MIRA VISTA COURT

7021 BRYANT IRVIN RD, FORT WORTH, TX 76132 (817) 361-1400
For profit - Limited Liability company 142 Beds FUNDAMENTAL HEALTHCARE Data: November 2025 2 Immediate Jeopardy citations
Trust Grade
0/100
#1044 of 1168 in TX
Last Inspection: July 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Mira Vista Court in Fort Worth, Texas has received a Trust Grade of F, indicating significant concerns about the quality of care provided. Ranking #1044 out of 1168 facilities in Texas places it in the bottom half, and it ranks #63 out of 69 in Tarrant County, suggesting very few local options are better. Although the facility is reportedly improving, with issues decreasing from 14 in 2024 to 6 in 2025, it still faces serious challenges, including $87,958 in fines, which is higher than 75% of Texas facilities. Staffing is a major concern, with a poor rating of 1 out of 5 stars and a troubling RN coverage level that is lower than 90% of state facilities. Specific incidents of concern include failures to ensure proper foot care for a resident at risk of serious complications, inadequate infection control protocols that contributed to a COVID-19 outbreak, and a serious incident of inappropriate touching between residents. While there are some signs of improvement, families should weigh these serious issues against the nursing home's efforts to enhance care.

Trust Score
F
0/100
In Texas
#1044/1168
Bottom 11%
Safety Record
High Risk
Review needed
Inspections
Getting Better
14 → 6 violations
Staff Stability
⚠ Watch
51% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$87,958 in fines. Higher than 67% of Texas facilities. Some compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 12 minutes of Registered Nurse (RN) attention daily — below average for Texas. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
34 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 14 issues
2025: 6 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Texas average (2.8)

Significant quality concerns identified by CMS

Staff Turnover: 51%

Near Texas avg (46%)

Higher turnover may affect care consistency

Federal Fines: $87,958

Well above median ($33,413)

Moderate penalties - review what triggered them

Chain: FUNDAMENTAL HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 34 deficiencies on record

