CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Notification of Changes
(Tag F0580)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility did not notify the physician of a significant change in the physical condition...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility did not notify the physician of a significant change in the physical condition for 1 of 22 resident reviewed for notification of change. (Resident #151)
The facility did not notify the physician when Resident #151, who had a history of Acute Respiratory Failure with hypercapnia (too much carbon dioxide in the body), had an oxygen saturation of 88% on [DATE] at approximately 6:30 p.m., had difficulty breathing, and would not keep on their Bipap (non-invasive ventilation breathing support administered through a face mask) mask . The resident was found unresponsive at 11:10 p.m. and expired at the facility.
The facility failed to have a Physician Notification Policy.
These failures resulted in the identification of an Immediate Jeopardy (IJ) on [DATE] at 5:21 p.m. While the IJ was removed on [DATE] at 4:02 p.m., the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the corrective systems.
These failures could place residents who experience a change of condition at risk for harm, deteriorating health or death.
Findings included:
Record review of a face sheet dated [DATE] indicated Resident #151 was [AGE] years old. Resident #151 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses including acute respiratory failure with hypercapnia (high levels of carbon dioxide in the body), heart failure, and chronic obstructive pulmonary disease (chronic lung disease).
Record review of consolidated physician's orders dated [DATE] for Resident #151 indicated the resident was admitted on [DATE] to skilled care. An order dated [DATE] indicated Bipap as needed. As needed for SOB (shortness of breath), with naps. Notify provider with episodes of SOB . An order dated [DATE] indicated Bipap daily at bedtime . The orders indicated Resident #51 code status was full code (if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive).
Record review of the MDS dated [DATE] indicated Resident #151 usually understood others and was usually understood. The MDS indicated a BIMS was not conducted due to the resident be rarely to never understood. The MDS indicated Resident #151 required oxygen care. The MDS did not indicate the use of Bipap.
Record review of a care plan updated on [DATE] indicated Resident #151 had a care area for Breathing Pattern related to a diagnosis of chronic obstructive pulmonary disease. There was an intervention to administer medications, respiratory treatments, and oxygen as ordered.
Record review of an After Visit Summary for Resident #151 from the hospital dated [DATE] indicated, .Other Instructions .continue BIPAP PRN (as needed) for shortness of breath, lethargy, hypercapnia .Last vital signs recorded .BP 141/85 (blood pressure), Pulse 81, Temp 97.8 (oral), Resp 22, SpO2 100% (oxygen saturation).
Record review of hospital discharge records for Resident #151 with an admission date of [DATE] and a discharge date d on [DATE] indicated, .Pt was admitted for acute hypercapnic respiratory failure, altered mental status, and resolving pneumonia .Recommendations .Continue Bipap/Avaps PRN (as needed) for shortness of breath, lethargy, hypercapnia .
Record review of hospital records dated [DATE] indicate Resident #151 was evaluated in the emergency department. The reason for the visit was for chest pain and shortness of breath. The diagnosis was Atrial Fibrillation with rapid ventricular response (a cardiac rhythm when the rapid contractions of the atria make the ventricles beat to quickly. If the ventricles beat too fast, they cannot receive enough blood. So, they cannot meet the body's need for oxygenated blood).
Record review of vital signs for Resident #51 indicated on [DATE] at 5:59 p.m. a blood pressure of 117/59, a heart rate of 88, respirations of 18, a temperature of 97.8, and an oxygen saturation of 97%. On [DATE] at 12:26 p.m. a heart rate of 78, respirations of 18, and an oxygen saturation on 98%. On [DATE] at 3:01 p.m. a blood pressure of 136/80, a heart rate of 78, respirations of 18, an oxygen saturation of 98%. On [DATE] at 8:44 a.m. a heart rate of 78, respirations of 18, and oxygen saturation of 98%. On [DATE] at 1:36 p.m. a heart rate of 78, respirations of 19, and an oxygen saturation of 98%. On [DATE] at 1:07 p.m. a blood pressure of 142/70 and a temperature of 98.3. There were no further vital signs documented.
Record review of undated handwritten notes by LVN O indicated, at 18:30 p.m . Bipap on by nurse. The notes indicated at 8:50 p.m. went to pt. room, Bipap was off, pt had taken Bipap off, did explain to pt the need for keeping Bipap on, eyes closed, no response. The notes indicated at 10:25 p.m. went to pt. room, Bipap off, and was put back on pt. Bipap machine is working well. At 10.30 p.m. came to desk, called (family member) and explained to her that pt. will not keep Bipap on, that if pt's (family member) wanted to come and stay to help pt. with keeping Bipap on, it would be ok . At 11:10 p.m. Family member .here, nurse got up from desk and walked down to pt's room. Arrived in room, (family member) and I noticed pt not breathing and CPR (cardiopulmonary resuscitation) begin. At 11:23 p.m. CPR team arrived and CPR continued. There was one set of untimed vital signs that indicated pt pulse ox (oxygen saturation) was 88 then 90, B/P (blood pressure) 90/52, temp 96.2. The oxygen saturation, blood pressure and temperature were below Resident #151's baseline. Respirations or heart rate were not indicated. There was no documentation of the physician having been notified.
Record review of nurse's notes on the electronic medical record for Resident #151 indicated a note made my LVN O on [DATE] and electronically signed at 11:12 p.m., 1850 (6:50 p.m.) .Bipap was applied .pt appears to be resting well. A note made by LVN O on [DATE] and electronically signed 11:31 p.m. indicated 2050 (8:50 p.m.) pt. has taken Bipap off and explained to pt. that this is to help remove the CO2 (carbon dioxide) d/t pt. needs help to get ride of the bad oxygen, was still trying to take mask out of nurse's hand. A nurse's note made by LVN O on [DATE] and electronically signed at 12:10 a.m. indicated, a note for [DATE] 2225 (10:25 p.m.) Pt had taken mask off and was replaced back on and ask pt to not remove, this mask help with your breathing. A nurse's note made by the DON dated [DATE] and was electronically signed at 7:37 a.m. indicated on [DATE] 2230 (10:30 p.m.) family member .was called and informed pt continues to taking off Bipap mask and refuses to keep it on, did inform her that nurse will continue to go back and check and put mask back on as needed, did ask if pt (family member) wanted to stay due to pt noncompliance . A nurse's note made by the DON dated [DATE] and electronically signed at 7:32 a.m. indicated, on [DATE] 2310 (11:10 p.m.) family member .here, him and nurse walked to the pt room, pt. had Bipap slid off to the right side top of head and was not breathing, cpr was done immediately while pt. (family member was screaming at nurse why somebody was not down here sitting with him, 2313 (11:13 p.m.) CPR team with crash cart arrived and began assisting nurse with CPR, board hard surface placed under patient, pads on, continuing CPR 2318 (11:18 p.m.), analyzing, shock not advised, paramedics arrived 2329 (11:29 p.m.) taking over CPR in progress, firefighters arrived 2340 (11:40 p.m.), IV (intravenous access to body) started, intubated (when a tube inserted for venilation) 2345 (11:45 p.m.) . continue cpr, 2354 (11:54 p.m.) pulse check continue cpr, 2357 (11:57 p.m.) pulse check continue cpr, 2359 (11:59 p.m.) pulse check continue cpr, 2403 (12:03 a.m.) continued cpr, paramedic spoke to nurse and stated pt. PEA (pulseless electrical activity, a type of irregular heart rhythm, meaning it is a malfunction of the heart's electrical system) was not active and only there because of continued compressions, last pulse check 2406 (12:06 a.m.). Police arrived, and also assisted with cpr. EMS called time of death. Family was present. There were no nurse's notes indicating the physician had been notified of Resident #151's condition on [DATE].
During an interview on [DATE] at 1:57 p.m., LVN O she was Resident #151's nurse the night of [DATE]. She said Resident #151 would not keep on his Bipap mask. She said she made notes on a piece of paper. She said when she came to work she checked on him right then. She said anytime she had a resident with a critical condition she checked on them first. She said she first checked on Resident #151 around 6:30 p.m. She said she took vital signs at this time. She said those vital signs were charted on the back of a handwritten note. She said she helped the aide clean him. She said she placed his Bipap mask back on him them. She said the aide reported to her that he had been taking his mask off that evening. She said she did call family and suggested that a family member might come sit with him to help keep his mask on. She said she walked in with the Family Member #2 and the resident was not breathing. She said the door was closed and no other staff were in the room. She said the mask was to the side of his head. She said she had previously taken care of the resident and he always has difficulty breathing. She said he could not breathe without some kind of assistance with his breathing. She said she did not call the physician at any time that evening . She said she did not notify the physician that Resident #151 would not keep on his Bipap mask. She said Resident #151 was not anxious and he did not need medication to calm him. She said she did not feel he needed medication so he would tolerate the Bipap better. She said she was checking on the resident every hour. She said she handwrote notes indicating when she had checked on him. She said at no time did staff sit with him to make sure he kept his mask on. She said, we just go in and do what we have to do and then leave. She said when she realized he was not breathing she checked his pulse and then started CPR. She said she only took one set of vital signs at 6:30 p.m. and this was documented on her handwritten note. She said she did not report the vital signs to the physician. She said at no time that evening did the resident open his eyes or talk to her. She said this was normal for him. She said she had had no specific trainings concerning the Bipap. She said she just knew how to use the Bipap from years of experience.
During an interview on [DATE] at 2:20 p.m., Corporate Nurse AA said she was looking for, but did not think the facility had a physician notification policy.
During an interview on [DATE] at 4:55 p.m., LVN O said she had only taken care of Resident #151 one previous shift. She said she was not that familiar with him. She said you could just tell he was critical. She said with CPR you check the airway, breaths, and circulations. She said the resident had no pulse. She said she did compressions in the middle of his sternum (the breastbone). She said she placed the heal of her hands in the middle of the sternum.
During an interview on [DATE] at 9:06 a.m., Attending Physician Z said he would expect nursing staff in the facility to make sure residents with shortness of breath or difficulty breathing were compliant in wearing their Bipap mask appropriately. He said he would expect staff to monitor the resident and send them to the ER for any acute changes. He said he would have expected staff to have contacted Nurse Practitioner K for symptoms or non-compliance in wearing the Bipap mask. When asked if the resident not wearing his BiPap mask could have contributed to Resident #151's death he said, oh yeah. He said from what little he knew about the resident he had multiple conditions that could have led to his death but not being compliant with wearing his BiPap could be part of it. He said non-compliance with not wearing his mask could affect everything.
During an interview on [DATE] at 9:25 a.m., Nurse Practitioner K said he would have expected staff to have contacted him for Resident #151 not wearing his mask or for increased shortness of breath. He said he had seen Resident #151 earlier in the day of [DATE] and the resident was a little short of breath. He said he told staff to call him for increased shortness of breath. He said he would have expected to have been notified for shortness of breath, not keeping his mask on and any acute changes. He said he might have tried a telehealth visit. He said he would have checked the resident's general condition. He said he probably would have had staff send the resident to the emergency room for further evaluation.
During an interview on [DATE] at 2:40 p.m., the DON said a change in condition could be acute shortness of breath, skin changes such as sweat and temperature change, and cyanosis (a bluish discoloration of the skin resulting from poor circulation). She said any change in condition would need to be reported immediately to the provider. She said on [DATE], the resident was not acting any different than he had. She said the nurse told her she did not see him as in distress.
During an interview on [DATE] at 10:54 a.m., the DON said she felt the nurse did not see Resident #151's vital signs and him taking his mask off as a change in condition. She said LVN O was a nurse a really long time. She said the resident had been fighting the mask and had been pulling it off. She said she did not feel the nurse recognized him as having a change in condition. She said when the resident was hypoxic (an absence of enough oxygen in the tissues to sustain bodily function. An oxygen saturation below 92% is considered hypoxic) the nurse should have checked the orders and notified the physician. The DON said she (the DON) had already discussed with the Nurse Practitioner K about the resident not keeping his mask on. She said he had advised that if Resident #151 would not keep the mask on to call family to the facility to keep the mask on. She said a provider not being notified for a change in condition could cause increased chance of harm.
During an interview on [DATE] at 1:13 p.m., the Administrator said if a nurse felt that a resident was critical and having difficulty breathing she would have expected this to have been reported to the physician by the nurse. She said abnormal vital signs for any resident should have been reported to a physician. She said staff were in regular contact with Nurse Practitioner K that night. She said she was not sure if a oxygen saturation of 88% was ever communicated to the provider. She said the resident was not enrolled in Hospice, but there were family members that wanted him placed on hospice. There was a family member that wanted him to be a full code and wanted everything done. The administrator said she discussed with the family member that the resident would not keep on his mask and the facility was unable to restrain him as he was in the hospital at the facility could not force him to wear a mask. She said the family member said he was not restrained in the hospital but was sedated. She said the facility could not chemically restrain him. She said a medication such as Ativan could not be ordered because Resident #151 was so fragile.
Review of a Change in Condition policy last revised on February 13, 2023 indicated, The primary goal of identifying Acute Changes of Condition (ACOCs) is to enable staff to evaluate and manage a patient at the community and avoid transfer to a hospital or emergency room (ER). To achieve this goal, the community's staff and practitioners must recognize an ACOC and identify it's nature, severity, and cause(s) changes in condition of the patient are determined by current and past medical conditions, medical orders, patient safety factors, and/or by assessments utilizing defined parameters .IMMEDIATE NOTIFICATION: Any symptom, sign, or apparent discomfort that is: acute or sudden in onset, and: a marked change (i.e. more severe) in relation to usually symptoms and sings, or Unrelieved by measures already prescribed .
Review of an article title Hypoxia by The Cleveland Clinic, https://my.clevelandclinic.org/health/diseases/23063-hypoxia, and was accessed on [DATE] indicated, Hypoxia is low levels of oxygen in your body tissues. It causes symptoms like confusion, restlessness, difficulty breathing, rapid heart rate, and bluish skin. Many chronic heart and lung conditions can put you at risk for hypoxia. Hypoxia can be life-threatening. If you are experiencing symptoms of hypoxia, call 911 or go to the nearest ER . The treatment for hypoxia depends on the underlying cause. The cause might be a one-time event or it could be an ongoing condition. Treatments might include: . BiLevel positive airway pressure (often known under the trade name BiPAP®) .
The Administrator was notified of an IJ on [DATE] at 5:21 p.m. and was given a copy of the IJ template and a Plan of Removal (POR) was requested. The Plan of Removal was accepted on [DATE] at 1:40 p.m. and included the following:
Plan of Removal
Summary of Details which lead to outcomes
On [DATE], during annual survey initiated at the facility, a surveyor provided an IJ Template notification that the Survey Agency has determined that the conditions at the center constitute immediate jeopardy to resident health. F580
The notification of the alleged immediate jeopardy states as follows:
F580-Physician Notification
The resident was a 79 y/o male, admitted on [DATE] with a diagnosis of Acute Respiratory failure with hypercapnia (to much carbon dioxide in the body). The resident was sent to the hospital on [DATE] and readmitted to the facility on [DATE].
The facility failed to notify the physician of a low oxygen saturation of 88% and that the resident would not keep his bipap on.
The facility failed to obtain and monitor the residents' vital signs.
The facility does not have a physician notification policy.
The facilities change of condition policy indicated to notify the physician when the resident is unrelieved by measures already prescribed.
o
How other residents with the potential to be affected by the same deficient practice will be identified;
o
Any resident with orders for bi-pap therapy and/or residents who have signs of respiratory distress
o
What measures will be put into place or what systemic changes will be made to ensure that the deficient practice does not recur;
o
The LVN was provided education by NP on [DATE]. Education includes:
a.)
Identification of change of condition.
b.)
Notification to provider for any change of condition.
c.)
Assessment and response to change of condition.
d.)
Increased monitoring at time of change of condition until recommendation received from physician.
e.)
Documentation of change of condition.
f.)
Ensuring physician orders are followed.
o
DON/ADON/MDS/WOUND NURSE were provided education by NP on [DATE].
Education includes:
a) Identification of change of condition.
b) Notification to provider for any change of condition.
c)Assessment and response to change of condition.
d) Increased monitoring at time of change of condition until recommendation received from physician.
e) Documentation of change of condition.
f ) Ensuring physician orders are followed.
o
DON/ADON will provide education to all licensed staff prior to start of next scheduled work shift to include: starting 10/31 and reported to QA committee monthly x 3 months
a.)
Identification of change of condition.
b.)
Notification to provider for any change of condition.
c.)
Assessment and response to change of condition.
d.)
Increased monitoring at time of change of condition until recommendation received from physician.
e.)
Documentation of change of condition.
f.)
Notification to DON/Designee of change of condition.
g.)
Ensuring physician orders are followed.
o
All residents requiring bipap therapy will have standing orders written on eMAR with parameters to notify physician per guidance on parameters for notification from physician.
How the corrective action(s) will be monitored to ensure the deficient practice is being corrected and will not recur (i.e., what program will be put into place to monitor the continued effectiveness of the system changes); and
o
All new hire licensed staff are educated as above prior to completion of orientation.
o
All changes of condition will be communicated to DON/Designee and provider.
o
DON/Designee will review 24-hour reports and change of condition reports daily.
o
DON/Designee will review spo2 recordings for residents with bipap daily.
Involvement of Medical Director
The APRN Nurse Practitioner for Medical Director met with interdisciplinary team on [DATE].
Involvement of QA
An Ad Hoc QAPI meeting will be held with the Medical Director, facility administrator, director of nursing, and social services director to review plan of removal.
Administrator will forward results of audits monthly to the QAPI Committee for review and/or action times three months.
