The Lev at Winchester

1112 SMITH DR, ALVIN, TX 77511 (281) 331-6125
Government - Hospital district 94 Beds OAKBEND MEDICAL CENTER Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
4/100
#876 of 1168 in TX
Last Inspection: August 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

The Lev at Winchester has received a Trust Grade of F, indicating significant concerns about the quality of care provided. Ranking #876 out of 1168 facilities in Texas places them in the bottom half, and #10 out of 13 in Brazoria County suggests there are only a few local options that perform better. The facility's situation is worsening, with the number of serious issues increasing from 3 in 2024 to 5 in 2025. Staffing is below average with a rating of 2 out of 5 stars and a high turnover of 48%, though this is slightly below the Texas average of 50%. The facility has faced concerning fines totaling $240,099, which is higher than 96% of Texas facilities, and has less RN coverage than 98% of state facilities, potentially compromising the quality of care. Specific incidents of concern include a failure to prevent pressure ulcers in residents, resulting in severe complications for one individual, as well as inadequate supervision leading to multiple injuries from falls for another resident. Additionally, the facility did not timely address significant weight loss in one resident, which led to serious health issues, including hospitalization. While the facility has some good quality measures, these critical deficiencies highlight significant risks that families should consider.

Trust Score
F
4/100
In Texas
#876/1168
Bottom 25%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
3 → 5 violations
Staff Stability
⚠ Watch
48% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
⚠ Watch
$240,099 in fines. Higher than 81% of Texas facilities, suggesting repeated compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 7 minutes of Registered Nurse (RN) attention daily — below average for Texas. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
19 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★★★☆
4.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 3 issues
2025: 5 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Texas average (2.8)

Below average - review inspection findings carefully

Staff Turnover: 48%

Near Texas avg (46%)

Higher turnover may affect care consistency

Federal Fines: $240,099

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: OAKBEND MEDICAL CENTER

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 19 deficiencies on record

3 life-threatening
Aug 2025 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0621 (Tag F0621)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to establish, maintain and implement identical policies and practices ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to establish, maintain and implement identical policies and practices regarding transfer and discharge and the provision of services for all individuals regardless of source of payment for 1 (Resident #5) of 4 residents reviewed for equal access to quality care. The facility failed to ensure Resident #5's right to stay in the facility and he was transferred to the hospital because his payor source ended. The failure could place residents at risk of a loss of self-determination and dignity.Findings included: Record review of Resident #5's face sheet dated 8/6/25 revealed a [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included synovitis and tenosynovitis (painful inflammatory conditions affecting the joints and tendons) of the left ankle and foot, idiopathic aseptic necrosis (the death of bone tissue due to a lack of blood supply) of left ankle, acute kidney failure, morbid obesity, Type 2 Diabetes Mellitus (glucose levels in the blood are higher than normal because the body does not make enough insulin or use it the way it should), long term (current) use of antibiotics, and essential hypertension. Record review of Resident #5's comprehensive MDS assessment dated [DATE] indicated his BIMS score was 15 out of 15 indicating cognition was intact. Further review of the MDS assessment indicated Resident #5 had a recent surgery requiring active SNF care, surgical wounds requiring surgical wound care, he was taking an antibiotic and IV medications. Record review of Resident #5's care plan dated 7/9/25 indicated he was on antibiotic therapy r/t surgical wound infection. Interventions included: administer antibiotic medications as ordered by physician, monitor/document/report PRN adverse reactions to antibiotic therapy, monitor/document/report PRN s/sx of secondary infection r/t antibiotic therapy, report pertinent lab results to MD. Further review of the care plan indicated Resident #5 was on IV ABT r/t surgical infection. Interventions included: if IV is infiltrated- antidote for vesicant/irritant med may be infused into IV catheter prior to removal, stop infusion and thoroughly examine the site. Monitor/document/PRN s/sx of infection at the site and s/sx of leaking at the IV site. Record review of Resident #5's orders indicated the following:-ceFazolin Sodium intravenous solution reconstituted 1 GM, use 1 gram intravenously every 8 hours for MSSA for 54 days. Start date 6/25/25, End date 8/18/25.-Flush IV site with 10 ml normal saline after IV medication administration. Start date 6/25/25, End date 8/18/25.-Change PICC dressing every 7 days. Start date 7/5/25, End date 8/18/25.-Pin site, cleanse each site one by one with wound Dakins solution (cotton tip applicator), pat dry with (cotton tip applicator), wrap with kerlix roll and ace wrap. Daily. Start date 7/8/25, no end date. Record review of Resident #5's progress note dated 8/1/25 at 9:11 AM, read in part . resident discharging to hospital ER to complete IV ABT therapy. VS 159/99, 98, 19, temp 97.9, SatO2 96% on RA. Some discomfort reported to the left foot fixator, scheduled pain medication administered. Medication list reviewed and sent with resident. All personal belongings sent with resident . Record review of Resident #5's progress note dated 8/1/25 at 7:30 PM, read in part . received resident via wheelchair, EMS accompanied. VS obtained, notified DON, on call paged to verify med for re-admit. Resident stable with left foot external fixator in place . In an interview with Resident #5 on 8/6/25 at 10:55 am, he said he was getting discharged this Friday (8/8/25) to a homeless shelter because his work insurance ran out. Resident #5 said he was worried about getting to his doctor's appointment because he did not have any transportation, and he was supposed to receive his antibiotics until 8/18/25. Resident #5 said he did not want to go to a homeless shelter because he did not think it would be sanitary for him. Resident #5 said he was not offered to apply for Medicaid when he first entered the facility, and he was not given a discharge letter for the 8/1/25 discharge. In an interview with Resident #5 on 8/7/25 at 11:13 AM he said he was transferred to the hospital last week (8/1/25) because the Administrator told him the hospital had a program that assisted indigent people. Resident #5 said when he arrived at the hospital, the staff told him there was no program like that offered at the hospital. Resident #5 said he was given a dose of his antibiotic and was brought back to the facility the same day. In an interview with the Social Worker on 8/6/25 at 4:32 PM, she said Resident #5's insurance had cut him off and he was staying at the facility with no payor source. She said his last covered day was 8/1/25. The SW said Resident #5 had no family and he was homeless. She said the only thing she could do was to plead to take Resident #5 in as a charity case. She said Resident #5 had told her he applied for Medicaid, and he got denied. The SW said she did not follow-up with Medicaid. The SW said the MDS coordinator was responsible for issuing discharge letters to the resident. The SW said Resident #5 would stay at the facility until his IV medications were completed per the Administrator. In an interview with the Business Office Manager on 8/7/25 at 9:03 AM. she said they just applied for Medicaid for Resident #5 yesterday (8/6/25). The BOM said Resident #5 had a commercial insurance that covered 60 days per calendar year. The BOM said Resident #5 had already used 14 days of his insurance somewhere else, she was not sure where. She said Resident #5 came into the facility as a skilled nursing resident. She said they only assisted long-term residents with Medicaid applications or if a skilled resident was interested in becoming a long-term resident. In an interview with the DON on 8/7/25 at 9:58 AM, she said Resident #5 was supposed to get discharged this Friday (8/8/25). The DON said the facility would work on a discharge plan to leave the facility and he did not want to leave. The DON said she wanted to send Resident #5 back to the hospital so he could finish his antibiotics. The DON said she would have to pull the PICC line if Resident #5 did not discharge to a hospital. In an interview with the Administrator on 8/8/25 at 9:40 AM, she said the discharge process should begin upon admission. She said Resident #5 was transferred to the hospital because he needed to complete his antibiotic. The Administrator said the SW called a SW at the hospital and told them that Resident #5 needed to finish his antibiotic. The Administrator said Resident #5 was brought back to the facility because the hospital did not have a program to assist Resident #5. The Administrator said they did not offer Resident #5 to apply for Medicaid because he did not have any income and did not have a medical necessity. The Administrator said at this time, they would assist Resident #5 in applying for community Medicaid. She said she did not get the Ombudsman involved. The Administrator said she would pay out of pocket for a boarding house for Resident #5 as soon as he completed his antibiotics. She said the risk to the resident when they were not ready to discharge, was they would not have the resources they needed and in this case the resident would not be able to complete their antibiotic regimen. Record review of Resident Rights policy dated 2022 under section 2.b. iv. read in part . the right to participate in the development and implementation of his or her person-centered plan of care, including but not limited to .the right to receive the services and/or items included in the plan of care . Further review of the Resident rights policy under section 4.c. read in part . the resident had a right to be treated with respect and dignity including . the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences . Record review of Transfer and Discharge policy dated 2022 under section 9. read in part . the facility will not initiate the discharge of a resident based solely on resident's payment source or change in the resident's payment source. b. providing the Medicaid-eligible resident with necessary assistance to apply for Medicaid coverage in accordance with an explanation that if denied Medicaid coverage, the resident would be responsible for payment for all days after Medicare payment ended; and if found eligible, and no Medicaid bed became available in the facility or the facility participated only in Medicare, the resident would be discharged to another facility with available Medicaid beds if the resident wants to have the stay paid by Medicaid. c. the resident will not be discharged for nonpayment while a determination of the resident's Medicaid eligibility is pending .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the assessment accurately reflected the residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the assessment accurately reflected the resident's status for 2 (Resident#27 and Resident #31) of 14 residents reviewed for accuracy of assessments. The facility failed to ensure Resident#27's significant change MDS assessment dated [DATE] accurately reflected her lack of natural teeth in her oral cavity. The facility failed to ensure Resident #31's comprehensive MDS assessment dated [DATE] accurately reflected her decaying and lack of natural teeth in her oral cavity. This failure could place residents at risk for receiving inadequate care and services due to inaccurate assessments. The findings included: Record review of Resident #27's face sheet dated 08/06/25 revealed an [AGE] year-old female admitted to the facility on [DATE] and re-admitted on [DATE]. Her diagnoses included Dementia, history of falling, major depressive disorders, lack of coordination, generalized anxiety, psychotic disturbance, and mood disturbance. Review of Resident #27's Significant change MDS assessment dated [DATE], revealed her BIMS score was 7 out of 15 reflective of severe cognitive impairment. Review of the section on oral dentures indicated she had all her natural teeth without problem. Observation on 08/06/2025 at 9:37 AM revealed Resident # 27 was sitting outside her door clean and dry. She was alert and oriented. Observation indicated she had no teeth in her oral cavity. She did not speak much. She said she was doing well and started looking at what she was holding. Observation and interview on 08/06/2025 at 12:20 PM, revealed Resident #27 was in her room, alert and oriented. Diet observation indicated she had a mechanical chopped diet. She said she did not want the food because she could not eat what was served. She said someone stole her dentures at the facility. She said she was hungry but was unable to chew the meat. She said she wanted something soft. She requested a peanut butter and jelly sandwich which was provided. Record review of Resident # 27's care plan dated 01/31/22 with a revision date of 04/01/25 indicated she was care planned for dental problem related to missing dentures resident stated the hospital lost dentures on admission.Goal Resident will be free of infection, pain or bleeding in the oral cavity by revision date 04/01/25.Intervention: Coordinate arrangements for dental care, transportation as needed/as ordered.Date Initiated: 01/31/2022-revision 04/15/24.Record review of Resident #31's face sheet revealed a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included: mental disorder, history of falling, vascular dementia (a decline in thinking skills caused by conditions that block or reduce blood flow to various regions of the brain), multiple sclerosis (a disease in which the immune system eats away at the protective covering of nerves), major depressive disorder (a serious mental illness characterized by persistent sadness, loss of interest in activities, and other symptoms that interfere with daily life), hyperlipidemia (a condition in which there are high levels of fat particles in the blood), and hypertension. Record review of Resident #31's comprehensive MDS assessment dated [DATE] indicated her BIMS score was 6 out of 15 reflective of severe cognitive impairment. Further review of the comprehensive MDS assessment under Section L- oral/dental status indicated no issues with her natural teeth. Record review of Summary Report by Dental Hygienist dated 7/25/25 indicated Resident #31 had a missing crown-upper anterior and several decayed teeth. During an interview on 8/5/25 at 1:54 PM, Resident #31 said she had lived at the facility since February. Resident #31 said she wanted to see a dentist because her teeth caused her pain but was told by the facility that her insurance did not cover dental. Resident #31 covered her mouth as she was speaking because she said her front tooth was missing. During an interview on 08/06/25 at 2:20PM, the MDS coordinator said she was not responsible for Resident #27's and Resident #31's MDS assessments because they were long term residents. She acknowledged that both MDS assessments were coded wrong. During an interview with the Corporate MDS nurse on 08/07/25 at 5:30pm, she said the MDS was coded wrong, and she would complete an amendment to correct the MDS. She said inaccurate assessment may delay or prevent residents from getting needed services. Record review of the facility's policy on accuracy of MDS undated dated titled Accuracy of MDS Assessments revealed: Purpose: To ensure that all Minimum Data Set (MDS) assessments are completed accurately, timely, and in accordance with state and federal regulations. Accurate MDS data is essential for care planning, quality measures, and reimbursement. Policy: All MDS assessments completed at this facility shall reflect an accurate and comprehensive assessment of each resident's physical, mental, and psychosocial status. MDS data must be supported by documentation in the medical record and completed in accordance with CMS RAI User's Manual and Texas Health and Human Services (HHSC) requirements.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and con...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable disease and infections for 1 (Resident #65) of 7 residents reviewed for infection control.-LVN F was carrying soiled linen in hand from Resident #65's room up the hallway and placed it inside of the soiled barrel on the hallway. This failure placed residents, staff members, and visitors at risk for cross contamination and infections. Findings:Record review of Resident #65's face sheet dated 08/06/25 revealed a [AGE] year-old female admitted to the facility on [DATE] and again on 07/14/25. Resident diagnoses included heart failure, hypertension (high blood pressure), chronic kidney disease, neuromuscular dysfunction of the bladder (nerve damage that impairs the bladder's ability to store and release urine properly), type 2 diabetes mellitus (when the body has trouble controlling blood sugar and using it for energy), and major depression. Observation on 08/05/25 at 10:08AM revealed LVN F exited Resident #65's room wearing one glove and carrying a large towel. LVN F walked up the hall with the towel and placed the soiled towel inside of a barrel that was on Hall 300.In an interview on 08/05/25 at 10:10AM LVN F said she worked the morning shift full time from 6AM-6PM. LVN F said she was providing care for Resident #65 and some liquid had spilled on the floor. LVN F said she used the towel to clean the floor. LVN F said she was supposed to transport soiled linen in a bag for infection control. LVN F said she must have been moving too fast and forgot to place the soiled towel in a bag. LVN F said her last in-service on infection control was approximately 2 months ago. In an interview on 08/06/25 at 1:53PM the facility Infection Control Preventionist said soiled linen should be transported in a bag to prevent cross contamination. Record review of the facility policy on Infection Prevention and Control Program copyright 2024 reflected in part: .This facility has established and maintains an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and help prevent the development and transmission of communicable disease and infections as per accepted national standards and guidelines.Standard precautions: all staff shall assume that all residents are potentially infected or colonized with an organism that could be transmitted during the course of providing resident care services. Record review of the facility policy on soiled linen handling and disposal of linen not dated reflected in part: .To ensure the safe handling, transport, and laundering of soiled linen to prevent cross-contamination, protect staff and residents from infections. [KS1]Check grammar
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents received necessary treatment an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure that residents received necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection and prevent new ulcers from developing for 1 (Resident #58) of 7 residents reviewed for quality of care. -Resident #58 developed a sacral (bone at the base of the spine and the surrounding area) wound on 08/01/25 and the facility did not get physician orders to treat the sacral wound until 08/05/25. This failure placed resident at risk for further skin breakdown to the sacral wound, infections, and pain.Findings: Record review of Resident #58's face sheet dated 08/05/26 revealed an [AGE] year-old female admitted to the facility on [DATE]. Resident diagnoses included right fracture femur (thigh bone), dementia (brain disorder that causes problems with thinking, memory, and behavior), depression, and fibromyalgia (pain, fatigue, sleep problems, mood issues, and difficulty concentrating). Record review of Resident #58's quarterly MDS dated [DATE] revealed a BIMS score of 12 indicating the resident's cognition was moderately impaired. Further review of section GG-Function Abilities-Mobility revealed that the resident required substantial/maximal assistance. Section H (Bladder Bowel) revealed that the resident was always incontinent. Section M-Skin Condition reflected that the resident was at risk of developing pressure ulcers, with no pressure wounds.Record review of Resident #58's Comprehensive Care Plan dated 02/26/25 reflected the resident was care planned for potential for skin impairment integrity and risk for pressure injury r/t dementia and incontinence. The intervention included follow facility protocols for treatment of injury. Record review of Resident #58's Physician Order Summary Report for the month of August 2025 reflected the following orders: -Dated 08/05/25 Cleanse ulcer to sacrum stage 2 (a break in the skin that involves the top and second layer of the skin) with wound cleanser, apply calcium alginate (a type of wound dressing made from seaweed fibers to promote healing) and Bactroban (topical antibiotic ointment or cream applied to the skin) to wound bed, cover with dry dressing daily until healed. -Dated 08/06/25 May have low air mattress to aid in the prevention actual/potential skin breakdown. Record review of Resident #58's TAR revealed that the facility was following Physician orders. Record review of Resident #58's Nursing Progress Notes: -Dated 07/30/25 CNA rounded on resident and reported sacral redness at this time. Applied moisture barrier and pillows for comfort .notified ADON . -Dated 08/01/25 Skin issue: Sacrum wound acquired in-house, wound is new.pending wound consult.-Dated 08/05/25 Wound Care Doctor gave new order for sacrum: cleanse wound with wound cleanser, apt dry, apply alginate and Bactroban and cover with dry dressing. Record review of Wound Care Doctor Progress Notes dated 08/07/25 regarding stage 2 sacral wound reflected the following: -1cm (unit of measurement used for measuring the length of an object) in length, 0.4cm in width, 0.1cm depth, with moderate exudate (healthy stage in healing process), color clear and serous (clear watery fluid that is a normal part of the wound healing process). Observation on 08/06/25 at 11:17AM revealed wound care was provided for Resident #58's sacral wound by the Wound Care Nurse/ADON. The date on the resident's sacral wound dressing was 08/05/25. Observation of the resident's sacral wound revealed redness to the surrounding area. There was a small opening to the sacral region. The Wound care Nurse/ADON cleansed the resident's wound bed with wound cleanser, patted the wound bed dry, and applied Bactroban ointment followed with calcium alginate, and covered the wound with a 4x4 dressing securing with a border dressing. In an interview on 08/06/25 at 2:42PM with the DON regarding Resident #58's sacral wound she said she discovered on 08/05/25 after reviewing resident records that the resident's sacral region was documented as a reddened area. The DON said on 08/01/25 LPN D documented on the morning shift that the resident's skin to the sacral region had opened but did not inform the wound care nurse or the physician for treatment orders, and instead kept placing barrier cream on the wound. The DON said the facility protocol was if a resident had a break in skin, the following people needed to be notified: physician, wound care nurse, and the family. The DON said it was not until 08/05/25 that the facility realized that the physician had not been called for a treatment plan regarding the resident's sacral wound. The DON said this placed the resident at risk for the wound getting worse and becoming infected. The DON said she had done a one-on-one in-service with LPN D and had initiated in-services with the Nursing Department regarding wounds. In an interview on 08/07/25 at 11:45AM LPN D said she worked at the facility full time on the morning shift. LPN D said she documented in Resident #58's Nursing Progress Notes that the resident had skin breakdown to the sacrum. LPN D said she did not report this to the physician or wound care nurse because they would read her documentation. LPN D said she cleaned the resident's sacral wound with wound cleanser, applied skin barrier, and covered the wound. LPN D said by not reporting the resident's skin breakdown to the sacrum right away to the physician and wound care nurse, this placed the resident at risk for further skin breakdown and infections. LPN D said since the incident, she had been in-serviced to immediately report skin breakdown to the wound care nurse, physician, and responsible party. Record review of the facility policy not dated on Physician Notification for Wounds reflected in part: .All licensed nurses are responsible for promptly notifying the physician or practitioner of any new wounds, significant changes in existing wounds, or signs of wound infection. Communication must be documented in medical record, and care plans must be updated accordingly. Record review of the facility policy on Equal Access to Quality-of-Care copyright 2025 reflected in part: .The facility will provide services to residents according to residents' individual needs as determined by assessments and care plan. Services may include nursing services, dietary services, pharmaceutical services, or activities that are mandated by the law.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected most or all residents

Based on record review and interview, the facility failed to use the services of a registered nurse for at least eight consecutive hours a day, 7 days a week for 4 of 5 months (January, February, Apri...

