SPRING CITY CARE AND REHABILITATION CENTER

331 HINCH STREET, SPRING CITY, TN 37381 (423) 365-4355
For profit - Limited Liability company 138 Beds SIGNATURE HEALTHCARE Data: November 2025
Trust Grade
28/100
#213 of 298 in TN
Last Inspection: March 2023

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Spring City Care and Rehabilitation Center has received a Trust Grade of F, indicating significant concerns about the facility's quality and care. It ranks #213 out of 298 nursing homes in Tennessee, placing it in the bottom half of facilities in the state, although it is #2 out of 3 in Rhea County, meaning only one local option is better. The facility is showing signs of improvement, with reported issues decreasing from four in 2023 to three in 2024. Staffing is rated at 2 out of 5 stars, with a turnover rate of 57%, which is average compared to the state. However, the facility has concerning RN coverage, as it has less than 91% of other facilities, which is critical since RNs can identify issues that other staff may miss. Specific incidents raise alarms, including a failure to protect residents from abuse, where one cognitively impaired resident experienced sexual advances from another resident. Additionally, there were issues with maintaining sanitary conditions in the kitchen that could affect the health of residents. Overall, while there are some signs of improvement and average staffing levels, serious concerns about safety and cleanliness persist, making it essential for families to weigh these factors carefully when considering this facility.

Trust Score
F
28/100
In Tennessee
#213/298
Bottom 29%
Safety Record
High Risk
Review needed
Inspections
Getting Better
4 → 3 violations
Staff Stability
⚠ Watch
57% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$8,512 in fines. Lower than most Tennessee facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 18 minutes of Registered Nurse (RN) attention daily — below average for Tennessee. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
16 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2023: 4 issues
2024: 3 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Tennessee average (2.8)

Below average - review inspection findings carefully

Staff Turnover: 57%

11pts above Tennessee avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $8,512

Below median ($33,413)

Minor penalties assessed

Chain: SIGNATURE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (57%)