Who is responsible for implementation of process?
The Director of Nursing/designee will be responsible for implementation of New Process. The New Process/ system will be started on [DATE] and no employee be able to return to work until they complete the Inservice.
Please accept this letter as our plan of removal for the determination of Immediate Jeopardy issued on [DATE].
The surveyor verification of the Plan of Removal from [DATE] was as follows:
Record review of the current residents' electronic health records did not indicate any residents requiring breathing assistance with Bipap. Electronic health records were accessed from [DATE] - [DATE] .
Record review of a Training In-Service Form indicated an in-service was held on [DATE]. The in-service was present by a Nurse Practitioner. The in-service covered change of condition, changes in level of consciousness, oxygen saturation, CPR hand placement, notifying providers, notifying DON/Family, Increased monitoring with change of condition, and following physician's orders. A total of 24 staff members attended the in-service. The in-service included a signature of LVN O, the ADON, the MDS and the wound care nurse.
During an interview [DATE] at 2:00 p.m., the DON said the in-service training on [DATE] was verbal with mock CPR. She said staff completed a return demonstration on her. This in-service was completed on [DATE] at 8:00 p.m.
The DON said a change in condition would be acute shortness of breath, skin changes such as sweat and temperature change, cyanosis. She said any change in condition would need to be reported immediately to the provider. She said she held a mock code using several different scenarios and with people with different body sizes. She said she instructed to never leave a resident unattended that was in distress. She said all staff performed all CPR correctly. She said she instructed staff when patients come in with physician's orders to verify the orders are in and all equipment is in the room and orders are on the chart. She was able to accurately describe neglect of a resident. She said she educated staff on change of condition, changes in level of consciousness, oxygen saturation, CPR hand placement, notifying providers, notifying DON/Family, Increased monitoring with change of condition, and following physician's orders.
During an interview on [DATE] at 3:12 p.m., LVN O said she was in-serviced on identification of change of condition, notification to provider for any change of condition, assessment and response to change of condition., increased monitoring at time of change of condition until recommendation received from physician, documentation of change of condition and ensuring physician orders are followed. She was able to accurately describe how to do CPR and accurately describe neglect.
During interviews conducted from on [DATE] beginning at 2:00 p.m. through 4:02 p.m., 20 of 24 of nursing staff in-serviced (including staff across all shifts that were the DON, ADON, MDS Nurse, the Wound Care Nurse, CNAs, LVNs and RNs) were interviewed. All staff said they received education on change of condition and were able to verbalize understanding, changes in level of consciousness, oxygen saturation, CPR hand placement, notifying providers, notifying DON/Family, Increased monitoring with change of condition, and following physician's orders.
On [DATE] at 4:02 p.m., the Administrator was notified the IJ was removed. However, the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the corrective systems.
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0678
(Tag F0678)
Someone could have died · This affected 1 resident
Deficiency Text Not Available
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Deficiency Text Not Available
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Respiratory Care
(Tag F0695)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that respiratory care was provided consistent w...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that respiratory care was provided consistent with professional standards of practice for 6 of 22 residents reviewed for respiratory care. (Resident #151, Resident #26, Resident #3, Resident #5, Resident #29, and Resident #67)
The facility failed to monitor Resident #151 to ensure he kept his Bipap (non-invasive ventilation used for breathing support administered through a mask) mask on.
The facility failed to notify the physician of a low oxygen saturation of 88% and the Resident #151 would not keep his Bipap mask on.
The facility failed to obtain and monitor Resident #151's vital signs.
The facility failed to follow Resident #151's readmission orders from the hospital for the use of Bipap.
The facility did not ensure Resident #26's oxygen concentrator filter was free from gray like substances.
The facility failed to ensure Resident#3, Resident#5, and Resident #29 oxygen concentrator (take air from your surroundings, extract oxygen and filter it into purified oxygen for you to breathe) did not have gray, fuzzy material in their filter (are used within the machine to remove particles and contaminants from entering your lungs for an improved therapy experience. They also prevent these same particles and contaminants from entering the machine to help it last longer and function properly) and filter compartment.
The facility failed to ensure Resident #3, and Resident #5 had water in their humidification bottle (a plastic bottle designed to attached to oxygen machines and add moisture to the end users oxygen).
The facility failed to ensure Resident #5 nasal cannula (is a medical device to provide supplemental oxygen therapy to people who have lower oxygen levels) and humidification bottle was not past due to be changed.
The facility failed to ensure Resident #67 nebulizer mask (used to deliver aerosol medication to people with respiratory illnesses) was not past due to be changed.
These failures resulted in the identification of an Immediate Jeopardy (IJ) on [DATE] at 5:21 p.m. While the IJ was removed on [DATE] at 4:02 p.m., the facility remained out of compliance at a scope of isolated and a severity level of actual harm that is not immediate jeopardy due to the facility's need to evaluate the effectiveness of the corrective systems.
These failures could place residents at risk of respiratory complications or respiratory infection.
Findings included:
1. Record review of a face sheet dated [DATE] indicated Resident #151 was [AGE] years old. Resident #151 was initially admitted on [DATE] and readmitted on [DATE] with diagnoses including acute respiratory failure with hypercapnia (increased levels of carbon dioxide in the body), heart failure, and chronic obstructive pulmonary disease (chronic lung disease).
Record review of consolidated physician's orders dated [DATE] for Resident #151 indicated the resident was admitted on [DATE] to skilled care. An order dated [DATE] indicated Bipap (non-invasive ventilation used for breathing support administered through a mask) as needed. As needed for SOB (shortness of breath), with naps. Notify provider with episodes of SOB . An order dated [DATE] indicated Bipap daily at bedtime . The orders indicated Resident #51 code status was full code (if a person's heart stopped beating and/or they stopped breathing, all resuscitation procedures will be provided to keep them alive).
Record review of the MDS assessment dated [DATE] indicated Resident #151 usually understood others and was usually understood. The MDS indicated a BIMS was not conducted due to the resident being rarely to never understood. The MDS indicated Resident #151 required oxygen care. The MDS did not indicate the use of Bipap.
Record review of a care plan updated on [DATE] indicated Resident #151 had a care area for Breathing Pattern related to a diagnosis of chronic obstructive pulmonary disease. There was an intervention to administer medications, respiratory treatments, and oxygen as ordered.
Record review of an After Visit Summary for Resident #151 from the hospital dated [DATE] indicated, .Other Instructions .continue BIPAP PRN (as needed) for shortness of breath, lethargy, hypercapnia .Last vital signs recorded .BP 141/85 (blood pressure), Pulse 81, Temp 97.8 (oral), Resp 22, SpO2 100% (oxygen saturation).
Record review of hospital discharge records for Resident #151 with an admission date of [DATE] and a discharge date d on [DATE] indicated, .Pt was admitted for acute hypercapnic respiratory failure, altered mental status, and resolving pneumonia .Recommendations .Continue Bipap/Avaps PRN (as needed) for shortness of breath, lethargy, hypercapnia .
Record review of hospital records dated [DATE] indicate Resident #151 was evaluated in the emergency department. The reason for the visit was for chest pain and shortness of breath. The diagnosis was Atrial Fibrillation with rapid ventricular response (a cardiac rhythm when the rapid contractions of the atria make the ventricles beat too quickly. If the ventricles beat too fast, they cannot receive enough blood. So, they cannot meet the body's need for oxygenated blood).
Record review of a Treatment Administration Record for Resident #151 indicated, Bipap daily at bedtime. There was a start date of [DATE] and an end date of [DATE]. There was no documentation of the Bipap being applied on [DATE], [DATE], or [DATE].
Record review of vital signs for Resident #151 indicated on [DATE] at 5:59 p.m. a blood pressure of 117/59, a heart rate of 88, respirations of 18, a temperature of 97.8, and an oxygen saturation of 97%. On [DATE] at 12:26 p.m. a heart rate of 78, respirations of 18, and an oxygen saturation on 98%. On [DATE] at 3:01 p.m. a blood pressure of 136/80, a heart rate of 78, respirations of 18, an oxygen saturation of 98%. On [DATE] at 8:44 a.m. a heart rate of 78, respirations of 18, and oxygen saturation of 98%. On [DATE] at 1:36 p.m. a heart rate of 78, respirations of 19, and an oxygen saturation of 98%. On [DATE] at 1:07 p.m. a blood pressure of 142/70 and a temperature of 98.3. There were no further vital signs documented. These were the baseline vital signs for Resident #151.
Record review of undated handwritten notes by LVN O indicated, at 6:30 p.m. Bipap on by nurse. The notes indicated at 8:50 p.m. went to pt. room, Bipap was off, pt had taken Bipap off, did explain to pt the need for keeping Bipap on, eyes closed, no response. The notes indicated at 10:25 p.m. went to pt. room, Bipap off, and was put back on pt. Bipap machine is working well. At 10.30 p.m. came to desk, called (family member) and explained to her that pt. will not keep Bipap on, that if pt's (family member) wanted to come and stay to help pt. with keeping Bipap on, it would be ok . At 11:10 p.m. Family member .here, nurse got up from desk and walked down to pt's room. Arrived in room, (family member) and I noticed pt not breathing and CPR (cardiopulmonary resuscitation) begin. At 11:23 p.m. CPR team arrived and CPR continued. There was one set of untimed vital signs that indicated pt pulse ox (oxygen saturation) was 88 then 90, B/P (blood pressure) 90/52, temp 96.2. Respirations or heart rate were not indicated. The oxygen saturation, blood pressure and temperature were below Resident #151's baseline. There was no documentation of the physician having been notified.
Record review of a nurse's note on the electronic medical record dated [DATE] and was entered and electronically signed by the DON on [DATE] at 8:01 a.m. indicated, .Bipap settings set by (respiratory company representative), per DC (discharge) order from (hospital), machine in place.
Record review of nurse's notes on the electronic medical record for Resident #151 indicated a note made by LVN O on [DATE] and electronically signed 11:12 p.m., 1850 (6:50 p.m.) .Bipap was applied .pt appears to be resting well. A note made by LVN O on [DATE] and electronically signed 11:31 p.m. indicated 2050 (8:50 p.m.) pt. has taken Bipap off and explained to pt. that this is to help remove the CO2 (carbon dioxide) d/t pt. needs help to get ride of the bad oxygen, was still trying to take mask out of nurse's hand. A nurse's note made by LVN O on [DATE] and electronically signed at 12:10 a.m. indicated, a note for [DATE] 2225 (10:25 p.m.) Pt had taken mask off and was replaced back on and ask pt to not remove, this mask help with your breathing. A nurse's note made by the DON dated [DATE] and was electronically signed at 7:37 a.m. indicated on [DATE] 2230 (10:30 p.m.) family member .was called and informed pt continues to taking off Bipap mask and refuses to keep it on, did inform her that nurse will continue to go back and check and put mask back on as needed, did ask if pt (family member) wanted to stay due to pt noncompliance . A nurse's note made by the DON dated [DATE] and electronically signed at 7:32 a.m. indicated, on [DATE] 2310 (11:10 p.m.) family member .here, him and nurse walked to the pt room, pt. had Bipap slid off to the right side top of head and was not breathing, cpr was done immediately while pt. (family member was screaming at nurse why somebody was not down here sitting with him, 2313 (11:13 p.m.) CPR team with crash cart arrived and began assisting nurse with CPR, board hard surface placed under patient, pads on, continuing CPR 2318 (11:18 p.m.), analyzing, shock not advised, paramedics arrived 2329 (11:29 p.m.) taking over CPR in progress, firefighters arrived 2340 (11:40 p.m.), IV (intravenous access to body) started, intubated (when a tube inserted for ventilation) 2345 (11:45 p.m.) . continue CPR, 2354 (11:54 p.m.) pulse check continue CPR, 2357 (11:57 p.m.) pulse check continue CPR, 2359 (11:59 p.m.) pulse check continue CPR, 2403 (12:03 a.m.) continued CPR, paramedic spoke to nurse and stated pt. PEA (pulseless electrical activity, a type of irregular heart rhythm, meaning it is a malfunction of the heart's electrical system) was not active and only there because of continued compressions, last pulse check 2406 (12:06 a.m.). Police arrived, and also assisted with CPR. EMS called time of death. Family was present. There were no nurse's notes indicating the physician had been notified of Resident #151's condition on [DATE].
During an interview on [DATE] at 9:00 a.m., Family Member #1 of Resident #151 said the resident had been placed on Bipap while in the hospital between admission to the facility and when he was re-admitted to the facility. Family Member #1 said there was a Bipap at the facility. Family Member #1 said the night Resident #151 died, a nurse called her and said he was having problems keeping the mask on. Family Member #1 said while he was in the hospital, they would put the Bipap on him as needed and then they would take it off so he could rest. Family Member #1 said there were times he would get confused and take the mask off of his face. Family Member #1 said a nurse at the facility told them that staff just put the mask on him and would leave him for the night. Family Member #1 said she did not know the name of this nurse. Family Member #1 said the nurse told them the facility did not have respiratory therapy present in the facility. Family Member #1 said they felt the resident was already dead when the nurse called her. Family Member #1 said Family Member #2 arrived at the facility, the door was closed, and no staff was in the room with him and the lights were out. Family Member #1 said the resident was admitted back to the facility on [DATE]. Family Member #1 said when they came into the facility on the morning of [DATE], Resident #151 was in distress. Family Member #1 said the Bipap was in the closet. Family Member #1 said they could not find a nurse and they told another staff member he was in distress, and they found a nurse. Family Member #1 said there was no Bipap machine in the room. Family Member #1 said when the nurse came to the room she seemed to not know that Resident #151 had an order for Bipap. While in the room they said the nurse said, I don't know what to do. Family Member #1 said Resident #151 had to be sent back to the ER. She said, I wish we had never brought him here.
During an interview on [DATE] at 9:15 a.m., Family Member #2 of Resident #151 said the events that led to the resident's death began when the resident was sent out of the facility to the ER on [DATE]. Family Member #2 said the doctor at the ER told him they could not hold him there. The ER doctor told the family the facility was not doing what they were supposed to be doing because the Bipap had not been placed on Resident #151 the night before. Family Member #2 said the resident was then sent back to the facility. Family Member #2 said they called the Administrator and had a long discussion with her about Resident #151's care. Family Member #2 said she promised them she would talk to staff about his care. Family Member #2 said on the evening of [DATE] Family Member #1 called them saying Resident #151 would not put on his Bipap mask. Family Member #2 said they then came to the facility. Family Member #2 said when they walked into the facility the resident's nurse was sitting at the nurse's station talking on a cellphone. Family Member #2 said LVN O walked down the hall with them with no sense of urgency about her. Family Member #2 said the resident's door was closed, the lights were out, and no staff were in the room with the resident. Family Member #2 said when the light was turned on the Bipap mask was on top of the resident's head. Family Member #2 said the nurse was trying to put the mask back on even though the resident was not breathing. Family Member #2 said they felt the nurse was suspicious because when walking in the room she did not turn on any lights or even speak a word to the resident. Family Member #2 said it was obvious she was not looking at him or talking to him. Family Member #2 said the nurse told the roommate to push the button, push the button. Family Member #2 said the roommate did not know which button she was talking about. Family Member #2 said they had to run out of the room and tell the other nurse's what was going on. Family Member #2 said the resident did not even have oxygen on him. Family Member #2 said he thought someone should have stayed in the room with him until family got there. Family Member #2 said earlier in the evening the resident had been awake and alert watching a TV show and talking about eating chicken and dressing.
During an interview on [DATE] at 11:15 a.m., LVN EE said Resident #151 only had orders only to wear the Bipap at bedtime. She said this was how most of their residents do. She said she thought Resident #151 had a history of respiratory failure. She said family would sit with him during the day and request for the Bipap to be placed on the resident. She said she was unable to do so because the order was only for bedtime. She said she called the physician, and he told her the order was for bedtime and if he was in distress to send him to the hospital. She said his vital signs were stable when she took care of him. She said on [DATE] the Bipap was in the room. I am pretty sure he had it on the night before. She said he would pull on the mask and take it off. She said she had not received special training on using a BiPap at the facility. She said she just knew from experience from working at a respiratory company. She said she had no training specifically concerning the resident.
During an interview on [DATE] at 1:57 p.m., LVN O she was Resident #151's nurse the night of [DATE]. She said Resident #151 would not keep on his Bipap mask. She said she made notes on a piece of paper. She said when she came to work she checked on him right then. She said anytime she had a resident with a critical condition she checked on them first. She said she first on Resident #151 around 6:30 p.m. She said she took one set of vitals at approximated 6:30 p.m. and they were charted on a handwritten note. She said she helped the aide clean him. She said she placed his Bipap mask back on him them. She said the aide reported to her that he had been taking his mask off that evening. She said she did call family and suggested that a family member might come sit with him to help keep his mask on. She said she walked in with Family Member #2 and the resident was not breathing. She said the door was closed and no other staff were in the room when they walked in the room. She said the mask was to the side of his head. She said she had previously taken care of the resident and he always has difficulty breathing. She said he could not breathe without some kind of assistance with his breathing. She said she did not call the physician at any time that evening. She said she did not notify the physician that Resident #151 would not keep on his Bipap mask. She said Resident #151 was not anxious and he did not need medication to calm him. She said she did not feel he needed medication so he would tolerate the Bipap better. She said she was checking on the resident every hour. She said she handwrote notes indicating when she had checked on him. She said at no time did staff sit with him to make sure he kept his mask on. She said, we just go in and do what we have to do and then leave. She said when she realized he was not breathing she checked his pulse and then started CPR. She said she only took one set of vital signs at 6:30 p.m. and this was documented on her handwritten note. She said she did not report the vital signs to the physician. She said at no time that evening did the resident open his eyes or talk to her. She said this was normal for him. She said she had had no specific trainings concerning the Bipap. She said she just knew how to use the Bipap from years of experience.