2 life-threatening 1 actual harm
Jul 2025 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents fed by enteral means received the app...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents fed by enteral means received the appropriate treatment and services to prevent complications of enteral feedings for 1 of 3 residents (Resident #35) reviewed for enteral nutrition.The facility failed to follow Resident #35's physician orders for enteral feeding when LVN E flushed with 30 cc's of water instead of 60 cc's before and after feedings on 07/29/2025. These failures could affect residents receiving enteral nutrition/hydration and place them at risk of dehydration. Findings included:Record review of Resident #35's undated admission Record reflected she was a [AGE] year-old female admitted to the facility on [DATE].Record review of Resident #35's comprehensive MDS, dated [DATE], reflected a BIMS score of 07 indicating moderate cognitive impairment. Her diagnosis included heart failure, high blood pressure, stroke, depression, asthma, and a use of a feeding tube. Record review of Resident #35's care plan, last edited 04/29/25, reflected Resident #35 required tube feeding related to diagnosis of stroke. Goal: Resident #35 will not exhibit signs of complications from feeding tube or enteral feeding solution. Interventions included to Assess for dehydration, assess for complications, monitor for signs of malnutrition, monitor weight, record, and monitor intake and output every shift. Administer feeding by feeding tube as ordered. Check for tube placement before feeding, water flush and medication administration. Flush feeding tube as ordered.Record review of Resident #35's physician order dated 04/18/25 revealed Enteral Feeding: Flush tube with 60 cc warm water before and after bolus feeding administration.Record review of Resident #35's physician order dated 06/28/25 revealed Enteral Feeding: Formula - Osomlite 1.5 Give 270 mL by bolus per feeding tube 5 times per day. Observation and interview on 07/27/25 at 1:32 PM with resident in her room just finished a shower. Resident has limited communication, Resident #35 points to her stomach when asked about her feeding tube. Interview on 07/27/25 at 1:35 PM with LVN F who stated Resident #35 does have a feeding tube, Resident #35 also pleasure feeds in the theater room to be observed by staff. Interview on 07/28/25 at 2:32 PM with ADON who stated Resident #35 did bolus feeding around 1:00 PM by LVN E. ADON revealed record review that LVN E administered feedings at 8:00 AM, 11:00 AM, 2:00 PM on 07/28/25. ADON expressed that nurses were responsible for administering tube feedings, and they were to check for placement, residual, and follow physician orders for the feedings.Observation of Resident #35's bolus feeding on 07/29/25 at 10:49 AM with LVN E revealed Resident #35 laid in bed. According to LVN E she prepared 60 cc of water for flushing, 1 carton of Osmolite 1.2 formula, gloves and gown due to Resident #35 on enhanced barrier precautions. LVN E lifted head of bed to 45-degree angle, observation of the feeding tube area dated 07/29/25 without any redness or signs of infection. LVN E stated residual was 10 cc's. LVN E stated she flushed the tube with 30 cc's of water. LVN E administered the formula by gravity with no complications. LVN E stated she was now going to flush with 30 cc of water . LVN E then ensured feeding tube was locked and resident had no concerns and LVN E performed doffing her gown and gloves and completed hand hygiene. Interview on 07/29/25 at 11:05 AM with LVN E who stated she provided Resident #35 with 30 cc's of water before and after feeding; that was what she normally did as facility protocol and she was told to do so by the ADON . Upon review of Resident #35's physician orders she revealed the orders called for 60 cc before and after feeding. According to LVN E she was responsible for administering Resident #35 with feedings, and that she should have followed physician orders to flush with 60 cc of water before and after each feeding. LVN E stated not doing so placed Resident #35 at risk of dehydration. LVN E stated she would contact the physician and advise him of her error. Interview on 07/29/25 at 11:10 AM with ADON who stated the facility does have a protocol to flush tube feedings with 30 cc of water before and after feedings. ADON stated she and LVN E went over the process for feeding due to surveyor request to observe Resident #35's feeding and she advised LVN E to follow facility protocol. ADON stated although we have a protocol, LVN E should have followed physician orders to flush with 60 cc of water before and after feedings, ADON stated nurses should review physician orders before the task and always follow the order. ADON stated not following physician orders to flush with 60 cc of water before and after feeding placed Resident #35 at risk of dehydration. Record review facility policy revised 05/05/23 titled Gastrostomy Tubes reflected:The facility must ensure the following:POLICY: Gastrostomy tubes may be used for residents who require enteral feedings to maintain nutrition the patient/resident will maintain acceptable parameters of nutritional status to include usual body weight or desirable body weight range, and electrolyte balance, unless the patient/resident clinical condition prohibits this, or the patient/resident preferences indicate differently. The patient/resident will be offered sufficient fluids to maintain proper hydration and health. The facility must ensure the following:1. The patient/resident who is able to consume enough food alone or with staff assistance will not be fed by enteral methods unless the patient/resident clinical conditions demonstrate that the enteral feeding was clinically necessary, and consent was obtained by the patient/resident and/or responsible party.2. The patient/resident that is fed by enteral methods receives the appropriate treatment and services to restore oral eating skills and prevent complications of enteral feeding, like aspiration pneumonia, diarrhea, vomiting, dehydration, metabolic abnormalities, and nasal-pharyngeal ulcers.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and co...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to establish and maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 5 residents (Resident #38) reviewed for infection control. CNA A failed to wear a gown when providing care to Resident #38, who was on enhanced barrier precautions. This failure could place residents at risk of being infected by staff in contact with other residents with infections. Findings included: Review of Resident #12's MDS reflected the resident was a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included the following: diabetes, stroke, non-Alzheimer's dementia, hemiplegia (weakness or paralysis affecting one side of the body), muscle wasting, and cognitive communication deficit. The resident had short and long term memory impairment and his cognitive skills were severely impaired, and his speech was unclear. The MDS further reflected Resident #12 had a feeding tube. Review of Resident #12's care plan edited on 06/02/25 reflected Resident #12 was at risk for aspiration due to presence of feeding tube related to the diagnosis dysphagia (difficulty swallowing food or liquids) related to a CVA (stroke). Approaches included to administer feeding via g-tube as ordered. Further review of the resident's care plan reflected Resident #12 had a stage 4 pressure wound on his left lateral foot. Approaches included to turn and reposition frequently and keep boots on foot to offload. Observation on 07/27/25 at 10:07 AM revealed there was PPE hanging from Resident #12's room that included gloves, gowns, and masks. There was a sign on the door that reflected the following: Enhanced Barrier Precautions.everyone must wear gloves and gown for the following high contact resident care activities such as dressing, bathing/showering, transferring, providing hygiene, changing briefs or assisting with toileting.wound care: any skin opening requiring a dressing. Observation on 07/27/25 at 10:10 AM of Resident #12 revealed he was in bed with his eyes fixated on the TV. The resident was not able to speak but was able to make eye contact when he was spoken to. The resident's legs appeared to be contracted, and he had on a potus boot (boots that can be used for individuals who are bedridden or have limited mobility). on each foot. Prior to entering Resident #12's room CNA A she put on some gloves and no gown and then proceeded to take the boots off the resident so to check the skin integrity of the resident's feet and finally repositioned the resident in bed. Interview on 07/29/25 at 12:06 PM with CNA A revealed who stated if a resident was on enhanced barrier precautions staff needed to put on a gown and gloves prior to entering their room. CNA A said when she before she entered Resident #12's room she should have put on a gown but she said she asked another aide, but did not say who, and CNA A was told a gown did not need to be worn if they were just checking on the resident. CNA A further stated PPE should be worn to protect the residents from infections because they are providing care from room to room. Interview on 07/29/25 at 1:57 PM with the ADON revealed who stated gown and gloves should be worn prior to caring for Resident #12, who is was on enhanced barrier precautions, to prevent the spread of infection from resident to resident. Interview on 07/29/25 at 2:20 PM with the DON revealed who stated all residents on enhanced barrier precautions including Resident #12, staff must wear gown and gloves prior to entering the resident's room to provide care. It was important for the correct PPE to be worn because the staff could come in contact with bodily fluids, and it would help spread infections as staff go from room to room to provide care. Review of the facility's policy titled Transmission Based/Standard Precautions, and Enhanced Barrier Precautions revised May 2023 reflected the following: Policy 1. The facility will use transmission-based precautions when the routes of transmission is not completely interrupted using standard precautions alone. Procedures: Enhanced Barrier Precautions (EBP)1. Enhanced Barrier Precautions expand the use of PPE (gowns and gloves) during high-contact resident care activities that provide opportunities for transfer of MDROs to staff hands and clothing.A. EBP will be implemented for All residents with the following:. 2) Wounds and/or indwelling medical devices (central lines, urinary catheter, feeding tube.) B. EBP will be implemented during the following high-contact resident care activities:1. Dressing2. Bathing/showering3. Transferring4. Providing hygiene 5. Changing lines6. Changing briefs or assisting with toilet C. EBP requires the following PPE: 1. Gloves 2. Gown 3. Face protection is performing activity with risk of splash or spray.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident who is was unable to carry out activ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident who is was unable to carry out activities of daily living received the necessary services to maintain grooming, and personal and oral hygiene for 2 of 5 residents (Resident #12 and Resident #21) reviewed for ADL care. 1. The facility failed to ensure Resident #12's fingernails were cut and clean. 2. The facility failed to provide Resident #21 with personal hygiene and grooming during showers, leaving her with facial hair on her chin consisting of at least 10 strains of hair approximately an inch long as of 07/27/25. These failures could place residents at risk of not receiving hygiene care which could cause skin breakdown, a loss of dignity and self-worth. Findings included: 1. Review of Resident #12's MDS reflected the resident was a [AGE] year-old male who was admitted to the facility on [DATE]. His diagnoses included diabetes, stroke, non-Alzheimer's dementia, hemiplegia (weakness or paralysis affecting one side of the body), muscle wasting, and cognitive communication deficit. The resident had short and long term memory impairment and his cognitive skills were severely impaired and his speech was unclear. The MDS further reflected the resident required substantial/maximal assisted for personal hygiene. Review of Resident #12's care plan edited on 06/02/25 reflected he required assistance with activities of daily living. Goals included the resident would maintain a sense of dignity by being clean, dry, odor free and well groomed. Observation on 07/27/25 at 10:10 AM of Resident #12 revealed he was in bed with his eyes fixated on the TV. The resident was not able to speak but was able to make eye contact when he was being spoken to. The resident's legs appeared to be contracted but was able to move his hands. Resident #12's fingernails were about 1/2 inch long and both thumbs had dark substance underneath the nail. Interview on 07/27/25 at 12:06 PM with CNA A revealed Resident #12 was a diabetic therefore the nurse was responsible for cutting his fingernails. CNA A said the resident has long fingernails as long as she could remember and thought it was the resident's preference to have them that long therefore, she had not said anything to the nurse about having the fingernails cut. Interview on 07/29/25 at 1:49 PM with LVN B revealed she was on her third week working at the facility she was not sure who was responsible for cutting Resident #12's fingernails. LVN B said she had noticed the resident's fingernails were long and dirty and she had thought about cutting and cleaning them but had not gotten around to it. LVN B further stated it was important to keep resident's fingernails cut and clean because it was part of their hygiene needs. Interview on 07/29/25 at 1:57 PM with ADON C revealed resident fingernails were cut by the CNA's and if the resident was a diabetic, they would but cut by the nurses. ADON C said Resident #12 was a diabetic so his fingernails should have been cut by the charge nurse. ADON C said resident fingernails should be check during shower days and during skin assessments and cut as needed because the resident could cut themselves and get an infection. Interview on 07/29/25 at 2:20 PM with the DON revealed nail care was done by the CNA's and if the resident was a diabetic, it would be done by the nurses. The DON said it was important to keep nails clean and cut to keep germs out of the fingernails and to prevent injuries if the resident were to scratch themselves. 2. Record review of Resident #21's undated admission Record reflected she was a [AGE] year-old female admitted to the facility on [DATE] and last return 04/11/25. Record review of Resident #21's comprehensive MDS, dated [DATE], reflected a BIMS score of 11 indicating moderate cognitive impairment. Her Functional Status evaluation indicated she required substantial/maximal assistance with her personal hygiene. Diagnosis included high blood pressure, Renal Insufficiency (reduced blood flow to the kidneys), high blood sugar, traumatic brain injury (external force that disrupts normal brain function), seizure disorder (abnormal electrical activity in the brain), anxiety disorder (significant and uncontrollable feelings of fear), depression. Record review of Resident #21's care plan, last edited 06/27/25, reflected she had an ADL self-care deficit: Resident #21 has impaired functional mobility; requires assistance with ADLs due to history of traumatic brain injury and history of fracture. Goal: Resident will be clean, dressed appropriately to weather, participate to preferred activities and stable weight. Interventions included assess the degree of functional impairment. [NAME] with ADLs base on the current level of mobility. Encourage independence. Praise any attempt of independence. Encourage resident to perform self-care to the maximum ability. Observation and interview on 7/27/25 at 11:32 AM Resident #21 were noted to have facial hair on her chin, consisting of 10 hairs approximately an inch long. Resident #21 stated she was aware of the hair on her chin and tried to pull them as fast as she could. Resident #21 stated she did not like the idea of having any facial hair, made her feel uncomfortable; like everyone noticed them on her chin. Resident #21 stated she entered the facility with bed baths, recently had her first shower. Resident #21 stated her shower days were Monday and Thursdays and that she would like to have showers 3 times a week. Resident #21 stated her facial hair had not been addressed by her aide or nurse. Observation and interview on 07/29/25 at 9:47 AM with CNA D revealed she worked as needed with the facility and today was her first day back. CNA D stated aides were responsible for completing showers for residents. CNA D stated during showers she cleansed residents' whole body, hair, feet, private areas, teeth, and shaving (facial and underarms). Observation and interview on 07/29/25 at 9:52 AM with CNA D and Resident #21 revealed Resident #21 remained with facial hair. Resident #21 responded that she wanted to have the facial hair removed, that she tried to remove the facial hair however could not do it alone. Resident #21 expressed her shower day was supposed to have been on 07/28/25, someone asked me about a shower yesterday however it never happened. CNA D stated she understood how Resident #21 felt and would not want the hair on her chin as well, she further stated she would remove Resident #21's facial hair today. CNA D reported resident shower days were Monday, Wednesday, and Fridays, she could not find any current shower sheets. CNA D stated not completing scheduled showers and addressing Resident #21's facial hair placed her at risk of embarrassment and low self-esteem. Interview on 07/29/2025 9:55 AM with LVN E entered Resident #21's room and stated she was going to instruct CNA D to shave Resident #21's facial hair. LVN E stated was she aware Resident #21 had facial hair. LVN E stated she expected staff to address all areas of resident body care during showers which included shaving. LVN E stated if there were any tasks that were not addressed aides were supposed to report to her so that she could address the refusal with residents. According to LVN E not addressing resident's facial hair placed them at risk for dignity issues, ladies typically do not want hair on their face. Interview on 07/29/2025 1:58 PM with ADON revealed CNAs were responsible for completing showers on Residents' scheduled days, she further stated nurses were responsible to ensure aides fully completed their tasks. ADON stated during showers aides were responsible for addressing all resident's facial hair and nails, not doing so placed residents at risk of itchy skin, infection, and feeling dirty. Interview on 07/29/2025 2:25 PM with The DON revealed she expected CNAs to complete showers on shower days and to address all grooming needs, hair, teeth, total body care, nails, and facial hair, not doing so placed residents at risk of dignity concerns. Review of the facility's policy titled Activities of Daily Living, Optimal Function revised May 2023 reflected the following: Definition Activities of daily living (ADLs), refer to tasks related to personal care including, grooming, dressing, oral hygiene, transfer, bed mobility, eating, bathing, and communication system.
Jun 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the right to be free from misappropriation of property for 1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the right to be free from misappropriation of property for 1 of 3 residents (Resident #1) reviewed for misappropriation of property. The facility failed to prevent the misappropriation of Resident #1's Hydrocodone 10/325's on 03/21/25 when LVN A diverted them. The noncompliance was identified as past noncompliance. The noncompliance began on 03/21/25 and ended on 03/22/25 . The facility had corrected the noncompliance before the abbreviated survey began. This failure could place residents at risk of misappropriation of property, missed medications and diminished quality of life. Findings included: Record review of Resident #1's Face Sheet, dated 06/05/25, reflected the resident was a [AGE] year-old male who originally admitted on [DATE] and readmitted on [DATE]. Record review of Resident #1's Quarterly MDS Assessment, dated 05/26/25, reflected he had a BIMS score of 15 which indicated no cognitive impairment. His active diagnoses included anxiety disorder (a group of mental health conditions characterized by excessive fear, worry, or dread that interferes with daily life), depression (a mood disorder that causes a persistent feeling of sadness and loss of interest in activities), and diabetes mellitus (a disease in which the body's ability to produce or respond to the hormone insulin is impaired). Record review of Resident #1's Physician's Order History for March 2025 reflected the following order: Hydrocodone-acetaminophen-Schedule II tablet; 10-325 mg; amt: 1-2 tablets; oral Special Instructions: Not to exceed > 3g of acetaminophen within 24 hrs from all sources. Hold for sedation. Every 6 Hours- PRN PRN 1, PRN 2, PRN 3, PRN 4 with an order start date of 03/06/25 and discontinue date of 06/04/25. Record review of Resident #1's Progress Notes for March 2025 reflected the following: -Labs reviewed by MD .Orders given to send resident to ER [sic] . on 03/20/25 1:25 PM written by the ADON -resident returned back to facility via non-emergent transportation . on 03/22/25 12:05 PM written by LVN B Record review of a provider investigation report, dated 03/27/25, reflected the following: Description of the Allegation: When [Resident #1] returned from the hospital on [DATE] it was discovered that his Hydrocodone 10/325 was missing .Investigation Summary: [Resident #1] received a new card of 60 Hydrocodone 10/325 on 03-16-25. The Hydrocodone was properly added to the Controlled Substance Card Count. [Resident #1] returned from the hospital on [DATE]. When [LVN B] went to administer a Hydrocodone 10/325 she could not find the count sheet nor the card holding the medication. [LVN B] called the pharmacy to confirm that the medication was delivered. 60 pills of Hydrocodone 10/325 was delivered on 03/16/25. The med room and other carts were searched. [LVN B] notified the [ADON] of the missing medication. [The ADON] notified the DON and Administrator. On 03-21-25 [LVN A] was working on the 100 hall where [Resident #1] resides. [LVN A] wasted a pitcher of water in the narcotic box on the 100 hall nurse med cart. [The DON] and the [MDS Coordinator] counted the narcotic box on 03-22-25. It appears that [LVN A] removed [Resident #1's] card of hydrocodone 10/325 and the count sheet from the cart at some point before the end of the shift on 03/22/25. [LVN A] had not returned the Administrators [sic] call after several attempts .Investigation Findings: Confirmed .Provider Action Taken Post-Investigation: [Resident #1's] Medication [sic] was replaced by the facility. Nurses were re educated [sic] on properly documenting on the Controlled Substance Card Count Sheet and proper counting of narcotic medication with the sign out sheets for the medication. Record review of an undated witness statement written by the DON reflected the following: On Friday, March 21,2025, [sic] I did a narcotic count for 100 hall med cart with [the MDS Coordinator]. We did a card and pill count after the nurse working the shift spilled the water pitcher into the narcotic drawer .We completed the count and did account for all of the cards with the matching sheet . Record review of an undated witness statement written by the MDS Coordinator reflected the following: On Friday, March 21, 2025, I did a narcotic count for hall 100 cart with [the DON]. We did a card and pill count after the water pitcher was spilt in the narcotic drawer .All the cards were accounted for with the matching sheets . Record review of the Controlled Substance Card Count Sheet for the 100 hall Nurse's medication cart reflected there were 19 cards on the cart on 03/20/25, 19 cards on 03/21/25, and 19 cards on 03/22/25. Interview on 06/05/25 at 8:45 AM with the Administrator revealed LVN A and LVN B were both agency nurses and after the incident on 03/21/25, he alerted their employer of his suspicions and had not planned to allow them to work at the facility again. Observation and interview on 06/05/25 at 9:10 AM revealed Resident #1 was in his bed resting. Resident #1 said he got his medications like he was supposed to and was not told his medications had been missing at one point. Interview and record review on 06/05/25 at 9:40 AM with LVN C revealed she was passing medications to residents. LVN C said she always counted both the cards in the narcotic box and the pills on each card and made sure that all the amounts were correct before starting or ending her shift. LVN C said if the card count or pill count was not right she would immediately inform management and would not take the cart keys from the other person. LVN C showed her narcotic count drawer and the card count and pill count matched what was on the sheets in the narcotic count book. Record review of the Controlled Substance Card Count Sheet reflected it had been filled out for each shift. Interview and record review on 06/05/25 at 9:50 AM with MA D revealed she was passing medications to residents. MA D said she always counted both the cards in the narcotic box and the pills on each card and made sure that all the amounts were correct before starting or ending her shift. MA D said if the card count or pill count was not right she would immediately inform management and would not take the cart keys from the other person. MA D showed her narcotic count drawer and the card count and pill count matched what was on the sheets in the narcotic count book. Record review of the Controlled Substance Card Count Sheet reflected it had been filled out for each shift. Interview and record review on 06/05/25 at 10:00 AM with MA E revealed she was passing medications to residents. MA E said she always counted both the cards in the narcotic box and the pills on each card and made sure that all the amounts were correct before starting or ending her shift. MA E said if the card count or pill count was not right she would immediately inform management and would not take the cart keys from the other person. MA E showed her narcotic count drawer and the card count and pill count matched what was on the sheets in the narcotic count book. Record review of the Controlled Substance Card Count Sheet reflected it had been filled out for each shift. Attempted phone interview on 06/05/25 at 10:39 AM with LVN A was unsuccessful as she did not answer or call back. Attempted phone interview on 06/05/25 at 10:42 AM with LVN B was unsuccessful as she did not answer or call back. Phone interview on 06/05/25 at 12:24 PM with RN F revealed she always checked the card and pill count on the cart before taking the keys. RN F said she recalled the card and pill count being correct when she counted with LVN A. RN F said she was not aware at the time of counting with LVN A that Resident #1's hydrocodone was missing. Interview on 06/05/25 at 11:39 AM with the MDS Coordinator revealed the DON called her over to witness the counting of the narcotic count on 03/21/25 . The MDS Coordinator said she and the DON counted all the cards on the cart and the pills in each card to make sure it was all correct. The MDS Coordinator said all the cards were there and so was Resident #1's hydrocodone cards as well. The MDS Coordinator said she was told that the nurse had spilled a pitcher of water in the narcotic drawer which was strange because she was not sure why someone would be pouring a pitcher of water into a cup over the open narcotic drawer. The MDS Coordinator said the nurse was from a staffing agency company and not an employee of the facility. The MDS Coordinator said she did not note anything missing at the time of the count on 03/21/25 and had no reason to believe anything was wrong. Interview on 06/05/25 at 11:48 AM with the ADON revealed she got a call on 03/21/25 and was told that the agency nurse wasted water so the DON and someone else had counted the cart to make sure everything was still there. The ADON said from what she was told, the count was correct and everything was fine. The ADON said it was not until Saturday (03/22/25) when Resident #1 came back from the hospital and requested pain medications that it was noted the medication was missing. The ADON said Resident #1 was supposed to come back from the hospital on Friday (03/21/25) but they decided to keep him one more night. The ADON said Resident #1 always needed his pain medications since he had a lot of pain. The ADON said usually a resident's narcotics were removed from the cart when they were not in the building so they were left on the cart for that reason since he was coming back that day. The ADON said LVN B called the pharmacy because she thought maybe they were not delivered or something but they said the medication was delivered the week prior and there was no way he had already used them all in that time frame. The ADON said they went back and counted and both of Resident #1's hydrocodone cards were missing. The ADON said after that they did a full count of all narcotics in the facility and made sure nothing else was missing. The ADON said they also began to in-service the staff regarding making sure that all the cards and pills were counted each shift and each day. The ADON said on the card count sheet staff were to document any changes to the card count if something was discontinued, used up, or added so they could keep better track of them all. The ADON said she checks the carts on Thursdays of every week to ensure accuracy and nothing else came up missing. The ADON said she believed the cards went missing during LVN A's shift, possibly when the water was wasted in the drawer. Interview on 06/05/25 at 12:28 PM with the DON revealed LVN A was working on 03/21/25 and sometime in the afternoon she wasted water all over the cart. The DON said she went to the cart to check it and saw there was not that much water but assumed some of it was already cleaned up. The DON said she wondered why LVN A was pouring water into a cup over the open narcotic drawer but did not question LVN A about it. The DON said she and the MDS Coordinator went through the cart to check and make sure all cards and pills were accounted for and they were. The DON said the next day, Resident #1's hydrocodone cards were missing from the cart. The DON said she knew the cards were in the cart the day before because she saw them in there while doing her cart check count. The DON said she immediately started an investigation and looked everywhere else in the facility for them. The DON said she had her suspicion though that LVN A had taken them at that point. The DON said she tried calling both LVN A and LVN B and never got responses from them since they were both agency staff. The DON said the facility already had a procedure in place where not only did staff count the narcotic pills on each card against the narcotic count sheet but they also counted the amount of cards that were supposed to be on the cart. The DON said all staff were re-in-serviced on the procedure to ensure that they were following it so no more medications would come up missing. The DON said since the incident happened, the ADONs had been monitoring the medication carts three times per week to make sure they were all correct and that no medications were missing. Interview on 06/05/25 at 1:17 PM with the Administrator revealed earlier in the day on 03/21/25 the DON was told that LVN A had spilled water in the narcotic drawer. The Administrator said the MDS Coordinator and the DON had counted all the cards and pills in the narcotic drawer after this happened to make sure nothing was missing. The Administrator said during that count nothing was missing and everything was accounted for. The Administrator said since the card count and the narcotic count sheets were all correct there was no reason to believe anything was missing. The Administrator said the next afternoon LVN B went to administer Resident #1 his norco medication and realized he did not have any. The Administrator said the DON had her suspicion about LVN A from the day before and the timing made sense that she was the one who took Resident #1's medications from the cart. The Administrator said he had called both LVN A and LVN B but since they were both from an agency they did not answer. The Administrator said he also submitted a police report regarding the taken medications . The Administrator said going forward the staff were re-educated on the facility's policy to count both the cards on the cart and the pills on each card against the sheets on the cart. The Administrator said the ADONs also go through the carts to ensure the counts were correct about once per week. The Administrator said no other medications had come up missing since this one incident. The Administrator said the purpose of staff following the policies and procedures to count the sheets was to make sure the counts were correct and no narcotic medications were missing. The Administrator said if staff were not doing this then residents could miss doses because their medications could come up missing. The Administrator said before the incident happened, the medication carts were checked only once per month for reconciliation. The Administrator said each nurse was responsible for checking the medication cart counts for each of their shifts. The Administrator said he expected staff to check their medication cart on each shift and if there was a discrepancy they should immediately report that to the DON. The Administrator said staff had been trained to check the medication cart count for accuracy on each shift before this incident happened. Record review of an in-service sheet, dated 03/22/25, reflected nurses and MAs were in-serviced regarding counting the narcotic cards and pills on their carts for each shift and if there was a discrepancy they were to immediately report that to the DON. Record review of a Police Report, dated 03/22/25, reflected one was submitted regarding the diverted medications. Record review of the facility's policy, revised 04/17/24, and titled Controlled Substances reflected: 5. If any discrepancy is found, nursing should check the patient's/resident's order sheets and medical record to see if a controlled substance has been administered and not recorded. Check previous recordings on the Controlled Substance Inventory Sheets for mistakes in arithmetic error in transferring numbers from one sheet to the next. A. If the cause of the discrepancy cannot be located and/or the count does not balance, the nurse must report the matter to the Director of Nursing/designee and generate the appropriate incident report. B. The DON/designee will then investigate to determine if a diversion has occurred.
Mar 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 4 residents (Resident #1) observed for infection control. LVN A failed to properly dispose of soiled dressings and guaze when she provided with Resident #1 with wound care. This failure could lead to cross contamination and infection. Findings included: Record review of Resident #1's Quarterly MDS assessment dated [DATE] reflected the resident was an [AGE] year-old male, who admitted to the facility on [DATE] and readmitted on [DATE]. The resident had severe cognitive impairment with a BIMS score of 0. The MDS reflected Resident #1 had skin conditions, and he had diagnoses of an open lesion and pressure ulcer/injury. Record review of Resident #1's care plan dated 02/26/25 reflected the following: Problem: [Resident #1] has a lymphademic wound [a condition where excess lymph fluid accumulates in the tissues] to left posterior lateral calf. Goal: [Resident #1] lymphademic wound to left posterior lateral calf will heal without complications. Implement: Apply dressings per MD order. Problem: [Resident #1] has a lymphademic wound to right posterior lateral calf. Goal: [Resident #1] will not acquire any new open areas. Approach: Avoid shearing resident's skin during positioning, transferring, and turning. Problem: [Resident #1] has a Stage 4 pressure [involves full-thickness skin and tissue loss, exposing underlying structures like muscle, tendon, or bone] area to sacrum [the triangular bone that connects the lumbar spine and the pelvis] Goal: [Resident #1] ulcer will heal without complications. Approach: Treatment per MD order. Observation on 03/12/25 at 10:07 AM revealed LVN A preparing to provide Resident #1 wound care. LVN A washed her her hands, put on gloves, disinfected the table, and left it to dry. She then explained the procedure to Resident #1. She removed her gloves and washed her hands. She then put all the supplies together. LVN A next washed her hands, put on PPE, and put the feeding pump on hold. LVN A then removed the old dressing on the resident's left lower leg (calf) that was soiled with drainage, and she discarded it in the trash can. She removed her gloves, washed her hands, and put on new gloves. She then cleansed the wound on the resident's left calf and discarded the used gauze with blood in the trash can. Next, she removed her gloves and washed her hands. She pat dried the wound, applied calcium alginate with silver, covered it with Kerlix, and dated the dressing 03/12/25. She then removed her gloves, washed her hands, and put on gloves. Nex, she removed the old dressing on the resident's right leg, and she discarded the soiled dressing in the trash can. She removed her gloves, washed her hands, and put on new gloves. She then cleansed the wound on the resident's right calf and discarded the used gauze in the trash can. She removed her gloves and washed her hands. She pat dried the wound, applied calcium alginate with silver, covered it with Kerlix, and dated the dressing 03/12/25. She then removed her gloves and washed her hands. LVN A positioned Resident #1 on his left side. She removed the old dressing on the resident's sacrum, and she discarded the soiled dressing with darinage in the trash can. She removed her gloves, washed her hands, and put on new gloves. She cleansed the wound on the resident's sacral area and discarded the used gauze in the trash can. She removed her gloves and washed her hands. She pat dried the wound, applied collagen mixed with anasept, covered it with an island border dressing, and dated the dressing 03/12/25. She then removed her gloves and washed her hands. Finally, she positioned resident with the bed in low position with the resident's call light within reach, and she left the room. The soiled dressings and guaze remained in the trash can in the resident's room and were not in a biohazard bag. Observation on 03/12/25 at 12:00 PM with LVN A revealed the soiled wound dressings remained in the trash can in Resident #1's room. Interview on 03/12/25 at 3:17 PM with LVN A revealed she was aware she was supposed to discard soiled wound care dressing in a biohazard bag while performing wound care for Resident #1. LVN A stated she got distracted by other staff knocking on the door, and she did not realize she was throwing the soiled dressing in the trash can. She stated failure to discard soiled dressing in a biohazard bag was that it could risk exposure to staff thus leading to cross contamination and infection. She stated she could not recall training on how to discard soiled wound dressings. Interview on 03/12/25 at 3:37 PM with the ADON revealed she expected staff to dispose of soiled wound dressings in a biohazard bag. The ADON stated discarding soiled wound dressing in the trash can expose a risk of contamination to other staff and could lead to infection. She stated the facility had done trainings on infection control. Record review of the facility training records reflected training dated 03/12/25 facilitated by LVN A reflected the training was over disposing infectous waste properly is crucial for infection control involving segregation, secure storage and special disposal methods. Record review of the facility's Infection Prevention and Control Policies and Procedures, dated May 2023, reflected: .Dressing change nonsterile, sterile and sterile wet dispose of dressing according to standard of practice and applicable regulations
Jan 2025 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents had the right to be free from abuse,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents had the right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 1 of 4 residents (Resident #1) reviewed for abuse. The facility failed to ensure Resident #1 was free from inappropriate touching by Resident #2 in which Resident #2 was observed to have his hand under the gown of Resident #1. The noncompliance was identified as past noncompliance that began on 12/17/24 and ended on 12/17/24. The facility had corrected the noncompliance before the investigation had begun. This failure could place residents at risk of unwanted touching by other residents and psychosocial harm. Findings included: Record review of Resident #1's undated face sheet reflected the resident was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included Alzheimer's disease, unsteadiness on feet, and muscle wasting. Record review of Resident #1's quarterly MDS assessment, dated 12/31/24, reflected her BIMS score was 5 indicating she had severe cognitive impairment. Her Functional Status assessment indicated she required maximum assistance with all of her ADLs. Record review of Resident #1's care plan, dated 12/17/24, reflected she was at risk of psychosocial well being related to allegations of abuse, with interventions of monitoring the resident for any changes in behaviors. Record review of Resident #2's undated face sheet reflected the resident was a [AGE] year-old male admitted to the facility on [DATE] with diagnoses which included end stage kidney disease requiring dialysis, dementia, diabetes, and communication deficit. Record review of Resident #2's quarterly MDS assessment, dated 12/31/24, reflected his BIMS score was 6 indicating severe cognitive impairment. His Functional Assessment indicated he was independent in his ADLs. Record review of Resident #2's care plan, dated 12/17/24, reflected he was at risk for behavioral symptoms related to allegations of inappropriate behavior with residents and staff with intervention of 1:1 monitoring at all times and obtaining psychosocial therapy. Record review of the facility's investigation report reflected Resident #2 was observed to have his hand under the gown of Resident #1. Staff intervened immediately and separated the residents. Resident #2 was placed on 1:1 monitor by a CNA, and Resident #1 was assessed for any injury or psychosocial harm. Resident #1 had not exhibited inappropriate behaviors with other residents, only staff. Resident #1 appeared not to be aware of what had happened. Resident #2 was sent to the hospital for psych evaluation, and was returned with addition of Zoloft to his medication regime. The facility initiated search for alternative placement for Resident #2 when he returned from the hospital. Record review of the hospital records reflected Resident #2 was started on Zoloft again. Record review of psychologist note on 12/18/24 for Resident #2 reflected: His behavior is mostly likely due to dementia. The filter of what is appropriate and what is not, is not functional. So he just does things and doesn't know they are inappropriate (nor does he remember doing them). Unfortunately, no medication can fix this, so transfer to another facility may be best. Interview on 01/08/25 at 9:18 AM with Resident #2 revealed he did not know why he had a sitter (Restorative Aide currently) with him all the time. Resident #2 denied being inappropriate with staff or other residents. He later stated, they say I touched someone. Resident #2 blamed his medications for making him forgetful. Observation and interview on 01/08/25 at 9:50 AM revealed Resident #1 was pleasantly confused. The resident's family member was present and requested the resident not be interviewed about the event of her being touched inappropriately. The family member stated she had been notified immediately of what had happened by the facility and was at the facility within about 15 minutes of being notified. When the family member and the DON questioned Resident #1 about the incident, the resident denied anything had happened. The family member stated she was happy with how the facility had handled the situation and had no concerns about the resident's safety. Interview on 01/08/25 at 10:26 AM with the Housekeeper revealed she had entered the restorative dining area on 12/17/24 just after breakfast was over and witnessed Resident #2 with his hand under the gown, but above the underlying clothes of Resident #1. Resident #2's hand was at Resident #1's abdominal region. She told Resident #2 to remove his hand and reported it to the nurse. Resident #2 was immediately removed from the dining area. She stated Resident #1 did not appear to aware of what Resident #2 was doing and did not appear to be upset. The Housekeeper stated she had never had a negative interaction with Resident #2 in the past. Interview on 01/08/25 at 11:44 AM with the Restorative Aide revealed she was monitoring Resident #2 for any inappropriate comments and to prevent him from contacting any female residents. Any behaviors were reported to the nurse for them to document. The Restorative Aide stated Resident #2 was known to make inappropriate remarks to staff members and attempt to touch them inappropriately. She stated since 12/17/24 Resident #2 was monitored at all times by staff while he was in his room or whenever he left his room. Resident #2 would still make inappropriate comments to the staff, but he had no interactions with other residents. Interview on 01/08/25 at 11:54 AM with CNA A revealed staff were aware Resident #2 had started to make inappropriate remarks and try to touch them since around November 2024, but he had never tried to touch any other residents. She stated after his touching of Resident #1 in December he had been kept on 1:1 monitoring, and the resident rarely left his room. When he did leave the room, they stayed with him. She stated she had been in-serviced on abuse and neglect right after the incident and was able to identify several forms of abuse. Interview on 01/08/25 at 1:10 PM with the DON revealed Resident #2 was immediately placed on 1:1 monitoring after the event on 12/17/24. She stated she and Resident #1's family member interviewed the resident after she was back in her room and the resident denied anything happening. The DON stated the resident did not appear to be in any distress or upset. The resident wore a brief, shirt and pants, sometimes a blanket, and then a hospital gown on top. When she and the family member assessed the resident immediately following the incident, the resident's clothing and brief did not appear to be disturbed. The DON discussed having psych services meet with Resident #1, but the family member did not want the event to be continued to be discussed with the resident. The DON stated the facility immediately sent Resident #2 to the hospital for a psych evaluation, and they began to reach out to facilities with secured units for males. One facility was located and had accepted Resident #2, but his family objected to the transfer based on the facility's reviews. The DON stated Resident #2 would continue to stay on 1:1 monitoring until he was transferred. The DON stated Resident #2 had not demonstrated any behaviors towards other residents prior, only staff. The DON stated staff noted an increase in the resident's behaviors around November 2024 when the resident's BIMS score had decreased from 10 to 6, mild cognitive impairment to severe cognitive impairment. Interview on 01/08/25 at 2:10 PM with CNA B revealed staff were aware of Resident #2's behaviors and attempts to touch staff, but she had never seen or heard about him touching another resident until he did so in December. She knew he had been sent to the hospital afterwards and that he was on 1:1 monitoring ever since. She stated the restorative aides were used for monitoring, and a CNA was assigned for overnight monitoring. Staff were to report any behaviors to the nurse for her to document. CNA-B stated she had been in-serviced on abuse and neglect by the DON and ADON, and she was able to identify several types of abuse. Interview on 01/08/25 at 3:45 PM with the Administrator revealed he was the Abuse and Neglect Coordinator. He stated Resident #2 was sent to the hospital on [DATE] for a psychiatric evaluation, and he was returned the same day with a new medication added. The Social Worker began the process of locating another facility for the resident, sending out 10-12 inquiries. One facility did accept the resident, but his family objected to the transfer based on reviews of the facility. The decision was made to keep Resident #2 on 1:1 monitoring 24/7 until placement could be secured. An additional staff member was added to the schedule for the 1:1 monitoring to prevent a decrease in staffing. Record review of the facility's daily staffing schedules for January 2025 reflected one staff member identified for 1:1 monitoring on each shift. Record review of the facility's Abuse, Neglect, Exploitation, or Mistreatment policy, dated 10/01/20, reflected: .The facility's leadership prohibits neglect, mental and/or verbal abuse, use of a physical and/or chemical restraint . .5. Mistreatment means inappropriate treatment or exploitation of a resident. .7. Sexual abuse is non-consensual sexual contact of any type with a resident. Facility leadership will report immediately, but no later than 2 hours after the allegation is made, if the event causes serious bodily injury, and no later than 24 hours if the allegation does not result in serious bodily injury. .5. Ongoing assessment, care planning, and monitoring of those residents with special need that may lead to neglect is conducted, for example: A. History of aggressive behavior B. History of entering other resident rooms Record review of the facility's interventions reflected: 1. Resident #2 was placed on 1:1 monitoring, which continues. 2. Resident #1 was assessed for any injury or psychosocial harm. 3. Staff were in-serviced on abuse and neglect. 4. Resident #2 was assessed by psych services and his medications were adjusted. 5. The facility is seeking alternative placement for Resident #2.
