BARCLAY FRIENDS
Inspected within the last 6 months. Data reflects current conditions.
Barclay Friends in West Chester, Pennsylvania, has received a Trust Grade of B, indicating it is a good choice for families seeking care. It ranks #156 out of 653 facilities in Pennsylvania, placing it in the top half, and #9 out of 20 in Chester County, meaning there are only eight better options nearby. The facility is new, with no trend data available yet. Staffing is a strength, with a 4 out of 5-star rating and an impressive 0% turnover rate, significantly lower than the state average. However, they have incurred $9,440 in fines, which is average but suggests some compliance issues. The nursing home boasts more registered nurse coverage than 82% of facilities in the state, which is beneficial for catching potential problems. An inspector found a concern regarding the accuracy of staff reporting, indicating that they did not submit correct direct care staffing information for one of the last four quarters. This issue raised questions about their compliance, although it did not appear to result in serious harm. Families should weigh these strengths and weaknesses carefully when considering Barclay Friends for their loved ones.
- Trust Score
- B
- In Pennsylvania
- #156/653
- Safety Record
- Low Risk
- Inspections
- Too New
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ⚠ Watch
- $9,440 in fines. Higher than 76% of Pennsylvania facilities, suggesting repeated compliance issues.
- Skilled Nurses ✓ Good
- Each resident gets 68 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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4-Star Staffing Rating · Above-average nurse staffing levels
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
Facility shows strength in staffing levels, fire safety.
The Bad
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 1 deficiencies on record
Jun 2025
1 deficiency
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Data
(Tag F0851)
Could have caused harm · This affected most or all residents
Based on facility requirements according to the Affordable Care Act (ACA), review of Payroll Based Journal (PBJ) Staffing Data Reports, and staff interview, it was determined that the facility failed ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No major red flags. Standard due diligence and a personal visit recommended.
About This Facility
What is Barclay Friends's CMS Rating?
CMS assigns BARCLAY FRIENDS an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Barclay Friends Staffed?
CMS rates BARCLAY FRIENDS's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes.
What Have Inspectors Found at Barclay Friends?
State health inspectors documented 1 deficiencies at BARCLAY FRIENDS during 2025. These included: 1 with potential for harm.
Who Owns and Operates Barclay Friends?
BARCLAY FRIENDS is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by KENDAL, a chain that manages multiple nursing homes. With 64 certified beds and approximately 61 residents (about 95% occupancy), it is a smaller facility located in WEST CHESTER, Pennsylvania.
How Does Barclay Friends Compare to Other Pennsylvania Nursing Homes?
Compared to the 100 nursing homes in Pennsylvania, BARCLAY FRIENDS's overall rating (4 stars) is above the state average of 3.0 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Barclay Friends?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Barclay Friends Safe?
Based on CMS inspection data, BARCLAY FRIENDS has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Barclay Friends Stick Around?
BARCLAY FRIENDS has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Barclay Friends Ever Fined?
BARCLAY FRIENDS has been fined $9,440 across 1 penalty action. This is below the Pennsylvania average of $33,173. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Barclay Friends on Any Federal Watch List?
BARCLAY FRIENDS is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.