Silas Creek Rehabilitation Center

3350 Silas Creek Parkway, Winston Salem, NC 27103 (336) 765-0550
For profit - Limited Liability company 90 Beds SOVEREIGN HEALTHCARE HOLDINGS Data: November 2025
Trust Grade
90/100
#56 of 417 in NC
Last Inspection: May 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Silas Creek Rehabilitation Center has received an A Trust Grade, which means it is considered excellent and highly recommended for care. It ranks #56 out of 417 facilities in North Carolina, placing it in the top half of all nursing homes in the state, and #4 out of 13 in Forsyth County, indicating that only three local options are better. The facility is improving, with issues decreasing from two in 2022 to zero in 2025. However, staffing is a concern, rated at 2 out of 5 stars, with a turnover rate of 40%, which is better than the state average. Additionally, there were two specific incidents noted: one resident did not receive necessary nail care, demonstrating a lapse in meeting personal hygiene needs, and another resident's pre-admission screening was not completed, which could affect their psychiatric care. Overall, while the facility shows strengths in trust and health inspections, attention to staffing and care processes needs improvement.

Trust Score
A
90/100
In North Carolina
#56/417
Top 13%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
2 → 0 violations
Staff Stability
○ Average
40% turnover. Near North Carolina's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most North Carolina facilities.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for North Carolina. RNs are the most trained staff who monitor for health changes.
Violations
✓ Good
Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2022: 2 issues
2025: 0 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (40%)

    8 points below North Carolina average of 48%

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 40%

Near North Carolina avg (46%)