9 points above Tennessee average of 48%

The Ugly 16 deficiencies on record

1 actual harm
Feb 2024 3 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy, facility investigations police reports, medical record review and interview, the facility failed to pr...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy, facility investigations police reports, medical record review and interview, the facility failed to protect a resident's right to be free from abuse for 6 of 20 (Resident #23, #24, #7, #8, #10 and #11) residents reviewed for abuse. The facility failed to protect Resident #23, a cognitively impaired female resident, from sexual abuse when Resident #24, a cognitively impaired male resident, made sexual advances toward Resident #23 causing mental distress, which resulted in actual harm to Resident #23 and when the facility failed to protect Resident (#7, #8, #10, #11) from resident-to-resident physical abuse. The findings include: Review of a facility policy titled, Abuse, Neglect and Misappropriation of Property revised 9/15/2023, showed .It is the organization's intention to prevent the occurrence of abuse, neglect, exploitation, injuries of unknown origin and misappropriation of resident property .Abuse is defined as the willful inflection of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain or mental anguish . Resident #23 was admitted to the facility on [DATE], with diagnoses including Dementia Severe with other Behavioral Disturbances, Bipolar Disorder, Depressive Episodes, Cognitive Communication Deficit and Anxiety Disorder. Review of Resident #23's quarterly Minimum Data Set (MDS) assessment dated [DATE], showed a Brief Interview for Mental Status (BIMS) score of 8, indicating moderate cognitive impairment. The resident required extensive assistance of 2-person with bed mobility, transfer, dressing and personal hygiene. Review of the facility investigation dated 7/29/2023 at 6:47 PM, showed Certified Nursing Assistant (CNA) #6, reported to the nurse that she heard someone screaming [Resident #23] and saw Resident #24 in Resident #23's room standing at the side of the bed. His pants and underpants were down on the floor. His left hand was between her legs. She was wearing a brief and a shirt and covered with a sheet. Review of a Police Report dated 7/30/2023, showed .On July 29th at 8:24 PM [police] .dispatched to [facility] in reference to a sexual assault. Police also spoke to [Resident #23] about the incident as well. Upon first questioning [Resident #23] denied memory of any event happening this date. When .was directly asked if she had any recollection of someone touching her without her permission .stated 'Oh yeah, you're talking about that man' .then stated that a man in a wheelchair came into her room and kept wheeling closer to her bedside .stated that the man kept asking her to move her leg and blanket which she refused to do .then stated that the man moved the blanket and was touching her in the groin area, that is when she began screaming for [staff member] .' When I asked [Resident #23] if the man had touched her privates, she stated 'He didn't get that far . Review of a facility obtained interview with Resident #23, dated 7/29/2023 at 9:00 PM, conducted by the DON and UM showed .How are you tonight? 'Nervous' Can you tell me why? 'Cause [because] every time someone comes in here, I don't know if it is that man [Resident #24].' The man that came in here earlier what did he do? 'Rolled his w/c [wheelchair] in beside my bed then he put his hands on my bed and reached for my leg then reached for my blanket like he was trying to pick it up. He tried to put his hand up my gown.' Then what happened? 'He unzipped his britches then tried to grab my hand I didn't let him' Did you see his privates? 'No' Did he touch your privates? 'No, just the outside of my diaper.' Did he hurt you? 'No, he didn't hurt me just made me nervous. I just hollered for [staff] 3 or 4 X [times] .they came and got him out.' Do you feel safe now? 'Yes, just nervous.' Do you want anything? 'Maybe a Tylenol later . Resident#23's record review showed the resident left the nursing facility at 9:10 PM, via ambulance to [hospital] to be evaluated accompanied by staff. Review of Resident #23's Emergency Department Physician Progress Note dated 7/29/2023, showed .Chief Complaint: Sexual Assault (alleged) .Patient states another resident [Resident #24] entered her room and put his hand on her thigh and attempted to slide his hand under her diaper. Patient states she called out mildly and staff removed male resident. Patient states his hand remained above her diaper and there was no sexual intercourse . Review of Resident #23's Nursing Progress Note dated 10:39 PM, showed .Late Entry: Telephone call to family .to advise of abuse and resident being sent out to ED [Emergency Department] for evaluation and treatment if needed. Resident family voiced understanding with no questions. MD notified with no new orders at this time . Review of Resident #23's comprehensive care plan, revised 7/29/2023, showed .Psychosocial Well-Being .at risk for alteration in my mood, behavior, cognition, and level of functioning .at risk to experience adverse psychosocial changes such as an increase in depressive and anxious signs/symptoms that have the potential to negatively affect my wellbeing related to negative encounter with male resident .observe and report to physician any changes in mood, behavior, cognition, and level of functioning caused by situational stressor(s) .observe for psychosocial changes .offer diversional activities if mood changes .Psych [Psychiatric] NP [Nurse Practitioner] to visit with resident on next visit .Sent to ER [Emergency Room] for evaluation . Review of Resident #23's Psychiatric Periodic Evaluation NP (Nurse Practitioner) Progress Note dated 8/11/2023, showed .She has been successfully weaned of Seroquel. Staff reports no psych concerns. No problematic behaviors nor distressing delusions/hallucinations. Will attempt GDR [gradual dose reduction] of Depakote at this time. Her appetite is fair. Sleep is good with the use of Melatonin .On exam resident is oriented to person and situation. She only answered a few questions. She would often just stare at me and not answer. She is HOH [hard of hearing] .Decrease Depakote to 250 mg BID [twice daily] then 125 mg midday . Resident #24 was admitted to the facility on [DATE], and passed away at the facility on 8/14/2023, with diagnoses including Disorder of Brain, Hemiplegia and Hemiparesis following Cerebral Infarction and Convulsions. Review of Resident #24's comprehensive behavioral care plan, revised 7/6/2023, showed Resident #24 had socially inappropriate/disruptive behavioral symptoms toward the female staff. Assess whether the behavior endangers the resident and/or others intervene if necessary. Maintain a calm environment and approach to the resident. When available have male staff provide the care for the resident. Review of Resident #24's admission MDS assessment dated [DATE], showed a BIMS score of 9, indicating moderate cognitive impairment. Review of Resident #24's nursing progress note dated 7/29/2023 at 2:30 PM (approximately 4 hours and 15 minutes prior to the incident), showed, .Resident inappropriately touching staff. Staff provided redirection multiple times and resident would continue to grab at staff throughout the day. Redirection successful for a short time period. Resident placed in eye view of staff [for an undetermined and undocumented amount of time] . Review of a facility obtained interview with Resident #24 dated 7/29/2023 at 9:20 PM, by the DON and the the UM showed, .What happened tonight? 'I don't remember.' Did you go in a lady's room? 'I don't know.' Did you touch anyone tonight? 'I don't remember.' Interview stopped with Resident stating He does not remember. He states he has no memory to any portion of the incident when asked . Review of Resident #24's nursing progress note dated 7/29/2023 at 10:25 PM, showed, .Resident was placed on one-on-one monitoring at 6:47 PM [after incident with Resident #23] .spoke with [family member] she did give approval of room change [Resident #24's room had been next door to Resident #23] . Review of Resident #24's comprehensive care plan, revised 7/29/2023, showed, .Behavioral Resident exhibits inappropriate sexual behavior towards female resident administer medication per MD .order, notify appropriate agencies, Notify MD/Responsible party, one on one supervision until evaluated by MD/Psych NP and continue after as needed. Provide diversional activities as needed. Room change to room away from female resident. Review of Resident #24's Medication Administration Record dated 7/29/2023-8/26/2023, showed Resident #24 remained on one-on-one supervision from 7/29/2023 at 7:00 PM - 8/3/2023 at 11:55 PM. Review of a facility document Safety Check Log dated 8/4/2023-8/9/2023, showed Resident #24 remained on 15-minute safety checks. Review of Resident #24's Psychiatric Evaluation dated 8/4/2023, showed, .Initial visit made today. Resident has a history of brain cancer at 9yo [9 years old]. He had a CVA [cerebral vascular accident] in 2015. Now noted to have a cystic mass on brainstem. Resident has moderate cognitive impairment. He has right hemiplegia and requires assistance with ADLs [activities of daily living]. Today staff reports resident has had behaviors, sexual inappropriate in nature. He attempts to touch female staff and female resident. Resident was started on Medroxyprogesterone 10 mg tab PO [by mouth] QD [one time a day] on 7/30/2023, then switched to Medroxyprogesterone 150 mg IM [intramuscular] monthly. He is currently on 1:1 care to monitor his behaviors. On exam, resident is sitting in the hallway, drowsy, attempts to answer a few questions. He has minimal interaction with me . Recommendation . Problem/ condition: Vascular Dementia w [with]/Behaviors (sexual in nature)-Plan: Continue Medroxyprogesterone for now. If ineffective, try Depakote or Seroquel. Add diagnosis .Vascular dementia w/behaviors . Review of Resident #24's nursing progress note dated 8/7/2023 at 3:53 AM, showed, .Resident laying quietly in bed. No behaviors noted. Staff supervision with resident continues . During an interview on 1/29/2023 at 9:50 AM, the Medical Director stated, .[Resident #23] has severe dementia .In my professional opinion a reasonable person would act out being withdrawn and could have long-term emotional trauma. In her specific case with the severe dementia there were no physical or emotional harm .but a reasonable person could have emotional harm from an incident such as this . During an interview on 1/29/2023 at 10:30 AM, Resident #23 only answered questions asked of her. When asked how she was she stated, I'm alright I guess When asked if anyone here had ever hurt her or scared her she stated, I don't know .sometimes I am afraid. The surveyor asked what or who she was afraid of and she stated, bad people. The resident was unable to specify or elaborate on bad people or the incident which had occurred on 7/29/2023. During an interview on 1/29/2024 at 4:40 PM, Licensed Practical Nurse (LPN) #6 stated, .CNA #6 reported to me that she heard [Resident #23] scream, he [Resident #24] was there next to her bed he had his pants and underpants down .and he had his hand between her legs but she was covered with a brief and a sheet .she told me he was trying to get his hand inside her brief but that he had not .she was upset she was screaming, she was physically upset . During an interview on 1/30/2024 at 1:15 PM, the DON stated Resident #24 had been placed on one-on-one supervision for 72 hours, then on 15 minute checks until 8/9/2023. She stated at that point Resident #24 had a significant physical decline and was no longer a threat to other residents and passed away on 8/14/2023. During an interview on 2/1/2024 at 9:50, Resident #23's Family Member stated, .they [the facility staff] did call me and report what happened to me .I think .it would have upset her very much .I think she would have been afraid .and it would have .stuck in her mind . During an interview on 2/1/2024 at 2:00 PM, CNA #6 stated, .I heard a scream, I heard help, help .I was shocked to see that he [Resident #24] was standing at the side of her [Resident #23] bed, his hand was inside her brief at the side, I don't know how deep into the brief he got, the tape was still intact .the sheet was half way off but her brief was on .I yelled hey and I grabbed his hand off of her that is when I noticed his pants and brief were down his legs you could see his privates and his butt .I covered her [Resident #23] back up and pulled him [Resident #24] out of the room .I took him to the nurses' station and reported it to the nurse .the nurse went to [Resident #23] room we kept him at the nurses' station .her facial expression showed she was upset. I think she was .scared but she didn't say that she was .I had heard he could be inappropriate with staff . During an interview on 2/7/2024 at 11:15 AM, CNA #8 stated, .after the incident occurred I did one on one with Resident #24 at the nurses station .he was a little handsy he tried to grab my chest a couple of times .I was with him until the police came .another CNA provided one on one after the police arrived .I was sent to the hospital with [Resident #23] .At the .hospital she was .nervous .I asked her about the incident and she said .he had not raped her . During an interview on 2/13/2023 at 1:00 PM, the Administrator stated, .we did not substantiate this allegation as abuse because first [Resident #23] denied at the hospital [sexual assault] happened to her .the CNA saw what she saw .