During an interview on [DATE] at 2:16 p.m., CNA GG said she was Resident #151's CNA the evening of [DATE] along with CNA JJ. She said she came on duty at 10:00 p.m. She said she did one round. She said she saw the resident at 10:30 p.m. She said the resident was talking to her at that time. She said the Bipap mask was on top of his head at that time. She said she told the nurse, and the nurse called the family. She said Family Member #2 came to the facility and the next thing she heard was Family Member #2 screaming, he is already dead. She said when she walked in the room the nurse was standing there and looked shocked. She said at no time during the evening did the resident have staff sitting with him. She said she was not doing frequent checks on the resident. She said was only doing the normal 2-hour rounds.
During an interview on [DATE] at 4:55 p.m., LVN O said she had only taken care of Resident #151 one previous shift. She said she was not that familiar with him. She said you could just tell he was critical.
During an interview on [DATE] at 9:06 a.m., Attending Physician Z said he would expect nursing staff in the facility to make sure residents with shortness of breath or difficulty breathing were compliant for wearing their Bipap mask appropriately. He said he would expect staff to monitor the resident and send them to the ER for any acute changes. He said he would have expected staff to have contacted Nurse Practitioner K for symptoms or non-compliance in wearing the Bipap mask. When asked if the resident not wearing his BiPap mask could have contributed to Resident #151's death he said, oh yeah. He said from what little he knew about the resident he had multiple conditions that could have led to his death but not being compliant with wearing his BiPap could be part of it. He said non-compliance with not wearing his mask could affect everything.
During an interview on [DATE] at 9:25 a.m., Nurse Practitioner K said he would have expected staff to have contacted him for Resident #151 not wearing his mask or for increased shortness of breath. He said he had seen Resident #151 earlier in the day of [DATE] and the resident was a little short of breath. He said he told staff to call him for increased shortness of breath. He said he would have expected to have been notified for shortness of breath, not keeping his mask on and any acute changes. He said he might have tried a telehealth visit. He said he would have checked the resident's general condition. He said he probably would have had staff send the resident to the emergency room for further evaluation.
During an interview on [DATE] at 2:40 p.m., the DON said a change in condition could be acute shortness of breath, skin changes such as sweat and temperature change, and cyanosis (a bluish discoloration of the skin resulting from poor circulation). She said any change in condition would need to be reported immediately to the provider. She said on [DATE], the resident was not acting any different than he had. She said the nurse told her she did not see him as in distress.
During an interview on [DATE] at 10:54 a.m., the DON said she felt the nurse did not see Resident #151's vital signs and him taking his mask off as a change in condition. She said LVN O was a nurse a really long time. She said the resident had been fighting the mask and had been pulling it off. She said she did not feel the nurse recognized him as having a change in condition. She said when the resident was hypoxic (an absence of enough oxygen in the tissues to sustain bodily function. An oxygen saturation below 92% is considered hypoxic) the nurse should have checked the orders and notified the physician. The DON said she (the DON) had already discussed with the Nurse Practitioner K about the resident not keeping his mask on. She said he had advised that if Resident #151 would not keep the mask on to call family to the facility to keep the mask on. She said a provider not being notified for a change in condition could cause increased chance of harm. The DON said she would have expected LVN O, after the first set of vitals, to have repeated the resident's vitals. She said but to LVN O thought he was at baseline the evening of [DATE]. She said the resident had a great day on [DATE] and had even eaten dinner. She said the resident would say he did not want to wear the BiPap. She said there was no one that could have kept that mask on his face because a staff at the bedside would have been forcing him to wear a mask. She said she would not have expected the nurse to do more frequent checks because the nurse felt like he was at his baseline. She said she felt the prior discharge from the hospital should not have played a part in the nurse's decisions that evening because he had been sent back from hospital with no new orders and he was fine. She said family did not want him sent back to the hospital. She said the family told her they could not keep the mask on his face in the hospital. She said the family had told them to call them for assistance. She said Family Member #2 wanted a sitter with the resident 24 hours a day. She said they had explained to family they do not provide sitters to their residents. She said there was a question about the recommendation for Bipap on the aftercare orders on [DATE]. She said there was some confusion on if he needed continuous Bipap or as needed Bipap. She said yes there should have been an order in on the day of admission. She said she cannot say if he had worn the Bipap the night of the 26th. She said she was aware that it was in the facility. She said the Bipap was not in the closet, it was a concentrator in the closet. She said she would have expected if the Bipap was placed on the resident the night of the [DATE] that it would have been charted. She said she did feel he had it was on the night of the [DATE] because if it had not been, he probably would have probably passed that night.
During an interview on [DATE] at 11:55 a.m., CNA JJ said she was one of the aides caring for Resident #151 the night of [DATE]. She said she had provided Resident #151 care one previous time. She said he had seemed fine when she checked on him right after coming on duty at 10:00 p.m. She said he did not have his mask on when she checked on him. She said she reported this to the nurse and the nurse told her she had contacted the family and they were coming to sit with him. She said she was not sure where his mask was, but she thought it was on the nightstand. She said she was not in the room when the family got to the room. She said she was at the nurse's station. She said the family member came out and said, he's not breathing.
During an interview on [DATE] at 1:13 p.m., the Administrator said if a nurse felt that a resident was critical and having difficulty breathing she would have expected this to have been reported to the physician by the nurse. She said abnormal vital signs for any resident should have been reported to a physician. She said staff were in regular contact with Nurse Practitioner K that night. She said herself and the DON had been in contact with Nurse Practitioner K. She said she was not sure if an oxygen saturation of 88% was ever communicated to the provider. She said the resident was not enrolled in Hospice, but there were family members that wanted him placed on hospice. There was a family member that wanted him to be a full code and wanted everything done. The administrator said she discussed with the family member that the resident would not keep on his mask and the facility was unable to restrain him as he was in the hospital at the facility could not force him to wear a mask. She said the family member said he was not restrained in the hospital but was sedated. She said the facility could not chemically restrain him. She said a medication such as Ativan could not be ordered because Resident #151 was so fragile. She said she did not know if LVN O knew Resident #151's baseline or not. She said being that his vital signs were out of the normal limits LVN O should have re-checked his vital signs to make sure they were accurate. She said she would have expected nursing staff to have increased supervision of Resident #151. She said any known history of any resident would play a part in any nurse's decision making. She said she did not know why the orders for the Bipap were not put in until [DATE]. She said she would have expected any orders should follow the patient from the hospital and should have been put into the system when the resident was admitted . She said she would have expected for Resident #151 to have worn his Bipap on the night of the [DATE].
Review of a Respirators, CPAP, Bipap, and AVAPS facility policy last revised on [DATE], indicated, .Staff will use standard methods of management of respiratory support devices categorized respirators with CPAP, BIPAP and AVAP settings in accordance with standard practice guidelines .The facility may provide care for residents in need of respirator therapies in the following cases .intermittent Bipap settings .
Review of an article title Hypoxia by The Cleveland Clinic, https://my.clevelandclinic.org/health/diseases/23063-hypoxia, and was accessed on [DATE] indicated, Hypoxia is low levels of oxygen in your body tissues. It causes symptoms like confusion, restlessness, difficulty breathing, rapid heart rate, and bluish skin. Many chronic heart and lung conditions can put you at risk for hypoxia. Hypoxia can be life-threatening. If you are experiencing symptoms of hypoxia, call 911 or go to the nearest ER . The treatment for hypoxia depends on the underlying cause. The cause might be a one-time event or it could be an ongoing condition. Treatments might include: . BiLevel positive airway pressure (often known under the trade name BiPAP®) .
The Administrator was notified of an IJ on [DATE] at 5:21 p.m. and was given a copy of the IJ template and a Plan of Removal (POR) was requested. The Plan of Removal was accepted on [DATE] at 1:40 p.m. and included the following:
Summary of Details which lead to outcomes
On [DATE], during annual survey initiated at the facility, a surveyor provided an IJ Template notification that the Survey Agency has determined that the conditions at the center constitute immediate jeopardy to resident health. F695
The notification of the alleged immediate jeopardy states as follows:
F695-Respiratory Care
The resident was a 79 y/o male, admitted on [DATE] with a diagnoses of Acute Respiratory failure with hypercapnia (to much carbon dioxide in the body). The resident was sent to the hospital on [DATE] and readmitted to the facility on [DATE].
The facility failed to monitor the resident to ensure he kept his bi-pap on.
The facility failed to notify the physician of a low oxygen saturation of 88% and that the resident would not keep his bi-pap on.
The facility failed to obtain and monitor the residents vital signs
The facility failed to follow the readmission orders for the use of the bi-pap.
o How other residents with the potential to be affected by the same deficient practice will be identified;
Any resident with orders for bi-pap therapy and/or residents who experience respiratory distress
o What measures will be put into place or what systemic changes will be made to ensure that the deficient practice does not recur;
o
The LVN was provided education by the NP on [DATE]. Education includes:
a.)
Identification of change of condition.
b.)
Notification to provider for any change of condition.
c.)
Assessment and response to change of condition.
d.)
Increased monitoring at time of change of condition until recommendation received from physician.
e.)
Documentation of change of condition.
f.)
Ensuring physician orders are followed as noted upon admission/readmission and verified by DON/designee.
o
DON/ADON/MDS/WOUND NURSE were provided education by the NP on [DATE]. Education includes:
a) Identification of change of condition.
b) Notification to provider for any change of condition.
c) Assessment and response to change of condition.
d) Increased monitoring at time of change of condition until recommendation received from physician.
e) Documentation of change of condition.
f) Ensuring physician orders are followed as noted upon admission/readmission and verified by DON/designee.
o
DON/ADON will provide education to all licensed staff prior to start of next scheduled work shift to include:
a.)
Identification of change of condition.
b.)
Notification to provider for any change of condition.
c.)
Assessment and response to change of condition.
d.)
Increased monitoring at time of change of condition until recommendation received from physician.
e.)
Documentation of change of condition.
f.)
Notification to DON/Designee of change of condition.
g.)
Ensuring physician orders are followed as noted upon admission/readmission and verified by DON/designee.
o
All residents requiring bi-pap therapy will have standing orders written on eMAR with parameters to notify physician per guidance on parameters for notification from physician.
How the corrective action(s) will [TRUNCATED]
SERIOUS
(H)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure residents with pressure ulcers received the nece...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure residents with pressure ulcers received the necessary treatment and services, consistent with professional standards of practice, to promote healing, prevent infection, and prevent new ulcers from developing for 2 of 6 residents (Resident #27 and Resident #361) reviewed for pressure injury.
The facility failed to ensure Resident #27 low air loss mattress (is designed to distribute the patient's body weight over a broad surface area and help prevent skin breakdown) was on the correct settings.
The facility failed to ensure Resident #27 had dressing on his back wounds.
The facility failed to ensure the WCN loosening Resident #27's dressing, before removing, from his heel wound to prevent bleeding.
The facility failed to ensure Resident #27 was turned and repositioned every 2 hours.
The facility failed to ensure Resident #27 was positioned correctly when using his positioning aides.
The facility failed to treat Resident #361's unstageable (the base of the wound was covered by a layer of dead tissue that was yellow, grey, green, brown, or black and unable to determine the stage of the wound) sacral pressure ulcer for 3 days after admission.
These failures could place residents at risk for deterioration of wound.
Findings included:
1. Record review of Resident #27's face sheet dated 10/30/23 indicated Resident #27 was a [AGE] year-old male and admitted on [DATE] with diagnoses including cerebral infarction ((also known as a stroke) refers to damage to tissues in the brain due to a loss of oxygen to the area), pressure ulcer of buttock (also known as bedsores, are an injury that breaks down the skin and underlying tissue), stage 3, skin changes and pain.
Record review of Resident #27's annual MDS assessment dated [DATE] indicated Resident #27 was usually understood and usually understood others. The MDS indicated Resident #27 had a BIMS score of 09 which indicated moderately impaired cognition and required limited assistance with dressing, extensive assistance with bed mobility, toilet use, personal hygiene, and bathing. The MDS indicated Resident #27 had 2 Stage 4 pressure ulcers and were present upon admission/entry or reentry. The MDS indicated Resident #27 had skin and ulcer/injury treatments of pressure reducing device for bed, nutrition or hydration intervention, pressure ulcer/injury care, application of ointments/medications other than to feet, and application of dressing to feet. The MDS indicated Resident #27 received an anticoagulant (are medicines that help prevent blood clots) for 3 days during the 7 days assessment period.
Record review of Resident #27's care plan dated 09/21/23 indicated anticoagulant/antiplatelet (medications that prevent blood clots from forming) related to diagnosis of atrial fibrillation (is an irregular and often very rapid heart rhythm) and history of cerebrovascular accident (stroke) as evidence by Apixaban (is used to prevent serious blood clots from forming due to a certain irregular heartbeat) 5mg tablet 1 tablet by mouth 2 times a day. Interventions included handle resident carefully when turning, positioning, or transferring and maintain pressure on skin tears, blood draws sites, and IV sites for at least five minutes.
Record review of Resident #27's care plan dated 10/24/23 indicated Resident #27 was at risk for/actual of skin breakdown related to skin failure and history of pressure injury as evidence by pressure reducing/redistribution mattress (redistribute a patient's weight so as to relieve pressure points), pressure ulcer risk: high score 10-12, confined to bed most of time, wound (pressure, diabetic or stasis), open lesions. Interventions assist resident to turn and reposition frequently, report refusals, off load heels, position resident properly; use pressure reducing or pressure relieving devices if indicated, and treatments and dressings as ordered per physician.
Record review of Resident #27's Consolidated Physician Orders dated 04/06/23 Pressure reducing/redistributing mattress, night shift.
Record review of Resident #27's Consolidated Physician Orders dated 06/02/23 Air Mattress to bed, every 2 shifts. Check every shift for function.
Record review of Resident #27's Consolidated Physician Orders dated 10/12/23 indicated cleanse wound on day shift, cleanse wound to left upper back with normal saline, pat dry, apply calcium alginate with silver (Assist with infection reduction. Primary dressing for wounds with moderate to heavy exudate (drainage)), cover with silicone bordered dressing (is highly conformable with a thin, low-profile edge to help minimize the rolling and lifting that can impact adhesion) daily.
Record review of Resident #27's Consolidated Physician Orders dated 10/27/23 indicated cleanse wound on day shift, right back with normal saline, pat dry, apply alginate calcium when blister breaks and cover with silicone foam bordered dressing daily.
Record review of Resident #27's TAR dated 10/01/23-10/31/23 indicated Pressure reducing/redistributing mattress, night shift. Diagnosis: Benign Prostate Hyperplasia (age-associated prostate gland enlargement that can cause urination difficulty) with lower urinary tract symptoms. Start date: 04/06/23. Documentation noted every day, night shifts.
Record review of Resident #27's TAR dated 10/01/23-10/31/23 indicated Air Mattress to bed, every 2 shifts. Check every shift for function. Diagnosis: skin changes. Start date: 06/02/23. Documentation noted every day, 2 shifts.
Record review of Resident #27's TAR dated 10/01/23-10/31/23 indicated cleanse wound on day shift, cleanse wound to left upper back with normal saline, pat dry, apply calcium alginate with silver, cover with silicone bordered dressing daily. Diagnosis: skin changes. Start date: 10/12/23. Documentation noted 10/12/23-10/31/23 on day shift.
Record review of Resident #27's TAR dated 10/01/23-10/31/23 indicated cleanse wound on day shift, right back with normal saline, pat dry, apply alginate calcium when blister breaks and cover with silicone foam bordered dressing daily. Diagnosis: skin changes. Start dated: 10/27/23. Documentation noted 10/27/23-10/31/23 on day shift.
Record review of Resident #27's wound evaluation and management summary dated 10/25/23 indicated .wounds on his sacrum .left first finger .right lateral (outside of your foot) heel .right upper lateral foot .left upper back .left back .right back .stage 4 pressure wound (There is full-thickness skin loss extending through the fascia with considerable tissue loss) of the right, upper, lateral foot full thickness .2.4cmx1.8cmx0.2cm (Lx W x D) .at goal for wound progress .stage 4 pressure wound of the right, lateral heel, full thickness .3.4cm.3.4cmx0.1cm .stage 4 pressure wound sacrum full thickness .6.8cmx10cmx2cm .at goal .recommendation off-load wound .reposition per facility protocol .group-2 mattress .stage 3 pressure wound of the left upper back full thickness .1.2cmx0.9cmx0.1cm .improved evidence by decreased surface area .non-pressure wound of the left back partial thickness .9cmx2.5cmx0.1cm .abrasion/sheer .non-pressure wound of the right back .6cmx1.5cmxnot measurable cm .blister fluid filled .
Record review of Resident #27's wound evaluation and management summary dated 11/01/23 indicated .wounds on his right lateral heel .left upper back .sacrum .right upper lateral foot .left back .right back .left first finger . stage 4 pressure wound the right, upper, lateral foot full thickness .8cmx10cmx0.2cm .objective palliation .wound progress at goal . stage 4 pressure wound of the right, lateral heel, full thickness .3.5cmx4.0cmx0.1cm .wound progress at goal . stage 4 pressure wound sacrum full thickness .9cmx12.5cmx2.0cm .wound progress at goal . stage 3 pressure wound of the left upper back full thickness .19cmx12.5cmx0.1cm .wound progress at goal .unavoidable due to generalized decline .non-pressure wound of the left back .signoff-wounds has merged with another site on 11/01/23 . non-pressure wound of the right back .signoff-wounds has merged with another site on 11/01/23
Record review of the facility's weight log dated 10/04/23 indicated Resident #27 was 6'3 and 215.6 pounds.