Oct 2024 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0551 (Tag F0551)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the resident had the right to exercise their rights and to b...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the resident had the right to exercise their rights and to be treated with respect and dignity for 1 of 3 residents (Resident #5) reviewed for resident rights. The facility failed to honor the request by Resident #5's resident appointed representative to refuse medical treatment from a Physician's Assistant. This failure could result in residents receiving medication or treatment without consent and decreased feelings of self-worth. Findings included: Record review of Resident #5's MDS dated [DATE] assessment reflected the resident was a [AGE] year-old female who admitted to the facility on [DATE]. Resident #5's diagnoses included a pubis (pubic bone) fracture, diabetes mellitus, anemia, unspecified dementia, unsteadiness on feet, muscle weakness, cognitive communication deficit (difficulty understand abstract information, and fall on same level. The MDS also reflected a BIMS score of 3, which indicated a severe cognitive impairment. Record review of Resident #5's undated face sheet refleced Resident #5 designated Family Member A as her resident representative. Record review of Resident #5's EHR reflected RN F documented on 09/15/24 at 2:40 PM Apt with Orthopedic Surgeon .on 09/16/24 at 9:40 AM . Interview on 10/16/24 at 10:15 am with Family Member A revealed he called the facility on 09/13/24 (Friday) and 09/14/24 (Saturday). Family Member A was unsure of the exact times and the names of the Receptionist who he spoke with. Family Member A stated that he spoke with the Receptionist on both occasions and told the Receptionist that he wanted Resident #5's orthopedic appointment on 09/16/24 canceled and Resident #5 was not to be taken to the appointment. Family Member A said that he called both days to ensure that Resident #5 was not taken to the appointment the following Monday (09/16/24). Family Member A stated he did not want Resident #5 to be seen by the Physician's Assistant that the appointment was scheduled with. Family Member A stated that he only wanted Resident #5 to be seen by a medical doctor, not a Physician's Assistant. Family Member A continued by stating that he also did not want Resident #5 to be driven in the facility van due to her fracture and the distance of the trip. Family Member A said that he called and spoke with the PA at the office that the referral was made. Family Member A stated that he told her that he did not want Resident #5 to be seen by her. Family Member A said that the PA confirmed her understanding that she was not to see Resident #5. The PA stated that she understood. Interview on 10/16/24 at 11:07 AM with the PA revealed Family Member A called and spoke with her. PA stated that Family Member A called and canceled the appointment before 09/16/24. PA confirmed that Family Member A did not want Resident #5 to be seen by a Physician's Assistant. He only wanted Resident #5 to be seen by an MD. The PA also stated that Resident #5 was dropped off by the facility the morning of 09/16/24 and was there with no escort. The PA stated that the resident was there for approximately 3 hours and was seen and examined by the PA. Interview on 10/16/24 at 11:12 AM with the Receptionist revealed she remembered receiving a call on 09/14/24 from Family Member A. The Receptionist stated Family Member A said that he needed to cancel Resident #5's appointment for Monday, 09/16/24. The Receptionist said that she walked the message back to the nurses' station and gave the message to the nurse on duty at the desk who said that they would take care of the message. Receptionist could not recall who was working that day. Interview on 10/16/24 at 1:19 PM with DON revealed the PRN nurse did not get the message of the appointment cancellation to the Monday through Friday nurse. DON stated that the driver took the resident to the appointment because the day shift nurse did not know about the appointment cancellation. Telephone interview was attempted on 10/16/24 at 12:29 PM with LVN-H, but the attempt was unsuccessful. Interview on 10/16/24 at 2:50 PM with the Administrator revealed the Weekend Receptionist took a message from Family Member A that said to cancel Resident #5's appointment on Monday (09/16/24). He stated the Receptionist then took the note to Resident #5's nurse, who then said they would take care of it. Administrator stated that he talked to the day and evening shift nurses, and they did not receive the note. Administrator revealed that after this incident, Resident #5 was sent out to the hospital to see the doctor per Family Member A's request. Record review of the facility's nurses report on 10/16/24 at 4:00 PM revealed there was no note given from 09/13/24 to 09/16/24 stating to cancel Resident #5's appointment. The nurses' report during that time period stated that Resident #5 had an appointment on 09/16/24. There was no indication that the appointment was canceled. Review of the facility's policy Resident Rights, revised on 11/01/2017, reflected: The facility staff will provide the resident with the right to an environment that preserves dignity and contributes to a positive self-image,
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to ensure that residents with pressure ulcers received n...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to ensure that residents with pressure ulcers received necessary treatment and services consistent with professional standards of practice to promote healing, prevent infection, and prevent new ulcers from developing for 1 of 4 residents (Resident #4) reviewed for quality of care. The facility failed to ensure Resident #4, who had a Stage 4 pressure ulcer on her left lateral ankle, was provided with wound care as ordered by the physician. This failure could place residents at risk of developing infections or worsening of their wounds. Findings included: Record review of Resident #4's undated face sheet reflected the resident was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included tumor in skull and face, dementia, multiple soft tissue injuries (pressure ulcers and wounds), and contractures. Record review of Resident #4's annual MDS assessment, dated 08/13/24, reflected a BIMS score was not calculated related to the resident's medical condition. Her Functional Status indicated she was totally dependent on staff for all of her ADLs. Record review of Resident #4's care plan, dated 10/08/24, reflected she had multiple pressure ulcers and skin tears, required assistance with her ADLs, and received nutrition via a feeding tube. Record review of Resident #4's physician's orders, 08/12/24, reflected an order for: Daily Wound Treatment: Stage 4 pressure wound to left lateral ankle cleanse area with ns, pat dry and apply collagen powder and anasept gel. Cover with island border gauze. Telephone interview on 10/14/24 at 10:00 AM with Resident #4's family member revealed they had concerns about the resident's care. The family member stated they did not think the resident's brief was not being changed regularly, staff were not providing appropriate peri-care, and her wound care was not being done every day. Observation of a photograph supplied by Resident #4's family member, date stamped 09/08/24 at 8:23 AM, revealed a dressing on Resident #4's left ankle with a date of 9/6 with initials. The dressing appeared to be loose on two sides, there was reddish drainage soaked through the dressing, and a trail of dried red fluid from the bottom of the dressing down to the bottom of the resident's foot. Observation on 10/15/24 at 9:40 AM of Resident #4's left ankle dressing was dated 10/14 with initials. The dressing was clean, dry and intact. Resident #4's brief did not appear saturated, and no odor of urine was noted. Observation on 10/15/24 at 10:15 AM revealed the Wound Care Nurse assisted by CNA B providing Resident #4 with wound care using clean technique throughout the procedure. Both staff wore appropriate PPE of gown and gloves, and the resident did not complain of discomfort. Interview on 10/15/24 at 10:35 AM with the Wound Care Nurse revealed she had been in her position for two weeks and had not interacted with the previous wound care nurse. The Wound Care Nurse reviewed the photograph submitted by Resident #4's family and stated the dressing should have been changed on 09/07/24, or whenever it was noted to be loose on the two sides or when the drainage soaked through the dressing. The Wound Care Nurse stated all nursing staff could provide wound care when she was not present by following the physician orders. Record review of Resident #4's September 2024 TAR reflected wound care to the resident's left ankle had been provided every day including on 9/7. The TAR did not reflect which nurse provided the care, only an x to indicate it was completed. Interview on 10/15/24 at 3:45 PM with LVN C revealed wound care was provided by the nursing staff whenever the Wound Care Nurse was not present at the facility. Wound care orders were present in the EHR to guide the staff. LVN C stated all dressings should be checked by the primary nurse every day and assessed for drainage, looseness, etcetera and notify the wound care nurse or change it themselves if needed. Interview on 10/16/24 at 2:21 PM with CNA D revealed she would report any issues with a dressing she noted while providing care to the resident's nurse. She stated if a dressing was coming off, or was dirty, she would notify the nurse immediately and help change the dressing if needed. Interview on 10/16/24 at 2:30 PM with CNA E revealed any time she discovered a resident's dressing needed to be changed she would notify the resident's nurse right away so it could be changed to prevent an infection. Interview on 10/16/24 at 3:00 PM with the DON revealed all nurses could provide wound care to residents and were expected to do so if the wound care nurse was unavailable, or if it needed to be changed emergently. Residents had wound care orders in the physician's orders that told the nurses how to provide the wound care needed. Review of the facility's Dressing Change Wound Evaluation policy, revised 06/01/15, reflected: An evaluation will be performed with each dressing change The evaluation is the ongoing process of noting wound characteristics each time a clinician sees that wound.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the resident had the right to exercise their rights and to b...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the resident had the right to exercise their rights and to be treated with respect and dignity for 3 of 8 residents (Residents #1, #2, and #3,) reviewed for resident rights. CNA A failed to treat Residents #1, #2, and #3 with respect and dignity during her interactions with them. This failure could result in residents receiving medication or treatment without consent and decreased feelings of self-worth. Findings included: Record review of Resident #1's undated face sheet reflected the resident was a [AGE] year-old female admitted to the facility on [DATE] with diagnoses which included breast cancer, spinal cancer with cord compression, left sided paralysis, and high blood pressure. Record review of Resident #1's quarterly MDS assessment, dated 08/30/24, reflected a BIMS score of 15, indicating she was cognitively intact. Her Functional Status assessment indicated she required substantial assistance with most of her ADLs. Record review of Resident #1's care plan, dated 9/17/24, reflected she was paraplegic (paralysis below the waist), and she had a self-care deficit related to her paralysis. Interview on 10/15/24 at 10:40 AM with Resident #1 revealed she had two interactions with CNA A in which she felt CNA A was rude and impatient with her. Resident #1 stated she called for incontinent care one night and CNA A responded. When CNA A entered she asked Resident #1 if she had her briefs and her wipes and had undone her brief and wiped her front. Resident #1 asked CNA A if she was supposed to have all that ready before she called for help., CNA A rolled her eyes and left to retrieve supplies. Resident #1 stated her second interaction was the next evening and went along the same lines as the previous interaction. Resident #1 stated she asked CNA A how she was supposed to do all of that when she was just recovering from back surgery, but CNA A did not answer and seemed to rush through the task. Resident #1 stated she was left to feel like she was a bother to CNA A and took up too much of her time. Resident #1 stated once she experienced care from other CNAs she realized how care was supposed to be done, that CNA A was being inappropriate, and notified the Administrator when he asked her about her care. Record review of Resident #2's undated face sheet reflected the resident was a [AGE] year-old male admitted to the facility on [DATE] and discharged to another facility on 08/21/24. Resident #2 had diagnoses which included right sided paralysis following a stroke, muscle weakness, diabetes, and high blood pressure. Record review of Resident #2's admission MDS assessment, dated 07/17/24, reflected a BIMS score of 12, indicating moderate cognitive impairment. His Functional Status assessment indicated he required assistance with his ADLs. Record review of Resident #2's care plan, dated 07/26/24, reflected he had mobility impairment related to his stroke, and short-term memory issues. Record review of the facility's Provider Investigation Report, 07/31/24 reflected Resident #2 stated CNA A told him to use his brief to have a bowel movement because it was easier to clean him up than get him to the bathroom. After CNA A cleaned him up he felt she did not do a good job, when he put his hand on his left thigh, he had stool on his hand. When he told CNA A about this she gave him a wipe to clean his hand with. Telephone interview on 10/16/24 at 12:35 PM with Resident #2's family member revealed Resident #2 had told her about the incident with a CNA that told him to soil his brief instead of taking him to the bathroom, and then did not clean him very well afterwards. Resident #2 told her the CNA seemed to be bothered to have to care for him and he felt upset with the CNA. Resident #2 reported the incident to the Administrator. Record review of Resident #3's undated face sheet reflected the resident was a [AGE] year-old male admitted to the facility on [DATE] and discharged on 09/06/24. Record review of Resident #3's quarterly MDS assessment, dated 08/08/24, reflected a BIMS score of 3, indicating severe cognitive impairment. His Functional Status assessment indicated he was totally dependent on staff for his ADLs. Record review of Resident #3's care plan, dated 08/11/24, reflected he was considered a fall risk, resisted cares, and required assistance with his ADLs. Record review of the facility's Provider Investigation Report, dated 07/31/24, reflected Resident #3 had asked CNA A what time it was, and she responded, It's dark outside. Another incident he had to use his call light several times one night and CNA A seemed annoyed to have to answer the call lights. Interview on 10/16/24 at 2:45 PM with the Administrator revealed CNA A was suspended pending the investigation into the complaints against her. When he interviewed CNA A at the conclusion of his investigation she denied all the allegations and refused to accept any responsibility of her actions and attitude. The Administrator stated the decision was made to terminate CNA A for acting indifferently or rudely toward a resident. Interview attempts on 10/16/24 at 1:12 PM and 3:00 PM with CNA A via telephone were unsuccessful. Review of the facility's policy Resident Rights, revised on 11/01/2017, reflected: The facility staff will provide the resident with the right to an environment that preserves dignity and contributes to a positive self-image,
Aug 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide treatment and services to prevent complication...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide treatment and services to prevent complications of enteral feeding for one of five residents (Residents #1) reviewed for feeding tubes. The facility failed to provide treatment for Resident #1 dressing around g-tube site was labeled 08/20/23. The g-tube site was observed on 08/23/24. These failures could place residents at risk of infection. Findings included: Record review of Resident #1's face sheet dated 08/23/24 reflected the resident was a [AGE] year-old female with and admission date 06/02/21 and a readmission date of 08/07/24. Resident #1 diagnoses included: benign neoplasm of bones of skull and face (benign growths of bone that typically occur in the skull or jawbone), unspecified dementia, dehydration, and dysphagia-oral phase (difficult swallowing). Record review of Resident #1's Annual MDS Assessment, dated 08/13/24, reflected Resident and had BIMS score of 99 because resident was unable to complete interview. Section K swallowing/nutritional status reflected A) proportion of total calories the resident received through parenteral, or tube feeding is 51% or more. B) Average fluid intake per day tube feeding was 501 CC/day or more. Record review of Resident #1's care plan dated 08/14/24 reflected: Problems: [Resident #1] had a g-tube in place. Goals: [Resident #1] had a stable weight as evidenced by no significant weight loss of 5% or more in 30 days .Approach: Administer feeding via g-tube as ordered. Record review of Resident #1's Physician Orders report dated 08/23/24 reflected: Enteral Feeding: Tube site care. Once a day (10:00 PM-6:00 AM) every day and ordered on 07/17/24. Observation on 08/23/24 at 12:15 PM revealed Resident #1 g-tube site dressing had a date of 08/20/24. Interview on 08/23/24 at 1:47 PM with LVN A revealed overnight staff handled changing residents g-tube site dressing. LVN A revealed residents were at risk of developing an infection. Interview on 08/23/24 at 1:52 PM with LVN B revealed the overnight shift handled changing residents g-tube site dressing every day. LVN B stated residents were at risk for skin break down and infection. Interview on 08/23/24 at 2:10 PM with the DON revealed the treatment nurse handled changing g-tube site dressing Monday-Friday. She stated the overnight nurse handled changing the g-tube site dressing Saturday-Sunday. She revealed the electronic health monitoring system showed when task was needed to be completed in yellow, due in green and red when late. She revealed the tasked disappeared out of the system until the next schedule time. The DON stated she expected staff to check the g-tube site dressing when medication was administered. She stated residents were at risk of skin break down and infection such as yeast. Interview on 08/23/24 at 2:32 PM with the Treatment Nurse revealed she just started last week and Monday the 08/19/24 was her first day doing wound care by herself. The Treatment Nurse stated she believed a different shift took care of the g-tube site dressing. The Treatment Nurse stated not changing the g-tube site dressing could have caused skin break down. Interview via telephone on 08/27/24 at 11:30 AM with Nurse Practitioner C revealed the g-tube site dressing should be changed daily. The Nurse Practitioner stated residents have a likely hood for infection, drainage when g-tube site dressings were not changed. The DON was asked to provide a copy of the electronic monitoring record for Resident#1 related to g-tube site care from 08/20/24 to 08/23/24; however, this was not provided to the investigator prior to exit. Record review of the facility's Gastrostomy Tubes policy, dated May 2023, reflected: .2. The patient/resident that is fed enteral methods receives the appropriate treatment and services to restore oral eating skills and prevent complications of enteral feeding .
Jun 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident's environment remained as free of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident's environment remained as free of accident hazards as was possible; and each resident received adequate supervision and assistance devices to prevent accidents for 1 (Resident #1) of seven residents reviewed for accidents. The facility failed to ensure staff checked on Resident #1 from 05:15 am until 07:50 am during which time she laid on the floor next to the bed. This failure could place residents at risk for serious injury and distress that could result in a decreased psychosocial well-being. Findings included: Record review of Resident #1's face sheet revealed an [AGE] year-old female admitted on [DATE] with a diagnosis of muscle wasting and atrophy, muscle weakness, lack of coordination, and dementia (memory loss). Record review of Resident #1's MDS assessment revealed a BIMS score of five indicating severe cognitive impairment. Further review revealed Resident #1 needed extensive assistance with two staff members for transferring and bed mobility. Record review of Resident #1's Care Plan dated 5/22/24, with a revision date of 6/05/24, revealed Resident #1 was at risk for falls due to medication use, cognition (mental status), and weakness. Record review of facility Incident/Accident form dated 6/08/24 revealed Resident #1 was found on the floor six times since admission on [DATE], 5/11/24, 5/14/24, 5/19/24, 6/02/24, and 6/05/24. Observation of Resident #1s room on 06/08/24 at 11:00 am, revealed Resident #1 bed in the lowest position, fall mat folded up and against the wall. Observation of video, dated 5/19/24 at 04:56 am, showed Resident #1 in the bed. Her bed was in lowest position. Then Resident #1 sat up and swung her legs over the side of the bed, both of her feet touched the ground. The Resident #1 laid back down. Fall mat was diagonal next to bed. Observation of video, dated 5/19/24 at 05:15 am, showed Resident #1 laying on the floor partially on fall mat with blankets. Observation of video, dated 5/19/24 at 06:59 am, showed Resident #1 laying on the floor on mat on her left side. The observation of the video, dated 5/19/24 at 07:50 am, showed that Resident #1 was still laying on the floor partially on the fall mat with blankets. A staff member entered the room, did not check on the resident, left, and returned a few seconds later with an additional staff member, then the video stopped. In an interview on 06/08/24 at 09:00 am, LVN A reported that staff worked eight hour shifts and shift changes were at 6am, 2pm, and 10pm. LVN A stated that she tried to check on residents at least four to five times per shift and maybe an hour to an hour and a half was the longest a resident was not checked on. If a resident was found on the floor, they were assessed for any bruising, any abrasions to the skin, and range of motion during a head-to-toe assessment. If a resident needed to go to the hospital, emergency medical services were called, the physician was notified, and the family was contacted. In an interview on 06/08/24 at 1:25 pm, with the DON revealed Resident #1 is on the facilities falling star program, due to frequent falls. The DON stated when residents are on the falling star program the staff are expected to check on those residents more frequent than every two hours, but stated there is not a set timeframe. The DON stated the facility implemented the for Resident #1 her bed is to be in lowest position, fall mat laid next to bed when Resident #1 is in bed, and during the day she is at the nurse's station so that staff can keep a closer eye on resident to minimize the risk of falls. In an interview on 06/08/24 at 1:45 pm, with ADON A revealed when she worked the floor as a nurse, all residents that ADON A would be caring for were checked prior to receiving report at shift change. In an interview on 06/08/24 at 1:50 pm, LVN B revealed all residents were checked on before receiving report at shift change. In an interview on 06/08/24 at 1:52 pm, LVN A stated she always checked every resident at shift change. In an interview on 06/08/24 at 1:58 pm, the DON stated there was an incident where Resident #1 was left on the floor for an extended amount of time. The DON reported that the resident comes out of the bed often. The DON reported the resident was found on the fall mat next to bed, sleep covered with blanket off of bed. In an interview on 06/08/24 at 2:11 pm, with the Administrator revealed the expectation for nurses is to round at least every two hours and if someone needed to be monitored more frequently than that would be discussed during morning meeting with staff. In an interview on 06/08/24 at 2:31pm, with the DON revealed it was unknown how long Resident #1 was on the floor, but it was a while. The DON reported that staff are expected to round on residents every two hours but should be checking on Resident #1 more often. The DON reports that when Resident #1 was on the floor for an extended amount of time that the staff were doing a changing round which takes longer to complete. The DON stated she instructed the staff to start their rounds with Resident #1 due to her frequent falls and she does not holler out or use call light.
May 2024 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide appropriate treatment and services to prevent ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide appropriate treatment and services to prevent urinary tract infections for one (Resident #97) of three residents reviewed for urinary catheters. The facility failed to contact the physician when Resident #97 had blood in her catheter bag. This failure could affect residents with catheters by placing them at risk for the development and/or worsening of urinary tract infections. Findings included: Review of Resident #97's MDS assessment dated [DATE] revealed the resident was an 89-year- old female admitted to the facility on [DATE]. The resident's diagnosis was acute cystitis without hematuria (infection of the bladder). The MDS also reflected that Resident #97 had an indwelling catheter. Review of Resident #97's undated care plan reflected the resident had an indwelling catheter and recurrent urinary tract infections. Interventions included to assist/provide catheter care as ordered. Care plan also reflected an intervention to use enhanced barrier precautions for residents with catheters to prevent possible infection. Review of Resident #97's progress notes dated 05/25/24 by LVN D revealed that the Foley catheter change was performed and the urinary return was clear and amber in color. Drainage bag was attached and secured below bladder to bed frame. Observation on 05/29/24 at 03:05 PM revealed the resident resting in bed. The Foley catheter bag was hanging below the resident's bladder attached to the bed frame. Observation also revealed the resident's urine in the catheter line was dark red in color. Observation and interview on 05/30/24 at 10:34 AM revealed the resident did not have pain at the time of the interview. Resident #97 also stated she liked the staff, and they were good to her. Interview on 05/29/24 at 3:13 PM with LVN C revealed the resident had hematuria on the 6:00 AM-2:00 PM shift, and it was reported to her on the verbal report during shift change. LVN C stated that there was no charting about Resident #97's hematuria from the previous shift. LVN C stated that she would make the physician aware of resident's urine dark red in color because she could not locate documentation demonstrating that the physician had been notified. LVN C also said that the physician should be notified because urine, dark red in color could indicate a possible urinary tract infection. LVN C also stated the risk of an untreated urinary tract infection was possible sepsis. Interview on 05/30/2024 at 10:43 AM with CNA B revealed she was not the resident's aide. CNA B stated when she was providing care to residents, she looked for possible signs of urinary tract infections by viewing the Foley bag for dark colored urine and sediment. CNA B stated if she saw these symptoms, she reported them to the charge nurse. The CNA B also revealed a urinary tract infection could lead to worsening confusion and possible falls with injury if left untreated. Interview on 05/30/24 at 10:43 AM with ADON A revealed the signs and symptoms of a urinary tract infection were pain, spiked temperature, dehydration, confusion, and possible blood in the urine. ADON A also stated if a CNA saw any of these signs, they should notify their nurse. ADON A then said the nurse should notify the physician, and the physician would probably order a urinalysis. ADON A stated the risks of an untreated UTI could be that the resident would become septic, or the resident could fall and become injured. Also, ADON A stated blood in the urine meant that the hemoglobin could be affected, and death could result. Interview on 05/30/24 at 3:02 PM with DON revealed the CNA reported there was red urine in the catheter bag at the end of her 6:00 AM-2:00 PM shift on 05/29/24. The DON stated the hematuria was conveyed during verbal report to the oncoming 2:00 PM - 10:00 PM shift nurse. The DON also said the oncoming nurse should call the doctor, family, and flush the line. The DON also revealed the risk to the resident if the hematuria was not treated was that the resident could bleed out, the resident could have an infection, et cetera. And finally, the DON stated if blood was seen in the tubing, it should have been reported immediately to the charge nurse. Record review of the facility's undated policy titled, Catheter - Urinary Catheter, Cleaning and Maintenance: Lippincott Nursing Procedures 9th Ed., pages 432-435 reflected the following: Monitor for changes in urine output, including volume and color. Notify the practitioner of abnormal changes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors for...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents were free of any significant medication errors for 1 of 3 residents (Resident #90) reviewed for medication errors. LVN A failed to order antibiotics and normal saline solution prior to the facility running out, resulting in Resident #90 missing two days of antibiotic therapy. This failure could place residents at risk of their infections worsening and extending their length of stay in the facility. Findings included: Review of Resident #90's admission Record dated 5/30/24 revealed the resident was an [AGE] year-old female admitted to the facility on [DATE] with diagnoses that included osteomyelitis of the vertebrae (infection of the spine), urinary tract infection, and lumbar disc disease. Review of Resident #90's admission MDS, dated [DATE], revealed a BIMS score of 12, indicating she was moderately impaired. Her functional status indicated she required moderate assistance with her ADLs. Review of Resident #90's orders, dated 5/ 31/24, revealed the resident's order was to administer normal saline flush (sodium chloride .9% (flush)) syringe; amount: 10ml; injection every shift first, second, third starting on 4/20/24. Resident's order also revealed to administer ceftriaxone recon solution; 2 grams intravenously once a day at 9:00AM with start date 04/19/24. Review of Resident #90's care plan, dated 04/15/24, revealed she had a self-care deficit related to recent hospitalization due to infections in her spine and urinary tract. Interventions included to monitor urinary and bowel output and assist and provide catheter care as ordered. Also included were to observe level of continence and monitor for decline. Care plan also stated to monitor for complaints of verbal and non-verbal signs of pain during urination. Care plan included to assist with toilet use and provide incontinent care as needed. Care plan stated to perform skin check every shift. Care plan also stated to apply appropriate infection control during care. Also included in care plan was to assist and provide catheter care as ordered. Foley catheter orders stated to change the catheter once a month on the 25th of the month. Orders stated the resident had a 16 french indwelling catheter 10 cc's for a neurogenic bladder and the catheter may be changed for obstruction or dislodging. Included in orders was to change the foley bag as needed. Orders also stated to empty the foley catheter bag every shift and document output. Orders included to document fluid input and output. Review of Resident #90's orders dated 5/31/24, revealed Resident #90 had an order for Review of Resident #90's MAR, undated, revealed Resident #90 missed her dose of antibiotic on 5/18/24 and 5/24/24. Interview on 05/30/24 at 01:16 PM Resident #90 revealed she was told once by the day shift M-F charge nurse that she would not be receiving her antibiotic that day. The resident stated that she could not remember the exact date or time. Interview on 05/30/24 at 12:42 PM with LVN A revealed on 05/18/24 Resident #90's Ceftriaxone recon solution, 2 grams, IV, was not in the facility. LVN A stated that she did not work the previous day. LVN A also stated she checked the facility's e-kit, and there was none. LVN A said that she called the pharmacy and placed the order for the medication, and it was delivered that night. LVN A stated she notified the physician that the resident missed the ordered dose and informed the physician the medication had been ordered. The missed dose on 05/24/24 was not given per the MAR because the facility had no normal saline to flush the IV line per the order. LVN A stated it was the nurse's responsibility to ensure that residents' medications are in the building including the normal saline flush so the antibiotic can be administered per the physician's order. LVN A also stated the risk to the resident not receiving their prescribed antibiotics was a possible longer infection time resulting in the resident becoming sicker. LVN A stated the policy stated if the facility does not have a resident's medication, the nurse was to first call the pharmacy to order re-order the medication. Then the nurse should inform the resident's physician, ADON, DON, the resident, and the resident's family. Interview on 05/30/24 at 01:04 PM with ADON A revealed to prevent a dosage of medication from being missed, the nurse should check and medications (including normal saline flush) before it runs out. ADON A also stated agency was often used because there was no full time 2-10 Monday through Friday nurse therefore, agency nurses fail to order medications as instructed per policy. ADON A also revealed there was only one run from pharmacy daily and, if it was ordered after a certain time, it will not be delivered until the following day. ADON A stated t if a resident missed a dosage of a medication, the policy stated the nurse was to notify the physician and follow the physician's orders about the missed dosage. ADON A stated the risk to the resident in missing a dose of an antibiotic was the resident will possibly have the infection longer, possible complications, and possible death. Interview on 05/30/24 at 03:08 PM with DON revealed the order for the missed antibiotic on 05/24/24 was called in to the pharmacy at 8:46 AM on 05/24/24. The DON stated LVN A should have placed the order on hold, contacted the pharmacy, and have the medication sent to the facility stat. The DON also revealed the nurse should notify the physician and family when a medication dosage was missed and then place a note in the EHR stating the same. The DON stated when the antibiotic was received, the nurse should take the order off hold and administer the medication to the resident before notifying the physician. The DON finished by stating the nurse should have notified the ADON and DON (in absence of the DON, the administrator) of a missed medication dosage. The DON stated the missed antibiotic dosage can cause the resident's white blood count to elevate if they don't receive proper treatment. Record review of the facility's Undated policy title, Nursing Policies and Procedures: Medication Management Program reflected the following: If a medication is unavailable, contact the pharmacy and document accordingly. Notify physician for possible alternatives available in e-kits at time of discovery.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that residents received treatment and care in a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 of 10 Residents (Resident #15) reviewed for quality of care. The facility failed to follow physician orders to apply an arm sleeve, used to protect skin, on Resident #15's right arm. This failure placed residents at risk of not receiving appropriate care and worsening of their conditions. Findings included: Review of Resident #15's Face sheet dated 05/31/24 revealed the resident was an [AGE] year-old female admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident #15's quarterly MDS dated [DATE] revealed he had a BIMS score of 09, indicating moderate cognitive impairment. Further review revealed she had active diagnoses of unspecified symbolic dysfunctions, muscle wasting and atrophy, muscle weakness, local infection of the skin and subcutaneous tissue, unspecified. MDS assessment Section M - Skin condition indicated Resident #15 skin intact. Review of Resident #15's care plan revised on 05/20/24 reflected: Problem: Resident is a new admission. admitted from .Hospital. The resident's Baseline Care Plan will be developed within 48 hours of admission and provided to the resident and legal representative by completion of the comprehensive assessment. Goal: Resident's immediate health and safety needs will be identified. Approach: SKIN INTEGRITY: (X) Treatment- See Physician Orders. Review of Resident #15's physician orders, dated 04/12/24, reflected: Apply arm sleeve to right arm once a day, start time 7:00 AM Record review of Resident #15's May 2024 TAR revealed Resident #15's was provided with her arm sleeve. No indication of refusal was documented. Observation on 05/28/24 at 8:39 PM of Resident #15 in bed with eyes closed. Observed Resident #15 right forearm skin to be dry/flaky rash there was no device (arm sleeve) in place. No open wounds observed. Observation on 05/29/24 at 9:00 AM revealed Resident #15 in the activity room seated in her wheelchair, and she was not wearing an arm sleeve on her right arm. Observation 05/29/24 at 12:58 PM of Resident #15 in the dining room. An attempt was made to interview Resident #15, but she was not able to answer questions. The skin on Resident #15's right forearm skin was dry/flaky with a rash, and the resident was not wearing an arm sleeve. Observation 05/30/24 at 8:40 AM of Resident #15 in the hallway. An attempt was made to interview Resident #15, but she was not able to answer questions. The skin on Resident #15's right forearm skin was dry/flaky with a rash, and the resident was not wearing an arm sleeve. Interview on 05/31/24 at 11:47 AM with LVN E revealed she was the nurse for Resident #15. She stated Resident #15 developed a rash on her right arm, and Resident #15 would scratch herself which cause her to have small scratches. LVN E stated the doctor had ordered for Resident #15 to wear a geri sleeve (arm sleeve) to prevent Resident #15 from scratching her arm. LVN E stated Resident #15 would only allow them to put lotion on and refuses the arm sleeve. LVN E stated she had not attempted to put the arm sleeve today (05/31/24) due to Resident #15 attending activities. LVN E stated Resident #15 had not had the arm sleeve the last few days due to Resident #15 refusing. LVN E stated she had documented incorrectly and should had document refusal. LVN E stated she was unsure what the risk would be for not putting the arm sleeve on Resident #15. Interview on 05/31/24 at 11:13 AM with the DON revealed Resident #15 had an order for an arm sleeve due to Resident #15 having a rash on her right arm. The DON stated Resident #15 would refuse the arm sleeve and would take it off. She stated her expectation was for the nurse to follow physician orders and attempt to put the arm sleeve on the resident. If Resident #15 refused, the nurses should document the refusal. She stated the risk of not utilizing the arm sleeve was that it could cause the rash to worsen. Interview on 05/31/24 at 12:28 PM with the ADON revealed Resident #15 had a physician order for a geri sleeve due to Resident #15 having a rash. She stated the geri sleeve was used to protect Resident #15 from scratching. She stated her expectation was for the nurses to follow physician orders. She stated if the resident refused, she expected the nurses to document not administered and to notify the physician of the refusal and discontinue the order. The ADON stated it was the responsibility of the nurses to put the geri sleeve on the resident, and it was the ADONs responsibility to ensure it was being completed. She stated the risk of not utilizing the geri sleeve was that it could cause irritation to the area to worsen. Review of facility Nursing Policies and Procedures policy, revised dated 05/05/23, reflected the following: Subject: Physician Orders. The qualified licensed nurse will obtain and transcribe orders according to Facility Practice Guidelines .Upon admission, the Facility has physician orders for the resident's immediate care to include but not limited to: A. Dietary orders B. Medications, if necessary C. Routine care orders to maintain or improve the resident's functional abilities until staff can conduct a comprehensive assessment and develop an appropriate care plan.