WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY
Inspected within the last 6 months. Data reflects current conditions.
Willowbrooke Court Skilled Care Center at Brittany has received a Trust Grade of A+, indicating it is an elite facility with top-tier quality. Ranking #143 out of 653 facilities in Pennsylvania places it in the top half, and at #17 out of 58 in Montgomery County, it is among the better local options. However, the facility is currently experiencing a worsening trend, with issues increasing from one in 2023 to two in 2025. Staffing is a strong point here, with a 5-star rating and only 19% turnover, well below the state average of 46%, ensuring continuity of care. While the facility has no fines on record, there are concerns about sanitary conditions in the kitchen and failure to implement physicians' medication orders, which could potentially impact resident safety.
- Trust Score
- A+
- In Pennsylvania
- #143/653
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ✓ Good
- 19% annual turnover. Excellent stability, 29 points below Pennsylvania's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- Skilled Nurses ✓ Good
- Each resident gets 78 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (19%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (19%)
29 points below Pennsylvania average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 3 deficiencies on record
Jul 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on clinical record review, observations, and staff interview, it was determined that the facility failed to implement physicians' orders for two of 18 sampled residents. (Residents 25, 219)
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on policy review, observations, and staff interview, it was determined that the facility failed to properly serve food and maintain sanitary conditions in the one of two dining rooms. (First flo...
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Jul 2023
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on review of facility policy, observation, and staff interview, it was determined that the facility failed to maintain sanitary conditions in the dietary department.
Findings include:
Review of...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Pennsylvania.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
- • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Willowbrooke Court Skilled At Brittany's CMS Rating?
CMS assigns WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Willowbrooke Court Skilled At Brittany Staffed?
CMS rates WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 19%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Willowbrooke Court Skilled At Brittany?
State health inspectors documented 3 deficiencies at WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY during 2023 to 2025. These included: 3 with potential for harm.
Who Owns and Operates Willowbrooke Court Skilled At Brittany?
WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ACTS RETIREMENT-LIFE COMMUNITIES, a chain that manages multiple nursing homes. With 92 certified beds and approximately 64 residents (about 70% occupancy), it is a smaller facility located in LANSDALE, Pennsylvania.
How Does Willowbrooke Court Skilled At Brittany Compare to Other Pennsylvania Nursing Homes?
Compared to the 100 nursing homes in Pennsylvania, WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY's overall rating (5 stars) is above the state average of 3.0, staff turnover (19%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Willowbrooke Court Skilled At Brittany?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Willowbrooke Court Skilled At Brittany Safe?
Based on CMS inspection data, WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Willowbrooke Court Skilled At Brittany Stick Around?
Staff at WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY tend to stick around. With a turnover rate of 19%, the facility is 27 percentage points below the Pennsylvania average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 20%, meaning experienced RNs are available to handle complex medical needs.
Was Willowbrooke Court Skilled At Brittany Ever Fined?
WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Willowbrooke Court Skilled At Brittany on Any Federal Watch List?
WILLOWBROOKE COURT SKILLED CARE CENTER AT BRITTANY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.