During an interview and observation on 10/30/23 at 11:24 a.m., Resident #27 was on a bariatric (a person is classified as having obesity), low air loss mattress, lying on his back. Resident #27 feet were covered but appeared to be elevated. Resident #27 low air loss mattress setting was 50 pounds. Resident #27 said he had wounds on his right foot and bottom. He said he came to the facility with the wounds. Resident #27 said he did not feel like the staff turned him enough.
During an observation on 10/30/23 at 3:41 p.m., Resident #27 was lying on his back with head of his bed elevated.
During an observation on 10/31/23 at 9:46 a.m., Resident #27 was lying on his right side with an elongated, balloon shaped pillow in front of him. He said he did not know what the pillow was used for, and it had not been used before. Resident #27's low air loss mattress setting was on 50 pounds.
During an observation on 10/31/23 at 11:37 a.m., Resident #27 was lying on his right side with an elongated, balloon shaped pillow in front of him.
During an observation on 10/31/23 at 2:08 p.m., Resident #27 was lying on his left side and the low air loss mattress setting was on 50 pounds.
During an observation and interview on 10/31/23 at 3:02 p.m., Resident #27 was lying on his left side with triangular shaped positioning aide behind his back. When WCN NN removed the covers from Resident #27's legs, 2 small rectangular shaped positioning wedges were beneath his heels, but no pillow or wedge observed underneath the knees and Resident #27's calf was laying on the edge of the rectangular wedges which caused an indentation to his calf. During wound care provided by WCN NN, WCN NN removed a dressing from Resident #27's left heel. The dressing from Resident #27's left heel was slightly stuck to the skin and when removed, small amounts of frank blood dripped onto the positioning wedges. When Resident #27 was turned on his left side, one dressing was noted to the left side of his back but two other wounds were noted to the back without dressing. Resident #27's low air loss mattress setting was on 50 pounds. Resident #27 said he was 6'3 and 380 lbs.
During an observation on 11/01/23 at 3:08 p.m., Resident #27's low air loss mattress setting was on 300 pounds.
During an interview on 11/02/23 at 10:26 a.m., WCN NN said she started as the wound care nurse August 2023. She said everyone was responsible for checking the low air loss mattress settings. She said Resident #27's low air low mattress setting was on 50 pounds. She said when she went to do wound care with the wound care doctor today (11/02/23), they noticed the mattress looked low. She said she did not know how to unlock the bed settings, so the wound care doctor fixed the settings on Resident #27's bed. She said she thought the wound care doctor set the bed to 180 pounds. She said she only looked at the machine lights to make sure they were green, after the wound care doctor set the settings. She said she did not know why the wound care doctor set the low air loss mattress settings at 180 pounds because Resident #27 weighed more than 180 pounds. She said she normally tried to glance at the low air loss mattress machine when she did his daily dressings changes. She said she because there was no specific order on what weight to set the mattress settings on, she would look up the resident's weight to determine the settings. She said the floor nurses should check the mattress setting every shift to make sure it was working and on the right settings. She said the nurse's charted on the TAR every shift, they checked the mattress. She said correct inputted weight on the low air loss mattress was important to prevent wounds from happening and current wounds from getting worse. She said the wrong settings negatively affected the resident by worsening the wounds and be in pain. She said that could cause the need for pain medication and contributed to the slow healing of Resident #27's sacrum wounds. The WCN NN said CNAs were responsible for turning and repositioning residents every 2 hours when they made rounds. She said the hall nurse should ensure the CNAs were turning and repositioning residents every 2 hours. She said she did not know how the hall nurse monitored if every 2-hour turning happened. She said she looked into resident's rooms when she walked the halls to monitor turning and repositioning. She said turning and repositioning every 2 hours prevents further deterioration of wounds, removed pressure to prevent wounds, and reduced pressure on bony areas. She said she had not noticed Resident #27 not been tuned and repositioned every 2 hours. The WCN NN said she was responsible for dressing changes and wound care Monday-Friday and floor nurse did dressing changes on the weekend. She said the nurses were responsible for the resident's dressing staying on and changing the dressing when soiled. She said when she did Resident #27's wound care on Monday (10/30/23), he had 3 dressing to his back. She said no one notified her two of the dressing had fallen off on Tuesday (10/31/23) prior to the observed dressing change. She said the CNAs are supposed to let the nurses know when a dressing comes off. She said the wounds needed dressing to stop bacteria from getting in and help with healing. She said if no dressing is on the wounds, it could get infected and deteriorate. She said this would cause Resident #27 to need antibiotics and different treatment orders. She said she did not know if the CNAs had been instructed or in-serviced to notify nursing staff when wound dressing come off. The WCN NN said she did not know if CNAs had training on how to use and place positioning aides. She said she did not know if the positioning wedges came in different size and lengths since Resident #27 was tall and bariatric. She said she did not remember on Tuesday (10/31/23) during the dressing change if Resident #27 had a pillow underneath his knees. She said but Resident #27 should have a pillow underneath his knees to prevent pressure and give knee support. She said no knee support could cause blisters, wounds, and decreased range of motion. She said the facility was in the process of starting training on turning and repositioning. The WCN NN said Resident #27 was on a blood thinner and the Xeroform gauze dried out and stuck to the wound. She said she could have moistened the dressing to help prevent the wound from bleeding. She said Resident #27 being on a blood thinner cause him to bleed easier than other residents.
During an interview on 11/02/23 at 11:35 a.m., CNA H said she had been a CNA for 20 years but started back working at the facility around August 2023. She said she worked 6am-2pm shift on the 100-hall. She said she worked with Resident #27. She said resident were supposed to be turned every 2 hours to prevent skin break down and pressure sores. She said she knew how to correctly position resident using position aides and knew why it was important. She said pillows or position aides were important because they kept the skin from touching, prevented skin breakdown, and relieved pressure areas. She said she always found Resident #27 with a pillow underneath his knees. She said she let nurses know when wound dressing came off. She said Resident #27's back dressing normally stayed on, but his butt dressing came loose often. She said the wounds needed dressings because they were pressure sores, and they needed the dressing to heal.
During an interview on 11/02/23 at 2:06 p.m., LVN N said she had worked at the facility for 4 years and worked the 6am-6pm shift. She said she primarily worked the 300-hall and 400-hall but also worked the others hall too. She said residents should be turned. She said the resident should be turned and repositioned every 2 hours by the aides. She said LVN should check what position the resident are in throughout the day. She said if residents refused to be turned and repositioned, the aides needed to notify the nurse so it could be charted. She said turning and repositioning ensured resident did not develop wounds. LVN N said it was the nurse's responsibility to make sure the low air loss mattress was working every time you entered the room. She said all nurses should make sure the setting was on the correct weight by checking the weight in the computer system. She said the correct settings helped distribute the correct amount for the wounds and if the mattress is flat, it could cause more wounds or make current wounds worse. LVN N said all nurses should make sure dressings stayed on. She said if the wounds are left open, bacteria could be introduced and cause an infection. She said the infection could cause the resident to need antibiotics, develop sepsis (is a serious condition in which the body responds improperly to an infection) and c-diff ((also known as Clostridioides difficile or C. difficile) is a germ (bacterium) that causes diarrhea and colitis (an inflammation of the colon)), and death.
During an interview on 11/02/23 at 3:04 p.m., the DON said the CNAs should be turning and repositioning residents every 2 hours and as needed. She said LVNs and the DON should ensure it happened by making rounds. She said the facility used to have a system in place to have residents face a certain way a specific time of the day. She said that process did not work. She said she picked a different hall a week and monitored turning and repositioning. She said turning and repositioning was important to prevent skin breakdown. She said it was always uncomfortable to the resident to stay in the same position. The DON said the WCN was responsible for making sure low air loss mattress were on the right settings or weight. She said the WCN should at least be checking weekly, if not every time she was in the room doing dressing changes. She said unfortunately, CNAs can accidently change the setting and family members. She said the wrong setting could cause pressure and effect the resident's skin integrity. She said she did not know if the low air loss mattress being on the incorrect weight could cause pressure ulcer delayed healing. She said the floor nurse were responsible to make sure the low air loss mattress was working and on the ordered type of mattress. The DON said the WCN did dressing changes and the aides should notify the LVN when the dressing came off. She said the aides know to notify the nurses when a dressing comes off. She said wounds without ordered dressing risked infection and delayed healing. She said wound dressing were important for adequate healing. The DON said she did not know if all the aides knew how the use positioning aide/wedges. She said the facility had a large turnover in aides and was in the process of training the staff. She said pillow or wedge should be between or under the knees to provide support. She said correct use of positioning aides was important for comfort, proper body alignment, and reduced pressure wounds.
During an interview on 11/02/23 at 4:30 p.m., the WC MD said Resident #27 was under his care for several wounds. He said Resident #27 had recently been placed on hospice and his wound care was palliation, so not directly trying to heal the wounds. He said he had also clustered some wounds after his last visit (11/01/23) to decrease the amount of treatment needing to be performed. He said he vaguely remembered Resident #27 mattress setting being on the wrong weight. He said the low air loss mattress should be close the resident's weight and if tolerated, alternating every 15 minutes. He said Resident #27 was about 250 pounds so 50 pounds was far from what he needed. He said Resident #27 had a decline in health, decreasing the healing of his wounds. He said Resident #27 being on 50 pounds settings instead of about 250 pounds could feasibly have contributed to the increased size of the pressure and non-pressure wounds. He said he did not know the facility's policy on how often the low air loss mattress setting should be checked but they should be checked when wound care was provided.
2. Record review of Resident #361's face sheet dated 10/30/23 revealed Resident #361 was admitted to the facility initially on 2/17/17 and readmitted on [DATE] with diagnoses including lymphedema (swelling in an arm or leg caused by a blockage in the lymphatic system, part of the immune and circulatory systems), pneumonia (infection in lungs), weakness, abnormalities of gait and mobility, heart failure, and diabetes (high sugar levels in blood).
Record review of Resident #361's admission MDS dated [DATE] indicated Resident #361 was understood and understood others. The MDS indicated a BIMS score of 15 which indicated Resident #361 was cognitively intact. Resident #361 required extensive assistance of 2 persons for most ADLs. Resident #361 was always incontinent of urine and frequently incontinent of bowel. The MDS said Resident #361 did not have pressure ulcers.
Record review of Resident #361's undated care plan revealed he was at risk for/actual skin breakdown with onset date of 8/07/23.
Record review of hospital records dated 8/3/23 revealed Resident #361 had a sacral decubital ulcer (wound caused from pressure to the lower back at the bottom of the spine) and was being treated with Santyl (ointment used to remove damaged tissue from skin ulcers).
Record review of Resident #361 's admission assessment revealed there was no documentation of an admission assessment upon admission.
Record review of Resident #361 's initial skin assessment revealed there was no documentation of an initial skin assessment completed.
Record review of Resident #361 's nurses' notes revealed there was no documentation until 8/18/23 and it did not address Resident #361 's pressure ulcer to his sacrum/coccyx.
Record review of Resident #361 's order summary report dated 10/31/23 revealed there was no orders to treat Resident #361 's pressure ulcer to his sacrum/coccyx until 8/07/23, however, the order did not match what APRN QQ had documented in his 8/07/23 note. The 8/07/23 order was to cleanse the coccyx wound every other day with wound cleanser, pat dry, apply medihoney, wet/dry dressing, and cover with mepilex.
Record review of Resident #361 's physician visit note dated 8/07/23 completed by APRN QQ revealed during the visit Resident #361 complained of pain to his coccyx. APRN QQ documented Resident #361 to have an unstageable sacral wound that covered his sacrum and his left and right buttocks. APRN QQ documented the wound to have slough and eschar to the wound base with serous drainage present. APRN QQ ordered wound care to cleanse the wound with wound cleanser, pat dry, apply Santyl to moist fluffed gauzes covering the entire wound, cover with dry gauze and secure with a silicone foam dressing every other day.
During an interview on 11/01/23 at 10:31 AM, APRN QQ said he did not recall being notified about Resident #361 's wound to his bottom upon his admission. APRN QQ said he would have expected the admitting nurse to notify him with abnormal findings for orders. APRN QQ said Resident #361 admitted on Friday 8/04/23 and he saw Resident #361 on Monday 8/07/23. APRN QQ said he remembered there was little mention of the pressure ulcer to Resident #361 's bottom in the hospital records during his review. APRN QQ said the wound was covered with slough (wet dead tissue) and eschar (dried out dead tissue) and he was unable to stage the pressure injury. APRN QQ said it was a pretty bad wound and he gave orders for wound care, and he made a referral for the wound care physician to see him that usually came to the facility on Wednesdays. APRN QQ said after the wound care physician saw Resident #361 and debrided the wound (cut away dead tissue), then they were able to see the extent of the wound. APRN QQ said the resident had osteomyelitis (bone infection) in his foot and he suspected that it could have come through the bone and settled in the sacrum/coccyx. APPRN QQ said he did an x-ray of the sacral area, and it was suspicious of osteomyelitis, then they decided it was best to send him to the hospital for further treatment. APRN QQ said depending on how the wound looked upon admission on [DATE], he most likely would have given the same orders and made a referral to wound care. APRN QQ said it was possible the wound could have deteriorated without appropriate care from 8/04/23 until 8/07/23, but unlikely that it would have deteriorated to the point of needing emergent intervention in that time frame.
During an interview on 11/01/23 at 11:18 AM, LVN KK had worked at the facility for six months and normally worked on 600 hall on the 6am-6pm shift. LVN KK said the nurse on the floor was primarily responsible for completing the admission assessment, obtaining and entering orders, initial skin assessments upon the resident's arrival/admission. LVN KK said the first nurse to lay eyes on resident was responsible for all the admission stuff. LVN KK said if a resident was admitted during the week, he preferred to have the wound care nurse go with him and do the skin assessment with him. LVN KK said by completing the admission assessment that included the skin assessment, it would find a pressure wound and it was important to find pressure wounds on admission, so it would show it was acquired at hospital and not at the facility. He would document LVN KK said if he found any new wounds during his skin assessment, he would notify the physician for orders, and he let wound care nurse and the DON know. LVN KK said the nurses were responsible for doing the wound care on the weekends if there was no treatment nurse on the weekend. LVN KK reviewed Resident 361's chart at surveyor request and he none of Resident #361's admission assessments, including the skin assessment was not completed upon admission and still did not show to be completed. LVN KK said it appeared there was no orders to treat the pressure ulcer to Resident #361's bottom until 8/07/23. LVN KK said he could not tell what nurse had admitted Resident #361 due to there was no notes documented.
During an interview on 11/01/23 at 11:49 AM, MD RR said he remembered Resident #361 and he had a really nasty coccyx wound. MD RR said he saw Resident #361 on 8/16/23 and that was the only time he saw him in August. MD RR said he debrided the wound and then staged it as a stage 4 pressure ulcer (extends to muscle, tendon, and bone). MD RR said he believed he received the referral to see Resident #361 on 8/16/23 and remembered APRN QQ asking him to see Resident #361. MD RR said any wound that did not receive the appropriate care over three days would most likely deteriorate.
During an interview on 11/01/23 at 11:57 AM, LVN NN said she began working at the facility sometime in August 2023. LVN NN said she did not recall seeing Resident #361 for wound care because he may have admitted before she began working at the facility as the wound care nurse. LVN NN said the nurses were responsible for completing the admission skin assessments and if she was at the facility, she would do them with the admitting nurse.
During an interview on 11/01/23 at 6/02 PM LVN O said she had worked at the facility for five years and normally worked the 600 hall on 6pm-6am shift. LVN O said on new resident admissions, the nurse had to complete a head-to-toe assessment to include weight, vital signs, assess lungs, heart, feet, and look at everywhere on their skin. LVN O said findings during the assessment should be documented in the admission assessment and skin assessment questionnaire. LVN O said if she found a pressure wound and did not have orders to treat it, then she would notify the physician for orders for treatment immediately. LVN O said Resident #361 did not admit to 600 hall, he was on the 100 hall when he came back from the hospital in August after his amputation. LVN O said she thought an agency nurse admitted him. LVN O said if a pressure ulcer did not receive appropriate care for three days, then the wound could get worse.
During an interview on 11/02/23 at 8:36 AM, ADON P said she had worked at the facility since 7/26/23. ADON P said she was responsible for reviewing the 24-hour reports, reviewing nurses' notes, making sure labs were done, along with making sure the nurses were doing what they were supposed to do and helping the DON and ADM. ADON P said she also reviewed new admissions to ensure all the medications were reconciled correctly and available. ADON P said the admitting nurse was responsible for completing the admission assessments and skin assessments as soon as possible, but within 24 hours. ADON P said there was no admission assessment documented on Resident #361 and there were only two nurses' notes on Resident #361. ADON P said if the admission assessment, skin assessments, nurse's notes or anything were not documented, it affected Resident #361's care. ADON P said if it was not documented, then it was not done. ADON P said not receiving needed care to Resident #361's pressure ulcer for three days could have negatively affected the healing of his wound.