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a resident with limited range of motion receive...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure a resident with limited range of motion received appropriate treatment and services to increase range of motion and/or prevent further decrease in range of motion for one of three residents (Resident #47) reviewed for contracture management. The facility failed to apply rolled wash cloths to Resident #47's left contracted hand (a permanent tightening of the muscles) for contracture management. This failure could place residents at risk for a decline in range of motion, decreased mobility, worsening of contractures and a decline in physical capabilities. Findings included: Review of Resident #47's Face Sheet dated 05/31/24 revealed the resident was a [AGE] year-old male admitted to the facility on [DATE]. Review of Resident #47's quarterly MDS dated [DATE] revealed he had a BIMS score of 09, indicating moderate cognitive impairment. Further review revealed he had active diagnoses of sequelae of cerebral infarction, spastic hemiplegia affecting left dominant side, muscle weakness, other lack of coordination. The MDS further reflected the resident had functional limitation in range of motion upper extremity (shoulder, elbow, wrist, hand). Review of Resident #47's care plan revised on 04/25/24 reflected: Problem: ADLs Functional Status/Rehabilitation Potential Impaired physical mobility R/T contracture AEB limited range of motion. contracture of left hand, right knee, and left knee. Goal: Will be able to maintain current level of function through next review date. Approach: Monitor contracture for further contraction and report to MD. Place splints, carrot, washcloth to contracted area. Observation and interview on 05/28/24 at 8:36 PM revealed Resident #47 was in bed. He stated he was doing well. Observation of the resident's left hand revealed it was contracted, but there was no contracture management device in place. Resident #47 stated he was not sure if he needed a split; however, in the past staff would place a cloth in his hand. Resident #47 stated it had been a while since he last had one on. Resident #47 denied any pain or discomfort. Resident #47 revealed he had not refused to have anything placed in his left hand. Observation on 05/29/24 at 9:05 AM revealed Resident #47 in bed with his eyes closed. Observation of his left hand revealed it was contracted, but there was no contracture management device in place. Observation on 05/29/24 at 4:14 PM revealed Resident #47 in bed with his eyes closed. Observation of his left hand revealed it was contracted, but there was no contracture management device in place. Observation and interview on 05/31/24 at 10:06 AM of Resident #47 in bed. Observed Resident #47 left hand to be contracted there was no device in place. Resident #47 stated no one had place a washcloth in his left hand. Interview on 05/31/24 at 10:47 AM with LVN E revealed she was not sure if Resident #47 needed a washcloth or other devices for his left hand since she had never put one on. LVN E stated if Resident #47 was care planned to use a washcloth or other devices was because it was required and he needed it. LVN E stated it was the responsibility of the nurses or therapy to put them on. She stated Resident #47 was not on therapy. LVN E further stated it was important to keep the washcloths in the resident's hand to keep the contractures from worsening. Interview on 05/31/24 at 12:44 PM with the ADON B revealed they had recently ordered a splint for Resident #47; however, resident needed to be evaluated by therapy first before utilizing the splint. ADON B stated if Resident #47 was care planned to use a washcloth then it should be provided. She stated it was the nurse's responsibility to put in the washcloths, and it was her responsibility to ensure it was being provided to prevent contracture from worsening. Interview on 05/31/24 at 1:06 PM with the Director of Therapy revealed they had received Resident #47's elbow and knee splint yesterday 05/30/24. She stated they were just waiting on funding verification to be evaluated for services. She stated she was unaware of any splint or washcloth that Resident #47 needed for his left hand. She stated it would be nursing who was responsible. Interview on 05/31/24 at 1:15 PM with the DON revealed her expectation was for nursing staff to carry out the interventions in place that were listed for range of motion. She stated it was the responsibility of the nursing team to ensure interventions were in place for contractures. The DON stated she was aware of Resident #47's contractures, and therapy had ordered the appliances. She stated the risk of not following interventions would be further loss of joint mobility. Review of facility Restorative Nursing Policies and Procedures policy, dated 02/29/24, reflected the following: 1. Review care plan, determine the following: A. Active or Passive ROM exercises, B. Body Parts to be exercised, C. Number of repetitions, D. Special instructions.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure an environment remained as free of accident haz...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure an environment remained as free of accident hazards as is possible for 1 of 26 resident rooms reviewed for a safe environment. The facility failed to ensure Resident #53 did not have access to facility disposable razors. This failure could place residents at risk of accidents, injuries, or harming another resident. Findings included: Record review of Resident #53's admission Record revealed the resident was an [AGE] year-old male admitted to the facility on [DATE] and reentered on 10/22/23. His diagnoses included lack of coordination, unsteadiness on feet, symptoms and signs involving cognitive functions and awareness, muscle weakness, hypertension (high blood pressure), unspecified atherosclerosis of native arteries of extremities, seizures, depression, restlessness, and agitation. Record review of Resident #53's Quarterly MDS assessment dated [DATE] revealed the resident had a BIMS score of 04 which indicated severe impairment. The MDS also revealed, Resident #53, required supervision or touching assistance with transfer and activities of daily living. Record review of Resident #53's Care Plan revealed a problem initiated on 01/17/24 for risk of harm or injury related to seizure disorder. Resident #53 will not injure self-secondary to seizure disorder. Intervention included to administer medications as ordered, assess characteristics before, during and after seizure. If seizure occurs, remove all restrictive clothing and objects of potential harm. Resident #53 requires assistance with all activity of daily living related to general weakness and poor safety awareness. Resident will have all activities of daily living needs met. Interventions included assistance with bathing, and personal hygiene. Observations on 05/28/24 8:00 PM Resident #53 was sitting in his room, in wheelchair, with a disposable navy-blue razor in his hand shaving the left side of his face. According to Resident #53, he liked to use a razor to shave his face. Resident #53 stated he did not require shaving cream, that dry shaving was ok to do. Resident #53 stated he did not require assistance from staff to do so. Resident #53 was observed to check his face a couple of times, stating that he was making sure he did not cut himself. Observation on 05/29/24 at 3:20 PM of Resident #53 in his room sitting and watching television. A package of disposable razors was observed on the resident's bedside table. Interview on 05/29/24 at 3:29 PM with CNA F revealed she just left Resident #53's room and gave him ice. CNA F stated, I did not see him with razor or a package of razor. If I noticed anything like that, I would have removed the razors and reported to the nurse what I have removed. CNA F stated Resident #53 having razors would place him at risk of cutting himself or other residents. Interview on 05/29/24 at 3:37 PM with LVN G revealed Resident #53 did ask for towels for a shower on 05/28/24. According to LVN G, staff were required to supervise Resident #53 during showers, but he did not like the supervision. According to LVN G, staff were supposed to shave residents and discard the razors after using them. LVN G stated when aides allowed residents to shave themselves it placed the residents at risk of injuring themselves. LVN G stated it was her expectation that staff alerted her if resident had razors in their possession. Observation and interview on 05/31/24 at 11:41 AM revealed ADON B entered Resident #53's room to remove the razors. She talked to him about allowing the staff to shave him or supervise him when he used the razor. ADON B stated Resident #53 told her he got the razors from a facility auction, but ADON B stated that was not true. ADON B stated upon review the razors were similar if not exact to what the facility used to complete shaving residents. According to ADON B, her expectation was that nursing staff observed residents and their rooms, to include removing anything that did not belong. ADON B stated not doing so placed residents at risk of cutting themself, infection, cause harm and prevent safety. Interview on 05/31/24 at 1:30 PM with the DON revealed Resident #53 should not have access to razors. The DON stated she expected staff to pay attention to resident environments, remove things that should not be in their possessions and report their findings. The DON stated nursing staff were to complete or supervise all residents with shaving. The DON stated aides were responsible for ensuring razors were not left with residents, and not doing so placed residents at risk of cutting themselves. Record review of the facility's Accident/Incident Reporting Patient/Resident policy, dated 11/01/17, reflected: The Facility's Leadership will follow the established guidelines for the reporting of accidents and incidents. An incident is any adverse outcome associated as a direct consequence of treatment or care. An accident is an unexpected, unintended event that can result in bodily injury.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents fed by enteral means received the app...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents fed by enteral means received the appropriate treatment and services to prevent complications of enteral feedings for 1 of 1 resident (Resident #252) reviewed for enteral nutrition. The facility failed to follow Resident #252's physician orders for enteral feeding. These failures could affect residents receiving enteral nutrition/hydration and place them at risk of health complications and decline in health. Findings included: Record review of Resident #252's face sheet dated 05/31/24 revealed the resident was [AGE] year-old male admitted on [DATE] with a diagnosis of gastrostomy status (artificial external opening into the stomach for nutritional support). Record review of Resident #252's admission MDS dated [DATE] revealed the resident had severe cognitive impairment with a BIMS score of 00. The assessment reflected Resident #252 MDS was still in process. Record review of Resident #252's undated care plan revealed the following: Resident #252 was at nutrition and /or dehydration risk; Goal reflected resident will maintain nutritional status as evidenced by no significant weight change; Interventions included monitor weights, skin report, and labs per policy, provide diet as ordered by physician, tube feeding and free water flushes as ordered. Record review of Resident #252's physician orders included the following: *General-dated -05/20/24 - Check blood sugar before meals and at bedtime; 8AM, 1PM, 5PM, 8PM *General-dated -05/20/24 -Enteral feeding; Glucerna 1.5 Flow rate (60/hour) x 20 hours via pump per g-tube. Special instructions: Date, and label tubing with each change. Every shift; First, Second, Third Record review of Resident #252's 05/20/24 - 05/30/24, MAR revealed Resident #252 had been administered Glucerna 1.5. Observation on 05/28/24 at 7:38 PM of Resident #252 revealed him in bed sleeping, Resident had a ¾ empty bottle of Jevity 1.2 dated 05/27/24. Observation on 05/29/24 at 03:42 PM Resident #252's feeding machine revealed a ¾ empty bottle of Jevity 1.2 dated 5/29/24. Observation and interview on 05/29/24 at 4:31 PM with LVN G revealed Resident #252 had a bottle of Jevity 1.2 hung on his machine. LVN G stated resident feeding machine went down at 4 PM; he will resume feeding with this bottle of formula at 8 PM; and his formula bottle would be changed once the bottle was empty. According to LVN G she needed to review physician orders to indicate which formula Resident #252 would be administered. LVN G reviewed the physician orders and revealed Glucerna 1.5 was the appropriate formula to administer to Resident #252. She stated Glucerna was for residents with diabetes which was what Resident #252 was supposed to be administered. LVN G stated resident blood sugar numbers had been ok with no concerns. LVN G stated someone may have grabbed the Jevity 1.5 by mistake. LVN G stated it was the responsibility of the nursing staff to ensure Resident #252 was administered formula according to physician orders. LVN G stated not doing so placed him at risk of his blood sugar readings being abnormal. LVN G stated she had worked on the 2-10 PM since 05/28/24 and did not recognize Resident #252 had been administered the wrong formula and it was her responsibility to review physician orders prior to administering any order. LVN G could not recall how long Resident #252 had been receiving Jevity 1.5 formula. Interview on 05/31/24 at 11:04 AM with ADON B revealed she was not aware Resident #252 was administered Jevity feeding formula. ADON B stated the reason that Resident #252 had the wrong formula was due to the nurse grabbing the wrong formula bottle. ADON B stated Glucerna was more suited for monitoring calorie intakes for people with Diabetes. ADON B stated not following physician orders placed Resident #252 at risk of elevated blood sugar readings. ADON B stated nurses on the floor were responsible for reviewing physician orders and following orders prescribed. ADON B stated if it was not possible to follow those orders the floor nurse should have reported to the physician so an alternate could have been administered and followed up with the Registered Dietician, ADON or DON and family. An attempted interview on 05/31/24 at 11:14 AM with Registered Dietician was unsuccessful. Interview on 05/31/24 at 1:30 PM with DON revealed her expectations were for nursing staff to follow physician orders, should an issue arise nursing staff would report any findings to herself or the ADON's and contact the physician immediately. The DON stated if it was a dietary concern ensure to contact the dietician as well and document. The DON stated if Resident #252's nutrition order was for Glucerna that was what should have been administered. The DON stated not following physician orders for Resident #252 placed him at risk for diarrhea/nausea. The DON stated all charge nurses, ADONs, and myself are all responsible for ensuring physician orders are being followed. Record review of the facility's Physician Orders policy dated 05/05/23, reflected: The qualified licensed nurse will obtain and transcribe orders according to Facility Practice Guidelines. 1. The qualified licensed nurse completes an admission medication regimen review from the transfer record from an acute care hospital, home, or other entity. Refer to the Admission Medication Regimen Review in Pharmacy Services policy and procedure manual. 2. A call is placed to the physician to confirm the orders and request any additional orders as needed Record review of the facility's Enteral and Parenteral Feedings policy, dated 05/05/23, reflected: .2. Obtain a Physician's order for all enteral and parenteral feedings. 3. Communicate orders with Nutrition Services. 4. Notify the facility RD of initial orders to receive enteral and parenteral fluids to secure an assessment of individual patient need. Notify Physician of completed assessment and obtain orders. Orders to include: A. The brand name of the formula B. Strength/concentration C. Rate/frequency/duration of feedings D. Amount and frequency of water to flush the tube. E. Route of administration F. Method of administration of the feeding 5. Monitor and report problems and complications to the Physician and Nutrition Services.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure any drug regimen irregularities reported by the Pharmacist C...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure any drug regimen irregularities reported by the Pharmacist Consultant were acted upon, for 1 of 5 residents (Resident #38) reviewed for medication regimen review. The facility's Pharmacist Consultant recommended Residents #38's anxiety medication hydroxyzine required an additional consent form to be completed and uploaded to the resident's chart. This failure could place residents at risk for possible adverse side effects, adverse consequences, and decreased quality of life. Findings included: Review of Resident #38's Face sheet dated 05/31/24 revealed the resident was a [AGE] year-old male admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident #38's quarterly MDS dated [DATE] revealed he had a BIMS score of 12, indicating no cognitive impairment. Further review revealed she had active diagnoses of Parkinson's disease without dyskinesia, schizoaffective disorder, depressive type, anxiety disorder. Review of Resident #38's care plan undated, revealed the following: *Problem: Resident is receiving antipsychotic medications. Goal: Resident will not exhibit signs of drug related side effect or adverse drug reaction through next review date. Approach: Attempt a gradual dose reduction (if not contraindicated). Pharmacy consultant review. Monitor resident's behavior and response to medications. Review for continued need at least quarterly. *Problem: Resident has a diagnosis of anxiety. Goal: Resident will manage anxiety through effective coping mechanisms and pharmaceutical interventions through next review date. Approach: Administer medications as ordered. Monitor and report for signs and symptoms of adverse reaction to the physician. Review of Resident #38's physician's orders reflected an order for: * Hydroxyzine HCl tablet; 50 mg; Amount to Administer: 2 Tablets; oral; Twice a day; Take at noon and bedtime for anxiety disorder; Start date 08/01/23. *Hydroxyzine HCl tablet; 50 mg; Amount to Administer: 2 Tablets; oral; Twice a day; Take at noon and bedtime for anxiety disorder; Start date 11/08/23. Review of Resident #38's Medication Regimen Review, dated 10/19/23, reflected Please ensure there is an informed consent in resident's chart/profile for the following psychoactive medications: hydroxyzine Review of Resident #38's October 2023 MAR reflected Resident #38 received Hydroxyzine HCl tablet; 50 mg the entire month of October 2023. Review of Resident #38's November 2023 MAR reflected Resident #38 received Hydroxyzine HCl tablet; 50 mg; the entire month of November 2023. Review of Resident #38's Medication Regimen Review, dated 12/23/23, reflected Please ensure there is an informed consent in resident's chart/profile for the following psychoactive medications: hydroxyzine Review of Resident #38's December 2023 MAR Resident #38 received Hydroxyzine HCl tablet; 50 mg the entire month of December 2023. Review of Resident #38's Medication Regimen Review, dated 01/16/24, reflected Please ensure there is an informed consent in resident's chart/profile for the following psychoactive medications: hydroxyzine Review of Resident #38's January 2024 MAR reflected Resident #38 received Hydroxyzine HCl tablet; 50 mg; the entire month of January 2024. Review of Resident #38's February 2024 MAR reflected Resident #38 received Hydroxyzine HCl tablet; 50 mg; the entire month of February 2024. Review of Resident #38's March 2024 MAR reflected Hydroxyzine HCl tablet; 50 mg; Amount to Administer: 2 Tablets; oral; Twice a day; Take at noon and bedtime for anxiety disorder was discontinued on 03/01/2024. Interview on 05/31/2023 at 9:35 AM with Resident #38 revealed he could not recall if he signed consent forms for his medications. He denied having any issues with the medications he was currently taking. Interview on 05/31/24 at 11:05 AM with the DON revealed she had been employed since November 2023. The DON stated it was her responsibility to review the pharmacy consultant recommendations and to following up on them and the ADON's also assisted. The DON stated they had completed an audit on pharmacy review and they noticed that consents were missing or not completed. She stated they had to redo all of the resident consent forms. The DON stated Resident #38 consent form was obtained on 02/28/24. Review of Resident #38's informed consent form revealed it was signed on 02/28/24. Review of facility policy entitled Pharmacy Services Policies and Procedures, dated revised 04/17/24, reflected the following: Consultant Pharmacist: The medication regimen of each resident is reviewed by a licensed Pharmacist according to Federal, State, and Local regulations as well as current standards of practice. The pharmacist must report any irregularities to the Attending Physician, the facility's Medical Director and Director of Nursing, and these reports must be acted upon in a manner that meets the needs of the residents.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record reviews the facility failed to maintain medical records that were complete and accur...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record reviews the facility failed to maintain medical records that were complete and accurately documented for 1 (Resident #15) of 10 residents reviewed for resident records. The facility failed to accurately document Resident #15's use of arm sleeve on 05/28/24, 05/29/24 and 05/30/24 even though it was not performed. These failures could affect any resident, placing them at risk of inaccurate information and resulting inappropriate care. Findings included: Review of Resident #15's Face sheet dated 05/31/24 revealed the resident was an [AGE] year-old female admitted to the facility on [DATE] and readmitted on [DATE]. Review of Resident #15's quarterly MDS dated [DATE] revealed he had a BIMS score of 09, indicating moderate cognitive impairment. Further review revealed she had active diagnoses of unspecified symbolic dysfunctions, muscle wasting and atrophy, muscle weakness, local infection of the skin and subcutaneous tissue, unspecified. MDS assessment Section M - Skin condition indicated Resident #15 skin intact. Review of Resident #15's care plan revised on 05/20/24 revealed Problem: Resident is a new admission. admitted from THR Downtown Hospital. The resident's Baseline Care Plan will be developed within 48 hours of admission and provided to the resident and legal representative by completion of the comprehensive assessment. Goal: Resident's immediate health and safety needs will be identified. Approach: SKIN INTEGRITY: (X) Treatment- See Physician Orders. Review of Resident #15's physician orders, dated 04/12/24, reflected: Apply arm sleeve to right arm once a day, start time 7:00 AM Record review of Resident #15's May 2024 TAR revealed Resident #15's was provided with her arm sleeve. No indication of refusal was documented. Observation on 05/28/24 at 8:39 PM of Resident #15 in bed with eyes closed. Observed Resident #15 right forearm skin to be dry/flaky rash there was no device (arm sleeve) in place. No open wounds observed. Observation on 05/29/24 at 9:00 AM of Resident #15 in the activity room. Observed Resident #15 in her wheelchair, there was no arm sleeve in place observed to the right arm. Observation 05/29/24 at 12:58 PM of Resident #15 in the dining room. An attempt was made to interview Resident #15; however, she was not a good historian. Observed Resident #15 right forearm skin to be dry/flaky rash there was no arm sleeve in place. Observation 05/30/24 at 8:40 AM of Resident #15 on the hallway. An attempt was made to interview Resident #15; however, she was not a good historian. Observed Resident #15 right forearm skin to be dry/flaky rash there was no arm sleeve in place. Interview on 05/31/24 at 11:47 AM with LVN E revealed she was the nurse for Resident #15. She stated Resident #15 developed a skin rash to the right arm and Resident #15 would scratch herself which cause her to have small scratches. LVN E stated the doctor had ordered for Resident #15 to wear a geri sleeve (arm sleeve) to prevent Resident #15 from scratching her arm. LVN E stated Resident #15 would only allow them to put lotion on and refuses the arm sleeve. LVN E stated she had not attempted to put the arm sleeve today (05/31/24) due to Resident #15 attended activities. LVN E stated Resident #15 had not had the arm sleeve the last few days due to Resident #15 refusing. LVN E stated she had documented incorrectly and should had document refusal. LVN E stated not accurately documenting could affect the way Resident #15 received care. Interview on 05/31/24 at 11:13 AM with the DON revealed Resident #15 had an order for an arm sleeve due to Resident #15 developed a rash on her right arm. The DON stated Resident #15 would refuse the arm sleeve and would take it off. She stated her expectations are for the nurse to follow physician orders and attempt to put the arm sleeve and if refuse nurses should document the refusal. According to the DON by not accurately documenting was considered falsification. Interview on 05/31/24 at 12:28 PM with the ADON revealed Resident #15 had a physician order for a geri sleeve due to Resident #15 developed a skin rash. She stated the geri sleeve was used to protect Resident #15 from scratching. She stated her expectations were for the nurses to follow physician orders. She stated if resident refuses, she expected the nurses to document not administered and to notify the physician of the refusal and discontinue the order. The ADON stated by not documenting accurately led to false documentation. Review of facility policy entitled Nursing Policies and Procedures, dated revised 05/05/23, reflected: Documentation - Licensed Nursing - Medication and Treatments: The qualified nursing staff notes the time, date and dosage of all medications and treatments at the time they are administered and initials the note on the medication and/or treatment record. The nurse's full name and title must be written at least once on each page of the medication/Treatment Record or on an individual resident specific signature sheet. If a scheduled medication is withheld or not given as ordered, the nurse documents this and lists the reason for the patient/resident not receiving the medication. The attending physician or physician extender must be notified. Route of administration must be charted.
Mar 2024 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0925 (Tag F0925)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain and effective pest control program to keep t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain and effective pest control program to keep the facility free of pest for two (Hall 200 and Hall 100) of five halls, the activity room, the dining room, and one of one kitchen. The facility failed to ensure an effective pest control program was in place to keep roaches out of the facility. This failure could affect residents by placing them at risk for the potential spread of infection, cross-contamination, food-borne illness, and decreased quality of life. Findings included: Record review of Resident #1's undated facesheet revealed the resident was a [AGE] year-old female admitted to the facility on [DATE]. The resident had intact cognition with a BIMS score of 15. The resident's diagnoses included cerebrovascular disease, major depressive disorder, hemiplegia, and Type 2 diabetes mellitus with diabetic neuropathy. Record review of Resident #2's undated facesheet revealed the resident was a [AGE] year-old male admitted to the facility on [DATE]. The resident had moderately impaired cognition with a BIMS score of 10. The resident's diagnoses included chronic respiratory failure, dementia, and frequent falls. Record review of Resident #3's undated facesheet revealed the resident was a [AGE] year-old male admitted to the facility on [DATE]. The resident had severe cognitive impairment with a BIMS score of 5. The resident's diagnoses included atrial fibrillation, schizoaffective disorder, unspecified dementia, frequent fall, and facial pain. Record review of Resident #4's undated facesheet revealed the resident was a [AGE] year-old male admitted to the facility on [DATE]. The resident had intact cognition with a BIMS score of 15. The resident's diagnoses included chronic obstructive pulmonary disease, Alzheimer's disease, depression, and polyneuropathy. Record review of Resident #5's undated facesheet revealed the resident was a [AGE] year-old male admitted to the facility on [DATE]. The resident had intact cognition with a BIMS score of 14. The resident's diagnoses included Parkinson's disease, chronic kidney disease, and hypertensive heart disease. Record review of previous pest treatments revealed the facility's most recent pest control visit by the facility's contracted pest control company was on 03/04/24. Observation on 03/19/24 at 1:20 PM revealed there was a large dead roach on the wall of the kitchen (opposite the serving wall line), a medium size dead roach on the stainless steel counter about four inches from the previous dead roach, a smaller roach dead on the joint of the counter and wall, a larger roach on the floor, and a small dead roach on the inside cover of the menu binder open on the prep counter. Interview on 03/19/24 at 9:53 AM with Resident #1, who resided on Hall 100, revealed she had seen live roaches in the dining room and activity room. Resident 1 stated she reported seeing the roaches to the Activity Director, but she did not remember when she had made the report. Interview on 03/19/24 at 10:27 AM with Resident #2, who resided on Hall 100, revealed he had seen live roaches at night in his bathroom on multiple occasions but could not recall dates and times. Interview on 03/19/24 at 12:58 PM with Resident #3, who resided on Hall 100, revealed he had seen and killed a live roach. Interview on 03/19/24 at 1:35 PM with Resident #4, who resided on Hall 200, revealed he had seen live roaches in the building and in his room, but he had not reported this to facility staff. Interview on 03/19/24 at 4:21 PM with Resident #5, who resided on Hall 200, revealed he had seen roaches in his room, and a roach had crawled on his arm. Interview with the Dietary Manager on 03/19/24 at 1:20 PM revealed there was a problem with roaches in the food disposal area. The Dietary Manager stated the area was treated, but there was still a problem with roaches. Interview with the Administrator on 03/19/24 at 1:25 PM revealed he was aware of the problems with the roaches after obersving the dead roaches in the kitchen. He stated there was an issue with roaches in the wall where the food disposal area was located, and the kitchen had been treated multiple times. He also stated he had been speaking with pest control company, and they were scheduled to come to the facility during the night (03/19/24) for further treatment. Interview with RN A on 03/19/24 at 2:56 PM revealed he had seen roaches around the sink and had reported them. He stated he reported the observation by documenting the observations in the maintenance logbook for the pest company to use when they came to treat the facility for pests. He did not say roaches had been reported on his shift. Interview with LVN B on 03/19/24 at 4:00 PM revealed LVN B had seen a few roaches at the facility on Hall 200 in the employee bathroom. Review of the facility's Pest Control Service Summary Record for October through December 2024 and January through March 2024 revealed the resident rooms and the kitchen had been treated for German roaches. The facility was on a weekly treatment plan and had been since 01/10/24 with a Pesticide Company, and the facility would continue treatments as needed. Review of the facility's Nutrition Policies and Procedures: Pest Control, dated 08/01/20, reflected the following: The facility will maintain and effective pest control program to prevent or eliminate infestation of pests and rodents .
Oct 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to complete an assessment that accurately reflected the r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to complete an assessment that accurately reflected the resident's status for 2 of 9 sampled residents (Residents #1 and #3) reviewed for MDS accuracy, in that: 1. The facility failed to ensure Resident #1's MDS accurately reflected Sections: -C -Cognitive patterns memory loss, E- Behaviors, of refusing care, Section C for cognitive communication, Section I-Active diagnosis, anxiety, and psychotic behaviors. 2. The facility failed to ensure Resident #3's MDS accurately reflected Section C- cognitive pattern and functions was left blank. These failures could place residents at risk for not receiving care and services to meet their needs, diminished function of health, and regressions in their overall health. Findings include: 1. Record review of Resident #1's face sheet dated 10/13/23 revealed she was an [AGE] year-old female admitted on [DATE]. Her diagnosis included: Hemiplegia and hemiparesis following cerebrovascular disease (weakness on one entire side of the body) affecting right dominant side, dementia (decline in cognition), without behavioral disturbance, psychotic (condition of the mind delusion) disturbance, mood disturbance, and anxiety, depression (mood), chronic pain, cognitive communication deficit, Aphasia (speech), and dysphasia (difficulty swallowing). Record review of Resident #1's quarterly MDS assessment dated [DATE] reflected she had a BIMS score of 03 indicating severe cognitive impairment. She required extensive assistance with bed mobility, dressing, eating, and personal hygiene. Section C did not address the resident's cognitive patterns. Section E-Behaviors listed (0 none of the above) no potential indicators of psychosis. Section I (active diagnoses) did not address Resident #1's diagnosis of tuberculosis, anxiety disorder and psychotic disorder. Section J (health conditions) was blank and did not address Resident #1s assessment for pain. Section N for medications did not address Resident #1s anticoagulant and opioid medications. Section O (Special Treatments) was blank and did not address the resident's Hospice palliative care. An attempted interview with Resident #1 on 10/12/23 at 11:00 AM revealed she was not interviewable due to speech not being clear and confusion from dementia. Record review of Resident #1's care plan dated 08/28/23, reflected she requires hospice R/T Senile degeneration of the brain. Resident has mood disorder of anxiety with behaviors of agitation, resists care, delusional thought, yelling out, refusal of podiatry care, and Coprophagia (eating feces) related to diagnosis of dementia without behavioral disturbance. Approach: Administer pain medication as ordered. communicate resident status via 24-hour report as needed Approach: Notify family of changes in resident status or of new or escalated behaviors. She has swallowing problems r/t CVA (Cerebral Vascular Accident (stroke), with dysphasia. She's currently on a pureed No Added salt diet and is at risk of noncompliance/aspiration. 9/14/22. She has been prescribed blood thinner as preventative .give medication on time .Resident #1's at risk of falls and should be evaluated Resident has iron deficiency causing discomfort anemia. Reduced oxygen in the blood) Cognitive loss both short term and long term. Resident has declined functions related to CVA. Resident has potential pain associated with CVA. Record review of Resident #1's MD orders reflected an order dated 08/03/23 for Buspirone 5 mg two times a day for anxiety order and. monitor anti-anxiety side effects for sedation, dizziness an ordered dated 01/20/23 to monitor her Behavior every shift for anti-anxiety Buspirone, Ativan anxiety medications .Interventions: distraction, redirection, validation, activity program, quiet time, increased observation, removal of stressors .an order dated 10/09/23 for Mirtazapine tablet 7.5 mg 1 tab orally at bedtime for depression and monitor for medication side effects every shift. An order dated 09/19/23 for Plavix 75 mg 1 tablet orally 1 time daily to prevent blood clots and monitor side effects of anticoagulant every shift. Monitor anticoagulant every shift for side effects, nausea .An order dated 01/17/23 for Seroquel 25 mg tablet 1 time a day to treat psychotic behaviors .an order dated 06/29/23 monitor behaviors for anti-psychotic drugs Seroquel. An ordered dated 01/17/23 for hospice care for diagnosis of Senile degeneration of the brain. An active order dated 05/18/21 for Nursing assessments for falls .1 time a day on 1st and 3rd Tuesday of each month. An open ended active order dated 07/03/21 to check resident level of pain every shift. 2. Record review of Resident #3's face sheet dated 10/13/23 reflected he was a [AGE] year-old male admitted on [DATE]. His diagnosis included Cerebral Infarction (Stroke), Anemia (Iron Deficiency), Hyperlipidemia (high cholesterol), Wernicke's encephalopathy (neurological disorder caused by chronic alcoholism), anxiety disorder, psychosis (severe mental condition), and Depression (sadness), Record review of Resident #3's quarterly MDS assessment dated [DATE] reflected no BIMS score for Section C. He was supervised for meals, indicating he did not need support. He required extensive assistance for bed mobility, transfers, and personal hygiene. Resident #3 required total assistance for dressing and toileting. Record review of Resident #3's care plan dated 09/20/23 revealed Resident has moods and behaviors needs as evidenced by periods of sexually inappropriate language with staff, Major depressive disorder, recurrent, mild cognitive impairment (decline in memory). In an interview and observation of Resident #3 on 10/12/23 at 11:30 AM he was observed lying on his back in bed with the television on and eyes open. He did not respond to interview questions; however, further observation did not yield any concerns with environment, ADL care, nor pain or grimacing. In an interview with ADON T on 10/12/23 at 12:45 PM revealed it was her expectation for all resident MDS's to be accurate and address all needs of the individuals to provide care. She said she does review MDS for information and accuracy was important for nursing assessments, and interventions, as well as communicating with the Resident. Failing to have accurate MDS assessments could lead to a decline in abilities. In an interview on 10/12/23 at 5:15 PM with MDS Coordinator F revealed she reviews the clinical files of each resident then proceeds with MDS assessment for changes in care, quarterly, and annual assessments of the residents. She said the case worker completes the BIMS Section C of the assessment prior to the MDS coordinator. She does not recall why Resident #3's BIMS was not completed. She said nursing completes the clinical and she reviews MAR, TAR, medication, MD orders, care plans every aspect to assure the MDS was consistent with the resident's needs, treatments, and care. She said failing to document resident medical conditions, behaviors, moods, medication, and other areas of the MDS could lead to resident's missing care and a decline in their abilities and mobility affecting their quality of life. In an interview with MDS Coordinator K on 10/13/23 at 10:15 AM revealed she completes MDS assessments for residents when there has been changes in condition, such as, diagnosis, functions, memory, medications, treatment. She said during the observation period she will review orders and have discussions about resident to determine the type of MDS assessment should be completed. She said scheduled MDS assessments were completed upon admission, quarterly, and annually to list all clinical care areas. She said that Section C was the responsibility of SW in addressing the resident's Cognitive areas and BIMS. She said the SW did not complete the look back notes, so it was not addressed in the MDS. She did not discuss or follow up with anyone about the missing documentation. She completed her portion and other areas that were updated by the appropriate department heads. She said resident's BIMS was important for individualizing care, interventions, and treatments appropriately. In an interview on 10/13/23 at 10:22 AM with LVN C revealed she was a charge nurse assigned to Resident #3. She stated that the resident understood simple directions and has some confusions at times, however he was able to make his needs known. LVN C stated she relies on the care plan and MD orders for nursing care. She then stated that she did not know the purpose of an MDS assessment. LVN C said charge nurses were responsible for communicating and documenting ongoing care, observations, vitals, and concerns when conducting rounds and assessments of patients. LVN C stated earlier she did not know the purpose of the MDS assessment, yet after further review of duties, she stated that the MDS assessment provides specific information about the resident's needs and diagnosis that determines the development of the resident's individualized care and interventions that were listed in the care plan. An interview with the DON on 10/13/23 at 1:30 PM, he stated that he was recently hired and had not fully acclimated to the facility assessment process. He said in his professional career, MDS assessments were updated to address changes in resident's, usually by and MD or assessments indicating a change, decline or improvement with the patient's. He stated that usually the clinical notes will reflect the information needed for the MDS assessment look back to accurately address resident individualized needs related to behaviors, treatments, medications, and care. He stated that moving forward as the DON nurse manager it was his expectation for nursing staff documentation to be timely and accurate. He expects other leadership staff completing sections to communicate in advance the Resident needs or missing information to address timely. The DON said it was the responsibility of the ADON, DON and IDT to monitor assessments for accuracy and address concerns to prevent areas of the assessments not being addressed. In an interview with SW on 10/13/23 at 1:45 PM revealed she was responsible for completing the BIMS portion of the MDS to communicate cognitive functions, behaviors, and mood areas. She does not recall why Resident #3's BIMS section was not completed, and she did not have any assessments notes on file. She does not recall the resident being uncooperative as she covered the other areas of the assessment. In an interview with the Administrator on 10/13/23 at 3:40 PM, revealed it was his expectation for all staff to document accurate Resident functions as well as assess and evaluate for interventions in a timely manner including SW for BIMS as well as hospice, respiratory care and other areas of resident treatment and care. He stated failing to have all information documented in the assessment could, put residents at risk of further decline and decreased range of motion and by not updating the care plan, they had no evidence of what attempts had been made to prevent a resident's decline. Administrator said that it was the responsibility of ADON and DON to monitor assessments for accuracy updates and changes. Record review of Nursing Policies and Procedures Minimum Data Set MDS revision dated 09/28/23 reflected that a licensed nurse will conduct or coordinate each assessment with interdisciplinary team. An MDS which is a comprehensive accurate, standardized reproducible assessment that will be completed for each resident, using the RAI process. The facility staff completes the assessment areas and offer guidance for further assessments once problems have been identified. The staff will perform observations, interviews and assess physically to obtain validations of items identified in the medical record and to collect information for items where no documentation exists. The comprehensive assessment is completed initially and periodically. Quarterly and Significant change assessments as required following the RAI specific guidelines.
Oct 2023 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for the facility'...