[Resident #24] had brain cancer and passed away on 8/14/2023, to me that says his cancer in his brain progressed so rapidly he did not know what he was doing .I can't quantify a reasonable person's reactions because that is not the situation . Review of the facility's investigation, police report, ER physician's progress note, medical records review for Resident #23 and #24 and interviews, showed the facility's failure to provide supervision and effective interventions for Resident #24's sexual behaviors resulted in actual harm for Resident #23 when Resident #24 was found in Resident #23's room with his hand inside her brief and she was screaming. Resident #7 was admitted to the facility on [DATE], and discharged on 11/1/2023, with diagnoses including Cerebral Infarction, Schizoaffective Disorder Bipolar Type, Alzheimer's Disease and Dementia with other Behavioral Disturbance. Review of Resident #7's quarterly MDS assessment dated [DATE], showed a BIMS score of 14, indicating the resident was cognitively intact with no behaviors noted during the assessment period. Resident #8 was admitted to the facility on [DATE], with diagnoses including Disorder of Bone Density, Delusional Disorders, Dysphagia, Dementia with other Behavioral Disturbances, Major Depressive Disorder, Anxiety Disorder, and Alzheimer's Disease. Review of Resident #8's quarterly MDS assessment dated [DATE], showed a BIMS score of 3 indicating severe cognitive impairment. Potential Indicators of Psychosis of delusions were noted in the assessment period. Review of a facility investigation dated 8/2/2023, showed Resident #7 stated she and Resident #8 had a verbal altercation when Resident #8 came in her room. Resident #7 stated she told Resident #8 to get out. Resident #8 then slapped at her with no injuries and Resident #7 pulled Resident #8's thumb with no injuries. Resident #8 is delusional and thought Resident #7 was hitting a child. Resident #8's BIMS score is 3. The facility determined that both residents had contact with each other. Review of a Police Department Report dated 8/2/2023 at 4:52 PM, showed, .simple assault .no arrests associated with this incident .police dispatched to [facility] in reference to a delayed assault. When I arrived, I spoke with the Director [Administrator] .stated they had two patients get into a physical altercation today around 3:35 PM .[Administrator] stated [Resident #8] went into [Resident #7]'s room. When [Resident #7] told [Resident #8] to leave [Resident #8] then struck [Resident #7] in the neck/shoulder area with her hand and then [Resident #7] grabbed [Resident #8's] thumb and bent it backwards. [Administrator] stated she was told the incident occurred because [Resident #8] thought [Resident #7] was attacking a small child. [Administrator] then took me to the nurses' station and [Assistant Director of Nursing/ADON] took me to speak to both parties. I spoke to [Resident #8] first and [Resident #8] advised that she did not remember anything about the incident. [Resident #8] has a BIMS score of 3. I then went and spoke to [Resident #7] who has a BIMS score of 14 who stated [Resident #8] came into her room and [Resident #7] asked [Resident #8] to leave the room and then [Resident #8] put her finger in the face of [Resident #7] and they exchanged some words then [Resident #8] struck her in the neck/shoulder area and [Resident #7] stated she then grabbed [Resident #8's] thumb and bent it backward . Review of Resident #7's nursing progress note dated 8/2/2023 at 7:09 PM, showed, .ADON met with [Resident #7] to follow up regarding incident this afternoon, in which the resident was slapped . During an interview on 1/23/2024 at 12:15 PM, the ADON, stated, .[Resident #8] and [Resident #7] were roommates, [Resident #8] was moved .but they were roommates for a while .[Resident #8] has severe dementia and she would continuously go back to her old room with [Resident #7] .[Resident #8] entered [Resident #7]'s room and [Resident #7] reported she had asked her to leave several times .she reported that [Resident #8] had smacked her on the neck .When she smacked her, she [Resident #7] had grabbed [Resident #8's] thumb and bent it back .when I did [Resident #8]'s assessment her thumb was red but she had full range of motion .when I asked her what happened all she said was she was protecting the child, but she had no idea what happened to her thumb .she didn't recall hitting another resident . During an interview on 1/29/2024 at 3:10 PM, LPN #7 stated, .I was at the nursing station and [Resident #7] came up the hall and stated she just hit me .[Resident #7] was a little agitated at first over the fact that [Resident #8] had been in her room . During an interview on 1/30/2024 at 3:15 PM, the DON stated, .[Resident #7] reported that [Resident #8] slapped her on the neck .in turn [Resident #7] bent [Resident #8]'s thumb back trying to protect herself .I do not think her action of slapping [Resident #7] was a willful act related to her cognition score of 3 . During an interview on 2/12/2024 at 12:40 PM, the Administrator stated, .this was an unwitnessed allegation .I don't think [Resident #8] had the presence of mind to hurt somebody .she did not do it to abuse [Resident #7]. [Resident #7] reacted by bending [Resident #8's] thumb back, neither sustained injury . Resident #10 was admitted to the facility on [DATE], discharged to inpatient psych (psychiatric treatment) on 6/29/2023, readmitted on [DATE], discharged to inpatient psych on 9/29/2023, and returned on 10/9/2023, with diagnoses including Cerebral Infarction, Delusional Disorders, Major Depressive Disorder, Dementia Severe with other Behavioral Disturbance, Anxiety Disorder and Cerebrovascular Disease. Review of Resident #10's admission MDS assessment dated [DATE], showed a BIMS score of 3, indicating severe cognitive impairment. Resident #10 exhibited verbal behavioral symptoms directed toward others, other behavioral symptoms not directed toward others, rejection of care occurred 1 to 3 times a week and wandering behaviors occurred daily during the assessment period. Resident #11 was admitted to the facility on [DATE], with diagnoses including Dementia with other Behavioral Disturbance, Atrial Fibrillation, Dysphagia, Cognitive Communication Deficit, Depression, Anxiety Disorder, and Schizophrenia. Review of Resident #11's quarterly MDS assessment dated [DATE], showed a BIMS score of 3, indicating severe cognitive impairment, with no behaviors noted during the assessment period. Review of Resident #10's Skin Care Alert Sheet dated 7/27/2023, showed a bruise and skin tear to Resident #10's right arm and wrist. Review of a Police Report dated 7/27/2023, showed, .no arrests associated with this incident .on 7/27/2023, I [investigator] .was dispatched to [facility] in reference to a disorder between two residents. I made contact with [Director of Nursing] who stated that [Resident #10] had entered [Resident #11]'s room. [Resident #11] then started yelling and grabbed [Resident #10] by the wrist, which left bruising and a skin tear. [DON] stated this was on the [secure hall] and most of these residents suffer from memory loss and do wander the halls sometimes forgetting which room is theirs. I spoke with [LPN/Witness and Registered Nurse (RN)#1] who separated the two residents. [DON] stated medical personal on staff had taken care of [Resident #10] for her wrist . Review of Resident #10's social service note dated 7/27/2023 at 4:24 PM, showed, .SSD [social services director] met with [Resident #10] to follow up regarding incident, this morning, in which she received a skin tear when another resident grabbed at her arm to redirect her .was sitting in a chair in the dining room area of secure unit when SSD met with her. Pt. alert with noted temporal disorientation and short-term recall. Pt. did not recall the incident and did not acknowledge skin tear. Pt. calm and conversational with SSD .Psychosocial status stable at this time .IDT will continue to monitor psychosocial wellbeing . Review of Resident #10's medical record showed no further documentation related to the incident. Review of the facility investigation dated 7/27/2023, showed RN #1 heard screaming and went in Resident #11's room. Resident #11 was yelling for Resident #10 to get out and was holding her right arm. Review of Resident #11's social service progress note dated 7/27/2023 at 4:33 PM, showed .SSD met with [Resident #11] to follow-up with pt. [patient] after recent incident, involving another resident this morning. [Resident #11] grabbed another resident's arm, in attempt to redirect the resident from her room. Staff quickly intervened. SSD visited with resident in her room and found resident to be pleasantly confused. She had no recollection of the event. [Resident #11] has diagnosis of Dementia with Behavioral Disturbance and exhibits poor short-term recall. Pt.'s psychosocial wellbeing status is stable at this time and will continue to be monitored by IDT [interdisciplinary team] . Review of Resident #11's Nursing Progress Note dated 7/27/2023 at 5:55 PM, showed .N/O [new order] for UA [urinalysis] C&S [culture and sensitivity] and placed in the fridge for lab pick up. During an interview on 1/3/2024 at 3:30 PM, RN #1 stated, .I heard [Resident #10] .and saw [Resident #10] in [Resident #11's] room, and [Resident #11] yelled get out and was holding [Resident #10]'s right arm .and [Resident #10] was pulling away from her. I did not see the skin tear occur but I can only assume that is when the skin tear occurred .I took [Resident #10] to the nurses station, cleaned her arm and put steri-strips on her arm. It was a small skin tear .It was actively bleeding .within 10 minutes .got her watching TV she had forgotten all about it .[Resident #11] .calmed down when I took [Resident #10] out of her room .there were no changes in either of the residents emotional behaviors .[Resident #11] didn't like anyone in her room .[Resident #11] was yelling at [Resident #10] to get her out of her room .it was like she was pushing her arm to direct her out . During an interview on 1/30/2024 at 2:10 PM, the DON stated, .we did not substantiate abuse .it was unsubstantiated as abuse due to the cognition of the residents and the definition of willful must have acted deliberately .During the altercation [Resident #10] did receive a skin tear and bruising to her right hand . During an interview on 2/12/204 at 12:40 PM, the Administrator stated, .I don't think that was abuse it was a response to [Resident #10] being in her [Resident #11's] room .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of a facility policy, facility investigation, medical record review and interviews, the facility failed to repor...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of a facility policy, facility investigation, medical record review and interviews, the facility failed to report an allegation of sexual abuse within the required 2-hour timeframe for 1 resident (#21) of 8 allegations of abuse reviewed for reporting. The findings include: Review of a facility policy titled, Abuse, Neglect and Misappropriation of Property revised 9/15/2023, showed, .It is the organization's intention to prevent the occurrence of abuse, neglect, exploitation, injuries of unknown origin and misappropriation of resident property .Sexual abuse is defines as non-consensual sexual contact of any type with a resident .For the purpose of this guidance, Covered individuals include the owner, operator, employee, manager, agent, or contractor of the facility .Staff would also include caregivers who provide care and services on behalf of the facility .Reporting/Response .Every Stakeholder shall immediately report any allegation of abuse .or suspicion of a crime .to the Facility Administrator or designee .Any abuse allegation must be reported to State within 2 hours from the time the allegation was received . Resident #21 was admitted to the facility on [DATE], with diagnoses including Cerebral Palsy, Abnormal Posture, Post-Traumatic Stress Disorder, Nightmare Disorder, Anxiety Disorder and Major Depressive Disorder. Review of Resident #21's quarterly Minimum Data Set (MDS) assessment dated [DATE], showed a Brief Interview for Mental Status (BIMS) score of 15, indicating the resident was cognitively intact. The resident required extensive assistance of two plus person assist for bed mobility and toilet use. Review of a facility obtained interview with Resident #21 on 10/5/2023 showed, .What happened last Tuesday r/t [related to] [Alleged Perpetrator]? 