QUALITY LIFE SERVICES - HENRY CLAY

5253 NATIONAL PIKE, MARKLEYSBURG, PA 15459 (412) 329-5545
For profit - Corporation 74 Beds QUALITY LIFE SERVICES Data: November 2025
Trust Grade
90/100
#106 of 653 in PA
Last Inspection: July 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Quality Life Services in Markleysburg, Pennsylvania, has received an excellent Trust Grade of A, indicating it is highly recommended and performs well compared to other facilities. It ranks #106 out of 653 in the state, placing it in the top half, and is the best option among 7 facilities in Fayette County. The facility is improving, with issues decreasing from 2 in 2023 to 1 in 2025. Staffing is a relative strength, earning 4 out of 5 stars, with a turnover rate of 45%, slightly below the state average, which suggests that staff are familiar with the residents. However, there were some concerns, including a failure to develop a comprehensive care plan for one resident and not providing fall mats for another resident at risk, which could lead to potential harm. On a positive note, there have been no fines, indicating good compliance with regulations. Overall, while there are areas for improvement, the facility maintains a strong reputation with excellent ratings in overall care and health inspections.

Trust Score
A
90/100
In Pennsylvania
#106/653
Top 16%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
2 → 1 violations
Staff Stability
⚠ Watch
45% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Pennsylvania facilities.
Skilled Nurses
✓ Good
Each resident gets 44 minutes of Registered Nurse (RN) attention daily — more than average for Pennsylvania. RNs are trained to catch health problems early.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 2 issues
2025: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 45%

Near Pennsylvania avg (46%)

Higher turnover may affect care consistency

Chain: QUALITY LIFE SERVICES

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 3 deficiencies on record

Jul 2025 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to develop...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, clinical records, and staff interview, it was determined that the facility failed to develop and implement a comprehensive care plan for resident and care needs for one of eight residents (Resident R3). Findings include:Review of the facility policy Care Plan and Interdisciplinary Care Conference dated 1/29/25, indicated an individualized, interdisciplinary care plan is initiated within 24 hours for each resident as part of the delivery process. The care plan is a working tool that is reviewed and revised at specific intervals and as needed to reflect response to care and changing needs and goals.Review of the clinical records indicated Resident R3 was admitted to the facility on [DATE].Review of the Minimum Data Set (MDS-periodic assessment of resident care needs) dated 7/14/25, included diagnoses of history of transient ischemic attack (TIA) and cerebral infarction without residual deficit (a TIA is a temporary blockage of blood flow in the brain and cerebral infarction is a stroke that does cause permanent damage to brain tissue. This diagnosis means that the patient experienced has experienced both and at that time did not have lasting neurological deficits), bipolar disorder (a disorder associated with episodes of mood swings ranging from depression lows to manic highs), morbid obesity(having too much body fat, which increases the risk of health problems), chronic pain syndrome (persistent pain lasting longer than 3 months, significantly impacting daily life), hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side (common consequence of a cerebral infarction (stroke) affecting one side of the body), diabetes (blood sugar too high or too low).Review of Resident R3's facility diagnosis list included history of transient ischemic attack and cerebral infarction without residual deficits, morbid obesity, hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, chronic pain syndrome, diabetes.Review of the clinical record revealed that Resident R3's comprehensive care plan initiated on 6/20/25, failed to include plans of care with goals and interventions for diabetes. Review of the diagnoses list revealed the diagnosis of diabetes was added on 6/20/25 after resident had been transferred to the hospital for evaluation of symptoms (diaphoresis (sweating), thirsty, blurred vision, headache, elevated blood sugar levels) related to new diagnosis of diabetes.During an interview on 7/31/25, at approximately 12:30 p.m. the Nursing Home Administrator and the Director of Nursing confirmed the facility failed to develop and implement a comprehensive care plan for resident and care needs for one of eight residents.28 Pa. Code: 211.10(d) Resident care policies.28 Pa. Code: 211.12(d)(5) Nursing Services.
Aug 2023 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policies, clinical records, and staff interview, it was determined that the facility failed to provi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policies, clinical records, and staff interview, it was determined that the facility failed to provide ordered fall mats to prevent possible injuries for one of four residents (Resident R60). Findings include: Review of the facility policy Accidents and Incidents dated 1/26/23, indicated the facility will promote a safe environment for all residents. The policy further indicated the licensed nurse responsible for the resident will update residents plan of care as necessary related to the incident / accident. Review of Resident R60's admission record indicated she was admitted to the facility on [DATE]. Review of Resident R60's Minimum Data Set (MDS) assessment (mandated assessment of a resident's abilities and care needs) dated 8/10/23, indicated diagnoses of dementia (a group of symptoms that affects memory, thinking and interferes with daily life), osteoporosis (condition when the bones become brittle and fragile), and a seizure disorder. Review of nursing review assessment and progress note, completed 8/5/23, at 4:14 a.m. indicated Resident R60 was at high risk for falls. Review of a facility provided Fall Huddle Tip Sheet dated 8/11/23, indicated Resident R60 had sustained a fall, and an immediate intervention of fall mats was put into place. Review of a physician's order dated 8/11/23, indicated, Mats and bed pillows to both sides of bed for her safety. Review of a facility provided incident report dated 8/14/23, at 11:10 p.m. indicated Resident R60 had sustained a fall with no injury, and further indicated new intervention was to apply floor mats. During an interview on 8/31/23, at 12:33 p.m. the Director of Nursing confirmed that fall mats were not in place at the time of the second fall, as ordered. During an interview on 8/31/23, at 1:45 p.m the Nursing Home Administrator and the Director of Nursing confirmed that the facility failed to provide ordered fall mats to prevent possible injuries for one of four residents. 28 Pa. Code 201.14(a) Responsibility of licensee. 28 Pa. Code 201.18(b)(1)(e)(1) Management. 28 Pa. Code 201.29(a) Resident rights. 28 Pa. Code 211.10(c)(d) Resident care policies. 28 Pa Code 211.12(d)(1)(2)(5) Nursing services.
MINOR (B)