Typical for the industry

Chain: SOVEREIGN HEALTHCARE HOLDINGS

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 2 deficiencies on record

Dec 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident and staff interviews and record review, the facility failed to complete a Preadmission Screening and Resident ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident and staff interviews and record review, the facility failed to complete a Preadmission Screening and Resident Review (PASRR) application for a resident who exhibited new behaviors which resulted in additional psychiatric diagnoses for 1 of 1 resident (Resident #38) reviewed for PASRR. Findings included: Resident #38 was admitted to the facility on [DATE] with diagnoses that included, in part, convulsions and congestive heart failure. She had a level one PASRR number upon admission. The medical record indicated Resident #38 was seen by psychiatry services in the facility on 10/7/21 and was noted to have a new onset of auditory delusions . and subsequently diagnosed with brief psychotic disorder and major depressive disorder. Additional visits with psychiatry were completed 12/28/21 and 7/25/22 and resulted in diagnoses of psychosis and schizophrenia. The medical record revealed a PASRR application was not completed to determine if a level two PASRR referral (the purpose of the Level two screening is to assure that individuals with serious mental illness entering or residing in Medicaid certified nursing facilities receive appropriate placement and services) was needed due to newly identified serious mental illness. The quarterly Minimum Data Set (MDS) assessment dated [DATE] indicated Resident #38 had moderately impaired cognition. She reported mood symptoms that included feeling down, feeling tired/little energy, trouble sleeping, and having trouble concentrating. Resident #38 refused care 1-3 days out of the seven day look back period. Additionally, she received antipsychotic and antidepressant medications for 7 of 7 days during the MDS look back period. The care plan, updated 11/23/22, included focused areas of verbal outbursts and being resistive to care. Interventions included, Observe for signs/symptoms of mania, racing thoughts, euphoria, increased irritability, frequent mood changes, pressured speech, and flight of ideas; psychiatric consult as needed. On 12/19/22 at 10:44 AM Resident #38's current PASRR number, dated 3/9/20, was provided by the Social Services Director and indicated a level one PASRR number. The cumulative diagnosis list was reviewed in the electronic health record and revealed diagnoses of major depressive disorder with an onset date of 5/5/21, psychotic disorder with delusion with an onset date of 4/23/22 and undifferentiated schizophrenia with an onset date of 7/25/22. On 12/19/22 at 2:23 PM an interview was completed with Nurse #1. She was familiar with Resident #38 and shared that the resident got angry at times, talked out loud to herself and demonstrated auditory hallucinations. She stated Resident #38 was successfully re-directed by staff when she hallucinated and was seen by psychiatry services every two weeks for therapy and medication management. MDS Nurse #1 was interviewed on 12/19/22 at 3:15 PM. She explained Resident #38's family member shared that the resident had exhibited psychiatric behaviors when at home but was never formally diagnosed with mental illness. MDS Nurse #1 said the resident exhibited visual and auditory hallucinations after she was admitted to the facility. The facility referred her to psychiatry and she was diagnosed with schizophrenia while at the facility. During an interview with the Social Services Director on 12/19/22 at 3:24 PM, she stated Resident #38 had diagnoses of psychotic disorder with delusions and schizophrenia and had outbursts at times. She acknowledged a new PASRR application was not completed for Resident #38 and said she wasn't aware one needed to be completed when a resident was newly identified with mental illness. On 12/20/22 at 9:55 AM an interview was completed with Resident #38. She confirmed she felt down sometimes and told staff if she wasn't feeling well. She denied auditory or visual hallucinations and could not recall if she had seen psychiatry services while at the facility. The Administrator was interviewed on 12/20/22 at 9:34 AM. He said Resident #38 had auditory hallucinations at times but was well controlled with routine psychiatric services and medication management. He shared when a resident was newly diagnosed with mental illness, the interdisciplinary team met and discussed the symptoms and treatment, reviewed psychiatric consults and the Social Services Director was responsible to complete a new PASRR application for possible level two referral. The Administrator stated the Social Services Director had been educated about the PASRR process.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and staff interviews the facility failed to provide nail care to 1 of 2 residents reviewed...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and staff interviews the facility failed to provide nail care to 1 of 2 residents reviewed for Activities of Daily Living (ADLs) (Resident #17). The findings included: Resident #17 was admitted to the facility on [DATE] with diagnoses which included: vascular dementia, generalized muscle weakness, transient cerebral ischemic attack, and cognitive communication deficit. Review of Resident #17's most recent Minimum Data Set (MDS) revealed a annual assessment with an Assessment Reference Date (ARD) of 11/23/22 revealed the resident's cognition was severely impaired. The resident required extensive or total staff assistance for all activities of daily living (ADLs). Review of Resident #17's care plan which was most recently reviewed on 11/23/22 revealed the resident was care planned as having required extensive assistance for all ADLs due to ADL self-care performance deficit related to weakness, cognitive deficit, and dementia. The goals listed for the resident were for the resident to be able to participate in part of ADLs as able and the resident would have her personal care needs met by staff daily through the next review. The interventions listed included one person to provide extensive assistance with personal hygiene, bathing, dressing, and grooming. An observation conducted on 12/18/22 at 2:22 PM revealed Resident #17's fingernails extended beyond her fingertips on all five fingers on each hand. All five fingernails on each hand were observed with dark debris caked under the free edge of each nail. An observation conducted on 12/19/22 at 4:04 PM revealed Resident #17's fingernails were freshly painted and extended beyond her fingertips on all five fingers on each hand. All five fingernails on each hand were observed with dark debris under the free edge of each nail. An observation of Resident #17 conducted on 12/20/22 at 9:25 AM revealed all five fingernails on each hand were observed with dark debris under the free edge of each nail. Resident #17 was up in chair, dressed appropriately and Nursing Assistant (NA) #1 was braiding Resident #17's hair. An interview with NA #1 was conducted on 12/20/22 at 9:30 AM. The NA stated Resident #17 was on her assignment. She further stated residents got a bed bath every day unless it was a shower day, or they refused. She explained a bed bath included cleaning nails. She further explained that residents received nail care during an activity provided by the Activity Department called Manicure Monday. The NA revealed during Manicure Monday a resident's nails got polished but sometimes they returned to the unit with food still under them. She said if she observed food under a resident's nails, she did the best she could at that time to clean them. An interview was conducted with the Activity Manager on 12/20/22 at 10:02 AM. She explained that during the Manicure Monday activity included filing, clipping, painting, and cleaning under the nails. She stated they did every resident who wanted to participate. If the resident couldn't go to the activity, they went to them and did a manicure. On 12/20/22 at 11:02 AM Resident #17 was observed in the dining room. An observation revealed her nails were neatly trimmed and no dark debris was observed under the free edge of the resident's nails. An interview was conducted with the Activity Manager on 12/20/22 at 11:20 AM. The Activity Manager revealed she painted Resident #17's nails on Manicure Monday. She said she may have missed cleaning under her nails. She stated I didn't have a stick and cleaned them with a wipe. The Activity Manager explained when a resident's nails are very caked with debris, they would need to soak and it was hard to do all that in one hour, when she had about 15 people to manicure. She further explained for Resident #17, she would have to sit and hold the resident's hands the whole time because of her cognition. An interview with the Director of Nursing (DON) was conducted on 12/20/22 at 11:31 AM. The DON stated the residents' nails should be checked and cleaned every day. She further stated it was her expectation for the residents' fingernails to be kept trimmed and clean. She explained nail care would be addressed with staff immediately.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in North Carolina.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most North Carolina facilities.
  • • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Silas Creek Rehabilitation Center's CMS Rating?

CMS assigns Silas Creek Rehabilitation Center an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Silas Creek Rehabilitation Center Staffed?

CMS rates Silas Creek Rehabilitation Center's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 40%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care. RN turnover specifically is 69%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Silas Creek Rehabilitation Center?

State health inspectors documented 2 deficiencies at Silas Creek Rehabilitation Center during 2022. These included: 2 with potential for harm.

Who Owns and Operates Silas Creek Rehabilitation Center?

Silas Creek Rehabilitation Center is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SOVEREIGN HEALTHCARE HOLDINGS, a chain that manages multiple nursing homes. With 90 certified beds and approximately 83 residents (about 92% occupancy), it is a smaller facility located in Winston Salem, North Carolina.

How Does Silas Creek Rehabilitation Center Compare to Other North Carolina Nursing Homes?

Compared to the 100 nursing homes in North Carolina, Silas Creek Rehabilitation Center's overall rating (5 stars) is above the state average of 2.8, staff turnover (40%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Silas Creek Rehabilitation Center?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Silas Creek Rehabilitation Center Safe?

Based on CMS inspection data, Silas Creek Rehabilitation Center has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Silas Creek Rehabilitation Center Stick Around?

Silas Creek Rehabilitation Center has a staff turnover rate of 40%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Silas Creek Rehabilitation Center Ever Fined?

Silas Creek Rehabilitation Center has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Silas Creek Rehabilitation Center on Any Federal Watch List?

Silas Creek Rehabilitation Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.