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Based on record review and interview, the facility failed to use the services of a registered nurse for at least eight consecutive hours a day, 7 days a week for 4 of 5 months (January, February, April, and May of 2025) reviewed for nursing services. The facility failed to ensure a registered nurse worked on 1 day out of 31 days in January of 2025.The facility failed to ensure a registered nurse worked on 3 days out of 28 days in February of 2025 The facility failed to ensure a registered nurse worked on 1 day out of 30 days in April 2025.The facility failed to ensure that a registered nurse worked 2 days out of 31 days in May of 2025 These failures could place residents at risk by leaving staff without supervisory coverage for RN specific nursing activities and for coordination of events such as emergency care and disasters.Findings included: Record review of the CMS PBJ Staffing Data Report for FY Quarter 2 2025 (January 1- March 31) with run date 07/28/2025 revealed, the facility was triggered for four or more days within the quarter for no RN hours on the following days in 2025: 01/25/2025 (SA); 02/15/2025 (SA), 02/22/25 (SA) and on 02/23/25 (SU) Record review of the facility provided payroll records for quarter 2, dated 01/01/25 -03/31/25 and Quarter 3 dated 04/01/25 -06/30/25 revealed no RN worked on the following Saturdays & Sundays: January 01/25/25-Saturday. February 15th 2025 Saturday February 22nd 2025 Saturday.February 23th 2025 Sunday.April 26/2025 Saturday May 10, 2025 Saturday and May 18 2025-Sunday.In an interview on 08/06/25 at 3:50 PM, the Administrator and the Corporate nurse said corporation was aware of the RN coverage problem. The Administrator said the problem was due to staff called in and no showed. She said the facility had hired two permanent RNs for weekend coverage. The Administrator said the facility was expected to maintain 8 hours of continuous RN coverage to ensure that there was staff present with the skills necessary to provide patient care. She said failure to have an RN on duty could place residents at risk of not being able to receive needed care and services in an emergency. Record review of facility's policy dated October 2022 Revision- revealed Nursing Services-Registered Nurse (RN) Policy: It is the intent of the facility to comply with Registered Nurse staffing requirements. Definitions: Full-time is defined as working 40 or more hours a week. Charge Nurse is a licensed nurse with specific responsibilities designated by the facility that may include staff supervision, emergency coordinator, physician liaison, as well as direct resident care. Policy Explanation and Compliance Guidelines:1. The facility will utilize the services of a Registered Nurse for at least 8 consecutive hours per day, 7 days per week. 2. The facility will designate a Registered Nurse to serve as the Director of Nursing on a full-time basis.3. The Director of Nursing may serve as a charge nurse only when the facility has average daily occupancy of 60 or fewer residents.4. The facility is responsible for submitting timely and accurate staffing data through the CMS Payroll-Based Journal (PBJ) system.
Jun 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected 1 resident

Based on interview and record review the facility failed to ensure the services of a registered nurse were used for at least eight consecutive hours a day, seven days a week for 1 out of 30 days revie...

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Based on interview and record review the facility failed to ensure the services of a registered nurse were used for at least eight consecutive hours a day, seven days a week for 1 out of 30 days reviewed June 2024. The facility failed to ensure RN coverage for Sunday, 06/02/2024 . This failure could place residents at risk for not having adequate qualified personnel in case of a health crisis. Findings include: Record review of CMS' PBJ Staffing Data Report, (payroll-based journal nurse staffing and non-nurse staffing datasets provide information submitted by nursing homes including rehabilitation services on a quarterly basis) FY Quarter 2, 2024, run date 06/02/2024, reflected Low Weekend Staffing was triggered (Submitted Weekend Staffing data is excessively low). Record review of the monthly staffing schedule dated June 2024, reflected no RN coverage on 06/02/2024 . During an interview on 6/28/2024 at 1:17 PM, the DON said when she filled in for staff, she would usually sign the bottom of the Staffing Daily Posting. She said the Staff Daily Posting did not show her signature dated 06/02/2024. She said without coverage the facility would have more issues of resident's satisfaction. She said no one would be available to respond to family issues, complaints or concerns upon request . During an interview on 6/28/2024 at 1:39 PM, the ADON said she was not able to verbalize the risk. During an interview on 6/28/2024 at 1:55 PM, the Administrator said she had been working in the facility for one year and one month. She said it was state guidelines to have an RN in the facility for coverage. She said the risk was no guidance of proper care being provided to the residents if no RN coverage was available in the facility. She said she knew the date in particular, Sunday, 06/02/2024, showing no RN coverage .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review the facility failed to ensure in accordance with State and Federal laws,all drugs and biologicals were stored in locked compartments under proper temp...

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Based on observation, interview and record review the facility failed to ensure in accordance with State and Federal laws,all drugs and biologicals were stored in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for 3 of 3 nurse medication carts reviewed for medications . 1. The facility failed to ensure 2 of 3 nurses' medication carts did not contain expired oral medications. 2. The facility failed to ensure 1 of 3 nurse's medication carts did not contain expired suppository medication. These failures could place residents at risk for altered effectiveness of the medication and decreased therapeutic outcomes, requiring medical intervention. The findings include: During an observation on 06/27/24 at 1:58 p.m. of medication cart 1 of 3 with LVN A revealed the following: a blister packet of Ondansetron HCL 4mg 1 tab every 8 hours PRN and expired on 12/27/23. a blister packet of Ondansetron HCL 4mg 1 tab every 8 hours PRN and expired on 05/03/24. a blister packet of Ondansetron HCL 4mg 1 tab every 8 hours PRN and expired on 06/05/24. a blister packet of Benzonatate 100 mg 1 tab every 6 hours PRN and expired on 03/13/24. During an observation on 06/27/24 at 3:23 p.m. of medication cart 2 of 3 with LVN B revealed the following: a blister packet of Hyoscyamine 0.125 1 tab and expired on 05/18/2024. a blister packet of Clonidine .1 mg 1 tab every 6 hours PRN with a used by date of 10/31/23. During an observation on 06/27/24 at 3:38 p.m. of medication cart 3 of 3 with the ADON revealed the following: Bisacodyl 10 mg 1 suppository every 24 hours PRN and expired on 05/14/24. During an interview on 06/27/24 at 2:18 p.m., LVN A said she must have overlooked the expired medication on the medication cart. She said medications should not be left on the medication cart after the medications expired or were discontinued . She said the medication would not be effective and may not reach a therapeutic dose, which can place the resident at risk at decease therapeutic outcomes. LVN A said once a resident's medication expired , the nurse should remove the medication from the cart, which prevented the nurse from administrating the expired medicine to the resident because it would not be effective or may cause a negative outcome . During an interview on 06/27/24 at 5:01 p.m. with LVN B, she said all nurses were responsible for checking their medication carts for expired medications. She said she usually checked for expired medications at the beginning of her shift but must have overlooked the PRN medications. She said once she discovered expired medications, she placed them in the discontinued box in the medication storage room. She said the risk of administering expired medications was it may decrease in potency, and the medication may not be as effective because the medication was expired. During an interview on 06/28/24 at 2:20 p.m., the DON said the nurses and pharmacy staff/consultant were responsible for pulling expired medications from the cart to prevent the medications from being administered to residents. The DON said the strength of the drug would have been reduced and it would not be effective for the required treatment. The DON also said nurses should not administer medication past the required used by date or expired date because the medication may not be effective . She said the medications that were discontinued could place residents at risk for drug diversions or misuse of medications and should have been removed from the cart and placed immediately in the designated destruction container. During an interview on 06/29/24 at 2:15 p.m., the Administrator said she expected discontinued medications to be removed from the medication carts and put in the destruction box immediately. She said discontinued or expired medication could put the residents at risk of an adverse event. Record review of the facility's, undated, policy Medication Storage read in part, .unused medications: The pharmacy and all medication rooms are routinely inspected by the consultant pharmacist for discontinued, outdated, defective, or deteriorated medications with worn illegible, or missing labels. These medications are destroyed in accordance with our destruction of unused drugs policy. Record review of the facility's, undated, policy Destruction of Unused Drugs read in part, .all unused, contaminated, or expired prescription drugs shall be disposed in accordance with state laws and regulations . Policy Explanation and Compliance Guidelines: 2. Unused, unwanted, and non-returnable medications should be removed from their storage area and secured until destroyed
Apr 2024 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to ensure that a resident who needed respiratory care...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to ensure that a resident who needed respiratory care was provided with such care, consistent with professional standards of practice for 1 (Resident #8) of 2 resident reviewed for respiratory care, in that: -The facility failed to set the oxygen flow rate at 3 liters of oxygen per minute as ordered on 11/27/2023 for Resident #8. This deficient practice could place residents at risk of inadequate respiratory support or respiratory infections resulting in a decline in health. Findings included: Record review of Resident #8's Face Sheet (undated) revealed she was a [AGE] year-old female who was admitted to the facility on [DATE] and re-admitted on [DATE]. Resident #8's diagnoses included chronic obstructive pulmonary disease (A group of lung diseases that block airflow and make it difficult to breathe) and dementia (A group of thinking and social symptoms that interferes with daily functioning). Record review of Resident #8's Comprehensive MDS assessment dated [DATE] revealed she was assessed as having a BIMS of 03 out of 15 indicting severely impaired cognitively. Further review of Section O- C1. Oxygen therapy revealed: Oxygen in use while a Resident. Record review of Resident #8's care plan dated 12/14/2023 and revised on 04/05/2024 revealed the following: Focus: I use oxygen therapy r/t COPD Goal: The resident will have no s/sx of poor oxygen absorption through the review date. Target Date: 06/04/2024 Interventions/Tasks: OXYGEN SETTINGS: O2 via NC @ 3lpm as needed Record review of Resident #8's Physician's Order Summary Report for the month of April 2024 revealed an order for O2 @ 3L via NC for SOB as needed (delivery of oxygen directly into the nose) Order dated 11/27/2023. Observation and interview on 04/05/2024 at 9:22a.m., revealed Resident#8 was sitting on the side of the bed holding on the NC in her hand. Resident mumbled for about 5 minutes while being interviewed and could not respond appropriately to the questions asked. LVN A stated Resident #8's had an PRN 02 order. She stated Resident#8 due to dementia removed her NC. LVN A stated every time she went into the resident's room, she checked the oxygen concentrator to make sure it was running. LVN A stated Resident quickly de-stats to 87-88%. At this time, LVN A checked Resident#8's O2 level it was 88%. LVN A applied NC on the resident. LVN A stated she saw Resident #8's oxygen was set at 4 liters per minute. LVN A adjusted 02 to 2L. LVN A stated Resident messes with the dial. It should be on 2L. Observation and interview on 04/05/2024 at 3:16 p.m., revealed Resident was standing near her bed holding the NC in her hand. Wound Care Nurse saw Resident #8's oxygen was set at 5 liters per minute. Wound Care Nurse adjusted O2 to 2L. Wound Care Nurse stated, I have taken care of Resident#8 in the past and knew she was on 2L. In an interview on 04/05/2024 at 3:25 p.m., the DON stated Resident #8 was on PRN oxygen, non-compliant and constantly removed NC. The DON stated she was not aware Resident messed with the dial and adjusted her oxygen flow rate. The DON stated the nurses were responsible for monitoring the oxygen flow rate was set at the correct flow ordered by the physician. The DON stated she expected the nurses to follow physician orders. She said the Wound Care Nurse should have checked the orders in the computer prior to adjusting the oxygen flow as the order changes. Record review and interview on 04/062024 at 12:04p.m., LVN A reviewed Resident #8's physician's order with Surveyor A. LVN A stated the physician ordered the oxygen to be at 3 liters not 2 liters. LVN A stated she had not checked the physician's order for the oxygen flow. LVN A stated she thought the order was for 2 liters. She stated she had few other residents on PRN 0xygen on 2L so, I assumed she was also ordered 2L. She stated stat 90% or lower would require oxygen. LVN A stated to prevent an incorrect oxygen flow rate in the future she would monitor the physician's order and the oxygen concentrator more often in her shift. She stated the respiratory therapist was notified the resident adjusted her oxygen flow rate. LVN A stated the outcome of not managing the residents oxygen flow would result in oxygen toxicity (illness caused by a high partial pressure of oxygen during the oxygen therapy). Record review of facility's Oxygen Administration policy undated revealed read in part: .PURPOSE: deliver oxygen to the resident when insufficient oxygen is being carried by the blood to the tissues. PROCEDURE: 1. Check physician's order for liter flow and method of administration. E. Set the flowmeter to the rate ordered by the physician. 6. Nasal Cannula: Connect tubing to humidifier outlet and adjust liter flow as ordered. DOCUMENTATION GUIDELINES: Documentation may include: Date, time, method of delivery and liter flow as ordered .
Apr 2023 6 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** F697 Based on interview and record review, the facility failed to provide pain medications and pain management consistent with p...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** F697 Based on interview and record review, the facility failed to provide pain medications and pain management consistent with professional standards of practice, the comprehensive person-centered care plan and the residents goals and preferences for 1 of 1 resident (CR#1) reviewed for pain management. 1. The facility failed to provide CR #1 with scheduled pain medication to treat the pain on 12/18/2022 through 12/27/2022. 2. Scheduled pain medication Tramadol 50mg every 6 hours was unavailable and nursing staff members failed to order a scheduled replacement medication for 9 out of 9 days. These deficient practices affected CR#1 and could place other residents in a position of suffering from pain and anxiety during wound care leading to a diminished quality of life. Findings included: Record review of CR#1's face sheet revealed a [AGE] year-old female admitted on [DATE]. CR#1's diagnoses were Unspecified Dementia without Behavioral Disturbance (Impaired Memory), Psychotic Disturbance (Abnormal Thinking and Perceptions), Mood Disturbance (Feelings of Distress), Anxiety (Fear or Uneasiness), Type 2 Diabetes (High Blood Pressure), Essential Primary Hypertension (High Blood Pressure), Muscle Weakness, Dysphagia (Difficulty Swallowing), and Cognitive Communication Deficit (Difficulty with Communication). Record Review of CR#1's quarterly MDS dated [DATE] revealed a BIMS score of 1 out of 15, indicating CR#1 was severely cognitively impaired. Further review of MDS revealed resident received scheduled pain medications. CR#1 required total dependence on Bathing, Bed Mobility, Dressing, Eating, Transfers, and Toileting for Bowel and Bladder with 1 person's assistance. Record review of CR#1's Care Plan dated 11/8/22 read in part . scheduled pain medication therapy related to wounds and neuropathy (Pain from nerve damage) interventions . administer analgesic medications as ordered by physician . Record review of wound care physician notes dated 1/19/2023, read . stage four wound to sacral area with left and right buttock involvement with a surface area of 64.35 square centimeters an unstageable wound to the right lateral thigh with a surface area 9.5 square centimeters, an unstageable wound to left hip with a surface area of 4.83 square centimeters . Record review of CR#1's medication orders dated 12/5/2022 read . scheduled Tramadol (Pain Medication) 50 milligrams 1 tablet by mouth every 6 hours for pain . Record review of residents MAR dated 12/1/2022 to 12/31/2022 revealed blanks in the MAR for dates, 12/18/2022, 12/19/2022, 12/20/2022, 12/21/2022, 12/22/2022, 12/23/2022, 12/24/2022, 12/25/2022, 12/26/2022, and 12/27/2022. Record review revealed no corresponding narcotic count sheets for Tramadol for dates 12/19/2022 through 12/27/2022 on file. Record review of the pharmacy requisition dated 12/27/2022 read . Tramadol 50mg delivered. In an interview on 4/6/2023 at 11:15 am, CNA A said she had worked at the facility for six months. She said CR#1 would cry out when the wound care nurse performed wound care. She said the CR#1 was in pain all the time. In an interview on 4/6/2023 at 12:30 pm with Restorative Aid, she said she had worked at the facility for 12 years. She said she was familiar with CR#1 because she would weigh the resident during therapy. She said CR#1 was in pain, and CR#1 would cry out that her leg or hip hurt. The Restorative Aid said CR#1 had a wound on her backside and complained about that as well. She said CR#1 had pain whenever she saw her. In an interview on 4/6/2023 at 2:30 pm with the Wound Care Physician, he said CR#1 had pain when he visited. He said she had pain, anxiety, and paranoia and reacted out of proportion to touch; he said CR#1 would scream. The Wound Care Physician said the pain from the wounds and the wound care caused CR#1 anxiety. He said that before wound care, CR#1 would verbalize pain. He said CR#1 received scheduled Tramadol and had orders for PRN pain medication. He said her pain required addressing. He said her sacral wound was deep, and a serious injury like CR#1's wound would require additional medication. He said CR#1 needed a standing order for pain medication for pain control. He said the primary physician, was the physician who prescribed the pain medications for CR#1. In a telephone interview on 4/19/2023 at 5:58 pm with the former DON, she said she was unaware that CR #1 had not received any of her scheduled pain medications. She said the nurses did not inform her of any issues. She said the nurses should have been able to pull the drug in question from the Nexsys/E-kit system. She said she resigned from the facility after survey and could not recall everything. In an interview on 4/19/2023 at 6:21 pm with LVN E, he said he did not remember why CR#1 ran out of her scheduled pain medication. He said he did not know why he did not administer CR #1's Tramadol from 12/19/22 through 12/27/22. This Surveyor presented CR#1's MAR (Medication Administration Record) dated December 2022, where LVN E had documented 9 and he replied, I really don't know. He said a reason a resident would not have pain medication would be if they were waiting for a script/prescription from the doctor. He said the charge nurses were responsible for calling the physician to get a new prescription. He said refills were ordered when a resident got to around a 7-day supply, and most times, they called the pharmacy within seven days for refills. He said the nursing staff had access to Nexys/Ekit system and this was an option at the time, but he could not say why none of the nursing staff pulled the medication from the kit when CR#1 did not get her scheduled pain medication. He said the only reason he could think of was that they were waiting for the triplicate script for the narcotic from the doctor or the medication required authorization from the insurance and the doctor. He said CR#1 had pain. In an interview on 4/19/2023 at 6:48 pm with the Administrator, she said blanks in the MAR for scheduled medication meant it was not given by staff. She said prn medications meant nothing because prn meant as needed. She said there were codes to document omissions and other areas for them to write in the progress notes. She said the facility did not have in-service documentation for training nursing staff on medications. Record review of facility policy titles, Pain Management, dated 2022, read in part . The facility must ensure that pain management is provided to residents who require such services, consistent with professional standards of practice, the comprehensive care plan, and the residents' goals and preferences .Manage or prevent pain, consistent with the comprehensive assessment and plan of care, current professional standards of practice and the residents' goals and preferences .Facility staff will observe for nonverbal indicators which may indicate the presence of pain. These indicators include but are not limited to: Behaviors such as negative vocalizations such as groaning, crying, whimpering, or screaming .Pain Assessment: Additional symptoms associated with pain .anxiety Record review of facilities policy titled, Medication Administration dated 2022 read in part . Correct any discrepancies and report to nurse manager . Record review of facilities policy titled, Medication Reordering dated 2017 read in part, . it is the policy of this facility to accurately and safely provide or obtain pharmaceutical services including the provision of routine and emergency medications and biologicals in a timely manner to meet the needs of each resident .Acquisition of medications should be completed in a timely manner to ensure medications are administered in a timely manner .each time a nurse is administering medications and observes 6 or less doses left of one kind, that nurse will reorder the medication, time permitting .
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain clinical records in accordance with accepted professional ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain clinical records in accordance with accepted professional standards and practices that are complete and accurately documented for 1 of 2 residents (Resident #27) reviewed for indwelling catheter care. 1. Resident #27's indwelling catheter bag was undated. 2. Resident #27's electronic data chart had not record of indwelling catheter's last change or placement date. This deficient practice placed 2 residents who require indwelling catheter care and 86 residents who require electronic data charting at risk for errors in care and treatment. Findings include: Record Review Face Sheet dated 04/06/23 revealed Resident #27 is a [AGE] year-old male admitted to the facility on [DATE]'s diagnosis was Sepsis, Unspecified Organism, Personal History of Urinary Calculi, Neuromuscular Dysfunction of Bladder, Unspecified, and Benign Prostatic Hyperplasia without Lower Urinary Tract Symptoms. Record Review Resident #27's Care Plan last updated 04/03/23 revealed Resident had a supra-pubic catheter related to neurogenic bladder and benign prostatic hyperplasia, a urinary tract infection related to chronic super-public catheter, had bowel incontinence, an ADL self-care performance deficit relating to limited mobility, limited physical mobility relation to generalized weakness and activity intolerance, and a cognitive communication deficit related to cognitive decline. Record Review of Order Summary Report dated 04/06/23 for Resident #27 revealed: Suprapubic foley catheter 16fr, 10ml change every 30-days and PRN when needed. Order date: 02/10/23 Foley output every shift, may flush foley catheter as needed, Record Review of Matrix Dated 4/4/23 revealed Resident #27: Indwelling Catheter, Intravenous Therapy, and UTI. Interview on 04/05/23 at LVN D stated he is Resident #27's nurse. He looked in PCC and seen that an ADON put in an order for the resident's foley to be changed every 30-days today. He does not know who changed the bag or what day it was changed. Interview on 04/05/23 at 03:55 PM, Interview DON stated Resident #27's catheter was changed last week after two aids brought to her attention that the resident had pulled out his catheter. She stated she will locate in notes and provided the exact date and time. Interview on 04/05/23 at 03:59 PM Interview ADON stated she updated Resident #27's order today to change the foley bag every 30-days, during a routine audit. She stated that the catheter was not changed today. Interview on 04/05/23 at 04:13 PM DON stated that there is no nursing notes for when Resident #27's catheter was changed last. Interview on 04/05/23 at 04:27 PM DON stated that the physician order to change the catheter every 30-days and PRN was received and entered today. She stated she spoke to LVN E who looked in her handwritten notes and found that she performed Resident #27's standard pubic catheter change 3/24/23. She stated that LVN E should have logged the catheter change notes into PCC and dated the actual catheter bag. She stated that LVN D is a new LVN and a new LVN with the facility. She stated that the risk of not charting the resident's catheter change could result in the catheter being in too long and causing increased risk of infection for the resident. She stated LVN D just came out of orientation training and will be in-serviced on documentation. DON apologized for the omission and stated that LVN D will change out the resident's bag only today and date it. Interview on 04/06/23 at 10:11 AM LVN E stated she has worked with the facility since 01/15/23. She stated this is her first LVN position and she has only been a LVN 3-months. She stated she completed orientation and was asked to look at Resident #27's catheter care after the catheter tubing had been pulled out. She stated she performed the catheter changed but did not complete the electronic charting. She stated she is new to documentation and just learned today that she was supposed to do the documentation after performing the care. She stated that the importance of documenting the catheter changes in the resident's electronic data chart and on the physical foley bag ensures that the catheter is not in longer than needs to be, know when the 30-days is up to change it, and other staff know when the foley is due to for change. She stated in addition if the catheter is not changed timely, it puts the resident at risk for infection, and internal infection even greater than lesser. Record Review of Catheterization of a Male Policy: 9. Documentation of the procedure shall include: The type of catheter inserted, including French size and balloon size. B. Amount of fluid used of inflation, C. Ease of insertion or any problems, such as resistance, bleeding, or pain. D. Amount and description of the urine return. E. Resident's response to the procedure. Record Review Catheter Care dated 2021 Both: 24. Document care and report any concerns noted to the nurse on duty.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews the facility failed to document if the resident received the pneumococcal immunization, C...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews the facility failed to document if the resident received the pneumococcal immunization, Covid-19 vaccination, or the Mantoux tuberculin skin test due to medical contraindication or refusal for 1 of 9 residents (#83) whose medical records were reviewed for immunizations: 1. Resident #83's medical record had no immunization records being administered or refused. This deficient practice could affect 86 residents who were admitted since April 2021 and put them at risk for infection. The findings were: Record review of Resident #83's Face Sheet revealed an admission date of 01/23/2023 with diagnoses of Spondylosis, Wedge Compression Fracture of First Thoracic Vertebra, Initial Encounter for Closed Fracture, Atherosclerotic Heart Disease of Native Coronary Artery without Angina Pectoris and Obesity. Record review of Resident #83's most recent Care Plan revealed resident was at risk for infection related to Covid-19, will be offered flu/pneumonia vaccine per protocol. Review of the most recent Minimum Data Set Assessment (MDS) dated [DATE] revealed Resident #83's cognitive skills for daily decision making were intact. Resident #83 did not receive the influenza vaccine in the facility during this year's influenza vaccination period as it was not offered. Resident's Pneumococcal vaccination is not up to date, as it was not offered during this influenza vaccination period. Record review Resident #83's Updated Immunization dated 04/06/23 revealed, Per resident she has tested positive on TB skin test multiple times and declines testing at this time. Record review Resident #83's undated Immunization record revealed, Resident states she had taken all 3 Covid-19 vaccines when she was in jail, but is not sure the dates. Record review of Resident #83's electronic medical record and hard chart reviewed for pneumonia vaccine did not have any documentation indicating if pneumococcal immunization, Covid-19 vaccination, or the Mantoux tuberculin skin test was administered or refused. During interview on 04/06/23 at 02:52 PM, with Corporate Nurse stated that Resident #83 had not had any immunizations. She stated the resident received her TB and Covid-19 vaccination today (04/06/23). She stated residents without immunizations could spread infection to other residents, placing them and other residents at risk of infection. Record Review Infection Prevention and Control Policy dated: Copyright 2022 pages 1 of 4. 8. Covid-19 immunization offer vaccinations to staff and residents. Screened prior to administering vaccination, educated on risks and benefits of vaccination prior to administering, inform resident representatives, documentation to reflect education provided and details regarding whether staff received vaccination. Record review of facility's policy on Pneumococcal Vaccination revision date 11/28/17 revealed 2. Based upon the patient's pneumococcal vaccination history, offer the appropriate vaccination following the recommended schedule. 3. Document the patient either received the pneumococcal immunization on patient's MAR and/or electronic record or did not receive the pneumococcal immunization due to medical complications or refusal.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0727 (Tag F0727)