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Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety for the facility's only kitchen, reviewed for kitchen sanitation: 1. The facility failed to label, date, and seal food found in the refrigerators. 2. The facility failed to ensure all expired foods were removed from the refrigerator. These failures could place residents at risk for cross-contamination and foodborne illnesses. Findings included: Observation on 10/03/23 at 9:29 AM revealed a small refrigerator with the following items: 1. 2 sandwiches wrapped in plastic wrap, were not labeled or dated 2. Sliced oranges and strawberries in a white plastic bowl, were not labeled or dated 3. Unknown white cream in a white plastic bowl, was not labeled or dated (The above items sat on a green tray, and there was no label on the tray) 4. 5 lb container of cultured sour cream with a best by date of 8/15/23 5. Yellow liquid in a small, clear pitcher, was not labeled or dated Observation on 10/03/23 at 9:40 AM revealed the larger refrigerator with the following items: 1. One package of 184 slices of cheese, wrapped in plastic wrap, but open at one end, revealed hardened cheese slices. 2. One box of about ten, red bell peppers with black and white furry mold. 3. One, 1 lb, 14 oz plastic container of basil pesto, with an expiration date of 02/11/23, and a handwritten date of 4/27 4. One, 32 oz plastic container of chopped garlic in water, with an expiration date of 09/11/22, and a handwritten date of 05/03 In an interview on 10/03/23 at 9:32 AM, [NAME] A stated she would get rid of the items listed above. She stated she was the one responsible to ensure the items were removed, labeled, dated, and properly sealed. She stated all dietary staff were responsible for checking the dates and for expired foods. [NAME] A stated she was trained on labels, dates, and sealing the food items. [NAME] A stated the evening staff must have been the ones who forgot to label and date the items. She stated the items should be removed, so there were no issues with the food like contamination. In an interview on 10/03/23 at 9:45 AM, Dietary Manager B stated her kitchen was pretty good, but there's always a couple things wrong in all kitchens. She stated she thought the garlic and the pesto came from the freezer, but she did not remember the date each was removed from the freezer and placed in the refrigerator. She stated the handwritten dates on the products was the date the items were received in the kitchen. Dietary Manager B stated she was not sure of the year for the handwritten dates. She stated the kitchen staff would check for expired foods when they received new food deliveries. In a follow-up interview on 10/03/23 at 11:20 AM, Dietary Manager B stated all her staff were trained and in-serviced on labels, dates, expired food, and proper seals for food. She stated all dietary staff were responsible for checking for labels, dates, expired and molded foods at all times. She stated the risk was food poisoning and all kinds of other dangers. In an interview on 10/03/23 at 2:58 PM, Administrator C stated all dietary staff were trained on labeling and storing, and the risk was possible harm to the residents. Record review of the facility's policy titled, Nutrition Policies and Procedures, dated 08/01/20, revealed the following: Subject: Food Safety in Receiving and Storage Policy: Food will be received and stored by methods to minimize contamination and bacterial growth. Record review of the U.S Food and Drug Administration 2022 Food Code, revealed: 3-501.17 Ready -to-Eat, Time/Temperature Control for Safety Food, Date Marking. (B) Except as specified in (E) - (G) of this section, refrigerated, READY-TO-EAT TIME/TEMPERATURE CONTROL FOR SAFETY FOOD prepared and PACKAGED by a FOOD PROCESSING PLANT shall be clearly marked, at the time the original container is opened in a FOOD ESTABLISHMENT and if the FOOD is held for more than 24 hours, to indicate the date or day by which the FOOD shall be consumed on the PREMISES, sold, or discarded, based on the temperature and time combinations specified in (A) of this section and: (1) The day the original container is opened in the FOOD ESTABLISHMENT shall be counted as Day 1; and (2) The day or date marked by the FOOD ESTABLISHMENT may not exceed a manufacturer's use-by date if the manufacturer determined the use-by date based on FOOD safety.
Sept 2023 1 deficiency 1 IJ (1 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0687 (Tag F0687)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident received proper treatment and care t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident received proper treatment and care to maintain good foot health for 1 (Resident #1) of 4 residents reviewed for foot care. (1) The facility failed to ensure Resident #1 who had a diagnosis of atherosclerosis of the extremities (A disease of the peripheral blood vessels characterized by narrowing and hardening of the arteries that affect blood supply to the legs and feet) (The peripheral vessels consist of the veins and arteries not in the chest or abdomen i.e., in the arms, hands, legs and feet) and peripheral vascular disease (a progressive circulation disorder that involves the narrowing, blockage, or spasms in the blood vessels as a result of arteriosclerosis) and was at risk for impaired blood flow to his feet, received assessments of his feet. (2) The facility failed to ensure consistent and timely skin assessments were provided. Resident #1's 09/05/23 scheduled weekly skin assessment was not provided. (3) Resident #1 was seen by the Podiatrist on 08/29/23 and placed a protective sleeve on the second toe of the left foot, gave orders to check the resident's feet daily and monitor for any new wounds/ulcerations. The facility failed to ensure podiatry orders were followed for Resident #1. On 09/10/23 Resident #1 was discovered with a discolored bandage on the second toe of the left foot, an open wound on the second toe of the left foot with bright red blood and yellow purulent (pus) drainage. An Immediate Jeopardy was identified 09/15/23 at 11:45 a.m. The IJ template was provided via email at 11:48 a.m. While the IJ was removed on 09/15/23, the facility remained out of compliance at a severity level of actual harm that is not immediate jeopardy, and at a scope of pattern due to all staff had not been trained on reporting changes in skin condition, new procedure for Podiatrist to exit with DON, the importance of carrying out orders timely, importance of completing weekly skin assessments, identifying skin impairments, notifying the physician for wound orders, documentation of assessments and approaches to aid in the prevention of skin breakdown. These failures placed all residents at risk of not receiving foot care consistent with professional standards of practice and complications from impaired circulation which could lead to possible infection, hospitalization, amputation, and death. Findings included: Review of Resident #1's physician's orders dated 09/2023 revealed the resident was a [AGE] year-old male who admitted to the facility on [DATE]. His diagnoses included atherosclerosis of the extremities and peripheral vascular disease. Review of Resident #1's significant change MDS assessment dated [DATE] revealed a BIMS of 5 indicating severely impaired cognition. The MDS assessment reflected the resident was always incontinent of bowel/bladder, totally dependent on two people for transfers, required extensive physical assistance of one person for bed mobility, dressing and personal hygiene. Review of Resident #1's care plan revised 08/30/23 revealed hospice services and diagnoses of hyperlipidemia (Elevated level of lipids such as cholesterol and triglycerides in the blood linked to atherosclerosis (hardening of the arteries) was addressed. Interventions included assessing skin integrity to help identify potential areas for skin breakdown, assessing for signs and symptoms of hyperlipidemia such as the color of the skin, skin turgor, peripheral circulation, and pedal pulses. Review of Resident #1's weekly skin assessments revealed a skin assessment dated [DATE] reflecting the resident's skin was clear. There was no subsequent weekly skin assessment for 09/05/23. Review of physician's orders, MARs/TARs dated 09/2023 reveled no Podiatry orders had been transcribed related to the visit on 08/29/23. Review of hospital records revealed Resident #1 admitted on [DATE] with diagnoses to include sepsis and cellulitis (Bacterial skin infection that causes redness, swelling, and pain in the infected area of the skin. If untreated, it can spread and cause serious health problems) of the second toe on the left foot. The records reflected the resident was assessed on admission with erythema (redness), blistering, purulent draining, and peeling skin to the second toe of left foot with bone exposed. The records reflected the left foot second toe amputation was scheduled for 09/14/23. Interview on 09/13/23 at 9:19 a.m. the DON stated Resident #1 was noted with redness to his left foot, second toe on 09/10/23. LVN B notified the resident's hospice and orders were received for antibiotic treatment. The facility staff were unaware the Podiatrist had visited the facility on 08/29/23 or that the Podiatrist had placed a protective sleeve on the resident's second toe of the left foot. The DON stated the Podiatrist left no orders with the nurse on 08/23/23. The DON stated LVN C was on duty on 08/29/23 when the Podiatrist visited and denied receiving any orders or instructions from the Podiatrist for Resident #1. LVN C told the DON she had performed a weekly skin assessment for Resident #1 on 08/29/23, noted a wrap on the second toe of the resident's left foot, but did not remove the wrap or assess the resident's toe underneath. The DON further stated Resident #1's weekly skin assessment scheduled for 09/05/23 was not completed by LVN A because the nurse told them she had been overwhelmed. The Administrator stated on 09/11/23 the facility became aware of the Podiatrist's progress notes, that included orders and instructions for the care of Resident #1, had been emailed to the facility on Friday 09/08/23. They stated Resident #1's toe was worse on 09/11/23 and continued to deteriorate. Orders were received to transfer the resident to the hospital on [DATE]. The facility staff were unaware of the Podiatrist's orders/instructions until Monday (09/11/23), 13 days after the Podiatrist visit on 08/29/23. Interview on 09/13/23 at 10:05 a.m. the TN stated on 09/10/23 she was informed by LVN B that there was a problem with Resident #1's left foot. She assessed the resident and discovered his entire left foot was swollen, purple colored and the resident's second toe on the left foot was noted with a small open area. LVN B received orders for wound care and the antibiotic doxycycline 100 milligrams orally two times a day for 7 days. The TN stated she communicated with the Podiatrist on 09/12/23 and he told her his assistant typically left written orders with the charge nurse, but he did not specifically say orders were left for Resident #1. The TN stated she was not aware of the Podiatrist's visit on 08/29/23 or of any orders or instructions related to Resident #1 prior to 09/11/23. Interview on 09/13/23 at 1:08 p.m. the Podiatrist stated he visited Resident #1 on 08/29/23 and noted the resident had a reddened area on the second toe of the left foot. He stated the toe was pre-ulcerative, not open, but on its way to being an ulcer. He stated he placed a gel sleeve on the second toe for padding and protection. His assistant provided written orders to the charge nurse (unable to recall name). He stated he did not keep copies of his orders and had been providing services in the facility for two years in the same manner and never had any issues with nurses implementing his orders before. Interview on 09/14/23 at 2:25 p.m. the Podiatrist stated he expected nursing staff to remove the gel sleeve to assess/monitor Resident #1's toe daily per his orders for any skin breakdown until the redness dissipated. He specifically explained to the charge nurse the resident's toe was at risk for skin breakdown. Review of Resident #1's Podiatry progress notes dated 08/29/23 revealed the resident was assessed with an area of redness to the second toe of the left foot. Pedal pulses (rhythmical throbbing of the arteries that can be felt in the feet) were non-palpable (not found on clinical exam), and findings were consistent with decreased circulation. The notes reflected a gel sleeve was applied and staff had been educated on its use and to check the resident's feet daily and monitor for any new wounds/ulcerations. Interview on 09/13/23 at 3:48 p.m. LVN A stated she did not perform the scheduled weekly skin assessment for Resident #1 on 09/05/23 because she was busy and did not get around to it. She stated she was not aware of any issues with the resident's foot/toe or that the resident had been seen by the Podiatrist or she would have made the skin assessment a priority. She observed Resident #1's toe prior to sending him out to the hospital on [DATE] and it looked terrible. She stated the resident's toe was black colored, but the resident made no complaints of pain. Interview on 09/13/23 at 4:00 p.m. LVN B stated on 09/10/23 she noticed Resident #1 with dried blood-tinged drainage on his left sock. She removed the sock and noted an undated, soiled dressing on the resident's second toe. When she removed the dressing, she discovered the resident's toe was red colored with a dimed sized open area. She cleansed the area, applied a dry dressing, and notified the PA. LVN B stated the PA was in the facility and instructed her to call hospice and when she notified hospice orders were received to start an antibiotic. She stated she was not aware of any problems with Resident #1's toes or that the Podiatrist had seen the resident on 08/29/23. Observation on 09/14/23 at 11:28 a.m. revealed Resident #1 was in the hospital awaiting surgical amputation of his second toe on the left foot. The resident was resting flat in bed, with intravenous lines, bilateral compression boots in place and was mumbling incoherently. The resident's family was at the bedside and stated Resident #1 was cognitively impaired and did not understand what was going on. Observation with the hospital RN revealed the second toe on the left foot was black colored with an open area underneath the toe. The RN stated Resident #1 was receiving intravenous antibiotics and was scheduled for surgical amputation later in the day. Interview on 09/14/23 at 2:43 p.m. LVN C stated she was on duty 08/29/23 and provided care for Resident #1. She stated she did not know the Podiatrist was in the facility until she saw him in a resident's room. She stated the Podiatrist never introduced himself, and no one provided any orders or instructions related to Resident #1's care. She further stated she performed the resident's weekly skin assessment on 08/29/23 but was unable to recall if it was before or after the Podiatrist left. LVN C stated she never saw a bandage or sleeve on Resident #1's toe and there were no issues noted with the resident's skin during her assessment. Additionally, LVN C stated she saw the resident's toe on 09/10/23 after the open area had been identified and the toe was ugly, green/red colored and looked infected. She was not aware of any problems with the resident's toe until she saw it on Sunday 09/10/23. Interview on 09/14/23 at 3:45 p.m. CNA D stated she worked for hospice and provided care for Resident #1 Monday through Friday. She stated she showered the resident every Monday, Wednesday, and Friday. She stated the resident always wore socks and Croc style shoes and she changed his socks daily. CNA D stated she did not notice any issues with the resident's feet or toes and never saw any bandage, sleeve, or other type of dressing until Friday 09/08/23. On 09/08/23 she saw a band aid on one of the resident's toes on his left foot, covered the left foot with a trash bag and provided the shower as usual. When she completed the shower the band aid was still in place. CNA D further stated she was not exactly sure when she saw the band aid on the resident's toe, but whenever it was, she covered the left foot to ensure it did not get wet in the shower. Interview on 09/14/23 and 4:46 p.m. CNA E stated she provided care for Resident #1 prior to the resident's hospice admission [DATE]) and provided showers. She stated she never saw any issues with the resident's foot or toes. The resident always wore socks and shoes and she never removed them since hospice was initiated. Interview on 09/15/23 at 11:00 a.m. the DON and Administrator were queried about procedures to ensure Podiatry orders were received and implemented by nursing staff. The DON stated the Podiatrist just gave the orders to the charge nurses and then emailed his progress notes. The DON was queried about how she ensured orders from Podiatry were transcribed and initiated for resident care. She and the Administrator stated there had been no plan/procedure in place. The Administrator stated the facility had never had any problems with Podiatry orders before. Review of the facility's policy/procedure entitled wound care policies and procedures revised 06/01/15 revealed licensed nurse skin checks was addressed. The policy was that all residents would have a thorough weekly skin evaluations performed by a licensed nurse. An Immediate Jeopardy was identified on 09/15/23 at 11:34 a.m. The Administrator was informed of IJ in the area of quality of care and the IJ template was provided via email at 11:48 a.m. and a POR was requested. The plan of removal was accepted on 09/15/23 at 6:32 p.m. and reflected: Interview on 09/15/23 at 4:26 p.m. the DON stated she had worked at the facility since 2018 and there had never been any training related to foot care and/or residents with impaired LE circulation. The DON stated it was important for weekly skin assessments to be performed to ensure residents with skin issues were treated to prevent further deterioration of the skin issues. She stated it was important to follow orders provided by the Podiatrist and perform assessments of residents with impaired circulation of the lower extremities to prevent infections. Interview on 09/15/23 at 6:05 p.m. CNA K stated she provided care for Resident #1 but did not remove his socks and was not aware of any problems with his foot/toe. Interview on 09/15/23 at 6:35 p.m. the Administrator stated he had communicated with corporate and there was no policy/procedure addressing foot care, podiatry services and/or assessments of residents with impaired circulation of the lower extremities. The plan or removal reflected: Resident #1 was discharged to the hospital on 9/12/23. An audit of notes from the podiatrist's current resident list was completed by The Director of Nursing on 9/13/23 to identify new physician orders. Any orders identified were completed at time of discovery. Assistant Director of Nursing/designee completed a skin audit on current residents to identify wounds and skin integrity issues on 9/12/23. None were identified. Director of Nursing/Designee will follow up via phone on 9/15/23 with the Podiatrist to the validate receipt of email education that was sent on 9/14/23. The education included ensuring a verbal exit with the Director of Nursing/Designee will occur prior to the physician leaving the building, ensuring new orders are identified and carried out timely. Licensed nurses were re-educated by the Director of Nursing/Designee on the exit process for the podiatrist on 9/14/23. Licensed Nurses were re-educated by the Director of Nursing/Designee on completing weekly skin assessments and identifying areas of skin impairment to include: o approaches to aid in prevention of further skin breakdown o documentation with description of any observed changes in skin integrity o notification of physician for new orders as indicated DON/designee will reeducate CNAs to report any change of condition related to skin integrity immediately to the charge nurse. The reeducation will be completed 9/16/2023. This reeducation will be completed by 9/15/23 by Director of Nursing/Designee. Licensed nurses and agency nurses who have not received the re-education by this date will receive it prior to their next scheduled shift and will be presented in New Hire and agency orientation by the Director of Nursing/Designee. The Director of Nursing/Designee will review weekly skin assessments Monday - Friday in clinical morning meeting to validate compliance. This began on 9/12/23. Director of Nursing/Designee will review wound consulting physician notes Monday - Friday in clinical morning meeting to validate orders are transcribed as written. This began on 9/15/23. Ad Hoc QAPI will be held on 9/15/23. The Medical Director was notified of the Immediate Jeopardy on 9/15/23. Review of in-service training material and training logs dated 09/12/23 and 09/15/23 revealed education was provided to licensed nurses and CNAs related to reporting any changes in skin condition, Podiatrist to exit with DON, the importance of carrying out orders timely, importance of completing weekly skin assessments, identifying skin impairments, notifying the physician for wound orders, documentation of assessments and approaches to aid in the prevention of skin breakdown. Interviews conducted with facility nurses and CNAS across multiple shifts on 09/15/23 from 5:35 p.m. to 6:20 p.m. revealed they verbalized comprehension of the in-service training. Staff interviewed were CNA F, LVN G, LVN H, CNA I, CNA J, CNA K, CNA L, LVN M, CNA N, RN O, RN P and CNA Q. The Administrator was notified on 09/15/23 at 7:16 p.m. that the Immediate Jeopardy was removed. However, the facility remained out of compliance at the severity level of actual harm that is not immediate jeopardy and at a scope of pattern due to the facility continuing to monitor the implementation and effectiveness of their plan of removal.
Aug 2023 2 deficiencies 1 IJ (1 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Infection Control (Tag F0880)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and con...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and control program with a system for preventing, identifying, and controlling infections and communicable diseases for all residents, staff, visitors, and other individuals providing services based upon the facility assessment and following accepted national standards for four of four halls reviewed for infection control. The facility failed to have an effective protocol in place to prevent the spread of COVID-19 that followed nationally accepted standards for contact tracing testing or broad-based testing. Resident #1 had a change in condition on [DATE], and he was sent to the hospital where he tested positive for COVID-19. Prior to being sent out to the hospital, Resident #1 visited his family member (Resident #2) daily, who also resided at the facility on another hall. Staff and residents were only tested if they were showing signs/symptoms of COVID-19 per their policy. The facility had not implemented contact trace testing or broad-based testing to identify others who may have been exposed. As of [DATE], 26 residents and 5 staff members had tested positive for COVID-19. An Immediate Jeopardy (IJ) was identified on [DATE]. The IJ template was provided to the facility on [DATE] at 4:37 PM. While the IJ was removed on [DATE], the facility remained out of compliance of no actual harm with potential for more than minimal harm that is not immediate jeopardy with a severity level of pattern because all staff had not been trained on testing during a COVID-19 outbreak. These failures placed residents at risk of exposure of COVID-19 virus which could result in serious illness, hospitalization, and/or death. Findings included: Interview on [DATE] at 9:00 AM with the Administrator revealed the facility had six residents that were COVID-19 positive. Review of Resident #1's MDS dated [DATE] reflected the resident was an [AGE] year-old male admitted to the facility on [DATE]. The resident's diagnoses included coronary artery disease, heart failure, hypertension, end stage renal disease, diabetes, and respiratory failure. Resident #1 had a BIMS of 15 (cognition intact) and was able to ambulate with supervision and setup only. Review of Resident #1's progress notes dated [DATE] entered by RN A revealed the following: resident had c/o chest pain .resident described chest pain as someone standing on his chest, and it hard for him to breath, stated pain was 4/10, and that the pain was not sharp Resident was sent to [Hospital] Review of Resident #1's clinical record revealed the resident had not been showing any signs or symptoms of COVID-19 prior to [DATE] Review of Resident #2's MDS dated [DATE] reflected the resident was an [AGE] year-old female admitted to the facility on [DATE]. The resident's diagnoses included atrial fibrillation, heart failure, hypertension, non-Alzheimer's dementia, and type 2 diabetes. Resident #2 had severe cognitive impairment with a BIMS score of 3 and required total care of staff for all ADLs. The MDS further reflected Resident #2 was on hospice care. Review of Resident #2's progress notes revealed the following: [DATE] - Resident was weak, Coughing and had a Fever 101.4, Hospice was notified and ordered a COVID test. Result came back positive for Covid Resident on contact isolation [DATE] - Resident continues on COVID-19 isolation precautions. Unable to make needs known, wheezing noted on Chest Auscultation, SOB noted Hospice notified and wants Comfort Medication to be given as needed with Breathing Treatment [DATE] - Resident expired, [Hospice] Nurse pronounced death Review of Resident #3's MDS dated [DATE] revealed the resident was an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included heat failure, hypertension, end-stage renal disease, diabetes, CVA (stroke), and malignant neoplasm of colon. Review of Resident #3's progress notes for the following dates revealed: [DATE]: Observed resident lying in bed, stated that her body was aching and had a sore throat, resident also appear to hoarse when taking. Assessed vital: B/P 178/97 Administer PRN clonidine, tramadol, placed cool towel on head, notified the [Doctor], N/O for covid testing Performed covid test and resident have a positive result [DATE]: Resident remains of airborne isolation as she tested positive for COVID 19 virus Lungs auscultated and lower lobes are very diminished, upper lobes sounded very congested [DATE]: Resident presents no s/s of COVID-19 Review of Resident #4's MDS dated [DATE] revealed the resident was a [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included heart failure, hypertension, diabetes, and COPD. Review of Resident #4's progress notes on the following dates revealed: [DATE]: Resident asked this writer if He could be tested for COVID, I asked if He had any symptoms and he Stated He did not feel to well and was not sure if it was Covid or an Allergy. Notified [Doctor] and She said Resident should be tested for COVID, Resident was tested and Results was positive. Resident was moved to room [ROOM NUMBER] and put on COVID Isolations precaution [DATE]: Resident continues on COVID-19 isolation precautions. Alert and can make needs known. No complaints or pain or discomfort noted. Vitals within normal range. No congestion or chest pains noted Review of Resident #5's MDS dated [DATE] revealed the resident was an [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included hypertension and non-Alzheimer's dementia. Review of Resident #5's progress notes for the following day revealed: [DATE]: Resident c/o headache/vertigo/low grad temp 99.6, MD notified and ordered covid test, results returned positive and patient transferred to room [ROOM NUMBER]B [DATE]: Resident continues on Isolation related to covid. Denies no complain Temp 97.8 Review of Resident #6's MDS dated [DATE] revealed the resident was a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included heart failure, end stage renal disease, Parkinson's disease, COPD, and respiratory failure. Review of Resident #6's progress for the following dated revealed the following: [DATE]: .Complaints of pain to lower back and congestion noted .MD was also notified of SOB and wheezing noted [DATE]: MD notified and gave orders for covid test. Test results were positive and orders were given to start isolation precautions [DATE]: Continues on COVID-19 isolation precautions. Alert and can make needs known. No complaints of pain or discomfort noted Interview on [DATE] at 9:34 AM with LVN B revealed Resident #1 was independent with most ADLs and was alert and oriented to person, place, time and situation. LVN B said Resident #1 would attend therapy daily and spend the rest of his day getting coffee and visiting his family member (Resident #2) who resided on the 100 hall. LVN B further stated they asked management about testing for staff and residents after Resident #1 tested positive for COVID-19, and they were told they were not testing per their facility policy. LVN B further stated she had not noticed any signs/symptoms of COVID-19 while caring for the resident. Interview on [DATE] at 9:50 AM with CNA C revealed she worked with Resident #1. CNA C stated the resident was independent with most ADLs. CNA C stated Resident #1 visited his family member, Resident #2, daily on the 100 hall. CNA C further stated she was not asked to test for COVID-19 after being around Resident #1 and she had not noticed Resident having any signs/symptoms of COVID-19 while she care for the resident. Interview on [DATE] at 10:38 AM with CNA D revealed she worked with Resident #2. CNA D stated Resident #1 visited Resident #2 daily and spent most of his day with her in her room. After Resident #1 tested positive, the staff were asked to wear surgical masks, but no one was asked to test. CNA D further stated she was not asked to test for COVID-19 after being around Resident #1 and she had not noticed Resident having any signs/symptoms of COVID-19 while she care for the resident. Interview on [DATE] at 10:38 AM with CNA J revealed she worked with Resident #2, and she appeared to be slowly declining prior to the resident passing away (did not specify the timeframe). The resident's family member, Resident #1, would visit her daily and stay in her room for long periods of time. CNA J stated some time after Resident #1 discharged to the hospital, Resident #2 began to sleep more and got a nasty cough. CNA J also said she or none of the other staff were asked to test for COVID-19 and they were only told to begin to wear masks again after Resident #1 tested positive for COVID-19 ([DATE]). Interview on [DATE] at 2:03 PM with the DON revealed Resident #1 was sent to the hospital ([DATE]) for a change in condition where he tested positive for COVID-19. After they were informed Resident #1 tested positive, they were only testing staff/residents that were showing signs and symptoms of COVID-19 per their facility policy. Interview on [DATE] at 3:11 PM with the Infection Control Preventionist revealed they had not conducted contact or widespread testing after Resident #1 was positive for COVID-19 because they were following their facility COVID-19 policy. The Infection Control Preventionist stated per their policy they were only doing symptom-based testing. Review of the facility's policy titled Infection Prevention and Control Policies and Procedures revised on [DATE] reflected the following: CORONAVIRUS DISEASE (COVID-19) Continue .Procedures: .3 Facility staff may test residents for COVID-19 when respiratory symptoms appear to identify positive cases Review of the facility's COVID Positive Residents/Staff List revealed the following: [DATE] - 1 resident [DATE] - 1 resident [DATE] - 1 staff [DATE] - 4 residents [DATE] - 2 residents [DATE] - 1 staff [DATE] - 1 resident [DATE] - 1 staff [DATE] - 2 residents and 1 staff [DATE] - widespread testing was conducted - 15 residents and 1 staff Interview on [DATE] at 11:33 AM with the Administrator revealed he contacted the local health department on [DATE]. The Administrator said he did not contact the local health department after Resident #1 tested positive for COVID-19, [DATE], because he had been told by the local health department to only send them a line listing of COVID-19 positive cases once a week. The Administrator further stated they facility was only doing symptoms based testing after Resident #1 tested positive for COVID-19 ([DATE]). Interview on [DATE] at 12:22 PM with the local health department revealed they wanted to know as soon as possible when a resident tested positive for COVID-19. The local health department also stated they continued to recommend testing of staff and residents per CDC recommendations. They further stated they also continued to recommend the facility conducted contact or widespread testing to help prevent the spread of COVID-19. Interview on [DATE] at 10:07 AM with the Medical Director revealed he was not aware the facility COVID-19 policies did not have prevention protocols in place or that the health department had not been contacted after their first COVID-19 positive resident. The Medical Director further stated moving forward they would relook at the infection control guidelines and adjust to CDC standards for prevention. Interview on [DATE] at 3:22 PM with the Health Department revealed they had just received an updated list from the facility of resident/staff positives for COVID-19, and the total was up to 55. Review of the facility's current Infection Prevention and Control Policies and Procedures, revised [DATE], reflected the following: Policy: In the event of a suspected or actual case of SARS-CoV-2/COVID-19, the Facility provides notification to the Clinical Services Director and Regional [NAME] President and initiates involvement of federal, state, and local health agencies for direction regarding current recommended strategies for prevention of spread of the disease and treatment methods .4. Facility staff shall notify its local/state health departments upon discovery of any positive cases of COVID-19 Review of the CDC's website, Infection Control: Severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) | CDC accessed on [DATE], revealed: .Nursing Homes .Stay connected with the healthcare-associated infection program in your state health department, as well as your local health department, and their notification requirements. Report SARS-CoV-2 infection data to National Healthcare Safety Network (NHSN) Long-term Care Facility (LTCF) COVID-19 Module. See Centers for Medicare & Medicaid Services (CMS) COVID-19 reporting requirements. Managing admissions and residents who leave the facility: admission testing is at the discretion of the facility. Pros and cons of screening testing are described in Section 1. Residents who leave the facility for 24 hours or longer should generally be managed as an admission. Empiric use of Transmission-Based Precautions is generally not necessary for admissions or for residents who leave the facility for less than 24 hours (e.g., for medical appointments, community outings) and do not meet criteria described in Section 2. Placement of residents with suspected or confirmed SARS-CoV-2 infection Ideally, residents should be placed in a single-person room as described in Section 2. If limited single rooms are available, or if numerous residents are simultaneously identified to have known SARS-CoV-2 exposures or symptoms concerning for COVID-19, residents should remain in their current location. Responding to a newly identified SARS-CoV-2-infected HCP or resident When performing an outbreak response to a known case, facilities should always defer to the recommendations of the jurisdiction's public health authority. A single new case of SARS-CoV-2 infection in any HCP or resident should be evaluated to determine if others in the facility could have been exposed. The approach to an outbreak investigation could involve either contact tracing or a broad-based approach; however, a broad-based (e.g., unit, floor, or other specific area(s) of the facility) approach is preferred if all potential contacts cannot be identified or managed with contact tracing or if contact tracing fails to halt transmission. Perform testing for all residents and HCP identified as close contacts or on the affected unit(s) if using a broad-based approach, regardless of vaccination status. Testing is recommended immediately (but not earlier than 24 hours after the exposure) and, if negative, again 48 hours after the first negative test and, if negative, again 48 hours after the second negative test. This will typically be at day 1 (where day of exposure is day 0), day 3, and day 5. Due to challenges in interpreting the result, testing is generally not recommended for asymptomatic people who have recovered from SARS-CoV-2 infection in the prior 30 days. Testing should be considered for those who have recovered in the prior 31-90 days; however, an antigen test instead of a nucleic acid amplification test (NAAT) is recommended. This is because some people may remain NAAT positive but not be infectious during this period. Empiric use of Transmission-Based Precautions for residents and work restriction for HCP are not generally necessary unless residents meet the criteria described in Section 2 or HCP meet criteria in the Interim Guidance for Managing Healthcare Personnel with SARS-CoV-2 Infection or Exposure to SARS-CoV-2, respectively. However, source control should be worn by all individuals being tested. In the event of ongoing transmission within a facility that is not controlled with initial interventions, strong consideration should be given to use of Empiric use of Transmission-Based Precautions for residents and work restriction of HCP with higher-risk exposures. In addition, there might be other circumstances for which the jurisdiction's public authority recommends these and additional precautions. If no additional cases are identified during contact tracing or the broad-based testing, no further testing is indicated. Empiric use of Transmission-Based Precautions for residents and work restriction for HCP who met criteria can be discontinued as described in Section 2 and the Interim Guidance for Managing Healthcare Personnel with SARS-CoV-2 Infection or Exposure to SARS-CoV-2, respectively. If additional cases are identified, strong consideration should be given to shifting to the broad-based approach if not already being performed and implementing quarantine for residents in affected areas of the facility. As part of the broad-based approach, testing should continue on affected unit(s) or facility-wide every 3-7 days until there are no new cases for 14 days. If antigen testing is used, more frequent testing (every 3 days), should be considered On [DATE] at 4:24 PM the Administrator, DON, and the Infection Control Preventionist were notified an Immediate Jeopardy was identified and a Plan of Removal was requested. The IJ template was provided. The Facility's Plan of Removal for Immediate Jeopardy was accepted on [DATE] at 9:52 AM and reflected the following: The 6 identified residents are in transmission-based precautions for COVID-19. Resident #1 no longer resides in the facility. Residents and/or employees who had close contact identified by root cause, contact tracing and have high risk exposure with the identified 6 COVID 19 positive residents and the 3 COVID 19 positive employees will be and tested for COVID 19 by [DATE] Resident who test positive for COVID 19 will be placed in transmission based precautions. Employees who test positive for COVID 19 will be sent home and return to work when the following criteria are met: At least 7 days have passed since symptoms first appeared if a negative viral test* is obtained within 48 hours prior to returning to work (or 10 days if testing is not performed or if a positive test at day 5-7), and At least 24 hours have passed since last fever without the use of fever-reducing medications, and Symptoms (e.g., cough, shortness of breath) have improved. Resident and employees that do not test positive will don source control for 10 days and be tested every 3 days until there are no new cases for 14 days Director of nursing, Infection Preventionist and administrator were re-educated by the Regional [NAME] President of Operations and the Clinical Consultant on [DATE] on Implementing Infection Control Measures to prevent the spready and development of COVID 19 including: Any single new case of COVID 19 infection in any employee or resident should be evaluated to determine if others in the facility could have been exposed. Perform testing for all residents and employee identified as close contacts who have not tested positive for COVID 19 in the last 30 days. Testing is recommended immediately (but not earlier than 24 hours after the exposure) and, if negative, again 48 hours after the first negative test and, if negative, again 48 hours after the second negative test. This will typically be at day 1 (where day of exposure is day 0), day 3, and day 5. Daily monitoring of residents for signs and symptoms of COVID 19 a broad-based (e.g., unit, floor, or other specific area(s) of the facility) approach will be initiated if all potential contacts cannot be identified or managed with contact tracing or if contact tracing fails to halt transmission contact tracing and root cause analysis in infection control to prevent the spread of any infection The Director of Nursing / designee will re-educate licensed nurses on [DATE] on Implementing Infection Control Measures to prevent the spread and development of COVID 19 Any single new case of COVID 19 infection in any employee or resident should be evaluated to determine if others in the facility could have been exposed. Perform testing for all residents and HCP identified as close contacts who have not tested positive for COVID 19 in the last 30 days. Testing is recommended immediately (but not earlier than 24 hours after the exposure) and, if negative, again 48 hours after the first negative test and, if negative, again 48 hours after the second negative test. This will typically be at day 1 (where day of exposure is day 0), day 3, and day 5. Daily monitoring of residents for signs and symptoms of COVID 19 a broad-based (e.g., unit, floor, or other specific area(s) of the facility) approach will be initiated if all potential contacts cannot be identified or managed with contact tracing or if contact tracing fails to halt transmission Any licensed nurse not receiving this information by [DATE] will receive prior to their next scheduled shift, this will include any staff on FMLA, sick days or vacation. This information will also be presented to agency staff before reporting to assigned area. Staff will be screened prior to work for signs and symptoms of illness and not be allowed to work until symptoms are resolve. Residents will be screened daily for signs and symptoms of COVID 19 and placed in transmission-based precautions and or tested as necessary If a resident or employee tests positive for COVID 19, a root cause analysis will be completed to identify additional testing or screening that should be completed. The Medical Director was notified on [DATE] of the Immediate Jeopardy. Ad Hoc Quality Assurance Performance Improvement Meeting with the Administrator, Director of Nursing and Clinical Consultant and medical director was held on [DATE] to discuss contents of this plan and will be reported by the administrator to Quality Assurance Performance Improvement committee monthly for review and recommendations. The administrator will ensure implementation and monitoring of this plan of removal. Monitoring of the POR included: Review of the facility's COVID Positive Residents/Staff List provided by the Administrator on [DATE] revealed facility conducted widespread testing was conducted on [DATE] to [DATE] and there were an additional 15 resident and 1 staff that were positive for COVID-19. All residents were cohorted/isolated according to CDC recommendations. New staff identified were sent home to isolated. Observation on [DATE] through [DATE] revealed the facility had placed the proper PPE outside each isolation room for staff to don and doff. Interviews were conducted on [DATE] starting at 10:38 AM and completed on [DATE] at 10:20 AM with 14 staff members (Administrator, DON, Infection Control Preventionist, ADON, RN A, LVN B, LVN E, LVN I, LVN K, LVN L, RN M, LVN N, LVN O, LVN P) from various shifts regarding in-services which included testing after a COVID-19 outbreak. The staff members were able to explain the process when there is an COVID-19 outbreak. Testing will be conducted with residents and health care personnel identified as close contact. Testing will be done at day 1, 3 and 5. Staff were also in-serviced on the monitoring of residents for signs and symptoms of COVID-19. Record review of residents revealed newly identified residents with COVID-19 were being monitored every shift and COVID-19 negative residents were being monitored daily. An IJ was identified on [DATE]. While the IJ was removed on [DATE], the facility remained out of compliance at a level of no actual harm with potential for more than minimal harm that is not immediate jeopardy with a scope of pattern as the facility was continuing to monitor the implementation and effectiveness of their plan of removal.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Abuse Prevention Policies (Tag F0607)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure all alleged violations which involved abuse, neglect, exploi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure all alleged violations which involved abuse, neglect, exploitation or mistreatment were reported immediately to HHSC, but not later than 2 hours after the allegation was made, if the events that caused the allegation involved abuse or resulted in serious bodily injury, to the administrator or the facility and to other officials, which included the State Survey Agency, in accordance with State law through established procedures to report allegations of abuse for 1 (Resident #3) of 12 residents reviewed for abuse. CNA H failed to report alleged abuse immediately to the abuse coordinator or the charge nurse after the allegation of physical abuse was made by Resident #3. This failure could place residents at risk of abuse, neglect, exploitation, or mistreatment. Findings included: Review of the facility's Abuse, Neglect, and Exploitation, or Mistreatment policy reflected: The facility's Leadership prohibits neglect, mental, physical and/or verbal abuse, use of a physical and/or chemical restraint not required to treat a medical condition, involuntary seclusion corporal punishment, and misappropriation of a patient's/resident's property and/or funds and ensures that alleged violations involving abuse, neglect, exploitation, or mistreatment, including injuries of unknown source and misappropriation of resident property, and reported immediately. The facility shall report immediately, but not later than 2 hours after the allegation is made if the events that cause the allegation involve abuse or result in serious bodily injury, or not later than 24 hours if the events that cause the allegation do not result in serious bodily injury to the administrator of the facility and to other officials (including to the State Survey Agency and adult protective services where state law provides for jurisdiction in long-term care facilities) in accordance with State law through established procedures. Record review of Resident #3's undated admission Record revealed the resident was an [AGE] year-old female who was admitted to the facility on [DATE]. Resident #3 had diagnoses which included end stage renal disease, malignant neoplasm of colon, cerebral infarction, depression, adjustment disorder, chronic kidney disease, congestive heart failure, and Type 2 diabetes mellitus. Record review of Resident #3's admission MDS assessment, dated 07/02/23, revealed her cognition was moderately impaired with a BIMS score of 12. The MDS reflected she required extensive assistance with all ADLs. Record review of Resident #3's care plan, dated 07/25/23, revealed she was at risk for the following behavioral symptoms that interfere with care: refuses dialysis intermittently, refuses labs frequently, and cussing at staff relating to the admitting diagnosis of cerebral infarction. Record review of LVN E's, nursing note on 08/09/23 at 5:07 AM (recorded as a late entry 08/11/23 at 5:08 AM) revealed CNA G reported that resident did not want her in her room. Nursing note stated LVN E provided care to resident during shift, no complaints of pain or discomfort, call light in reach, will continue to monitor. Record review of nurse's note dated 08/10/23 at 2:16 AM (recorded as a late entry 08/11/23 at 5:20 AM) by LVN E revealed that CNA G reported to the nurse that Resident #3 did not want her in her room. LVN E assessed resident who stated that she didn't want a specific aide in her room due to her hitting her in the shoulder and throwing her phone up against the wall when she tried to call her [family member]. LVN provided care and there were no injuries noted or complaints of pain or discomfort other than a headache. Resident #3 stated this happened a few days ago, and that although she cannot see very well, she knew it was a specific aide from her uniform. LVN E provided care throughout the shift, ensured safety, call light in reach, will continue to monitor, and notified abuse coordinator. Interview on 08/10/2023 at 1:34 PM with LVN F revealed a full head to toe assessment was done. While assessing the resident's right arm, LVN F asked the patient if she was feeling any discomfort while rotating the arm in its natural motion. Patient stated, It's a little sore. No bruising was noted to the skin, and skin was intact. Resident #3 had no other complaints of pain in other parts of her body. Resident was offered pain medication, but she declined the offer. Interview with CNA G on 08/29/23 at 10:22 PM revealed that on 08/08/23 when CNA G walked into Resident 3's room, Resident #3 said that you are the one who jumped on me and threw my phone. CNA G stated that she immediately told the charge nurse, and the charge nurse called the abuse coordinator who told the charge nurse to send CNA G home. Interview with CNA H on 08/30/23 at 9:00 AM revealed the allegation first occurred on 08/06/23 when CNA H went to Resident #3's room. When CNA H went to Resident #3's room for her last round about 4:00 AM, Resident #3 alleged another CNA jumped in the bed with her on her arm. CNA H stated that Resident #3 was often incoherent and belligerent to staff. CNA H stated that she did not see this allegation being true because if someone was actually hurting Resident #3, she would have screamed, and others would have heard her. CNA H stated that because it was her last round, she forgot to report it to her charge nurse and/or the abuse coordinator. She stated that she should have reported it per the abuse, neglect, and exploitation policy. Interview with LVN E on 08/29/23 at 9:50 AM revealed on 08/07/23, Resident #3 did not want care to be provided by the aide, so LVN E provided care that night. The following night, 08/08/23, Resident #3 alleged an aide hit her in the arm and threw her phone against the wall. She described the aide as CNA G based on the description of her uniform. LVN E called the abuse coordinator at about 2:00 AM and informed him of the allegation. Interview with the MA on 08/30/23 at 10:15 AM revealed Resident #3 told the MA last Wednesday someone hit her on the arm. She said that the aide was mad because she pushed her call light and needed to be changed. The MA said she asked her if she was sure someone hit you and she said yes. The MA told her she had to report it. The MA reported the abuse allegation on the way to morning meeting to LVN I . LVN I said that she went to talk to the abuse coordinator. The MA said that Resident #3 said that the event occurred at night, and she could barely see. Resident #3 didn't know who it was that hurt her arm and threw her phone. Interview with LVN I, ADON on 08/29/23 at 11:44 AM revealed she was notified of an allegation of abuse regarding Resident #3 on the morning of 08/09/23. The MA reported to her that morning about the allegation from Resident #3. LVN I and LVN F interviewed Resident #3. Resident #3 told them the allegation occurred a couple of days ago. Resident #3 said the aide bumped her shoulder while putting her phone on the nightstand. LVN I asked her if it could have been an accident or was it intentional. Resident #3 said it could have been an accident. LVN I then gave the report to the administrator. He then took over the abuse allegation investigation. Interview with Administrator, who was Abuse Coordinator for the facility, on 08/30/23 at 10:35 AM revealed on 08/09/23 between 10:00 and 11:00 AM, the Administrator was told by MA that Resident #3's arm was hit, held down, etc. The Administrator also received a call on 08/10/23 about 2:00 AM from LVN E stating that Resident #3 told her that CNA G was the one that hit her arm and threw her phone so she couldn't call her family member. The Administrator told LVN E to suspend CNA G pending an investigation. The Administrator spoke with Resident #3 about allegation of abuse on 08/10/23. She described CNA G based on the uniform she was wearing that day. During the investigation, the Administrator interviewed CNA H. CNA H reported that Resident #3 informed her on 08/06/23 at approximately 4:00 AM of the allegation. She stated that she had forgot to report the abuse allegation because it was during her last rounds. She stated that the allegation seemed impossible to have occurred as Resident #3 alleged, so she didn't take it seriously. She forgot to report the allegation to her charge nurse or the abuse coordinator. The Administrator interviewed CNA G who denied the allegation of abuse. Interview with Resident #3 on 08/29/23 at 10:55 AM revealed the resident did not want to discuss the abuse allegation of CNA G. Resident #3 said that the story was already told to the abuse coordinator. This surveyor asked Resident #3 if she felt safe. She confirmed that she did feel safe and was not afraid. Interview with the DON on 08/30/23 at 9:40 AM revealed that on 08/09/23 in a morning meeting, the MA came to the morning meeting and said that Resident #3 alleged abuse. Resident #3 alleged she was pinned down by an aide and her phone was thrown against the wall. The MA said that the patient told her while passing meds on 08/08/23 on the 2-10 shift and 6-2 shift on 08/09/23. The DON didn't know if she told the abuse coordinator. Resident #3 was assessed after the morning meeting, and no bruises were found. The DON stated that Resident #3 was light skinned, and a bruise would have shown up. The DON also stated that her phone couldn't have been thrown because it was wrapped around the positioning rail.
