CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Free from Abuse/Neglect
(Tag F0600)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to protect a resident's right to be free from abuse, neg...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to protect a resident's right to be free from abuse, neglect, misappropriation of resident property, and exploitation for 4 of 6 residents (Resident #1, #2, #3, and #4) reviewed for abuse, in that:
The facility failed to supervise and protect Resident #1, who did not have the ability to consent, from harm when Resident #2 was observed performing a sex act on Resident #1 on 10/24/2022, and failed to develop/implement interventions to prevent additional residents from harm when Resident #2 (who had dementia) had physical contact with multiple female residents including Resident #3, who did not have the ability to consent and Resident #4 who stated she did not like male attention.
An IJ was identified on 4/11/2023. The IJ template was provided to the facility on 4/11/2023 at 4:26 p.m. While the IJ was removed on 4/16/2023 at 7:00 p.m., the facility remained out of compliance at a scope of pattern and severity of no actual harm with a potential for more than minimal harm due to facility's need to evaluate the effectiveness of their plan of removal.
These deficient practices placed residents at risk of psychosocial harm and continued abuse.
The findings were:
Record review of the facility Investigative Summary (undated) revealed: Investigative Summary: Oral sex was occurring. [Resident #1's RP] decided to take her home after this incident occurred. When was the Allegation made? 10/24/2022. Action Post Investigation: Educate resident on the safety of sexual activity. Provide condoms if necessary. Incident Category: other Action to Prevent Recurrence: Made sure they were safe and have a private area. Both patients have dementia with a BIMS of 1. Family and Medical Director notified.
Record review of Resident #1's face sheet dated 4/06/2023 revealed an admission date of 10/10/2022, a discharge date of 10/24/2023 with diagnoses which included: unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety [a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life], major depressive disorder [depression], and cerebral infarction [stroke]
Record review of Resident #1's Physician Notes (History and Physical), dated 10/02/2022, revealed: Resident was referred for dementia .Difficulty communicating, reverted to Thai (native language), on memantine [also known as Namenda, a medication used to treat symptoms of Alzheimer's disease, which is a progressive disease that affects memory and other important mental functions] and risperidone [a medication used to treat the symptoms of schizophrenia, which is a chronic mental illness characterized by delusions, hallucinations, and disordered thinking] for hallucinations. Rapid dementia progression since 3/2020 . (family member) reported Resident #1 had no short-term memory, getting lost, constantly losing things. Her normal day consists of sitting next to her (family member), talks to him in Thai, seems to have forgotten English. There is very little meaningful communication. She stays mostly silent. She used to watch Thai TV, but more recently lost interest. Mental status: untestable, affect euthymic [a normal, tranquil mental state or mood], Judgement/Insight: untestable. Speech comprehension: poor-would follow some pantomimes [exaggerated gestures] only, no speech produced. PET of brain 9/2020: marked bilateral medial temporal atrophy [a loss of volume in the brain typically seen in people with Alzheimer's disease.] Likely a combination of Alzheimer and Lewy Body disease [a form of dementia associated with abnormal deposits of a protein called Lewy bodies in the brain] given hallucinations, staring spells, resident tremor.
Record review of Resident #1's Care Plan dated 10/11/2023 revealed Resident #1 had impaired cognition related to dementia with interventions which included: identify yourself at each interaction, face when speaking and make eye contact .use simple, directive sentences. Provide with necessary cues, stop and return if agitated.
Record review of Resident #1's admission MDS, dated [DATE] revealed: a BIMS score of 1 (scale 0-15) which indicated a severe cognitive impairment. Delirium with fluctuating behaviors which included inattention. Wandering 1-3 days which placed the resident at significant risk. Functional status included supervision of one staff person for walking and assistance of one staff person for dressing, toileting, and bathing.
Record review of Resident #1's Care Plan dated 10/18/2022 revealed Resident #1 was an elopement risk; wanderer related to dementia and had a wander guard [a monitoring bracelet worn by a resident that alerts staff when a resident attempts to leave a safe area] with interventions which included: Demographic sheet located in binder at nurses' station and front desk in case of elopement. Distract resident from wandering by offering pleasant diversions, structured activities, food, conversation, television, book. Document wandering behavior and attempted diversional interventions. Identify pattern of wandering .intervene as appropriate.
Record review of Resident #1's Order Summary for October 2022 revealed:
-Order for Wander Guard to prevent resident from wandering outside unattended due to poor safety awareness, secondary to dementia with an order date of 10/10/2022.
-Aricept [a medication used to treat Alzheimer's disease] tablet 10 mg, give 2 tablets one time a day for dementia with an order date of 10/10/2022.
-Memantine tablet 10 mg, give 1 tablet by mouth one time a day for dementia with an order date of 10/10/2022.
-Risperidone tablet 0.5 mg, give 1 tablet at bedtime for hallucinations/dementia with an order date of 10/10/2022.
Record review of Resident #1's progress notes revealed:
-10/11/2022: Behavior: wandering. Alert x 1 (to self only). Education/teaching provided. Resident #1 unable to verbalize understanding of any teachings. Patient unable to be assessed with questioning, patient unable to respond at this time. Documented by LVN I.
-10/12/2022: Resident #1 noted constantly wandering. Found in another resident's room earlier during 1st shift. No injuries or interactions noted but resident needs to be closely followed. Resident noted follows commands but just smiles and will go around, following other residents and nurses. Documented by LVN O (no longer employed at facility).
-10/14/2023: MDS notes: Resident #1 responds in English and will speak in English to staff but sometimes due to cognition does not respond appropriately. Documented by MDS Coordinator N.
-10/16/2022: Resident noted to wander halls and will follow other residents around. Noted to go into others room and had to be redirected constantly. Documented by LVN O.
-10/17/2022: Due to dementia, Resident #1 was up walking constantly. Documented by former SW P (no longer employed at facility).
-10/17/2022: Resident is alert and oriented x 1 (oriented to person/herself only). Resident noted to wander halls and will follow other residents around. Noted to go into other rooms and has to be redirected constantly. Documented by LVN O.
-10/24/2022 Resident discharged at the request of family. Documented by LVN J
Record review of Resident #1's medical record revealed no documentation of sexual contact incident with Resident #2 on 10/24/2022.
Record review of Resident #1's medical record revealed there was no evidence Resident #1 had an assessment of skin and body following sexual contact with Resident #2.
Record review of Resident #2's face sheet dated 4/06/2023 revealed an admission date of 1/04/2022 with diagnoses which included: unspecified dementia unspecified severity with other behavioral disturbance [a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life and include changes in behavior], major depressive disorder recurrent mild [mild depression], and metabolic encephalopathy [abnormalities in the chemical balances of the brain which affect brain function].
Record review of Resident #2's progress notes dated 9/16/2022 revealed: Resident (#2) observed engaging in displays of affection with another patient (unknown name). The patient involved is alert and oriented x 3 (oriented to person, place, and time) and has also been seen initiating affection with this resident. Both parties involved are cognitively aware of behaviors taking place. Contact between the two is consensual. RP notified and aware of situation. RP stated, 'I am happy he has a companion, thank you for letting me know.' Documented by ADON B.
Record review of Resident #2's Care Plan dated 1/14/2022 and last revised on 1/17/2023 revealed: Resident #2 had an impaired cognitive function related to dementia with history of metabolic encephalopathy with interventions which included: monitor, document, report to MD any changes in cognitive function, especially changes in decision making ability, memory, recall and general awareness, difficulty expressing self, difficulty understanding others, level of consciousness, mental status. Social Services to provide psychosocial, psychological support as needed/ordered.
Record review of Resident #2's Care Plan dated 1/14/2022 and last revised on 1/17/2023 revealed there was no plan of care to address Resident #2's behaviors related to flirtations, PDA or sexual behaviors or sexual contact with residents.
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMS 1 (scale of 0-15) with no documented behaviors. He required supervision with walking and person hygiene and was independent the other ADL's.
Record review of Resident #2's Social Worker notes dated 9/21/2022 by former SW P revealed: Resident has engaged in some displays of affection with another resident from a different hall. Resident is alert and seems to know what he is doing and that he wanted to kiss. Family was notified. Family is happy resident has companionship.
Record review of Resident #2's psychiatric services note dated 9/26/2022 revealed a BIMS was conducted with resulting score of 1 which indicated a severe cognitive impairment. There was no mention of sexualized behaviors or affections with another resident.
Record review of Resident #2's quarterly IDT Care Plan Review dated 10/06/2022 revealed: Resident has engaged in some display of affection with another resident from a different hall. Resident is alert and seems to know what he is going and that he wanted to kiss. Family was notified. Family is happy resident has companionship. Psych Services patient. The review indicated DON, CNA R, the Director of Rehabilitation, former SW P, the Activity Directory, Resident #2's physician, former ADON C, former ADON D and the Resident #2's RP all participated in the review. The document was signed by former ADON C.
Record review of a written witness statement, dated 10/24/2022, signed by Housekeeper V read: I . knocked on the room of [resident room] and I said 'hello housekeeping' .The Door was already cracked open. No one said anything, no answer, so I went into [Resident #2's room] to do house cleaning. That's when I saw Resident #2 on his knees, with Resident #1 lying flat on her back .Resident #2 was on his knees, his head was between Resident #1's legs, giving her oral sex .I walked out of the room fast [and] notified LVN W of what I just saw immediately [sic].
Record review of Resident #2's psychiatric services note dated 10/24/2022 revealed the resident was seen for management of psychotropic medications and side effects and to monitor the effect of medication. The report stated staff reported Resident #2 was more confused. The report indicated Resident #2 had moderate dementia. The report indicated Resident #2 was at little to no risk of aggression. There was no documentation or mention of sexual behaviors. The document was signed by NP U.
Record review of a typed facility document (untitled) dated 10/24/2022 revealed: At 11:30 a.m., [former Administrator] was notified of an incident that happened .A housekeeper knocked on the room of [Resident #2's room] and announced herself. No one answered so she entered. When she entered, she saw [Resident #2] on his knees between the legs of [Resident #1.] [Resident #1] was lying on the bed with her pants down and feet on the floor. [Resident #2] was performing oral sex on [Resident #1.] [Housekeeper V] immediately exited the room and went and told the nurse, [LVN W.] [LVN W] then notified myself (sic) [presumed to be former Administrator.] [Former SW P] called [RP] of [Resident #1] at 11:45 and left a message. [Resident #1's RP] showed up at noon, so [former SW P] informed [Resident #1's RP] at that time. Both residents have a BIMS of 1 [which indicated a severe cognitive impairment.] Medical Director notified. An in-service is being scheduled with a physician off-site to do training on handling difficult situations with people with dementia. In-service being completed on resident rights.
Record review of Resident #2's Visit Note Psychotherapy Treatment Plan dated 10/24/2022 revealed: The purpose of psychotherapy is to alleviate emotional disturbance. Spoke with nurse: patient refuses to talk only gestures, he can speak. She stated patient was observed having oral sex with a resident. Resident was able to consent. Mental Status Exam: Behavior was uncooperative. Patient was oriented to person. Remote and recent memory was moderately impaired. Moderate dementia. Treatment Goals: cognitive deficits, lack of insight into consequences of behavior or impaired judgement. Documented signed by the Behavioral Health SW.
Record review of Resident #2's Initial Psychiatric Diagnostic Interview dated 10/27/2022 revealed Patient was referred due to medication management. Patient evaluated via telemetric using secure video and audio. Patient was irritable and refused to answer the provider's questions at this time. Unit nurse denies any AVH/SI/HI, sadness, depression, or anxiety at this time. No delusions noted. No behaviors or rejection of care reported. No other concerns were addressed. Diagnoses: major depressive disorder, dementia in other diseases without behavioral disturbance.
Record review of Resident #2's Physician/NP/PA Progress Note dated 11/01/2022 revealed Resident #2 seen for monthly PCP assessment for acute and chronic conditions .info obtained via medical records, patient poor historian. Patient currently seeing alert x 2, Spanish speaking, nods head to simple yes/no questions, forgetful .followed by psychological services .There was no documentation of sexual behaviors. Document signed by NP T.
Record review of Resident #2's Psychiatry Visit Note dated 11/11/2022 revealed Resident #2 was seen for dementia, depression/sadness and management of psychotropic medications via telemedicine (video or telephone visit). Staff reports the patient has not displayed worsening behaviors, depression, or insomnia. Nurse denies any concerns with depression or anxiety. No disruptive or aggressive behaviors at time of visit. There are no apparent signs of hallucinations, delusions, bizarre behaviors, or other indicators of psychotic process. Cognition: Patient was oriented to person. Moderate dementia. Counseling/Coordination of Care: The following sources were used to gather information: reviewed chart including relevant labs, other provider notes, medications, consulted with nursing staff on duty. Provider reviewed .progress notes and MARS. Staff was consulted about any behavioral concerns or changes. Documented signed by Behavioral Health MD.