'He came in my room before lunch.' Was your roommate in the room? 'Yes.' He came up to you [your] bed? 'He asked if he could check my brief to see if I need changed. I said yes if you think it needs to be changed.' Then what happened? 'He pulled my pants and brief down he started massaging my hip and behind I was laying on my right side. He pulled his pants down and put his penis in my vagina.' What did you say? 'Nothing.' How long was he in here? 'Probably 5-10 minutes.' Did he ejaculate? 'Not that I could tell.' What did he do when he was done? 'Pulled my brief and pants up then pulled his up. He kissed my hand and walked off.' Did you tell anyone that day? 'No When did you tell someone? 'That Friday [indicated the Behavioral Nurse Practitioner] and then today I told [name of Certified Nursing Assistant (CNA) #9.' Do you want anyone notified? 'No' . During an interview on 1/29/2024 at 3:55 PM, Social Service Director Float, stated, .I did speak with [Resident #21] I went in with the DON [Director of Nursing] and the Unit Manager/Licensed Practical Nurse (LPN) # 5 .she reported that a male CNA [Certified Nursing Assistant] approximately 2 weeks ago had sex with her .She reported that she had told one of the psychologists [Behavioral Health Nurse Practitioner] previously .and she had not said anything to staff. During an interview on 1/30/2024 at 12:45 PM, the FNP (Family Nurse Practitioner/Behavioral Health Nurse Practitioner/NP) stated, .I .provide behavioral health services .she did tell me on the 29th there was new black CNA, through an agency and he had worked her hallway came in to provide peri-care. She was already in the bed when he was changing her brief and that he inserted his penis in her .I asked her how did he manage to do that she said he climbed on the bed and got on top of her and that was how he had intercourse but said I don't think that he finished. She didn't tell me anything after that except she did say her roommate was in the room in bed sleeping and the curtain was closed. She said she was trying to be quite so her roommate didn't hear .I asked her why would you be quite you were getting violated you need to scream she never answered me she just started crying. She said she was afraid she was going to get kicked out of the facility if she told anyone. I reassured her that she would not get kicked out for something brought on her .I asked her if she had told anyone she said no she hadn't reported it. I asked her who did she want to report it to the DON, Social Service Director, or the Administrator. She said no she did not want to talk about it anymore today. I said I am supposed to report it what about the other residents here and their safety we need to protect others, and she kept saying no, no, I am not going to talking about it anymore. Then she said I promise I will go with you the next time you are here to report it .I said you promise when I am here next you will tell someone and she said she would .I did not report it to anyone, the Administrator called me a few days after because the resident had told her she had told me .I felt I should report it but I was trying to protect her privacy and her wishes and to make sure she did in the future .she was adamant she was not going to report it right then . During an interview on 2/5/2024 at 2:30 PM, CNA #9 stated, .it was the second time I had been in [Resident #21's room] that day .she [Resident #21] asked me if she could talk to me. I said yes, she asked me to shut the door. She just started crying she said a male CNA had intercourse with her .then she asked me not to say anything I told her I had to .I promised her everything would be okay and she would get the help she needed . During an interview on 2/12/204 at 12:40 PM, the Administrator stated, . we did not substantiate sexual abuse .the hall she is on the most traveled hall in the building, there were no witnesses, staff was interviewed, residents were interviewed, and her roommate and there was no witnesses to anything like that .[Resident #21] did report to the Behavioral Health NP on Friday September 29th an allegation, but the Behavioral Health NP did not notify the facility because the resident asked her not to .the Behavioral Health NP was one of our contractors she has not been allowed back into the facility since .based on our abuse policy she should have reported the incident to the facility . During the interview, the Administrator stated she did not follow our abuse policy for reporting and the facility did not report the allegation of sexual abuse within the federally required 2-hour time frame .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, medical record review and interviews, the facility failed to follow physician orders for med...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of facility policy, medical record review and interviews, the facility failed to follow physician orders for medication administration for 1 resident (#18) of 3 residents reviewed for medication administration. The findings include: Review of a facility policy titled, Medication Administration General Guidelines undated showed .Medications are administered as prescribed in accordance with manufacture's specifications, good nursing principles and practices .Medications are administered in accordance with written orders of the prescriber . Resident #18 was admitted to the facility on [DATE] and discharged on 3/5/2023, with diagnoses including Disruption of External Operation Surgical Wound, History of Falling, Parkinson's Disease, and Epilepsy. Review of Resident #18's Discharge Minimum Data Set (MDS) assessment dated [DATE], showed return not anticipated. Review of Resident #18's Physician admission Orders dated 3/3/2023, showed May administer first dose of medications when received from pharmacy . The orders included: Amantadine HCL (hydrochloride) (a medication used to treat Parkinson's Disease) 100 milligram (mg) twice a day 6:00 AM-10:00 AM, 6:00 PM-10:00 PM; Aspirin 325 mg twice a day 7:00 AM-11:00 AM, 7:00 PM-11:00 PM; Carbidopa-levodopa (medication to treat Parkinson's Disease) tablet 25 mg-250 mg, 1.5 tablet four times a day 8:00 AM, 12:00 PM, 4:00 PM, 8:00 PM; Dicyclomine capsule (medication used to treat Irritable Bowel Syndrome) 10 mg three times a day as needed (PRN); Entacapone tablet (medication used to treat Parkinson's Disease in conjuction with other medications) 1.5 mg oral four times a day 8:00 AM, 12:00 PM, 4:00 PM, 8:00 PM; Gabapentin capsule (medication used to treat nerve ending pain such as Neuropathy) 400 mg, 2 capsules four times a day 8:00 AM, 12:00 PM, 4:00 PM, 8:00 PM; Levetiracetam (medication used to treat Seizure Disorder) 1000 mg three times a day 7:00 AM-11:00 AM, 11:15 AM-3:00 PM, 7:00 PM-11:00 PM; Metoprolol tartrate (medication used to treat Hypertension) 25 mg twice a day 7:00 AM-11:00 AM and 7:00 PM-11:00 PM; Oxcarbazepine (medication used to treat Seizure Disorder) 1200 mg once a day 7:00 PM-11:00 PM; Oxcarbazepine 900 mg once a day 7:15 AM-11:00 AM; Oxycodone (opioid pain medication) 10 mg-325 mg every 4 hours PRN; Trazodone (medication used to treat Depression and Insomnia) 50 mg once a day 7:00 PM-11:00 PM. During an interview on 1/18/2024 at 1:10 PM, Resident #18's spouse stated .I went first thing in the morning it was before 10:00 AM [3/5/2024] I'm sure, but he hadn't gotten his medication .and he was shaking . During an interview on 2/7/2024 at 1:50 PM, the Director of Nursing (DON) stated .he came in at 3:58 PM, which was too late to make the 2nd pharmacy run on 3/4/2023 [for delivery at approximately 11:00 PM] .he had orders for Amantadine .that is not something we have in our EDK [emergency drug kit] .his dosage [of Carbidopa-Levodopa] was not available and the Entacapone .was not in our EDK .his medications were put in the computer and ordered from pharmacy on 3/5/2023 at 10:01 AM [the morning after the admission] and would have been delivered on the first run at 4:00 PM on 3/5/2023 [24 hours after his admission] .Keppra 1000 mg three times a day, Metoprolol 25 mg twice a day .were available in our EDK and should have been administered as ordered .all .medications .not available in our EDK .would have been covered by our standing order to provide .dose when delivered from pharmacy . The DON confirmed Resident #18 had not been administered the following medications as ordered Levetiracetam [Keppra] 1000 mg on 3/4/2023 at 8:00 PM-11:00 PM dose, Metoprolol Tartrate 25 mg on 3/4/2023 at 9:00 PM-11:00 PM dose, Aspirin 325 mg on 3/4/2023 8:00 PM-11:00 PM dose, and Gabapentin 800 mg on 3/4/2023 at 8:00 PM dose which should have been available in the EDK. During an interview on 2/27/2024 at 10:50 AM, the Medical Director stated due to seizure type medications and Parkinson's medications .staying in the body, Resident #18 .could have been possible to have increased tremors, but missing a couple of doses of either type of medication would not cause harm . During an interview on 2/27/2024 at 11:15 AM, the Pharmacist stated medications ordered by 11:00 AM would be delivered during the first pharmacy delivery between 2:00 PM and 3:00 PM. Medications ordered by 7:00 PM would be delivered during the second pharmacy delivery between 12:00 AM-2:00 AM. Continued interview revealed if the facility needed a medication outside the ordering time parameters, the facility was to call the pharmacy and request the medication be added to the delivery. In the event the delivery was in route, the pharmacy could make a special delivery or the medication would be obtained from the back up pharmacy which would be delivered to the facility prior to the next scheduled delivery.
Mar 2023 4 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, the facility documentation review, and interview, the facility failed to...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, the facility documentation review, and interview, the facility failed to prevent and protect 3 residents (Resident #39, Resident #51, and Resident #52) from physical abuse of 24 residents reviewed for abuse. The findings include: Review of the facility policy titled, Abuse, Neglect and Misappropriation of Property, revised 10/17/2022, showed .It is the organization's intention to prevent the occurrence of abuse .Abuse is defined as willful infliction of injury . Resident #67 was admitted to the facility on [DATE], with diagnoses including Dementia with Behavior Disturbance, Anxiety, Protein-calorie Malnutrition, and Hypertension. Review of Resident #67's admission MDS assessment dated [DATE], showed no BIMS score resident did not complete the interview, mood indicators by staff interview showed tired and trouble concentrating, no behaviors documented. Resident required extensive assistance of 1 staff for dressing, personal hygiene, and bathing, required supervision for bed mobility, transfers, ambulation, and eating. Resident #67 received antipsychotic and antidepressant medications. Review of Resident #67's care plan dated 12/22/2022, showed the resident had behavioral symptoms toward other residents 'rubbing the residents on the arms with interventions including resident 1on 1, 15-minute checks, psychiatric evaluation of behaviors addressed urinating in hallway and dining area, measures to distract resident from behaviors offer bathroom every 2 hours, TV shows, activity in group, offer snack, offer activity of interest country music. Medications as ordered monitor for side effects and behaviors daily. Resident #52 was admitted to the facility on [DATE], and readmitted on [DATE], with diagnoses including Alzheimer's Dementia with Behavioral Disturbance, and Depression. Review of Resident #52's quarterly MDS assessment dated [DATE], showed a BIMS score for the resident was not completed, no mood indicators, and no behaviors were documented. The resident required limited assistance of 1 staff for bed mobility, dressing, personal hygiene, bathing, supervision with transfers, ambulating, and eating. Review of Resident #52's care plan dated 1/6/2023, showed the resident refused care and was combative at times with staff/residents with an occurrence of resident-to-resident altercation. Resident #52 was care planned for behaviors with interventions for aggressive behaviors, use distraction measures, offer food, bathroom, offer activity, redirect when in same area of Resident #39 reintroduce resident to Resident #39 often during the day. Elopement risk addressed placed on secure unit. Review of a nurse progress note for Resident #52 dated 12/22/2022, showed resident following Resident #67 around asking him why you hit me, Resident #52 was noted to have bleeding from the lip, skin tear to right hand, and bruising to the neck area. Review of the facility documentation dated 12/22/2022, showed Resident #52 was following Resident #67 around asking him why he hit him. The nurse heard screaming from the hallway and went to check and saw Resident #52 coming out of his room with his lip bleeding, bruising to the neck area, and a skin tear to his