Apr 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one (Resident #1) of five residents reviewed for medication ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure one (Resident #1) of five residents reviewed for medication errors was free of significant medication errors. LVN A ordered the wrong medication for the wrong resident, and it was subsequently administered to Resident #1. This failure placed the resident at risk of complications of taking a medication not prescribed to her. Findings included: Review of Resident #1's admission Record revealed the resident was a [AGE] year-old female admitted to the facility with diagnoses that included pneumonia, morbid obesity, heart failure, high blood pressure, and emphysema. Review of Resident #1's admission MDS, dated [DATE], revealed a BIMS score of 8, indicating moderately impaired cognition. Her Functional Status indicated she required limited assistance for her ADLs. Review of Resident #1's care plan, dated 04/07/23, revealed she was at risk for dehydration due to poor oral intake, and skin integrity from reduced mobility. Interview on 04/25/23 at 1:00 PM with family member of Resident #1 who stated he spent every night with Resident #1 to ensure she received good care. He stated he recalled the resident receiving the potassium the previous evening because she had not taken it before. He was told by the nurse it was a one time dose based on Resident #1's lab work. The family member mentioned the potassium to Resident #1's nurse on the morning of 04/06/23. The nurse checked Resident #1's EHR and discovered Resident #1 had not had any lab work done, and should not have received potassium. Interview on 04/25/23 at 2:18 PM LVNA stated she was helping an agency nurse out on the 300 Hall, she normally worked the 400 Hall, when she took a phone order from a physician around 9:30 PM for 60 mEq of extended-release potassium for a resident. LVN A stated there were two residents on 300 Hall that had a last name that started with a T, and she clicked on Resident #1's name instead of the correct resident's name. LVN A placed the order under Resident #1's name. Once the order was verified by her, it populated on the resident's MAR. Interview on 04/25/23 at 3:00 PM the DON stated her investigation revealed the medication aide did administer the potassium to Resident #1 at 9:43 PM based on her MAR. The error was discovered on the morning of 04/06/23, and the physician was made aware. Treatment was initiated to minimize the amount of potassium the resident absorbed. The DON stated Resident #1 ended up being transported to the hospital later on 04/06/23 related to dehydration from decreased oral intake. She stated the facility was unable to establish an IV, and family requested the resident be transported to the hospital. The nurse involved had 1:1 training with the DON. Review of Resident #1's emergency room records revealed the resident was dehydrated, and her lab work (BMP) revealed her potassium level was within normal range. The resident was admitted to the hospital for further treatment.
Mar 2023 7 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure that residents received treatment and care in a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice, the comprehensive person-centered care plan, and the residents' choices for 1 of 10 Residents (Resident #63) reviewed for quality of care: The facility failed to ensure Resident #63 was wearing compression wraps (a specialized hosiery designed to help prevent the occurrence of and guard against further progression of venous disorders such as swelling/inflammation and blood clots) as ordered by the physician. This failure placed residents at risk of not receiving appropriate care and worsening of their conditions. Findings included: Record review of Resident #63's, undated, face sheet revealed the resident was a [AGE] year-old female with an admission date of 10/12/21 with diagnoses which included chronic obstructive pulmonary disease (emphysema), pruritus (itching), high blood pressure, Type 2 diabetes mellitus with diabetic neuropathy, chronic kidney disease, venous insufficiency chronic (veins in legs are damaged), hypothyroidism (thyroid). Record review of Resident #63's MDS quarterly assessment, dated 01/19/23, revealed Resident #63 had a BIMS score of 14, which indicated her cognition was intact. Record review of Resident #63's care plan, dated 02/08/23, reflected: Resident has a diagnosis of hypothyroidism. Goal: Resident will be free of edema, weight gain, and electrolyte imbalance. Approach: Administer medications as ordered. Evaluate/record/report effectiveness and any adverse side effects. Monitor for fluid excess (sudden wt. gain, increased blood pressure, full, bounding pulse, jugular vein distention, moist cough, rales/ rhonchi/ wheezing, edema, increased degree of edema, increased urinary output, nausea/vomiting/diarrhea, lethargy, seizures). Record review of Resident #63's physician orders, dated 07/21/22, reflected: Compression wraps to BLE (with ace wraps) for edema, frequency: Once a day, Start Time: 7:00 AM Record review of Resident #63's physician orders, dated 07/29/22, reflected: Remove leg wraps and elevate legs with pillows, frequency: at bedtime, Start Time: 8:00 PM Record review of Resident #63's March 2023 MAR revealed Resident #63's was provided with her compression wraps. No indication of refusal was documented. Observation and interview on 03/28/23 at 10:57 AM of Resident #63 revealed Resident #63 sitting in her recliner. Resident #63 stated she had pain in both legs. Resident #63's legs (lower extremities) were red and lumpy. Resident #63 stated she always suffered from cellulitis on both legs. Resident #63 stated staff used to put compression wraps on her legs, but they had stopped putting the compression wraps on her legs. Resident #63 stated she did not know why they stopped; however, she also had not asked to put them on. Resident #63 stated the staff had not asked today to put them on. Observation on 03/29/23 at 12:23 PM of Resident #63 revealed Resident #63 sitting in the dining area. The resident did not have the compression wraps on her legs. Observation and interview on 03/30/23 at 9:26 AM revealed Resident #63 was walking to her room with the assistance of her walker. Once in her room, Resident #63 was observed to be seated in her recliner. Resident #63 stated she did not have any compression wraps on her legs. Resident #63 stated no one has asked her about her compression wraps, and she had not requested them. Resident #63 stated she had never refused to wear them. Resident #63 stated her compression wraps helped her feel better with the pain. Observation on 03/30/23 at 9:38 AM of Resident #63 revealed the resident sitting in her recliner with her legs elevated. Resident #63 did not have her compression wraps on, and there was no observation of edema. Both of the resident's legs were red due to Resident #63's cellulitis. Interview on 03/30/23 at 10:22 AM with CNA H revealed Resident #63 was one of her assigned residents. She stated Resident #63 used to have compression wraps on both her legs; however, she has not seen them on her for a while. CNA H stated she believed Resident #63 had graduated from wearing the compression wraps because she had not seen her using them. CNA H stated it was the nurse's responsibility to put on Resident #63's compression wraps. Interview on 03/30/23 at 10:27 AM with LVN G revealed she was the nurse for Resident #63. LVN G stated she worked the 6:00 AM-2:00 PM shift. LVN G stated Resident #63 was not known to refuse care and was mostly independent. LVN G stated Resident #63 had an order for compression wraps due to her edema; however, Resident #63 refused to wear them. She stated Resident #63 put them on herself. LVN G stated they kept the compression wraps in Resident #63 room. Observed LVN G enter Resident #63 room and was granted permission by the resident to look for the compression wraps. LVN G was unable to locate compression wraps. LVN G was asked if she asked Resident #63 today regarding her compression wraps, LVN G stated she had not and did not document Resident #63 refused to wear them. LVN G stated she was also the nurse yesterday, 03/29/23, and did not ask about the resident's compression wraps or observed Resident #63 putting them on. LVN G stated she had been documenting Resident #63 had been wearing them. LVN G stated the risk of not using the compression wraps as order could cause circulation issues. Interview on 03/30/23 at 2:43 PM with the DON revealed the nurses were responsible for putting on compression wraps on residents and to follow physician orders. The DON stated Resident #63 had an order for compression wraps due to her swelling. The DON stated staff should be documenting on the MAR/TAR if residents refused treatment. The DON stated Resident #63 had not had any issues with her edema, so there was no risk for not putting on the compression wraps. The DON stated they would be discontinuing the physician order. During an interview on 03/30/23 at 5:23 p.m., the corporate nurse stated the facility did not have a specific policy related to following these physician orders.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide the necessary treatment and services, based o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide the necessary treatment and services, based on the comprehensive assessment and consistent with professional standards of practice, to promote healing, prevent infection, and to prevent the development of pressure injuries for 1 (Resident #86) of 10 residents reviewed for pressure injuries. The facility failed to ensure Resident #86 was offloading (minimizing or reducing weight placed on the foot to help prevent pressure ulcers) right heel and wearing foot boot (device used to redistribute pressure across the foot). This failure placed residents at risk of not receiving appropriate care; development and worsening of pressure ulcers. Findings included: Record review of Resident #86's, undated, face sheet revealed the resident was an [AGE] year-old female with an admission date of 06/01/22 and readmit date of 02/24/23 with diagnoses which included adjustment disorder with mixed anxiety and depressed mood (excessive nervousness, low mood, sadness, frequent crying), hypertension (high blood pressure), end stage renal disease, unsteadiness on feet, abnormalities of gait and mobility, lack of coordination, chronic kidney disease, Stage 4, Type 2 diabetes mellitus without complications. Record review of Resident #86's quarterly MDS assessment, dated 03/14/23, revealed Resident #86 had a BIMS score of 14, which indicated her cognition was intact. Record review of Resident #86's care plan, dated 11/03/22, revealed Resident #86 was at risk of falls due to general weakness, goal was to minimize risk for falls, intervention included minimize future falls, encourage the resident to ask for assistance when repositioning, floor mat, use of call light. Resident #86 was non-compliant with offloading right heel. Goal included the resident would be compliant with offloading right heel and wearing foot boot, interventions included encourage and redirect resident to wear foot boot and keep foot offloaded. Resident #86 required mobility bars to assist with positioning while in bed, Resident would maintain optimal independence with bed mobility, Assess the need for side rails quarterly. Record review of Resident #86's physician order, dated 07/11/22, reflected: Elevate/Float Heels while in bed every shift; first, second, third. Record review of Resident #86's physician order, dated 02/10/23, reflected: Skin treatment to right heel twice a day. Record review of Resident #86's MAR, dated 03/30/23, for the month of March (03/01/23 - 03/30/23) revealed Resident #86's was provided care to elevate/float heels while in bed. No indication of refusal documented. Observation and interview on 03/28/23 at 11:55 AM with Resident #86 revealed the resident in bed. The bed was tilted at a 30-degree angle. Resident #86 was leaning to her left side. Resident #86 stated she recently had a fall and injured her big toe on the left foot. Resident #86 stated she had a pressure ulcer on her heels however at this time her heels were no longer a concern. Resident #86 stated she was a diabetic and attended dialysis 3 days a week. Observation and interview on 03/29/23 at 11:54 AM revealed Resident #86 in bed, Resident #86 was observed in the bed without her feet offloaded or foot boots on. Resident #86 stated staff had not attempted to offload her feet or place on her foot boots, she stated she could not recall the last time staff attempted to do so. Resident #86 stated she stated she did not know where the boots were located. Observation and interview on 03/30/23 at 9:30 AM revealed Resident #86 in bed without her feet offloaded or foot boots on. Interview on 03/30/23 at 9:35 AM with CNA I revealed she had not attempted to offload Resident #86 heels or administer her foot boots. CNA I stated most times Resident #86 would refuse to elevate her heels or wear the boots. CNA I stated the nurses were placing the boot on due to the wound on the heel, however, she also would be able to assist with ensuring the feet were offloaded and administering the boots. CNA I stated she was not able to say where the boots were at this time. Interview on 03/30/23 at 1:07 PM with ADON J revealed Resident #86 had a boot she should be wearing, however in the past she was told Resident #86 would refuse the boot . ADON J stated she had not been told lately Resident #86 had refused the care of offloading her heels or wearing her foot boots. ADON J stated she was not sure where the boots were located. ADON J stated she expected nursing staff to follow orders to offloaded heels and administer the foot boots. ADON J stated staff should alert her so that she is aware, notify the doctor and document the refusal. Interview on 03/30/23 at 1:19 PM with LVN K revealed Resident #86 had an order for a foot boot related to an area on the right heel that opens and closes. LVN K stated Resident #86 had been educated on wearing the boots and keeping heals offloaded to prevent reopening the wound. LVN K stated Resident #86 had been non complaint, therefore had not attempted to follow the order. LVN K stated anyone on the nursing staff was responsible to ensure Resident #86 wore the boot or at least asked to administer it. LVN K stated a risk could include the wound reopening. LVN K stated if there would be a refusal it should be documented, and LVN K should be notified. Interview on 03/30/23 at 2:55 PM with the DON revealed the nurses were responsible for following Resident #86's physician orders to offload her heels and administer the boots. The DON stated Resident #86 had an open wound that healed, and the orders were prevention measures. The DON stated Resident #86 had a history of refusing care, however, staff were expected to attempt and assist residents with orders. The DON stated staff should be documenting on the MAR/TAR if residents refused treatment. The DON stated Resident #86 was at risk for her foot wound reopening. During an interview on 03/30/23 at 5:23 p.m., the Corporate Nurse stated the facility did not have a specific policy related to following these physician orders.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure, based on a resident's comprehensive assessmen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure, based on a resident's comprehensive assessment, maintained acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrated that this was not possible or the resident preferences indicated otherwise recognize, evaluate, and address the needs of for two (Resident #31 and #83) reviewed for nutrition. 1. The facility failed to put measures in place for Resident #31 after he went three days without eating breakfast and lunch. 2. The facility failed to provide Resident #83 with Ensure and Super Pudding three times a day as ordered by the physician. These failures could placed the residents at risk of weight loss, and a decline in their physical condition. Findings included: Review of Resident #31's MDS assessment, dated 01/13/23, revealed he was an [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included aphasia, CVA, hemiplegia unspecified dementia with behavioral disturbance, depression, and anxiety. The MDS also reflected Resident #31 was sometimes understood with his ability to express ideas and wants and also sometimes understood verbal content. Resident #31 also required encouragement of one staff person for eating. Review of Resident #31's care plan, edited on 01/09/23, revealed Resident #31 was at risk for altered nutritional status including which included dehydration, weight loss or weight gain due the risk factors of heart disease, CVA, GERD, pain, communication, and depression. Approached included: dietary manager to monitor, monitor intake and record percentage daily, and refer to the registered dietitian as needed. Review of Resident #31's meal intake report revealed he had not eaten breakfast or lunch on 03/29/23 and 03/30/23. There was no documentation for the resident's meal intake for 03/28/23. Review of Resident #31's weight log revealed he was being weighed once a month and his weight had been stable for the previous six months. Observation on 03/28/23 at 1:41 PM of Resident #31 revealed he was in bed with his lunch tray on his bedside table. The lid of the plate was removed, and the resident had not eaten any of his lunch. The resident was asked if he was going to eat and because of his aphasia, the resident just shook his head no, turned off his overhead light and laid his bed back down flat with the bed remote. At 1:48 PM a staff member entered Resident #31's room and was asked if he wanted something else to eat, offered a drink and some ice cream. The resident mumbled something inaudible, and the staff member walked out of the room with his tray. Observation on 03/29/23 at 8:51 AM of Resident #31 revealed he was in bed with his breakfast tray on his bedside table and he had not eaten any of the food that had been served but was drinking his milk. He was asked if he was going to eat any of his breakfast and he shook his head no. When asked if he was hungry Resident #31 shook his head no again. The resident then moved his table away from him and laid his bed back down and pulled his covers over himself. Observation on 03/30/23 at 8:47 AM revealed Resident #31 was in bed with his eyes closed and his uneaten breakfast tray was sitting on his bedside table and the resident had only drank his coffee. Review of Resident #31's meal intake report revealed he had not eaten breakfast or lunch on 03/29/23 and 03/30/23. There was no documentation for the resident's meal intake for 03/28/23. Review of Resident #31's weight log revealed he was being weighed once a month and his weight had been stable for the previous six months. Interview on 03/30/23 at 12:47 PM with CNA A revealed she she had worked with Resident #31 and said he was able to feed himself, but he had not eaten breakfast or lunch on Tuesday (03/28/23), Wednesday (03/29/23), and Thursday (03/30/23). CNA A further stated she had noticed Resident #31 had not been eating for about two weeks and she had let LVN B and ADON C know, but did not specify which day. Interview on 03/30/23 at 12:41 PM with LVN B revealed she was not aware Resident #31 had not eaten the past three days and she was made aware today, 03/30/23, by the DON. LVN B said she went and spoke with CNA A about the resident not eating and CNA A told her she had noticed Resident #31 had not been eating for about two weeks. LVN B further stated she asked CNA A why she had never mentioned anything to her, but the CNA did not respond. Interview on 03/30/23 at 1:11 PM with ADON C revealed she had just been made aware today, 03/30/23, that Resident #31 had not been eating. She stated CNA A had never mentioned it to her or she would have jumped on it and called the dietitian so she could have put measures in place. Interview on 03/30/23 at 10:43 AM with the Dietitian revealed she had saw Resident #31 in July 2022 for his annual assessment. At that visit, she had recommended they discontinue the health shakes because he had gained weight and was within his BMI. The Dietitian further stated no one had contacted her about Resident #31 not eating recently. Interview on 03/30/23 at 2:37 PM with the DON revealed she had been made aware today, 03/30/23, at 11:45 AM by CNA A, that Resident #31 was not eating. She further stated the staff should have encouraged the resident to eat or gotten a dietitian consult to prevent the resident from losing weight. 2. Record review of Resident #83's, undated, face sheet indicated Resident #83 was an [AGE] year-old male who was admitted to the facility on [DATE], and readmitted on [DATE]. Resident #83 had diagnoses which included Unspecified protein-calorie malnutrition, Dysphagia (difficulty in swallowing food or liquid), oropharyngeal phase (distribution or delay in swallowing) Record review of Resident #83's consolidated physician's orders, dated March 2023, indicated Resident #83 had a diet order of Ensure three times a day 10:00 AM, 3:00 PM, 8:00 PM, dated 01/30/23, and Super Pudding three times a day between meals at 9:00 AM, 5:00 PM, 9:00 PM, dated 03/13/23. Record review of Resident #83's weights revealed 126.2 pounds on 03/20/23, 128.3 pounds on 02/22/23, and 132.4 pounds on 02/04/23. Record review of Resident #83's change of condition MDS, dated [DATE], indicated Resident #83's had a BIMS of 04, which represented severe cognitive impairment. The MDS indicated Resident #83 required extensive assistance with one person assist with eating. Section K indicated Resident #83 did not have a swallow disorder or signs of a swallowing disorder. Section K also indicated Resident #83's height was sixty-seven inches, and her weight was 126 pounds with weight loss. Mechanically altered diet (pureed food, thickened liquids). Record review of a comprehensive care plan, dated 02/09/23, indicated Resident #83 was on hospice services for the end stage diagnosis of Protein calorie malnutrition and vascular dementia and was at risk for expected weight loss. Interventions included plan and implement measures that would diminish dehydration and weight loss as much as Resident #83 had significant weight loss after hospital stay, Resident #83 would not exhibit signs of malnutrition or dehydration. Intervention: Ensure, super pudding three times a day between meals. Remeron, Diet-Pureed nectar thick liquids, monitor food intake and weights, obtain dietary consult, follow recommendations, and provide physical help assistance for meals. During interview and observation on 03/30/23 at 9:00 AM with Resident #83 revealed he had not received the super pudding, Resident #83 stated he thought that if he had orders for the supper pudding, he should get it. On Resident #83's bedside table was a cup of water. During interview on 03/30/23 at 9:40 AM with CNA I revealed the resident was eating well, and on his second cup of water. CNA stated she administered Resident #83 applesauce and not super pudding. CNA I stated she gave Resident #83 the applesauce because she knew he loved to eat. CNA stated it was the responsibility of the Nurse to give out the super pudding. CNA I stated she had not observed Resident #83 with supper pudding. Observation on 03/30/23 at 10:00 AM revealed Resident #83 had not received Ensure. During interview on 03/30/23 at 10:51 AM with LVN L revealed when was asked about Resident #83's supper pudding and Ensure she reviewed the orders on the computer and stated she administered them both this morning with breakfast. LVN L stated did not recall what time she gave either supplement maybe 9:00 or 10:00 AM. LVN L stated Resident #83 would get the next supper pudding at dinner and bedtime, and the Ensure between meals. LVN L stated she was responsible for administering both the super pudding and the Ensure. When asked why she did not follow orders and administer via the specific times she stated some orders come written to administer between 6:00 AM-2:00 PM and some were with specific times, she further stated from her experience as long as the resident got them it was ok. LVN L stated she did not see a risk in not giving the resident the supplements according to the orders provided. LVN L stated she did not document when she administered either supplement. During interview with ADON J on 03/30/23 at 11:31 AM revealed the supper pudding was mixed in the kitchen and should be administered by the nursing staff on each hall. ADON J stated the orders for Resident #83's super pudding and Ensure was written to administer between meals and the expectation was for the nurse to administer the supplements as they were written. ADON J stated the nurse should not give the supplements with meals because this would cause him to get full on the supplements and not complete his meal, by doing this, he was not getting the added nutrition desired. During interview with the DON on 03/30/23 at 2:55 PM revealed Resident #83 was now on hospice with a diagnosis of malnutrition. The DON stated Resident #83 never fully recovered from his previous fall and the facility have been monitoring his weight and eating habits. The DON stated the super pudding and Ensure were to be administered by the nursing staff according to the orders. The DON stated she just spoke with the Dietitian about the orders indicated to administer between meals. The DON stated the Dietician stated her expectations was to follow the specific times provided in the orders. The DON stated that was when the supplements should have been provided, by the times indicated on the order. The DON stated she did not think there was a risk to Resident #83 not getting the meal supplements at the specific times indicated on the orders. Interview on 03/30/23 at 3:43 PM with the Dietitian revealed she spoke with the facility and expressed her expectation to provide both the super pudding and Ensure supplements to Resident #83 between meals, at the specific times in the order so that he was provided sufficient nutrition. The Dietitian stated the goal was to prevent malnutrition and further weight loss. Review of the facility's policy and procedure titled Nutrition Policies and Procedures, revised on 08/01/20, reflected the following: Policy: The Nursing and Food and Nutrition Services Department will communicate regularly regarding issues related to the patient's/resident's nutrition .C. Appetite: decrease in oral intake of less than 75% over three (3) day period
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide pharmaceutical services, including procedures t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to provide pharmaceutical services, including procedures that assure the accurate dispensing and administering of all drugs and biologicals, to meet the needs of each resident for two of three residents (Residents #39 and #11) reviewed for pharmacy services. MA A failed to follow the facility's policy, which reflected crushed medications should be administered individually, when she administered crushed medications to Resident #39 and Resident #11. These failures could place residents at risk of physical and chemical incompatibilities leading to an altered therapeutic response to their medications. Findings included: 1. Record review of Resident #39's quarterly MDS assessment, dated 02/19/23, revealed the resident was a [AGE] year-old female who was admitted to the facility on [DATE]. The assessment reflected the resident had moderate cognitive impairment, with a BIMS score of 12. The resident had diagnoses which included anemia (lack of red blood cells), essential primary hypertension (high blood pressure) and diabetes(high blood glucose). Record review of Resident #39's, March 2023, Physician Orders revealed the following order: 1. Crush medication and embed in pureed. 2. Ferrous sulfate 325 mg 1 tablet oral twice a day. Special instructions: Do not crush Observation on 03/29/23 at 8:04 AM revealed MA A crushed the following fifteen medications for Resident #39 and put them together in one medication cup: - Acidophilus 1 capsule, - Glimepiride 2 mg 1 tablet, - Aspirin 325 mg 1 tablet, - Zinc 50 mg 1 tablet, - Docusate 100 mg 1 tablet, - Escitalopram 10 mg 1 tablet, - Ferrous sulfate 325 mg 1 tablet, (Do not crush), - Hydralazine 25 mg 1 tablet, - Metoprolol tartrate 25 mg 1 tablet, - MiraLax 17 g - Multivitamin 1 tablet, - Gabapentin 300 mg 1 capsule, - Amlodipine 5 mg 1 tablet, - Famotidine 20 mg 1 tablet, and - Vitamin C 500 mg 1 tablet She then administered all fifteen medications embedded in pureed apple sauce in one cup by mouth to Resident #39. 2. Record review of Resident #11's admission MDS assessment, dated 03/11/23, revealed the resident was a [AGE] year-old female who was admitted to the facility on [DATE]. The assessment reflected the resident had severe cognitive impairment, with a BIMS score of 04. The resident had diagnoses which included anemia (low blood volume), essential primary hypertension (high blood pressure) and chronic kidney disease Stage 3. Record review of Resident #11's March 2023 Physician Orders revealed the following order: 1. May crush medication as appropriate. 2. Myrbetriq 25 mg tablet extended release 24 hour 1 tablet daily. Special instructions: Do not crush Observation on 03/29/23 at 8:26 AM revealed MA A crushed the following thirteen medications for Resident #11 and put them together in one medication cup and put aspirin 325 mg coated in a cup not crushed: - Tylenol 325 mg 2 tablets, - Vitamin C 500 mg 1 tablet, - Asa 325 mg 1 tablet, (do not crush), - Calcium Carbonate 600 mg 1 tablet, - Carbidopa/levodopa 25/100 mg 1 tablet, - Loratadine 10 mg 1 tablet, - Ibuprofen 800 mg 1 tablet, - Lasix 20 mg 1 tablet, - Myrbetriq extended release 20 mg 1 tablet (do not crush), - Multivitamin with iron 1 tablet, - Vitamin B - complex 1 tablet, - Senna plus 8.6-50 mg 1 tablet, - Loratadine 10 mg 1 tablet, and - Sertraline 150 mg 1 and 1/2 tablet. She then administered all thirteen medications mixed in one cup with apple sauce by mouth to Resident #11 and one tablet of Aspirin 325 mg in a cup which was not crushed. Interview with MA A on 03/29/23 at 8:44 AM revealed she had a physician's order to crush medications for Resident #39, but she did not have an order for mixing all the medications together. MA A stated she was aware not to crush, Ferrous sulfate 325 mg 1 tablet, as per the physician orders but she had not noticed, and she had been crushing it. She stated she was not sure of the effects the medications would have on Resident #39 if they were crushed and administered while mixed with other medications, but she thought there would be some effects. On Resident #11, MA A stated Myrbetriq was an extended release drug, and she was aware she was not supposed to crush it. She stated she missed the instructions for do not crush. She stated the effects would be the medication would act very fast, faster than expected. She stated she did not know the side effects of giving the medications, mixed with other medication. She stated she had completed training on medication administration, and she thought she was taught she could mix a few tablets after crushing them together and she did not crush aspirin 325 mg she administered whole with water. Interview with the DON on 03/29/23 at 11:19 AM revealed her expectation was staff would have to do the medication administration the right way, and they should ask questions. She stated she was informed of MA A crushing medications, and she had already started the training on do not crush. She stated MA A should follow the physician orders, and she was not supposed to crush the coated medication or medication with instructions of do not crush. She stated most of the facility residents had orders for crushed medications, but she could not respond to the question regarding whether MA A was supposed to mix all medications in one cup. The DON stated she had been working in the facility for years, and they had been mixing the medications in one cup. She stated she knew the best standard of practice was to separate the medication, but they followed the policy and physician orders. She stated Myrbetriq and ferrous sulphate could not be crushed since they were extended release, and they needed slow absorption. She stated the side effects of crushing do not crush medications for Resident #39 and Resident #11 were that it would make them get a large dose of medications at once, and it could interact with other medications if mixed and would cause drug reactions. She stated the risk depended on the individual resident, and she did not know the risks. She stated she had completed training with staff on medication administration. Record review of the facility's current Medication Administration policy and procedure, revised April 2022, reflected the following: .All orally administered medications which do not lose effectiveness or produce side effects when crushed, may be crushed per prescribers order for residents who have difficulty swallowing. 1. physician order is required. 2. Facility should have Do Not Crush List accessible to all nurses. A. Medications which are enteric coated, extended release, sublingual or otherwise noted by the manufacturer as inappropriate for crushing may not be crushed. B. The authorized staff or licensed nurse should review the Do Not Crush list prior to opening capsules for administration orally or via tube . .6. Facilities should use a person centered, individualized approach to administering all medications. To address concerns with physical and chemical incompatibility of different medications and to ensure complete dosing, best practice should be to separately crush each medication and separately administer each medication with an appropriate vehicle. However, separately administering crushed medication may not be appropriate for all residents. B. If it is determined by the facility staff and the IDT that it is in the resident best interest to crush and administer oral medications together or if the resident requests that crushed medications oral medications be administered together. 1. A Physician's order is required that states that orally administered medications may be crushed and administered together with the order clearly stated on the MAR. Medications should be crushed and administered individually. Standard practice is that crushed medications should not be combined and given all at once, either orally i.e., in pudding or other similar food) or via feeding tube. Crushing and combining medications may result in physical and chemical incompatibilities leading to an altered therapeutic response, or cause feeding tube occlusion when the medications are administered via feeding tube.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure the medication error rate was not five percent (...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure the medication error rate was not five percent (5%) or greater for one of two staff (MA A) which resulted in a 6.8% medication error rate after 29 opportunities with 2 errors for two of three residents (Residents #39 and #11) reviewed for medications. MA A failed to follow the physician orders of do not crush for ferrous sulfate 325 mg for Resident#39 and myrbetriq 25 mg extended release for Resident #11. These failures could place residents at risk of physical and chemical incompatibilities leading to an altered therapeutic response to their medications. Findings included: 1. Record review of Resident #39's quarterly MDS assessment, dated 02/19/23, revealed the resident was a [AGE] year-old female who was admitted to the facility on [DATE]. The assessment reflected the resident had moderate cognitive impairment, with a BIMS score of 12. The resident had diagnoses which included anemia (lack of red blood cells), essential primary hypertension (high blood pressure) and diabetes (high blood glucose). Record review of Resident #39's, March 2023, Physician Orders revealed the following order: 1. Crush medication and embed in pureed. 2. Ferrous sulfate 325 mg 1 tablet oral twice a day. Special instructions: Do not crush Observation on 03/29/23 at 8:04 AM revealed MA A crushed one tablet of ferrous sulfate 325 mg 1 tablet and administered the crushed medication embedded in pureed apple sauce in a cup to Resident #39 by mouth. 2. Record review of Resident #11's admission MDS assessment, dated 03/11/23, revealed the resident was a [AGE] year-old female who was admitted to the facility on [DATE]. The assessment reflected the resident had severe cognitive impairment, with a BIMS score of 04. The resident had diagnoses which included anemia (low blood volume), essential primary hypertension (high blood pressure) and chronic kidney disease stage 3. Record review of Resident #11's March 2023 Physician Orders revealed the following order: 1. May crush medication as appropriate. 2. Myrbetriq 25 mg tablet extended release 24 hour 1 tablet daily. Special instructions: Do not crush Observation on 03/29/23 at 08:26 AM revealed MA A crushed one tablet of Myrbetriq extended release 20 mg and administered the crushed medication mixed in a cup with apple sauce to Resident #11 by mouth. Interview with MA A on 03/29/23 at 8:44 AM revealed she had a physician's order to crush medications for Resident #39, but she did not have an order for mixing all the medications together. MA A stated she was aware not to crush ferrous sulfate 325 mg 1 tablet, as per the physician orders but she had not noticed, and she had been crushing it. She stated she was not sure of the effects medications would have on Resident #39 if crushed and administered while mixed with other medications, but she thought there would be some effects. Regarding Resident #11, MA A stated Myrbetriq was an extended release drug, and she was aware she was not supposed to crush it. She stated she missed the instructions for do not crush. She stated the effects would be the medication would act very fast, faster than expected. She stated she did not know the side effects of giving the medications, mixed with other medication. She stated she had completed training on medication administration, and she thought she was taught she could mix a few tablets after crushing them together, and she did not crush aspirin 325 mg she administered it whole with water. Interview with the DON on 03/29/23 at 11:19 AM revealed her expectation was staff would have to do the medication administration the right way, and they should ask questions. She stated she was informed of MA A crushing medications, and she had already started he is training on do not crush. She stated MA A should follow the physician orders and she was not supposed to crush the coated medication or medication with instructions of do not crush. She stated Myrbetriq and ferrous sulphate could not be crushed since they were extended release, and they needed slow absorption. She stated the side effects of crushing do not crush medications for Resident #39 and Resident #11 would make them get large dose of medications at once. She stated the risk depended on the individual resident, and she did not know the risks. She stated she had completed training with staff on medication administration. Record review of the facility's current Medication Administration policy and procedure, revised April 2022, reflected the following: All orally administered medications which do not lose effectiveness or produce side effects when crushed, may be crushed per prescribers order for residents who have difficulty swallowing. 1. physician order is required. 2. Facility should have Do Not Crush List accessible to all nurses. A. Medications which are enteric coated, extended release, sublingual or otherwise noted by the manufacturer as inappropriate for crushing may not be crushed. B. The authorized staff or licensed nurse should review the Do Not Crush list prior to opening capsules for administration orally or via tube . 6. Facilities should use a person centered, individualized approach to administering all medications. To address concerns with physical and chemical incompatibility of different medications and to ensure complete dosing, best practice should be to separately crush each medication and separately administer each medication with an appropriate vehicle. However, separately administering crushed medication may not be appropriate for all residents. B. If it is determined by the facility staff and the IDT that it is in the resident best interest to crush and administer oral medications together or if the resident requests that crushed medications oral medications be administered together. 1. A Physician's order is required that states that orally administered medications may be crushed and administered together with the order clearly stated on the MAR
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review the facility failed to, in accordance with State and Federal laws, store all drugs and biologicals in locked compartments under proper temperature con...

