NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER

2125 FAIRVIEW AVENUE, EASTON, PA 18042 (610) 258-2801
For profit - Partnership 97 Beds MARQUIS HEALTH SERVICES Data: November 2025
Trust Grade
90/100
#94 of 653 in PA
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Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

New Eastwood Healthcare and Rehabilitation Center in Easton, Pennsylvania has received a Trust Grade of A, indicating it is highly recommended and considered excellent. With a state rank of #94 out of 653 facilities in Pennsylvania, they are positioned in the top half, and #5 out of 12 in Northampton County, indicating limited local competition. However, the facility has seen a worsening trend in issues reported, increasing from 2 in 2023 to 5 in 2024. While staffing is rated below average with a score of 2 out of 5, the turnover is at 43%, which is slightly better than the state average. The facility has not incurred any fines, reflecting good compliance with regulations. Despite these strengths, there are concerns regarding food safety and resident dignity. Specific incidents include unsanitary food storage conditions in the kitchen, such as raw meat stored improperly and a dirty microwave, as well as a lack of privacy for a resident who had an indwelling catheter bag visible in a common area.

Trust Score
A
90/100
In Pennsylvania
#94/653
Top 14%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
2 → 5 violations
Staff Stability
○ Average
43% turnover. Near Pennsylvania's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Pennsylvania facilities.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Pennsylvania. RNs are the most trained staff who monitor for health changes.
Violations
○ Average
8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★★
5.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
↔
Stable
2023: 2 issues
2024: 5 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (43%)

    5 points below Pennsylvania average of 48%

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 43%

Near Pennsylvania avg (46%)

Typical for the industry

Chain: MARQUIS HEALTH SERVICES

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 8 deficiencies on record

Sept 2024 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on clinical record review and observation, it was determined that the facility failed to provide care and services in a manner respectful of each resident's dignity for one of 18 sampled residen...

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Based on clinical record review and observation, it was determined that the facility failed to provide care and services in a manner respectful of each resident's dignity for one of 18 sampled residents. (Resident 79) Findings include: Clinical record review revealed that Resident 79 had diagnoses that included obstructive uropathy, urinary retention, and enlarged prostate. On August 6, 2024, a physician ordered that Resident 79 utilize an indwelling urinary catheter for urination. Review of the care plan revealed that staff was to maintain a dignity bag or privacy cover over the collection bag when in social settings and when visible to others. Observations on September 3, 2024, at 11:45 a.m., revealed that Resident 79 was seated at an exercise machine in the physical therapy room, and at 1:10 p.m., was seated in a wheelchair in a common lounge area. The indwelling urinary catheter bag was not covered and contained urine. Multiple residents and staff were in the area when observed. 28 Pa. Code 211.12(d)(5) Nursing services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on clinical record review and staff interview, it was determined that the facility failed to implement physician's orders for four of 18 sampled residents. (Residents 35, 47, 49, 244) Findings i...

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Based on clinical record review and staff interview, it was determined that the facility failed to implement physician's orders for four of 18 sampled residents. (Residents 35, 47, 49, 244) Findings include: Clinical record review revealed that Resident 35 had diagnoses that included generalized edema and acute kidney failure. A physician's order dated August 8, 2024, directed staff to weigh the resident every Thursday. A review of the Medication Administration Record (MAR) for August 2024, revealed that there was no evidence that staff weighed Resident 35 as ordered on August 22 and 29, 2024. Clinical record review revealed that Resident 47 had diagnoses that included end-stage renal disease requiring dialysis and congestive heart failure. A physician's order dated August 31, 2024, directed staff to weigh the resident daily. A review of the MAR for September 2024, revealed that there was no evidence that staff weighed Resident 47 as ordered on September 1 and 3, 2024. Clinical record review revealed that Resident 49 had diagnoses that included severe protein-calorie malnutrition and congestive heart failure. A physician's order dated August 16, 2024, directed staff to weigh the resident every Friday. A review of the MAR for August 2024, revealed that there was no evidence that staff weighed Resident 49 as ordered on August 23, 2024. Clinical record review revealed that Resident 244 had diagnoses that included congestive heart failure and chronic kidney disease. A physician's order dated August 29, 2024, directed staff to weigh the resident daily. A review of the MAR for August 2024, revealed that there was no evidence that staff weighed Resident 244 as ordered on August 30 and 31, 2024. In an interview on September 5, 2024, at 8:35 a.m. and 1:12 p.m., the Regional Clinical Nurse confirmed that there was no documented evidence that the residents were weighed as ordered. 28 Pa. Code 211.12(d)(1)(5) Nursing services.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0808 (Tag F0808)

Could have caused harm · This affected 1 resident

Based on clinical record review, observation, and staff interview, it was determined that the facility failed to provide physician ordered therapeutic diets for two of 18 sampled residents. (Residents...