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMS 00 (scale of 0-15) with no documented behaviors. He required supervision with walking and personal hygiene and was independent with the other ADL's.
Record review of Resident #2's Order Summary for April 2023 revealed physician orders for:
-May refer to psychological service to evaluate and treat with an order date of 7/01/2022
-Namenda tablet 5 mg by mouth two times a day for dementia with other behavioral disturbance with an order date of 10/03/2022
-There were no orders to monitor sexual behaviors
Record review of 24-hour nurses notes (used for shift change between staff, not part of resident medical record) dated 3/24/2023 revealed for Resident #2: 6 am-2 p.m. shift: inappropriate behaviors with female residents. Documented by unknown staff. 2 p.m.-10 p.m. shift: inappropriate behaviors n/c (no change). Documented by unknown staff.
Record review of Resident #2's progress notes revealed:
-4/01/2023: Resident was redirected-pushing a female resident (unknown name) to her room. Resident redirected back to his hall. Documented by LVN Q
-4/02/23: Resident redirected several times during this shift for inappropriate behavior with female residents. (unknown names) Resident was sitting in the TV room, rubbing a female residents legs. When redirected resident became agitated but went back to his room. Documented by LVN Q
-4/03/2023: No noted inappropriate behavior with female residents this shift documented by LVN I
There was no other documented monitoring of sexual behaviors or of sexual encounter with Resident #1.
Record review of 24-hour nurses notes dated 4/01/2023 revealed for Resident #2: Monitor behavior PDA. 2 p.m.-10 p.m. shift: redirect-pushing 300 hall female resident to her room, monitor behaviors. Documented by unknown staff.
Record review of 24-hour nurses notes dated 4/03/2023 revealed for Resident #2: Monitor behavior PDA. Documented by unknown staff.
Record review of 24-hour nurses notes dated 4/04/2023 revealed for Resident #2: monitor behavior PDA. Documented by unknown staff.
Record review of Resident #2's Kardex dated 4/06/2023 revealed the document did not address sexual behaviors, flirtations or PDA.
Record review of Resident #2's medical record from admission to 4/06/2023 revealed no documentation of the sexual act between Resident #2 and Resident #1 on 10/24/2022.
Record review of the facility Incident/Accident log from September 2022 to current revealed no documented incidents for Resident #1 or Resident #2.
During an interview on 4/05/2023 at 8:04 p.m., Resident #1's RP stated Resident #1 was placed in the nursing home on [DATE] with the intention of long-term care. The RP stated Resident #1 had been at the nursing facility for 2 weeks when he received a call one morning (date unknown) from the HR Coordinator (identified as the Admissions Coordinator) asking him to come to the facility. The RP stated the coordinator stated a male resident with dementia went into a room and locked the door and when staff got in the room, the male resident was on top of Resident #1. The RP stated he asked if Resident #1 was raped and was told by the facility that residents were allowed to have consensual sex. The RP stated he told the staff at the facility (unknown name) that Resident #1 could not consent to sex because she had dementia. The RP stated he spoke to the head honcho (female, unknown name) at the facility about the incident who stated she was very sorry the incident occurred. The RP stated he immediately removed Resident #1 from the facility on 10/24/2022. The RP stated Resident #1 required complete care with eating, bathing, and other personal care, except toileting. The RP stated, due to dementia, Resident #1 was not able to communicate what happened to her. The RP stated the event was very upsetting to him at the time and remains very upsetting to this date.
During an observation/interview on 4/06/2023 at 10:20 a.m. Resident #2's room was observed to be at the end of the hallway, directly beside the exit door. Resident #2 was observed walking around his room. He had a large wet stain on the front of his pants. Resident #2 was unable to answer questions due to cognitive status.
During an observation/interview on 4/06/2023 at 12:42 p.m., Resident #2 was observed in his room, moving items around in his room/closet. Resident #2 did not respond to questions. When asked his name, Resident #2 shrugged his shoulders and presented his hands in response on two separate attempts.
During an observation/interview on 4/07/2023 at approximately 10:45 a.m., Resident #2 was observed laying in the opposite direction of the headboard. He was awake and looking out into the hallway. Resident #2 did not respond to questions.
During an interview on 4/06/2023 at 12:47 p.m., LVN I stated Resident #2 had speech that could not be understood and was only able to communicate his name by saying his name and pointing to his chest. LVN I stated Resident #2 was ambulatory (able to walk), and would walk to the dining room and back for meals but spent the rest of his time in his room. LVN I stated Resident #1 had behaviors of being flirtatious with other residents. She stated he liked to sit by females. LVN I stated she was told about the behaviors in report and they were documented in the 24-hour report. She stated the staff had to keep an eye on Resident #2. LVN I stated last week (date unknown) he had some flirtations with a female resident. LVN I stated she was told to monitor his behaviors (unknown staff). LVN I stated monitoring behaviors meant keeping an eye on the resident and making sure he does not do anything inappropriate to another resident. LVN I stated behaviors were documented in nurse progress notes, or as a change of condition for behaviors and also as an incident report.
During an interview on 4/06/2023 at 2:15 p.m., the DON stated she was unable to provide 24-hour records from September 2022 to March 2023. She stated they had been shredded. The DON stated the 24-hour books were cleared of 24-hour noted one time a week. The DON stated the 24-hour notes were not part of the resident medical record and were just a way for staff to communicate.
During an interview on 4/10/2023 at 9:17 a.m., CNA Y stated Resident #2 had a history of being friendly with the ladies, although he had never witnessed any of these behaviors. CNA Y stated he had been told to watch Resident #2 and keep him away from other residents. He stated he did not remember who told him to watch Resident #2 or when he was told. CNA Y stated he was trained to report abuse to the Administrator immediately.
During an interview on 4/10/2023 at 9:26 a.m., CNA F stated there were several residents with behaviors on the hallway. She stated Resident #2 liked to mess with other residents, the women and he liked to rub them and touch their feet. CNA F stated staff try to keep Resident #2 away from certain people (unknown). CNA F stated some of the female residents are friendly and go along with Resident #2's actions, but she tried to keep an eye on Resident #2. CNA F stated one resident (Identified as Resident #1) was taken out of the facility by her family. CNA F stated Resident #1 had dementia and went into everybody's room. She stated the staff had to keep up with her. CNA F stated one morning around shift change (date unknown) she was looking for Resident #1 and found her in the room with Resident #2. CNA F stated Resident #2 was pulling up his pants and Resident #1 did now know what was going on. CNA F stated she got Resident #1 out of Resident #2's room and brushed Resident #1's hair. CNA F stated Resident #1's family came. CNA F stated she reported it to the DON. CNA F stated the DON responded by saying What? and then said something like, they are doing some stuff that they do. CNA F stated she could not remember the date, but remembered it occurred last year during 2022. CNA F stated Resident #2 also liked to talk to Resident #3, although she had not heard Resident #3 complain about the attention. CNA F stated Resident #3 was very outspoken. CNA F stated she was trained to respond to sexual behaviors by separating residents, calming them down, offering a distraction and then reporting to the nurse, ADON and Administrator. CNA F stated she did write a statement about Resident #2's contact with Resident #1. CNA F stated an example of sexual abuse was someone touching inappropriate when the resident says no, and they continue to do it.
Record review of Resident #3's face sheet dated 4/10/2023 revealed an admission date of 7/07/2022 with diagnoses which included unspecified dementia unspecified severity without behavioral disturbance psychotic disturbance mood disturbance and anxiety (a group of symptoms that affects memory, thinking and interferes with daily life), expressive language disorder (learning disability affecting communication of thoughts using spoken language) and cognitive communication deficit (difficulty with communication that has an underlying cause in a cognitive deficit which affects one or more cognitive processes such as attention, memory, reasoning, problem-solving, planning, organization and social skills).
Record review of Resident #3's quarterly MDS dated [DATE] revealed a BIMS score of 3 which indicated a severe cognitive impairment.
Record review of Resident #3's Care Plan dated 7/21/2022 for impaired cognitive function related to dementia. The care plan did not address any sexual behaviors or PDA.
Record review of Resident #3's medical record revealed no notes or references to sexualized contact or PDA with Resident #2.
During an interview on 4/10/2023 at 9:40 a.m., LVN I stated she had only worked with Resident #2 for 3 weeks and she had not seen any sexual behaviors herself. She stated she was told to watch for PDA around female residents, but she had not seen anything. She stated she does not know the specifics or why she was told to watch for PDA. She stated she was told Resident #2 had flirtations and was very flirtatious and tried to hit on female residents. LVN I stated she thought it was weird because Resident #2 did not talk and mostly slept, and she had not seen him interact with any residents. LVN I stated she just knew it came up recently because he sat too close to a female resident and made someone feel uncomfortable. She stated it happened over the weekend, but it did not involve a resident on her hallway. She stated it might have been in activities. LVN I confirmed Resident #2 did not have a care plan for sexual behavior or PDA prior to surveyor intervention.
During an interview on 4/10/2023 at 9:56 a.m. LVN J stated Resident #2 had dementia, had a mental decline, and did not talk very much. She stated he was known to have displays of affection with other female residents. She stated staff would catch him massaging or touching other female residents (location unknown, date unknown, resident unknown). LVN J stated she had witnessed him massaging the leg and caressing the hand of Resident #3 during lunch in dining hall last month (date unknown). LVN J stated she redirected Resident #2 and moved him to another table away from Resident #3. LVN J Stated Resident #3 let him massage her but was fine being separated and started eating her lunch after they were separated. LVN J stated she asked Resident #3 if she felt uncomfortable, and she said no. LVN J stated she documented it in the chart and reported it but could not remember who she reported it to. She stated she also asked Resident #3 if she was in pain, and she replied to no. LVN J stated she did not know of any other incidents but had heard of a previous incident that occurred sometime last year. LVN J stated former ADON C (no longer works at facility) told her to keep an eye on Resident #2 around other female residents. LVN J stated former ADON C told her an aide (unknown name) caught Resident #2 having performed oral sex on another resident (female resident, unknown name, unknown date). When asked how she was trained to respond to an inappropriate act of sexual conduct, LVN J stated to her knowledge the resident had the right to those types of activities as long as it was consented. If it was not consented, the staff separate the residents. She stated if the resident was cognitively intact, they have the right to engage, and staff close the door and let them be. She stated if the resident was not cognitively intact to consent the staff separate the residents and let her superior, the ADON know, write an incident report and document in the medical record a brief description of what was observed in a progress note. LVN J stated Resident #2 was not cognitively intact and the other female resident he performed oral sex on was also not cognitively intact. LVN J stated she did not know how the facility responded to the sexual contact. She stated she believes both families of the residents were notified and that was why the female resident left the facility because the family was not happy about it. LVN J stated to monitor behavior means to keep an eye on him. She stated they are only documenting the monitoring if something was out of the norm but otherwise it was not documented. LVN J stated she had not been trained on behaviors of dementia residents but had received several in-service trainings on abuse, with the last one approximately 3 weeks ago. She stated she was trained to report abuse to the Administrator. She stated sexual abuse meant no consent.
During an interview on 4/10/2023 at 10:45 a.m., Resident #2's RP stated Resident #2 was at the facility for rehab because he had trouble with his balance and walking. She stated she was notified by the facility of a situation of inappropriate things that were happening with another resident. She stated the facility had a psychiatrist speak with Resident #2 and put him on some medication. The RP stated this behavior was new and he had not been that way before that she was aware of. She stated prior to coming to the facility he had lived independently at his own house, and she was not aware of his sexual behaviors or contacts at that time. She stated she was shocked at the current behavior. The RP stated she could not remember when this occurred, but it was sometime last year. She stated she was told that a nurse walked in and he was performing oral sex with another resident. The RP stated she had not received any other notification of inappropriate behaviors.