right hand. Resident #52 said Resident #67 had hit him while he was in bed. Resident #67 was placed on 15-minute checks with 1 on 1 observation until he was transferred from the facility on 12/23/2022 to hospital for psychiatric evaluation. During a telephone interview on 3/1/2023 at 10:18 AM, Registered Nurse (RN#3) revealed she heard screaming in the hallway Resident #52 said Resident #67 hit him in his bed. Resident #52 was asking Resident #67 .why did you hit me . Resident #52's lip was bleeding, he had a skin tear to his right hand, and bruising on the neck. The 2 residents were separated immediately. Resident #67 was placed on 1 n 1 until he was transferred out to the hospital for behavior evaluation. No changes noted in the mood and behavior of Resident #52 after the altercation. Review of Resident #67's discharge MDS assessment dated [DATE], showed death in the facility. Resident #51 was admitted to the facility on [DATE], with diagnoses including Dementia, Hypertension, Anxiety, and Depression. Review of Resident #51's quarterly MDS assessment dated [DATE], showed the BIMS assessment score was 3 which indicated the resident had severe cognitive impairment, no mood indicators, and no behaviors were documented. The resident was independent with bed mobility, transfers, dressing, eating, toilet use, required supervision of 1 staff for personal hygiene, dressing, and bathing. Resident #51 received antipsychotic, antianxiety, and antidepressant medications routinely. Review of Resident #51's care plan dated 1/7/2023 showed resident had experienced a resident-to-resident altercation with another resident. Resident #51 received psychotropic medications with interventions to monitor for side effects of medications, behaviors, and psychiatric services as indicated. Review of the facility documentation of an incident dated 1/7/2023 showed Licensed Practical Nurse (LPN) heard arguing and went into Resident #51' s room. LPN found Resident #67 had one hand on Resident #51 ' s arm and one hand at her throat. The LPN stepped between the residents and guided Resident #67 out of the room. During an interview with the Administrator on 2/28/2023 at 10:00 AM, showed the incident was witnessed by the LPN. Administrator stated Resident #67 was placed on 1:1 observation. During an interview with the Nurse Practitioner (NP) on 2/28/2023 at 3:00 PM, stated was aware of the abuse incident on 1/7/2023 ( related to Resident #51 and Resident #67). Resident #39 was admitted to the facility on [DATE], with diagnoses including Fracture of Unspecified part of Right Femur, Depression, Anxiety Disorder, Delusional Disorder, Emphysema, and Muscle Weakness. Review of Resident #39's quarterly Minimum Data Set (MDS) assessment dated [DATE], showed Brief Interview of Mental Status (BIMS) assessment score was 0 which indicated the resident had severe cognitive impairment, had no mood indicators, and no behaviors were documented. The resident required supervision with bed mobility, transfers, ambulation, eating, and required limited assistance of 1 staff for dressing, toilet use, personal hygiene, and bathing. Review of Resident #39's care plan dated 3/8/2022, showed resident had behavior of refusal of care and elopement risk; resident was placed on the secure unit for safety. The care plan showed interventions which included to in place to distract resident, redirect, reminders often the male resident (Resident # 52) was not her spouse, administer medications as ordered, monitor behaviors and side effects of medications, and psychiatric services to follow resident as indicated. Review of a nurse progress note for Resident #39 dated 1/9/2023, showed residents were in the hallway talking, and Resident #52 slapped Resident #39 in the face, no injuries were assessed, no bruising or swelling to face to the face was noted. Review of the facility's documentation dated 1/9/2023, showed Resident #39 was slapped in the face by Resident #52 while the 2 residents were walking in the hallway together. No injury to Resident #39 was noted upon assessment. The residents were separated immediately. Resident #52 was placed on 15-minute checks with 1 on 1 observation until he was transferred from the facility on 1/9/2023 to the hospital for psychiatric evaluation. Review of a nurse progress note for Resident #52 dated 2/8/2023, showed resident ambulating in hallway with fellow resident, residents were entering the dining room for meal, observed both residents communicating in a friendly manner. Staff members asked the residents to move from the front of the door for safety and introduced Resident #39 to Resident #52. Resident #39 then turned to Resident #52 and said .quit following me . which was like a joking manner, and she slightly nudged Resident #52 in the stomach while laughing. Resident #52 stated .I'm tired of this . then punched fellow Resident #39 in the facial area, resident lost her balance and fell to the floor. The nurse immediately separated the 2 residents and assessed Resident#39 for injuries, a skin tear was noted to the left elbow with no other injuries noted. Review of the facility documentation dated 2/8/2023, showed while in the dining room, Resident #52 punched Resident #39 in the face. A skin tear to Resident #39's elbow was the only injury noted. The residents were separated immediately. Resident #52 was placed on 15-minute checks 1on1 observation until he was transferred from the facility on 2/9/2023 to the hospital for psychiatric evaluation and treatment for the behaviors. During an interview on 2/28/2023 at 2:36 PM, Certified Nursing Assistant (CNA#4) revealed the altercation between Resident #39 and Resident #52 occurred on 2/8/2023, the residents were entering the dining room, Resident #39 thinks Resident #52 was her husband, I had brought the residents into the Dining Room to keep them from blocking the doorway, she (Resident #39) said something to him (Resident #52) and she (Resident #39) elbowed him in the stomach while she was laughing, so then he punched her around the eye, she lost her balance, grabbed for her walker and fell to the floor on her bottom. She had a skin tear to her left elbow, no complaints of pain or discomfort. She was not sent out the hospital. Separated the 2 residents immediately, Resident #52 was placed on 1 on 1 checks until he was transferred to the behavioral hospital. No changes were noted in Resident #39's mood and behavior after the altercations. During a telephone interview on 2/28/2023 at 7:17 PM, CNA #5 revealed she was a witness to the resident-to-resident alteration between Resident #39, and Resident #52 on 1/8/2023. The 2 residents were standing in the hallway talking and suddenly Resident #52 slapped Resident #39 right side of the face. The residents were separated and assessed for injury and no injuries were noted. Resident #52 was placed on 1on 1 until he was transferred out to the hospital. No changes observed in Resident #39's mood and behavior. During an interview on 3/1/2023 at 7:34 AM, CNA #6 revealed Resident #39 thought Resident #52 was her husband and wanted to be around him all the time. The residents were introduced several times a day to each other, to show he was not her husband. He was placed on 1 on 1 whenever he became agitated to try to prevent him from being aggressive with other residents. The resident-to-resident alteration between Resident #67 and Resident #52 showed Resident #52 was bleeding from his lip .he hit me while I was in the bed . the altercation was unwitnessed. No changes were noted in Residents #39 or #52 after the altercations. During an interview on 3/1/2023 at 8:22 AM, Social Service Director, revealed follow up interviews for psychosocial harm were completed for each resident involved in a resident to resident altercation. The facility has psych services follow-up as well as social service follow-up. I do the psych referrals, and I do follow-up interviews to ensure no psychosocial harm to residents. During the interviews no psychosocial harm was observed or voiced by anyone of the residents involved in the resident altercations. During an interview on 3/1/2023 at 1:30 PM, the Administrator confirmed, the altercations between Resident #39 and Resident #52, and between Resident #52 and Resident #67 was resident to resident physical abuse.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to ensure a decline in wound was repo...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to ensure a decline in wound was reported to the physician for 1 resident (#7) of 3 residents reviewed for pressure ulcers. The findings include: Review of the facility's policy titled, Notification of Change of Condition Policy, dated 7/7/2022, showed .medical provider should be notified of change in condition . Resident #7 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Alzheimer's Disease, Dementia, Stage 3 Pressure Ulcer of the Sacral Region, Contractures, and Type 2 Diabetes Mellitus. Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE], showed Resident #7 had severely impaired cognitive skills for daily decision making. The resident required extensive assistance from staff members for bed mobility, dressing, toileting, eating, and personal hygiene and was totally dependent on staff for bathing. Resident #7 had impaired range of motion in bilateral upper and lower extremities and was always incontinent of bowel and bladder. Resident #7 was at risk for pressure ulcers and had 1 unhealed Stage 3 Pressure Ulcer. The assessment showed skin and ulcer treatment included pressure reducing device for bed and pressure ulcer care. Review of the Coccyx Wound Management Detail Report dated 1/15/2022, showed .New area noted . with measurements of 1.5 centimeters (cm) x (by) 2.6 cm with no depth noted. Review of the Care Plan dated 1/21/2022, showed .Stage 3 pressure ulcer to the coccyx .Treatment as ordered .Observe for signs and symptoms of infection and notify MD [Medical Doctor] as needed .Assess the pressure ulcer for location, stage, size .presence/absence of granulation tissue and epithelization weekly and as needed . Review of the Coccyx Wound Management Detail Reports dated 1/21/2022 - 2/3/2023, showed the wound was stable. Review of the Coccyx Wound Management Detail Report dated 2/9/2023, showed the Stage 3 wound measured 1.3 cm x 1 cm x 0.3 cm. Review of the Coccyx Wound Management Detail Report dated 2/17/2023, showed the Stage 3 wound measured 1.5 cm x 1.5 cm x 0.8 cm. Review of the Coccyx Wound Management Detail Report dated 2/24/2023, showed the Stage 3 wound measured 3.5 cm x 2 cm x 0.8 cm. It was noted .Wound healing status: Declining .wound assess unstable to decline with increase in cm. luq [left upper quadrant] assess with slough/necrotic tissue, mild maceration noted. wound base assess clean non granular tissue wit [with] some epibole [rolled or curled-under closed wound edges that can impede wound healing] edge . During an interview on 3/1/2023 at 9:17 AM, the Wound Care Nurse stated Resident #7 had a Stage 3 coccyx pressure ulcer that was identified on 1/15/2022. The wound was evaluated weekly, and treatments had been changed as needed. The Wound Care Nurse stated the wound had been stable until 2/24/2023. On the 2/24/2023 evaluation, the Wound Care Nurse noted the wound had declined and had a significant increase in measurements with worsening of the epibole in the left upper quadrant of the wound. The Wound Care Nurse confirmed the physician had not been notified of the wound decline because .I was leaving town the next day [2/25/2023] and forgot .he [Medical Director] will be notified today .The Wound Care Nurse stated she was aware that the physician was to be notified when there were changes in a residents wound or condition .the day you observe worsening of the wound . to discuss possible treatment changes. The Wound Care Nurse stated .the wound is still stable even with increased measurements .no signs and symptoms of infection .wound base is clean nongranular tissue with biofilm noted to wound base .Santyl is still appropriate treatment for that wound because there are no signs and symptoms of infection and no distress to the wound . During an interview on 3/1/2023 at 10:07 AM, the Director of Nursing (DON) confirmed changes in resident condition were to be communicated to the physician .immediately .the same day . the change was noted. During a telephone interview on 3/1/2023 at 11:03 AM, the Medical Director stated he was familiar with Resident #7's wound and stated the resident had the wound for a .good year or so . The Medical Director confirmed he was unaware of the decline in Resident #7's wound and stated .it is the expectation all around that changes are communicated . The Medical Director stated if he had been made aware he would not have changed the treatment and the resident had not been harmed by the delay of notification. The Medical Director stated Resident #7's wound was unavoidable due to her worsening dementia, poor nutritional status, immobility, and contractures.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected 1 resident

