Brookridge Retirement Community
Inspected within the last 6 months. Data reflects current conditions.
Brookridge Retirement Community has an excellent Trust Grade of A, indicating a high level of care and quality, making it a recommended choice for families. It ranks #12 out of 417 nursing homes in North Carolina, placing it in the top tier of facilities statewide, and #2 out of 13 in Forsyth County, meaning only one other local option is rated higher. The facility is improving, with a decrease in reported issues from two in 2024 to one in 2025. Staffing is also a strength, with a good turnover rate of 46%, which is below the state average, ensuring that staff are familiar with residents’ needs. However, there have been some concerns, such as staff not properly covering facial hair during food preparation, which could risk food contamination, and a failure to manage waste properly, which resulted in a live opossum being found near the trash compactor. Additionally, there was an incident where a resident's PICC line dressing was not changed as required, highlighting the need for better attention to medical protocols. Overall, while Brookridge Retirement Community has many strengths, families should be aware of these areas for improvement.
- Trust Score
- A
- In North Carolina
- #12/417
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 46% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most North Carolina facilities.
- Skilled Nurses ✓ Good
- Each resident gets 45 minutes of Registered Nurse (RN) attention daily — more than average for North Carolina. RNs are trained to catch health problems early.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near North Carolina avg (46%)
Higher turnover may affect care consistency
The Ugly 5 deficiencies on record
Aug 2025
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0694
(Tag F0694)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interviews with staff, resident, and the Physician the facility failed to change the dr...
Read full inspector narrative →
May 2024
2 deficiencies
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observations and dietary staff interviews, the facility failed to ensure facial hair was covered during food preparation. This practice had the potential for cross-contamination of food serve...
Read full inspector narrative →
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected most or all residents
Based on observations and dietary staff interviews, the facility failed to ensure waste was contained in 1 of 1 trash compactor and had no opened areas with exposed trash, debris, and accessibility to...
Read full inspector narrative →
Jan 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2) Resident #10 was admitted to the facility on [DATE] with diagnoses that included a functional intestinal disorder with ileost...
Read full inspector narrative →
MINOR
(B)
Minor Issue - procedural, no safety impact
MDS Data Transmission
(Tag F0640)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interview, the facility failed to complete a discharge tracking Minimum Data Set (MDS) assessme...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in North Carolina.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most North Carolina facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Brookridge Retirement Community's CMS Rating?
CMS assigns Brookridge Retirement Community an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Brookridge Retirement Community Staffed?
CMS rates Brookridge Retirement Community's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 46%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care. RN turnover specifically is 62%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Brookridge Retirement Community?
State health inspectors documented 5 deficiencies at Brookridge Retirement Community during 2023 to 2025. These included: 4 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Brookridge Retirement Community?
Brookridge Retirement Community is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 77 certified beds and approximately 58 residents (about 75% occupancy), it is a smaller facility located in Winston-Salem, North Carolina.
How Does Brookridge Retirement Community Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Brookridge Retirement Community's overall rating (5 stars) is above the state average of 2.8, staff turnover (46%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Brookridge Retirement Community?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Brookridge Retirement Community Safe?
Based on CMS inspection data, Brookridge Retirement Community has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Brookridge Retirement Community Stick Around?
Brookridge Retirement Community has a staff turnover rate of 46%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Brookridge Retirement Community Ever Fined?
Brookridge Retirement Community has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Brookridge Retirement Community on Any Federal Watch List?
Brookridge Retirement Community is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.