During an interview on 4/10/2023 at 11:40 a.m., the Activity Director stated Resident #2 was quiet but had sexual behaviors. She stated he mostly came to activities in the afternoon. She stated he liked activities with food and music and liked bingo. The Activity Director stated on Friday, 3/31/2023 during Happy Hour, she turned her back for just a few minutes and when she turned back to the residents, she saw Resident #3 sitting on Resident #2's lap. The Activity Director stated she was surprised and had to look twice. She stated she does not know how it happened. She stated Resident #3 used a wheelchair, but somehow, she was out of her wheelchair and on Resident #2's lap. The Activity Director stated she told LVN Z who came and separated the residents and moved Resident #3 two tables away. She stated Resident #3 did not want to be separated and was trying to hold on the table. She stated it looked like Resident #3 was the aggressor because she kept going back over to Resident #2. The Activity Director stated when Resident #3 went back over to Resident #2 she put her leg in his lap. She stated Resident #2 began rubbing Resident #3's legs, picking up her pants leg and rubbing at first the lower leg and then working his way up the leg. The Activity Director stated she interviewed, and another resident (unknown name) told Resident #2 to stop it because it was not right. The Activity Director stated she notified ADON B and the ADON B came and removed Resident #3 from activities. She stated shortly after ADON B removed Resident #3; Resident #2 left on his own. She stated she had never seen Resident #3 act that way before. She described Resident #3 as normally very reserved with a flat affect who does not like to visit with others. The Activity Director stated she had heard of othe[TRUNCATED]
CRITICAL
(K)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Abuse Prevention Policies
(Tag F0607)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to develop and implement written policies and procedures ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to develop and implement written policies and procedures that prohibit and prevent abuse, neglect, exploitation of residents and establish policies and procedures to include notification of law enforcement for 5 of 6 residents (Resident #1, #2, #3, #4 and #12) reviewed for complaints of abuse, in that:
The facility failed to develop and implement written policies and procedures for abuse to include written definition of sexual abuse including a resident with dementia or impaired cognition or who was not able to give consent, defining how consent was determined in a resident with dementia or impaired cognition and notification of law enforcement for abuse.
An IJ was identified on 4/13/2023. The IJ template was provided to the facility on 4/13/2023 at 9:31 a.m. While the IJ was removed on 4/14/2023 at 7:07 p.m. the facility remained out of compliance with a scope identified as a pattern and severity of no actual harm with a potential for more than minimal harm due to the facility's need to evaluate the effectiveness of their plan of removal.
This failure could place residents at risk for unidentified sexual abuse in a resident with impaired cognition and at risk for law enforcement not being notified of abuse and could result in continued or sustained harm and continued abuse.
The findings were:
Record review of a facility policy, titled Abuse Prevention (undated) revealed: it is the policy of this facility that each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff of other agencies serving the resident, resident representatives, families, friends, or other individuals. Definitions: Sexual Abuse: is non-consensual sexual contact of any type with a resident. The policy did not address sexual abuse of a resident with dementia/impaired cognitive status or with a resident who was not able to give consent and the policy did not establish how the facility determined the ability to give consent. The abuse policy did not address notification of law enforcement for abuse.
Record review of the facility Investigative Summary (undated) revealed: Investigative Summary: Oral sex was occurring. Resident #1's RP decided to take her home after this incident occurred. When was the Allegation made? 10/24/2022. Action Post Investigation: Educate resident on the safety of sexual activity. Provide condoms if necessary. Incident Category: other Action to Prevent Recurrence: Made sure they were safe and have a private area. Both patients have dementia with a BIMS of 1. Family and Medical Director notified.
Record review of Resident #1's face sheet dated 4/06/2023 revealed an admission date of 10/10/2022 with diagnoses which included: unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life), major depressive disorder (depression), and cerebral infarction (stroke).
Record review of Resident #1's Care Plan dated 10/11/2023 revealed Resident #1 had impaired cognition related to dementia with interventions which included: identify yourself at each interaction, face when speaking and make eye contact .use simple, directive sentences. Provide with necessary cues, stop, and return if agitated.
Record review of Resident #1's admission MDS, dated [DATE] revealed: revealed a BIMS score of 1 (scale 0-15) which indicated a severe cognitive impairment. Delirium with fluctuating behaviors which included inattention. Wandering 1-3 days which placed the resident at significant risk. Functional status included supervision of one staff person for walking and assistance of one staff person for dressing, toileting, and bathing.
Record review of Resident #1's progress notes revealed:
-10/10/2022: .High risk (elopement) due to exit seeking, statements, and ability to walk unassisted. Resident expressing desire to leave facility. Wander guard placed on right wrist .staff made aware of elopement risk. Documented by MDS Coordinator N.
-10/11/2022: Behavior: wandering. Alert x 1 (to self only). Education/teaching provided. Resident #1 unable to verbalize understanding of any teachings. Patient unable to be assessed with questioning, patient unable to respond at this time. Documented by LVN I.
-10/12/2022: Resident #1 noted constantly wandering. Found in another resident's room earlier during 1st shift. No injuries or interactions noted but resident needs to be closely followed. Resident noted follows commands but just smiles and will go around, following other residents and nurses. Documented by LVN O (no longer employed at facility).
-10/14/2023: MDS notes: Resident #1 responds in English and will speak in English to staff but sometimes due to cognition does not respond appropriately. Documented by MDS Coordinator N.
-10/16/2022: Resident noted to wander halls and will follow other residents around. Noted to go into others room and had to be redirected constantly. Documented by LVN O.
-10/17/2022: Due to dementia, Resident #1 was up walking constantly. Documented by former SW P (no longer employed at facility).
-10/17/2022: Resident is alert and oriented x 1 (oriented to person/herself only). Resident noted to wander halls and will follow other residents around. Noted to go into other rooms and has to be redirected constantly. Documented by LVN O.
-10/24/2022 Resident discharged at the request of family. Documented by LVN J
There is no documentation in the nurse progress notes of sexual encounter with Resident #2.
Record review of Resident #2's face sheet dated 4/06/2023 revealed an admission date of 1/04/2022 with diagnoses which included: unspecified dementia unspecified severity with other behavioral disturbance (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life and include changes in behavior), major depressive disorder recurrent mild (mild depression), and metabolic encephalopathy (abnormalities in the chemical balances of the brain which affect brain function).
Record review of Resident #2's Care Plan dated 1/14/2022 and last revised on 1/17/2023 revealed: Resident #2 had an impaired cognitive function related to dementia with history of metabolic encephalopathy with interventions which included: monitor, document, report to MD any changes in cognitive function, especially changes in decision making ability, memory, recall and general awareness, difficulty expressing self, difficulty understanding others, level of consciousness, mental status. Social Services to provide psychosocial, psychological support as needed/ordered.
Record review of Resident #2's Care Plan dated 1/14/2022 and last revised on 1/17/2023 revealed there was no plan of care to address Resident #2's behaviors related to flirtations, PDA or inappropriate sexual behaviors or sexual contact with residents.
Record review of Resident #2's progress notes dated 9/16/2022 revealed: Resident (#2) observed engaging in displays of affection with another patient (unknown name). The patient involved is alert and oriented x 3 (oriented to person, place, and time) and has also been seen initiating affection with this resident. Both parties involved are cognitively aware of behaviors taking place. Contact between the two is consensual. RP notified and aware of situation. RP stated, 'I am happy he has a companion, thank you for letting me know.' Documented by ADON B.
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMS 1 (scale of 0-15) with no documented behaviors. He required supervision with walking and person hygiene and was independent the other ADL's.
Record review of Resident #2's Social Worker notes dated 9/21/2022 by former SW P revealed: Resident has engaged in some displays of affection with another resident from a different hall. Resident is alert and seems to know what he is doing and that he wanted to kiss. Family was notified. Family is happy resident has companionship.
Record review of Resident #2's psychiatric services note dated 9/26/2022 revealed a BIMS was conducted with resulting score of 1 which indicated a severe cognitive impairment. There was no mention of sexualized behaviors or affections with another resident.
Record review of Resident #2's quarterly IDT Care Plan Review dated 10/06/2022 revealed: Resident has engaged in some display of affection with another resident from a different hall. Resident is alert and seems to know what he is going and that he wanted to kiss. Family was notified. Family is happy resident has companionship. Psych Services patient. The review indicated DON CNA R, the Director of Rehabilitation, former SW P, the Activity Directory, Resident #2's physician, former ADON C, former ADON D and the Resident #2's RP all participated in the review. The document was signed by former ADON C.
Record review of a written witness statement, dated 10/24/2022, signed by Housekeeper V stated: I . knocked on the room of [resident room] and I said 'hello housekeeping' .The Door was already cracked open. No one said anything, no answer, so I went into {Resident #2's room] to do house cleaning. That is when I saw Resident #2 on his knees, with Resident #1 lying flat on her back .Resident #2' was on his knees, his head was between Resident #1's legs, giving her oral sex .I walked out of the room fast [and] notified LVN W of what I just saw immediately (sic).
Record review of Resident #2's psychiatric services note dated 10/24/2022 revealed the resident was seen for management of psychotropic medications and side effects and to monitor the effect of medication. The report stated staff reported Resident #2 more confused. The report indicated Resident #2 had moderate dementia. The report indicated Resident #2 was at little to no risk of aggression. There was no documentation or mention of sexual behaviors. The document was signed by NP U.
Record review of a typed facility document (untitled) dated 10/24/2022 revealed: At 11:30 a.m., former Administrator was notified of an incident that happened .A housekeeper knocked on the room of [Resident #2's room] and announced herself. No one answered so she entered. When she entered, she saw Resident #2 on his knees between the legs of Resident #1. Resident #1 was lying on the bed with her pants down and feet on the floor. Resident #2 was performing oral sex on Resident #1. Housekeeper V immediately exited the room and went and told the nurse, LVN W. LVN W then notified myself (sic) (presumed to be former Administrator). Former SW P called RP of Resident #1 at 11:45 and left a message. RP showed up at noon, so former SW P informed RP at that time. Both residents have a BIMS of 1 (which indicated a severe cognitive impairment). Medical Director notified. An in-service is being scheduled with a physician off-site to do training on handling difficult situations with people with dementia. In-service being completed on resident rights.
Record review of Resident #2's Visit Note Psychotherapy Treatment Plan dated 10/24/2022 revealed: The purpose of psychotherapy is to alleviate emotional disturbance. Spoke with nurse: patient refuses to talk only gestures, he can speak. She stated patient was observed having oral sex with a resident. Resident was able to consent. Mental Status Exam: Behavior was uncooperative. Patient was oriented to person. Remote and recent memory was moderately impaired. Moderate dementia. Treatment Goals: cognitive deficits, lack of insight into consequences of behavior or impaired judgement. Documented signed by the Behavioral Health SW.
Record review of Resident #2's Physician/NP/PA Progress Note dated 11/01/2022 revealed resident #2 seen for monthly PCP assessment for acute and chronic conditions .info obtained via medical records, patient poor historian. Patient currently seeing alert x 2, Spanish speaking, nods head to simple yes/no questions, forgetful .followed by psychological services .There was no documentation of inappropriate sexual behaviors. Document signed by NP T.
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMS 00 (scale of 0-15) which revealed a severe cognitive impairment with no documented behaviors. He required supervision with walking and person hygiene and was independent the other ADL's.
Record review of Resident #2's Order Summary for April 2023 revealed physician orders for:
-May refer to psychological service to evaluate and teat with an order date of 7/01/2022
-Namenda tablet 5 mg by mouth two times a day for dementia with other behavioral disturbance with an order date of 10/03/2022
-There were no orders to monitor inappropriate sexual behaviors
Record review of 24-hour notes (used for shift change between staff, not part of resident medical record) dated 3/24/2023 revealed for Resident #2: 6 am-2 p.m. shift: inappropriate behaviors with female residents. Documented by unknown staff. 2 p.m.-10 p.m. shift: inappropriate behaviors n/c (no change). Documented by unknown staff.
Record review of Resident #2's progress notes revealed:
-4/01/2023: Resident was redirected-pushing a female resident (unknown name) to her room. Resident redirected back to his hall. Documented by LVN Q
-4/02/23: Resident redirected several times during this shift for inappropriate behavior with female residents. (Unknown names) Resident was sitting in the TV room, rubbing a female resident's legs. When redirected resident became agitated but went back to his room. Documented by LVN Q
-4/03/2023: No noted inappropriate behavior with female residents this shift documented by LVN I
There was no other documented monitoring of sexual behaviors or of sexual encounter with Resident #1.
Record review of 24-hour nurses notes dated 4/01/2023 revealed for Resident #2: Monitor behavior PDA. 2 p.m.-10 p.m. shift: redirect-pushing 300 hall female resident to her room, monitor behaviors. Documented by unknown staff.
Record review of 24-hour nurses notes dated 4/03/2023 revealed for Resident #2: Monitor behavior PDA. Documented by unknown staff.