Based on review of the facility's nurse staffing schedules and interview, the facility failed to ensure a Registered Nurse (RN) worked 7 days a week for at least 8 hours a day for 2 days of 92 days re...

Read full inspector narrative →
Based on review of the facility's nurse staffing schedules and interview, the facility failed to ensure a Registered Nurse (RN) worked 7 days a week for at least 8 hours a day for 2 days of 92 days reviewed. The findings include: Review of the facility's nurse staffing schedules for the period of 10/1/2022-12/31/2022 (92 days) revealed no RN on duty for 10/1/2022 and 11/26/2022. During an interview on 3/1/2023 at 7:46 AM, the Director of Nursing (DON) confirmed she was aware there were days of no RN coverage 7 days a week for at least 8 hours a day. During an interview on 3/1/2023 at 10:15 AM, the [NAME] President of Operations confirmed there was no RN coverage on 10/1/2022 and 11/26/2022.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on facility policy review, manufacturer recommendations, observation, and interview, the facility failed to ensure the appropriate chemical sanitization ratio of a 3 compartment sink used for cl...

Read full inspector narrative →
Based on facility policy review, manufacturer recommendations, observation, and interview, the facility failed to ensure the appropriate chemical sanitization ratio of a 3 compartment sink used for cleaning and sanitizing cooking equipment, failed to maintain a clean and sanitary work area in the dish room, and in 1 of 1 nourishment rooms which had the potential to affect 82 of 84 residents. The findings include: Review of the facility policy titled, Environment, revised 9/2017, showed .All food preparation areas, food service areas, and dining areas will be maintained in a clean and sanitary condition .The Dining Services Director will ensure that the kitchen is maintained in a clean and sanitary manner, including floors, walls .The Dining Services Director will ensure .proper procedures for cleaning and sanitizing of all food services equipment and surfaces .will ensure that a routine cleaning schedule is in place for all cooking equipment, food storage areas, and surfaces . Review of the facility policy titled, Manual Warewashing, revised 9/2017, showed .The Dining Service staff will be knowledgeable in proper technique including .Chemical sanitizer dispensing .Chemical sanitizer testing and concentrations .Appropriate test strips will be utilized to measure the concentration of the sanitizer solution . Review of the facility policy titled, Equipment, revised 9/2017 showed .All equipment will be routinely cleaned and maintained .All staff members will be properly trained in the cleaning and maintenance of all equipment .All food equipment will be cleaned and sanitized after every use .All non-food contact equipment will be clean and free of debris . Review of manufacturer guidelines titled EFFECTIVE SANITIZER AGAINST FOODBORNE BACTERIA, dated 2017, showed .146 Multi-Quat Sanitizer .The solution broad efficacy range of 150-400 ppm [parts per million] .EPA [Environmental Protection Agency]-registered for third sink sanitizing .Prevents cross-contamination on food contact surfaces .146 Multi-Quat Sanitizer is a concentrated, no rinse sanitizer that is effective across a dilution range of 0.26-0.68 ounces per gallon of water. Can be used as a third sink sanitizer .Expose all surfaces of equipment, ware or utensils to the sanitizing solution for not less than one minute . During an observation of the kitchen with [NAME] #1 and the Dietary Account Manager on 2/27/2023 at 10:30 AM, revealed the 3 compartment sink had been used for several pots and pans by the dietary staff, at the time of the observation. A test strip of the sanitizing compartment conducted by the Dietary Account Manager showed no result of the sanitizing chemical in the water. Observation showed the tubing which connected to the sanitizing solution and the chemical dispenser to the sink, was dripping the sanitizing chemical onto the floor, under the sink, and was not being dispensed into the sanitizing compartment of the sink. Continued observation of the kitchen showed a large portion of the wall, behind the sink, in the dish room, was covered with a black substance which appeared to be black mold. During an interview on 2/27/2023 at 10:47 AM, [NAME] #1 and the Dietary Account Manager confirmed the sanitizer in the 3 compartment sink did not register the appropriate amount of sanitizer and the chemical was leaking onto the floor. [NAME] # 1 further confirmed the sanitizing sink had been used at the time of the testing and the pots and pans had not been effectively sanitized. The pots and pans were later placed in the dishwasher for further cleaning and sanitizing. [NAME] # 1 confirmed there was black mold on the wall behind the sink in the dishwasher room. During an observation of the nourishment room, with the Dietary Account Manager, on 2/27/2023 at 10:55 AM, showed the freezer drawer had food debris and a brown discoloration in the bottom of the freezer drawer. Continued observation showed the microwave was dirty and contained copious amounts of dried food debris on the top, bottom, sides, and door of the microwave. During an interview on 2/27/2023 at 11:00 AM, the Dietary Account Manager confirmed the freezer and microwave were not maintained in a clean and sanitary manner and was available for resident use. During an interview on 2/27/2023 at 11:15 AM, the Director of Nursing (DON) confirmed the microwave and freezer in the nourishment room were not clean and had not been maintained in a clean and sanitary manner. The DON further confirmed it was her expectation the kitchen and the nourishment room be maintained in a clean and sanitary manner.
Oct 2019 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Medical record review revealed Resident #41 was admitted to the facility on [DATE] with diagnoses including Paranoid Schizophren...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Medical record review revealed Resident #41 was admitted to the facility on [DATE] with diagnoses including Paranoid Schizophrenia, Anxiety disorder, Alzheimer's disease, Bipolar disorder, Major Depressive Disorder, and Dementia with behavioral disturbances. Medical record review of the Quarterly MDS dated [DATE] revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 1 indicating severe cognitive impairment. Medical record review of Resident #41's nurse's note dated 8/12/19 revealed .had a negative interaction with another resident back on the gate [gated] community .they were in each other's personal space . Medical record review revealed Resident #53 was admitted to the facility on [DATE] with diagnoses including Metabolic Encephalopathy, Dementia, Ischemic Cardiomyopathy, Cognitive Communication Deficit, Disorientation, and Type 2 Diabetes Mellitus. Medical record review of the Quarterly Minimum Data Set, dated [DATE], revealed Resident #53 had a Brief Interview for Mental Status score of 1 indicating severe cognitive impairment. Medical record review of the facility Event Report dated 8/12/19 revealed .this resident [Resident #41] .yelled 'get the hell over there' .this resident [Resident #41] .reached up and smacked the other resident [Resident #53] .across the right cheek .certified nursing assistant (CNA) .immediately separated both residents .when .asked .why she [Resident #41] smacked the other resident [Resident #53] .resident [Resident #41] .stated 'she got in my face' . Continued review revealed no injuries were noted. Interview with the Facility Administrator on 10/23/19 at 11:17 AM, in the conference room, confirmed the facility failed assure Resident #53 was free from abuse. Based on facility policy review, medical record review, observation and interview the facility failed to ensure 2 residents (#10 and #53) were free from abuse of 24 residents reviewed for abuse. The findings include: Review of the facility policy, Abuse, Neglect and Misappropriation of Property revised 5/8/19 revealed .Abuse .includes physical abuse .Willful as used in the definition of abuse means the individual must have acted deliberately, not that the individual must have intended to inflict injury or harm .Physical abuse .includes, but not limited to, hitting, slapping, pinching, kicking . Medical record review revealed Resident #10 was admitted to the facility on [DATE] with diagnoses including Chronic Obstructive Pulmonary Disease, Dementia without Behavior Disturbance, Parkinson's Disease, Dysphagia and Major Depressive Disorder. Medical record review of a nurse's note dated 7/9/19 revealed .increased behaviors noted this shift toward staff when trying to redirect resident or provide care . Medical record review of Resident #10's Quarterly Minimum Data Set (MDS) dated [DATE], revealed the resident had a Brief Interview for Mental Status (BIMS) score of 9, which indicated the resident had moderate cognitive impairment. Medical record review revealed Resident #231 was admitted to the facility on [DATE] with diagnoses including Vascular Dementia with Behavior Disturbance and Anxiety Disorder. Medical record review of Resident #231's Quarterly MDS dated [DATE], revealed the resident was rarely understood. Review of the facility Event Report dated 8/2/19, revealed Resident #231 approached Resident #10 in her wheelchair and struck him with an open hand. Continued review revealed no injury occurred. Interview with Certified Nursing Assistant (CNA) #1 on 10/22/19 at 2:45 PM, in the conference room, confirmed on 8/2/19 she observed Resident #231 in her wheelchair pushing herself by the shower room in the 300 hallway. Continued interview confirmed Resident #231 pushed her w/c up to Resident #10 and struck Resident #10 on the arm with her (Resident #231) hand. Interview with CNA #2 on 10/22/19 at 3:00 PM, in the conference room confirmed on 8/2/19 she observed Resident #231 push her w/c up to Resident #10 and slapped him on the arm. Further interview confirmed Resident #231 had become agitated with staff and residents prior to the incident on 8/2/19 . Interview with the Nurse Consultant on 10/23/19 at 3:25 PM, in the conference room, confirmed there was a resident to resident altercation between Resident #231 and Resident #10 on 8/2/19.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to report abuse for 1 resident (#53) ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, and interview, the facility failed to report abuse for 1 resident (#53) of 24 residents reviewed. The findings include: Review of the facility policy, Abuse, Neglect and Misappropriation of Property revised 5/8/19, revealed .Any abuse allegation must be reported to State within 2 hours from the time the allegation was received . Medical record review revealed Resident #41 was admitted to the facility on [DATE] with diagnoses including Paranoid Schizophrenia, Anxiety disorder, Alzheimer's disease, Bipolar disorder, Major Depressive Disorder, and Dementia with behavioral disturbances. Medical record review of the Quarterly MDS dated [DATE] revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 1 indicating severe cognitive impairment. Medical record review revealed Resident #53 was admitted to the facility on [DATE] with diagnoses including Metabolic Encephalopathy, Dementia, Ischemic Cardiomyopathy, Cognitive Communication Deficit, Disorientation, Type 2 Diabetes Mellitus. Medical record review of the Quarterly Minimum Data Set, dated [DATE], revealed Resident #53 had a Brief Interview for Mental Status score of 1 indicating severe cognitive impairment. Medical record review of Resident #41's nurse's note dated 8/12/19 revealed .had a negative interaction with another resident back on the gate [gated] community . Medical record review of the facility Event Report dated 8/12/19 revealed .this resident [Resident #41] .yelled 'get the hell over there' .this resident [Resident #41] .reached up and smacked the other resident [Resident #53] .across the right cheek .certified nursing assistant (CNA) .immediately separated both residents .when .asked .why she [Resident #41] smacked the other resident [Resident #53] .resident [Resident #41] .stated 'she got in my face' . Continued review revealed no injuries were noted. Medical record review of Resident #53's Event Report dated 8/12/19, revealed .DESCRIPTION .RESIDENT TO RESIDENT ALTERCATION 8/12/2019 . Further review revealed .DON [Director of Nursing] notified .Yes . Interview with the Facility Administrator on 10/23/19 at 11:17 AM, in the conference room, confirmed the facility failed to report the incident of abuse that occured on 8/12/19. Refer to F-600
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview the facility failed to investigate abuse for 1 resident (#5...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review and interview the facility failed to investigate abuse for 1 resident (#53) of 24 residents reviewed for abuse. The findings include: Review of facility policy,Abuse, Neglect, and Missappropriation of Property revised 5/8/19 revealed .The Facility Administrator will investigate all allegations, reports .incidents .may delegate .the investigation to the Director of Nursing .the Facility Administrator retains the ultimate responsibility to oversee and complete the investigation, and to draw conclusions regarding the nature of the incident . Medical record review revealed Resident #41 was admitted to the facility on [DATE] with diagnoses including Paranoid Schizophrenia, Anxiety disorder, Alzheimer's disease, Bipolar disorder, Major Depressive Disorder, and Dementia with behavioral disturbances. Medical record review of the Quarterly MDS dated [DATE] revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 1 indicating severe cognitive impairment. Medical record review revealed Resident #53 was admitted to the facility on [DATE] with diagnoses including Metabolic Encephalopathy, Dementia, Ischemic Cardiomyopathy, Cognitive Communication Deficit, Disorientation, and Type 2 Diabetes Mellitus. Medical record review of the Quarterly Minimum Data Set, dated [DATE], revealed Resident #53 had a Brief Interview for Mental Status score of 1 indicating severe cognitive impairment. Medical record review of the facility Event Report dated 8/12/19 revealed .this resident [Resident #41] .yelled 'get the hell over there' .this resident [Resident #41] .reached up and smacked the other resident [Resident #53] .across the right cheek .certified nursing assistant (CNA) .immediately separated both residents .when .asked .why she [Resident #41] smacked the other resident [Resident #53] .resident [Resident #41] .stated 'she got in my face' . Continued review revealed no injuries were noted. Medical record review of Resident #53's Event Report dated 8/12/19, revealed .DESCRIPTION .RESIDENT TO RESIDENT ALTERCATION 8/12/2019 . Further review revealed .DON [Director of Nursing] notified .Yes . Interview with the Facility Administrator on 10/23/19 at 11:17 AM, in the conference room, confirmed the facility failed to investigate the incident of abuse that occured on 8/12/19. Refer to F-600 and F-609
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of medical record review and interview the facility failed to ensure the Tennessee Physician Orders for Scope of...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on review of medical record review and interview the facility failed to ensure the Tennessee Physician Orders for Scope of Treatment (POST) form was completed for 1 resident (#283) of 24 residents reviewed. The findings include: Review of the Tennessee Physician Orders for Scope of Treatment (POST) form, revised 7/2015, revealed .To be valid. POST must be signed by a physician . Medical record review revealed Resident #283 was admitted to the facility on [DATE] with diagnoses including Acute on Chronic Respiratory Failure, Systolic Congestive Heart Failure, Multiple Sclerosis, Non-ST Elevation Myocardial Infarction, Chronic Obstructive Pulmonary Disease, Coronary Artery Disease, Chronic Pain Syndrome, and Trigeminal neuralgia. Medical record review of the POST form revealed the form was not signed and dated by the physician. Interview with Assistant Director of Nursing (ADON) #2 on 10/23/19 at 10:00 AM, on the 600 hallway, revealed POST forms .are to be filled out on admission by the resident or designated party .The original form [POST] goes on the chart and a copy goes in the physician box to be signed . Continued interview confirmed the physician failed to sign and date the resident's POST form.