Could have caused harm · This affected multiple residents

Based on interview and record review the facility failed ensure, except when waived, to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week. -The facility fai...

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Based on interview and record review the facility failed ensure, except when waived, to use the services of a registered nurse for at least 8 consecutive hours a day, 7 days a week. -The facility failed to ensure there was RN (Registered nurse) coverage on 1/8/23, 1/14/23, 1/21/23, 1/22/23, 2/4/23, 2/5/23, 2/26/23, 3/11/23, 3/12/23, 3/18/23, 3/19/23, 3/25/23, and 03/26/23. This failure could place residents at risk of not having their nursing and medical needs met. Findings Included: During an interview with the DON on 04/06/2023 at 10:05 AM, she stated she normally worked Monday- Friday, 8AM-5PM. She stated she works during the week and when available she works on the weekends. She stated the facility recently hired two RNs for the weekends. She stated for about 2 months, she was the only RN working at the facility. She stated during the times she was not physically at the facility; she was available by phone. She stated she signed a shift sign-in sheet on the days she was able to work on the weekends. She stated she did not really think there was a risk of her not being physically at the facility because she resided about 5 minutes from the facility, and she was always available to come in whenever needed. During an interview with the ED on 04/06/2023 at 10:45AM, she stated she has been employed at the facility for a few months. The ED stated there were 3 RNs (DON and 2 additional RNs) that were employed at the facility. She stated the DON works during the week and the two RNs rotate on the weekends. She stated one of the RNs will work their first shift starting on the upcoming weekend. The ED stated prior to hiring the additional RNs, the DON was the only RN employed at the facility. She stated the DON worked 7 days a week until additional RNs were hired. The ED stated the facility did not have a RN waiver. During an interview with HR on 04/06/2023 at 11:10AM, she stated the DON was the only RN working at the facility for about two months. She stated the DON work during the week and on some weekends. She stated the DON signed a shift sign on sheet on the days that she worked at the facility. She stated the facility had another RN working previously but that person quit. She stated they had been in the process of hiring additional RNs. She stated the risk of not having a RN 7 days a week was possible accidents. Record review of the facility sign-in reports revealed RN's coverage was not provided on the following dates: 1/8/23, 1/14/23, 1/21/23, 1/22/23, 2/4/23, 2/5/23, 2/26/23, 3/11/23, 3/12/23, 3/18/23, 3/19/23, 3/25/23, and 03/26/23. Record review of the facility's undated Nursing Services and Sufficient Staff policy stated, Except when waived, the facility must use services of a registered nurse for at least 8 consecutive hours a day, 7 days a week.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in one of one kit...

