NHC HEALTHCARE, FRANKLIN
Over 2 years since last inspection. Current conditions may differ from available data.
NHC Healthcare in Franklin, Tennessee, has a Trust Grade of B, indicating it is a good option for families seeking care, though there are some concerns. It ranks #80 of 298 facilities in the state, placing it in the top half, and #2 of 5 in Williamson County, meaning only one local facility is rated higher. Unfortunately, the facility is experiencing a worsening trend, with issues increasing from 2 in 2018 to 6 in 2022. Staffing is a concern, with a rating of 2 out of 5 stars and a turnover rate of 63%, significantly higher than the state average of 48%. On a positive note, there have been no fines reported, and it has better RN coverage than 75% of Tennessee facilities, which is beneficial for resident care. However, there are some serious concerns noted in recent inspections. For instance, staff failed to properly clean nebulizer equipment after use, which poses infection risks. Additionally, care plan meetings were not held quarterly for one resident, and another resident's representative was not informed about a skin tear in a timely manner. While there are strengths in RN coverage and no fines, families should weigh these against the staffing challenges and specific incidents related to care practices.
- Trust Score
- B
- In Tennessee
- #80/298
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 63% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Tennessee facilities.
- Skilled Nurses ○ Average
- Each resident gets 38 minutes of Registered Nurse (RN) attention daily — about average for Tennessee. RNs are the most trained staff who monitor for health changes.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
17pts above Tennessee avg (46%)
Frequent staff changes - ask about care continuity
Part of a multi-facility chain
Ask about local staffing decisions and management
15 points above Tennessee average of 48%
The Ugly 8 deficiencies on record
Sept 2022
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0553
(Tag F0553)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview, the facility failed to ensure Care Plan conference meetings were h...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, and interview the facility failed to notify the resident representative of a skin...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of the facility's contracted housekeeping proposal, Maintenance Supervisor's Job Description review, Housekeepin...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to ensure interventions were impl...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation, and interview, the facility failed to provide care and serv...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, observation, and interview, the facility failed to monitor oxygen administration ...
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Dec 2018
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, medical record review, review of fall investigation reports, and interview, the facility failed to ensur...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on policy review, observation, and interview, the facility failed to ensure practices were maintained to prevent the poten...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Tennessee facilities.
- • 63% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Nhc Healthcare, Franklin's CMS Rating?
CMS assigns NHC HEALTHCARE, FRANKLIN an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Tennessee, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Nhc Healthcare, Franklin Staffed?
CMS rates NHC HEALTHCARE, FRANKLIN's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 63%, which is 17 percentage points above the Tennessee average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.
What Have Inspectors Found at Nhc Healthcare, Franklin?
State health inspectors documented 8 deficiencies at NHC HEALTHCARE, FRANKLIN during 2018 to 2022. These included: 8 with potential for harm.
Who Owns and Operates Nhc Healthcare, Franklin?
NHC HEALTHCARE, FRANKLIN is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NATIONAL HEALTHCARE CORPORATION, a chain that manages multiple nursing homes. With 80 certified beds and approximately 75 residents (about 94% occupancy), it is a smaller facility located in FRANKLIN, Tennessee.
How Does Nhc Healthcare, Franklin Compare to Other Tennessee Nursing Homes?
Compared to the 100 nursing homes in Tennessee, NHC HEALTHCARE, FRANKLIN's overall rating (4 stars) is above the state average of 2.8, staff turnover (63%) is significantly higher than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Nhc Healthcare, Franklin?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is Nhc Healthcare, Franklin Safe?
Based on CMS inspection data, NHC HEALTHCARE, FRANKLIN has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Tennessee. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Nhc Healthcare, Franklin Stick Around?
Staff turnover at NHC HEALTHCARE, FRANKLIN is high. At 63%, the facility is 17 percentage points above the Tennessee average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Nhc Healthcare, Franklin Ever Fined?
NHC HEALTHCARE, FRANKLIN has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Nhc Healthcare, Franklin on Any Federal Watch List?
NHC HEALTHCARE, FRANKLIN is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.