LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Legend Oaks Healthcare and Rehabilitation - West S has received a Trust Grade of B, indicating it is a good and solid choice among nursing homes. It ranks #86 out of 1,168 facilities in Texas, placing it in the top half, and #2 out of 62 in Bexar County, suggesting it's one of the better local options available. The facility is improving, with issues declining from five in 2023 to four in 2024. Staffing is a strength here, with a turnover rate of 30%, significantly better than the Texas average of 50%, and RN coverage is at average levels. However, recent inspections found serious concerns, including a critical incident where inadequate supervision allowed a resident with suicidal ideation to attempt self-harm and another issue where residents were not receiving their mail on Saturdays, potentially affecting their quality of life. Overall, while there are notable strengths, families should consider these significant weaknesses when researching this facility.
- Trust Score
- B
- In Texas
- #86/1168
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 30% annual turnover. Excellent stability, 18 points below Texas's 48% average. Staff who stay learn residents' needs.
- Penalties ⚠ Watch
- $8,632 in fines. Higher than 84% of Texas facilities, suggesting repeated compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Texas. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (30%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover is low (30%)
18 points below Texas average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 11 deficiencies on record
Oct 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation's, interview's, and record review, the facility failed to review and revise Resident Care Plans after each ...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0576
(Tag F0576)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to promote the residents' right to receive mail, for all facility residents, in that:
Facility staff did not distribute mail received on Satu...
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Apr 2024
2 deficiencies
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record reviews, the facility failed to ensure each resident received adequate supervision ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure that all allegations involving abuse, neglect, and misapprop...
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Sept 2023
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0638
(Tag F0638)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to assess each resident quarterly (every 3 months) using the Minimum D...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to refer a resident with newly evident or possible serious mental disor...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0645
(Tag F0645)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure they transmitted a PASSR evaluation on newly admitted reside...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the resident environment remained as free of ac...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to store, prepare, distribute and serve food in accordan...
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Jul 2022
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure residents' had the right to formulate an advanced directive ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to establish and maintain an infection prevention and con...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 30% annual turnover. Excellent stability, 18 points below Texas's 48% average. Staff who stay learn residents' needs.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 11 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
About This Facility
What is Legend Oaks Healthcare And Rehabilitation - West S's CMS Rating?
CMS assigns LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Texas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Legend Oaks Healthcare And Rehabilitation - West S Staffed?
CMS rates LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 30%, compared to the Texas average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Legend Oaks Healthcare And Rehabilitation - West S?
State health inspectors documented 11 deficiencies at LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S during 2022 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 10 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Legend Oaks Healthcare And Rehabilitation - West S?
LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE ENSIGN GROUP, a chain that manages multiple nursing homes. With 124 certified beds and approximately 109 residents (about 88% occupancy), it is a mid-sized facility located in SAN ANTONIO, Texas.
How Does Legend Oaks Healthcare And Rehabilitation - West S Compare to Other Texas Nursing Homes?
Compared to the 100 nursing homes in Texas, LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S's overall rating (5 stars) is above the state average of 2.8, staff turnover (30%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Legend Oaks Healthcare And Rehabilitation - West S?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is Legend Oaks Healthcare And Rehabilitation - West S Safe?
Based on CMS inspection data, LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Legend Oaks Healthcare And Rehabilitation - West S Stick Around?
Staff at LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S tend to stick around. With a turnover rate of 30%, the facility is 16 percentage points below the Texas average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 21%, meaning experienced RNs are available to handle complex medical needs.
Was Legend Oaks Healthcare And Rehabilitation - West S Ever Fined?
LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S has been fined $8,632 across 1 penalty action. This is below the Texas average of $33,165. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Legend Oaks Healthcare And Rehabilitation - West S on Any Federal Watch List?
LEGEND OAKS HEALTHCARE AND REHABILITATION - WEST S is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.