WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Willowbrooke Court at Fort Washington Estates has an excellent Trust Grade of A, indicating high-quality care and a strong reputation among facilities. They rank #147 out of 653 in Pennsylvania, placing them in the top half of nursing homes statewide, and #19 out of 58 in Montgomery County, meaning only a handful of local options are better. The facility is on an improving trend, having reduced their issues from two in 2023 to one in 2025. Staffing is a strength here, with a perfect 5-star rating and more RN coverage than 97% of Pennsylvania facilities, although their staff turnover is average at 50%. However, there are some concerns, including a recent incident where a nurse administered medication without gloves and failed to wash her hands, as well as a case where a resident with dementia eloped due to inadequate supervision. Additionally, there were issues with garbage disposal practices that need attention.
- Trust Score
- A
- In Pennsylvania
- #147/653
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 50% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- Skilled Nurses ✓ Good
- Each resident gets 109 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in staffing levels, fire safety.
The Bad
Near Pennsylvania avg (46%)
Higher turnover may affect care consistency
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 3 deficiencies on record
Feb 2025
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on observations, review of clinical records, and interviews with facility staff, it was determined that the facility failed to ensure that physician orders were followed for one of two residents...
Read full inspector narrative →
Jul 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, review of facility policies and documentation and interviews with residents and staff, it was d...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected 1 resident
Based on observations and an interview with staff, it was determined that the facility did not ensure that garbage and refuse was disposed of properly.
Finding include:
An initial tour of the Food Ser...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Pennsylvania.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Willowbrooke Ctskdcarectr At Fortwashingtonestates's CMS Rating?
CMS assigns WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Willowbrooke Ctskdcarectr At Fortwashingtonestates Staffed?
CMS rates WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 50%, compared to the Pennsylvania average of 46%.
What Have Inspectors Found at Willowbrooke Ctskdcarectr At Fortwashingtonestates?
State health inspectors documented 3 deficiencies at WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES during 2023 to 2025. These included: 3 with potential for harm.
Who Owns and Operates Willowbrooke Ctskdcarectr At Fortwashingtonestates?
WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ACTS RETIREMENT-LIFE COMMUNITIES, a chain that manages multiple nursing homes. With 9 certified beds and approximately 5 residents (about 56% occupancy), it is a smaller facility located in FORT WASHINGTON, Pennsylvania.
How Does Willowbrooke Ctskdcarectr At Fortwashingtonestates Compare to Other Pennsylvania Nursing Homes?
Compared to the 100 nursing homes in Pennsylvania, WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES's overall rating (5 stars) is above the state average of 3.0, staff turnover (50%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Willowbrooke Ctskdcarectr At Fortwashingtonestates?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Willowbrooke Ctskdcarectr At Fortwashingtonestates Safe?
Based on CMS inspection data, WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Willowbrooke Ctskdcarectr At Fortwashingtonestates Stick Around?
WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES has a staff turnover rate of 50%, which is about average for Pennsylvania nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Willowbrooke Ctskdcarectr At Fortwashingtonestates Ever Fined?
WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Willowbrooke Ctskdcarectr At Fortwashingtonestates on Any Federal Watch List?
WILLOWBROOKE CTSKDCARECTR AT FORTWASHINGTONESTATES is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.