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Based on observation, interview and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in one of one kitchen reviewed for food service safety, in that: The failure could place residents at risk of foodborne illness. -Staff personal items were stored with resident's food. -Items were not dated Findings include: Observation of the kitchen on 04/05/2022 at 8:15 AM, revealed 20 oz Coca Cola bottle of soda half empty in the refrigerator, no name or date, 1 can of Monster Energy Drink and 2 can sodas of Dr. Pepper in the refrigerator. During an interview on 04/05/2023 at 10:51AM with the Dietary Manager, he stated he had been employed at the facility for about 2 weeks. He stated the staff was to place their personal items in their lockers and stated they should not have their items placed with residents' items. He stated he will let the staff put their lunch in the refrigerator with the residents food, but if it was there longer than 30 minutes, he would throw the items away. He stated all items should be labeled and dated. He stated he was responsible for ensuring that staff items and resident items were kept separate. He stated the risk of keeping the items together could cause sickness or infection if the residents were served the wrong items. Record review of the facility's Cleaning & Sanitation of Refrigerators and Freezers on Units dated October 1, 2018, stated, Only residents food will be stored in the pantry refrigerators. All food will be labeled, dated, and covered.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain an infection and prevention control program t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain an infection and prevention control program that included, at a minimum, a system for preventing and controlling infections for 1 of 1 resident observed for blood glucose monitor for (Resident #42) and 1 of 1 resident observed for feeding assistance (Resident #28). 1. LVN D failed to properly change gloves and wash or sanitize hands after providing blood glucose monitor to Resident #42. 2. CNA B failed to properly wash or sanitize her hands after scratching her head while providing feeding assistance to Resident #28. This deficient practice placed 1 of 1 resident who received frequent blood glucose monitoring and 1 of 1 resident require feeding assistance at risk for cross contamination and/or spread of infection. Findings include: Review of the Facesheet dated 04/06/23 revealed Resident #42 was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses including Diabetes Mellitus with Diabetic Neuropathy, Bipolar Disorder, Combined Systolic (Congestive) and Diastolic (Congestive) heart Failure, Chronic Obstructive Pulmonary Disorder, Hypothyroidism, and Alzheimer's Disease. Record Review of the most recent MDS dated [DATE] revealed Resident #42's cognitive skills for daily decision making were intact. Resident #42 primary medical condition was Medically Complex Condition: Diabetes Mellitus. Record review of the Care Plan dated 12/14/22 revealed Resident #42 had a history of chronic pain related to diabetic neuropathy. Record review of the Physician Order dated 06/22/22 revealed Resident #42 had blood sugar checks twice daily for lab monitoring. During an observation on 04/5/23 at 09:00 AM, LVN D who performed an accucheck (test to obtain blood sugar level for diabetic residents) on Resident #42. LVN D performed hand hygiene before donning gloves and entered the room to perform procedure, he wiped residents' finger with alcohol, pricked the finger, performed the accucheck and wiped the blood off the finger after the procedure. He then walked out of the room with the gloves still on and started touching many areas of the medication cart including drawers and top of cart prior to taking gloves off. During an interview on 04/05/23 at 10:00 AM, LVN D stated when doing an accucheck complete wash hands, get accucheck ready, clean it, go in room, put on my gloves, would have dry gauze alcohol pad, wipe finger, prick finger wipe first blood, do check, after done with reading, wipe finger with gauze, then remove gloves when complete and do hand hygiene before leaving room. During an interview on 04/05/23 at 02:17 PM , LVN D stated he has worked PRN with the facility for a month and as a LVN for 8 years. He stated that after performing Resident #42's glucose blood check he walked out of the resident's room before doffing and performing hand sanitation because the shot disposal box is attached it his cart located outside the resident's room. He stated looking back, he realized that once he disposed of the shot, he did not donn and doff nor perform hand sanitation and began entering the resident's electronic data on his computer. He stated he spoke with the DON after performing resident's blood check and learned that he is not to come out of the resident's room gloved, that donning, and doffing is to be performed before exiting the resident's room. He stated the risks of coming out of the room with gloves increased the chance of contamination and the spread of infection. He stated he had been in serviced on hand washing while working at the facility in the past, (date unknown). During an interview on 04/05/23 at 02:17 PM, DON stated she had been the infection control preventionist for 3 years. She stated that the facilities corporate office had the in- service logs. She stated that corporate also had provided infection control training online when they took over in October 2022. She stated the Reliance training also provides infection control, and PPE training. She stated that she last performed an in-service with nursing staff and different departments outside of nursing on handwashing protocols, PPE use and provided a handwashing demonstration on random dates and times in December of 2022. Record review Infection Prevention and Control Program dated 2022 revealed Record review of the Face Sheet dated 04/13/23 revealed Resident #28 was a [AGE] year-old female admitted to the facility on [DATE] with diagnosis COVID-19, Dementia, Unspecified Protein-Calorie Malnutrition, and Nontraumatic Intracerebral Hemorrhage. During an observation on 04/06/23 at 12:42 PM, CNA B assisted Resident #28 with feeding. While feeding, CNA was observed scratching her head multiple times and rubbing her eye. CNA B continued to assist the resident with feeding and did not perform hand hygiene. During an interview on 04/06/23 at 01:16 PM, CNA B She stated she has been employed at the facility for almost a year. She stated she was on the job CNA training at this facility and got her CNA certificate September 2022. She stated when assisting residents with feeding, she used hand hygiene prior to assisting the resident and in between assisting multiple residents. The CNA B acknowledged that she should have completed hand hygiene after scratching her head and rubbing her eye, she stated she was nervous, and she was not thinking about it. She stated the risk of not completing hand hygiene increases the risk of spreading infections. During an interview on 04/06/23 at 01:57 PM, DON stated staff are in-serviced on PPE/Hand Hygiene monthly. She stated there is no specific hand hygiene use policy for feeding residents. She stated the hand hygiene and infection control policies and procedures apply to all patient care areas including feeding. She stated if staff touch any part of their face or hair while feeding residents, staff should immediately perform hand hygiene before returning to feeding the resident. She stated failure to perform hand hygiene increases the risk of germ cross contamination and the spread of infection. She stated this risk places residents at risk of infection. Record review of the facilities undated Hand Hygiene Table, Hand hygiene is indicated and will be performed under the conditions listed in, but not limited to, the attached hand hygiene table. Record review of the facilities undated Hand Hygiene Table, Between resident contacts and before performing resident care procedures, either soap and water or alcohol-based hand rub (ABHR is preferred) should be applied. After handling items potentially contaminated with blood, body fluids, secretions, or excretions. 6. The use of gloves does not replace hand hygiene. If your task requires gloves, perform hand hygiene prior to donning gloves and immediately after removing glove.
Feb 2023 5 deficiencies 3 IJ (3 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Pressure Ulcer Prevention (Tag F0686)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents who entered the facility without pres...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure residents who entered the facility without pressure ulcers did not develop pressure ulcers and a resident having pressure ulcers received care and treatment consistent with professional standards of practice to promote healing and prevent further development of skin breakdown or pressure ulcers for 2 of 8 residents (Residents #1 and #3) reviewed for pressure ulcers. - The facility failed to conduct comprehensive skin assessments for Resident #1 resulting in the development and delayed treatment of a sacral wound unknown to staff until 12/17/2022. The wound measured 8.6 cm x 3.3 cm, circumference 28.38 cm, required debridement and hospitalization due to sepsis. -The facility failed to prevent the development of Resident #1's right heel and left trochanter pressure wounds. -The facility failed to follow physician orders to apply dry dressings on Resident #3's left buttock, sacrum and perineum pressure wounds every shift. An Immediate Jeopardy (IJ) was identified on 02/08/23 at 2:45 p.m. While the IJ was lowered on 02/10/23, the facility remained out of compliance at a severity level of actual harm that is not an Immediate Jeopardy and a scope of pattern as the facility continued to monitor the implementation and effectiveness of their plan of removal. These failures placed residents who are totally dependent on Staff for skin care and wound care at risk of developing new pressure wounds, worsening of existing wounds, decline in quality of care, infection and experiencing pain. Findings include: Resident #1 Record review of Resident #1's face sheet dated 1/18/23 revealed a [AGE] year-old female who admitted to the NF on 08/30/2022 with the diagnosis of dementia, Type 2 Diabetes Mellitus (blood sugar), hypertension (high blood pressure), muscle weakness, dysphagia 1/12/23, cognition communication deficit, acute hepatitis E, pressure ulcer right heel (12/16/22), pseudomonas 12/16/22, Proteus (mirabilis), 12/16/22 Escherichia and Klebsiella Pneumonia, hypokalemia, localized swelling mass and lump. Record review of Local Hospital admission Records for Resident #1 printed on 2/1/23 revealed the chief complaint was fall on 1/22/23 who presented to the emergency department via EMS after she was found on the ground after unwitnessed fall. Patient is bedbound she is a poor historian, so most information was gathered from EMS and the nursing home paperwork. Further record review of local Hospital Lab Records for Resident #1 printed on 2/1/23 revealed Resident #1 was positive for severe sepsis upon admission to the Emergency Room. Laboratory tests results revealed high lactic Acid at 4.2 with the normal range being 0.4-1.9 on 1/23/23 and [NAME] Blood Count was high at 19.4 and the normal range was between 4.5-11.0x10). The diagnosis was septic vs hemorrhagic shock, large sacral ulcer with osteomyelitis, Left hip pressure ulcer that could be source of infection .She has a bald spot on the back of her head and the sacral ulcer. Interview and record review on 2/2/23 at 12:30 p.m., with MDS Coordinator of Resident #1's Comprehensive Care plan dated 1/16/23 revealed there was no care plan for the sacral wound. Interview with MDS Coordinator revealed she did not know why Resident #1 was not care planned for the sacral wound, and she could not answer why. Further record review on 2/2/23 of Resident #1's Comprehensive Care plan dated 1/16/23 revealed a potential/actual infection related to: Wound abscess that was present on admission with interventions to observe for signs of increased infection, such as redness, warmth, drainage, increased pain, fever. Resident #1 is t increased risk for complication (bleeding, bruising, lab abnormalities) r/t use of Anticoagulant therapy secondary to given cardiac health with interventions to have labs as ordered, report abnormal labs to the MD, monitor/document/report to MD PRN signs and symptoms of anticoagulant complications: blood tinged or frank blood in urine, ;lethargy, bruising, blurred vision, loss of appetite, sudden mental status .Take precautions to avoid falls .I have bowel and bladder incontinence r/t Cognitive loss with risk of additional skin breakdown r/t incontinence with interventions to check resident every two hours and assist with toileting as needed dated 1/16/23. Resident #1 had ADL self-care performance deficit r/t dementia with interventions to bath/shower check nail length and trim and clean, bed mobility, dressing with one staff assisting. Eating provide milkshakes or liquid food supplements when the resident refuses or has difficulty with solid food or provide nutritious foods that can be taken from a cup or a mug where appropriate and she requires one staff to assist with eating, toilet use, and transferring. Resident #1 was at risk for falls r/t dementia and she had an actual fall on 11/24/22 with swelling on left side of forehead, bruising to left cheek and left knee dated 11/24/22 with interventions to anticipate and meet residents needs, be sure the call light is within reach and encourage the resident to use it for assistance as needed and ensure she is wearing appropriate footwear. She has the potential for nutritional problems r/t diet restrictions, on puree diet and has diabetes and wounds. Resident #1 had vitamin supplements, to prevent deficiencies, extra protein and shakes to assist with wound healing, poor by mouth intake an antidepressant hoping to increase my appetite. The interventions are to maintain the diet ordered, monitor/document/report to MD PRN signs and symptoms of malnutrition: emaciation, muscle wasting, significant weight loss: 3 lbs. in 1 week, >5% in 1 month, >7.5% in 3 months, >10% in 6 months dated 1/16/23, provide and serve supplements as ordered. Resident #1 has a pressure ulcer of the right heel, and left trochanter, treat wounds daily and be seen by wound care MD weekly with interventions to evaluate wound for size, depth, margins, document progress in wound healing on an ongoing basis. Record review of Resident #1's Quarterly MDS dated [DATE] revealed Cognitive Patterns BIMS Summary Score of 3 indicated severe mental impairment, no behaviors were noted, rejection of care was 0, functional status for bed mobility, transfer, toilet use and personal hygiene were extensive assistance with two staff assisting, dressing was extensive with one person assisting, walk in room and corridor, locomotion on unit and off unit were limited assistance with one person physically assisting, and eating was supervision with one staff assisting. Resident #1 required total dependence for bathing with one staff assisting and she ambulated with a walker, urinary continence was occasional and bowel continence was frequently incontinent. Resident #1 was identified for malnutrition and was revealed to have no pain, swallowing/nutritional status she had no problems identified, and loss of 5% or more in the last month or loss of 10% or more in last 6 mths was 0 indicating Resident #1 had not lost weight. Risk of Pressure ulcers/injuries were indicated but revealed 0/no for does resident have one or more unhealed pressure ulcers/injuries. -Record Review of Resident #1's progress note dated 8/30/22 revealed Right lateral thigh wound type is a nodule acquired on 8/30/22 before entering the facility. -Record Review of Resident #1's Wound Assessment Details dated and acquired on 12/15/22 revealed Wound #2, Wound Care Physician's initial exam treating deep tissue right heel 3.2 cm x 1.7 cm. Observation revealed the right heel Deep Tissue Injury was not identified on previous weekly skin assessments. Wound was not found to be unavoidable. -Record review of Resident #1's progress notes of Skin Only Evaluation dated 12/14/22 at 11:37 a.m. revealed Right heel deep tissue injury was documented measuring Length (cm): 3 Width (cm): 3 Depth (cm): 0 Wound exudate. Pressure ulcer staging: Deep tissue pressure ulcer / injury - persistent -Record Review of Resident #1's Wound Assessment Details dated and acquired on 12/22/22 revealed Wound #3, Wound Care Physician's initial exam treating sacral with right and left buttock pressure ulcer involvement 8.6 cm x 3.3 cm. There was no documentation about a sacral wound prior to 12/17/22. Wound was not found to be unavoidable. -Record Review of Resident #1's Wound Assessment Details dated and acquired on 1/19/23 revealed Wound #4, Wound Care Physician's initial exam treating left hip pressure ulcer measuring 2.3 cm x 2.1cm. Stage is unstageable pressure injury obscured full thickness skin and tissue loss, exudate amount is moderate and exudate type is serous. Wound was not found to be unavoidable. -Record Review of Resident #1's Wound Assessment Details dated 12/22/22 revealed there was no documentation of a left thigh wound or wound care. -Record review of Resident #1's SBAR Summary dated 9/26/22 at 11:19 a.m. written by LPN revealed Resident has pain and possible infection to left thigh wound, resident only has PRN Tylenol which is not effective Resident up most of night with increased and anxiety, resident wanting to go home, Resident has pain in left thigh wound and signs of possible infection to area. Record review of Resident #1's Weekly skin assessments ranging from the time of admission on [DATE] through 12/17/22 revealed no documentation related to a sacral wound. Record review on 01/24/2023 of Resident #1's weights revealed the following: 08/31/22: 162lbs 09/02/22: 163.5lbs 09/14/22: 161.5lbs 09/21/22: 157.5lbs 10/08/22: 153.5lbs 11/10/22: 150.3lbs 12/05/22: 147.5lbs 01/12/23: 135lbs Record Review of Antibiotics for Resident #1: 12/12/22 Order for Cipro 500 mg 1 tablet by mouth until 12/19/22. 12/14/22 Order for Amoxicillin 875 mg-125mg 1 tablet by mouth every 12 hours until 12/28/22 for e-coli infection of the right hip 12/20/22 Order for Rocephin 1 gram intramuscular for infection for 7 days (2.1 ml of lidocaine). 1/12/23 Order for Augmentin 875-125 1 tablet PO for wound infection for 14 days to end on 12/28/22 for the right hip. Record reviews of Physician Orders revealed: 1/2/23 Pill Supplements, shakes, and appetite stimulant Remeron were ordered. 1/12/23 Resident #1 was started on Vitamin C 500 mg 1 tablet by mouth for wound healing twice a day. 1/12/23 Multi Vitamin 1 tablet twice a day 1/12/23 Zinc Oxide once a day Record review of Resident #1's progress notes dated 9/26/22 at 11:19 a.m. revealed an SBAR Summary RN Assessment/LPN Appearance of resident - What I think is going on with the resident is: Resident has pain and possible infection to left thigh wound, resident only has PRN Tylenol which is not effective. Additional Nursing Notes as applicable: Resident up most of night with increased and anxiety, resident wanting to go home, Resident has pain in left thigh wound and signs of possible infection to area, updated NP on patient status, NP assessed patient, new order received for antibiotic treatment and routine pain control. Record review of Resident #1's progress notes dated 12/17/22 at 7:08 p.m., revealed LPN A documented in the Nursing progress note skin shearing bilateral buttock, slip skin visible. Orders for clean with normal saline pat dry calcium alginate and cover with a dry dressing. Record review of a wound care Dr. progress notes dated 12/22/22 revealed sacral wound with left and right buttock involved 8.6 x 3.3, circumference 28.38. On 12/29/22 Wound Care Doctor debrided wound. Wound care Doctor documented Resident #1 was -given a multi vitamin with minerals, Vitamin C, Zinc. Record review of Wound Care Doctor notes dated 1/19/23 revealed left Hip pressure ulcer was identified with drainage yellow slough 75% unstageable pressure injury, 2.3 L x W 2.1 circumference is 4.83. In an observation and interview on 1/18/23 at 10:37 a.m., with Resident #1 and CNA A Resident #1 was observed lying in bed and observation revealed her hair all over her head, it appeared to be dry and there was a bald spot on the back of her head. Resident #1 said the staff comb her hair once a day and that the staff give her showers. Resident #1 stated the staff brushed her teeth this morning. CNA A stated the staff brushed Resident #1's hair and give Resident #1 showers. CNA A stated Resident #1 had a pressure sore that is bad on the buttocks and the side. CNA A stated Resident #1's sacral pressure sore looked like she had a burn, and the skin was coming off and when CNA A stopped working on the hall for a few weeks (unknown exact time) and came back the sore was big. CNA A stated she was helping the Wound Care Nurse when she did the dressing for Resident #1's pressure sore and the Wound Care Nurse said the staff were not getting Resident #1 up and the Wound Care Physician cleaned Resident #1's wounds. CNA A stated Resident #1 was not eating well, but she tried to give Resident #1 health shakes and protein. CNA A explained Resident #1 had just received her pain meds and that is why she is sleeping. Observation revealed a fall mat by Resident #1's bed. CNA A stated Resident #1's hair is hard, but the CNA's comb it with a brush. Further observation revealed Resident #1 had lots of food in her teeth and it appeared that Resident #1 had broken teeth and the appearance that they were filed down. CNA A stated it looked like Resident #1's teeth were broken. CNA A stated she did not get her up today, but everyone can brush teeth. In an interview on 1/18/23 at 10:50 a.m., with CNA B she stated she fed Resident #1 this morning. CNA B stated that she did not brush Resident #1's teeth, but she used a disposable oral dental sponge to wipe Resident #1's teeth this morning. CNA B stated she did not know if Resident #1 has seen a dentist. In an interview on 1/18/23 at 11:20 a.m., the Wound Care Nurse stated Resident #1 was not eating and barely drinking a little bit. The Wound Care Nurse stated Resident #1 has declined and had the right hip abscess that started bothering her that is healing now. She stated from Resident #1 not eating and decreased moving she got a sacral wound, and the Wound Care Physician came to debride it and took the unstageable part off. The Wound Care Physician comes to the facility every Thursday and he debrided Resident #1's sacral pressure sore twice taking the tissue off. Resident #1 also has a pressure sore on the right and left hip. Resident #1 is on a puree diet and the staff feed her now and she is eating close to 75% of her food, but today she ate 50% of her food. The Wound Care Nurse stated Resident #1 does not get up because the Wound Care Physician did not want Resident #1 up and she does not lay on her back at all. In an interview on 1/18/23 at 11:45 a.m. with the DON she stated Resident #1 admitted to the facility with a right thigh wound and it would not go away no matter what they did. The DON stated Resident #1 had a small area on the left hip and sacral area which was debrided on 12/29/22 and Resident #1 was put on antibiotics. Resident #1's family member wanted an MRI of the wounds, but all the consults never got done because Resident #1's POA was never here and now a family member says she is here now. The DON stated she called the Nurse Practitioner and the Wound Care Physician, and the Wound Care Physician ordered lab work on the sacral and a hip x-ray. The DON stated Resident #1 did have poor dentition. She stated it was difficult to turn Resident #1, but she does have pain management on board. The DON stated Resident #1's family member kept insisting she go to the hospital. The DON stated the facility increased Resident #1's pain management over the weekend and the on-call Physician was contacted and he said no hospital and have the wound care Physician to come to see Resident #1. The DON said the sacral wound had just been debrided and the Wound Care Physician comes every Thursday and were patching the sacral wound with calcium alginate. In an interview on 1/18/23 at 12:31 p.m. with FM #1 stated the biggest concern the family had for Resident #1 is getting her the proper care she needs. FM #1 stated Resident #1 needs to be transferred to the hospital, but the DON stated the only person could request Resident #1 to go to the hospital was the POA. She stated the POA has been missing and Resident #1 has dementia. FM #1 stated Resident #1 said she was in pain. FM #1 stated she watched the Wound Care Nurse, and she was doing wound care to the outside of the wound, but the inside of the wound is being done once a week. FM #1 stated if the facility did not want to take Resident #1 to the hospital, can they take her to her own doctor. FM #1 Resident #1 had a boil in her leg area before, but now there is a lot of decline, and the pressure sores are all over her body and Resident #1 had only been here at the facility for 4 months. In an interview on 1/24/23 at 10:09 a.m. with the Wound Care Nurse she stated she had been the wound care nurse for a year and the facility had 8 in house pressure wounds and 15 total pressure wounds. The Wound Care Nurse stated Resident #1 admitted to the facility with a nodule to the right hip and after that it was painful for her, and she fell quite a bit and she stopped eating. The Wound Care Nurse stated Resident #1 had poor food intake, so they got her a speech pathologist assessment and changed her diet she believed from mechanical soft to puree and Resident #1 started eating more. The Wound Care Nurse stated she developed a sacral wound on December 22, 2022, and it was unstageable. The Wound Care Nurse stated she was doing wound care on the sacral pressure sore and putting calcium alginate until the Wound Care Physician came in. The Wound Care Nurse stated the Wound Care Physician used calcium alginate and a dry dressing to treat the sacral pressure sore and it was measured at 8.6 x 3.3 cm initially. The wound care nurse said she saw the wound for Resident #1 and then she was out sick for 8 days, she said she did not know what the facility staff had done while she was gone. The Wound Care Nurse stated the facility nurses are supposed to do the wound care while she was gone, but when she came back Resident #1's pressure sore looked the same. She stated the wound care doctor debrided the sacral wound on 12/29/22. In an Interview on 1/24/23 at 10:44 a.m. with the Speech Pathologist said he assessed Resident #1 on January 2nd, 2023, due to resident poor dietary intake. The Speech Pathologist stated during his assessment of Resident #1, he observed that Resident #1 was not chewing her food but instead, was pocketing food. He stated Resident #1 was able to swallow without difficulty and therefore changed Resident #1's diet from a regular diet to a puree diet and after changing Resident #1's diet to a puree diet intake went from 10% to 100 %. In a telephone interview on 1/24/23 at 11:07 a.m. with the Dietician regarding Resident #1 she stated she started working at the Nursing Facility in November 2022 and was aware of Resident #1's weights and had made some recommendations on December 19, 2022. The Dietician stated she made recommendations for house supplements twice a day and liquid protein. The Dietician stated she did discuss with the nurses about Resident #1's decrease in appetite and the medication Remeron takes about 60 days to get in the system to be effective. The Dietician stated the NF was going through some Administrative changes involving the DON. The Dietician stated it just appeared that Resident #1 had a poor dietary intake appetite and said a gastrostomy feeding was never mentioned to Resident #1's family. In an observation and interview on 2/1/23 at 9:00 a.m., with Resident #1 at local hospital she was observed sleeping and was difficult to awake. Resident #1 was on antibiotic IV(vancomycin) and she had a wound vac. In an observation and interview on 2/1/23 at 9:07 a.m. with LVN at local hospital she stated Resident #1 had a wound vac, and the Wound Care Nurse and Infection Control Physician change the wounds on Monday, Wednesday, and Friday. She stated the hospital was about to change the wounds at this time, so she was giving Resident #1 Morphine 4 mg. The LVN at local hospital stated Resident #1's wounds were because Resident #1 was not being turned. She stated the wound was huge. In an interview on 2/1/23 at 9:15 a.m. with local Hospital Dietician and LVN at local hospital and he stated Resident #1 was not eating and had just been sipping on ensure. The Dietician stated if Resident #1 did not increase in her eating, they will have to do a feeding tube. The LVN said she would attempt to get Resident #1 to eat more. The LVN said Resident #1 had wounds on her heals and that is why she said they were not moving Resident #1 from the sacrum all the way to the hip. The LVN stated the wounds did not happen overnight. In an interview on 2/1/23 at 9:30 a.m., with Local Hospital Wound Care Nurse she stated Resident #1's wounds can start within hours, but Resident #1's wounds were probably there for 6 months because her eating is not great and with mental health. The Wound Care Nurse at the local hospital stated the sacrum wound was not her only wound and Resident #1 had tunneling and that is based on laying on it and how she lays on it causing undermining and tunneling. The Wound Care Nurse said the hip wound on the left side was filled with chronic fat and the first thing to go is your skin. The Wound Care Nurse stated she saw Resident #1 in the ICU 2 weeks ago when Resident #1 first arrived. She stated when she saw the sacral wound, they immediately got the Doctor to get Resident #1 on the wound vac. The Wound Care Nurse stated the pressure sore is due to bed services, her not being turned and repositioned, skin break down, not eating, and psychosis. She stated Resident #1 is alert and oriented. Observation revealed the local hospital Wound Care Nurse measured the wound and it was 14.5x2cm. The Wound Care Nurse stated the wound is better since she saw Resident #1 in the ICU and that the tissue was healing. Observation revealed Resident #1 crying out for pain, but she had already received pain med's. Resident #1 was observed crying out stating momma, you just don't know. The Wound Care Nurse stated Resident #1 had already had 10 days on antibiotics and Resident #1 came into the ER septic (body's extreme response to infection) with high lactic acid. In an interview on 2/1/23 at 9:50 a.m. with Local Hospital Infectious Disease Physician he stated Resident #1 had another wound on her left hip that is chronic, and it smelled terrible. He stated the wound was cleaned in ICU and the sacral wound is terrible with a lot of undermining. The Local Hospital Infectious Disease Physician stated the facility did not wound vac the sacrum. Observation revealed the infectious disease physician looked at the wound on the left hip and he stated, and this Surveyor observed a huge hole on the inside of the wound the size of the index finger and thumb opened. The local hospital infectious Disease Physician stated he could not measure the left hip wound because it is inside. Observation revealed the Wound Care Nurse packing the hole and pulling it out to clean the wound. The Infectious Disease Physician stated Resident #1 has a PICC line and had been receiving antibiotics and he stated to keep giving Resident #1 Bactrim for the sacrum. Observation revealed the wound was cleaned with Hydrogen Chloride, and he stated Resident #1 received 4 mg of morphine prior to her receiving wound care. The Infectious Disease Physician stated the hole of the wound on the hip is small, but its bigger underneath (tunneling) and he stated it was from friction and pulling and shearing force. The infectious disease physician stated that it was from Resident #1 turning, but the facility should have caught the wounds before they got to this point. In an interview on 2/1/23 at 10:30 a.m. with Local Hospital Case Manager he stated Resident #1 admitted to the hospital for head pain injury as the chief complaint and swelling from the Nursing facility. The Hospital Case Manager stated EMS transported Resident #1 due to an unwitnessed fall and she was found by staff. Resident #1 was stated to have wounds of Stage IV tunneling on sacrum, unstageable ulcer on right and left hip, blood pressure was low, lactic acid was high and Resident #1 had sepsis. In an interview and record review of Resident #1's clinical records on 2/1/23 at 12:33 p.m. with the DON she stated Resident #1 had dementia, was able to get up and transfer, and was getting up and walking down the hall unaided but was unstable. The DON stated Resident #1 had the right thigh wound that she admitted with. In an interview on 02/01/2023 at 1:08 p.m., with the Wound Care Nurse she stated she would have to look at Resident #1's records to see if she was on any supplements for weight loss. The Wound Care Nurse said on 12/22/22 after reviewing resident records said the Wound Care Physician began treating Resident #1's wound to the sacral area. The Wound Care Nurse said the WC Doctor began treating Resident #1's deep tissue injury to the right heel on 12/15/22. The Wound Care Nurse said the Wound Care Physician last saw Resident #1 on 01/19/22 because of resident sacral wound. The Wound Care Nurse said she had been the Wound Care Nurse since October of 2021 and at one time had attended some morning meetings for maybe 2 months in 2022. The Wound Care Nurse said she stopped attending the morning meetings because the DON told her she did not need to attend. The Wound Care Nurse said she did skin assessments Monday-Friday and the unit nurses do skin assessments on the weekends as well as dressing changes. In an interview on 02/01/2023 at 2:08 p.m. with CNA C she stated Resident #1 verbalized often that she was in a lot of pain saying oh baby I am hurting. CNA C stated Resident #1 never refused care from her. CNA C stated Resident #1 had a huge wound on her back side and was unable to turn self and depended on the staff to turn her. CNA C stated Resident #1 had a wound to her right thigh and a wound on one of her heels and that Resident #1 ate sometimes but not consistently, mostly not eating. CNA C stated she did report to the nurse Resident #1's lack of appetite. CNA C stated she could not remember the nurses name because she worked with different nurses. CNA C stated sometimes the dates on Resident #1's sacral wound was outdated especially on the weekends. CNA C stated Resident #1's wound had a foul odor. CNA C stated she worked the 6am-2pm and sometimes worked doubles. In an interview on 2/2/23 at 11:35 a.m. with CNA A she stated at first Resident #1's skin on her sacrum was kind of dark after Thanksgiving, 11/24/22, but when CNA A moved to work on a different hall Resident #1's sacrum looked like you have a burn and the skin come off. CNA A stated Resident #1 did not have a hole or anything. CNA A stated she thinks they started getting Resident #1 up and being in the wheelchair with the pressure from the seat Resident #1's pressure sore got worse and that is when they started wound care. In an interview on 2/2/23 at 11:40 a.m. with Anonymous Staff 2 she stated she had seen on the weekend if the wound care nurse is not here the nurses have to do the wound care. Anonymous Staff 2 stated the nurses were not doing wound care. The Anonymous Staff 2 stated she saw LVN C doing the wounds, and she just took the patch off and put on another one without cleaning the wound and putting on any medicine. Anonymous Staff 2 stated LVN C quit, but before she did, she saw LVN C not doing everybody's pressure sore leaving the building and hiding. Anonymous Staff 2 stated that it happened under DON B. In an interview on 2/2/23 at 11:45 a.m. with Anonymous Staff 3 she stated she told the Wound Care Nurse about Resident #1's skin was dark around December 1-5, 2022. Resident #1 would lay on her side because of the abscess on her right side. Anonymous Staff 3 stated Resident #1's skin was dark on her sacrum, but you could not see a wound, it was just a little spot a different color on her back. The Anonymous Staff 3 stated Resident #1 was always in pain and only ate a little bit. Anonymous Staff 3 stated Resident #1's eating depended on her pain or if Resident #1 liked the food and she started receiving health shakes so Resident #1 could heal. In an interview on 02/02/2023 at 11:50 a.m. with the ADON she stated the Wound Care Nurse did skin assessments and when the Wound Care Nurse was not at the facility, the nurses on the units had to do the skin assessments as well as on the weekends. The ADON stated later on, Resident #1 developed a wound to her sacral area and left hip and was eating okay but later Resident #1's dietary intake decreased, and the staff had to feed her. The ADON stated Resident #1 began to pocket her food and that was when Speech Pathologist got involved. The ADON said before Resident #1's sacral wound was debrided, the sacral wound looked like a stage 2 wound, and they completed a wound culture of the sacral wound. The ADON stated she did not know when Resident #1 developed the wound to her sacral area. The ADON stated a gastrostomy feeding was never discussed. She stated Resident #1 was in a lot of pain due to her right hip. The ADON stated Resident #1 never resisted care but was confused always trying to climb out of bed. In an interview on 2/2/23 at 12:30 p.m. with MDS Skilled Coordinator 1 she stated she could not explain what happened with the skin sheets and she stated they tried to pull them together. MDS Skilled Coordinator stated weight loss was not care planned, but it should have been. In an interview on 2/7/23 at 2:13 p.m. with Charge Nurse A she stated on the weekends when the wound care nurse is not here the Nurses do the wounds. Charge Nurse A stated if the dressing is intact, they need to leave the wound alone and sometimes the wound nurse comes on the weekend, and they tell her. Charge Nurse A stated if the dressing is intact and no drainage for the skin integrity you don't want to take it off, but if the Wound Care Nurse comes in later and a wound is draining (fluid or pus) then the Nurses will change the dressing on the wound. In an interview on 2/9/23 at 10:22 a.m. with the DON she stated Resident #1 got her wound debrided on 12/22/23. The DON stated Resident #1 did not have pain until you touched her and that is why they did the wedges for her. The DON stated the skin the documentation was there for December, and the nurses did contact the doctor and put something in place. The DON stated she did not see Resident #1's sacrum wound. The DON stated the systems go together when you are having a weight loss and nutrition deficiency and protein or calorie deficiency it goes hand in hand for additional skin breakdown. The DON stated you have to have those for the tissue and collagen to hold up. The DON stated she saw the failure when Resident #1 started to lose weight and started to trigger. The DON stated Resident #1's physician should have been notified, RP and dietary should have been notified to help. The DON stated the facility should have reached out to RP to ask if there is certain food Resident #1 likes and then she can have dietary to assist with getting food Resident #1 liked. In an Anonymous Staff 1 Staff 1 interview on 2/9/23 at 10:27 p.m. it was stated the staff are supposed to report any open wounds to your charge nurse and Resident #1's pressure ulcers could have been avoided. The staff stated the staff do not do what they should. The Anonymous Staff 1 stated if the Wound care nurse is not at the facility the nurses do not give appropriate wound care treatment. The Anonymous Staff 1 stated the nurses were observed taking the bandage off and putting a new bandage on the pressure ulcers without cleaning. The Anonymous Staff 1 stated Resident #1's wounds did not need to get like that, and the facility was aware Resident #1 needed a wound vac. You can't just change bandages on her and not put the wound treatm[TRUNCATED]
