COUNTRY POINTE

2765 NORTH ELYRIA ROAD, WOOSTER, OH 44691 (330) 264-2446
For profit - Corporation 42 Beds JAG HEALTHCARE Data: November 2025
Trust Grade
90/100
#48 of 913 in OH
Last Inspection: March 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Country Pointe in Wooster, Ohio, has a Trust Grade of A, indicating it is an excellent facility that is highly recommended. It ranks #48 out of 913 nursing homes in Ohio, placing it in the top half, and #2 out of 14 in Wayne County, meaning only one local option is better. The facility is improving, having reduced its issues from four in 2022 to just one in 2025. While staffing is relatively strong with a 4 out of 5 rating and a turnover rate of 23%, which is well below the state average, there was a serious incident where a resident was harmed due to inadequate supervision, highlighting some areas of concern. Overall, Country Pointe has no fines and good RN coverage, but families should weigh the strengths against the specific incidents reported to make an informed decision.

Trust Score
A
90/100
In Ohio
#48/913
Top 5%
Safety Record
Moderate
Needs review
Inspections
Getting Better
4 → 1 violations
Staff Stability
✓ Good
23% annual turnover. Excellent stability, 25 points below Ohio's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Ohio facilities.
Skilled Nurses
○ Average
Each resident gets 35 minutes of Registered Nurse (RN) attention daily — about average for Ohio. RNs are the most trained staff who monitor for health changes.
Violations
○ Average
6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★★
5.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2022: 4 issues
2025: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (23%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (23%)

    25 points below Ohio average of 48%

Facility shows strength in staffing levels, quality measures, staff retention, fire safety.

The Bad

Chain: JAG HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 6 deficiencies on record

1 actual harm
Mar 2025 1 deficiency
MINOR (C)

Minor Issue - procedural, no safety impact

Garbage Disposal (Tag F0814)

Minor procedural issue · This affected most or all residents

Based on observation, interview, and review of facility policy, the facility failed to ensure garbage/refuse was contained within the dumpster. This had the potential to affect all 42 residents residi...