During an interview on 11/02/23 at 10:05 AM, the DON said the admission assessment, skin assessment, medication review, orders, bed rail evaluation, consents, and baseline care plans should be completed by the admitting nurse. The DON said the admission assessments should be completed by the admitting nurse within 24 hours of admission. The DON said the documentation on Resident #361 was terrible and just awful due to there was no admission assessment with skin assessment and only two nurses' notes during Resident #361's 8/04/23-8/18/23 stay. The DON said she could not determine who the admitting nurse was that did not complete the admission and skin assessments on Resident #361, but she said she believed it had to be an agency nurse. The DON said she was responsible for making sure the nurses were completing the admission assessments. The DON said they had an admission audit form that was started by ADON P, and the DON was the second check. The DON said at time of Resident #361's admission, she did not have an ADON to help her and was having to work the floor frequently and at night and was not able to follow on things like she needed to. The DON said due to the admission assessments not being completed and Resident #361's pressure to his sacrum/coccyx was not discovered on admission, then his needed care was delayed and that was not good. The DON said not receiving care to Resident #361's sacrum/coccyx pressure ulcer could have negatively impacted the healing of the pressure ulcer, however, since it was not documented on his admission assessment, there was no way of determining how much or if any deterioration occurred to his pressure ulcer.
During an interview on 11/02/23 at 10:52 AM, the ADM said the receiving nurse would be responsible for completing an admission assessment and the DON or her designee checks over it. The ADM said if the admission assessment was not completed, then they could miss resident care needs. The ADM said a complete admission assessment should be completed to identify any resident issues and provide interventions to prevent decline. The ADM said she would have expected Resident #361 to have been provided care to his pressure ulcer to his coccyx to prevent further breakdown.
Record review of the facility's policy titled Prevention of Pressure Ulcers/Injuries dated July 2018 indicated . residents would receive care to maintain skin integrity and prevent pressure ulcers/injuries . residents will be repositioned on a routine basis based on the [TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0553
(Tag F0553)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure that the residents had the right to participate in the devel...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure that the residents had the right to participate in the development and implementation of his or her person-centered plan of care, and to ensure that the planning process facilitated the inclusion of the residents and/or representatives for three (Resident #26, #35, #83) of five residents reviewed for care planning.
The facility failed to ensure the IDT, Resident #26, Resident #35 and Resident #83, and the POA/RP of Resident #26, Resident #35, and Resident #83 were involved in the review of the comprehensive assessment and were able to discuss their individualized care needs for services to include their need for medical and nursing care, medications, therapy, psychological and dietary needs.
The failure could affect residents by placing them at risk for not receiving adequate or individualized care.
Findings included:
1.
Record review of Resident 26's face sheet reflected a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included: dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), COPD (a group of diseases that cause airflow blockage and breathing-related problems), and chronic pain (long standing pain that persists beyond the usual recovery period or occurs along with a chronic health condition, such as arthritis).
Record review of Resident #26's quarterly MDS, dated [DATE], reflected she had a BIMS score of 08, which indicated a moderately impaired cognitive status. Her functional status reflected she required extensive assistance with bed mobility, toilet use and personal hygiene. She required set up only for eating.
Record review of Resident #26's care plan dated 12/21/2022, titled Resident Preferences, reflected Resident #26 wished to be involved in all care decisions.
Review of Resident #26's face sheet reflected she had a resident representative who was also listed as her primary contact.
Review of Resident #26's EHR reflected only 1 care plan conference for 2023 dated 06/15/2023. Resident #26 had no care plan conference form for 12/2022, 3/2023, or 9/2023.
During an interview on 10/30/2023 at 11:15 a.m., Resident #26 stated she had not been to her own care plan meeting in six months or greater. Resident #26 stated it was important to her to be a part of her plan of care and she did not want strangers to decide her care.
During an interview on 10/31/2023 at 10:35 a.m., Resident #26's responsible party stated she had not known of a care plan meeting but once this year in June (2023). The contact stated the facility called with new orders most of the time, but she wanted to participate in quarterly care plan meetings with Resident #26, so they would both know what medications she was taking and if she needed anything to assist with her care.
2.
Record review of Resident 45's face sheet reflected an [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included: congestive heart failure (a serious condition in which the heart doesn't pump blood as efficiently as it should), arthritis, and irritable bowel syndrome (a group of symptoms that occur together, including repeated pain in your abdomen and changes in your bowel movements, which may be diarrhea, constipation, or both).
Record review of Resident # 45's quarterly MDS, dated [DATE], reflected she had a BIMS score of 10, which indicated a moderately impaired cognitive status. Her functional status reflected she required extensive assistance with bed mobility, toilet use and personal hygiene. She required set up only for eating.
Record review of last recorded care plan meeting was dated 03/30/2023.
During an interview on 10/31/2023 at 2:10 p.m., Resident #45 stated she had not been invited to her care plan meeting in the last 6 months.
During an interview on 10/31/2023 at 2:12 p.m., Resident #45's responsible party stated she had not received any notice of a care plan meeting since the March 2023. Resident #45's responsible party stated she had not always attended the meetings in the past because of schedule conflicts but would like to be afforded the opportunity to ask questions and have input on Resident #45's care. Resident #45's responsible party stated at the very least Resident #45 should have that right.
3.
Record review of Resident 83's face sheet reflected a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included: dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), compression fracture of lumbar spine (small breaks in the vertebrae of the lower spinal column), and hypertension.
Record review of Resident # 83's quarterly MDS, dated [DATE], reflected she had a BIMS score of 05, which indicated severely impaired cognitive status. Her functional status reflected she required extensive assistance with bed mobility, toilet use and personal hygiene. She required set up only for eating.
Record review of Resident #83's care plan dated 04/08/2023, reflected a problem titled Resident Preferences: Resident #83 wanted to be involved in care decisions and wished to have a representative involved in care decisions. The intervention was to assure resident was included in care plan development, implementation, and changes according to Resident #83's goals.
Record review of the Resident #83's EHR showed no documentation for a care plan meeting since admission in April 2023.
During an interview on 10/31/2023 at 12:45 p.m., Resident #83's responsible party stated she had not been informed of a care plan meeting being held for Resident #83.
During an interview on 10/31/2023 at 1:11 p.m. the SW stated she had not had a care plan meeting with Resident #83 and was unsure how she had been missed since she should have had 2 since she admitted in April 2023.
During an interview on 11/02/2023 at 10:15a.m., the SW stated she was the one in charge of coordinating the care plan meetings. She stated care plan meetings for skilled resident's occurred on Tuesday and non-skilled residents occurred on Thursday each week. The SW stated she sent out a care plan letter to inform the primary contacts of the care plan meetings. The SW stated that she recorded each meeting in the care plan section of the EHR. The SW stated that each care plan meeting the SW, dietary manager, activities, rehab coordinator, resident and resident representative were invited. The SW stated the care plan meetings were held quarterly according to the MDS calendar and as needed. The SW stated the care plan meetings for Resident #26, #35, and #83 must have been overlooked or their names were not listed on the MDS schedule because that was, she knew to send the letters out to the families.
During an interview on 11/02/2023 at 3:30 p.m., the DON stated the care plan meetings were important to be held quarterly and as needed so they family and resident could be a part of their plan of care. The DON stated it was the MDS nurse that gave the schedule of who was due for a care plan meeting and the SW was to schedule and hold the care plan meetings. The DON stated she was unaware that this was not happening quarterly and as needed.
During an interview on 11/02/2023 at 4:30 p.m., the Administrator stated the care plan meetings were to be attended by all members of the IDT team and were to be done quarterly and as needed. The Administrator stated the SW was responsible for coordinating the care plan meetings and it had not been brought to her attention that care plan meetings were being missed. The Administrator stated it was important for the residents and family to have an active voice in care decisions.
Review of an undated policy titled Care Planning/Interdisciplinary Team on 11/02/2023 at 4:15 p.m., revealed, The care planning team shall be composed of but not necessarily limited to the following personnel: a. RN assessment coordinator, b. Director of nursing, c. Medical director, d. attending physician, e. Therapist, f. Activity director, g. Social service director, h. Dietician/food service manager, i. Pharmacist, j. other individuals as the resident's need dictates.the social worker shall be responsible for notifying team members when a meeting is scheduled, providing reports, ect., to be reviewed, and maintaining written reports of all meetings.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents had the right to reside and receive ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents had the right to reside and receive services in the facility with reasonable accommodation of resident needs and preferences for 3 of 22 residents (Resident #3, Resident #7, and Resident #27) reviewed for reasonable accommodations.
The facility failed to ensure Resident #3, Resident #7 and Resident#27 call lights were within reach.
This failure could place residents at risk for unmet needs.
Findings included:
1. Record review of Resident #3's face sheet dated 11/02/23 indicated Resident #3 was 91-years-old male and admitted on [DATE] with diagnosis including dementia (a group of thinking and social symptoms that interferes with daily functioning), malignant neoplasm of prostate (is a disease in which malignant (cancer) cells form in the tissues of the prostate) and muscle weakness.
Record review of Resident #3's significant change in status MDS assessment dated [DATE] indicated Resident #3 was usually understood and sometimes had the ability to understand others. The MDS indicated Resident #3 had a BIMS score of 04 which indicated severely impaired cognitive impairment and required extensive assistance for bed mobility, dressing, eating, toilet use, personal hygiene, and total dependence for bathing. The MDS indicated Resident #3 always had urinary and bowel incontinence.
Record review of Resident #3's care plan dated 09/21/22 indicated Resident #3 had self-care deficit related to decreased range of motion and limited joint mobility. Intervention included provide assistance with self-care as needed.
Record review of Resident #3's care plan dated 09/21/22 indicated Resident #3 was a fall risk related to fall risk score of 7-18= high risk. Intervention included keep call light and most frequently used personal items with reach.
During an observation on 10/31/23 at 9:52 a.m., Resident #3 was lying in bed. Resident #3's call light hung down the side of his side rail, not within reach.
2. Record review of Resident #7's face sheet dated 11/03/23 indicated Resident #7 was a [AGE] year-old female and admitted on [DATE] with diagnoses including neurocognitive disorder with Lewy bodies (is a type of progressive dementia that leads to a decline in thinking, reasoning and independent function) and age-related physical debility (physical weakness, especially as a result of illness).
Record review of Resident #7's annual MDS assessment dated [DATE] indicated Resident #7 was usually understood and sometimes had the ability to understand others. The MDS indicated Resident #7 had a BIMS score of 05 which indicated severely impaired cognitive impairment and required supervision for bed mobility, transfer, dressing, and eating and extensive assistance for toilet use and personal hygiene but was independent for bathing. The MDS indicated Resident #7 had occasional urinary and bowel incontinence.
Record review of Resident #7's care plan dated 10/01/22 indicated Resident #7 was a fall risk related to fall risk score of 7-18= high risk. Intervention keep call light and most frequently used personal items within reach.
During an observation and interview on 10/30/23 at 10:31 a.m., Resident #7 was in her bed lying down. Resident #7's call light was underneath her pillow. Resident #7 looked around and said she did not know where her call light was.
During an observation on 10/31/23 at 9:32 a.m., Resident #7 was asleep in her bed. Resident #7's call light was on the floor.
3. Record review of Resident #27's face sheet dated 10/30/23 indicated Resident #27 was a [AGE] year-old male and admitted on [DATE] and 04/06/23 with diagnoses including cerebral infarction ((also known as a stroke) refers to damage to tissues in the brain due to a loss of oxygen to the area), pressure ulcer of buttock (also known as bedsores, are an injury that breaks down the skin and underlying tissue), stage 3, and pain.
Record review of Resident #27's annual MDS assessment dated [DATE] indicated Resident #27 was usually understood and usually understood others. The MDS indicated Resident #27 had a BIMS score of 09 which indicated moderately impaired cognition and required limited assistance with dressing, extensive assistance with bed mobility, toilet use, personal hygiene, and bathing. The MDS indicated Resident #27 had an indwelling catheter and always had bowel incontinence.
Record review of Resident #27's care plan dated 04/06/23 indicated Resident #27 was a fall risk related to fall risk score of 7-18= high risk as evidence by contractures, generalized weakness, severely impaired cognitive status, total dependence transfer, immobile, and non-weight bearing. Intervention keep call light and most frequently used personal items within reach.
During an observation on 10/30/23 at 11:24 a.m., Resident #27 was lying in bed on his back. Resident #27's call light was underneath his right arm, not within reach.
During an observation and interview on 10/31/23 at 9:46 a.m., Resident #27 was lying in bed on his right side. Resident #27's call light was underneath his right arm, not within reach. Resident #27 said he could not reach his call light where it was placed.
During an observation and interview on 10/31/23 at 2:08 p.m., Resident #27 was lying in bed on left side. Resident #27's call light was not visible. Resident #27 said he did not know where the call light was in his bed.
During an observation on 10/31/23 at 3:02 p.m. WCN NN removed the positioning wedge from behind Resident #27's back. Underneath the positioning wedge was Resident #27's call light.
During an observation and interview on 11/01/23 at 2:51 p.m., Resident #27 was in his bed and said he did not feel well this morning. Resident #27's call light was hanging down his bed rail, not within reach.
On 11/02/23 at 11:20 a.m., a call light policy or accommodation needs policy was requested from the ADM. The policies were not provided prior to or after exit.
During an interview on 11/02/23 at 11:35 a.m., CNA H said she was the CNA that was a part of the 100-hall where Resident #3, Resident #7, and Resident #27 lived. She said she worked 6am-2pm. She said everyone was responsible for making sure call lights were within reach. She said she clipped call lights to the resident's sheets and wrapped them around to keep them within reach. She said call lights should always be within reach and placed on the resident's strong side. She said if the call light is not within reach, then the resident cannot get help or must holler out for help. She said when call lights were not within reach, residents could fall or try to get out of bed themselves. She said the resident could feel like no one was there for them and hurt themselves by doing something they should not do. She said if the resident fell, they could get injured or be hospitalized . She said Resident #7 knew how to use the call light but liked to transfer herself. She said Resident #27 knew how to use a call light and noticed it hanging out of reach yesterday (11/01/23). She said she placed Resident #27's call light within reached after she noticed it.
During an interview on 11/02/23 at 12:47 p.m., an anonymous staff member said everyone was responsible for placing call lights within reach. They said none of the call lights were normally within reach until the State came. They said residents with cameras call lights were normally within reach because the family was watching. They said call lights should be within reach in case the resident needed something or to get help. They said call lights were important to prevent falls and keep residents from hurting themselves.
During an interview on 11/02/23 at 2:06 p.m., LVN N said everybody who entered a resident's room was responsible for making sure the call light was within reach. She said she monitored call light placement every time she entered a resident's room and remind the CNA to place them within reach. She said when call lights were not within reach, resident could fall trying to get out by themselves or if choking, and cannot get help, they could die
During an interview on 11/02/23 at 3:04 p.m., the DON said everyone was responsible for call lights being within reach. She said she did morning rounds to check call light placement. She said resident's room were divided amongst staff and rounds were made by those staff members also. She said everyone should be monitoring call light placement. She said resident needed their call light to call for what they needed. She said call lights not being within reach placed resident at risk for falls or injuries. She said falls or injuries could cause the resident pain or discomfort.
During an interview on 11/02/23 at 4:07 p.m., the ADM said she expected call lights to be answered timely and be within reach. She said everybody who entered the resident's room was responsible for call light placement. She said it was a group effort to ensure staff members placed call lights within residents reach. She said the direct care staff after providing care should ensure call light were placed within reach. She said nurses during their rounds should be monitoring placement. She said non-clinical staff members also did rounds twice a day for call light placement and functioning correctly. She said when call lights are not within reach resident are unable to notify staff of their needs.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review the facility failed to ensure assessments accurately reflected the resident status for 3 o...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review the facility failed to ensure assessments accurately reflected the resident status for 3 of 22 residents (Resident # 5, Resident #29, and Resident #361) reviewed for MDS assessment accuracy.
The facility failed to code Resident #5's use of oxygen on her MDS.
The facility failed to code Resident #29's use of oxygen and being on hospice services.
The facility failed to accurately reflect Resident #361 had a pressure ulcer on his admission MDS assessment.
These failures could place residents at risk for not receiving care and services to meet their needs.
Findings included:
1. Record review of Resident #5's face sheet dated 10/30/23 indicated Resident #5 was a [AGE] year-old female and admitted on [DATE] with diagnosis including cerebral ischemia (is the lack of blood supply to a region of the brain, resulting in a low supply of oxygen and nutrients) and chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe).
Record review of Resident #5's quarterly MDS assessment dated [DATE] indicated Resident #5 was usually understood and usually had the ability to understand others. The MDS indicated Resident #5 had a BIMS score of 13 which indicated intact cognition and required supervision for transfer, limited assistance for bathing, and extensive assistance for bed mobility, dressing, toilet use, personal hygiene. The MDS did not indicated Resident #5 use of oxygen therapy.
Record review of Resident #5's care plan dated 06/21/23 indicated Resident #5 breathing pattern problem related to diagnosis of COPD related to oxygen 2 liter per minute inhalation every 12 hours and every 2 hours, oxygen use at home, and respiratory failure. Intervention included administer medications, respiratory treatments, and oxygen as ordered.
Record review of Resident #5's consolidated physician order dated 06/28/23 indicated oxygen 2 liters per minute inhalation every 2 shift via nasal cannula, oxygen saturation check (is the amount of oxygen that's circulating in your blood).
Record review of Resident #5's MAR date 09/01/23-09/30/23 indicated Oxygen 2 liters per minute inhalation every 2 shift via nasal cannula, oxygen saturation check. Dx: Chronic obstructive pulmonary disease. Start date: 06/28/23. No end date. The MAR indicated oxygen saturation documented every day for day and night shift.
2. Record review of Resident #29's face sheet dated 10/30/23 indicated Resident #29 was 91-years-old male and admitted on [DATE] with diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning), chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe) and dependence on supplemental oxygen.
