HERMITAGE HEALTH CENTER
Inspected within the last 6 months. Data reflects current conditions.
Hermitage Health Center in Elizabethton, Tennessee, has an impressive Trust Grade of A+, indicating it is an elite facility at the top of its class. It ranks #13 out of 298 nursing homes in Tennessee and is the top facility in Carter County, which is a strong position. The facility's trend is stable, with five issues identified in both 2022 and 2025, but none of these were critical or serious. Staffing is a relative strength, with a 3/5 star rating and a turnover rate of just 21%, well below the state average of 48%, and it also boasts more RN coverage than 79% of facilities in the state. While there have been no fines, there are some concerns, such as the failure to accurately complete medication assessments for residents, which could potentially lead to improper care. Overall, Hermitage Health Center presents as a strong option, but families should be aware of the noted compliance issues.
- Trust Score
- A+
- In Tennessee
- #13/298
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ✓ Good
- 21% annual turnover. Excellent stability, 27 points below Tennessee's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ✓ Good
- Each resident gets 46 minutes of Registered Nurse (RN) attention daily — more than average for Tennessee. RNs are trained to catch health problems early.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (21%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (21%)
27 points below Tennessee average of 48%
Facility shows strength in quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
May 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on Centers for Medicare & Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to ensure the medical record was accurate for 1 resident (Resi...
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Aug 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to resubmit a Pre-admission Screening and Resident Review (PAS...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review and interview, the facility failed to maintain an accurate medical record for insulin administrat...
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Nov 2019
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to maintain infection co...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Hermitage's CMS Rating?
CMS assigns HERMITAGE HEALTH CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Hermitage Staffed?
CMS rates HERMITAGE HEALTH CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 21%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Hermitage?
State health inspectors documented 5 deficiencies at HERMITAGE HEALTH CENTER during 2019 to 2025. These included: 5 with potential for harm.
Who Owns and Operates Hermitage?
HERMITAGE HEALTH CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by TWIN RIVERS HEALTH & REHABILITATION, a chain that manages multiple nursing homes. With 70 certified beds and approximately 54 residents (about 77% occupancy), it is a smaller facility located in ELIZABETHTON, Tennessee.
How Does Hermitage Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, HERMITAGE HEALTH CENTER's overall rating (5 stars) is above the state average of 2.9, staff turnover (21%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Hermitage?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Hermitage Safe?
Based on CMS inspection data, HERMITAGE HEALTH CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Hermitage Stick Around?
Staff at HERMITAGE HEALTH CENTER tend to stick around. With a turnover rate of 21%, the facility is 25 percentage points below the Tennessee average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was Hermitage Ever Fined?
HERMITAGE HEALTH CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Hermitage on Any Federal Watch List?
HERMITAGE HEALTH CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.