Read full inspector narrative →
Based on observation, interview, and review of facility policy, the facility failed to ensure garbage/refuse was contained within the dumpster. This had the potential to affect all 42 residents residing in the facility. Findings include: On 03/03/25 at 12:57 P.M., observation of the outside dumpster, which was in the parking lot approximately 50 feet away from the building, revealed the lid was broken and the trash in the dumpster was uncovered as a result. In addition, refuse including disposable gloves, disposable cups, straws, empty food packages and an incontinence brief were observed scattered about the dumpster. On 03/04/25 at 9:33 A.M., interview with the Administrator confirmed the dumpster lid was broken. She further stated the arm that held the dumpster lid in place was broken. Review of the facility policy titled Food-Related Garbage and Refuse Disposal, dated October 2017, revealed outside dumpsters would be kept closed and free of surrounding litter.
Nov 2022 2 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, self-reported incident (SRI) review, and interview the facility failed to ensure Resident #33 received a...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, self-reported incident (SRI) review, and interview the facility failed to ensure Resident #33 received adequate supervision to manage his behaviors to prevent resident to resident abuse. This resulted in Actual Harm to Resident #33 when he sustained a posterior head laceration which required transportation to the hospital and five staples to the back of his head. This finding affected two residents (Residents #3 and #33) of four residents reviewed for abuse. The facility census was 42. Findings include: Review of Resident #3's medical record revealed he was admitted on [DATE] with diagnoses including persistent mood disorder, anxiety disorder, unspecified intellectual disabilities, diffuse traumatic brain injury, and delusional disorder. Review of Resident #3's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he exhibited memory problems. Review of Resident #3's Psychiatrist Follow Up Monthly Progress Note dated 11/13/22 indicated he was chronically delusional and wanted to have medications for an injury that happened years ago but overall manageable. Review of Resident #3's progress note dated 11/20/22 at 9:30 P.M. indicated he was involved in a physical altercation with a male peer (Resident #33). Per the resident, he and the male peer were standing in the smoke line talking about Whoppers. The male peer then became physically aggressive, striking him with a closed fist and he retaliated. A behavior plan was initiated per the facility policy and as needed medications were administered. No injuries were noted to Resident #3. Review of Resident #33's medical record revealed he was admitted on [DATE] with diagnoses including delusional disorder, impulse disorder, unspecified dementia, and auditory hallucinations. Review of Resident #33's MDS 3.0 assessment dated [DATE] revealed he exhibited memory problems. Review of Resident #33's progress note dated 11/20/22 at 8:00 P.M. indicated he attempted to become physically aggressive with a male peer (Resident #3) striking him with a closed fist. The male peer retaliated and struck Resident #33 causing him to lose his balance and fall to the floor striking his head. A laceration was noted to the back of his head, and first aid was attempted by the nursing staff. Emergency Medical Services (EMS) was notified, the physician was called, the Director of Nursing (DON) was called, and an attempt was made to contact the guardian. Review of Resident #33's progress note dated 11/20/22 at 8:20 P.M. indicated he was transported by EMS to the hospital for evaluation and treatment for a head injury. Review of Resident #33's progress note dated 11/20/22 at 10:37 P.M. indicated a computerized tomography ( CT scan, a series of cross-sectional X-ray images of the body) was done which was negative. Resident #33 received five staples to a laceration of the posterior head and was transported back to the facility. Review of Resident #33's Psychiatrist Follow-Up Monthly Progress Note form dated 11/26/22 revealed he continued to have aggressive episodes. He was hospitalized with a laceration of his head. He was in his room most of the time. Interview on 11/28/22 at 9:50 A.M. with the DON indicated Resident #33 heard voices. The DON stated the facility had 100% (percent) behavioral residents. She indicated Resident #33's voices tell him to hurt people and they do the best they can with behavioral modification and medication management. They also try to avoid having Resident #33 stand in lines, separate during smoke breaks and during meals. She stated Resident #33 was seen by a psychiatrist to adjust his medications, but he was not sent out to the hospital for a psychiatric evaluation following the incident on 11/20/22 because he was not appropriate to be admitted . She stated he was sent to the hospital for the laceration on the back of his head. Interview on 11/28/22 at 10:08 A.M. with Resident #33 indicated he heard voices, and they told him to punch someone. He remembered the altercation with Resident #3 but could not give details as to what happened. Interview on 11/28/22 at 10:13 A.M. with Resident #3 indicated Resident #33 came up to him and sucker punched him in the back of the head. He denied concerns of abuse and stated he felt safe in the facility. Telephone interview on 11/28/22 at 11:30 A.M. with Physician #804 indicated Resident #33 would hear a commanding voice and then act upon the voice; it was part of his diagnosis of schizophrenia. Telephone interview on 11/28/22 at 12:17 P.M. with Licensed Practical Nurse (LPN) #806 indicated she worked on 11/20/22 on the second shift when the incident occurred between Residents #3 and #33. She indicated the residents were standing in line waiting to go outside to smoke when Resident #33 was observed hitting Resident #3. At that point, Resident #3 retaliated and hit Resident #33 back. She indicated both were separated and assessed for injuries. Interview on 11/28/22 at 1:50 P.M. with the Administrator indicated the SRI investigation for physical abuse between Resident #3 and Resident #33 was unsubstantiated on 11/20/22 because both residents were cognitively impaired and could not participate in willful abuse. Review of a physical abuse SRI investigation dated 11/20/22 revealed Resident #3 was standing in the smoke line talking about Whoppers when Resident #33 became physically aggressive with Resident #3, striking him with a closed fist. Resident #3 then became physically aggressive with Resident #33, striking him and causing him to lose his balance and fall to the floor striking his head. They were immediately separated and assessed for injuries. Resident #3 was noted to have no injuries, and Resident #33 had a head laceration with significant bleeding. Resident #33 was transported to the local emergency department for evaluation and treatment. A CT scan was negative, and he received five staples in his head laceration. Review of the Abuse Investigation and Reporting policy, revised 07/17, revealed all reports of resident abuse, neglect, exploitation, misappropriation of resident property, mistreatment and/or injuries of unknown source shall be promptly reported to local, state, and federal agencies and thoroughly investigated by facility management. This deficiency substantiates Complaint Number OH00137774.