Record review of Resident #29's quarterly MDS assessment dated [DATE] indicated Resident #29 was usually understood and usually understood others. The MDS indicated Resident #29's BIMS score was 10 which indicated moderate cognitive impairment and required extensive assistance for bed mobility, dressing, toilet use, personal hygiene, and bathing. The MDS did not indicated use of oxygen therapy or hospice care.
Record review of Resident #29's care plan dated 11/11/22 indicated breathing pattern problem as evidence by respiratory failure (develops when the lungs can't get enough oxygen into the blood), oxygen liter per minute inhalation every 2 shift, and oxygen saturation every 2 shift. Intervention included administer medications, respiratory treatments, and oxygen as ordered.
Record review of Resident #29's care plan dated 05/15/23 indicated terminal prognosis related to end of life/palliative care as evidence by a hospice care service diagnosis of hypertensive heart disease (refers to heart problems that occur because of high blood pressure that is present over a long time) and admit to hospice. Intervention included hospice has been initiated for additional resident and family support.
Record review of Resident #29's consolidated physician order dated 06/28/23 indicated oxygen liters per minute inhalation every 2 shift 2-4 liters.
Record review of Resident #29's MAR dated 08/01/23-08/31/23 indicated oxygen liters per minute inhalation every 2 shift 2-4 liters, Dx: Paroxysmal atrial fibrillation (occurs when a rapid, erratic heart rate begins suddenly and then stops on its own within 7 days). Start date 06/28/23. No end date. The MAR indicated use of oxygen 08/01/23-08/23/23 and 08/29/23-08/31/23.
Record review of Resident #29's Hospice Election Statement dated 05/03/23 indicated Resident #29 elected services with a local hospice company with a start of care date of 05/03/23.
During an interview on 11/02/23 at 1:30 p.m., RN LL said she was the MDS coordinator and had been in the position since March 2023. She said she used information from the resident's medical record to code their MDS. She said she could not only go by observation. She said Resident #29 was on oxygen and oxygen saturation were documented during his MDS assessment period. She said she somehow missed coding Resident #29 being on oxygen therapy. She said Resident #5 was also on oxygen during her MDS assessment period. She said when she viewed the MDS on her computer, oxygen therapy was coded. RN LL was asked to print another copy of Resident#5's MDS. RN LL provided a new copy of Resident #5's MDS and oxygen therapy was not coded. RN LL said recently the facility had experienced issues related to oxygen so that may be the issue with Resident #5's oxygen therapy not being coded on her MDS. She said during June 2023, when Resident #5's MDS was completed, she had a lot of people assisting her with MDSs. She said Resident #29 being on hospice services could not be coded on his August 2023 MDS because there were issues with hospice billing. She said the Regional MDS Consultant audited her submitted MDSs for accuracy. She said she did not know how often the Regional MDS Consultant audited the MDSs submitted. She said Resident #5 and Resident #29's information should have coded for accuracy assessment of the resident. She said she did not feel like having an inaccurate MDS assessment negatively affected the resident. She said the service was already done and captured.
On 11/02/23 at 2:10 p.m., RN LL provided an email to show proof the facility experienced issues coding oxygen on resident's MDSs. The email from the VP of Clinical Reimbursement dated 10/10/23 indicated .errors with respiratory treatment minute/days in Section O .if you have errors in Section O with Respiratory minutes and days you will need to dash those items in order to get the assessment to close .any resident you intend to claim respiratory minutes and days on between now and [DATE]st . The email addressed issues after Resident #5 and Resident #29's MDS assessment period and the issue were not related to respiratory treatment minutes and days.
During an interview on 11/02/23 at 2:30 p.m., the Hospice RN for Resident #29 said Resident #29 began services with the company 05/03/23. She said Resident #29 had an issue with getting a new Medicare number so billing was delayed but Resident #29 still received services and the facility still received payment.
3. Record review of Resident #361's face sheet dated 10/30/23 revealed Resident #361 was admitted to the facility initially on 2/17/17 and readmitted on [DATE] with diagnoses including lymphedema (swelling in an arm or leg caused by a blockage in the lymphatic system, part of the immune and circulatory systems), pneumonia (infection in lungs), weakness, abnormalities of gait and mobility, heart failure, and diabetes (high sugar levels in blood).
Record review of Resident #361's admission MDS dated [DATE] indicated Resident #361 was understood and understood others. The MDS indicated a BIMS score of 15 which indicated Resident #361 was cognitively intact. Resident #361 required extensive assistance of 2 persons for most ADLs. Resident #361 was always incontinent of urine and frequently incontinent of bowel. The MDS said Resident #361 did not have pressure ulcers.
Record review of hospital records dated 8/3/23 prior to admitting to the facility revealed Resident #361 had a sacral decubital ulcer (wound caused from pressure to the lower back at the bottom of the spine) and was being treated with Santyl (ointment used to remove damaged tissue from skin ulcers).
During an interview on 11/02/23 at 9:46 AM, the MDS Coordinator said she had worked at the facility since March 2023. The MDS Coordinator said she was responsible for ensuring Resident #361's MDS was coded accurately. The MDS coordinator said when she codes a newly admitted resident, she uses the hospital records, the nurse's admission assessments, medication lists, physician orders, CNA and nurse documentation to aid in accurately coding the admission assessment. The MDS coordinator said a pressure wound to sacrum/coccyx should be included on MDS and care planned for treatment and prevention. The MDS coordinator said there were sometimes 200 or more pages in the hospital records, and she could miss something. The MDS coordinator said if the nurse's admission assessment/skin assessments were not completed then it hindered her in knowing what was going on with the resident on the day of admission. The MDS coordinator said it was important to complete the MDS assessment accurately to have the correct picture of the resident coded on the MDS.
During an interview on 11/02/23 at 10:52 AM, the ADM said if Resident #361 had a pressure ulcer at the time of the MDS assessment, then the pressure ulcer should have been included on the MDS assessment. The ADM said she expected the clinical staff to ensure the MDS was coded accurately. The ADM said the MDS Coordinator was responsible for the MDS assessments. The ADM said it was important to code the MDS accurately for billing and the staff would know what the resident required.
Record review of the facility's policy titled Resident Assessment dated 1/12/20 indicated . assess each resident's strengths, weaknesses, and care needs . it is the standard of care at this facility to conduct, initially and periodically, a comprehensive, accurate assessment of each resident's functional capacity utilizing the MDS according to the guidelines set forth in the Resident Assessment Instrument Manual .
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to incorporate the recommendations from the PASRR level II determinatio...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to incorporate the recommendations from the PASRR level II determination and the PASRR evaluation report into a resident's assessment, care planning, and transitions of care for 1 of 1 resident's (Resident #75) reviewed for PASRR.
The facility failed to submit NFSS forms timely for Resident #75.
This failure could place residents identified at a level II for PASRR evaluation at risk for their specialized services not being provided in a timely manner.
Findings included:
Record review of Resident #75's face sheet, dated 11/02/23, indicated she was a [AGE] year-old female, admitted to the facility on [DATE]. Her diagnoses included cerebral infarction (the pathologic process that results in an area of necrotic tissue in the brain), and bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration).
Record review of Resident #75's quarterly MDS assessment, dated 08/10/23, indicated she rarely/never able to make herself understood, and she sometimes was able to understand others. A BIMS score was not calculated because the resident was rarely/never understood. She did not exhibit behaviors of rejection of care or wandering. She required extensive assistance with bed mobility, transfers, toileting, and personal hygiene. She was totally dependent on the staff for locomotion on and off unit. The MDS indicated at the time of the assessment, in section O0420. Distinct Calendar Days of Therapy, was marked 0, meaning she did not receive any occupational or physical therapy during the 7 days of the assessment. The MDS further indicated she received 0 days of restorative nursing programs during the 7 days of the assessment. In section G0400. Functional Limitation in Range of Motion, both upper and lower extremity were marked 1, meaning impairment on one side of the body.
Record review of Resident #75's physician's orders, dated 11/02/23, indicated a diagnosis of autistic disorder (a neurological and developmental disorder that affects how people interact with others, communicate, learn, and behave). There was not an order for restorative therapy. The physician's orders further indicated she had these orders:
*Therapy - OT to evaluate and treat as indicated. The start date was 10/26/23.
*Therapy - PT to evaluate and treat as indicated. The start date was 10/31/23.
*Therapy - ST to evaluate and treat as indicated. The start date was 10/02/23.
*ST to treat 1-2 times a week for 52 weeks to address cognitive communication deficits and dysphagia. The start date was 10/02/23.
*PT evaluation complete. Patient to be seen 1-3 times a week for 52 weeks for PASRR services. The order start date was 10/31/23.
*OT to treat 1-3 times a week for 52 weeks for habilitative services to address upper extremity function, strength, basic self-care, and mobility. The order start date was 10/26/23.
Record review of Resident #75's care plan, dated 11/02/23, indicated a care area of impaired physical mobility. The goal included resident will maintain or improve physical function in bed mobility, transfer, ambulation, locomotion, and range of motion over the next 90 days. Interventions included OT/ PT screen and / or evaluation as needed. The care plan did not address PASRR.
Record review of Resident #75's PASRR IDT sign-in sheet, dated 05/18/23, indicated PT, OT, and ST services were requested by the IDT team for Resident #75.
Record review of Simple LTC portal (portal used to submit PASRR service requests) for Resident #75's PT assessment reflected a note, dated 06/29/23, The therapist's signature date submitted on the attached signature page does not match the date that was entered on the NFSS Form. This request is being denied because the physician's signature attesting to the medical necessity of the habilitative therapy cannot be dated before the therapist signature date attesting to the completion of the assessment.
Record review of Simple LTC portal for Resident #75's ST assessment reflected a note, dated 10/26/23, The wrong therapy service authorization type .was submitted by your nursing facility.
Record review of Simple LTC portal for Resident #75's OT assessment reflected a note, dated 10/27/23, NFSS Form for Occupational Therapy was not submitted within 30 calendar days of the IDT meeting.
Record review of an email correspondence dated 09/29/23 at 12:32PM, between the PASRR Unit Program Specialist and the Administrator, indicated the facility was informed and instructed in writing to submit a NFSS Request by a specific deadline and failed to do so. Also, the NFSS Request submittal by the NF was denied and there was not a follow up submittal to ensure the request was approved to provide specialized services for PASRR for the resident. The instructions included the following: Be sure your facility checks the status of the requests daily to ensure they are approved. Prompt attention should be given to the request if it has a PENDING DENIAL STATUS once it is submitted. This is a time sensitive status and can result in system generated denial if not followed up on by date noted by the reviewer in the request.
During an interview on 11/01/23 at 10:30 AM, the Rehab Manager said Resident #75 had only received evaluation visits for therapy. She said they were waiting on the authorization for therapy to come back from PASRR. She has not had any other services than the Evaluations.
During an interview on 11/02/23 at 08:28 AM, the Rehab Manager said that Resident #75 could benefit from therapy, they have just been waiting on authorization from PASRR to begin therapy services. She said she originally was supposed to start services in May 2023. She said she was unsure if her range of motion in her right arm may have improved with therapy. She said it was possible it could worsen without therapy.
During an interview on 11/02/23 at 8:45AM, the Rehab Manager said Resident #75 received physical therapy from 01/27/23-03/27/23. She said she was evaluated for PT, OT, and ST on 5/29/23 and 10/02/23 and has not received therapy services since 3/27/23.
During an interview on 11/02/23 at 10:27 AM, the MDS coordinator said the reason they had trouble submitting the updated NFSS forms was because they recently lost their medical director and the doctor that took over was not initially licensed to operate in Texas. She said the new doctor was unable to operate in the facility because he had an Arkansas license. She said the doctor had a corrected Texas license on 10/03/23. She said Resident #75 originally was decided to have services on 5/18/23 from the IDT meeting. She said she corrected the denied form from 10/25/23 and was waiting on the doctor to sign off on the updated form. She said Resident #75 did not have any approved NFSS forms for PT/OT/ST as of this interview.
During an interview on 11/02/23 at 10:40AM, the PASRR Unit Program Specialist (an employee of Texas HHS) said the facility had an IDT meeting for Resident #75 on 5/18/23, and that the facility's NFSS request should have been entered and approved by 06/17/23 to be compliant.
During an interview on 11/02/23 at 11:06 AM, the MDS coordinator said she has not submitted the PT NFSS since October. She said the submission of the NFSS form for OT was not completed in June 2023. She said the OT NFSS form was not submitted until October. She said the OT NFSS form was missed back in June 2023 and that was her responsibility. She said she missed the PT NFSS form October 2023 and it was her responsibility. She said her regional consultant checks the forms at least 3 times a week. She said the regional consultant checks for alerts on the web portal. She said if there were alerts, then he sends the MDS coordinator an email. She said the PT therapy evaluation was not completed at the time of the OT and ST evaluation so she said she did not remember to send the PT NFSS form.
During an interview on 11/02/23 at 02:21 PM, the DON said she did not deal with PASRR services very much. She said she expected the PASRR process to be followed. She said the resident could decline as a result of not receiving her therapy services.
During an interview on 11/02/23 at 03:10 PM, the Administrator said they have been working on getting Resident #75's therapy approved by PASRR and have received a few rejections. She said she expected the staff to follow the PASRR process and ensure that the forms were approved.
During an interview on 11/02/23 at 04:58 PM, the Administrator said the facility did not have a policy on PASRR.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan to ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement a comprehensive person-centered care plan to meet each resident's medical, nursing, mental and psychosocial needs for 1 of 2 residents reviewed for care plans. (Resident# 29)
The facility failed to implement the care plan intervention to report to Resident #29's provider, of his blood glucose levels (is a test that mainly screens for diabetes by measuring the level of glucose (sugar) in your blood) that were less than 100 per the physician orders.
This failure could place residents at risk of not having individual needs met and cause residents not to receive needed services.
Findings included:
Record review of Resident #29's face sheet dated 10/30/23 indicated Resident #29 was 91-years-old male and admitted on [DATE] with diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning) and Type 2 diabetes (a chronic condition that affects the way the body processes blood sugar (glucose)).
Record review of Resident #29's quarterly MDS assessment dated [DATE] indicated Resident #29 was usually understood and usually understood others. The MDS indicated Resident #29's BIMS score was 10 which indicated moderate cognitive impairment and required extensive assistance for bed mobility, dressing, toilet use, personal hygiene, and bathing.
Record review of Resident #29's care plan dated 11/11/22 indicated Resident #29 received an antidiabetic (are medicines developed to stabilize and control blood glucose levels amongst people with diabetes). Interventions included observe for signs of hypoglycemia (low blood sugar, the body's main energy source) and treat per hypoglycemic protocol and report pertinent lab results to physician.
Record review of Resident #29's Physician Summary Report dated 10/01/23-10/31/23 Novolin 70/30 (is used for the treatment of diabetes only) Unit-100 Insulin (helps your body turn food into energy and controls your blood sugar levels) 100 unit/ml subcutaneous (a short needle is used to inject a drug into the tissue layer between the skin and the muscle) suspension 35 units/units subcutaneous 1 time per day, Notify MD/NP for FSBS (blood glucose monitoring) less than 60 or greater than 350. Hold if blood sugar is less than 100 and contact MD. *MD call. Dx: diabetes mellitus (a group of diseases that result in too much sugar in the blood (high blood glucose)), Started on 09/14/23. Discontinued by LVN Q on 10/05/23.
Record review of Resident #29's Physician Summary Report dated 10/01/23-10/31/23 Humulin 70/30 Unit-100 Insulin 100 unit/ml subcutaneous 20 Units/units subcutaneous daily at bedtime, Blood Glucose Check Site Location, hold if Blood sugar is less than 100 and contact MD. MD call. Dx: Type 2 diabetes mellitus, Started on 09/14/23. Discontinued by LVN Q on 10/05/23.
Record review of Resident #29's Consolidated Physician Order dated 10/05/23 reflected Novolin 70/30 Unit-100 Insulin 100 unit/ml subcutaneous suspension 30 units/units subcutaneous 1 time per day, Notify MD/NP for FSBS less than 60 or greater than 350. Hold if blood sugar is less than 100 and contact MD. MD call.
Record review of Resident #29's Consolidated Physician Order dated 10/05/23 reflected Humulin 70/30 Unit-100 Insulin 100 unit/ml subcutaneous 15 Units/units subcutaneous daily at bedtime, Blood Glucose Check Site Location, hold if Blood sugar is less than 100 and contact MD. MD call.
Record review of Resident #29's MAR dated 10/01/23-10/31/23 indicated Novolin 70/30 Unit-100 Insulin 100 unit/ml subcutaneous suspension 35 units/units subcutaneous 1 time per day, Notify MD/NP for FSBS less than 60 or greater than 350. Hold if blood sugar is less than 100 and contact MD. MD call. Dx: diabetes mellitus. Start date: 09/14/23. End date: 10/05/23. Blood glucose results indicated:
*10/02/23 BSG 63 (LVN T)
*10/03/23 BSG 81 (LVN T)
*10/04/23 BSG 90 (LVN Q)
*10/05/23 BSG 58 (LVN Q)
Record review of Resident #29's MAR dated 10/01/23-10/31/23 indicated Novolin 70/30 Unit-100 Insulin 100 unit/ml subcutaneous suspension 30 units/units subcutaneous 1 time per day, Notify MD/NP for FSBS less than 60 or greater than 350. Hold if blood sugar is less than 100 and contact MD. MD call. Dx: diabetes mellitus. Start date: 10/05/23. Blood glucose results indicated:
*10/06/23 BSG 69 (LVN T)
*10/08/23 BSG 60 (LVN T)
*10/11/23 BSG 64 (LVN T)
*10/13/23 BSG 85 (LVN Q)
*10/18/23 BSG 85 (LVN Q)
*10/22/23 BSG 61 (LVN T)
*10/29/23 BSG 87 (Agency LVN)
Record review of Resident #29's nurses note dated 01/30/23-10/30/23 indicated on 10/05/23 by LVN Q . [Resident #29] BS at 0630 a.m. was 58 . [Resident #29] was a little sweaty but other signs or symptoms of hypoglycemia .APRN QQ was notified orders given to give 2 glasses of juice and recheck after breakfast .recheck was done [Resident #29] BS 98 . No other entries noted regarding BS less than 100 or notification of the MD/NP.