Record review of Resident #2's medical record from admission to 4/06/2023 revealed no documentation of the sexual act between Resident #2 and Resident #1 on 10/24/2022.
Record review of Resident #3's face sheet dated 4/10/2023 revealed an admission date of 7/07/2022 with diagnoses which included unspecified dementia unspecified severity without behavioral disturbance psychotic disturbance mood disturbance and anxiety (a group of symptoms that affects memory, thinking and interferes with daily life) , expressive language disorder (learning disability affecting communication of thoughts using spoken language) and cognitive communication deficit (difficulty with communication that has an underlying cause in a cognitive deficit which affects one or more cognitive processes such as attention, memory, reasoning, problem-solving, planning, organization and social skills).
Record review of Resident #3's quarterly MDS dated [DATE] revealed a BIMS score of 3 which indicated a severe cognitive impairment.
Record review of Resident #3's Care Plan dated 7/21/2022 for impaired cognitive function related to dementia. The care plan did not address any sexual behaviors or PDA.
Record review of Resident #3's medical record revealed no notes or references to sexualized contact or PDA with Resident #2.
Record review of Resident #4's face sheet dated 4/10/2023 revealed an admission date of 7/23/2018 with a readmission date of 08/082019 with diagnoses which included: unspecified dementia unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety (a group of symptoms that affects memory, thinking and interferes with daily life), mood disorder due to known physiological condition (depression symptoms that develop during or soon after substance use or withdrawal or after exposure to a medication), and heart failure.
Record review of Resident #4's quarterly MDS dated [DATE] (near time of incident) revealed a BIMS score of 10 which indicated a moderate cognitive impairment.
Record review of Resident #4's quarterly MDS dated [DATE] (most recent) revealed a BIMS score of 5 which indicated a severe cognitive impairment.
Record review of Resident #4's care plan last revised on 4/23/2020 revealed the resident had impaired cognitive function related to dementia.
Record review of Resident #4's nurse progress note revealed: Resident #4 found kissing male Resident #2 on the lips. Resident #4 stated Resident #2 was her boyfriend and they have been together for years. Resident alert to self, place, and situation .will continue to monitor.
Record review of Resident #12's face sheet dated 4/11/2023 revealed an admission date of 10/07/2022 with a readmission date of 1/28/2023 and a discharge date of 3/22/2023 with diagnoses which included: paranoid personality disorder, cognitive communication deficit and pedestrian injured in unspecified traffic accident subsequent encounter.
Record review of Resident #12's admission MDS dated [DATE] revealed a BIMS of 14 which indicated the resident was cognitively intact.
Record review of Resident #12's Care Plan dated 2/14/2023 revealed the resident had behaviors which included refusing medication, hoarding, bringing in unsafe items such as clothing dye, irons, tools, steamers, paints with interventions which included intervene as necessary to protect the right and safety of others. There was no mention in the care plan of sexual behaviors.
During an interview on 4/05/2023 at 8:04 p.m., Resident #1's RP stated Resident #1 was placed in the nursing home on [DATE] with the intention of long-term care. The RP stated Resident #1 had been at the nursing facility for 2 weeks when he received a call one morning (date unknown) from the HR Coordinator (identified as the Admissions Coordinator) asking him to come to the facility. The RP stated the coordinator stated a male resident with dementia went into a room and locked the door and when staff got in the room, the male resident was on top of Resident #1. The RP stated he asked if Resident #1 was raped and was told by the facility that residents were allowed to have consensual sex. The RP stated he told the staff at the facility (unknown name) that Resident #1 could not consent to sex because she had dementia. The RP stated he spoke to the head honcho (female, unknown name) at the facility about the incident who stated she was very sorry the incident occurred. The RP stated he immediately removed Resident #1 from the facility. The RP stated Resident #1 required complete care with eating, bathing, and other personal care, except toileting. The RP stated, due to dementia, Resident #1 was not able to communicate what happened to her. The RP stated the event was very upsetting to him at the time and remains very upsetting to this date.
During an observation/interview on 4/06/2023 at 10:20 a.m. Resident #2's room was observed to be at the end of the hallway, directly beside the exit door. Resident #2 was observed walking around his room. He had a large wet stain on the front of his pants. Resident #2 was unable to answer questions due to cognitive status.
During an observation/interview on 4/06/2023 at 12:42 p.m., Resident #2 was observed in his room, moving items around in his room/closet. Resident #2 did not respond to questions. When asked his name, Resident #2 shrugged his shoulders and presented his hands in response on two separate attempts.
During an observation/interview on 4/07/2023 at approximately 10:45 a.m., Resident #2 was observed laying in the opposite direction of the headboard. He was awake and looking out into the hallway. Resident #2 did not respond to questions.
During an interview on 4/06/2023 at 12:47 p.m., LVN I stated Resident #2 had speech that could not be understood and was only able to communicate his name by saying his name and pointing to his chest. LVN I stated Resident #2 was ambulatory (able to walk), and would walk to the dining room and back for meals but spent the rest of his time in his room. LVN I stated Resident #1 had behaviors of being flirtatious with other residents. She stated he liked to sit by females. LVN I stated she was told about the behaviors in report and they were documented in the 24-hour report. She stated the staff had to keep an eye on Resident #2. LVN I stated last week (date unknown) he had some flirtations with a female resident. LVN I stated she was told to monitor his behaviors (unknown staff). LVN I stated monitoring behaviors meant keeping an eye on the resident and making sure he does not do anything inappropriate to another resident. LVN I stated behaviors were documented in nurse progress notes, or as a change of condition for behaviors and also as an incident report.
During an interview on 4/10/2023 at 9:26 a.m., CNA F stated Resident #2 liked to mess with other residents, the women and he liked to rub them and touch their feet. CNA F stated some of the female residents are friendly and go along with Resident #2's actions, but she tried to keep an eye on Resident #2. CNA F stated Resident #1 had dementia and went into everybody's room. CNA F stated one morning around shift change (date unknown) she was looking for Resident #1 and found him in the room with Resident #2. CNA F stated Resident #2 was pulling up his pants and Resident #1 did now know what was going on. CNA F stated she got Resident #1 out of Resident #2's room and brushed Resident #1's hair. CNA F stated she reported it to the DON. CNA F stated the DON responded by saying What? and then said something like, they are doing some stuff that they do. CNA F stated Resident #2 also liked to talk to Resident #3, although she had not heard Resident #3 complain about the attention. CNA F stated Resident #3 was very outspoken. CNA F stated she was trained to respond to sexual behaviors by separating residents, calming them down, offering a distraction and then reporting to the nurse, ADON and Administrator. CNA F stated she did write a statement about Resident #2's contact with Resident #1. CNA F stated an example of sexual abuse was someone touching inappropriate when the resident says no, and they continue to do it.
During an interview on 4/10/2023 at 9:40 a.m., LVN I stated she was told to watch for PDA around female residents, but she had not seen anything. She stated she does not know the specifics or why she was told to watch for PDA. She stated she was told Resident #2 had flirtations and was very flirtatious and tried to hit on female residents. LVN I stated she thought it was weird because Resident #2 did not talk and mostly slept, and she had not seen him interact with any residents. LVN I stated she just knew it came up recently because he sat too close to a female resident and made someone feel uncomfortable. She stated it happened over the weekend, but it did not involve a resident on her hallway. She stated it might have been in activities. LVN I confirmed Resident #2 did not have a care plan for sexually inappropriate behavior of PDA prior to surveyor intervention.
During an interview on 4/20/2023 at 9:56 a.m. LVN J stated Resident #2 had dementia, had a mental decline, and did not talk very much. She stated he was known to have inappropriate displays of affection with other female residents. She stated staff would catch him messaging or touching other female residents (location unknown, date unknown, resident unknown). LVN J stated she had witnessed him messaging the leg and caressing the hand of Resident #3 during lunch in dining hall last month (date unknown). LVN J stated she redirected Resident #2 and moved him to another table away from Resident #3. LVN J Stated Resident #3 let him message her but was fine being separated and started eating her lunch after they were separated. LVN J stated she asked Resident #3 if she felt uncomfortable, and she said no. LVN J stated she documented it in the chart and reported it (unknown). She stated she also asked Resident #3 if she was in pain, and she replied to no. LVN J stated she did not know of any other incidents but had heard of a previous incident that occurred sometime last year. LVN J stated former ADON C (no longer works at facility) told her to keep an eye on Resident #2 around other female residents. LVN J stated former ADON C told her an aide (unknown name) caught Resident #2 performing oral sex on another resident (female resident, unknown name, unknown date). When asked how she was trained to respond to an act of sexual conduct, LVN J stated to her knowledge the resident had the right to those types of activities if it was consented. If it was not consented, the staff separate the residents. She stated if the resident was cognitively intact, they have the right to engage, and staff close the door and let them be. She stated if the resident was not cognitively intact to consent the staff separate the residents and let her superior, the ADON know, write an incident report and document in the medical record a brief description of what was observed in a progress note. LVN J stated Resident #2 was not cognitively intact and the other female resident he performed oral sex on was also not cognitively intact. LVN J stated she did not know how the facility responded to the sexual contact. She stated she believes both families of the residents were notified and that was why the female resident left the facility because the family was not happy about it. LVN J stated to monitor behavior means to keep an eye on him. She stated they are only documenting the monitoring if something was out of the norm but otherwise no, it was not documented. LVN J stated she had not been trained on behaviors of dementia residents but had received several in-service trainings on abuse, with the last one approximately 3 weeks ago. She stated she was trained to report abuse to the Administrator. She stated sexual abuse meant no consent.
During an interview on 4/10/2023 at 11:40 a.m., the Activity Director stated Resident #2 was quiet but had sexual behaviors. She stated he mostly came to activities in the afternoon. She stated he liked activities with food and music and liked bingo. The Activity Director stated on Friday, 3/31/2023 during Happy Hour, she turned her back for just a few minutes and when she turned back to the residents, she saw Resident #3 sitting on Resident #2's lap. The Activity Director stated she was surprised and had to look twice. She stated she does not know how it happened. She stated Resident #3 used a wheelchair, but somehow, she was out of her wheelchair and on Resident #2's lap. The Activity Director stated she told LVN Z who came and separated the residents and moved Resident #3 two tables away. She stated Resident #3 did not want to be separated and was trying to hold on the table. She stated it looked like Resident #3 was the aggressor became she kept going back over to Resident #2. The Activity Director stated when Resident #3 went back over to Resident #2 she put her leg in his lap. She stated Resident #2 began rubbing Resident #3's legs, picking up her pants leg and rubbing at first the lower leg and then working his way up the leg. The Activity Director stated she intervened, and another resident (unknown name) told Resident #2 to stop it because it was not right. The Activity Director stated she notified ADON B and the ADON came and removed Resident #3 from activities. She stated shortly after ADON N removed Resident #3, resident #2 left on his own. She stated she had never seen Resident #3 act that way before. She described Resident #3 as normally very reserved with a flat affect who does not like to visit with others. The Activity Director stated she had heard of other sexual behavior with Resident #2 with a female resident (name unknown) who was no longer at the facility. The Activity Director stated she did not know the details of the encounter. She stated she had not received any instruction from nursing staff prior to 3/31/2023 on behavior monitoring for Resident #2. She stated after the 3/31/2023 incident she was told by nursing staff to monitor his behaviors. The Activity Director stated Resident #3 was able to make simple yes/no decisions for herself but had dementia. She stated she did not know if Resident #3 was ablet to consent to sexual activities. The Activity Director stated Resident #3 had cognitive fluctuations. Sometimes she was on the low side and sometimes he was not acclimated to day or activity. She stated Resident #2 was mostly Spanish speaking and followed directions. She stated she thought Resident #2 knew what he was doing but there was a language barrier and prevented him from answering questions. She stated she had received abuse training and was trained to report allegations of abuse to the Administrator. She stated she reported the incident on 3/31/2023 to LVN Z, ADON B and the Administrator because he walked into the area right after it occurred. She stated the Administrator told her to call nursing for assistance and to keep the residents separated.