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0740 (Tag F0740)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure Resident #33 received adequate supervision to manage known ag...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview the facility failed to ensure Resident #33 received adequate supervision to manage known aggressive behaviors towards other residents. This finding affected one (Resident #33) and had the potential to affect all 42 residents residing on the secured behavioral health unit. The facility census was 42. Findings include: Review of Resident #33's medical record revealed he was admitted on [DATE] with diagnoses including delusional disorders, impulse disorder, unspecified dementia, and auditory hallucinations. Review of Resident #33's Minimum Data Set (MDS) 3.0 assessment dated [DATE] revealed he exhibited memory problems. Review of Resident #33's progress note dated 10/16/22 at 4:01 P.M. indicated he entered a common area and walked up behind a male peer and became physically aggressive. Both were separated immediately before further altercation could occur. Resident #33 indicated he was hearing voices and had a known history of becoming physically aggressive when he was feeling this way. Review of Resident #33's progress note dated 10/16/22 at 5:30 P.M. indicated a State Tested Nursing Assistant (STNA) reported that he approached a male peer and attempted to become physically aggressive with him. The male pushed Resident #33 back with open hands to avoid an altercation. He was asked to return to his room to self soothe and no injuries were noted. Review of Resident #33's progress note dated 10/18/22 at 1:24 P.M. indicated the nurse was informed by the STNA that Resident #33 struck another resident with a closed fist in the jaw while they were outside at the smoke break. He was sent to his room to self-soothe. Review of Resident #33's progress note dated 10/18/22 at 4:20 P.M. indicated the resident's roommate approached the nursing station and reported that Resident #33 attempted to become physically aggressive with him for unprovoked reasons in their room. One to one observation was attempted but ineffective and oral Ativan (anti-anxiety medication) was offered and accepted. The roommate was moved to another room to avoid further interactions. Review of Resident #33's progress note dated 10/28/22 at 2:36 P.M. indicated he became physical with another resident and had three lacerations around the left eye due to the physical altercation. The superior eye laceration measured 0.2 cm (centimeters) by 0.7 cm; a laceration near the corner of the outer eye measured 0.2 cm by 1.0 cm and the left cheek laceration measured 0.2 cm by 0.5 cm. He had a bruise under the left eye. Redirection and one to one were ineffective and an as needed medication was administered per order. Review of Resident #33's progress note dated 10/28/22 at 3:00 P.M. indicated he started kicking another male resident who was lying on the floor. He was redirected away and to sit back on the bench in line of sight of nursing. He again got up and became physical with another male resident (resulting in two scratch marks to his right outer eye area which measured 0.2 cm by 2 cm by 5 cm). He sat down again and when another male resident came to the nursing room door, he became physical with him (resulting in a scratch to the right cheek which measured 0.3 cm by 0.5 cm). Redirection and one to one were ineffective. Review of Resident #33's progress note dated 11/01/22 at 4:33 P.M. indicated he approached another male in the common area and became physically aggressive, attempting to strike the peer. He was redirected to his room to decrease environmental stimuli and an as needed medication was administered per order. Review of Resident #33's progress note dated 11/03/22 at 5:03 P.M. indicated the STNA reported that he approached another male peer in the dining room and attempted to become physically aggressive. They were separated before injuries could occur. He was sent to his room to self-soothe and placed on a behavior plan per the facility policy. Review of Resident #33's progress note dated 11/08/22 at 7:45 P.M. indicated he was in the lobby and became physically aggressive with a male peer. He was redirected and was assisted back to his bedroom to self soothe. Review of Resident #33's progress note dated 11/10/22 at 10:58 A.M. indicated he was physical with another peer while standing in the drink line. He stated he was hearing voices. He lost smoking privileges and only water and house snacks for the next 24 hours. Review of Resident #33's progress note dated 11/12/22 at 8:10 P.M. indicated he was on the 300-hall returning from a smoke break when he became physically aggressive with a male peer. The residents were separated before injury could occur and he was sent to his room to self soothe. Review of Resident #33's progress note dated 11/17/22 at 7:56 P.M. indicated he was in the smoke line when he turned to a male peer and became physically aggressive. He stated he was hearing voices and a behavior plan was initiated per the facility policy. Review of Resident #33's progress note dated 11/20/22 at 8:00 P.M. indicated he became physically aggressive with another male resident, striking him with a closed fist. The resident retaliated and struck Resident #33 causing him to lose his balance and he fell to the floor, striking his head. A laceration was noted to the back of his head and first aid was attempted by the nursing staff. The emergency squad was notified, the physician was called, the Director of Nursing (DON) was called, and an attempt was made to contact the guardian. Refer to F600. Review of Resident #33's progress note dated 11/24/22 at 5:35 P.M. indicated he was physically aggressive with a peer in the dining room. Both residents were separated, and no injuries were noted. Redirection and one to one were ineffective. Review of Resident #33's Psychiatrist Follow-Up Monthly Progress Note dated 11/26/22 revealed he continued to have aggressive episodes. He was hospitalized with a laceration of his head. He was in his room most of the time. Interview on 11/28/22 at 9:50 A.M. with the DON indicated Resident #33 heard voices. The DON stated the facility had 100% (percent) behavioral residents. She indicated Resident #33's voices tell him to hurt people and they do the best they can with behavioral modification and medication management. They also try to avoid having Resident #33 stand in lines, separate during smoke breaks and during meals. She stated Resident #33 was seen by a psychiatrist to adjust his medications, but he was not sent out to the hospital for a psychiatric evaluation following the incident on 11/20/22 because he was not appropriate to be admitted . She stated he was sent to the hospital for the laceration on the back of his head. Telephone interview on 11/28/22 at 11:30 A.M. with Physician #804 stated Resident #33 would hear a commanding voice and then act upon the voice; it was part of his diagnoses of schizophrenia. Interview on 11/28/22 at 2:11 P.M. with Psychiatrist #805 indicated he had assessed Resident #33 recently and ordered bloodwork. This deficiency substantiates Complaint Number OH00137774.
Oct 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected 1 resident

