COUNTRY POINTE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Country Pointe in Wooster, Ohio, has a Trust Grade of A, indicating it is an excellent facility that is highly recommended. It ranks #48 out of 913 nursing homes in Ohio, placing it in the top half, and #2 out of 14 in Wayne County, meaning only one local option is better. The facility is improving, having reduced its issues from four in 2022 to just one in 2025. While staffing is relatively strong with a 4 out of 5 rating and a turnover rate of 23%, which is well below the state average, there was a serious incident where a resident was harmed due to inadequate supervision, highlighting some areas of concern. Overall, Country Pointe has no fines and good RN coverage, but families should weigh the strengths against the specific incidents reported to make an informed decision.
- Trust Score
- A
- In Ohio
- #48/913
- Safety Record
- Moderate
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 23% annual turnover. Excellent stability, 25 points below Ohio's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Ohio facilities.
- Skilled Nurses ○ Average
- Each resident gets 35 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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4-Star Staffing Rating · Above-average nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (23%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (23%)
25 points below Ohio average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 6 deficiencies on record
Mar 2025
1 deficiency
MINOR
(C)
Minor Issue - procedural, no safety impact
Garbage Disposal
(Tag F0814)
Minor procedural issue · This affected most or all residents
Based on observation, interview, and review of facility policy, the facility failed to ensure garbage/refuse was contained within the dumpster. This had the potential to affect all 42 residents residi...
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Nov 2022
2 deficiencies
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Free from Abuse/Neglect
(Tag F0600)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, self-reported incident (SRI) review, and interview the facility failed to ensure Resident #33 received a...
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CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0740
(Tag F0740)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure Resident #33 received adequate supervision to manage known ag...
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Oct 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
Based on record review and staff interview the facility failed to ensure advance directives matched in the electronic health record and paper medical record. This affected one resident (#9) of 18 resi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
Based on record review and interview the facility failed to ensure pharmacy recommendations were complete and provided rationale for the continued use or psychoactive medications (with or without grad...
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Oct 2019
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observations, interviews and record review, the facility failed to ensure the smoking area held ashtrays for disposal of ashes and failed to maintain a clean environment free of cigarette but...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Ohio.
- • No fines on record. Clean compliance history, better than most Ohio facilities.
- • 23% annual turnover. Excellent stability, 25 points below Ohio's 48% average. Staff who stay learn residents' needs.
- • 6 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
About This Facility
What is Country Pointe's CMS Rating?
CMS assigns COUNTRY POINTE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Country Pointe Staffed?
CMS rates COUNTRY POINTE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 23%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Country Pointe?
State health inspectors documented 6 deficiencies at COUNTRY POINTE during 2019 to 2025. These included: 1 that caused actual resident harm, 4 with potential for harm, and 1 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Country Pointe?
COUNTRY POINTE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by JAG HEALTHCARE, a chain that manages multiple nursing homes. With 42 certified beds and approximately 41 residents (about 98% occupancy), it is a smaller facility located in WOOSTER, Ohio.
How Does Country Pointe Compare to Other Ohio Nursing Homes?
Compared to the 100 nursing homes in Ohio, COUNTRY POINTE's overall rating (5 stars) is above the state average of 3.2, staff turnover (23%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Country Pointe?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Country Pointe Safe?
Based on CMS inspection data, COUNTRY POINTE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Country Pointe Stick Around?
Staff at COUNTRY POINTE tend to stick around. With a turnover rate of 23%, the facility is 22 percentage points below the Ohio average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Country Pointe Ever Fined?
COUNTRY POINTE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Country Pointe on Any Federal Watch List?
COUNTRY POINTE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.