During an interview on 4/10/2023 at 12:11 p.m., Staff V (former Housekeeper V, now Activity Aide V) stated she became the assistant Activity Assistant in October 2022, prior to becoming the assistant she was a housekeeper at the facility. Staff V stated in October 2022 between breakfast and lunch service, she knocked on Resident #2's door and did not receive an answer. She stated the door was cracked and she entered the room. Upon entering the room, she saw Resident #2 on his knees between Resident #1's legs. She stated Resident #1 was lying on her back. Staff V stated Resident #2 was using both hands to hold Resident #1's legs apart and he had his mouth on her vaginal area. Staff V stated she had never seen that type of behavior before, and she ran out of the room. Staff V stated she was shocked when she saw it. She stated Resident #2 froze. She stated she went got CNA F and told her what she saw. Staff V stated CNA F went into the room and told Resident #2 to stop it and told him to get up. She stated Resident #2 was fussing at CNA F and he told her to move and get away. Staff V stated Resident #1's pants and undergarments were complete off the resident and Resident #2 was fully clothed. She stated the sexual act looked like oral sex. She stated Resident #1 was just looking up at the ceiling and looked spaced out like she was in another world. She did not seem to be in any distress. She stated CNA F made Resident #2 leave his room and she stayed in the room with Resident #1. Staff V stated she does not know what happened after because she left and reported the incident immediately to the former SW P, the former Administrator, and a nurse (unknown name, no longer works at facility). The assistant stated the nurse told her to write everything down on a piece of paper. She stated she did and gave it to the SW. She stated the former Administrator interviewed her and asked her to write everything down.
During an interview on 4/10/2023 at 12:38 p.m., former ADON C stated she was aware of an act of sexual conduct by Resident #2 when on an unknown date the activity assistant (identified as Staff V) entered a resident room and witnessed a sex act performed on Resident #1. She stated she found out when the DON notified her. The former ADON stated she was shocked. She stated another ADON (unknown name) gave an in-service to staff about Resident Rights. She stated it was a thin line about allowing residents privacy. She stated the resident rights in-service included sex intimacy was part of resident rights. Former ADON C stated they were [TRUNCATED]
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the resident environment remained as free of accident hazards...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure the resident environment remained as free of accident hazards as is possible and each resident received adequate supervision and assistance devices to prevent accidents for 2 of 28 residents (Resident #8 and #7) reviewed for accidents and hazards in that:
1. CNA G utilized a Hoyer lift by herself when transferring Resident #8 from bed to chair and chair to bed.
2. CNA G and CNA H did not utilize a Hoyer lift when transferring Resident #7 from the shower chair to the bed resulting in an unsuccessful transfer and Resident #7 fracturing her right leg.
These deficient practices could place the residents at risk for pain, and serious injury.
The findings were:
1. Record review of Resident #8's face sheet, dated 4/10/23, revealed Resident #8 was admitted to the facility on [DATE] with diagnoses of unspecified dementia [a general term for impaired ability to remember, think, or make decisions], unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, essential (primary) hypertension, mild protein-calorie malnutrition, muscle weakness (generalized), and muscle wasting and atrophy [shrinking of muscle or nerve tissue], not elsewhere classified, multiple sites.
Record review of Resident #8's quarterly MDS, dated [DATE], revealed Resident #8 had a BIMS score of 8, signifying moderate cognitive impairment.
During an interview on 4/10/23 at 2:51 p.m., CNA G stated, If it's a Hoyer, we have to use two people. CNA G stated she thought she used the Hoyer lift on Resident #8 either on 3/30/23 or 3/31/23. CNA G stated she used a Hoyer for Resident #8 one day to transfer her out of bed for dinner and back into bed once dinner was finished because she's extremely heavy for me . I asked permission from therapy and I asked permission from the office and everyone thought it would be best because I can't transfer her myself. [Resident #8] was scared. CNA G stated she used the Hoyer by herself because she worked alone.
During an interview on 4/11/23 at 1:56 p.m., Resident #8 stated she was assisted out of bed by one of the staff members. Resident #8 stated a staff member used a Hoyer lift with her once, but could not recall the exact date or time. Resident #8 stated, I got scared once. They [the staff] were right there with me, but I felt like I was slipping.
During an interview on 4/11/23 at 2:52 p.m., the DON stated the facility did not have a manufacturer's instruction for use for the Hoyer lifts used within the facility. The DON stated the facility used their Hydraulic Lift policy in place of a manufacturer's instructions for use. When asked how the staff ensure safety when using a Hoyer lift, the DON stated, It's supposed to be a two-person transfer. When asked how the facility ensured two staff members utilize the Hoyer lift, the DON stated, It's part of their skills check off and during our rounds we always make sure there's two people. I do morning rounds as soon as I get here. I check the staff, check the things routinely. And throughout the day, I walk around the building. When asked what sort of negative effects could occur if one staff member used a Hoyer lift instead of two staff members, the DON stated, the resident could get hurt. The DON stated Resident #8 was not a Hoyer lift transfer. The DON stated, I'm not sure if [CNA G] used the Hoyer by herself or not. I'm not sure why she used it.
2. Record review of Resident #7's demographics, dated 4/13/23, revealed Resident #7 was admitted to the facility on [DATE].
Record review of Resident #7's care plan, dated 4/17/23, revealed Resident #7 had the following diagnoses: vascular dementia [brain damage typically caused by multiple strokes], unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and other chronic pain, muscle wasting and atrophy not elsewhere classified, unspecified site, and peripheral vascular disease [a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs], unspecified. Further record review of this care plan revealed the following Focus area: [Resident #7] has an ADL self care deficit r/t [related to] muscle weakness/wasting, impaired mobility. This Focus area had the following intervention: TRANSFER: requires total assistance via hoyer, x2 staff members.
Record review of Resident #7's quarterly MDS, dated [DATE], revealed Resident #7 had a BIMS score of 4, signifying severe cognitive impairment.
Record review of Resident #7's incident report, dated 8/31/22 and written by LVN K, revealed the following verbiage: CNA notified nurse that resident had a witnessed fall in shower room was assisted to floor by CNAs.
Record review of Resident #7's X-ray results of right femur [the bone that runs from the hip to the knee], dated 9/1/22, revealed the following: HISTORY: post fall/pain . IMPRESSION: Acute fracture of the right distal femur.
Record review of a statement written by CNA H, dated 9/2/22, revealed After [Resident #7] was done showering I assisted [CNA G] again in transferring [Resident #7] back to her wheelchair but had a harder time transferring [Resident #7] back into her wheelchair and she couldn't bear any weight so we slowly eased her to the ground.
Record review of a statement written by CNA G, not dated, revealed I transfer [Resident #7] back to her chair. As doing that [Resident #7] was holding onto shower chair therefore cause her chair to move with nothing close to sit her on as both chairs were out of reach we calmly and as gentle as possible sat her to the floor.
A phone interview was attempted with CNA H on 4/17/23 at 11:49 a.m. No return call was received prior to the end of the investigation.
During an interview on 4/17/23 at 12:49 a.m., Resident #7's RP stated [Resident #7] was dropped . on 8/31/22 . At that point it was my understanding that she complained about her knee hurting and x-rays were going to be done.
During an interview on 4/17/23 at 2:06 p.m., the DON stated When they [the CNAs] got her in the shower they didn't use the Hoyer. They started to lose the grip, that's when they eased her to the floor . They said they thought it would be faster to self-transfer her. The DON stated Resident #7 typically required a Hoyer lift to transfer.
During an interview on 4/17/23 at 2:59 p.m., when asked how she knew which residents required a one-person, two-person, or Hoyer lift transfer, CNA G stated, we go to the little care plan. When asked about Resident #7, CNA G stated, They said it was a Hoyer, but at that time [of the incident], I didn't know. She didn't have a [hoyer] sling underneath her, and that usually is the telltale sign if [the resident is] a hoyer lift. When asked about the incident involving Resident #7, CNA G stated, [Resident #7] was already bathed and [CNA H and I] were putting her back into her chair. [Resident #7] was in the shower chair and finished, dressed, and the wheels of both the wheelchair and the shower chair were locked . The gait belt was under the waist, [CNA H] had one side and I had one side. We lifted her up and transferred her. That's when she [Resident #7] grabbed the wheelchair and the other one [the shower chair] moved away and we couldn't hold her weight any longer because the chair was out of reach. We eased her to the floor and I sat with her and waited until the nurse got there.
During an interview on 4/18/23 at 11:02 a.m., LVN K stated, I remember that day it was [Resident #7's] shower day . [CNA G and CNA H] went in and they gave her a shower. While transferring her back to the wheelchair, she had a fall and both of them let her down to the floor, due to the fall I believe she had a fracture to one of her hips or her leg . The thing that happened was that they didn't use a Hoyer. I believe she was a Hoyer lift.
During an interview on 4/18/23 at 3:54 p.m., the DON stated CNAs are able to find a resident's transfer status using a [NAME] (a type of document summarizing the resident and certain types of care the resident required.) The DON stated the facility had done in-services to educate the staff on how to find the [NAME]. The DON stated the facility ensured staff are performing transfers safely during the staff members' skills check-offs.
Record review of an educational in-service, dated 9/2/22, revealed the facility educated their staff on a list of residents who required a Hoyer lift. Resident #7 was one of the residents listed. This educational in-service also included the following verbiage: REMEMBER: ALL HOYER TRANSFERS REQUIRE 2 STAFF MEMBERS AT ALL TIMES.
Record review of an educational in-service, dated 4/4/23, revealed the following verbiage: CNA to check transfer status, check with nurse if unsure. CNA G's signature was not seen on this sign-in sheet of this educational in-service.
Record review of a facility policy titled, Hydraulic Lift, not dated, revealed the following: Hydraulic Lift: 2 person at all times.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to review and revise the person-centered care plan to reflect the curr...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to review and revise the person-centered care plan to reflect the current condition for 2 of 12 resident's (Resident #2 and #12) reviewed for care plan revisions, in that:
1. The facility failed to update Resident #2's care plan to reflect kissing, touching, flirting and inappropriate sexual behaviors directed towards female residents and interventions which included increased monitoring of the resident.
2. The facility failed to update Resident #12's care plan to include sexual behaviors.
This deficient practice could place residents at risk of not receiving appropriate interventions to meet their current needs.
The findings were:
1. Record review of Resident #2's face sheet dated 4/06/2023 revealed an admission date of 1/04/2022 with diagnoses which included: unspecified dementia unspecified severity with other behavioral disturbance (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life and include changes in behavior), major depressive disorder recurrent mild (mild depression), and metabolic encephalopathy (abnormalities in the chemical balances of the brain which affect brain function).
Record review of Resident #2's progress notes dated 9/16/2022 revealed: Resident (#2) observed engaging in displays of affection with another patient (unknown name). The patient involved is alert and oriented x 3 (oriented to person, place, and time) and has also been seen initiating affection with this resident. Both parties involved are cognitively aware of behaviors taking place. Contact between the two is consensual. RP notified and aware of situation. RP stated, 'I am happy he has a companion, thank you for letting me know.' Documented by ADON B.
Record review of Resident #2's Social Worker notes dated 9/21/2022 by former SW P revealed: Resident has engaged in some displays of affection with another resident from a different hall. Resident is alert and seems to know what he is doing and that he wanted to kiss. Family was notified. Family is happy resident has companionship.
Record review of Resident #2's quarterly IDT Care Plan Review dated 10/06/2022 revealed: Resident has engaged in some display of affection with another resident from a different hall. Resident is alert and seems to know what he is going and that he wanted to kiss. Family was notified. Family is happy resident has companionship. Psych Services patient. The review indicated DON, CNA R, the Director of Rehabilitation, former SW P, the Activity Directory, Resident #2's physician, former ADON C, former ADON D and the Resident #2's RP all participated in the review. The document was signed by former ADON C.
Record review of a typed facility document (untitled) dated 10/24/2022 revealed: At 11:30 a.m. [Former Administrator] was notified of an incident that happened .A housekeeper knocked on the room of [Resident #2's room] and announced herself. No one answered so she entered. When she entered, she saw [Resident #2] on his knees between the legs of [Resident #1.] [Resident #1] was lying on the bed with her pants down and feet on the floor. [Resident #2] was performing oral sex on [Resident #1.] [Housekeeper V] immediately exited the room and went and told the nurse, [LVN W.] [LVN W] then notified myself (sic) [presumed to be former Administrator.] [Former SW P] called [RP] of [Resident #1] at 11:45 and left a message. [Resident #1's RP] showed up at noon, so [former SW P] informed [Resident #1's RP] at that time. Both residents have a BIMS of 1 [which indicated a severe cognitive impairment.] Medical Director notified. An in-service is being scheduled with a physician off-site to do training on handling difficult situations with people with dementia. In-service being completed on resident rights.
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMS 00 (scale of 0-15) which revealed a severe cognitive impairment with no documented behaviors. He required supervision with walking and person hygiene and was independent the other ADL's.