Based on record review and staff interview the facility failed to ensure advance directives matched in the electronic health record and paper medical record. This affected one resident (#9) of 18 resi...

Read full inspector narrative →
Based on record review and staff interview the facility failed to ensure advance directives matched in the electronic health record and paper medical record. This affected one resident (#9) of 18 residents reviewed for advance directives. Findings include: Review of Resident #9's medical record revealed an admission date of 06/20/13 with admission diagnoses that included diabetes mellitus, dementia with behaviors, paranoid schizophrenia and bipolar disorder. Review of the electronic health record revealed a physician's order, dated 02/02/21 which indicated Resident #9's advance directive (code status) was a Do Not Resuscitate Comfort Care - Arrest (DNRCC-A). Further review of the EHR also revealed the resident information code status indicated DNRCC-A. Review of the hard chart/paper medical record included a resident face sheet which indicated a code status of Full Code. Further review of the paper medical record found no evidence of advance directives or a DNR form which indicated a DNRCC-A code status was in place. Interview with the Director of Nursing (DON) on 10/12/22 at 8:45 A.M. verified the electronic health record and hard chart/paper medical record for the resident did not match. The DON revealed the hard chart should have indicated Resident #9 was a DNRCC-A and also contain the physician and resident representative signed DNRCC-A form.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

Based on record review and interview the facility failed to ensure pharmacy recommendations were complete and provided rationale for the continued use or psychoactive medications (with or without grad...

Read full inspector narrative →
Based on record review and interview the facility failed to ensure pharmacy recommendations were complete and provided rationale for the continued use or psychoactive medications (with or without gradual dose reductions) for Resident #19. This affected one resident (#19) of five residents reviewed for unnecessary medication use. Finding include: Record review revealed Resident #19 was admitted to this facility on 08/14/20 with admitting diagnoses including type II diabetes, cellulitis of right lower limb, open wound of right great toe, repeated falls, heart failure, post traumatic seizures, depressive disorder and schizoaffective disorder. Review of the Minimum Data Set (MDS) 3.0 assessment, dated 07/30/22 revealed the resident had severe cognitive impairment, required extensive assistance from one staff for dressing and supervision from one staff for bed mobility, transfers, toilet use and personal hygiene. The MDS assessment revealed the resident received anti-psychotic, anti-anxiety and anti-depressant medications during the assessment reference period. Review of the pharmacy review and monitoring for Resident #19 revealed on 02/16/22 and 08/07/22 the pharmacy sent a gradual dose reduction letter to Resident #19's physician. The letter on 02/16/22 noted the resident received the following psychoactive medications: - Clozapine 50 milligrams (mg) daily - Clozapine 100 mg two tablets at bed time - Clonazepam 1 mg three times a day - Trazodone 100 mg at bedtime - Haldol 5 mg give one and one half tablet (7.5 mg) two times a day - Haldol 5 mg every 6 hours as needed for agitation - Haldol 5 mg/ml give every 6 hours intramuscularly as needed for agitation - Vibryd 40 mg daily - Duloxetine 60 mg daily The recommendation revealed to please update the facility psychoactive medication documentation by completing the information requested. However, nothing was filled out to show if a gradual dose reduction was clinically indicated or contraindicated. There was no rational listed as to why dose reductions would be indicated or contraindicated. The physician only signed his name to the form. The pharmacy recommendation, dated 08/07/22 was almost a duplicate copy of the 02/16/22 notice with the exception of two additional medications added (Prazosin 3 mg at bedtime and Prazosin 2 mg at bedtime; not to exceed 3 mg). There was no evidence the physician addressed the recommendation to provide evidence as to whether a a gradual dose reduction was indicated or contraindicated. There was no rationale included indicating why the dose reductions were indicated or contraindicated. Again, the physician just signed his name to the form. Interview with the Director of Nursing on 10/13/22 at 8:15 A.M. verified the above findings and verified his documentation as well as the psychiatrist documentation did not address whether gradual dose reductions were indicated or contraindicated at the time of the pharmacist review in 02/2022 and 08/2022.
Oct 2019 1 deficiency
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

Based on observations, interviews and record review, the facility failed to ensure the smoking area held ashtrays for disposal of ashes and failed to maintain a clean environment free of cigarette but...