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Based on clinical record review, observation, and staff interview, it was determined that the facility failed to provide physician ordered therapeutic diets for two of 18 sampled residents. (Residents 12, 14) Findings include: Clinical record review revealed that Resident 12 had diagnoses that included Alzheimer's disease, dysphagia, and protein calorie malnutrition. A physician's order dated December 20, 2020, directed staff to provide a mechanical soft diet with the addition of enhanced foods. Review of the care plan revealed an intervention for staff to provide the resident's diet as ordered, which included enhanced foods. On September 4, 2024, at 12:27 p.m., the resident was observed eating the lunch meal in the dining room. The tray ticket indicated that the resident was to receive fortified mashed potatoes, an enhanced food. There was no fortified food item or enhanced mashed potatoes observed on the resident's tray. Clinical record review revealed that Resident 14 had diagnoses that included muscle weakness, muscle wasting, and dysphagia. A physician's order dated October 9, 2023, directed staff to provide a mechanical soft diet with enhanced foods. Review of the care plan revealed an intervention for staff to provide the resident's diet as ordered which included enhanced foods three times per day. On September 3, 2024, at 12:46 p.m., the resident was observed eating lunch in the dining room. The tray ticket indicated that the resident was to receive fortified pudding, an enhanced food, with her meal. There was no pudding observed on the resident's tray. On September 4, 2024, at 12:27 p.m., the resident was observed eating the lunch meal in the dining room. The tray ticket again indicated that the resident was to receive fortified pudding with the meal; there was no pudding observed with the resident's meal. In an interview on September 5, 2024, at 8:35 a.m., the Regional Clinical Nurse confirmed that residents with physician's orders for enhanced foods should receive fortified food items with meals. 28 Pa. Code 201.14(a) Responsibility of licensee. 28 Pa. Code 211.12(d)(1)(5) Nursing services.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, it was determined that the facility failed to store food under sanitary conditions in the kitchen. Findings include: Observation of the kitchen on September 3, 2024, at 9:47 a.m...

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Based on observation, it was determined that the facility failed to store food under sanitary conditions in the kitchen. Findings include: Observation of the kitchen on September 3, 2024, at 9:47 a.m., revealed the following: In the walk-in freezer, there was an accumulation of ice at the entry way, on the shelves, and on boxes of potato hashbrowns and nutrition shakes. The ice build up prevented the door from latching and forming a seal when closed. In the walk-in refrigerator, there was a pan of raw ground meat stored above a pan of raw whole beef. At the coffee preparation area, there was an accumulation of dust on the underside of a window air conditioning unit that was above coffee filters and plastic lids. On a storage shelf under a food preparation area, there were two containers of peanut butter stored next to spray bottles of chemical sanitizing solution. In the milk cooler, there was no thermometer observed in the cooler. There was an accumulation of spilled milk on the bottom of the cooler. There was an odor of spoiled milk in the cooler. There were two fans with an accumulation of dust on the grate covers that were stored near clean dish racks in the dish washing area. CFR 483.60 Food Procurement Store/Prepare/Serve-Sanitary. Previously cited 10/5/23 28 Pa. Code 201.18(b)(3) Management.
Jan 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility provided documentation and staff interview, it was determined that the facility failed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, facility provided documentation and staff interview, it was determined that the facility failed to ensure that a notice of non coverage for skilled care services and the appeal process was provided to the resident or representative for one of four residents reviewed. (Resident 1) Findings include: Review of Information for Notice of Non-coverage for Medicare (Form CMS-10123-NOMNC) revealed that the facility must inform the resident or resident representative when skilled services will end, and also provide information regarding the ability to appeal the decision. Clinical record reivew revealed that Resident 1 was admitted to the facility on [DATE], with diagnoses that included chronic pain syndrome, deconditioning and osteomyelitis. The resident had an order by the physician for skilled therapy services. It was determined by therapy, that the last day for covered therapy services was to be on January 12, 2024. There was no documentation that the resident or representative was notified that skilled services would end on that day, nor that the decision could be appealed. In an interview on January 26, 2024, at 10:40 a.m., the Administrator confirmed that the notice was not provided. 28 Pa. Code 201.18(e)(1) Management.
Oct 2023 2 deficiencies
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on facility policy review, observation, and staff interview, it was determined the facility failed to store food in a sanitary manner on two of two nursing units. (Sandlewood and Birchwood) Revi...