Record review of Resident #2's Care Plan dated 1/14/2022 and last revised on 1/17/2023 revealed there was no plan of care to address Resident #2's behaviors related to flirtations, PDA or sexual behaviors or sexual contact with residents.
Record review of Resident #2's progress notes revealed:
-4/01/2023: Resident was redirected-pushing a female resident (unknown name) to her room. Resident redirected back to his hall.
-4/02/23: Resident redirected several times during this shift for inappropriate behavior with female residents. Resident was sitting in the TV room, rubbing a female resident's legs. When redirected resident became agitated but went back to his room.
-4/03/2023: No noted inappropriate behavior with female residents this shift documented by LVN I.
There was no other documented monitoring of sexual behaviors or of sexual encounter with Resident #1.
During an interview on 4/06/2023 at 12:47 p.m., LVN I stated Resident #2 was flirtatious with other residents. She stated he likes to sit by females. She stated she was told in report, and it was documented in the 24-hour report about his flirtations. She stated the staff had to keep an eye on him. She stated last week on an unknown date and time, Resident #2 had some flirtations with female resident, and she was told to monitor his behaviors. She stated monitoring included keeping an eye on him and making sure he does not do anything in appropriate to another resident.
During an interview on 4/10/2023 at 9:40 a.m. LVN I stated Resident #2 did not have a care plan to address Resident #2's sexual behaviors, flirtations, or PDA. (prior to surveyor intervention on 4/06/2023). LVN I stated Resident #2's sexual behaviors had come up recently because he sat too close to a female resident which made someone feel uncomfortable.
During an interview on 4/10/2023 at 12:11 p.m., Staff V stated in October 2022 she observed Resident #2 perform oral sex on Resident #1. She stated she notified a nurse, whose name was unknown and the former Administrator.
During an interview on 4/10/2023 at 12:38 p.m., former ADON C stated Resident #2 had oral sex with Resident #1. She stated the facility provided an in service to staff about the incident.
During an interview on 4/10/2023 at 11:40 a.m., the Activity Director stated Resident #2 had sexual behaviors. She stated on 3/31/2023 Resident #3 was observed in the lap of Resident #2. She stated Resident #2 was observed rubbing Resident #3's lower leg, then pulling up her pants leg and working his way up her leg when she intervened. The Activity Director stated she notified LVN Z, ADON B and the Administrator.
During an interview on 4/10/2023 at 1:57 p.m., LVN Q stated she had observed Resident #2 rubbing Resident #3's leg up her thigh and clothing during dining on approximately 4/01/2023 and holding hands, pushing Resident #3 down the hall to her room on a separate occasion on the same date. She stated Resident #3 did not seem to be bothered by the before, but she was not surer if Resident #3 was cognitively intact. She stated it was documented in 24-hour notes to monitor for PDA.
During an interview on 4/10/2023 at 3:37 p.m. the Assistant Director of Rehab stated she observed Resident #2 and Resident #4 give a peck (kiss) on each other's cheek. She stated Resident #2 went through a phase of trying to be around women a little more.
During an interview on 4/10/2023 at 4:34 p.m., ADON B stated Resident #2 had a couple of incidents with a resident who was no longer at the facility (Resident #1) where he was inappropriate with her. ADON B stated on the weekend of 4/01/2023 they had to redirect Resident #2 from pushing residents down the hall. She stated it was documented in the 24-hour reports.
During an interview on 4/10/2023 at 5:10 p.m., the DON stated Resident #2 had an encounter where he performed oral sex on Resident #1. The DON stated Resident #2 had been observed pushing a female resident down the hallway and staff redirected him to the dining room (date unknown). The DON stated the 24-hour notes say to monitor for behaviors of PDA. She stated she expected residents with repeated displays of affection to redirect the resident and keep the residents separate.
During an interview on 4/11/2023 at 1:46 p.m., MDS Coordinator GG stated she was aware Resident #2 had oral sex with another resident. She stated the behavior was not care planned because it was a one-time even that had never happened before. MDS Coordinator GG stated they did not want to label Resident #2 as a behavior patient. She stated the more recent touching of female resident was not care planned because Resident #2 had a physician order to be reevaluated by psychological services and the same day she spoke to the IDT meeting about Resident #2's behaviors. She stated she considered the IDT meeting conversation to be more of a personal conversation as opposed to an actual meeting. MDS Coordinator GG stated they thought Resident #2 might need talking therapy. She stated on 4/06/2023 (after surveyor intervention) they reviewed Resident #2's care plan and noticed notes from 4/01/2023-4/02/2023. She stated the notes did not necessarily mean sexual things, but personal space issues.
During an interview on 4/11/2023 at 2:43 p.m., the DON stated she considered contact with another resident as worthy of a care plan update. The DON stated she viewed Resident #2's oral sex incident as a one-time incident that did not need to be care planned. She stated she was not sure how she knew it was going to be a one-time event. The DON stated care plan revisions were important, so staff know of any changes to resident care.
2. Record review of Resident #12's face sheet dated 4/11/2023 revealed an admission date of 10/07/2022 with a readmission date of 1/28/2023 and a discharge date of 3/22/2023 with diagnoses which included: paranoid personality disorder, cognitive communication deficit and pedestrian injured in unspecified traffic accident subsequent encounter.
Record review of Resident #12's admission MDS dated [DATE] revealed a BIMS of 14 which indicated the resident was cognitively intact.
Record review of Resident #12's Care Plan dated 2/14/2023 revealed the resident had behaviors which included refusing medication, hoarding, bringing in unsafe items such as clothing dye, irons, tools, steamers, paints with interventions which included intervene as necessary to protect the right and safety of others. There was no mention in the care plan of sexual behaviors.
During an interview on 4/10/2023 at 1:19 pm the former Administrator stated a resident with an unknown name (identified as Resident #12 by description) had sexual behaviors with a someone, possibly Resident #2 although she could not remember. She stated she did an investigation of the event which was left in her office in a soft file when she left the facility. She stated the DON had access to the files.
During an interview on 4/10/2023 at 5:10 p.m., the DON stated Resident #12 had sex with a visitor. She stated they investigated the incident but did not document the findings because the resident had the right to have sex. The DON stated she could not remember any details about the incident.
During an interview on 4/11/2023 at 12:20 p.m., the former SW stated Resident #12 had intercourse with an Uber driver or someone who brought the resident something. She stated she spoke with Resident #12 who declined the encounter. The former SW stated she spoke to Resident #12 about condoms. She stated she could not remember the other details. The former SW stated she did not remember if she updated Resident #12's care plan. She stated if it was not documented she did not do it. She stated she did have the ability to alter and make changes to resident care plans when she worked at the facility.
During an interview on 4/11/2023 at 1:46 p.m., MDS Coordinator GG stated her job responsibilities included MDS assessments, care plans, collaborate with IDT to complete care plans and other duties. MDS Coordinator GG stated she attended morning meetings, weekly standards of care meetings, communicated with facility staff, reviewed nurses notes for information about resident behaviors. She stated before documenting in the care plan they had to make sure the information was not hearsay. MDS Coordinator stated the facility would discuss hearsay as a team to ensure behaviors were care planned. She stated she was not familiar with Resident #12. She stated she heard Resident #12 had a sexual conduct. She stated it occurred months ago and she could not remember from whom she heard it. The MDS Coordinator stated she did not know if the sexual behavior should be put into a care plan. She stated it might be normal for them, especially if they were in the facility as skilled (short term, rehabilitative stay). She stated it was tricky and the sexual contact was with a visitor, and she did not know the nature of the contact. MDS Coordinator GG stated Resident #12's care plan did not include sexual behaviors.
During an interview on 4/11/2023 at 2:43 p.m., the DON stated her expectation of staff was to revise or update a resident care plan if the resident had a change.
Record review of a facility policy, titled Behavioral health Services last revised 4/2019 revealed: It is the policy of this facility to provide residents with necessary behavioral health care and services to attain or maintain the highest practicable physical, mental, and psychosocial well-being, in accordance with the comprehensive assessment and plan of care. 2. Staff will observe resident for any mood or behavioral problems and interview resident and/or resident representative for any history of the condition(s). Nursing to identify possible underlying medical problems which may be causing the behavior problems. 3. The Social Service designee will also meet with resident and/or resident representative and attempt to identify possible psychosocial issues and needs that may be causing the behaviors or having an impact on resident's function, mood, and cognition. 5. The plan of care will include non-pharmacological interventions and individualized person-centered care approaches as well as trauma-informed approaches in accordance with resident's customary routines, with input from the resident and/or resident representative. The policy did not define how consent was defined.
Record review of a facility policy, titled Comprehensive Resident Centered Care Plan, dated 11/2016, last revised 1/2022 revealed: It is the policy of this facility that the interdisciplinary team (IDT) shall develop a comprehensive person-centered care plan for each resident that includes measurable objectives and timeframes to meet a resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment. The policy did not address care plan revisions.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review the facility failed to ensure, in accordance with State and Federal laws, all drugs and biologicals were stored in locked compartments under proper te...
Read full inspector narrative →
Based on observation, interview and record review the facility failed to ensure, in accordance with State and Federal laws, all drugs and biologicals were stored in locked compartments under proper temperature controls and permitted only authorized personnel to have access to the keys in 1 of 1 medication storage carts (Nurses Treatment Cart) reviewed for medication storage.
1. The facility failed to ensure the Nurses Treatment Cart was locked when it was left unattended in the 300-hallway hallway outside the conference room.
This deficient practice could place residents at risk of medication misuse and diversion.
The findings were:
In an observation on 4/15/2023 at 5:15 PM the Nurses Treatment Cart was unlocked and unattended in the 300-hallway outside of the conference room. Residents, staff, and visitors were observed in the immediate vicinity. The Nurses Treatment Cart included prescription and over the counter medications typically used for wound care.
In an observation and interview on 4/15/2023 at 5:20 PM, the Nurses Treatment Cart was unlocked and unattended located outside the conference room on the 300-hallway. The DON stated Nurses Treatment Cart was unlocked and unattended. The DON stated the Nurses Treatment Cart should be kept locked when not in active use. The DON stated the Treatment Nurse is currently on duty and is responsible for Nurses Treatment Cart. The DON stated the Treatment Nurse may have left it unlocked for another staff to gather necessary supplies. The DON stated she would find out which nurse left the cart unlocked and unattended and have that person present themselves for an interview. The DON engaged the lock on the Nurses Treatment Cart and ensured the drawers were secure before exiting the area.
In an interview on 4/15/2023 at 5:30 PM, LVN J stated she was responsible for the Nurses Treatment Cart. LVN J stated the Nurses Treatment Cart had been left unlocked and unattended for only a few minutes. LVN J stated the call light was activated in the bathroom for a resident that normally did not require help and she ran to that room to check on that resident leaving the cart unattended and unlocked in her rush. LVN J stated the Nurses Treatment Cart was just a few doors down from that residents' room.
Record review of Record Review of In-Service, entitled Nurse/med[ication]/TX [treatment] carts dated 4/15/2023, revealed objectives included: All carts must be locked at all times when not in use; Do no leave any medications .on cart when not directly in front of cart/in use. Included 9 signatures of all on duty staff responsible for treatment or medication carts; included LVN J's signature.
Record review of Policy/Procedure dated 7/2017, with the subject line of Storing and Controlling Medications, revealed in step 4. Medications .will be stored in a locked cabinet; only authorized personnel will have access to the locked cabinet.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain medical records on each resident that are complete, accura...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to maintain medical records on each resident that are complete, accurately documented, readily accessible and systematically organized for 3 of 12 residents (Resident #1, #2 and #3) reviewed for accuracy of medical records and 24-hour notes, in that:
1. The facility failed to retain 24-hour notes that were used to document Resident #2's behaviors.
2. The facility failed to document in Resident #1's or Resident #2's medical record an incident of sexual abuse, when Resident #2 performed a sex act on Resident #1 who was not able to consent due to cognitive status.
These deficient practices could affect residents whose records were maintained by the facility and place them at risk for errors in care and treatment.
The findings were:
1. During an observation of 24-hour reports located four binders, one binder for each hallway, found at the nurse's station, revealed the binders contained 24-notes for the past 3 weeks only.
During an interview on 4/06/2023 at 2:15 p.m., the DON stated she was unable to provide 24-hour notes as requested between September 2022 through March 2023 because the 24-hour notes had been shredded. She stated the 24-hour books were cleared out one time a week. She stated the task was not an assigned task, but it was usually a manager who removed and shredded the documents. The DON stated she had not personally shredded the notes. She stated the shredding task was performed by either the ADON's or medical records. The DON stated the facility did not have a policy on 24-hour notes. She stated the 24-hour notes were just a way for staff to communicate and were not part of the resident medical records. The DON stated she was unsure if the facility had a policy on retention of facility records.