Read full inspector narrative →
Based on observations, interviews and record review, the facility failed to ensure the smoking area held ashtrays for disposal of ashes and failed to maintain a clean environment free of cigarette butts. This affected twenty-four (Resident #28, #19, #31, #39, #33, #8, #42, #15, #1, #24, #27, #29, #30, #18, #38, #36, #40, #22, #20, #32, #14, #9, #3 and #34) of thirty-two residents who smoke. Findings include: An observation on 09/30/19 at 3:08 P.M. of the smoking area revealed there were twenty-four residents (Resident #28, #19, #31, #39, #33, #8, #42, #15, #1, #24, #27, #29, #30, #18, #38, #36, #40, #22, #20, #32, #14, #9, #3 and #34) smoking in the outdoor designated area. There were two metal pails with lids in the area, one was in the center of the outdoor canopied space with twelve surrounding small benches placed in a square. Each bench was approximately four feet from the metal pail. The other pail was near the entrance door on the right side of the door as you would exit. There were no ashtrays present in this designated smoking area. The pails were used to dispose of used cigarette butts. There were nineteen residents on the benches and five residents sitting on the concrete ground of the area leaning against the fence. The fence was a chain link, and there was grass surrounding the enclosed area for smoking. All twenty-four residents dropped their cigarette ashes to the concrete ground near them. Two residents (Resident #42 and Resident #20)flicked their ashes through the chain link fence to the outside grassy area. There were used cigarette butts just outside of the fenced area around the smoking space on all sides of the enclosure and there were approximately 60 to 100 used butts under the benches and on the concrete floor. The two metal pails were each half full of cigarette butts. This was verified by State Tested Nursing Assistant (STNA) #118 who revealed they would usually clean up the area after each break. There were eight cigarette breaks each day. During this cigarette break, neither STNA who had supervised smoking reminded residents to use the pails and not the ground or floor area for ashes. An interview on 09/30/19 at 3:29 P.M. with STNA #118 revealed during each cigarette break, each resident was given one cigarette only and they were supervised by two STNAs. All residents required some level of supervision for smoking. An interview and observation on 10/02/19 at 10:06 A.M. of the smoking area with Maintenance Supervisor #155 revealed and confirmed there were no ashtrays in the smoking area. He agreed there were ash marks on the concrete and fifteen cigarette butts still on the ground. An interview on 10/02/19 at 10:11 A.M. with Licensed Practical Nurse (LPN) #101 revealed the STNAs were supposed to pick up cigarette butts at the end of each shift. She had no information regarding ash trays. A record review of the smoking policy, revised December 2017, revealed the facility should establish and maintain safe smoking practices. The policy stated, ashtrays are emptied into designated receptacles.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Ohio.
  • • No fines on record. Clean compliance history, better than most Ohio facilities.
  • • 23% annual turnover. Excellent stability, 25 points below Ohio's 48% average. Staff who stay learn residents' needs.
Concerns
  • • 6 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Country Pointe's CMS Rating?

CMS assigns COUNTRY POINTE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Ohio, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Country Pointe Staffed?

CMS rates COUNTRY POINTE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 23%, compared to the Ohio average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Country Pointe?

State health inspectors documented 6 deficiencies at COUNTRY POINTE during 2019 to 2025. These included: 1 that caused actual resident harm, 4 with potential for harm, and 1 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Country Pointe?

COUNTRY POINTE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by JAG HEALTHCARE, a chain that manages multiple nursing homes. With 42 certified beds and approximately 41 residents (about 98% occupancy), it is a smaller facility located in WOOSTER, Ohio.

How Does Country Pointe Compare to Other Ohio Nursing Homes?

Compared to the 100 nursing homes in Ohio, COUNTRY POINTE's overall rating (5 stars) is above the state average of 3.2, staff turnover (23%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Country Pointe?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Country Pointe Safe?

Based on CMS inspection data, COUNTRY POINTE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Ohio. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Country Pointe Stick Around?

Staff at COUNTRY POINTE tend to stick around. With a turnover rate of 23%, the facility is 22 percentage points below the Ohio average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.

Was Country Pointe Ever Fined?

COUNTRY POINTE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Country Pointe on Any Federal Watch List?

COUNTRY POINTE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.