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Based on observation, interview and record review the facility failed to, in accordance with State and Federal laws, store all drugs and biologicals in locked compartments under proper temperature controls, and permitted only authorized personnel to have access to the keys for one of two medications storage refrigerators (300/400 Halls refrigerator) reviewed for medication storage. The facility failed to ensure the temperatures for the medication refrigerators for 300/400 halls were being checked and documented to ensure drugs and biologicals stored in the refrigerators were at the proper temperatures. This failure could place residents at risk of receiving medications that were ineffective due to improper temperature control. Findings included: Record review of the 300/400 halls refrigerator temperature log revealed the temperatures for March 2023 was being documented by putting a check mark on a log that showed refrigerator 40 or below. However, observation on halls 100/200 there was a temperature log that showed the degrees in Fahrenheit that were being documented daily. Observation on 03/29/23 at 9:12 AM of the 300/400 hall refrigerator revealed Lantus insulin pens, Novolog insulin pens, Tuberculin vials (used for testing of tuberculosis), Brimonidine tartrate eye drops (used for treating glaucoma or high fluid pressure in the eye ), Nitroglycerine (used for treating chest pain), Dorzolamide eye drop (used to treat increased pressure in the eye), Latanoprost eye drop (used to treating glaucoma ), Acidophilus probiotic and Arformoterol tartrate (used for controlling wheezing, shortness of breath caused by chronic obstructive Pulmonary disease), were labeled and dated and the refrigerator thermometer read 31 degrees Fahrenheit. Observation on 03/30/23 at 9:40 AM of the 300/400 hall refrigerator revealed Lantus insulin pens, Novolog insulin pens, Tuberculin vials (used for testing of tuberculosis), Brimonidine tartrate eye drops (used for treating glaucoma or high fluid pressure in the eye ), Nitroglycerine (used for treating chest pain), Dorzolamide eye drops (used to treat increased pressure in the eye), Latanoprost eye drop (used to treating glaucoma ), Acidophilus and Arformoterol tartrate (used for controlling wheezing, shortness of breath caused by chronic obstructive Pulmonary disease) were labeled and dated and the refrigerator thermometer read 49 degrees Fahrenheit. Interview on 03/29/23 at 9:17 AM with LVN B revealed the refrigerators and logs were supposed to be checked and documented by the night shift nurses. She stated she did not check what the temperatures were that morning because she assumed the night shift nurse had checked and she expected them to report any problems to management. She stated she was a new nurse, and she was not sure of the right refrigerator temperatures. She stated she had not done training on storage. LVN B stated failure to store medications on recommended temperatures was that they could lose potency. Interview and observation on 03/29/23 at 02:30 PM with the ADON D on 300/400 halls refrigerator the temperatures were 31 degrees. She stated she was responsible for monitoring the nurse for 300/400 halls to ensure they were checking and documenting the temperatures twice a day. ADON D stated her expectation was the night shift nurses were to check and record the refrigerators temperatures on the temperature log and she also checked during the day. She stated the temperatures should be below 40 degrees as per the recommendation on the log sheet being used and all the nurses knew that. She stated the right refrigerator temperatures should be between 36 degrees Fahrenheit and 46 degrees Fahrenheit . She stated she did not understand how the temperatures were that low at 31 degrees Fahrenheit and the night shift did not report to her or other members of management. She stated when the refrigerator degrees were below 36 degrees the maintenance personnel needed to be notified. She stated all medications needed to be discarded and reordered since she could not tell how long the temperatures had been reading below 36 degrees. She stated 300/400 halls were using the log sheet that only needed a check mark if temperatures were 40 degrees Fahrenheit and below. She stated she realized there was a new form after the issue of low temperatures was detected. She stated the management could have alerted her of the changes on the log forms since, even her had been charting on the same log sheet . She stated her expectations was for the staff to do what the policy reflected. She also stated if the staff were not checking and documenting the temperatures the risk would be they were not sure the medications in the refrigerators were stored at the right temperatures and that they were potent. The ADON D stated if temperatures were out of range, her expectation was for the charge nurse to notify maintenance immediately via phone and notify her too so they could prevent residents from getting medications that were spoiled or ineffective. Interview on 03/30/23 at 9:45 AM with LVN C revealed the refrigerators and logs were supposed to be checked and documented daily by the night shift nurses. She stated she was aware the refrigerator should be between 36-46 degrees Fahrenheit at all times. She stated temperatures higher than 46 would spoil all the medications. Interview on 03/30/23 at 12:00 PM with RN E, who was the regional cooperate nurse, revealed the refrigerator for 300/400 halls temperatures were 49 degrees and she stated she took a picture on that, and they would be reordering all the medications because they were not sure the medications were still potent. She stated she was new to the building, but the new documentation log had been out for some time, and she did not understand how the staff had been using the old log. She stated the ADONs were responsible for monitoring the nurses and checking the refrigerators. She stated she was aware the refrigerator should be between 36-46 degrees Fahrenheit at all times. Interview on 03/30/23 at 1:40 PM with the DON revealed her expectation was nurses were checking the temperatures and documenting and reported any problems to her or any member of the management team. The DON stated according to the log the refrigerator was within the ranges and the DON could go and ask maintenance. She stated she changed the log sheet on 300/400 halls on 03/29/23 and they had been using the other log for so long, but she was not able to interpret the readings she could only say the refrigerator was within range. She stated the ADON's were responsible for monitoring the nurses and ensures they were doing the right thing. She stated she had not completed training for her staff, but she thought the Infection Preventionist had done the training. Interview on 03/30/23 at 03:19 PM with LVN F, who worked on night shift, revealed she worked on 300 and 400 halls at night. LVN F stated she was responsible for checking the refrigerator when on duty. She stated the log on the refrigerator required them to put a check if the temperatures were 40 or below. She stated she was aware the right temperatures should be between 36-46 degrees Fahrenheit . LVN F stated she had checked the temperatures and it should have been 40 degrees Fahrenheit since she checked on 40 degrees Fahrenheit or below. She stated because of having a lot of work she checked the refrigerator at midnight but not in the morning. She stated she was aware if the temperatures were not within recommended ranges for insulins and other medications it could loose potency, and they were not good for consumption and they were supposed to report to management. She stated she had done training on checking temperatures. Record review of the facility's policy titled medication storage, revised April 2022, revealed in part the following: .10. Facility shall ensure that medications and biologicals are stored at the appropriate temperature, light, and humidity according to manufacturer specifications and /or the United States pharmacopoeia world health organization standards for safe storage and handling of medications ,to preserve their integrity. A Facility staff should monitor and record the temperature of refrigerator and freezer twice a day. 1)Medication refrigerators: 36-46 degrees or Fahrenheit or 2-8 degrees centigrade . D. Facility staffs should attempt to correct issues identified with the proper storage of medications including temperatures or humidity, found to be out of range. Report to be the DON if the temperatures or humidity cannot be brought into range within a reasonable amount of time.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain medical records on each resident, in accordan...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain medical records on each resident, in accordance with accepted professional standards and practices, which were complete and accurately documented for 2 of 10 residents (Residents #63 and #86) whose records were reviewed. The facility failed to accurately document Resident #63's use of compression wraps on 03/28/23, 03/29/23 and 03/30/23 even though it was not performed. The facility failed to accurately document Resident #86's was offloading right heel and wearing foot boot on 03/28/23, 03/29/23 and 03/30/23 even though it was not performed. These failures could affect any resident, placing them at risk of inaccurate information and resulting inappropriate care. Findings included: 1. Record review of Resident #63's, undated, face sheet revealed the resident was a [AGE] year-old female with an admission date of 10/12/2021 with diagnoses which included chronic obstructive pulmonary disease (emphysema), pruritus (itching), high blood pressure, Type 2 diabetes mellitus with diabetic neuropathy, chronic kidney disease, venous insufficiency chronic (veins in legs are damaged), hypothyroidism (thyroid). Record review of Resident #63's MDS quarterly assessment, dated 01/19/23, revealed Resident #63 had a BIMS score of 14, which indicated her cognition was intact. Record review of Resident #63's care plan, dated 02/08/2023, reflected: Resident has a diagnosis of hypothyroidism. Goal: Resident will be free of edema, weight gain, and electrolyte imbalance. Approach: Administer medications as ordered. Evaluate/record/report effectiveness and any adverse side effects. Monitor for fluid excess (sudden wt. gain, increased blood pressure, full, bounding pulse, jugular vein distention, moist cough, rales/ rhonchi/ wheezing, edema, increased degree of edema, increased urinary output, nausea/vomiting/diarrhea, lethargy, seizures). Review of Resident #63's physician orders, dated 07/21/2022, reflected: Compression wraps to BLE (with ace wraps) for edema, frequency: Once a day, Start Time: 7:00 AM Review of Resident #63's physician orders, dated 07/29/2022, reflected: Remove leg wraps and elevate legs with pillows, frequency: at bedtime, Start Time: 8:00 PM Review of Resident #63's MAR, dated 03/30/23, for the month of March (03/01/23 - 03/30/23) revealed Resident #63's was provided with her compression wraps. No indication of refusal documented. Observation and interview on 03/28/23 at 10:57 AM of Resident #63 revealed Resident #63 sat on her recliner. Resident #63 stated she had pain in both legs. Observed Resident #63 legs (lower extremities) to be red, and lumpy. Resident #63 stated she always suffered from cellulitis on both legs. Resident #63 stated staff used to put compression wraps on her legs. Resident #63 stated staff stopped putting the compression wraps on her legs. Resident #63 stated she did not know why they stopped; however, she also had not asked to put them on. Resident #63 stated the staff had not asked today to put them on. Observation on 03/29/23 at 12:23 PM of Resident #63 revealed Resident #63 in the dining area sitting. There was no observation of resident having the compression wraps on her legs. Observation and interview on 03/30/23 at 9:26 AM of Resident #63 was walking to her room with the assistance of her walker. Once in her room Resident #63 was observed to be seated in her recliner, Resident #63 stated she did not have any compression wrap on her legs. Resident #63 stated no one has asked her about her compression wraps and she has not requested them. Resident #63 stated she has never refused to wear them. Resident #63 stated her compression wraps do help her feel better with the pain. Observation on 03/30/23 at 9:38 AM of Resident #63 revealed Resident #63 sitting on her recliner with her legs elevated. Resident #63 did not have her compressions on, there was no observation of edema. Both legs were red due to Resident #63 cellulitis. Interview on 03/30/23 at 10:22 AM with CNA H revealed Resident #63 was one of her residents. She stated Resident #63 used to have compression wraps on both her legs; however, she has not seen them on her for a while. CNA H stated she believed Resident #63 had graduated from wearing the compression wraps because she had not seen her using them. CNA H stated it was the nurse's responsibility to put on Resident #63's compression wraps. Interview on 03/30/23 at 10:27 AM with LVN G revealed she was the nurse for Resident #63. LVN G stated her shift starts at 6 AM and ends at 2 PM. LVN G stated Resident #63 is not known to refuse care and is mostly independent. LVN G stated Resident #63 had an order for compression wraps due to her edema; however, Resident #63 refuses to wear them. She stated Resident #63 puts them on herself. LVN G stated they keep the compression wraps in Resident #63 rooms. Observed LVN G enter Resident #63 room and was granted permission by resident to look for the compression wraps. LVN G was unable to locate compression wraps. LVN G was asked if she asked Resident #63 today (03/30/23) regarding her compression wraps, LVN G stated she had not and did not document that Resident #63 refused to wear them. LVN G stated she was also the nurse yesterday 03/29/23 and did not ask about her compression wraps or observed Resident #63 putting them on. LVN G stated she had been documenting that Resident #63 had been wearing them even though she has not. LVN G stated she should have not documented that she had been wearing them. LVN G stated the risk of not using the compression wraps as order could cause circulation issues. Record review of Resident #86's, undated, face sheet revealed [AGE] year old female with an admission date of 06/01/22 and readmit date of 02/24/23 with diagnoses that included Adjustment disorder with mixed anxiety and depressed mood (excessive nervousness, low mood, sadness, frequent crying), hypertension (high blood pressure), End stage renal disease, unsteadiness on feet, abnormalities of gait and mobility, lack of coordination, chronic kidney disease, stage 4, Type 2 diabetes mellitus without complications. Review of Resident #86's quarterly MDS assessment, dated 03/14/23, revealed Resident #86 had a BIMS score of 14 which indicated her cognition was intact. Review of Resident #86's care plan, reviewed dated 11/03/22, revealed Resident #86 is at risk of falls due to general weakness, goal is to minimize risk for falls, intervention includes minimize future falls, encourage resident to ask for assistance when repositioning, floor mat, use of call light. Resident #86 is non-compliant with offloading right heel. Goal includes resident will be compliant with offloading right heel and wearing foot boot, interventions include encourage and redirect resident to wear foot boot and keep foot offloaded. Resident #86 requires mobility bars to assist with positioning while in bed, Resident will maintain optimal independence with bed mobility, Assess the need for side rails quarterly. Review of Resident #86's physician order, dated 07/11/2022, revealed: Elevate/Float Heels while in bed every shift; first, second, third. Physician order dated 02/10/23 revealed: Skin prep to right heel twice a day. Review of Resident #86's MAR, dated 03/30/23, for the month of March (03/01/23 - 03/30/23) revealed Resident #86's was provided care to elevate/float heels while in bed. No indication of refusal documented. Observation and interview on 03/28/23 11:55 AM with Resident #86 revealed her in bed, bed was tilted at 30-degree angle. Resident #86 was leaning to her left side. Resident #86 stated she recently had a fall and injured her big toe on the left foot. Resident #86 stated she did have pressure ulcer on her heels however at this time her heels are no longer a concern. Resident #86 stated she is a diabetic and attends dialysis 3 days a week. Observation and interview on 03/29/23 at 11:54 AM revealed Resident #86 in bed, Resident #86 stated she did not attend dialysis today, she was observed in the bed without feet offloaded or foot boots on. According to Resident #86 staff has not attempted to offload her feet or place on her foot boots, she stated she could not recall the last time staff attempted to do so. When asked where the boots were located, she stated she did not know where they were. Observation and interview on 03/30/23 at 9:30 AM revealed resident in bed without her feet offloaded or foot boots on. Interview on 03/30/23 at 9:35 AM with CNA I revealed she had not attempted to offload Resident #86 heels or administer her foot boots. CNA I stated most times Resident #86 would refuse to elevate her heels or wear the boots. CNA I stated the nurses were placing the boot on due to the wound on the heel, however she also would be able to assist with ensuring the feet were offloaded and administering the boots. CNA I stated she was not able to say where the boots were at this time. Interview on 03/30/23 at 1:07 PM with ADON J revealed Resident #86 does have a boot that she should be wearing however in the past she had been told that Resident #86 would refuse the boot. ADON J stated she had not been told lately that Resident #86 had refused the care of offloading her heels or wearing her foot boots. ADON J stated she was not sure where the boots were located. ADON J stated she expected nursing staff to follow orders to offloaded heels and administer the foot boots, not just document that care is being provided when it is not. According to ADON J not accurately documenting could affect the way Resident #86 is receiving care. Interview on 03/30/23 at 1:19 PM with LVN K revealed Resident #86 does have an order for a foot boot related to an area on the right heel that opens and closes. LVN K stated Resident #86 had been educated on wearing the boots and keeping heals offloaded to prevent reopening the wound. LVN K stated Resident #86 had been non complaint, therefore had not attempted to follow the order. LVN K stated anyone on the nursing staff is responsible to ensure Resident #86 is wearing the boot or at least asking to administer it. LVN K stated a risk could include the wound reopening if nursing staff are not accurately documenting if care was being provided. LVN K stated if there would be a refusal it should be documented, and LVN K should be notified. Interview on 03/30/23 at 2:55 PM with the DON revealed the nurses are responsible for following Resident #63 and #86's physician orders. The DON stated after reviewing documentation it was revealed staff were indicating care was given when it was not. The DON stated nursing staff are expected to attempt and assist residents with following physician orders. The DON stated staff should be documenting if residents refuse treatment. The DON stated documentation should be indicated on the MAR/TAR, progress notes or staff could click a box on the order and indicate refusals, on hold or discontinue. The DON stated nursing staff should then notify DON, ADON, doctor and the family of the residents' refusal. The DON stated not having proper documentation could affect the outcome of resident care. Review of facility policy entitled Nursing Policies and Procedures, dated 07/01/16, reflected: .Documentation guidelines pertinent to good clinical record practice will be followed by all individuals who document in the medical record. .9. Entries are factual and objective. The present tense is usually used. 11. Do not document an action before it took place. 12. Do not document an action that did not take place
Dec 2022 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement policies and procedures to address if the resident receive...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement policies and procedures to address if the resident received the flu and pneumococcal immunization or did not receive the flu pneumococcal immunization due to medical contraindication or refusal for 4 of 7 residents (Resident #12, Resident #13, Resident#14 and Resident #15) reviewed for flu or pneumonia vaccine: The facility failed to administer the pneumococcal vaccine timely after Resident #12, Resident #13, Resident#14, and Resident #15 completed consents to receive the vaccine. This failure could place resident's at risk for infection with flu and pneumonia. The findings were: Record review of Resident #12's electronic health record on 12/01/22 revealed a [AGE] year-old female originally admitted to the facility on [DATE], discharge from the facility on 07/25/22 and returned to the facility on [DATE]. Resident was on hospice care. Her diagnoses included: Fracture of the right femur, Dysphagia and Pain. Review of Resident #12's MDS dated [DATE], she had a BIMS of 03 out of 15 , indicating severe cognitive impairment. Further review of the MDS revealed she required extensive assistance with one person for bed mobility, transfers, dressing, and personal hygiene. Review of Resident # 12's care plan dated 09/04/22 revealed she was dependent on staff for meeting emotional, intellectual, physical and social needs. The care plan stated the Resident #12 received the influenza and pneumococcal vaccine on 07/28/21. Review of Resident#12's electronic health records on 12/01/22 revealed she last received the pneumococcal vaccine on 11/17/16. Resident #12 was next scheduled for receive the pneumococcal vaccine on 11/17/21. A consent was completed on 10/03/22 for Resident #12 to receive the pneumococcal vaccine. Review of Resident #13's face sheet dated 12/02/22 revealed a [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included Type 2 diabetes, severe intellectual disabilities and cognitive communication deficit. Review of Resident #13's MDS dated [DATE] revealed a BIMS of 03, indicating severe cognitive impairment. He required extensive assistance of two persons for bed mobility. The MDS reflected the resident was up-to-date with the pneumococcal vaccine. Review of Resident #13's care plan dated 08/30/22 revealed he received the influenza and pneumococcal vaccine, no date listed. Review of Resident #13's electronic health record revealed the resident had refused the pneumococcal vaccine in 2021. A consent dated 10/07/22 was completed for Resident #13 to receive the pneumococcal vaccine for 2022. The resident was due to receive the pneumococcal vaccine 10/20/22 . Resident #13 last received the pneumococcal vaccine on 10/20/17. Review of Resident #14's face sheet dated 12/02/22 revealed a [AGE] year-old female, admitted to the facility 06/26/14. Her diagnoses included Schizophrenia, cerebrovascular disease and cognitive communication deficit. Review of Resident #14's MDS dated [DATE] revealed a BIMS of 12, indicating moderately impaired cognitively. The resident pneumococcal vaccine was up to date. Review of Resident #14's care plan dated 10/11/22 revealed she received the influenza and pneumococcal vaccine. Review of Resident #14's electronic health record revealed the resident had refused the pneumococcal vaccine date unknown. A consent was completed on 10/07/22 for Resident# 14 to receive the pneumococcal vaccine. Review of Resident #15's face sheet dated 12/02/22 revealed a [AGE] year-old male admitted to the facility originally on 04/26/21 and readmitted on [DATE]. His diagnoses included Acute kidney failure, Urinary tract infection and Solitary pulmonary nodule. Review of Resident #15's MDS dated [DATE] reveals a BIMS of 13, indicating cognitively intact. Resident #15's pneumococcal vaccine was up to date. Review of Resident #15's care plan dated 08/29/22 he received the influenza and pneumococcal vaccine edited on 07/06/22. Review of Resident #15's electronic health record revealed he last received the pneumococcal vaccine on 11/06/17. A consent was completed for Resident #15 to receive the pneumococcal vaccine dated 10/18/22. An interview with the ADON on 12/01/22 at 1:15 PM revealed she was responsible ensuring the residents received their vaccinations. The residents had not received their pneumococcal vaccine, the facility had not received the vaccinations from the pharmacy. The pharmacy sent a sheet(high dollar cost form) for the order, and someone needed to sign off and it was never completed and the vaccines were never sent to the facility since ordering on 10/07/22. An interview with the pharmacy staff on 12/01/22 at 2:27 PM revealed they had received an order for 10 doses of the pneumococcal vaccine on 10/07/22. The medication was not sent to the facility because a high dollar cost form must be completed. The form was sent to the facility on [DATE] for completion and it was not returned. An interview with the DON on 12/01/22 at 2:34 PM revealed she was told the 10 doses of the pneumococcal vaccine cost too much by the corporate office. The pneumococcal vaccine had not been administered to any of the residents. Resident #12's, #13's, #14's and Resident #15's were outside of the 5-year window for the pneumococcal vaccine and needed the vaccine. Review of the Center for disease Control and prevention website on 12/01/22 revealed people over [AGE] years old, would need 1 dose of the pneumococcal vaccine. An interview with Resident #14 on 12/01/22 at 3:15 PM revealed she was still waiting to receive the pneumococcal vaccine. She completed a consent and had not heard from the facility of when the vaccine would be administered. An interview with Resident #15 on 12/01/22 at 3:23 PM revealed he signed the consent to receive the pneumococcal vaccine. He has not received the vaccine. Review of the facility's Pneumococcal Disease: Prevention and Control policy dated 04/07/22. The facility will document in the medical record if the vaccine is delayed due to a precaution.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 2 life-threatening violation(s), 1 harm violation(s), $87,958 in fines, Payment denial on record. Review inspection reports carefully.
  • • 34 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $87,958 in fines. Extremely high, among the most fined facilities in Texas. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Mira Vista Court's CMS Rating?