During an interview on 4/06/2023 at approximately 2:30 p.m., Medical Records LVN X stated she was new to the position of Medical Records and held the position for approximately 1 month. LVN X stated she thinned and removed the 24-hour notes from the nurse's station and that was a task she has assigned to complete since she started in Medical Records. She stated there was no set date on the shredding on the thinning and shredding of the documents. She stated she knew it needed to be done when the 24-hour books were full. LVN X stated she was instructed to shred the documents by the DON. She stated the instructions were verbal and she did not remember the date the instructions were given. LVN X stated she had read and was familiar with the facility policy on retention of records. She stated records should be kept for one year. LVN X stated she was not sure why 24-hour notes were treated differently than the rest of the records.
During an interview on 4/10/2023 at 1:19 p.m., the former Administrator stated the facility did not have a policy on retention of records while she was at the facility. She stated the facility should retain a copy of self-reported events and facility investigations forever and should retain 24-hour notes for about a year.
2. Record review of Resident #2's face sheet dated 4/06/2023 revealed an admission date of 1/04/2022 with diagnoses which included: unspecified dementia unspecified severity with other behavioral disturbance (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life and include changes in behavior), major depressive disorder recurrent mild (mild depression), and metabolic encephalopathy (abnormalities in the chemical balances of the brain which affect brain function).
Record review of a handwritten witness statement by Staff V dated 10/24/2023 revealed: I .knocked on the door of Resident #2's room, and I said, hello housekeeping. The Door was already cracked open. No one said anything, no answer, so I went into the room to do house cleaning. That's when I saw Resident #2 on his knees, with Resident #1 lying flat on her back with her feet on the floor and Resident #2 was on his knees, his head was between Resident #1's legs giving her oral sex. They didn't hear me knock or say anything. I walked out of the room fast, notified (sic) LVN W of what I just saw immediately.
Record review of a typed facility document (untitled) dated 10/24/2022 revealed: At 11:30 a.m. [Former Administrator] was notified of an incident that happened .A housekeeper knocked on the room of [Resident #2's room] and announced herself. No one answered so she entered. When she entered, she saw [Resident #2] on his knees between the legs of [Resident #1.] [Resident #1] was lying on the bed with her pants down and feet on the floor. [Resident #2] was performing oral sex on [Resident #1.] [Housekeeper V] immediately exited the room and went and told the nurse, [LVN W.] [LVN W] then notified myself (sic) [presumed to be former Administrator.] [Former SW P] called [RP] of [Resident #1] at 11:45 and left a message. [Resident #1's RP] showed up at noon, so [former SW P] informed [Resident #1's RP] at that time. Both residents have a BIMs of 1 [which indicated a severe cognitive impairment.] Medical Director notified. An in-service is being scheduled with a physician off-site to do training on handling difficult situations with people with dementia. In-service being completed on resident rights.
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMs 00 (scale of 0-15) which revealed a severe cognitive impairment with no documented behaviors. He required supervision with walking and person hygiene and was independent the other ADL's.
Record review of Resident #2's Care Plan dated 1/14/2022 and last revised on 1/17/2023 revealed there was no plan of care to address Resident #2's behaviors related to flirtations, PDA or sexual behaviors or sexual contact with residents.
Record review of Resident #2's progress notes revealed no documentation of the oral sex incident on 10/24/2022.
Record review of Resident #2's medical record revealed no documentation of the oral sex incident on 10/24/2022.
Record review of a facility staff schedule revealed LVN J was the charge nurse assigned to Resident #1 and Resident #2 during day shift on 10/24/2022.
Record review of Resident #1's face sheet dated 4/06/2023 revealed an admission date of 10/10/2022 with diagnoses which included: unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety [a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life], major depressive disorder [depression], and cerebral infarction [stroke].
Record review of Resident #1's admission MDS, dated [DATE] revealed: a BIMs score of 1 (scale 0-15) which indicated a severe cognitive impairment.
Record review of Resident #1's progress notes revealed no documentation of the oral sex incident with Resident #2.
Record review of Resident #1's medical record revealed no documentation of the oral sex incident with Resident #2 on 10/24/2023
During an interview on 4/10/2023 at 12:11 p.m., Staff V stated in October 2022 she observed Resident #2 perform oral sex on Resident #1. She stated she notified a nurse, whose name she did not remember and the former Administrator.
During an interview on 4/06/2023 at 12:47 p.m. LVN I stated behaviors were documented in the progress notes or change of condition.
During an interview on 4/10/2023 at 9:56 a.m., LVN J stated in October 2022 on a date she could not remember, Resident #2 was caught performing oral sex on Resident #1 by an aide. LVN J stated she was told about the incident but did not recall by whom. LVN J stated if the sex act was not consented, she would document the incident in the nurse progress notes a brief descript of what they saw. LVN J stated they only document if something was out of the nor, otherwise they do not document.
During an interview on 4/10/2023 at 5:10 p.m., the DON stated Resident #2 had an encounter where he performed oral sex on Resident #1.
During an interview on 4/12/2023 at 2:17 p.m., the Administrator stated he did not what the facility policy was for retention of records or retention of 24-hour reports. He stated, That is a good question.
During an interview on 4/17/2023 at 10:02 a.m., the DON stated nurses should document behaviors in the progress notes. She stated the ADON's and herself were responsible for reviewing the notes to ensure accuracy. The DON stated the notes were reviewed daily. The DON stated resident-to-resident behaviors were documented as a facility incident and not documented in the resident medical record. The DON stated documenting as a risk management incident was preference. The DON stated a physician reviewing the medical record would not be able to access the risk management note or incident. She stated facility management would have to provide the note/incident to the requestor/physician. She stated events that should be documented in the nurse progress notes was a really broad question. She stated everything such as a fall. The DON stated the oral sex incident on 10/24/2023 was documented in risk assessment and not in Resident #1 or Resident #2's medical record. The DON stated she did not know what the facility policy was for accuracy of documentation in the medical record. She stated she trained the staff to document facts. She stated this training was verbal and was not documented.
During an interview on 4/17/2023 at 10:30 p.m., the DON stated the requested incident report/risk management report for the oral sex incident that occurred on 10/24/2023 between Resident #1 and Resident #2 was never created and did not exist.
Record review of a facility policy, titled Medical Records revealed It was the policy for this facility to ensure every resident has a record that contains those items required by state regulation. Records are available to residents, their legal representatives and TX DADs staff upon request.
A policy for record retention was not received prior to surveyor exit.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to collaborate with hospice representatives and coordinating LTC facil...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to collaborate with hospice representatives and coordinating LTC facility staff participation in the hospice care planning process for each resident receiving hospice services, to ensure quality of care for the resident, ensuring communication with the hospice medical director, the resident's attending physician, and others participating in the provision of care for 1 of 28 residents (Resident #11) reviewed for hospice services, in that:
The facility did not obtain Resident #11's most recent hospice Plan of Care.
This deficient practice could place residents who receive hospice services at risk of receiving inadequate end-of-life care due to a lack of accurate documentation.
The findings were:
Record review of Resident #11's face sheet, dated 4/11/23, revealed Resident #11 was admitted to the facility on [DATE] with diagnoses of Alzheimer's Disease [a progressive disease that affects memory and other important mental functions] with late onset, hypothyroidism [when the thyroid does not produce enough hormones], unspecified, other chronic pain, anxiety disorder, unspecified, and Gastro-Esophageal Reflux Disease [also known as acid-reflux disease or GERD] without esophagitis [inflammation of the esophagus].
Record review of Resident #11's Quarterly MDS, dated [DATE], revealed Resident #11 had a BIMS score because Resident #11 could not complete the BIMS score interview.
Record review of Resident #11's physical hospice chart within the facility revealed only a document titled Aide Care Plan Report, which was dated 7/19/22.
Record review of Resident #11's EHR revealed the latest hospice care plan titled Hospice IDG Comprehensive Assessment and Plan of Care Update Report, dated 12/27/22.
Record review of Resident #11's hospice care plan, dated 4/13/23 and provided by Resident #11's hospice services, revealed Resident #11's care plan was last updated 4/13/23.
During an interview on 4/13/23 at 1:41 p.m. Local Hospice Representative L stated care plans are updated every two weeks and there should be a care plan from March 2023.
During an interview and record review on 4/13/23 at 3:45 p.m., Resident #11's hospice chart was reviewed with LVN M. LVN M stated there was no hospice care plan in the chart.
During an interview and record review on 4/17/23 at 12:23 p.m., Resident #11's EHR was reviewed with LVN I. LVN I confirmed there was no current hospice care plan on file.
During an interview on 4/17/23 at 2:06 p.m., the DON stated the facility kept a mix of physical and electronic copies of hospice care plans. The DON stated the facility asked their [the residents'] hospice teams to bring them [the care plans] to us on a weekly basis or if there's any changes . The staff should follow-up. When asked how frequently a staff member should follow up, the DON stated, I don't have a set system in place. When asked how frequently a resident's hospice chart would be checked for the most current hospice care plan, the DON stated, Just routinely. We're trying to do it at the same time as the quarterly care plan meetings. The DON stated the ADONs were responsible for checking the hospice charts. When asked what sort of negative effects could occur if a facility did not have a resident's most updated hospice care plan, the DON stated we could miss giving them proper treatment.
Record review of a facility policy titled, End of Life Care; Hospice and/or Palliative Care, dated 1/2022, revealed the following verbiage: The facility will continue . to update and implement an individualized, interdisciplinary plan of care.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections for 1 of 28 residents (Resident #9) reviewed for infection control in that:
While caring for Resident #9's gastrostomy tube site, LVN I did not perform hand hygiene between glove changes.
This deficient practice could affect all residents and place them at risk for infection.
The findings were:
Record review of Resident #9's face sheet, dated 4/6/23, revealed Resident #9 was admitted to the facility on [DATE] with diagnoses of nontraumatic intracerebral hemorrhage [brain bleed] in hemisphere [one half of the brain], subcortical [beneath the outer layer of the brain], essential (primary) hypertension, dysphagia [difficulty speaking] following cerebral infarction [a disruption in the brain's blood flow], other seizures [a sudden, uncontrolled electrical disturbance in the brain which can causes changes in behavior, movements or feelings], and gastrostomy [an artificial opening to the stomach from the abdominal wall] status.
Record review of Resident #9's quarterly MDS, dated [DATE], revealed Resident #9 had a BIMS score of 0, signifying severe cognitive impairment.
Observation on 4/10/23 at 9:27 a.m. revealed LVN I cleaned Resident #1's gastrostomy tube site with 4x4 gauze soaked in normal saline (a mixture of sodium chloride and water used to cleanse wounds, flush lines, and treat dehydration). LVN I removed her contaminated gloves, did not perform hand hygiene, and put on a new pair of gloves. LVN I then put a clean split 4x4 gauze around Resident #1's gastrostomy tube site.
During an interview on 4/10/23 at 9:32 a.m., LVN I stated she was educated on hand hygiene this year but was unable to recall the exact time. LVN I stated hand hygiene should be done before and after care, between patients, before passing medications, and between glove changes. LVN I stated she forgot to perform hand hygiene between glove changes.
During an interview on 4/11/23 at 2:52 p.m., the DON stated the facility did routine hand-washing observations to ensure hand hygiene was done appropriately. The DON stated the facility did not document these hand hygiene observations. When asked what sort of negative effects could occur to the residents if a staff member did not perform hand hygiene appropriately, the DON stated, the residents or the staff could get sick or they could spread something.
Record review of a facility policy titled, Hand Hygiene, dated 10/2022, revealed the following verbiage: use alcohol-based hand rub . or, alternatively soap (antimicrobial or non-antimicrobial) and water for the following situations: .after removing gloves.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide evidence that all allegations of abuse were thoroughly inve...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide evidence that all allegations of abuse were thoroughly investigated and failed to report the results of all investigations to the State Survey Agency within five working days for 5 of 18 residents (Residents #1, #2, #7, #10, and #12) reviewed for abuse, in that:
1. The facility failed to provide evidence of thorough investigation when Resident #2 performed a sex act on Resident #1 who was cognitively impaired and not able to give consent.
2. The facility failed to provide evidence of thorough investigation when Resident #12 was observed in a sex act with an Uber driver/visitor or resident.
