TEL HAI RETIREMENT COMMUNITY

1200 TEL HAI CIRCLE, HONEY BROOK, PA 19344 (610) 273-9333
Non profit - Corporation 119 Beds Independent Data: November 2025
Trust Grade
95/100
#129 of 653 in PA
Last Inspection: November 2023

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Tel Hai Retirement Community in Honey Brook, Pennsylvania, has an impressive Trust Grade of A+, indicating it is an elite facility and among the best in the area. It ranks #129 out of 653 nursing homes in Pennsylvania, placing it in the top half, and #8 out of 20 in Chester County, suggesting that only seven local options are better. The facility shows a positive trend as it has no recorded issues from its first inspection, which is a strong indicator of quality care. Staffing is a notable strength, with a 5/5 star rating and only a 24% turnover rate, much lower than the state average, meaning residents benefit from consistent caregiver relationships. Additionally, Tel Hai has no fines on record, which is excellent, and offers more RN coverage than 89% of Pennsylvania facilities, ensuring that skilled professionals are available to catch any potential problems. Overall, this facility appears to provide a high level of care and support for its residents.

Trust Score
A+
95/100
In Pennsylvania
#129/653
Top 19%
Safety Record
Low Risk
No red flags
Inspections
Too New
0 → 0 violations
Staff Stability
✓ Good
24% annual turnover. Excellent stability, 24 points below Pennsylvania's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Pennsylvania facilities.
Skilled Nurses
✓ Good
Each resident gets 83 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
No deficiencies on record. Exceptional compliance history. Very rare.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
: 0 issues
2023: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (24%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (24%)

    24 points below Pennsylvania average of 48%

Facility shows strength in staffing levels, quality measures, staff retention, fire safety.

The Bad

No Significant Concerns Identified

This facility shows no red flags. Among Pennsylvania's 100 nursing homes, only 1% achieve this.

The Ugly 0 deficiencies on record

Clean Inspection Record

This facility has zero deficiencies on record - the average nursing home has 7. Only 1% of facilities nationally achieve a completely clean inspection record.

Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A+ (95/100). Above average facility, better than most options in Pennsylvania.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
  • • No deficiencies on record. Exceptional compliance history. Very rare.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Tel Hai Retirement Community's CMS Rating?

CMS assigns TEL HAI RETIREMENT COMMUNITY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Tel Hai Retirement Community Staffed?

CMS rates TEL HAI RETIREMENT COMMUNITY's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 24%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Tel Hai Retirement Community?

Based on CMS data, TEL HAI RETIREMENT COMMUNITY has no deficiency citations on record during the current review period. This is relatively uncommon - most facilities receive at least some citations during routine inspections.

Who Owns and Operates Tel Hai Retirement Community?

TEL HAI RETIREMENT COMMUNITY is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 119 certified beds and approximately 83 residents (about 70% occupancy), it is a mid-sized facility located in HONEY BROOK, Pennsylvania.

How Does Tel Hai Retirement Community Compare to Other Pennsylvania Nursing Homes?

Compared to the 100 nursing homes in Pennsylvania, TEL HAI RETIREMENT COMMUNITY's overall rating (5 stars) is above the state average of 3.0, staff turnover (24%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Tel Hai Retirement Community?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Tel Hai Retirement Community Safe?

Based on CMS inspection data, TEL HAI RETIREMENT COMMUNITY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Tel Hai Retirement Community Stick Around?

Staff at TEL HAI RETIREMENT COMMUNITY tend to stick around. With a turnover rate of 24%, the facility is 21 percentage points below the Pennsylvania average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 19%, meaning experienced RNs are available to handle complex medical needs.

Was Tel Hai Retirement Community Ever Fined?

TEL HAI RETIREMENT COMMUNITY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Tel Hai Retirement Community on Any Federal Watch List?

TEL HAI RETIREMENT COMMUNITY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.