During an interview on 11/01/23 at 9:30 a.m., APRN QQ said Resident #29 recently joined his services. He said the facility had notified him about Resident #29's BSGs being less than 100 about 3 times. He said he had not been notified of Resident #29's BSG being less than 100, a total of 10 times noted on the MAR. He said the facility may had called Resident #29's hospice company about the BSG results. He said he recalled once modifying Resident #29's insulin orders due to a low BSG result. He said he gave verbal orders and wrote some on his rounding paperwork. He said reporting Resident #29's BSG results were important to monitor recurring trends of hypoglycemia. He said it was also important to avoid sympathetic hypoglycemia (the nutritionally deprived brain also stimulates the sympathetic nervous system, leading to neurogenic symptoms such as sweating, palpitations, tremulousness, anxiety, and hunger). He said it important to be notified to decrease the dosage of Resident #29's insulin to reduce the risk of hypoglycemia.
On 11/02/23 at 1:20 p.m., attempted to contact LVN T by phone. A voice message was left but no to return call prior or after exit.
During an interview on 11/02/23 at 2:06 p.m., LVN N said when a MD/NP was notified regarding lab results such as low BSGs, the nurse should document in a progress note. She said it was important to follow the Resident #29's care plan interventions. She said most care plan interventions correlated with physician's orders. She said if the MD/NP made changes it could be documented in a nurses note and 24-hour report. She said it was important to notify the MD/NP in case they needed to be sent to the hospital or receive intravascular fluid. She said untreated hypoglycemia could result in a coma and death.
During an interview on 11/02/23 at 3:04 p.m., the DON said nursing administration tried to go over too high and low BSG in morning meetings. She said they mostly went over high BSG because the computer system flagged high BSG. She said she did not recall being notified or reviewing Resident #29's BSG results less than 100. She said she did recall APRN QQ gave an order to give Resident #29 some juice to address a BSG result less than 100. She said low BSG could indicate infection. She said if a resident was sympathetic, gel should be given, and provider contacted. She said notifying a MD/NP for BSG less than 100 was not a standard order, it normally was less than 60. She said nurses should document notification of the physician and new orders if received in a nurses note or on the MAR. She said a resident being hypoglycemia was not good. She said Resident #29 could go into a diabetic coma or DKA (diabetic ketoacidosis is a serious complication of diabetes that can be life-threatening). She said she tried to monitor all resident BSG results every morning, but it was easier to monitor the high results because they sent an alert. She said she also reviewed and monitored the 24-hour report of pertinent lab results. She said some days it did not happened due to other duties. She said care plans are used by nurses to outline a plan of care for a resident. She said when care plan interventions were not followed, needs could not be addressed.
During an interview on 11/02/23 at 4:07 p.m., the ADM said care plan are used to determine individualized care needs of the resident and intervention put in place to address those needs. She said if the intervention was not followed the resident's needs could not be addressed or met by the staff.
Record review of a facility's Comprehensive Care Plans policy reviewed 04/17/23 indicated .the services that are to be furnished to attain or maintain the resident's highest practicable physical .qualified staff responsible for carrying out interventions specified in the care plan will be notified of their role and responsibilities for carrying out the interventions .
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to complete a discharge summary that included but is not ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to complete a discharge summary that included but is not limited to, (i) A recapitulation of the resident's stay that includes, but is not limited to, diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results. and resident's follow up care and any post-discharge medical and non-medical services for 1.
(Residents #202) of four residents reviewed for discharge planning.
1. The facility failed to complete a recapitulation of Resident #202's stay.
2. The facility failed to ensure Resident #202 had a physician prescribed wheelchair, bedside commode, and shower transfer bench when he was discharged home alone.
This failure could place residents at risk of decreased socialization, depression, impaired skin integrity and increased fall risk.
Findings included:
1) Review of the face sheet for Resident #202 reflected the resident was a 68-year- old- male that admitted on [DATE] with the diagnoses of right femur fracture a break in the uppermost part of thighbone, next to the hip joint), arthritis, and dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities).
Review of Resident #202's care plan dated 10/09/2023 reflected the following discharge care plan: Resident and/or representative will be assisted in planning for discharge to safest environment over the next 90 days. The intervention was listed as: educate and assist resident and/or representative to reach discharge goals and transfer to the community safely.
Record review of the recapitulation for Resident #202 revealed a blank recapitulation form.
Review of Resident #201's physician discharge noted written on 10/23/2023 by NP K revealed: .(Resident #202) was a [AGE] year-old male who had been in the rehabilitation facility after sustaining a distal right femur fracture with surgical fixation with an ORIF (surgery to fix fractured femur). He (Resident #202) had been actively participating with therapy services since his admission, but he was still noted to be non-weight bearing to his right lower extremity and was currently in a right leg immobilizer. He (Resident #201) had been wheelchair dependent since his admission. And to safely navigate in the community, at home, into perform his activities of daily living maintaining independence he will need a wheelchair, bedside commode, and tub transfer bench at the time of discharge to safely be able to meet his daily care needs.
Record review of Social Service note dated 10/24/2023 at 7:30 p.m. revealed, SW ordered DME through the DME company yesterday, 10-23-2023. DME ordered was wheelchair; tub transfer bench; and bedside Commode. SW requested the wheelchair be delivered to resident's room before discharge on [DATE], for use of transport home. Facility van driver provided transport home and resident arrived at his home around 1:30 p.m. SW received a call from resident stating his DME had not been delivered. SW called DME company and spoke to a lady who stated that she saw his DME was ordered yesterday, 10-23-23, but could not explain why it had not been delivered. SW requested that the lady call resident directly and coordinate delivery. This lady stated that she would call him immediately. SW received another phone call from resident around 3:30 p.m. stating that DME company called him because they do not take his insurance. DME company never notified SW that they could not fill the DME order. SW called the number given to resident, which was another DME company. At around 5:30 p.m., SW emailed the new DME company the order and asked if they could fill the physician's DME order and they replied via email that they will take care of it. SW called (Van Transport Tech) and requested he take resident a facility wheelchair to use until tomorrow, 10-25-23, and get his DME order filled and delivered to resident's home.
During an interview on 11/1/2023 at 4:50 p.m., Resident #202 stated the discharge from the facility had not gone smoothly. He stated on 10/23/2023 the facility van transport tech dropped him off at his apartment around 1:00 p.m. Resident #202 stated he transferred from the facility wheelchair to the couch and the transport left. Resident #202 stated he had no way to get to the bathroom, no way to get to his kitchen, and no way other than crawling to get out of his house. Resident #202 stated he had to urinate in a cup because he did not have a urinal or a way to the bathroom. Resident #202 stated he knew he was in trouble at that point and called a relative of his and they came over and filed a complaint with the facility for leaving him alone in an unsafe environment. Resident #202 stated a few hours later the facility transport driver came back with the facility wheelchair, and they allowed him to borrow it until his was delivered. Resident #202 stated his relative called the DME company and it turned out that no one had checked his insurance and they would be unable to provide him with any equipment. Resident #202 stated the next day around 3 p.m., the new DME company brought a wheelchair, bedside commode, and transfer bench. Resident #202 stated he had discussed with the SW prior to leaving he could not afford both the transfer bench and the bedside commode because of the copay they required. Resident #201 declined the bedside commode and transfer bench because he was asked to pay over $100 to keep them. Resident #202 stated his relative went to a local store and purchased a urinal for him and the facility came and got their wheelchair back that
evening.
During an interview on 11/02/2023 at 10:20 a.m., the SW stated she ordered the DME and was not aware the particular DME company they were using was not approved by Resident #202. The SW stated it was often the practice of the facility to wait until just before discharge to order DME so the most appropriate DME would be ordered. The SW stated she learned a valuable lesson from the situation with Resident #201 and would follow up with all DME companies to ensure they DME was delivered prior to discharge.
During an interview on 11/02/2023 at 2:45 p.m., the Administrator stated it was the facility policy to make sure the discharge summary and recapitulation was completed prior to the resident leaving the facility by the nurse discharging the resident, so they could have a copy with them when they went home. The Administrator stated it was the facilities policy to ensure DME was either delivered to the facility prior to discharge if the resident could not function in their home without it, or within a few hours of arrival at home in some cases. The Administrator stated in the case of Resident #202, the DME company had not informed the facility they were unable to accommodate the DME order prior to the resident discharging. The Administrator stated she had no problem leaving a wheelchair with the resident until he got his own DME delivered. The Administrator stated it was the job of the SW to ensure all the discharge items were taken care of for each resident.
Review of the facility's policy titled, Discharge Summary and Plan, revised April 2009, reflected, . 2. The discharge summary will include a recapitulation of the resident's stay at this facility and a final summary of the resident's status at the time of the discharge .The discharge summary shall include a description of the resident's: a. Medically defined condition and prior medical history, b. Medical status measurement, c. Physical and mental functional status, d. Sensory and physical impairments, e. Nutritional status and requirements, f. Special treatments of procedures, g. Mental and psychosocial status, Discharge potential, i. Dental condition, j. Activities potential, k. Rehabilitation potential, l. Cognitive status, m. Drug therapy; .6. A copy of the post-discharge plan and summary will be provided to the resident and receiving facility, and a copy will be filed in the resident's medical records.
A policy for ordering DME was requested of the Administrator on 11/1/2023 at 4:15 p.m. and again on 11/2/2023 at 9:30 a.m. No policy was provided by the facility prior to exit.
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide resident with limited range of motion appropr...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide resident with limited range of motion appropriate treatment and services to increase range of motion and to prevent further decrease in range of motion for 1 of 3 residents reviewed for limited range of motion (Resident #75).
The facility failed to provide restorative therapy for Resident #75's contracture.
The facility failed to provide physical therapy for Resident #75's contracture.
The facility failed to provide occupational therapy for Resident #75's contracture.
These failures could place resident who had contractures at risk of not attaining or maintaining their highest level of physical, mental, and psychosocial well-being.
Findings included:
Record review of Resident #75's face sheet, dated 11/02/23, indicated she was a [AGE] year-old female, admitted to the facility on [DATE]. Her diagnoses included cerebral infarction (the pathologic process that results in an area of necrotic tissue in the brain), and bipolar disorder (a mental illness that causes unusual shifts in a person's mood, energy, activity levels, and concentration).
Record review of Resident #75's quarterly MDS assessment, dated 08/10/23, indicated she rarely/never able to make herself understood, and she sometimes was able to understand others. A BIMS score was not calculated because the resident was rarely/never understood. She did not exhibit behaviors of rejection of care or wandering. She required extensive assistance with bed mobility, transfers, toileting, and personal hygiene. She was totally dependent on the staff for locomotion on and off unit. The MDS indicated at the time of the assessment, in section O0420. Distinct Calendar Days of Therapy, was marked 0, meaning she did not receive any occupational or physical therapy during the 7 days of the assessment. The MDS further indicated she received 0 days of restorative nursing programs during the 7 days of the assessment. In section G0400. Functional Limitation in Range of Motion, both upper and lower extremity were marked 1, meaning impairment on one side of the body.
Record review of Resident #75's physician's orders, dated 11/02/23, indicated a diagnosis of autistic disorder (a neurological and developmental disorder that affects how people interact with others, communicate, learn, and behave). There was not an order for restorative therapy. The physician's orders further indicated she had these orders:
*Therapy - OT to evaluate and treat as indicated. The start date was 10/26/23.
*Therapy - PT to evaluate and treat as indicated. The start date was 10/31/23.
*Therapy - ST to evaluate and treat as indicated. The start date was 10/02/23.
*ST to treat 1-2 times a week for 52 weeks to address cognitive communication deficits and dysphagia. The start date was 10/02/23.
*PT evaluation complete. Patient to be seen 1-3 times a week for 52 weeks for PASRR services. The order start date was 10/31/23.
*OT to treat 1-3 times a week for 52 weeks for habilitative services to address upper extremity function, strength, basic self-care, and mobility. The order start date was 10/26/23.
Record review of Resident #75's care plan, dated 11/02/23, indicated a care area of impaired physical mobility. The goal included resident will maintain or improve physical function in bed mobility, transfer, ambulation, locomotion, and range of motion over the next 90 days. Interventions included OT/ PT screen and / or evaluation as needed.
During an observation on 10/30/23 at 10:12 AM, Resident #75 was lying in bed in her room. Her right arm was retracted to her chest and her fist was closed, there was no device in place to support her arm or hand. When asked a question by this surveyor she only raised her hand and smiled.
During an interview on 11/01/23 at 10:30 AM, the Rehab Manager said Resident #75 had only received evaluation visits for therapy. She said they were waiting on the authorization for therapy to come back from PASRR. She has not had any other services than the Evaluations.
During an interview on 11/01/23 at 03:54 PM, CNA BB said she was the restorative aide. She said she does not do anything restorative with Resident #75. She said she did not have her assigned for restorative services.
During an interview on 11/02/23 at 08:28 AM, the Rehab Manager said that Resident #75 could benefit from therapy, they have just been waiting on authorization from PASRR to begin therapy services. She said she originally was supposed to start services in May 2023. She said she was unsure if her range of motion in her right arm may have improved with therapy. She said it was possible it could worsen without therapy.
During an interview on 11/02/23 at 8:45AM, the Rehab Manager said Resident #75 received physical therapy from 01/27/23-03/27/23. She said she was evaluated for PT, OT, and ST on 5/29/23 and 10/02/23 and has not received therapy services since 3/27/23.
During an interview on 11/02/23 at 10:27 AM, the MDS Coordinator said she has been working on Resident #75's PASRR paperwork to try and get her approved for therapy. She said she had been denied a few times and is still working on her paperwork. She said it was decided in an IDT meeting on 5/18/23 for Resident #75 to get therapy services but she still has not received anything other than the evaluations.
During an interview on 11/02/23 at 11:06 AM, the MDS coordinator said the ordered therapy for Resident #75 could have been beneficial to her. She said those services were supposed to start back in June 2023. She said the therapy could have possibly prevented further deterioration of her contracture.
During an interview on 11/02/23 at 12:47 PM, LVN N said Resident #75 could have benefit from therapy if she had received it back in June. She said it was possible that therapy could have helped prevent decreased range of motion in her right arm and hand. She said to the best of her knowledge Resident #75 was not receiving any services for her contracture to her R arm.
During an interview on 11/02/23 at 01:47 PM, ADON P said she expected some sort of service to be provided for Resident #75 to help prevent a decrease in her range of motion in her right arm. She said as a result of her not getting any services her contracture could get worse.
During an interview on 11/02/23 at 02:21 PM, the DON said she expected Resident #75 to have some sort of service to help with her contracture. She said therapy could have been beneficial to Resident #75. She said Resident #75 could decline as a result of not receiving services.
During an interview on 11/02/23 at 03:10 PM, the Administrator said she expected Resident #75 to receive some sort of service to help maintain or improve her level of function. She said the resident could suffer from further decline as a result of not receiving services.
Record review of the facility's policy, joint mobility, splinting, and range of motion, last revised 02/12/20, stated:
.The nursing staff will assist the resident with activities of daily living regarding joint mobility, splinting and range of motion using restorative and rehabilitative care techniques .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure each resident received adequate supervision and ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review the facility failed to ensure each resident received adequate supervision and assistance devices to prevent accidents for 2 of 34 residents (Resident #76 and Resident # 18) reviewed for adequate supervision.
The facility failed to store, supervise, and distribute Resident #76's smoking materials.
The facility failed to ensure CNA CC and CNA DD safely transferred Resident #18
The facility failed to ensure CNA CC and CNA DD locked the shower chair wheels before transferring Resident #18.
The facility failed to ensure CNA CC and CNA DD used a gait belt to transfer Resident #18.
This failure could place residents at risk for injury, harm, and impairment or death.
Findings included:
1. Record review of Resident #76's admission Record indicated he was a [AGE] year-old male admitted to the facility on [DATE]. His diagnoses included: Cerebral Infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), Hemiplegia (paralysis on one side of the body), and Muscle Weakness (general muscle weakness).
Record review of Resident #76's MDS dated [DATE] revealed that a BIMS score of 7 which indicated Resident #76 had severely impaired cognition. The MDS also revealed, Resident #76, required extensive assistance for all of his ADLs and was a two-person physical assist.
Record review of Resident #76's Care Plan dated 6/1/23, revealed a problem initiation on 6/6/23 cigarettes and lighter will be kept at the nurse's station/designated area. Does not require assistance with smoking. Considered a Safe Smoker.
During an observation on 10/30/23 at 10:04 a.m. it was observed Resident #76 had 6 packs of cigarettes and a lighter in his room. Smoking materials were stored on dresser and bedside tables in plain view.
During an interview on 10/31/23 at 11:04 a.m. Resident # 76 stated that he goes out and smokes whenever he wants to. He stated he keeps his cigarettes and lighter with him in the room. He stated he smokes about a pack every day. He stated he has always kept his own lighter and cigarettes and staff do not take them from him.