Oct 2018 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to accurately assess the Brief Interview for Ment...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to accurately assess the Brief Interview for Mental Status (BIMS) on the Minimum Data Set (MDS) for 1 resident (#25) of 32 residents reviewed for MDS. The findings include: Medical record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction (Stroke), Quadriplegia, Chronic Respiratory Failure and Chronic Obstructive Pulmonary Disease. Medical record review of the quarterly MDS dated [DATE] revealed Resident #25 had a BIMS score of 15, indicating the resident was cognitively intact. Medical record review of a care plan dated 6/5/17 and updated 8/23/18 revealed Resident #25 had impaired cognitive skills, difficulty with communication needs, and was non-verbal. Observations of Resident #25 on 10/22/18 at 10:04 AM, and 2:20 PM, in the resident's room, revealed the resident was non-verbal and would occasionally respond to yes or no questions by the blinking or rolling of the eyes. Interview with Certified Nursing Assistant (CNA) #2 on 10/23/18 at 1:00 PM, on the 500 Hall, confirmed the resident was non-verbal .the last 3 years I've been here . Interview with Licensed Practical Nurse (LPN) #2 on 10/23/18 at 1:05 PM, at the nurses' station, confirmed the resident was non-verbal and did not write. Continued interview confirmed the resident communicated by way of rolling the eyes up or down. Interview with the Social Service Director (SSD) on 10/23/18 at 1:15 PM, in the MDS office, confirmed the resident was non-verbal and unable to communicate. Continued interview confirmed the BIMS score of 15 entered on the MDS was inaccurate and in error.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to administer enteral feedings (liquid nutrition ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to administer enteral feedings (liquid nutrition provided through a tube inserted into the stomach) as ordered for 1 resident (#25) of 3 residents reviewed for enteral feedings of 32 sampled residents. The findings include: Medical record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction (Stroke), Dysphagia, Gastrostomy and Chronic Obstructive Pulmonary Disease. Medical record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #25 required total dependence of 2 with bed mobility, dressing, eating, toileting and personal hygiene. Further review revealed the resident received nutrition through an enteral feeding (feeding tube). Medical record review of a care plan dated 6/5/17 and updated 8/28/18 revealed Resident #25 required a PEG (Percutaneous Endoscopic Gastrostomy) tube (a tube surgically inserted into the stomach through the abdomen in which liquid nutrition can be delivered) with approaches to .Provide Peg tube feedings/flushes as ordered .[increase] Tube feedings as ordered . Medical record review of a Physician's Order dated 8/28/18 revealed .Increase TWO CAL [nutritional supplement] rate to 50 ml/hr [milliliters per hour] x [times] 22 hrs [hours] . Medical record review of the Physician's Recapitulation Orders dated 10/8/18 revealed .Two Cal rate 50 ml/hr for 22 hrs, Decrease H20 (water) autoflush to 29 ml/hr for 22 hours . Medical record review of the Medication Administration Record (MAR) dated 10/1/18 through 10/23/18 revealed .Two Cal rate 50 ml/hr for 22 hours. Decrease H20 autoflush to 29 ml/hr . Observation of Resident #25 on 10/22/18 at 10:16 AM, 2:12 PM, 2:29 PM, and 3:40 PM, in the resident's room, revealed the resident's tube feeding was infusing via (by way of) pump at 45 ml/hr with 30 ml/hr water flush and not the ordered 50 ml/hr with the ordered 29 ml/hr water flush. Observation of Resident #25 on 10/23/18 at 7:25 AM, 12:40 PM, and 2:00 PM, in the resident's room, revealed the resident's tube feeding of Two Cal was infusing via pump at 45 ml/hr with 30 ml/hr water flush. Observation and interview with the Director of Nurses on 10/23/18 at 2:00 PM, in the resident's room, confirmed the tube feeding flow rate was infusing at 45 ml/hr and not the ordered 50 ml/hr. Continued interview confirmed the H20 flush was infusing at 30 ml/hr and not the ordered 29 ml/hr flow rate.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to obtain a physician's o...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on facility policy review, medical record review, observation and interview, the facility failed to obtain a physician's order for administration of oxygen for 1 resident (#25) of 6 residents reviewed for respiratory care of 32 sampled residents. The findings include: Facility policy review of the Oxygen Administration Policy revised 9/6/18 revealed .Guideline Steps .Turn on the oxygen per MD [Medical Doctor] order .Adjust the oxygen delivery device so .the proper flow of oxygen is being administered .Documentation .rate of oxygen flow . Medical record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction (Stroke), Chronic Respiratory Failure, Dysphagia and Chronic Obstructive Pulmonary Disease (COPD). Medical record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #25 required total dependence of 2 staff with bed mobility, dressing, eating, toileting and personal hygiene and the activity of transfers and locomotion did not occur. Continued review revealed the resident received oxygen therapy. Medical record review of a care plan dated 6/5/17 and updated 8/23/18 revealed Resident #25 had a potential for difficulty breathing due to COPD and a history of aspiration pneumonia with approaches to .Administer Oxygen per md [medical doctor] orders see MAR [Medication Administration Record] . Medical record review of the MAR dated 10/1/18 through 10/23/18 revealed no documentation regarding an oxygen flow rate. Medical record review of the Physician's Recapitulation Order dated 10/8/18 revealed no order for oxygen or an oxygen flow rate. Observations of Resident #25 on 10/22/18 at 10:04 AM, and 2:20 PM, in the resident's room, revealed the resident lying in bed. Continued observation revealed the resident had oxygen (02) in use at 3.5 liters per minute (l/m) by nasal cannula (bnc). Observations of Resident #25 on 10/23/18 at 7:25 AM, and 12:40 PM, in the resident's room, revealed the resident lying in bed. Continued observation revealed the resident had 02 in use at 3 l/m bnc. Observation and interview with the Director of Nurses on 10/23/18 at 2:00 PM, in the resident's room, confirmed the resident had 02 in use at 3 l/m bnc. Continued interview confirmed there was not a Physician's Order for the oxygen or oxygen flow rate.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Medical record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Medical record review revealed Resident #25 was admitted to the facility on [DATE] with diagnoses including Cerebral Infarction (Stroke), Quadriplegia, Chronic Respiratory Failure, Dysphagia, Gastrostomy, and Chronic Obstructive Pulmonary Disease. Medical record review of the Physician's Recapitulation Orders dated 10/8/18 revealed .Two Cal rate 50 ml/hr [milliliter per hour] for 22 hrs [hours], Decrease H20 [water] autoflush to 29 ml/hr for 22 hours . and Check placement of feeding tube every shift. Medical record review of the Medication Administration Record (MAR) dated 10/1/18 through 10/23/18 revealed .Two Cal rate 50 ml/hr for 22 hours. Decrease H20 autoflush to 29 ml/hr. continue 200 ml bolus flush per peg [Percutaneous Endoscopic Gastrostomy] tube (a tube surgically inserted into the stomach through the abdomen in which liquid nutrition can be delivered) four times daily . Continued review revealed no initials on 10/1, 10/2, 10/3, 10/6, and 10/11/2018 which indicated the tube feeding had been administered. Continued review revealed no initials for the 200 ml H20 bolus flush on 10/5, 10/6, 10/10, 10/11, 10/19 and 10/20/2018 indicting the flush had been administered. Medical record review of the MAR dated 10/1/18 through 10/23/18 revealed .check placement of feeding tube every shift . Further review revealed no initials on the MAR for 10/2, 10/3, 10/4, 10/6, 10/8, 10/9, 10/12, 10/13, 10/14, 10/17, 10/18, and 10/22/2018 that indicated the tube feeding placement had been checked. Continued review of the MAR dated 10/1/18 through 10/23/18, revealed .Change feeding tube syringe & [and] Tubing daily . Further review revealed the MAR was not initialed by a nurse to indicate the syringe and tubing changed on 10/2, 10/4, 10/8, 10/9, 10/13, 10/14, 10/15, and 10/17/2018 had been completed. Interview with the DON on 10/24/18 at 3:15 PM, in the conference room, confirmed there were blank spaces on the MAR and the documentation was incomplete. Based on facility policy review, medical record review and interview the facility failed to maintain complete and accurate medical records for 5 residents (#13, #22, #25, #34, and #67) of 32 sampled residents. The findings include: Review of the facility policy, Charting and Documentation, dated 7/2/18, revealed .Services provided to the resident, or any changes in the resident's medical or mental condition, shall be documented in the resident's medical record . Medical record review revealed resident #13 was admitted to the facility on [DATE] with diagnoses including Alzheimer's Disease, Difficulty Walking, and Psychosis. Medical record review revealed no documentation of behaviors on the facility's behavior flow sheets from July 1, 2018 to October 24, 2018. Interview with the Director of Nursing (DON) on 10/24/18 at 2:43 PM confirmed the facility failed to complete the required behavior flow sheets. Medical record review revealed resident #22 was admitted to the facility on [DATE] with diagnoses including Pneumonia, Chronic Obstructive Pulmonary Disease, and Type 2 Diabetes Mellitus. Medical record review of a Physician Telephone Order dated 6/16/18 revealed .Send to .(hospital) for treatment and evaluation . Continued medical record review of a transfer form dated 6/16/18 revealed the resident was transferred to the hospital. Medical record review revealed no documentation of the transfer in the nursing notes. Interview with Licensed Practical Nurse (LPN) #1 on 10/24/18 at 4:10 PM revealed the LPN had sent the resident to the hospital and did not document the resident change in condition in the nursing notes. Continued interview confirmed the LPN had not completed the documentation required by the facility policy. Medical record review revealed Resident #34 was admitted to the facility on [DATE] and readmitted on [DATE] with diagnoses including Dementia with Behavioral Disturbance, Dementia with Delusions, Cognitive Communication Deficit and Heart Failure. Medical record review of the October 2018 MAR revealed no nurses' initials were present to indicate the medication had been given or monitoring had been completed from October 1, 2018 through October 22, 2018, consecutively for a total of 22 days. Medical record review revealed Resident #67 was admitted to the facility on [DATE] with diagnoses including Severe Alzheimer's, Major Depressive Disorder, Anxiety and Macular Degeneration. Medical record review of the October 2018 MAR revealed no nurses' initials were present to indicate the medication had been given or the monitoring was completed from October 1, 2018 through October 22,2019, consecutively for a total of 22 days. Interview with the DON on 10/24/18 at 3:10 PM, in the conference room, confirmed the MARs did not have initials on multiple dates to indicate whether the medications had been given or if the monitoring of the resident had been done. Continued interview confirmed the MARs were incomplete.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to ensure resident's CPAP ( continuous positive a...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, observation and interview, the facility failed to ensure resident's CPAP ( continuous positive airway pressure) and BiPAP (bilevel positive airway pressure) machines (equipment used to promote uninterrupted breathing during sleep) were cleaned/sanitized approproately for 3 residents (#1, #28, #60) of 3 residents using BiPAP/CPAP machines of 32 sampled residents. The findings include: Medical record review revealed Resident #1 was admitted to the facility on [DATE] with diagnoses including Chronic Obstructive Pulmonary Disease (COPD), Diabetes Type 1, Congestive Heart Failure, Sleep Apnea (A serious sleep disorder that occurs when a person's breathing is interrupted during sleep). Medical record review of the quarterly Minimum Data Set (MDS) dated [DATE] revealed the resident was cognitively intact. Observation and interview with Resident #1 on 10/23/18 at 8:30 AM, in his room, revealed a BiPAP machine on the table near his bed, the mask was laying uncovered. Interview with the resident revealed the staff had not routinely cleaned or sanitized his BiPAP equipment. Medical record review of Resident #1's care plan dated 10/30/17 revealed .Humidified BiPAP as ordered BiPAP settings as ordered. cleaning per policy . Medical record review revealed Resident #28 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including Heart Failure, Hypertension, Diabetes Mellitus, History of Respiratory Failure and Sleep Apnea. Observation and interview with Resident #28 on 10/22/18 at 10:00 AM, in the resident's room, revealed a BiPAP on the bedside table, uncovered. Interview with Resident #28 revealed the staff had not cleaned or sanitized the BiPAP equipment. Medical record review of the quarterly MDS dated [DATE] revealed Resident #28 was cognitively intact. Medical record review of the care plan dated 8/23/18 revealed .I have a Pulmonary condition/DX [diagnosis] and has potential for difficulty breathing Disease/Diagnosis/Condition COPD and Sleep Apnea (BIPAP) I get short of breath with exertion, rest and lying flat, and Resp [respiratory] Failure . Medical record review revealed Resident #60 was admitted to the facility on [DATE] and re-admitted on [DATE] with diagnoses including Heart Failure, Hypertension, COPD, and Sleep Apnea. Medical record review of the quarterly MDS dated [DATE] revealed Resident #60 was cognitively intact. Medical record review of the care plan dated 7/9/18 revealed .CPap/Bipap Machine Wears @ HS [night] with O2 [oxygen] . Interview with the Director of Nursing on 10/24/18 at 8:05 AM, in the conference room, revealed the facility does not have a policy or schedule to clean BiPAP or CPAP equipment, and was unsure when the resident's equipment was cleaned or sanitized. Interview with Licensed Practical Nurse (LPN) #1 on 10/24/18 at 4:25 PM, at the nurses' desk, revealed she had Resident #1, #28, #60 assigned to her care. Continued interview revealed she had no idea how to clean the resident's BiPAP or CPAP machines.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What safeguards are in place to prevent abuse and neglect?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 1 harm violation(s). Review inspection reports carefully.
  • • 16 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
  • • Grade F (28/100). Below average facility with significant concerns.
  • • 57% turnover. Above average. Higher turnover means staff may not know residents' routines.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Spring City Care And Rehabilitation Center's CMS Rating?