Minor Issue - procedural, no safety impact

Deficiency F0576 (Tag F0576)

Minor procedural issue · This affected multiple residents

Based on group interview and staff interviews, it was determined that the facility failed to provide access to mail delivered on Saturdays for three of 8 residents (Residents R200, R201, and R202). Fi...

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Based on group interview and staff interviews, it was determined that the facility failed to provide access to mail delivered on Saturdays for three of 8 residents (Residents R200, R201, and R202). Findings include: During the group interview on 8/30/23, at 9:45 a.m. three of eight residents verbalized a concern that the facility holds all mail delivered Saturdays until Monday. During an interview on 8/31/23, at 12:35 p.m. Licensed Practical Nurse Employee E1 stated that mail is delivered by Activities department staff, Monday through Friday. During an interview on 8/31/23, at 12:40 p.m. Activities Department Employee E2 stated that during the week, Activities staff receive the mail from Administrative Employee E3. She further stated We don ' t usually deliver the mail on the weekend because she (Administrative Employee E3) is out of office. During an interview on 8/31/23, at 1:11 p.m. Administrative Employee E3 confirmed that all mail to the facility comes to her office Monday through Friday, and she separates facility mail from resident mail, and Activities staff distribute the resident mail. She further confirmed that mail received on Saturdays is placed in a box on her door, and distributed on Monday. During an interview on 8/31/23, at 1:45 p.m. the Nursing Home Administrator confirmed that the facility failed to provide access to mail delivered on Saturdays for three of 8 residents. 28 Pa. Code 201.29(j) Resident rights.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Pennsylvania.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Quality Life Services - Henry Clay's CMS Rating?

CMS assigns QUALITY LIFE SERVICES - HENRY CLAY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Quality Life Services - Henry Clay Staffed?

CMS rates QUALITY LIFE SERVICES - HENRY CLAY's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 45%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Quality Life Services - Henry Clay?

State health inspectors documented 3 deficiencies at QUALITY LIFE SERVICES - HENRY CLAY during 2023 to 2025. These included: 2 with potential for harm and 1 minor or isolated issues.

Who Owns and Operates Quality Life Services - Henry Clay?

QUALITY LIFE SERVICES - HENRY CLAY is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by QUALITY LIFE SERVICES, a chain that manages multiple nursing homes. With 74 certified beds and approximately 68 residents (about 92% occupancy), it is a smaller facility located in MARKLEYSBURG, Pennsylvania.

How Does Quality Life Services - Henry Clay Compare to Other Pennsylvania Nursing Homes?

Compared to the 100 nursing homes in Pennsylvania, QUALITY LIFE SERVICES - HENRY CLAY's overall rating (5 stars) is above the state average of 3.0, staff turnover (45%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Quality Life Services - Henry Clay?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Quality Life Services - Henry Clay Safe?

Based on CMS inspection data, QUALITY LIFE SERVICES - HENRY CLAY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Quality Life Services - Henry Clay Stick Around?

QUALITY LIFE SERVICES - HENRY CLAY has a staff turnover rate of 45%, which is about average for Pennsylvania nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Quality Life Services - Henry Clay Ever Fined?

QUALITY LIFE SERVICES - HENRY CLAY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Quality Life Services - Henry Clay on Any Federal Watch List?

QUALITY LIFE SERVICES - HENRY CLAY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.