3. The facility did not maintain their information on the results of their investigation for their self-report of incident (involving Resident #7 and incident involving Resident #10.
These failures could place residents at risk for continued abuse, neglect, and exploitation.
The findings were:
1. Record review of Resident #2's face sheet dated 4/06/2023 revealed an admission date of 1/04/2022 with diagnoses which included: unspecified dementia unspecified severity with other behavioral disturbance (a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life and include changes in behavior), major depressive disorder recurrent mild (mild depression), and metabolic encephalopathy (abnormalities in the chemical balances of the brain which affect brain function).
Record review of Resident #2's quarterly MDS, dated [DATE] revealed: BIMS 00 (scale of 0-15) which revealed a severe cognitive impairment with no documented behaviors. He required supervision with walking and person hygiene and was independent the other ADL's.
Record review of Resident #1's face sheet dated 4/06/2023 revealed an admission date of 10/10/2022 with diagnoses which included: unspecified dementia, unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety [a group of symptoms affecting memory, thinking and social abilities severely enough to interfere with daily life], major depressive disorder [depression], and cerebral infarction [stroke].
Record review of Resident #1's admission MDS, dated [DATE] revealed: a BIMS score of 1 (scale 0-15) which indicated a severe cognitive impairment.
Record review of a handwritten witness statement by Staff V dated 10/24/2023 revealed: I .knocked on the door of Resident #2's room, and I said, hello housekeeping. The Door was already cracked open. No one said anything, no answer, so I went into the room to do house cleaning. That's when I saw Resident #2 on his knees, with Resident #1 lying flat on her back with her feet on the floor and Resident #2 was on his knees, his head was between Resident #1's legs giving her oral sex. They didn't hear me knock or say anything. I walked out of the room fast, notified (sic) LVN W of what I just saw immediately.
Record review of a typed facility document (untitled) dated 10/24/2022 revealed: At 11:30 a.m. [Former Administrator] was notified of an incident that happened .A housekeeper knocked on the room of [Resident #2's room] and announced herself. No one answered so she entered. When she entered, she saw [Resident #2] on his knees between the legs of [Resident #1.] [Resident #1] was lying on the bed with her pants down and feet on the floor. [Resident #2] was performing oral sex on [Resident #1.] [Housekeeper V] immediately exited the room and went and told the nurse, [LVN W.] [LVN W] then notified myself (sic) [presumed to be former Administrator.] [Former SW P] called [RP] of [Resident #1] at 11:45 and left a message. [Resident #1's RP] showed up at noon, so [former SW P] informed [Resident #1's RP] at that time. Both residents have a BIMS of 1 [which indicated a severe cognitive impairment.] Medical Director notified. An in-service is being scheduled with a physician off-site to do training on handling difficult situations with people with dementia. In-service being completed on resident rights.
During an interview on 4/10/2023 at 12:11 p.m., Staff V stated in October 2022 she observed Resident #2 perform oral sex on Resident #1. She stated she notified a nurse, whose name she did not remember and the former Administrator.
During an interview on 4/10/2023 at 1:19 p.m., the former Administrator stated she completed the investigation of the sexual incident between Resident #2 and a female resident (name unknown) and a female resident (described as Resident #12) with a resident. She stated the files were left in the Administrators office when she left, and she did not retain a copy of the investigations. She stated she may have gotten the files confused and did not remember the details of the events. The former Administrator stated the DON had access to the files. She stated the facility should retain a copy of self-reported events and facility investigations forever.
During an interview on 4/10/2023 at 5:10 p.m., the DON stated the facility called in a self-report in October 2022 because Resident #2 had an encounter with a female resident performing oral sex. The DON stated she did not know the results of the facility investigation and did not have her notes. The DON stated she was not in the facility when the incident occurred and was notified by someone whom she could not remember. The DON stated a head-to-toe assessment was not completed of Resident #1 because the family removed her from the facility right away. She stated they did an in-service for staff on the types of abuse, including sexual abuse but did not remember any other trainings. She stated the facility was not able to find the investigation folder or information about this incident. The DON stated the facility did not have the HHSC provider investigative report.
During an interview on 4/11/2023 at 12:20 p.m. former SW P stated she remembered Resident #1 and #2. She stated she spoke with both the families and to the former Administrator. She stated she does not remember the details of the incident, but she knows the family of Resident #1 was upset and discharged her because they did not feel comfortable after learning about what happened. Former SW P stated she could not remember what she completed or what was done after the incident. She stated if she did not document it was not done.
2. Record review of Resident #12's face sheet dated 4/11/2023 revealed an admission date of 10/07/2022 with a readmission date of 1/28/2023 and a discharge date of 3/22/2023 with diagnoses which included: paranoid personality disorder, cognitive communication deficit and pedestrian injured in unspecified traffic accident subsequent encounter.
Record review of Resident #12's admission MDS dated [DATE] revealed a BIMS of 14 which indicated the resident was cognitively intact.
Record review of Resident #12's Care Plan dated 2/14/2023 revealed the resident had behaviors which included refusing medication, hoarding, bringing in unsafe items such as clothing dye, irons, tools, steamers, paints with interventions which included intervene as necessary to protect the right and safety of others. There was no mention in the care plan of sexual behaviors.
During an interview on 4/10/2023 at 5:10 p.m., the DON stated Resident #12 had sex with a visitor. She stated she could not remember when the event occurred. The DON stated the facility investigated the event but did not document the investigation. She stated she could not remember how they investigated the event or the details of the event. She stated they did not do a thorough investigation of the event because Resident #12 had the right to have sex.
During an interview on 4/11/2023 at 12:20 p.m., former SW P stated Resident #12, it was told to her that she had intercourse with an Uber driver or someone who brought her something. She stated she spoke with the resident who denied the encounter and spoke with her about condoms. SW P stated she could not remember the details around the event.
During an interview on 4/11/2023 at approximately 3:30 p.m., the Administrator stated the abuse policy indicated the facility should investigate and report allegations of abuse including sexual abuse. He stated he completed an investigation by getting together with the DON, SW and another nurse from the IDT team and do a quick run through of what they know. He stated the victim, assailant, other residents, and staff are then interviewed. He stated they take all that information, look at clinical records, facts, form, and opinion and make a decision. He stated it was a group decision and never just his decision.
During an interview on 4/12/2023 at 2:17 p.m., the Administrator stated, no, law enforcement was not notified of the sexual incidents. He stated it was appropriate to notify law enforcement . going forward we should notify them each time.
During an interview on 4/12/2023 at 2:43 p.m., the Administrator stated he was not the Administrator of the facility when the incidents of sexual contact of Resident #1, Resident #2 and Resident #12 occurred. The Administrator stated the facility self-reports should be retained for 3 years. He stated he did not see any interviews of any other staff member other than Staff V who was a direct witness. The Administrator stated typically other staff interviews are part of the investigation. The Administrator stated he did not know how to answer the questions about Resident #1. #2 or #12 because he was not at the facility when the events occurred.
3. Record review of Resident #7's EHR, dated 4/13/23, revealed Resident #7 was admitted to the facility on [DATE].
Record review of Resident #7's care plan, dated 4/17/23, revealed Resident #7 had the following diagnoses: vascular dementia [brain damage typically caused by multiple strokes], unspecified severity, without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety, and other chronic pain, muscle wasting and atrophy [shrinking of muscle or nerve tissue] not elsewhere classified, unspecified site, and peripheral vascular disease [a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs], unspecified.
Record review of Resident #7's quarterly MDS, dated [DATE], revealed Resident #7 had a BIMS score of 4, signifying severe cognitive impairment.
Record review of facility document for their facility-reported incident intake #374605, dated 9/2/22 and involving Resident #7, revealed no Provider Investigation Report Form 3613-A, which would contain the results of the investigation.
Record review of Resident #10's face sheet, dated 4/6/23, revealed Resident #10 was admitted to the facility on [DATE] with diagnosis of Alzheimer's Disease [a progressive disease that affects memory and other important mental functions], unspecified, unspecified glaucoma [a group of eye conditions that can cause blindness], unspecific macular degeneration [an eye disease that affects the light-sensitive layers of nerve tissue in the back of the eye and causes vision loss], personal history of transient ischemic attack (TIA) [a brief, stroke-like attack that resolves itself], cerebral infarction [a disruption in the brain's blood flow] without residual deficits, and hypothyroidism [when the thyroid does not produce enough hormones.]
Record review of Resident #10's annual MDS, dated [DATE], revealed Resident #10 had no BIMS score.
Record review of facility document for their facility-report incident intake #374227, dated 9/1/22 and involving Resident #10, revealed no Provider Investigation Report Form 3613-A, which would contain the results of the investigation.
During an interview on 4/11/23 at 9:09 a.m., the DON stated the facility did not retain physical copies of their PIRs. The DON stated, the former ED would submit the PIR into TULIP and would only print out the email confirmation of the PIR from TULIP.
During an interview and record review with the Administrator on 4/12/23 at 2:24 p.m., the Administrator reviewed the files for investigation intakes #364705 and #374227 and stated there were no completed PIRs within the files.
During an interview on 4/12/23 at 3:07 p.m., the DON stated both she and the Administrator do not have access to a TULIP account. The DON stated when the former Administrator left in November 2022, she was provided an email to TULIP in order to report incidents. The DON stated the current Administrator had followed up with TULIP about 1 month ago through email. This email regarding the TULIP follow-up was requested at this point but no email was provided prior to exit.
During a follow-up interview on 4/12/23 at 3:15 p.m., the Administrator stated the facility does not have a process to ensure all elements of the investigation, including the results of the investigation are physically available within the facility. When asked why it was important to have all elements of the PIR physically available in the facility, the Administrator stated, just to show there was a thorough investigation.
Record review of a facility policy titled, Abuse Prevention, not dated, revealed no verbiage in regard to the retention of the Provider Investigation Report Form 3613-A.
Record review of facility policy titled Abuse: Prevention of and Prohibition Against, dated 4/2023, revealed the investigation, and the results of the investigation, will be documented.
Record review of a facility policy titled Abuse Prevention (undated) revealed: It is the policy of this facility that each resident has the right to be free from abuse, neglect, misappropriation of resident property, and exploitation. The policy included procedures to included: Employee Screening, Training, Prevention, Investigation, Protection, and Reporting. the policy did not address reporting to of abuse to law enforcement personnel.
MINOR
(B)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on observation and interview the facility failed to ensure Nurse Staffing Information was posted daily, including the current date and the total number and the actual hours worked by nursing sta...
Read full inspector narrative →
Based on observation and interview the facility failed to ensure Nurse Staffing Information was posted daily, including the current date and the total number and the actual hours worked by nursing staff responsible for resident care per shift, and maintained for a minimum of 18 months for 1 of 1 building, in that:
The facility failed to post nurse staffing information for 20 days (since 3/16/2023) and then did not post again for an additional 6 days (since 4/6/23)
This failure could result in residents not being aware of the date and how many nursing staff are working on that date.
The findings were:
During an observation on 4/06/2023 at 9:25 a.m. revealed a nurse staff posting located on a door near the main nurse's station with a date of 3/16/2023.
During an observation on 4/12/2023 at 9:56 a.m. revealed a nurse staff posting located on a door near the main nurse's station with a date of 4/06/2023.
During an interview on 4/12/2023 at 9:57 a.m., ADON A stated the nurse staff posting at the time of the interview was dated 4/06/2023. ADON A reviewed a photograph of the nurse staff posting taken on 4/06/2023. ADON A stated the photograph of the nurse posting indicated a date of 3/16/2023. ADON A confirmed today's date of 4/12/2023. She stated the Staffing Coordinator was responsible for updating the nurse staff postings, but he had quit 2 days ago. ADON A stated she did not know if anyone other than the Staffing Coordinator was assigned to verify the posting was updated.
During an interview on 4/12/2023 at 1:25 p.m., the DON stated the Staffing Coordinator was responsible for ensuring daily staff postings were up to date. The DON stated no one was assigned to verify the Staffing Coordinator was posting the nurse staff posting. The DON stated as of the date of this interview she had assigned the task to the two ADON's to complete (after surveyor intervention). The DON stated the daily nurse staffing posting should be posted daily. She stated she did not know what the facility policy said about the postings. She stated the nurse staffing postings were important to ensure adequate staff.
Attempted contact with the Staffing Coordinator on 4/12/2023 at 10:30 a.m. yielded no return call
Record review of a facility policy, titled Staffing Numbers, Posting, last revised 05/2007 revealed: it is the policy of this facility to post staffing numbers. The policy does not indicate how frequently the posting should be updated.