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review the facility failed to ensure each resident receives adequate supervision and assistance d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review the facility failed to ensure each resident receives adequate supervision and assistance devices to prevent accidents for two (Resident #1 and Resident #2) of eight residents reviewed for accidents, hazards, and supervision. -The facility failed to provide adequate supervision and psychiatric intervention for Resident #2 to prevent further injuries from falls and self-injury behaviors that resulted in multiple injuries including bruises, lacerations, and hospitalizations. -The facility failed to implement Physician recommendations on 2/7/23 of 1:1 and hourly checks, and train staff on protective helmet to prevent injuries to Resident #2. -The facility failed to adequately educate staff on caring for residents with aggression and self-harming behaviors. -The facility failed to care plan and put additional services in place for Resident #1 when she had a fall on 10/01/22, and a 2nd fall on 11/24/22. Resident #1 was no longer ambulate and causing her pain. An Immediate Jeopardy (IJ) was identified on 02/12/23 at 2:46 p.m. While the IJ was lowered on 02/13/23, the facility remained out of compliance at a severity level of actual harm that is not an Immediate Jeopardy and a scope of pattern as the facility continued to monitor the implementation and effectiveness of their plan of removal. These failures placed residents who are totally dependent on Staff for activities of daily living, supervision, and psychiatric assistance at risk of not being adequately supervised, no adequate intervention, worsening of existing wounds, decline in quality of care, experiencing pain and death. Findings include: Resident #2 Record review of Resident #2's face sheet dated 2/10/23 original admission date was 1/21/22 and admission date 2/3/23 revealed a [AGE] year-old male with unspecified protein-calorie malnutrition, hypertension, altered mental status, polyosteoarthritis (cartilage degenerating), muscle weakness, dementia, chronic obstructive pulmonary disease with acute exacerbation, shortness of breath, type 2 diabetes mellitus, cocaine dependence with cocaine-induced mood disorder, dizziness and giddiness and repeated falls. Resident was diagnosed with repeated falls (11/9/22) muscle weakness (1/21/22) dizziness and giddiness (11/9/22). Record review of Resident #2's Care Plan dated 12/6/22 revealed resident is a high fall risk due to shuffling gait and poor impulse control. Interventions were to ensure call light is within reach, encourage assistive device for locomotion, low bed, and fall mats with actual falls on 1/30/2022-Actual fall, no injury, 11/09/2022-Actual Fall #1, hematoma above right eye, abrasion to the top bridge of nose. ER Visit 11/09/2022-Actual fall #2, no injury. ER Visit, hospitalized , Date Initiated: 04/01/2022, follow facility fall protocol, PT evaluate and treat as ordered or PRN. Resident #2 also had the potential to be physically aggressive and the interventions were to analyze times of day, places, circumstances, triggers, and what de-escalates behavior and document, assess and address for contributing sensory deficits, immediately remove from room, redirect, allow to calm down and to send resident to ER via police. Resident #2 was identified to have potential to be verbally aggressive r/t history of verbal aggression, threatens staff, voice is very loud and sometimes refuse my medications with interventions as Administer medications as ordered, observe/document for side effects and effectiveness, analyze of key times, places, circumstances, triggers, and what de-escalates unknown behavior and document, assess, and anticipate resident's needs: food, thirst. toileting needs, comfort level, body positioning, pain etc. Resident #2 had oral/dental health problems with no teeth and interventions: Resident #2 on a regular diet, Monitor/document/report PRN any s/sx of oral/dental problems needing attention: Pain (gums, toothache, palate), Abscess, Debris in mouth, Lips cracked or bleeding, teeth missing, loose, broken, eroded, decayed, Tongue (black, coated, inflamed, white, smooth), Ulcers in mouth, Lesions, and provide mouth care as per ADL personal hygiene. Record review of Resident #2's Quarterly MDS dated [DATE] revealed Cognitive Pattern BIMS Summary Score of 0, indicating severe cognitive impairment. Resident #2 has physical and verbal behavioral symptoms directed towards others daily, and other behavioral symptoms not directed towards and functional status revealed activity did not occur for locomotion on and off unit, walking in room and corridor, transferring occurred once or twice with two staff assisting, total dependence on one staff for dressing and personal hygiene, extensive assistance with mobility with two staff assistance and limited assistance by one staff with eating and total dependence on one staff for bathing. Active diagnosis included repeated falls and malnutrition. Record review of Resident #2's psychiatric visit note dated 8/26/22 revealed resident was seen today for the management of psychotropic medications and side effects, and to monitor the effect of medication and for dosage adjustment. The patient's psychotropic medication is beneficial in this case to control their psychiatric symptoms and to manage the patient's condition, to prevent relapse or hospitalizations and to improve restorative potential. Patient reports to I feel better Staff reports no behavioral problems. Resident #2 was found to be alert and oriented x2 and appeared calm and cooperative, and reports feeling better and eating and sleeping fairly. Patient denies depressed/sad or anxious moods. Staff denies any disorganized behaviors. Staff reports compliance with plan of care . No medication side effects reported. No active psychosis noted. Record review of Physician Orders dated 00/00/00 revealed Resident #2 was taking the following medications: Lisinopril 5 mg tablet 1 tablet by mouth QD Senna 8.6 mg tablet 1 tablet by mouth QD Thiamine 100 mg tablet 1 tablet by mouth QD Metoprolol Succ ER 50 mg tablet by mouth QD Acetaminophen 325 mg tablet give 2 tablets by mouth every 6 hours PRN Effexor XR 75 mg capsule 1 by mouth QD Depakote Dr 250 mg tablet 1 tablet by mouth TID Zyprexa 7.5 mg tablet 1 tablet by mouth Q HS Trazodone 100 mg tablet take 1 at bedtime Clonazepam 0.5 mg tablet give 0.5 tablet by mouth BID Anxiety/Aggression: Clonazepam 0.25 mg TID Insomnia: Trazodone 100 mg QHS Depression: Effexor 75 mg QD Mood disorder: Depakote 250 mg TID and Zyprexa 7.5 mg QD Record review of Post fall risk evaluation dated 12/29/22 at 10:13 p.m., revealed Resident #2 was alert and oriented x 3, had 3 or more falls in the last 3 months, ambulatory/incontinent, The risk for falls goal was resident will be free from falls and the interventions were assist resident with ambulation and transfers, utilizing therapy recommendations, determine residents ability to transfer, evaluate falls risk on admission and PRN, if fall occurs, alert provider, initiate frequent neuro and bleeding evaluation per facility protocol, if resident is a fall risk initiate fall risk precautions Record review of Post fall Evaluation dated 12/29/22 at 10:16 p.m. revealed Resident #2 had an unwitnessed fall in his room and the reason for the fall was not evident and he obtained injuries of skin tear right forearm 2cm x 2cm, skin tear on his neck 2 cm x 2cm, provider was notified, and resident was laying on the mat at bedside, positioned on his right side. Resident #2 was assisted back to bed with neuro checks started. Record review of Post fall evaluation dated 12/31/22 at 7 p.m. revealed a witnessed fall in the hallway and Resident #2 was in a hurry/rush, Provider was notified, and bruising was found. Record review of fall risk evaluation dated 12/31/22 at 7:43 p.m. revealed Resident #2 had intermittent confusion and has had 3 or more falls in past 3 months. Resident #2 was identified as chair bound-requires restraints and assist with elimination. The risk for falls goal was resident will be free from falls and the interventions were assist resident with ambulation and transfers, utilizing therapy recommendations, determine residents ability to transfer, evaluate falls risk on admission and PRN, if fall occurs, alert provider, initiate frequent neuro and bleeding evaluation per facility protocol, if resident is a fall risk initiate fall risk precautions Record review of fall risk assessment dated [DATE] revealed Resident #2 had 3 or more falls in the past 3 months and scored a 23 on the assessment meaning he was a high risk for falls. The date of unwitnessed fall was 1/2/23 at 4:08 a.m. that occurred in Resident #2's room and injury laceration on the left temple did occur due to the fall and Resident #2 was transferred to local hospital and Provider was notified. Record review of Resident #2's Local Hospital records dated 1/5/23 revealed he was admitted due to chief complaint of head injury. He became combative and began hitting his head on the wall and had multiple self-inflicted face and head injuries. Hospital treatment as follows: Start Klonopin 0.5 mg by mouth twice daily, restart Effexor 150 mg by mouth daily, start Depakote 500 mg 2 times daily, restart abilify 10 mg by mouth nightly, start klonopin 0.5 mg by mouth every 8 hours PRN, Discharge Seroquel, continue Haldol 2 mg every 6 hours as needed IV, order urinalysis, VPA level and ammonia level and monitor mood and behaviors and adjust medication and if behaviors and agitation continue, they will follow up with psych transfer. Record review of multiple Hospital records with admissions dated 1/5/23, 1/31/23, and 2/6 revealed resident was seen due to falls and/or banging his head. Diagnoses included contusion of the face, head injury, and forehead contusion and nose fracture. Psychiatric consult was completed, and medications were adjusted during hospital visit on 1/5/23. Resident #2 was given helmet to wear 24/7 at discharge on [DATE]. Record review of multiple facility progress notes revealed Resident #2 had unwitnessed falls with injuries requiring hospitalizations on 11/24/22 and 1/. Record review of Resident #2's Discharge from local hospital on 2/6/23 revealed Resident #2 was confused, and the instructions was to be sure someone was with the confused person at all times. They should not be left alone or unsupervised . Resident #2 was seen for contusion of the head and dementia, and he had confusion and a scalp bruise. CAT scan and put helmet on Resident #2 24 hours a day was included in the discharge from local hospital documents. Record review of Resident #2's progress note dated 2/6/23 at 6:45 a.m. revealed, resident was on the floor covered in blood, blood all over the floor, bedding, and the walls. He was bleeding from his left eye and was unable to stop bleeding. Sent to ER. Record review of Resident #2's progress note dated 2/6/23 at 12:48 p.m. revealed received from hospital on stretcher, immediately very agitated, trying to roll off bed onto mats with helmet in place, yelling help repeatedly. Record review of Physician's progress note dated 2/7/23 revealed patient noted to have a lot of bruising in his face and head. He had been hitting his head on purpose. Resident is on ABH cream, Haldol, and Depakote, and still having issues harming himself by hitting his head on the bed board. Diagnosis of recurrent falls. Resident has headgear to protect head. Ideally one to one sitter needed, and if not need to check at least every hour. Resident's behavior is complicating his safety. Resident had extensive bruising, swelling, tenderness and scrapes to face/eyes, often bleeding. Extensive excoriations, skin tears to extremities, bruising to limbs. Record review of progress note written by DON dated 2/8/23 at 9:36 p.m. revealed Resident #2 was found nonresponsive. Charge Nurse unable to get apical pulse, CPR was initiated, DON called 911 at 5:06 p.m. and his time of death was 5:42 p.m. In an interview on 2/10/23 at 10:44 a.m. with Resident #4 he stated Resident #2 was his roommate and he stated Resident #2 fell and he did not have his helmet on because the staff took it off. Resident #4 stated the staff took off Resident #2's helmet and went out the door. Resident #4 stated it was not nice, and he told them not to take it off. Resident #4 stated he did not know the name of the staff, but it was a CNA and Resident #2 fell and hit his head closer by the door. Resident #4 stated there was blood on the floor. Resident #4 stated Resident #2 would wear the helmet even while he was in the bed. Resident #4 stated the CNA stated they were too busy to watch Resident #2 and they had to go. Resident #4 stated he complained that Resident #2 did not have the helmet on, and no one listened to him. Resident #4 stated Resident #2 stated he kept saying he needed help and that he was hurting. Resident #4 stated Resident #2 was in pain all the time and sometimes the staff would not feed Resident #2. Resident #4 stated the staff brought Resident #2 his food and said here is your food but Resident #2 could not feed himself. Resident #4 stated the CNA's stated they did not have time and it was not right. In an interview on 2/10/23 at 11:26 a.m. with the Director of Rehab she stated Resident #2 had frequent falls and Physical Therapy screened him several times and he was not able to follow any cues or follow any directions. The Director of Rehab stated they did an evaluation on 1/21/22 and the last time Resident #2 came from the hospital he came back with a helmet. Physical Therapy did not put any measures in place from a therapy standpoint. She stated the facility could not restrain Resident #2. The Director of Rehab stated the facility lowered Resident #2's bed all the way to the floor, did the mats on both sides of his bed, organized Resident #2's room so he did not have anything to fall on, but the wall was there. In an interview on 2/10/23 at 12:14 p.m. with LVN D she stated she was working the 6 a.m. to 2 p.m. shift and the unknown night nurse asked her to come with her to Resident #2's room and he was on the floor bleeding from the top of his eye. LVN D stated there was a dressing on the left eye and Resident #2 took it off and LVN D tried to stop the bleeding but could not, so they called EMS for help. LVN D stated Resident #2 went to the hospital on 2/6/23 and came back from the hospital with a helmet. LVN D stated she saw Resident #2 on 2/7/23 and he was wearing the helmet. LVN D stated on 2/7/23 Resident #2 was calm and doing the same moving around in the room and usually on the fall mat. LVN D stated Resident #2 gets a little agitated or in pain and sometimes Resident #2 responded like he was in pain with his body like he was in pain. LVN D stated she looked Resident #2 in the eyes and asked him about pain, and he was agitated. LVN D stated they just monitored him to make sure he was not hurting himself and he was wearing the helmet up until she left. LVN D stated she was told not provide care to Resident #2 by herself and she usually got the DON to assist her. LVN D stated she was not trained on how to handle Resident #2's behavior and if she saw Resident #2 banging his head or throwing himself on the floor, she would get the DON. LVN D stated she had not been given any specific guidance on how to handle Resident #2 in particular other than in the training if Resident #2 was kicking get someone else to help her. LVN D stated she did not know what Resident #2's Care plan said. In an interview on 2/10/23 at 11:56 a.m. with CMA A she stated Resident #2 started declining last year around Christmas and that was the first time Resident #2 fell he was screaming and being aggressive and throwing himself on the floor out of the bed. CMA A stated they would put Resident #2 in the bed, and he would get himself out of the bed. CMA A stated Resident #2 sometimes refused meds, and he continued declining, and he got worse. CMA A stated Resident #2 continued falling and they kept sending him to the hospital, screaming every night. CMA A stated Resident #2 would crawl out of his room and into the hallway. CMA A stated Resident #2 was only on Depakote and lorazepam, but she thinks the med's did not work in her opinion and the nurse and everyone was aware. CMA A stated she spoke with the NP a couple of times and the NP said she did not know what else to do with Resident #2. CMA A stated she made comments sometimes that Resident #2 needed to be in a psychiatric hospital, but they kept sending Resident #2 back. CMA A stated Resident #2 was mentally and psychologically was declining, always banging his head on the wall, he would always be all over the room and he would get back on the floor after the put him back in bed. CMA A stated she had never seen a person go down like that, it was very sad. CMA A stated Resident #2 would not eat, and he was always rocking on the floor. She stated the staff put Resident #2 in the bed and he would fall out the bed. CMA A stated the last time Resident #2 went to the hospital he got a helmet, but it was not that long before he passed on 2/8/23. CMA A stated Resident #2 had the helmet on 2/6/23 that the hospital gave him, and he had it on at all times because of his body movement he was hurting himself. CMA A stated she never saw Resident #2 take it off or tried to remove it. CMA A stated when she worked on the 2 p.m. to 10 p.m. shift she was doing her showers and she noticed the DON came out and gave Resident #2 oxygen. CMA A stated Resident #2 started gasping for air then and she went to do her showers and when she came out, they were trying to give Resident #2 air. CMA A stated the DON gave Resident #2 the oxygen at about 3:45 and 4:15 p.m. CMA A stated the DON told CNA E to clean Resident #2 up and to take off the helmet and clean him up because he had blood on his eye. CMA A stated the DON gave Resident #2 the oxygen and CMA A left to give showers and she does not know if the DON gave the oxygen. CMA A stated the first time the DON went in there it was around 230 and the 2nd time was 3:45 p.m. to 4:15 p.m. when everyone went in with crash cart. CMA A stated they took the helmet off to clean it, but she does not know why he had blood, but he had a helmet the entire shift. CMA A stated it was only the DON, CNA E, and her around Resident #2 at that time. CMA A stated Resident #2 was in his bed while giving him oxygen, and they put Resident #2 on the floor on a board to do CPR. CMA A stated she does not know who called 911, she did not hear a code being called because she was in the shower. In a further interview on 2/10/23 at 12:42 p.m. with CMA A she stated CPR was around supper time while they were passing the trays from 5 p.m. to 5:15 p.m. and she stated that she forgot what the time was. CMA A stated CNA E was working with CMA A that day and she worked a double. CMA A stated that day Resident #2 did not go to the hospital on 2/8/23 and she could not get Resident #2's blood pressure at 8:30 to 8:45 in the morning on 2/8/23. CMA A stated she could not give Resident #2 his blood pressure meds that day and she documented at 10:30 a.m. in the MAR. CMA A stated she was also a CNA and worked that day as a CNA. CMA A stated CPR was in progress around suppertime, 911 was called, but he was not sent out. In an interview on 2/10/23 at 12:56 pm. with CNA E she stated the DON called her in Resident #2's room to clean him up and he already had oxygen on his face. Resident #2 had a little dried-up blood because he had a cut on his eye at 3:30 p.m. CNA E stated it was around 4:30 p.m. to 4:40 p.m. before dinner the Restorative Aide A and Restorative Aide B were doing weights and they found Resident #2 unresponsive, he was not moving or responsive. She pulled a double. She was not the last person to leave the resident. CNA E stated when she left Resident #2's room around 330 he was talking and moving around when she saw him. CNA E stated the DON took Resident #2's helmet off and told him to clean him up and wash Resident #2's face off. CNA E stated the DON found Resident #2 with unlabored breathing herself. CNA E stated CMA A needed help doing showers, so she went to help her. CNA E stated no one notified the physician but she assumed the DON did. She does not know anything about him being hospitalized on [DATE]. CNA E stated Resident #2 had a cut by his eyebrow on the left side. CNA E stated she believes someone put the helmet back on Resident #2 because he was wearing it. She is not sure who put it back on. In an interview on 2/10/23 at 1:05 p.m. with CNA G she stated when Resident #2 came to the facility he was able to sit up and transfer by himself and one night Resident #2 fell in the bathroom and went to the hospital. When Resident #2 came back to the facility, Resident #2 was shaking and moving a lot, no longer transferred and became total care. CNA G stated the facility put Resident #2 in the Psychiatric hospital and was eating 100% one day and the next day Resident #2 refused meals, ate a little bit, and then stopped eating. CNA G stated Resident #2 went to the hospital a lot because he fell. CNA G stated they report it to the nurse, and they put Resident #2 back in bed but Resident #2 does not want help. CNA G stated the CNA's put Resident #2 back in bed all the time, and 2 or 3 weeks ago he became total care. CNA G stated she was not at the facility when Resident #2 fell twice on the 10 p.m. to 6 a.m. about 2 mths ago. In an interview on 2/10/23 at 1:15 p.m. with MDS Skilled Coordinator she stated at about 3:30 p.m. to 4 p.m. she took over the hall and close to 5 p.m. the CNAs came to get her and said Resident #2 was not breathing. The MDS Skilled Coordinator stated she could not get a carotid artery, and had to get Resident #2 on the floor, and he was full code so MDS Skilled Coordinator started CPR on him. She stated CMA A and a Med aide on 2 p.m. to 10 p.m. and CMA A took over doing CPR after so long. The MDS Skilled Coordinator stated they had just finished cleaning Resident #2 up the blood in his hair from the sutures and they had to clean his brief and put him back in bed. MDS Skilled Coordinator stated Resident #2 had a fall a few days before she is not sure what day, but she was not aware of a fall on 2/8/23. The MDS Skilled Coordinator stated Resident #2 was care planned for falls, behavior, medications, ADLS, if they need assistance, visuals outside of what they need help for and the interventions for his behaviors, they try to redirect Resident #2. MDS Skilled Coordinator stated Resident #2 did not have a helmet on when she went to get Resident #2 out of the bed to do CPR. The MDS Skilled Coordinator stated the DON stated she removed Resident #2's helmet to clean his hair between 3:30 p.m. and 4 p.m. and right before 5 p.m. MDS Skilled Coordinator went to do CPR and Resident #2 was not wearing the helmet. The MDS Skilled Coordinator stated she reviews orders when the resident returns from the hospital, if the hospital records were available, she does review the orders. The MDS Skilled Coordinator stated she did not see the helmet on his 2/6/23 hospital discharge order, but they usually address care plan in the morning meetings if they have a new admission, she looks for it. The MDS Skilled Coordinator stated the helmet should have been addressed and she did not know the specifics of when he should wear it. The MDS Skilled Coordinator stated the helmet is not in the care plan. The MDS Skilled Coordinator stated she was not aware Resident #2 had unlabored breathing earlier. The MDS Skilled Coordinator stated she started the SBAR after everything later in the evening for the CPR. She stated Resident #2 had no heart rate, no spontaneous respiration so they used the AAD machine where they stopped using CPR, get away from the patient, and give 2 breaths and when EMS came, they took over CPR. MDS Skilled Coordinator stated Resident #2's roommate was in the bed next to him. CNA A helped MDS Skilled Coordinator get Resident #2 to the floor and put back board under him and there was a memory foam mat on the floor and more people came with the crash cart. MDS Skilled Coordinator stated the DON called 911 and she got the code status. MDS Skilled Coordinator stated the Wound Care Nurse was also helping to do chest compressions and in between they got the O2 hooked up, but he did not have secretions, so she did not suction. MDs Skilled Coordinator stated it the responsibility of the Administrator to report to the State and she can too. MDS Skilled Coordinator stated facility incidents are reported by Administrator, DON, and SW typically in the facilities she has been in. In an interview on 2/10/23 at 1:38 p.m. with the DON she stated on the 2 p.m. to 10 p.m. she was missing a nurse on 2/8/23 and she did a walk through with the nurse and Resident #2 was sitting up on the side of the bed yelling and angry and was trying to pull up a curtain and put himself on the floor. The DON stated Resident #2 had a laceration on his eye and he was reaching up and trying to remove it and CNA tried to clean it. The DON stated she tried to get a Blood Pressure, 90 was the pulse and SATS were 96 but it would not read. The DON stated she reached to get it through the ear lobe and Resident #2 was hollering and yelling saying it was not his fault it was in self-defense, but she laid Resident #2 down and he calmed down. The DON stated the CNA cleaned Resident #2 up from the blood from his eye. The DON stated Resident #2 was reaching, gabbing, put himself on the floor, he would get out and go down the hallway, the psychiatric hospitals all denied him, and the Nursing facility staffing one on one could not be done. The DON stated Resident #2 went back and forth to the hospital about 4 or 5 times, and psych came to the facility. The DON stated the staff on the hall got the crash cart, the MDS nurse stepped in, and DON got 911, they started CPR procedures and got Resident #2 on the floor, she got paperwork ready, and they did full CPR. The DON stated they got the defibrillator pads on him and the exact time 911 was called is 2/8/23 at 5:01 p.m. and the facility did full compressions for 15 min before EMS came and they called for the time of death, and the justice of the peace 20 minutes was the protocol. The DON stated Resident #2 was diagnosed with Acute psychosis for attempt to self-harm, they medicated Resident #2 and sent him back to the facility and they reached out to the psychiatric hospitals, the physician saw Resident #2 on 2/7/23. The DON stated she reads the Physician notes, but she does not always see them right away, and she did not go back to check Resident #2's physician note. The DON stated the physician stated they needed to get Resident #2 to behavioral health, and look into injections, but the physician did not relay that he wanted Resident #2 to have one on ones. The DON stated the helmet Resident #2 came back on 2/6/23 from the hospital with was for falling because he constantly tried to hit his head. The DON stated the helmet was to be worn to prevent injury. She stated the physician came on 2/7/22 and asked how long can they keep Resident #2 at the facility. The DON stated Resident #2's bed was low, they removed everything from around him, bilateral floor mat, padding around his bed, but he still crawled out into the hallway. The DON stated Resident #2 did fight, so she always told the Staff to get someone to go with them. The DON stated Resident #2 had a big change in him and he kept going back to the hospital. Resident #2 was calmed because he had 2 mg of Ativan, but no matter what they tried to Resident #2 he still had behaviors. The DON stated they offered snacks, the SW brought him soda, people to come talk to him, but they did not staff for anyone to have one to one. The DON stated no, she did not get a one to one, she could not do that for long. The DON stated they sent Resident #2 to acute care, and they would send him back. The DON stated she did not assign the staff a specific amount of time to check on him, but they went to check Resident #2 a lot, but there was no specific training for Resident #2. The DON stated she did not know the physician said check Resident #2 every hour. The DON was asked when the physician notes come into medical records department whose responsibility is it to go back to look for the notes from the physician and for a patient this complex is it necessary to review Resident #2's physician notes. The DON stated she did not know when the physician notes hit the system, they go straight to medical records dept for loading and she does not get alerts. The DON stated she spoke with physician, but he did not say anything about the one to one or hourly checks, but he did talk about a Haldol injection. The DON stated on 2/6/23 Resident #2 went out to the hospital and LVN D tried to stop the bleeding and resident #2 went to the hospital with a laceration and returned the same day, facility physician came on 2/7/23 and made rounds with him. She stated Resident #2 was not hospitalized on [DATE], and she denied him having a fall. The DON stated she was not aware of documentation that Resident #2 was in the hospital on 2/8/3 5:33 p.m. and stated the staff documented it wrong and he was not hospitalized . The DON stated the Administrator is responsible for reporting to the State and stated she had not reported anything to the State. She stated she knows falls with major injury, and abuse allegations are all reportable and she did not report anything because she thought it had to be a major fall like head injury. The time frame to report is 24 hrs. for a major injury or an allegation it's a 2-hr. window. The DON stated Resident #1 had multiple falls. The DON stated she does not know why multiple staff would report that Resident #2 had trouble breathing, he did have COPD and the diagnosis of shortness of breath. The DON stated Resident #2 had been messing with the laceration above his eye, so they cleaned his hand, and his helmet was right along the line where the laceration was. The DON stated on 2/6/23 progress note said there was blood all over the bed, floor, she said Resident #2 busted the stiches, but she does not know how it happened. The DON stated Resident #2 did not tell her what happened, she told the nurse to put pressure on it and twice he pulled out the stitching, but she did not think it was reportable. In an interview on 2/10/23 at 2:14 p.m. with the Administrator she stated Resident #2 passed away on 2/8/23 and she was in the building then. The Administrator stated Resident #2 was found around 5 p.m. in the afternoon and MDS Skilled Coordinator started the CPR. The Administrator stated Resident #2 had multiple falls, lots of agitation. The Administrator stated Resident #2 started out in the wheelchair and he kept throwing himself down, trying to stand up when he could not, so they put Resident #2 on the lower bed and the fall mats. The Administrator stated Resident #2 was all over the place, crawled around in his room, so they had the matts everywhere. The Administrator stated they could not tie Resident #2 down or restrain him, he was on multiple medications that helped, but was not totally effective. The Administrator stated Resident #2 had ABH crème, but it did not completely get rid of behaviors, and she thought he had something going on neurologically and that's why they had so many meds to help keep him not be so agitated all the time. The Administrator stated the interventions the facility had to keep Resident #2 from harming himself or the staff was to have closer monitoring, bed close to far, and meds. The Administrator stated the interventions progressed they were doing, medications were adjusted several times, bed to the floor, mats, he may fall but won't hurt himself. The Administrator stated the facility used ongoing monitoring, but there was no set time and no specific training for Resident #2's behaviors. The Administrator stated they have an IDT team who reviews physician progress notes and that consists of the MDS Coordinators, DON and all nurses, the whole IDT team recommended. The Administrator stated she did not know about the physician recommending one on one or about an every [TRUNCATED]