CMS assigns MIRA VISTA COURT an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Texas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Mira Vista Court Staffed?

CMS rates MIRA VISTA COURT's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 51%, compared to the Texas average of 46%. RN turnover specifically is 67%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Mira Vista Court?

State health inspectors documented 34 deficiencies at MIRA VISTA COURT during 2022 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 31 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Mira Vista Court?

MIRA VISTA COURT is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by FUNDAMENTAL HEALTHCARE, a chain that manages multiple nursing homes. With 142 certified beds and approximately 92 residents (about 65% occupancy), it is a mid-sized facility located in FORT WORTH, Texas.

How Does Mira Vista Court Compare to Other Texas Nursing Homes?

Compared to the 100 nursing homes in Texas, MIRA VISTA COURT's overall rating (1 stars) is below the state average of 2.8, staff turnover (51%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Mira Vista Court?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, and the below-average staffing rating.

Is Mira Vista Court Safe?

Based on CMS inspection data, MIRA VISTA COURT has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Mira Vista Court Stick Around?

MIRA VISTA COURT has a staff turnover rate of 51%, which is 5 percentage points above the Texas average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Mira Vista Court Ever Fined?

MIRA VISTA COURT has been fined $87,958 across 2 penalty actions. This is above the Texas average of $33,958. Fines in this range indicate compliance issues significant enough for CMS to impose meaningful financial consequences. Common causes include delayed correction of deficiencies, repeat violations, or care failures affecting resident safety. Families should ask facility leadership what changes have been made since these penalties.

Is Mira Vista Court on Any Federal Watch List?

MIRA VISTA COURT is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.