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Based on facility policy review, observation, and staff interview, it was determined the facility failed to store food in a sanitary manner on two of two nursing units. (Sandlewood and Birchwood) Review of the facility policy entitled, Foods Brought by Family/Visitors, dated January 3, 2023, revealed perishable food items were to be labeled with the resident's name, the item, and the use-by date. Expired food items were to be discarded. Observation of the pantry on the Sandlewood unit on October 4, 2023, at 12:01 p.m., revealed the inside of the microwave was dirty with multiple areas of dried food splatter. There were four areas where the interior of the microwave had bubbled and were covered with rust spots on each. In the refrigerator, there was a container of chicken noodle soup, a package of cheese slices, two opened bottles of ranch dressing, and an opened bag of snap peas. These items were not dated or labelled with a name on them. In the freezer, there were three boxes of chicken pot pies and a frozen meal that did not have a name on them. In an interview on October 4, 2023, at 12:10 p.m., Registered Nurse (RN) 1 stated the microwave and refrigerator were only used for the residents. Observation of the pantry on the Birchwood unit on October 4, 2023, at 12:34 p.m., revealed two cups of yogurt with a use-by date of July 19, 2023, and July 24, 2023. In an interview on October 5, 2023, at 8:45 a.m.,the Regional Clinical Consultant confirmed the food items in the pantries should have been labeled with the residents' names, dated, and expired items removed. 28 Pa. Code 201.18(b)(3)(e)(2.1) Management.
MINOR (C)

Minor Issue - procedural, no safety impact

Garbage Disposal (Tag F0814)

Minor procedural issue · This affected most or all residents

Based on observation, it was determined that the facility failed to dispose of trash and refuse properly. Findings include: Observation of the dumpster area on October 3, 2023, at 9:41 a.m., revealed ...

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Based on observation, it was determined that the facility failed to dispose of trash and refuse properly. Findings include: Observation of the dumpster area on October 3, 2023, at 9:41 a.m., revealed various items on the ground next to the dumpster, including two used briefs and several pieces of crushed plastic items. 28 Pa Code 201.18(b)(3) Management.
Nov 2022 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on clinical record review, observation and resident interview it was determined that the facility failed to ensure a dignified environment for one of 18 sampled residents. (Resident 22) Findings...

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Based on clinical record review, observation and resident interview it was determined that the facility failed to ensure a dignified environment for one of 18 sampled residents. (Resident 22) Findings include: Clinical record review revealed the Resident 22 had diagnoses that included multiple sclerosis, insomnia, and chronic pain. Review of the Minimum Data Set assessment, dated September 30, 2022, revealed that the resident had no cognitive impairment and required extensive assistance from staff with activities of daily living. In an interview on November 8, 2022, at 10:41 a.m., Resident 22 stated that she wished she had a way to keep track of when she took medications and when they are due because she doesn't know the time. At that time the clock on the wall across from the resident's bed displayed the incorrect time. Observations on November 8, 2022, from 10:41 a.m. through 12:14 p.m., and on November 9, 2022, from 9:40 a.m. through 12:20 p.m. revealed the clock continued to display the incorrect time. 28 Pa. Code 201.29(j) Resident rights. 28 Pa. Code 211.12(d)(5) Nursing services.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Pennsylvania.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
  • • 43% turnover. Below Pennsylvania's 48% average. Good staff retention means consistent care.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is New Eastwood Healthcare And Rehabilitation Center's CMS Rating?

CMS assigns NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is New Eastwood Healthcare And Rehabilitation Center Staffed?

CMS rates NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 43%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at New Eastwood Healthcare And Rehabilitation Center?

State health inspectors documented 8 deficiencies at NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER during 2022 to 2024. These included: 7 with potential for harm and 1 minor or isolated issues.

Who Owns and Operates New Eastwood Healthcare And Rehabilitation Center?

NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by MARQUIS HEALTH SERVICES, a chain that manages multiple nursing homes. With 97 certified beds and approximately 85 residents (about 88% occupancy), it is a smaller facility located in EASTON, Pennsylvania.

How Does New Eastwood Healthcare And Rehabilitation Center Compare to Other Pennsylvania Nursing Homes?

Compared to the 100 nursing homes in Pennsylvania, NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER's overall rating (5 stars) is above the state average of 3.0, staff turnover (43%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting New Eastwood Healthcare And Rehabilitation Center?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is New Eastwood Healthcare And Rehabilitation Center Safe?

Based on CMS inspection data, NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at New Eastwood Healthcare And Rehabilitation Center Stick Around?

NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER has a staff turnover rate of 43%, which is about average for Pennsylvania nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was New Eastwood Healthcare And Rehabilitation Center Ever Fined?

NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is New Eastwood Healthcare And Rehabilitation Center on Any Federal Watch List?

NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.

NEW EASTWOOD HEALTHCARE AND REHABILITATION CENTER

2125 FAIRVIEW AVENUE, EASTON, PA 18042 | (610) 258-2801

A
Trust Grade (90/100)
5.0
CMS Rating
8
Deficiencies

Strengths

  • 5-star quality

Concerns

  • Review findings

Ask about: Rn Coverage

nursinghomedata.org | Data: CMS November 2025