CMS assigns SPRING CITY CARE AND REHABILITATION CENTER an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Tennessee, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Spring City Care And Rehabilitation Center Staffed?

CMS rates SPRING CITY CARE AND REHABILITATION CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 57%, which is 11 percentage points above the Tennessee average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.

What Have Inspectors Found at Spring City Care And Rehabilitation Center?

State health inspectors documented 16 deficiencies at SPRING CITY CARE AND REHABILITATION CENTER during 2018 to 2024. These included: 1 that caused actual resident harm and 15 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Spring City Care And Rehabilitation Center?

SPRING CITY CARE AND REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 138 certified beds and approximately 75 residents (about 54% occupancy), it is a mid-sized facility located in SPRING CITY, Tennessee.

How Does Spring City Care And Rehabilitation Center Compare to Other Tennessee Nursing Homes?

Compared to the 100 nursing homes in Tennessee, SPRING CITY CARE AND REHABILITATION CENTER's overall rating (2 stars) is below the state average of 2.8, staff turnover (57%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Spring City Care And Rehabilitation Center?

Based on this facility's data, families visiting should ask: "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the substantiated abuse finding on record, the facility's high staff turnover rate, and the below-average staffing rating.

Is Spring City Care And Rehabilitation Center Safe?

Based on CMS inspection data, SPRING CITY CARE AND REHABILITATION CENTER has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Tennessee. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Spring City Care And Rehabilitation Center Stick Around?

Staff turnover at SPRING CITY CARE AND REHABILITATION CENTER is high. At 57%, the facility is 11 percentage points above the Tennessee average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Spring City Care And Rehabilitation Center Ever Fined?

SPRING CITY CARE AND REHABILITATION CENTER has been fined $8,512 across 1 penalty action. This is below the Tennessee average of $33,164. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Spring City Care And Rehabilitation Center on Any Federal Watch List?

SPRING CITY CARE AND REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.