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0692 (Tag F0692)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to maintain acceptable parameters of nutritional status, such as usual ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise for 1 (Resident #1) of 8 residents reviewed for weight loss. -The facility failed to identify and initiate timely intervention to prevent weight loss and help promote skin integrity when Resident #1 experienced continuous significant weight loss of 27 lbs. in approximately 4 mths from 8/30/22 to 1/12/23 and resulted in multiple skin breakdown, sepsis, and hospitalization. The percentage of weight loss in the last 3 mths was 12.05% indicating severe weight loss. An Immediate Jeopardy (IJ) was identified on 02/08/23 at 2:45 p.m. While the IJ was lowered on 02/10/23, the facility remained out of compliance at a severity level of actual harm that is not an Immediate Jeopardy and a scope of pattern as the facility continued to monitor the implementation and effectiveness of their plan of removal. These failures placed residents who are totally dependent on Staff for all ADL's at risk of nutritional deficit, weight loss, skin breakdown, pain, and an overall decline in quality of care. Findings include: Resident #1 Record review of Resident #1's face sheet dated 1/18/23 revealed she admitted to the NF on 08/30/2022 with the diagnoses of dementia, Type 2 Diabetes Mellitus, hypertension, muscle weakness, dysphagia 1/12/23, cognition communication deficit, acute hepatitis E, pressure ulcer right heel (12/16/22), pseudomonas 12/16/22, Proteus (mirabilis), 12/16/22 Escherichia and Klebsiella Pneumonia, hypokalemia, localized swelling mass and lump. Record review of Resident #1's Comprehensive Care plan dated 1/16/23 revealed a potential/actual infection related to: Wound abscess that was present on admission with interventions to observe for signs of increased infection, such as redness, warmth, drainage, increased pain, fever. Resident #1 is t increased risk for complication (bleeding, bruising, lab abnormalities) r/t use of Anticoagulant therapy secondary to given cardiac health with interventions to have labs as ordered, report abnormal labs to the MD, monitor/document/report to MD PRN signs and symptoms of anticoagulant complications: blood tinged or frank blood in urine, lethargy, bruising, blurred vision, loss of appetite, sudden mental status .Take precautions to avoid falls .I have bowel and bladder incontinence r/t Cognitive loss with risk of additional skin breakdown r/t incontinence with interventions to check resident every two hours and assist with toileting as needed dated 1/16/23. Resident #1 had ADL self-care performance deficit r/t dementia with interventions to bath/shower check nail length and trim and clean, bed mobility, dressing with one staff assisting. Eating provide milkshakes or liquid food supplements when the resident refuses or has difficulty with solid food or provide nutritious foods that can be taken from a cup or a mug where appropriate and she requires one staff to assist with eating, toilet use, and transferring. Resident #1 was at risk for falls r/t dementia and she had an actual fall on 11/24/22 with swelling on left side of forehead, bruising to left cheek and left knee dated 11/24/22 with interventions to anticipate and meet resident's needs, be sure the call light is within reach and encourage the resident to use it for assistance as needed and ensure she is wearing appropriate footwear. She has the potential for nutritional problems r/t diet restrictions, on puree diet and has diabetes and wounds. Resident #1 had vitamin supplements, to prevent deficiencies, extra protein and shakes to assist with wound healing, poor by mouth intake an antidepressant hoping to increase my appetite. The interventions are to maintain the diet ordered, monitor/document/report to MD PRN signs and symptoms of malnutrition: emaciation, muscle wasting, significant weight loss: 3 lbs. in 1 week, >5% in 1 month, >7.5% in 3 months, >10% in 6 months dated 1/16/23, provide and serve supplements as ordered. Resident #1 has a pressure ulcer of the right heel, and left trochanter, treat wounds daily and be seen by wound care MD weekly with interventions to evaluate wound for size, depth, margins, document progress in wound healing on an ongoing basis. The care plan did not address weight loss or the sacral wound. Record review of Resident #1's Quarterly Minimum Data Set, dated [DATE] revealed Cognitive Patterns BIMS Summary Score of 3 indicating severe mental impairment, no behaviors were noted, rejection of care was 0, functional status for bed mobility, transfer, toilet use and personal hygiene were extensive assistance with two staff assisting, dressing was extensive with one person assisting, walk in room and corridor, locomotion on unit and off unit were limited assistance with one person physically assisting, and eating was supervision with one staff assisting. Resident #1 required total dependence for bathing with one staff assisting and she ambulated with a walker, urinary continence was occasional and bowel continence was frequently incontinent. Resident #1 was identified for malnutrition and was revealed to have no pain, swallowing/nutritional status she had no problems identified, and loss of 5% or more in the last month or loss of 10% or more in last 6 mths was 0 indicating Resident #1 had not lost weight. Risk of Pressure ulcers/injuries were indicated but revealed 0/no for does resident have one or more unhealed pressure ulcers/injuries. Record review and interview on 2/2/23 at 12:30 p.m. with MDS Skilled Coordinator regarding Resident #1's Comprehensive Care plan dated 1/16/23 revealed there was no care plan for Resident #1's weight loss, but it should have been. The MDS Coordinator stated nursing would do the skin and weight loss, but she was not able to explain why it was not done. She also said the sacral wound was not care planned for, and she could not answer why. Record reviews of Physician Orders revealed no interventions until January 2023: 1/2/23 Pill Supplements, shakes, and appetite stimulant Remeron were ordered. 1/12/23 Resident #1 was started on Vitamin C 500 mg 1 tablet by mouth for wound healing twice a day. 1/12/23 Multi Vitamin 1 tablet twice a day 1/12/23 Zinc Oxide once a day Record review of Resident #1's weight records from 8/31/22 to 1/12/23 indicated revealed Resident #1 lost 27 pounds.: 08/31/22: 162lbs 09/21/22: 157.5lbs 10/08/22: 153.5lbs 11/10/22: 150.3lbs 12/05/22: 147.5lbs 01/12/23: 135lbs Record review of Resident #1's progress notes revealed there were no progress notes indicating Resident #1's weights were trending from 8/30/22 to 1/18/23. In an observation and interview on 1/18/23 at 10:37 a.m. with Resident #1 and CNA A Resident #1 was observed lying in bed on her right side. Resident #1 stated the staff brushed her teeth this morning. CNA A stated the staff brushed Resident #1's hair and give Resident #1 showers. CNA A stated Resident #1 was not eating well, but she tried to give Resident #1 health shakes and protein. Further observation revealed Resident #1 had lots of food in her teeth and it appeared that Resident #1 had broken teeth and the appearance that they were filed down. CNA A stated it looked like Resident #1's teeth were broken. CNA A stated she did not get her up today, but everyone can brush teeth. In an interview on 1/18/23 at 10:50 a.m. with CNA B she stated she fed Resident #1 this morning. CNA B stated that she did not brush Resident #1's teeth, but she used a sponge to brush Resident #1's teeth this morning. CNA B stated she did not know if Resident #1 had seen a dentist. In an interview on 1/18/23 at 11:20 a.m. with Wound Care Nurse she stated Resident #1 was not eating and barely drinking a little bit. The Wound Care Nurse stated Resident #1 went down and had the right hip abscess that started bothering her that is healing now. She stated from Resident #1 not eating and decreased moving she got a sacral wound, and the Wound Care Physician came to debride it and took the unstageable part off. The Wound Care Physician comes to the facility every Thursday and he debrided Resident #1's sacral pressure sore twice taking the tissue off. Resident #1 also has a pressure sore on the right and left hip. Resident #1 is on a puree diet and the staff feed her now and she is eating close to 75% of her food, but today she ate 50% of her food. The Wound Care Nurse stated Resident #1 does not get up because the Wound Care Physician did not want Resident #1 up and she does not lay on her back at all. In an interview on 1/24/23 at 10:09 a.m. with the Wound Care Nurse she stated she had been the wound care nurse for a year and the facility has 8 in house pressure wounds and 15 total pressure wounds. The Wound Care Nurse stated Resident #1 admitted to the facility with a nodule to the right hip and after that it was painful for her, and she fell quite a bit and she stopped eating. The Wound Care Nurse stated Resident #1 had poor food intake, so they got her a speech pathologist assessment and changed her diet she believed from mechanical soft to puree and Resident #1 started eating more. The Wound Care Nurse stated she developed a sacral wound on December 22, 2022, and it was unstageable. The Wound Care Nurse stated she was doing wound care on the sacral pressure sore and putting calcium alginate until the Wound Care Physician came in. The Wound Care Nurse stated the Wound Care Physician used calcium alginate and a dry dressing to treat the sacral pressure sore and it was measured at 8.6x3.3 cm initially. The wound care nurse said she saw the wound for Resident #1 and then the Wound Care Nurse got Covid and was gone for 8 days. The Wound Care Nurse stated she did not know what the facility staff had done while she was gone. The Wound Care Nurse stated the facility nurses are supposed to do the wound care while she was gone, but when she came back Resident #1's pressure sore looked the same. She stated the wound care doctor debrided the sacral wound on 12/29/22. In an Interview on 1/24/23 at 10:44 a.m. with the Speech Pathologist he assessed Resident #1 on January 2nd, 2023, due to resident poor dietary intake. The Speech Pathologist stated during his assessment of Resident #1, he observed that Resident #1 was not chewing her food but instead, was pocketing food. He stated Resident #1 was able to swallow without difficulty and therefore changed Resident #1's diet from a regular diet to a puree diet and after changing Resident #1's diet to a puree diet intake went from 10% to 100 %. In a telephone interview on 1/24/23 at a.m. 11:07 a.m. with Dietician regarding Resident #1 she stated she started working at the Nursing Facility in November 2022 and was aware of Resident #1's weights and had made some recommendations on December 19, 2022. The Dietician stated she made recommendations for house supplements twice a day and liquid protein. The Dietician stated she did discuss with the nurses about Resident #1's decrease in appetite and the medication Remeron takes about 60 days to get in the system to be effective. The Dietician stated the NF was going through some Administrative changes involving the DON. The Dietician stated it just appeared that Resident #1 had a poor dietary intake appetite and said a gastrostomy feeding was never mentioned to Resident #1's family. In an observation and interview on 2/1/23 at 9 a.m. with Resident #1 at local hospital she was observed sleeping and was difficult to wake. Observation revealed Resident #1 was on antibiotic IV(vancomycin) and she had a wound vac. In an interview on 2/1/23 at 9:15 a.m. with local Hospital Dietician and LVN at local hospital and he stated Resident #1 was not eating and had just been sipping on ensure. The Dietician stated if Resident#1 did not increase in her eating, they will have to do a gastrostomy tube. The LVN Nurse said she would attempt to get Resident #1 to eat more. The LVN Nurse said Resident #1 has wounds on her heals and that is why she said they were not moving Resident #1 from the sacrum all the way to the hip. The LVN Nurse stated the wounds did not happen overnight. In an interview on 2/1/23 at 9:30 a.m. with Local Hospital Wound Care Nurse she stated Resident #1's can start within hours, but Resident #1's wounds were probably there for 6 months because her eating is not great and with mental health. The Wound Care Nurse at local hospital stated the sacrum wound was not her only wound and Resident #1 had tunneling and that is based on the laying on it and how she lays on it causing undermining tunneling. The Wound Care Nurse said the hip wound on the other side was filled with chronic fat and the first thing to go is your skin. The Wound Care Nurse stated she saw Resident #1 in the ICU 2 weeks ago when Resident #1 first arrived. She stated when she saw the sacral wound, they immediately got the Doctor to get Resident #1 on the wound vac. The Wound Care Nurse stated the pressure sore is due to bed services, her not being turned and repositioned, skin break down, not eating, and psychosis. She stated Resident #1 is alert and oriented. In an interview on 02/01/2023 at 1:08pm with the Wound Care Nurse she stated she would have to look at Resident #1's records to see if she was on any supplements for weight loss. The Wound Care Nurse stated she was aware that Resident #1 was losing weight and told the nurse on the unit who were also aware of Resident #1's weight loss. The Wound Care Nurse stated she did not attend any morning meetings or QAPI meetings only the DON. The WCN said on 12/22/22 after reviewing resident records said the Wound Care Doctor began treating Resident #1's wound to the sacral area. In an interview on 02/01/2023 at with 1:25 p.m. the DON regarding morning meetings and QAPI meetings said the morning meetings were conducted Monday through Friday with each Department Head discussing admissions, discharges, etc. The DON said another meeting is held with staff discussing skilled residents. The DON said QAPI meetings were held each month discussing triggers such as falls, infections, weight loss, certain medications, etc. The DON said Resident #1 was ambulatory with an unsteady gait. The DON said Resident #1 had decrease in mobility after 1st fall in the month of October 2022 and really noticed a big decline 11/24/23. The DON said Resident #1 could reposition self but not purposely. The DON said she could not explain why the Dietician did not see Resident #1 sooner. In an interview on 02/01/2023 at 2:08pm with CNA C she stated Resident #1 verbalized often that she was in a lot of pain saying oh baby I am hurting. CNA C stated Resident #1 never refused care from her. CNA C stated Resident #1 had a huge wound on her back side and was unable to turn self and depended on the staff to turn her. CNA C stated Resident #1 had a wound to her right thigh and a wound on one of her heels and that Resident #1 ate sometimes but not consistently, mostly not eating. CNA C stated she did report to the nurse Resident #1's lack of appetite. CNA C stated she could not remember the nurses name because she worked with different nurses. In an interview on 02/02/2023 at 11:50 a.m. the ADON stated Resident #1 began to pocket her food and that was when Speech Pathologist got involved. The ADON stated a gastrostomy feeding was never discussed. She stated Resident #1 was in a lot of pain due to her right hip. The ADON stated Resident #1 never resisted care but was confused always trying to climb out of bed. Interview on 02/02/2023 at 12:25 p.m. with MDS Skilled Coordinator said regarding Resident #1, was not being care planned for weight loss but should have been. The MDS Skilled Coordinator stated she did not know why Resident #1 was not being care planned for weight loss. In a telephone Interview on 02/02/2023 at 6:00 pm with Nurse Practitioner (NP) she stated regarding Resident #1, she would have to review resident records to see who ordered which antibiotics. The NP said Resident #1 had infections to her wounds. The NP said she had just started working at the NF when the NF staff informed her that Resident #1's mental status had declined, chronic wounds, not eating, and she therefore gave an order for a hospice consult. In an interview with the DON on 2/7/23 at 1:23 p.m. she stated she took over as DON on 1/12/23, but prior to this she was the ADON. The DON stated a lot of Resident #1's weight loss happened after her fall on 10/1/22, but the biggest change after Resident #1's 2nd fall in November. The DON stated she checked all 3 care plans and Resident #1 was not care planned for the 1st fall on 10/1/22. The DON stated the Wound Care Nurse does the skin assessments on Mondays and she does the residents at different times. The DON stated she has seen The Wound Care Nurse do all the skin assessments in 1 day, but she told her that she needs to try not to do that. In an interview on 2/9/23 at 10:22 a.m. with the DON stated stated the systems go together when you are having a weight loss and nutrition deficiency and protein or calorie deficiency it goes hand in hand for additional skin breakdown. The DON stated you have to have those for the tissue and collagen to hold up. The DON stated she saw the failure when Resident #1 started to lose weight and started to trigger. The DON stated Resident #1's physician should have been notified, RP and dietary should have been notified to help. The DON stated the facility should have reached out to RP to ask if there is certain food Resident #1 likes and then she can have dietary to assist with getting food Resident #1 liked. In an interview on 2/9/23 at 11:16 a.m. with the Dietician she stated for weight loss they go by 5% loss in 30 days and 10% loss within 180 days. The Dietician stated they pull the weight report if the dietician is not consulted, she looks at their diet, diet texture, any restrictions and she will look at the task part to see the amount percent of what the resident were eating which is what the CNA's document. They look in their orders to see if they have any supplements ordered. The Dietician stated she speaks with the resident to see if they are eating okay, do they like the food and they get the residents story. She stated they get the residents food preferences and from there start making changes for food and if their weight loss is significant, they add supplements if their intakes are poor. They see weight loss monthly so if they continue to lose weight, they will see them the next month and get the resident's story again and modify supplements as needed. The Dietician stated she cannot speak what happened before she started working at the facility and her first day at the building was November 14th and when they start at a building, they gather a list of high-risk residents. The Dietician stated the high-risk category is weight loss, wounds, tube feeders, and dialysis residents. The Dietician stated she started pulling reports on 11/28/22 and this was her first day of PCC access. She stated Resident #1 she did not appear to have a wound on her first day of charting, she came in again and December weights were not in on December 2nd. The Dietician stated the 2nd visit on 12/18/22 resident weights were in, and she did see Resident #1. The Dietician stated Resident #1 did trend down in the weights and was categorized with a pressure wound. The Dietician stated she recommended to discontinue Resident #1's low concentrated sweet restriction to promote intakes, recommended house shakes twice a day and 30 cc's in liquid protein for wound support. The Dietician also recommended weekly weights for 4 weeks to monitor, but in between that time and the next time she did not get any consults for anything about her. He Dietician stated she does not know why she did not get any consults for Resident #1. The Dietician stated she saw Resident #1 again on 1/20/23 and noticed she continued to lose weight, and this time Resident #1 had an appetite stimulant, Vitamin C, zinc, liquid protein for wound support as well as health shakes 4 times a day for weight support. The Dietician stated she got more food preferences from Resident #1 tried to modify her food. The Dietician stated she looked at Resident #1's body, but not her teeth. She stated Speech therapy, or the nurses look at the teeth and the nurses will consult speech. The Dietician stated she did not know Resident #1 was a diabetic because they had her on a regular diet. In an interview on 2/9/23 at 11:39 a.m. with the Administrator she stated as far as weight variances she thinks the communication was not there for the Restorative Aides. The Administrator stated they did the weights, documented, but there was a failure between them and informing the nurse of the weight variances for Resident #1. The Administrator stated she knows the Wound Care Nurse was doing the skin checks on Resident #1 weekly and the treatment on her hip daily, so she cannot answer why Resident #1 broke down on the sacral area because she is not clinical. The Administrator stated by the time they caught the sacral area the wound care physician had to do a debridement. The Administrator stated the CNA would inform the nurse verbally that they checked a resident, and they found a reddened area, but it was not in writing, but now they are going to use the shower sheets. The Administrator stated the CNA's will present what they found to the Nurses in writing, and they will all see that. The Administrator stated she audits the staff by smart sheets, and they have had this since October 1st when solutions took over and when they have their morning and afternoon meeting, they go through their smart sheets. The Administrator stated she got behind because there were so many smart sheets and they got on to make sure the assessments were complete. The Administrator stated she was going through the assessments to make sure they are getting done by the charge nurses, MDS coordinators and the DON. Record review of Facility's Policy on Provision of Quality Care dated 2022 revealed, Based on comprehensive assessments, the facility will ensure that residents receive treatment and care by qualified persons in accordance with professional standards of practice, the comprehensive person-centered care plans, and the residents' choices. Each resident will be provided care and services to attain or maintain his/her highest practicable physical, mental, and psychosocial well-being. Record review of facility's policy on Weight Monitoring dated 2021 revealed, Based on residents comprehensive assessment, the facility will ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise. Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) or insidious weight loss (gradual unintended loss over a period of time) may indicate a nutritional problem Information gathered from the nutritional assessment and current dietary standards of practice are used to develop an individualized care plan to address the residents' specific nutritional concerns and preferences .Interventions will be identified, implemented, monitored (as appropriate), consistent with the resident's assessed needs, choices, preferences, goals and current professional standards to maintain acceptable parameters of nutritional status .Weight Analysis: The newly recorded resident weight should be compared to the previous recorded weight. A significant change in weight is defined as: a. 5% change in weight in 1 month (30 days) b. 7.5% change in weight in 3 months (90 days) 10% change in weight in 6 mths (180 days) .The physician should be informed of a significant change in weight and may order nutritional interventions . Record review of facility's policy on Nutritional Management dated 2022 revealed, The facility provides care and services to each resident to ensure the resident maintains acceptable parameters of nutritional status in the context of his or her overall condition. Acceptable parameters of nutritional status refers to factors that reflect that an individual's nutritional statis is adequate, relative to his/her overall condition and prognosis, such as weight, food/fluid intake, and pertinent laboratory values. Interventions will be individualized to address the specific needs of the resident. On 2/8/2023 at 2:45 PM, an Immediate Jeopardy (IJ) was identified. The Administrator was notified. The Administrator was provided with the IJ template, and a Plan of Removal (POR) was requested at that time. After several revisions, the POR submitted by the Administrator was accepted on 2/9/23 at 11:10 AM. The POR revealed: Plan to remove Immediate Jeopardy Resident #1 is no longer in the facility. Resident discharged to the hospital on 1/22/23. All residents at risk for weight loss have the potential to be affected by the deficient practice. A facility-wide audit of current weights was initiated on 2/8/23 to ensure no unidentified residents were triggering for a significant weight loss. Any new significant changes in weight will be identified immediately, physician will be notified, and appropriate intervention will be implemented, diet orders will be reviewed for those triggering for a significant weight loss. The audits were conducted by the DON. No new significant weight losses have been identified at this time. The audit will be completed on 2/8/23. DON will review Point Click Care Dashboard - Clinical Alerts and follow up on residents triggering for 25% or less for 2 or more meals in 24 hours. Staff interviews will be conducted by the DON or designee for residents triggering for these alerts to ensure interventions are put in place immediately. On 2/8/23 Charge Nurses were provided education by the DON regarding completing documentation for residents with significant weight loss. Documentation required will be the Weight Watchers UDA Assessment. Training also included ensuring physician notification occurs and orders implemented immediately, if applicable. DON was provided education by the Regional Director of Clinical Services on 2/8/23. Residents at risk for weight loss will be weighed on a weekly basis, weights will be reviewed by the DON or designee each week. Significant weight losses will be reported to the Physician immediately upon notification. Significant Weight Loss is 5% in 30 days and 10% in 180 days. Registered Dietician will review residents triggering for a significant weight loss during her visits and the DON will ensure recommendations are followed. This process has been in place since our new DON started on 1/12/23. DON will review the Nutrition Report in PCC weekly to identify residents with a decrease intake, residents triggering will be weighed. DON or other designee will complete the Resident Care Conference Significant Weight Loss Smartsheet each week after weekly weights are conducted to log and track weight losses and ensure physician notification occurs, dietician was notified, orders are being followed and the care plan is in place. Restorative aides are proficient in obtaining resident weights each week, competency will be completed with both aides on 2/8/23. Restorative aides will not be allowed to work or weigh residents until they are proficient in weighing residents. Ad-Hoc QAPI meeting was held on 2/8/23 to review the alleged deficiency and the review of the trainings provided to the nurses as listed above. The medical director was involved with the review and the plan of removal. The Administrator will be responsible to ensure the plan is completed by 2/8/23. Staff will not be allowed to work until they are trained. Monitoring of the plan of removal included: Following acceptance of the facility's Plan of Removal, the facility was monitored from 2/9/23 to 2/10/23. The surveyor confirmed the facility implemented their plan of removal sufficiently from 2/9/23-2/15/23 to remove the IJ by: -Observation revealed Resident #1 did not return to the facility. -Interviews were conducted with the Wound Care Nurse and the DON revealing skin assessments were conducted for all 83 residents. -Interviews were conducted with 2 MDS Coordinators revealed they were in-serviced on Care Plans and ensuring all pressure ulcers were care planned. Record review of facility in-services revealed training for: -Ad-Hoc QAPI completed on 2/8/23 -Use of Mechanical Lift for Weight completed on 2/8/23 -Sit to Stand Scale completed on 2/8/23 -Meal Consumption documentation completed on 2/9/23 -Weight loss and nutrition support completed on 2/8/23 -Communication with MD regarding new skin issues completed 2/8/23 -Dieticians consult binder at Nurses Station completed on 2/10/23 -Quality of Care-Weight loss Management completed on 2/8/23 -Interviews were conducted with Administrator, DON, Wound Care Nurse, 2 Restorative Aides, 5 LVN, 3 CMA, 13 CNA revealed all staff demonstrated knowledge and understood QAPI did review the facility's deficiency and training was provided to nurses regarding weight loss and skin alterations, restorative were trained on procedures using the sit to stand scale and, use of mechanical lift for weight loss, CNA's and Nurses were trained on meal consumption documentation and how to determine percentages for meal consumption, how to review clinical alert dashboard for residents triggering for 25% or less for 2 or more meals in 24 hrs., weekly weights will be utilized to monitor residents at risk of weight loss and all staff were informed about the Dietician consent binder available at the Nurses station. On 2/10/23 at 2:26 p.m., the Administrator was informed the IJ was removed. However, the facility remained out of compliance at a severity level of actual harm that is not immediate jeopardy and a scope of a pattern due to the facility's need to evaluate the effectiveness of the corrective systems.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0790 (Tag F0790)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide or obtain from an outside source, routine dent...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide or obtain from an outside source, routine dental services to meet the needs of 1 of 8 residents (Resident # 1) reviewed for dental services. -Resident #1's teeth were observed to be broken and missing teeth, she was not provided with dental services. This failure placed residents at risk of not having their dental needs met, weight loss, deficiency in nutrition, decline in quality of care, and pain. Findings include: Resident #1 Record review of Resident #1's face sheet dated 1/18/23 revealed a [AGE] year-old female who admitted to the NF on 08/30/2022 with the diagnosis of dementia, Type 2 Diabetes Mellitus (blood sugar), hypertension (high blood pressure), muscle weakness, dysphagia 1/12/23, cognition communication deficit, acute hepatitis E, pressure ulcer right heel (12/16/22), pseudomonas 12/16/22, Proteus (mirabilis), 12/16/22 Escherichia and Klebsiella Pneumonia, hypokalemia, localized swelling mass and lump. Record review of Resident #1's Comprehensive Care plan dated 1/16/23 revealed oral care and dental care was not care planned and eating provide milkshakes or liquid food supplements when the resident refuses or has difficulty with solid food or provide nutritious foods that can be taken from a cup or a mug where appropriate and she requires one staff to assist with eating, toilet use, and transferring. Resident #1 has the potential for nutritional problems r/t diet restrictions, on puree diet and has diabetes and wounds. Resident #1 had vitamin supplements, to prevent deficiencies, extra protein and shakes to assist with wound healing, poor by mouth intake an antidepressant hoping to increase my appetite. The interventions are to maintain the diet ordered, monitor/document/report to MD PRN signs and symptoms of malnutrition: emaciation, muscle wasting, significant weight loss: 3 lbs in 1 week, >5% in 1 month, >7.5% in 3 months, >10% in 6 months dated 1/16/23, provide and serve supplements as ordered. Resident #1 has a pressure ulcer of the right heel, and left trochanter, treat wounds daily and be seen by wound care MD weekly with interventions to evaluate wound for size, depth, margins, document progress in wound healing on an ongoing basis. Record review of Resident #1's Quarterly Minimum Data Set, dated [DATE] revealed Oral/Dental Status none of the above were present: Broken or loosely fitting full or partial denture, no natural teeth or tooth fragments, abnormal mouth tissue, obvious or likely cavity or broken natural teeth, inflamed or bleeding gums or loose natural teeth, mouth or facial pain, discomfort or difficulty with chewing or unable to examine. Cognitive Patterns BIMS Summary Score of 3 indicating severe mental impairment, no behaviors were noted, rejection of care was 0, functional status for bed mobility, transfer, toilet use and personal hygiene were extensive assistance with two staff assisting, dressing was extensive with one person assisting, walk in room and corridor, locomotion on unit and off unit were limited assistance with one person physically assisting, and eating was supervision with one staff assisting. Resident #1 required total dependence for bathing with one staff assisting and she ambulated with a walker, urinary continence was occasional and bowel continence was frequently incontinent. Resident #1 was identified for malnutrition and was revealed to have no pain, swallowing/nutritional status she had no problems identified, and loss of 5% or more in the last month or loss of 10% or more in last 6 mths was 0 indicating Resident #1 had not lost weight. Record review on 01/24/2023 of Resident #1's weights revealed the following: 08/31/22: 162lbs 09/02/22: 163.5lbs 09/14/22: 161.5lbs 09/21/22: 157.5lbs 10/08/22: 153.5lbs 11/10/22: 150.3lbs 12/05/22: 147.5lbs 01/12/23: 135lbs In an observation and interview on 1/18/23 at 10:37 a.m. with Resident #1 and CNA A Resident #1 was observed lying in bed and stated the staff brushed her teeth this morning. CNA A stated the staff brushed Resident #1's hair and give Resident #1 showers. CNA A stated Resident #1 was not eating well, but she tried to give Resident #1 health shakes and protein. CNA A explained Resident #1 had just received her pain meds and that is why she is sleeping. Further observation revealed Resident #1 had lots of food in her teeth and it appeared that Resident #1 had broken teeth and the appearance that they were filed down. CNA A stated it looked like Resident #1's teeth were broken. CNA A stated she did not get her up today, but everyone can brush teeth. In an interview on 1/18/23 at 10:50 a.m. with CNA B she stated she fed Resident #1 this morning. CNA B stated that she did not brush Resident #1's teeth, but she used an oral disposable mouth sponge to brush Resident #1's teeth this morning. CNA B stated she did not know if Resident #1 has seen a dentist. In an interview on 1/18/23 at 11:20 a.m. with Wound Care Nurse she stated Resident #1 was not eating and barely drinking a little bit. Resident #1 is on a puree diet and the staff feed her now and she is eating close to 75% of her food, but today she ate 50% of her food. In an interview on 1/18/23 at 12:20 p.m. with the Social Worker she stated the facility has a new dentist that just started and she stated that if any of the residents need to see the dentist the Nurses, CNA's, family members can tell her and she will set them up. The Social Worker stated that a dental company came out and did preliminary exams on all the residents and his next visit will be 1/28/23. The Social Worker stated they want to get everybody an exam and Resident #1 was seen by the dentist on 12/8/22, and they stated she needed hygiene and further dental exam. The Social Worker stated that this was Resident #1's first time being seen since she was admitted to the facility. Record review of facility's policy on Dental Services dated 2022 revealed, It is the policy of this facility to assist residents in obtaining routine (to the extent covered under the State plan) and emergency dental care. Routine dental services means an annual inspection of the oral cavity for signs of disease, diagnosis of dental disease, dental radiographs as needed, dental cleaning, fillings (new and repairs), minor partial or full denture adjustments, smoothing of broken teeth, and limited prosthodontic procedures, e.g., taking impressions for dentures and fitting dentures. The dental needs of each resident are identified through the physical assessment and MDS assessment processes, and are addressed in each resident's plan of care.