NORTHERN REGIONAL HOSPITAL

830 ROCKFORD STREET, MOUNT AIRY, NC 27030 (336) 719-7000
Government - Hospital district 33 Beds Independent Data: November 2025
Trust Grade
90/100
#45 of 417 in NC
Last Inspection: March 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Northern Regional Hospital in Mount Airy, North Carolina, has received an excellent Trust Grade of A, indicating it is highly recommended and provides quality care. Ranking #45 out of 417 facilities in the state places it in the top half, and #2 of 5 in Surry County means it is one of the best options locally. The facility is newly inspected, showing a trend of stability with only one minor concern found during the inspection. Staffing is a strong point, boasting a perfect 5-star rating and a turnover rate of just 30%, significantly lower than the state average. However, a concern was noted regarding the storage of expired food items in the kitchen, which poses a potential risk to residents, highlighting the need for better food safety practices. Overall, while there are some areas for improvement, the facility offers strong staffing and care standards.

Trust Score
A
90/100
In North Carolina
#45/417
Top 10%
Safety Record
Low Risk
No red flags
Inspections
Too New
0 → 1 violations
Staff Stability
○ Average
30% turnover. Near North Carolina's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most North Carolina facilities.
Skilled Nurses
✓ Good
Each resident gets 98 minutes of Registered Nurse (RN) attention daily — more than 97% of North Carolina nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
: 0 issues
2025: 1 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (30%)

    18 points below North Carolina average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 30%

16pts below North Carolina avg (46%)

Typical for the industry

The Ugly 1 deficiencies on record

Mar 2025 1 deficiency
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on record review, observations, and staff interviews, the facility failed to remove food items stored and available for use that were past the expiration date or had signs of spoilage from 1 of ...

Read full inspector narrative →
Based on record review, observations, and staff interviews, the facility failed to remove food items stored and available for use that were past the expiration date or had signs of spoilage from 1 of 2 walk-in coolers. The facility also had 3 of 4 kitchen staff members who failed to fully cover their hair during meal preparation. This deficient practice had the potential to affect food and beverages served to residents. The findings included: The initial tour of the kitchen with the Dining Services Manager on 3/25/25 at 10:32 AM revealed the following: 1a. One 16 ounce (oz) container of Chicken Base with an expiration date December 2024 stored in the walk-in cooler and available for use. b. Three 16 oz containers of Chicken Base with an expiration date of January 2025 stored in the walk-in cooler and available for use. c. Four 16 oz containers of Chicken Base with an expiration date of February 2025 stored in the walk-in cooler and available for use. d. One 16 oz container Chicken Base with expiration date February 2025, with opened date March 13, 2025, was observed to be one fourth used covered in clear wrap was stored in the walk-in cooler available for use. e. Ten of twenty-five medium red onions observed with white fuzzy matter in a covered plastic container stored in the walk-in cooler available for use. During an interview on 3/25/25 at 10:44 AM the Dining Services Manager stated produce should be checked daily for signs of spoilage. The Dining Services Manager verbalized the supervisors in the kitchen were assigned to complete the daily checks of the walk-in cooler and specifically observe the produce for signs of spoilage. The Dining Services Manager further stated the supervisors were also assigned to check expiration dates. The Dining Services Manager voiced expiry dates and produce checks for signs of spoilage were completed daily inclusive of weekends. The Dining Services Manager indicated she did not have any concerns reported to her from the weekend (3/22/25 and 3/23/25) as well as on Monday (3/24/25). The Dining Service Manager continued to state dietary staff were educated on checking for expiry dates and signs of spoilage but did not have documentation of the education provided. On 3/28/25 at 12:05 PM the Director of Nursing revealed food items should be appropriately discarded. 2. An observation on 3/27/25 at 11:50 AM in the presence of the Dining Services Manager revealed Dietary Aide #1's hair on her forehead was not covered by the hair net. Dietary Aide #2 and Dietary Aide #3's hair net covered the bun in the back of their head with the rest of their hair exposed. The three staff members were observed pouring the residents' beverage selections in cups and transporting tea to the beverage area. During the interview with the Dining Services Manager on 3/27/25 at 2:30 PM, the Dining Services Manager stated all employees' hair should be fully covered at all times while in the kitchen. On 3/28/25 at 12:05 PM the Director of Nursing stated all kitchen staff should have hair fully covered.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in North Carolina.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most North Carolina facilities.
  • • Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Northern Regional Hospital's CMS Rating?

CMS assigns NORTHERN REGIONAL HOSPITAL an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Northern Regional Hospital Staffed?

CMS rates NORTHERN REGIONAL HOSPITAL's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 30%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Northern Regional Hospital?

State health inspectors documented 1 deficiencies at NORTHERN REGIONAL HOSPITAL during 2025. These included: 1 with potential for harm.

Who Owns and Operates Northern Regional Hospital?

NORTHERN REGIONAL HOSPITAL is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 33 certified beds and approximately 31 residents (about 94% occupancy), it is a smaller facility located in MOUNT AIRY, North Carolina.

How Does Northern Regional Hospital Compare to Other North Carolina Nursing Homes?

Compared to the 100 nursing homes in North Carolina, NORTHERN REGIONAL HOSPITAL's overall rating (5 stars) is above the state average of 2.8, staff turnover (30%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Northern Regional Hospital?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Northern Regional Hospital Safe?

Based on CMS inspection data, NORTHERN REGIONAL HOSPITAL has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Northern Regional Hospital Stick Around?

NORTHERN REGIONAL HOSPITAL has a staff turnover rate of 30%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Northern Regional Hospital Ever Fined?

NORTHERN REGIONAL HOSPITAL has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Northern Regional Hospital on Any Federal Watch List?

NORTHERN REGIONAL HOSPITAL is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.