THE WATERS OF ROAN HIGHLANDS,LLC
Over 2 years since last inspection. Current conditions may differ from available data.
The Waters of Roan Highlands, LLC has an impressive Trust Grade of A, indicating it is an excellent facility that is highly recommended for families seeking care. It ranks #46 out of 298 nursing homes in Tennessee, placing it in the top half, and #4 out of 6 in Carter County, meaning there are only a few local options that are better. The facility is newly inspected, with no recorded deficiencies or incidents, which suggests a strong commitment to care and safety. Staffing is rated at 2 out of 5 stars, which is below average, but with a low turnover rate of 29%, staff are likely to remain familiar with residents' needs. Additionally, the facility has no fines on record, which is a positive indicator of compliance with regulations. Overall, while the nursing home has notable strengths, families may want to consider the staffing rating as an area for potential improvement.
- Trust Score
- A
- In Tennessee
- #46/298
- Safety Record
- Low Risk
- Inspections
- Too New
- Staff Stability ✓ Good
- 29% annual turnover. Excellent stability, 19 points below Tennessee's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ✓ Good
- No deficiencies on record. Exceptional compliance history. Very rare.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (29%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (29%)
19 points below Tennessee average of 48%
Facility shows strength in quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 0 deficiencies on record
Clean Inspection Record
This facility has zero deficiencies on record - the average nursing home has 7. Only 1% of facilities nationally achieve a completely clean inspection record.
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (93/100). Above average facility, better than most options in Tennessee.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • No deficiencies on record. Exceptional compliance history. Very rare.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is The Waters Of Roan Highlands,Llc's CMS Rating?
CMS assigns THE WATERS OF ROAN HIGHLANDS,LLC an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is The Waters Of Roan Highlands,Llc Staffed?
CMS rates THE WATERS OF ROAN HIGHLANDS,LLC's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 29%, compared to the Tennessee average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at The Waters Of Roan Highlands,Llc?
Based on CMS data, THE WATERS OF ROAN HIGHLANDS,LLC has no deficiency citations on record during the current review period. This is relatively uncommon - most facilities receive at least some citations during routine inspections.
Who Owns and Operates The Waters Of Roan Highlands,Llc?
THE WATERS OF ROAN HIGHLANDS,LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by INFINITY HEALTHCARE CONSULTING, a chain that manages multiple nursing homes. With 80 certified beds and approximately 76 residents (about 95% occupancy), it is a smaller facility located in ROAN MOUNTAIN, Tennessee.
How Does The Waters Of Roan Highlands,Llc Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, THE WATERS OF ROAN HIGHLANDS,LLC's overall rating (5 stars) is above the state average of 2.9, staff turnover (29%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting The Waters Of Roan Highlands,Llc?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is The Waters Of Roan Highlands,Llc Safe?
Based on CMS inspection data, THE WATERS OF ROAN HIGHLANDS,LLC has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at The Waters Of Roan Highlands,Llc Stick Around?
Staff at THE WATERS OF ROAN HIGHLANDS,LLC tend to stick around. With a turnover rate of 29%, the facility is 17 percentage points below the Tennessee average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.
Was The Waters Of Roan Highlands,Llc Ever Fined?
THE WATERS OF ROAN HIGHLANDS,LLC has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is The Waters Of Roan Highlands,Llc on Any Federal Watch List?
THE WATERS OF ROAN HIGHLANDS,LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.