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to implement a comprehensive person-centered care plan fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to implement a comprehensive person-centered care plan for each resident, consistent with the resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the comprehensive assessment plan of care for 2 of 8 residents (Resident #1 and Resident #2) reviewed for comprehensive care plan in that: - The facility failed to care plan for and delayed treatment of Resident #1's sacral wound unknown to staff until 12/17/2022 when it measured 8.6 x 3.3, circumference 28.38 and required debridement and hospitalization due to sepsis. -The facility failed to care plan and put additional services in place for Resident #1 when she had her 1st fall, so when she had a 2nd fall, she could no longer ambulate causing her to decline in physical and psychosocial health, have pain and not being able to attain her highest level of living. -The facility failed to care plan for Resident #2's helmet and train staff for its use. These failures placed residents at risk of pain, falls, not having their care needs met, which caused residents to have a decline in physical and psychosocial health. who are totally dependent on Staff for skin care and wound care at risk of developing new pressure wounds, worsening of existing wounds, decline in quality of care, infection and experiencing pain. Findings include: Resident #1 Record review of Resident #1's face sheet dated 1/18/23 revealed a [AGE] year-old female who admitted to the NF on 08/30/2022 with the diagnosis of dementia, Type 2 Diabetes Mellitus (blood sugar), hypertension (high blood pressure), muscle weakness, dysphagia 1/12/23, cognition communication deficit, acute hepatitis E, pressure ulcer right heel (12/16/22), pseudomonas 12/16/22, Proteus (mirabilis), 12/16/22 Escherichia and Klebsiella Pneumonia, hypokalemia, localized swelling mass and lump. Record review of Local Hospital Records for Resident #1 printed on 2/1/23 revealed the chief complaint was fall on 1/22/23 who presented to the emergency department via EMS after she was found on the ground after unwitnessed fall. Patient is bedbound she is a poor historian, so most information was gathered from EMS and the nursing home paperwork. Further record review revealed Resident #1 was positive for severe sepsis upon admission to the Emergency Room. Laboratory tests results revealed high lactic Acid at 4.2 with the normal range being 0.4-1.9 on 1/23/23 and [NAME] Blood Count was high at 19.4 and the normal range was between 4.5-11.0x10). The diagnosis was septic vs hemorrhagic shock, large sacral ulcer with osteomyelitis, Left hip pressure ulcer that could be source of infection .She has a bald spot on the back of her head and the sacral ulcer. Interview and Record review on 2/2/23 at 12:30 p.m. with MDS Coordinator of Resident #1's Comprehensive Care plan dated 1/16/23 revealed there was no care plan for the sacral wound and no care plan for Resident #1's fall on 10/1/22. Interview with MDS Coordinator revealed she did not know why Resident #1 was not care planned for the fall or the sacral wound, and she could not answer why. Further record review on 2/2/23 of Resident #1's Comprehensive Care plan dated 1/16/23 revealed a potential/actual infection related to: Wound abscess that was present on admission with interventions to observe for signs of increased infection, such as redness, warmth, drainage, increased pain, fever. Resident #1 is at increased risk for complication (bleeding, bruising, lab abnormalities) r/t use of Anticoagulant therapy secondary to given cardiac health with interventions to have labs as ordered, report abnormal labs to the MD, monitor/document/report to MD PRN signs and symptoms of anticoagulant complications: blood tinged or frank blood in urine, lethargy, bruising, blurred vision, loss of appetite, sudden mental status .Take precautions to avoid falls .I have bowel and bladder incontinence r/t Cognitive loss with risk of additional skin breakdown r/t incontinence with interventions to check resident every two hours and assist with toileting as needed dated 1/16/23. Resident #1 had ADL self-care performance deficit r/t dementia with interventions to bath/shower check nail length and trim and clean, bed mobility, dressing with one staff assisting. Eating provide milkshakes or liquid food supplements when the resident refuses or has difficulty with solid food or provide nutritious foods that can be taken from a cup or a mug where appropriate and she requires one staff to assist with eating, toilet use, and transferring. Resident #1 was at risk for falls r/t dementia and she had an actual fall on 11/24/22 with swelling on left side of forehead, bruising to left cheek and left knee dated 11/24/22 with interventions to anticipate and meet resident's needs, be sure the call light is within reach and encourage the resident to use it for assistance as needed and ensure she is wearing appropriate footwear. She has the potential for nutritional problems r/t diet restrictions, on puree diet and has diabetes and wounds. Resident #1 had vitamin supplements, to prevent deficiencies, extra protein and shakes to assist with wound healing, poor by mouth intake an antidepressant hoping to increase my appetite. The interventions are to maintain the diet ordered, monitor/document/report to MD PRN signs and symptoms of malnutrition: emaciation, muscle wasting, significant weight loss: 3 lbs. in 1 week, >5% in 1 month, >7.5% in 3 months, >10% in 6 months dated 1/16/23, provide and serve supplements as ordered. Resident #1 has a pressure ulcer of the right heel, and left trochanter, treat wounds daily and be seen by wound care MD weekly with interventions to evaluate wound for size, depth, margins, document progress in wound healing on an ongoing basis. Record review of Resident #1's Quarterly Minimum Data Set, dated [DATE] revealed Cognitive Patterns BIMS Summary Score of 3 indicating severe mental impairment, no behaviors were noted, rejection of care was 0, functional status for bed mobility, transfer, toilet use and personal hygiene were extensive assistance with two staff assisting, dressing was extensive with one person assisting, walk in room and corridor, locomotion on unit and off unit were limited assistance with one person physically assisting, and eating was supervision with one staff assisting. Resident #1 required total dependence for bathing with one staff assisting and she ambulated with a walker, urinary continence was occasional and bowel continence was frequently incontinent. Resident #1 was identified for malnutrition and was revealed to have no pain, swallowing/nutritional status she had no problems identified, and loss of 5% or more in the last month or loss of 10% or more in last 6 mths was 0 indicating Resident #1 had not lost weight. Risk of Pressure ulcers/injuries were indicated but revealed 0/no for does resident have one or more unhealed pressure ulcers/injuries. Record Review of pressure ulcers development: -Record Review of Wound 1 Right lateral thigh wound type is a nodule acquired on 8/30/22 before entering the facility. -Record Review of Wound Assessment Details dated and acquired on 12/15/22 revealed Wound 2, Wound Care Physician's initial exam treating deep tissue right heel 3.2 cm x1.7cm. The right heel Deep Tissue Injury was not identified on previous weekly skin assessments. Wound was not found to be unavoidable. -Record review of Resident #1's progress notes dated 12/14/22 revealed Right heel deep tissue injury was documented. -Record Review of Wound Assessment Details dated and acquired on 12/22/22 revealed Wound 3, Wound Care Physician's initial exam treating sacral with right and left buttock pressure ulcer involvement 8.6cmx3.3. There was no documentation about a sacral wound prior to 12/17/22. Wound was not found to be unavoidable. -Record Review of Wound Assessment Details dated and acquired on 1/19/23 revealed Wound 4, Wound Care Physician's initial exam treating left hip pressure ulcer measuring 2.3 cmx 2.1cm. Stage is unstageable pressure injury obscured full thickness skin and tissue loss, exudate amount is moderate and exudate type is serous. Wound was not found to be unavoidable -Record Review of Wound Assessment Details revealed there was no documentation of left thigh wound on wound care notes and nothing about it being treated. Record review of Weekly skin assessments ranging from the time of admission on [DATE] through 12/17/22 revealed a sacral wound was not identified. Record review on 01/24/2023 of Resident #1's weights revealed the following: 08/31/22: 162lbs 09/02/22: 163.5lbs 09/14/22: 161.5lbs 09/21/22: 157.5lbs 10/08/22: 153.5lbs 11/10/22: 150.3lbs 12/05/22: 147.5lbs 01/12/23: 135lbs Record reviews of Physician Orders dated revealed: 12/12/22 Order for Cipro 500 mg 1 tablet by mouth until 12/19/22. 12/14/22 Order for Amoxicillin 875 mg-125mg 1 tablet by mouth every 12 hours until 12/28/22 for e-coli infection of the right hip 12/20/22 Order for Rocephin 1 gram intramuscular for infection for 7 days (2.1 ml of lidocaine). 1/12/23 Order for Augmentin 875-125 1 tablet PO for wound infection for 14 days to end on 12/28/22 for the right hip. 1/2/23 Pill Supplements, shakes, and appetite stimulant Remeron were ordered. 1/12/23 Resident #1 was started on Vitamin C 500 mg 1 tablet by mouth for wound healing twice a day. 1/12/23 Multi Vitamin 1 tablet twice a day 1/12/23 Zinc Oxide once a day Record review of Resident #1's progress notes dated 9/26/22 at 11:19 a.m. revealed an SBAR Summary RN Assessment/LPN Appearance of resident - What I think is going on with the resident is: Resident has pain and possible infection to left thigh wound, resident only has PRN Tylenol which is not effective. Additional Nursing Notes as applicable: Resident up most of night with increased and anxiety, resident wanting to go home, Resident has pain in left thigh wound and signs of possible infection to area, updated NP on patient status, NP assessed patient, new order received for antibiotic treatment and routine pain control. Record review of Resident #1's progress notes dated 12/17/22 at 7:08 p.m. revealed LPN A documented in the Nursing progress note skin shearing bilateral buttock, slip skin visible. Orders for clean with normal saline pat dry calcium alginate and cover with a dry dressing. -12/22/22 wound care Dr. progress notes revealed sacral wound with left and right buttock involved 8.6x 3.3, circumference 28.38. On 12/29/22 Wound Care Doctor debrided wound. Wound care Doctor documented Resident #1 was -given a multi vitamin with minerals , Vitamin C, Zinc. -1/19/23 record review of Wound Care Doctor notes revealed left Hip pressure ulcer was identified with drainage yellow slough 75% unstageable pressure injury, 2.3Lx W 2.1 circumference is 4.83. In an observation and interview on 1/18/23 at 10:37 a.m. with Resident #1 and CNA A Resident #1 was observed lying in bed and observation revealed her hair all over her head, it appeared to be dry and there was a bald spot on the back of her head. Resident #1 said the staff comb her hair once a day and that the staff give her showers. Resident #1 stated the staff brushed her teeth this morning. CNA A stated the staff brushed Resident #1's hair and give Resident #1 showers. CNA A stated Resident #1 has a pressure sore that is bad on the buttocks and the side. CNA A stated Resident #1's at first Resident #1's sacral pressure sore looked like she had a burn, and the skin was coming off and when CNA A left the hall and came back the sore was big. CNA A stated she was helping the Wound Care Nurse when she did the dressing for Resident #1's pressure sore and the Wound Care Nurse said the staff were not getting Resident #1 up and the Wound Care Physician cleaned Resident #1's wounds. CNA A stated Resident #1 was not eating well, but she tried to give Resident #1 health shakes and protein. CNA A explained Resident #1 had just received her pain meds and that is why she is sleeping. Observation revealed a fall mat by Resident #1's bed. CNA A stated Resident #1's hair is hard, but the CNA's comb it with a brush. Further observation revealed Resident #1 had lots of food in her teeth and it appeared that Resident #1 had broken teeth and the appearance that they were filed down. CNA A stated it looked like Resident #1's teeth were broken. CNA A stated she did not get her up today, but everyone can brush teeth. In an interview on 1/18/23 at 10:50 a.m. with CNA B she stated she fed Resident #1 this morning. CNA B stated that she did not brush Resident #1's teeth, but she used a sponge to brush Resident #1's teeth this morning. CNA B stated she did not know if Resident #1 has seen a dentist. In an interview on 1/18/23 at 11:20 a.m. with Wound Care Nurse she stated Resident #1 was not eating and barely drinking a little bit. The Wound Care Nurse stated Resident #1 went down and had the right hip abscess that started bothering her that is healing now. She stated from Resident #1 not eating and decreased moving she got a sacral wound, and the Wound Care Physician came to debride it and took the unstageable part off. The Wound Care Physician comes to the facility every Thursday and he debrided Resident #1's sacral pressure sore twice taking the tissue off. Resident #1 also has a pressure sore on the right and left hip. Resident #1 is on a puree diet and the staff feed her now and she is eating close to 75% of her food, but today she ate 50% of her food. The Wound Care Nurse stated Resident #1 does not get up because the Wound Care Physician did not want Resident #1 up and she does not lay on her back at all. In an interview on 1/18/23 at 11:45 a.m. with the DON she stated Resident #1 admitted to the facility with a right thigh wound and it would not go away no matter what they did. The DON stated Resident #1 had long nails and they got her to trim the nails. The DON stated Resident #1 had a small area on left hip and sacral area was debrided and Resident #1 was put on antibiotics. Resident #1 wanted an MRI of the wounds, but all the consults never got done because Resident #1's POA was never here and now a family member says she is here now. The DON stated she called the Nurse Practitioner and the Wound Care Physician, and the Wound Care Physician ordered lab work on the sacral and a hip x-ray. The DON stated Resident #1 did have poor dentition. She stated it was difficult to turn Resident #1, but she does have pain management on board. The DON stated Resident #1's family member kept insisting she go to the hospital. The DON stated the facility increased Resident #1's pain management over the weekend and the on-call Physician was contacted and he said no hospital and have the wound care Physician to come to see Resident #1. The DON said the sacral wound had just been debrided and Wound Care Physician comes every Thursday and were patching the sacral wound with calcium alginate. In an interview on 1/18/23 at 12:31 p.m. with Family Member 1 she stated the biggest concern the family had for Resident #1 is getting her the proper care she needs. Family Member 1 stated Resident #1 needs to be transferred to the hospital, but the DON stated the only person could request Resident #1 to go to the hospital was the POA. She stated the POA has been missing and Resident #1 has dementia. Family member 1 stated Resident #1 said she was in pain. Family Member 1 stated she watched the Wound Care Nurse, and she was doing wound care to the outside of the wound, but the inside of the wound is being done once a week. Family Member 1 stated if the facility did not want to take Resident #1 to the hospital, can they take her to her own doctor. Family Member 1 stated Resident #1 had a boil in her leg area before, but now there is a lot of decline, and the pressure sores are all over her body and Resident #1 had only been here at the facility for 4 mths. In an interview on 1/24/23 at 10:09 a.m. with the Wound Care Nurse she stated she had been the wound care nurse for a year and the facility has 8 in house pressure wounds and 15 total pressure wounds. The Wound Care Nurse stated Resident #1 admitted to the facility with a nodule to the right hip and after that it was painful for her, and she fell quite a bit and she stopped eating. The Wound Care Nurse stated Resident #1 had poor food intake, so they got her a speech pathologist assessment and changed her diet she believed from mechanical soft to puree and Resident #1 started eating more. The Wound Care Nurse stated she developed a sacral wound on December 22, 2022, and it was unstageable. The Wound Care Nurse stated she was doing wound care on the sacral pressure sore and putting calcium alginate until the Wound Care Physician came in. The Wound Care Nurse stated the Wound Care Physician used calcium alginate and a dry dressing to treat the sacral pressure sore and it was measured at 8.6x3.3 cm initially. The wound care nurse said she saw the wound for Resident #1 and then the Wound Care Nurse got Covid and was gone for 8 days. The Wound Care Nurse stated she did not know what the facility staff had done while she was gone. The Wound Care Nurse stated the facility nurses are supposed to do the wound care while she was gone, but when she came back Resident #1's pressure sore looked the same. She stated the wound care doctor debrided the sacral wound on 12/29/22. In an Interview on 1/24/23 at 10:44 a.m. with the Speech Pathologist he assessed Resident #1 on January 2nd, 2023, due to resident poor dietary intake. The Speech Pathologist stated during his assessment of Resident #1, he observed that Resident #1 was not chewing her food but instead, was pocketing food. He stated Resident #1 was able to swallow without difficulty and therefore changed Resident #1's diet from a regular diet to a puree diet and after changing Resident #1's diet to a puree diet intake went from 10% to 100 %. In a telephone interview on 1/24/23 at 11:07 a.m. with Dietician regarding Resident #1 she stated she started working at the Nursing Facility in November 2022 and was aware of Resident #1's weights and had made some recommendations on December 19, 2022. The Dietician stated she made recommendations for house supplements twice a day and liquid protein. The Dietician stated she did discuss with the nurses about Resident #1's decrease in appetite and the medication Remeron takes about 60 days to get in the system to be effective. The Dietician stated the NF was going through some Administrative changes involving the DON. The Dietician stated it just appeared that Resident #1 had a poor dietary intake appetite and said a gastrostomy feeding was never mentioned to Resident #1's family. In an observation and interview on 2/1/23 at 9:00 a.m. with Resident #1 at local hospital she was observed sleeping and was difficult to wake. Observation revealed Resident #1 was on antibiotic IV(vancomycin) and she had a wound vac. In an observation and interview on 2/1/23 at 9:07 a.m. with LVN at local hospital she stated Resident #1 had a wound vac, and the Wound Care Nurse and Infection Control Physician change the wounds on Monday, Wednesday, and Friday. She stated the hospital was about to change the wounds at this time, so she was giving Resident #1 Morphine 4 mg. The LVN at local hospital stated Resident #1's wounds were because Resident #1 was not being turned. She stated the wound was huge. In an interview on 2/1/23 at 9:15 a.m. with local Hospital Dietician and LVN at local hospital and he stated Resident #1 was not eating and had just been sipping on ensure. The Dietician stated if Resident#1 did not increase in her eating, they will have to do a tube. The LVN Nurse said she would attempt to get Resident #1 to eat more. The LVN Nurse said Resident #1 has wounds on her heals and that is why she said they were not moving Resident #1 from the sacrum all the way to the hip. The LVN Nurse stated the wounds did not happen overnight. In an interview on 2/1/23 at 9:30 a.m. with Local Hospital Wound Care Nurse she stated Resident #1's can start within hours, but Resident #1's wounds were probably there for 6mths because her eating is not great and with mental health. The Wound Care Nurse at local hospital stated the sacrum wound was not her only wound and Resident #1 had tunneling and that is based on the laying on it and how she lays on it causing undermining tunneling. The Wound Care Nurse said the hip wound on the other side was filled with chronic fat and the first thing to go is your skin. The Wound Care Nurse stated she saw Resident #1 in the ICU 2 weeks ago when Resident #1 first arrived. She stated when she saw the sacral wound, they immediately got the Doctor to get Resident #1 on the wound vac. The Wound Care Nurse stated the pressure sore is due to bed services, her not being turned and repositioned, skin break down, not eating, and psychosis. She stated Resident #1 is alert and oriented. Observation revealed the local hospital Wound Care Nurse measured the wound and it was 14.5x2cm. The Wound Care Nurse stated the wound is better since she saw Resident #1 in the ICU and that the tissue was healing. Observation revealed Resident #1 crying out for pain, but she had already received pain med's. Resident #1 was observed crying out stating momma, you just don't know. The Wound Care Nurse stated Resident #1 had already had 10 days on antibiotic and Resident #1 came into the ER septic with high lactic acid. In an interview on 2/1/23 at 9:50 a.m. with Local Hospital Infectious Disease Physician he stated Resident #1 has another wound on her left hip that is chronic, and it smelled terrible. He stated the wound was cleaned in ICU and the sacral wound is terrible with a lot of undermining. The Local Hospital Infectious Disease Physician stated the facility did not wound vac the sacrum. Observation revealed the infectious disease physician looked at the wound on the left hip and he stated, and this Surveyor observed a huge hole on the inside of the wound the size of the index finger and thumb opened. The local hospital infectious Disease Physician stated he could not measure the left hip wound because it is inside. Observation revealed the Wound Care Nurse packing the hole and pulling it out to clean the wound. The Infectious Disease Physician stated Resident #1 has a PIC line and had been receiving antibiotics and he stated to keep giving Resident #1 Bactrim for the sacrum. Observation revealed the wound was cleaned with H Chlor., and he stated Resident #1 received 4 mg of morphine prior to her receiving wound care. The Infectious Disease Physician stated the hole of the wound on the hip is small, but its bigger underneath (tunneling) and he stated it was from friction and pulling and shearing force. The infectious disease physician stated that it was from Resident #1 turning, but the facility should have caught the wounds before they got to this point. In an interview on 2/1/23 at 10:30 a.m. with Local Hospital Case Manager he stated Resident #1 admitted to the hospital for head pain injury as the chief complaint and swelling from the Nursing facility. The Hospital Case Manager stated EMS transported Resident #1 due to an unwitnessed fall and she was found by staff. Resident #1 was stated to have wounds is Stage IV tunneling on sacrum, unstageable ulcer on right and left hip, blood pressure was low, lactic acid was high and Resident #1 had sepsis. In an interview and Record Review of Resident #1's Clinical Records on 2/1/23 at 12:33 p.m. with the DON she stated Resident #1 had dementia, was able to get up and transfer, and was getting up and walking down the hall unaided but was unstable. The DON stated Resident #1 had the right thigh wound that she admitted with. The DON stated Resident #1 had an unwitnessed fall on 10/1/22 at 10:23 p.m. and she complained of pain to left knee. The DON stated the facility did not complete a risk management assessment for Resident #1 for this fall. The DON stated an SBAR was completed for 10/1/22 and Resident #1's vital signs were normal, Resident #1 complained of left knee pain, and she was given Tylenol, the facility called the on-call provider, and an attempt was made to contact Resident #1's Responsible Party, but there was no answer. The DON stated on 10/1/22 the left knee x-ray showed no acute fracture or dislocation. The DON stated Resident #1 did not receive Therapy at this time. The DON stated Resident #1 already had fall mats, and this fall was not listed on the Care plan. The DON stated the facility only had the blanket information that they always put on the care plan. The DON stated this fall was not called in to the State. The DON stated on 11/24/22 Resident #1 had an unwitnessed fall at 3:52 a.m. where the left side of Resident #1's forehead was swelling and there was bruising of left cheek and left knee. The DON stated Resident #1 did not complain of pain. The DON stated the on-call Physician ordered for Resident #1 to go out for an evaluation at the local hospital and the Responsible Party was notified. The DON stated that the local hospital records revealed facial contusion and abrasion status post fall. Resident #1 was found by LVN B when she heard Resident #1 yelling and observed her face forward on the floor. The DON stated she did not call the State for minimal injury and on 11/24/22 at 7a.m. Resident #1 returned to the facility by ambulance via stretcher with no new orders or concerns. She stated Resident #1 was placed in bed and neuro checks continued and no change was done to Resident #1's care plan. The DON stated the facility continued with the same blanket statement for the Care Plan and Physical Therapy to evaluate as needed. DON stated on 11/29/22 the Resident #1 was screened for fall on 11/24/22 and x-rays were completed on 11/25/22 of the knee. The bones were osteo corroded and moderate to severe degenerative disease with mild knee joint diffusion, no dislocation or fracture on 11/25/22. The DON stated getting up for Resident #1 became difficult at that point, where she could stand for a while until it got uncomfortable. The DON stated on 11/29/22 an x-ray was completed on hip; pelvis and they redid the knee. The right hip was negative no acute process demonstrated and right knee moderate to severe degenerative large joint effusion. The DON stated Resident #1 started having a hard time bearing weight. In an interview on 02/01/2023 at 1:08pm with the Wound Care Nurse she stated she would have to look at Resident #1's records to see if she was on any supplements for weight loss. The Wound Care Nurse stated she was aware that Resident #1 was losing weight and told the nurse on the unit who were also aware of Resident #1's weight loss. The Wound Care Nurse stated she did not attend any morning meetings or QAPI meetings only the DON. The WCN said on 12/22/22 after reviewing resident records said the Wound Care Doctor began treating Resident #1's wound to the sacral area. The WCN said the WC Doctor began treating Resident #1's deep tissue injury to the right heel on 12/15/22. The WCN said the WC Doctor last saw Resident #1 on 01/19/22 because of resident sacral wound. The WCN said she had been the NF WCN since October of 2021 and at one time had attended some morning meetings for maybe 2 months in 2022. The WCN said she stopped attending the morning meetings because the DON told her she did not need to attend. The WCN said she done skin assessments Monday-Friday and the unit nurses do skin assessments on the weekends as well as dressing changes. In an interview on 02/01/2023 at 1:30 p.m. with the DON regarding morning meetings and QAPI meetings said the morning meetings were conducted Monday through Friday with each Department Head discussing admissions, discharges, etc. The DON said another meeting is held with staff discussing skilled residents. The DON said QAPI meetings were held each month discussing triggers such as falls, infections, weight loss, certain medications, etc. The DON said the QAPI meetings were more extensive. The DON said Resident #1 was ambulatory with an unsteady gait. The DON said Resident #1 had decrease in mobility after 1st fall in the month of October 2022 and really noticed a big decline 11/24/23. The DON said Resident #1 could reposition self but not purposely. The DON said she could not explain why the Dietician did not see Resident #1 sooner. In an interview on 02/01/2023 at 2:08pm with CNA C she stated Resident #1 verbalized often that she was in a lot of pain saying oh baby I am hurting. CNA C stated Resident #1 never refused care from her. CNA C stated Resident #1 had a huge wound on her back side and was unable to turn self and depended on the staff to turn her. CNA C stated Resident #1 had a wound to her right thigh and a wound on one of her heels and that Resident #1 ate sometimes but not consistently, mostly not eating. CNA C stated she did report to the nurse Resident #1's lack of appetite. CNA C stated she could not remember the nurses name because she worked with different nurses. CNA C stated sometimes the dates on Resident #1's sacral wound was outdated especially on the weekends. CNA C stated Resident #1's wound had a foul odor. CNA C stated she worked the 6am-2pm and sometimes worked doubles. In an interview on 2/2/23 at 11:35 a.m. with CNA A she stated at first Resident #1's skin on her sacrum was kind of dark after Thanksgiving, but when CNA A moved to a different hall Resident #1's sacrum looked like you have a burn and the skin come off. CNA A stated Resident #1 did not have a hole or anything. CNA A stated she thinks they started getting Resident #1 up and being in the wheelchair with the pressure from the seat Resident #1's pressure sore got worse and that is when they started wound care. In an interview on 2/2/23 at 11:40 a.m. with Anonymous Staff 2 she stated she had seen on the weekend if the wound care nurse is not here the nurses have to do the wound care. Anonymous Staff 2 stated the nurses were not doing wound care. The Anonymous Staff 2 stated she saw LVN C doing the wounds, and she just took the patch off and put on another one without cleaning the wound and putting on any medicine. Anonymous Staff 2 stated LVN C quit, but before she did, she saw LVN C not doing everybody's pressure sore leaving the building and hiding. Anonymous Staff 2 stated that it happened under DON B. In an interview on 2/2/23 at 11:45 a.m. with Anonymous Staff 3 she stated she told the Wound Care Nurse about Resident #1's skin was dark around December 1-5, 2022. Resident #1 would lay on her side because of the abscess on her right side. Anonymous Staff 3 stated Resident #1's skin was dark on her sacrum, but you could not see a wound, it was just a little spot a different color on her back. The Anonymous Staff 3 stated Resident #1 was always in pain and only ate a little bit. Anonymous Staff 3 stated Resident #1's eating depended on her pain or if Resident #1 liked the food and she started receiving health shakes so Resident #1 could heal. In an interview on 02/02/2023 at 11:50am with Interview with ADON she stated the Wound Care Nurse did skin assessments and when the Wound Care Nurse was not at the facility, the nurses on the units had to do the skin assessments as well as on the weekends. The ADON stated later on, Resident #1 developed a wound to her sacral area and left hip and was eating okay but later Resident #1's dietary intake decreased, and the staff had to feed her. The ADON stated Resident #1 began to pocket her food and that was when Speech Pathologist got involved. The ADON said before Resident #1's sacral wound was debrided, the sacral wound looked like a stage 2 wound, and they completed a wound culture of the sacral wound. The ADON stated she did not know when Resident #1 developed the wound to her sacral area. The ADON stated a gastrostomy feeding was never discussed. She stated Resident #1 was in a lot of pain due to her right hip. The ADON stated Resident[TRUNCATED]
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s), $240,099 in fines. Review inspection reports carefully.
  • • 19 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $240,099 in fines. Extremely high, among the most fined facilities in Texas. Major compliance failures.
  • • Grade F (4/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is The Lev At Winchester's CMS Rating?

CMS assigns The Lev at Winchester an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Texas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is The Lev At Winchester Staffed?

CMS rates The Lev at Winchester's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 48%, compared to the Texas average of 46%.

What Have Inspectors Found at The Lev At Winchester?

State health inspectors documented 19 deficiencies at The Lev at Winchester during 2023 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 16 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates The Lev At Winchester?

The Lev at Winchester is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by OAKBEND MEDICAL CENTER, a chain that manages multiple nursing homes. With 94 certified beds and approximately 78 residents (about 83% occupancy), it is a smaller facility located in ALVIN, Texas.

How Does The Lev At Winchester Compare to Other Texas Nursing Homes?

Compared to the 100 nursing homes in Texas, The Lev at Winchester's overall rating (2 stars) is below the state average of 2.8, staff turnover (48%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting The Lev At Winchester?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the below-average staffing rating.

Is The Lev At Winchester Safe?

Based on CMS inspection data, The Lev at Winchester has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at The Lev At Winchester Stick Around?

The Lev at Winchester has a staff turnover rate of 48%, which is about average for Texas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was The Lev At Winchester Ever Fined?

The Lev at Winchester has been fined $240,099 across 2 penalty actions. This is 6.8x the Texas average of $35,480. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is The Lev At Winchester on Any Federal Watch List?

The Lev at Winchester is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.