During an interview and observation on 10/31/23 at 11:23 a.m. with CNA F She stated residents are not allowed to keep their smoking materials in their room. She stated that residents must keep their smoking materials in a secured area that only staff have access to. She stated residents need to ask a nurse to receive their smoking materials. She stated she did not think Resident # 76 had cigarettes in their room. CNA F entered the room and found 7 packs of cigarettes and a lighter. She took the smoking material to the nurse's station.
During an interview on 10/31/23 at 11:31 a.m. with RN R she stated she was not aware of the cigarettes in Resident #76's room. She stated his family may have brought the cigarettes and left them in the room. She stated according to facility policy residents are not allowed to keep smoking materials in the room. She stated the smoking supplies must be kept at the med cart. She stated residents are able to ask for cigarettes and receive their smoking materials from staff only. She stated residents could be placed at risk by keeping their smoking supplies as they could smoke in their room unsupervised.
2. Record review of Resident #18's face sheet, dated 11/02/23, indicated he was a [AGE] year-old male, admitted to the facility on [DATE]. His diagnoses included quadriplegia (paralysis of all four limbs), colostomy status (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall so as to bypass a damaged part of the colon), and shortness of breath (an intense tightening in the chest, air hunger, difficulty breathing, breathlessness or a feeling of suffocation).
Record review of Resident #18's annual MDS assessment, dated 10/07/23, indicated he was rarely/never understood, and he rarely/never understood others. A BIMS score was not entered into the MDS because Resident #18 was rarely/never understood. He did not exhibit behaviors of rejection of care or wandering. Resident #18 was coded as dependent (helper does all of the effort) for eating, oral hygiene, toileting, bathing, dressing, and personal hygiene. Transfers for Resident #18 were coded as not attempted and the resident did not perform the activity prior to the current illness, exacerbation, or injury. The MDS indicated he had a diagnosis of cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain).
Record review of Resident #18's care plan, dated 11/02/23, indicated a care area of impaired physical mobility. The goals included all physical function needs to be provided by staff during next 90 days. Interventions included provide appropriate level of assistance to promote safety of resident and requires total assistance.
During an observation on 10/30/23 at 10:50 AM, CNA CC and CNA DD prepared for a transfer of Resident #18 from the shower chair to his bed in his room. The CNA's moved Resident #18's shower chair next to his bed and left the wheels unlocked. A towel was folded and placed underneath his legs. Both CNA's reached under Resident #18's arms and lifted him out of the shower chair by holding underneath his arms and the other hand on the towel underneath his legs. CNA CC kicked the shower chair out of the way and they placed the resident in his bed and helped him lay down. The CNA's did not use a gait belt to transfer Resident #18.
During an interview on 11/02/23 at 08:10 AM, CNA DD said she had received training on transfers. She said Resident #18 was supposed to be a mechanical lift (a device that allows a person to be lifted and transferred with a minimum of physical effort) transfer but his family member wants the staff to lift him instead of using the mechanical lift. She said they did not lock the wheels to the chair when they lifted him from the chair to the bed so they can push the chair out of the way when they have lifted him. She said he had not fallen yet so she did not think he could be injured by the wheels to the chair being unlocked. She said they probably should have used a gait belt, but they usually do not because he is unable to stand. She said by lifting him from under his arms it was possible he could sustain bruising or injury to his arms or shoulders.
During an interview on 11/02/23 at 10:15 AM, LVN N said she expected the CNAs to transfer Resident #18 by using their arms under his arms and with a towel under his legs. She said that was how the staff were instructed to transfer him, by family and management. She said the shower chair wheels should have been locked. She said he was not supposed to be a mechanical lift transfer because he cannot lay flat. She said there was the possibility of him receiving bruises or injury to his arms or shoulders because they lifted him with by his arms.
During an interview on 11/02/23 at 11:22 AM, CNA CC said she received training on transfers. She said Resident #18 was not supposed to be a mechanical lift transfer because his family did not want him to transfer via a mechanical lift. She said they keep the wheels unlocked on the chair because they had to push the chair out of the way once they have lifted Resident #18 when they transfer him to the bed. She said they usually used a towel between his legs. She said the family preferred it that way because it kept his feet off the floor while they transfer him. She said they lifted him by his arm pits to try and prevent bruising. She said she did not think that Resident #18 could get any bruising or injury to his shoulder as a result of lifting him by his armpit. She said they do not use a gait belt with him because he cannot stand. She said he was paralyzed on his left side.
During an interview on 11/02/23 at 01:47 PM, ADON P said she did not expect Resident #18 to be transferred without a gait belt and by lifting from his arm pits. She said it was never acceptable for a resident to be transferred by his arms. She said the wheels on the chair should have been locked. She said Resident #18 could have been dropped, suffered injury to his joint, suffered a broken bone, or a skin tear. She said since he was care planned as a total assist he should have been transferred with a mechanical lift. She said she expected them to use a gait belt when he was transferred.
During an interview with the Administrator on 11/01/23 at 11:12 a.m. she stated that their facility policy prohibits residents from retaining their smoking supplies such as lighters and cigarettes. She stated residents are not allowed to keep their smoking supplies so that it is safer to maintain the materials. She stated that she suspected the resident's family provided the cigarettes to him and they did not know it was there in his room.
During an interview on 11/02/23 at 03:10 PM, the Administrator said she expected the resident to use the proper technique and equipment to transfer a resident. She said it was never okay to handle a resident by the arms, or without a gait belt. She said the resident could suffer an incident or accident as a result of the wheels not being locked and using the improper technique. She said Resident #18 could suffer physical or emotional harm.
During an interview on 11/02/23 at 02:21 PM, the DON said she expected the staff to transfer residents using the proper safe technique. She said they should have locked the wheels, and they should not have lifted underneath Resident #18's arms. She said she expected the CNA's to use a gait belt. She said the resident could have fallen and suffered an injury. She said it had been an ongoing problem with his family in what techniques the staff can use to transfer Resident #18. She said if they needed to use another method to transfer Resident #18 she expected it to be included in the care plan.
During an interview on 11/2/23 at 1:02 p.m. with the Director of Nurses she stated that residents are not allowed to keep their smoking materials for their safety. She stated that she expects her staff to follow the smoking policies of the facility that prohibits residents from keeping their smoking materials including lighters and cigarettes.
Record review of an undated facility policy titled; Resident Smoking Policy revealed that This facility shall provide an environment where residents who smoke may do so safely. All residents who smoke will be supervised at all times. This facility believes that residents have the right to a smoke-free environment. Therefore, smoking is prohibited in this facility except in outside designated smoking areas. Residents who smoke shall not be permitted to retain cigarettes, pipes, tobacco, lighters, lighter fluids and butane gas; other forms of gas or fluids nor matches at any time. The facility is responsible for keeping all smoking material in a safe secure area.
Record review of the facility's policy, ADL care - Transfer techniques, last revised 02/12/20, stated:
.Staff will provide safe and effective transfer techniques for residents in accordance to standard practice guidelines .
.Procedure:
.transfer from bed to chair (pivot technique)
Place chair in appropriate position facing the foot of the bed
Place bed in low position where the resident's feet are on the floor
Use additional caregivers as necessary .
.Position wheelchair properly next to bed
Remove armrest nearest bed
Lock wheelchair
Raise footplates
Use stand and pivot technique with one caregiver if appropriate
Apply gait/transfer belt snugly and low so it circles the resident's waist .
.grasp transfer/gait belt keeping palms along resident's side
Rock resident to standing position on the count of three ensuring body weight is moving with the resident's
Maintain stability of the resident's weakened leg with knee .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident who was incontinent of bladder recei...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure a resident who was incontinent of bladder received appropriate treatment and services to prevent urinary tract infections for 1 of 7 residents (Resident #27) reviewed for appropriate treatment and services to prevent urinary tract infections (an infection in any part of the urinary system, the kidneys, bladder, or urethra (is a hollow tube that lets urine leave your body)).
The facility failed to ensure Resident #27's indwelling catheter (drains urine from your bladder into a bag outside your body) remained free of dependent loops (a configuration of catheter tubing where the drainage tubing dips below the entry point into the catheter bag) and had a leg strap to anchor catheter to his leg.
This failure could place residents at risk for urinary tract infections.
Findings included:
Record review of Resident #27's face sheet dated 10/30/23 indicated Resident #27 was a [AGE] year-old male and admitted on [DATE] and 04/06/23 with diagnoses including cerebral infarction ((also known as a stroke) refers to damage to tissues in the brain due to a loss of oxygen to the area), pressure ulcer of buttock (also known as bedsores, are an injury that breaks down the skin and underlying tissue), stage 3, and pain.
Record review of Resident #27's annual MDS assessment dated [DATE] indicated Resident #27 was usually understood and usually understood others. The MDS indicated Resident #27 had a BIMS score of 09 which indicated moderately impaired cognition and required limited assistance with dressing, extensive assistance with bed mobility, toilet use, personal hygiene, and bathing. The MDS indicated Resident #27 had an indwelling catheter and always had bowel incontinence.
Record review of Resident #27's care plan dated 09/21/23 indicated Resident #27 was at risk for problem with elimination related to Foley catheter placement, history of urinary tract infection as evidence by diagnosis of obstructive uropathy (is a disorder of the urinary tract that occurs due to obstructed urinary flow). Intervention catheter care every shift and as needed and monitor for signs and symptoms of urinary tract infection.
Record review of Resident #27's consolidated physician order dated 08/07/23 indicated Foley Catheter 16 fr, night shift to continuous gravity drainage and catheter care. Bulb size 10 mL. ***Privacy bag checked, and placement of leg strap verified every shift**** The consolidated physician order indicated Resident #27 had an diagnosis of urinary tract infection.
Record review of Resident #27's TAR dated 10/01/23-10/31/23 indicated Foley Catheter 16 fr, night shift to continuous gravity drainage and catheter care. Bulb size 10 mL. ***Privacy bag checked, and placement of leg strap verified every shift**** Dx: Obstructive (is a disorder of the urinary tract that occurs due to obstructed urinary flow) and reflux (is kidney scarring caused by urine flowing backward from the bladder into a ureter and toward a kidney) uropathy. Start date: 08/07/23. The TAR indicated documentation of verification 10/01/23-10/31/23.
During an interview and observation on 10/30/24 at 11:24 a.m., Resident #27 was lying in bed on his back. Resident #27 looked confused and said he did not know about a strap around his leg to hold the catheter.
During an observation on 10/31/23 at 3:02 p.m., Resident #27 got wound care performed by WCN NN and no leg strap to hold his indwelling catheter was noted. Resident #27's indwelling catheter tubing was looped through the brief tabs forming a dependent loop.
During an interview om 11/02/23 at 10:26 a.m., WCN NN said she did not recall seeing a leg strap on Resident #27's leg for his indwelling catheter during his dressing changes. She said leg strap was important to prevent pulling. She said no leg strap and dependent loops placed residents at risk for infection and damage to the urethra. She said the nurses should be checking for a leg strap and no dependent loops.
On 11/02/23 at 11:20 a.m., an indwelling catheter policy was requested from the ADM. The policy was not provided prior or after exit.
During an interview on 11/02/23 at 12:47p.m., an anonymous staff member said Resident #27 currently did not have leg strap and never had a leg strap for his catheter. They said a leg strap helped the catheter not move. They said they normally looped the tubing in his brief to prevent it from pulling. They said not having a leg strap could cause a tear in Resident #27 genital and leakage. They said they had not been instructed to not loop catheter tubing.
During an interview on 11/02/23 at 2:06 p.m., LVN N said all residents with an indwelling catheter should have a leg strap. She said the LVNs were responsible for making sure residents had a leg strap. She said the leg strapped helped the catheter from pulling. She said not having a leg strap could cause pain and trauma to the urethra. She said those issues could cause problem with urinations.
During an interview on 11/02/23 at 2:52 p.m., RN TT said this was her 3rd shift working at the facility. She said she did not know if Resident #27 had a leg strap on. She said the CNAs should tell the nurses if a resident did not have one. She said Resident #27 should have a leg strap on to secure his catheter. She said the leg strap prevented pulling and from the catheter coming out. She said pulling of the catheter could cause a tear and damage the urethra or split the penis. She said the damage of the urethra could cause bleeding and pain during urination. She said dependent loops cause increased risk of infection.
During an interview on 11/02/23 at 3:04 p.m., the DON said Resident #27 should have a leg strap for his indwelling catheter. She said it was the nurse's responsibility to make sure resident had a leg strap. She said the leg strap kept the catheter in place and prevented dislodgement. She said pulling placed resident at risk for bleeding, irritation, and damaged to the urethra. She said loops through the resident's brief was not recommended due to the increased risk of infection.
Record review of a facility's .
The article from the Journal of Community Nursing December 12, 2014 titled The importance of fixation and securing devices in supporting indwelling catheters accessed at the Magonline Library website on 11/08/23 https://levityproducts.com/wp-content/uploads/2020/09/The-importance-of-fixation-and-securing-indwelling-catheters-2013.pdf stated, .catheter securing devices are vital part of catheter management .the catheter and attached drainage system should be well supported in a comfortable position for individual at catheter insertion to prevent complications .possible complications when not using adequate securing devices included .if the catheter migrates or is removed accidently, it can lead to urethral trauma, infection, patient discomfort and/or urinary retention .damage to the bladder neck can occur .lead to cleaving, causing discomfort and irritation .high potential risk for urinary tract infection .inflammation can lead to infection, tissue necrosis, blockage of urethra, bladder irritability, spasms and bypassing .high incidence of unplanned catheter changes .
The article from the Journal of wound Ostomy Continence Nursing May/June 2015 titled Prevalence of Dependent Loops in Urine Drainage Systems accessed at the National Library of Medicine website on 11/08/23 https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4423413/ stated, . A dependent loop is formed by excess drainage tubing in a urine drainage system where urine or liquid can accumulate. Dependent loops trap drained urine and are suspected of impeding bladder drainage and increasing the residual volume of retained urine in the bladder. Dependent loops have been associated with an odds ratio of 2.1 for developing catheter-associated urinary tract infection (CAUTI) .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents were offered sufficient fluid intake...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents were offered sufficient fluid intake to maintain proper hydration and health for 2 of 3 resident (Resident #3, Resident #6) reviewed for hydration.
The facility failed to ensure Resident #3 and Resident #6 hydration was within reach.
This failure could place residents at risk for dehydration (occurs when your body loses more fluid than you take in), electrolyte imbalance (occurs when certain mineral levels in your blood get too high or too low), and infections.
Findings included:
1. Record review of Resident #3's face sheet dated 11/02/23 indicated Resident #3 was 91-years-old male and admitted on [DATE] with diagnosis including dementia (a group of thinking and social symptoms that interferes with daily functioning), malignant neoplasm of prostate (is a disease in which malignant (cancer) cells form in the tissues of the prostate) and muscle weakness.
Record review of Resident #3's significant change in status MDS assessment dated [DATE] indicated Resident #3 was usually understood and sometimes had the ability to understand others. The MDS indicated Resident #3 had a BIMS score of 04 which indicated severely impaired cognitive impairment and required extensive assistance for bed mobility, dressing, eating, toilet use, personal hygiene, and total dependence for bathing.
Record review of Resident #3's care plan dated 09/21/22 indicated Resident #3 received a diuretic (medicines that help reduce fluid buildup in the body). Intervention included monitor for blood potassium level, hypotension (low blood pressure), and signs/symptoms of dehydration.
Record review of Resident #3's care plan dated 09/07/23 indicated Resident #3 had an altered nutritional status related to risk of malnutrition as evidence by thin liquid consistency. Intervention included monitor oral intake of food and fluid.
Record review of Resident #3's, October 2023-November 2023 ADL report, category: eating, fluid intake in ml indicated:
*10/27/23 no documentation of fluid intake
*10/28/23 no documentation of fluid intake
*10/29/23 at 11:56 a.m. 0 ml fluid intake (CNA MM), no documentation for 2pm-10pm or 10pm-6am shift
*10/30/23 at 7:30 a.m. 25 ml (CNA H), 11:30 a.m. 25 ml (CNA H), 4:30 p.m. 600 ml (CNA OO)
*10/31/23 at 7:30 a.m. 25 ml (CNA H), 11:30 a.m. 25 ml (CNA H), 4:30 p.m. 360 ml (CNA PP)
*11/01/23 at 7:30 a.m. 25 ml (CNA H), 11:30 a.m. 25ml (CNA H), 4:4:30 p.m. 360 ml (CNA PP)
Record review of Resident #3's Comprehensive Metabolic (is a blood test that gives doctors information about the body's fluid balance, levels of electrolytes like sodium and potassium, and how well the kidneys and liver are working) lab work dated 08/14/23 did not show electrolyte imbalance related to dehydration. No recent lab work drawn.
During an observation on 10/31/23 at 9:52 a.m., Resident #3's water pitcher was on his bedside table against the wall, not within reach.
During an observation on 10/31/23 at 2:10 p.m., Resident #3's water pitcher was on his bedside table against the wall, not within reach.
2. Record review of Resident #6's face sheet dated 10/30/23 indicated Resident #6 was a [AGE] year-old female and admitted on [DATE] and 09/07/20 with diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning), paraplegia (is a specific pattern of paralysis (which is when you can't deliberately control or move your muscles) that affects your legs), and chronic kidney disease (means your kidneys are damaged and can't filter blood the way they should).
Record review of Resident #6's quarterly MDS assessment dated [DATE] indicated Resident #6 was sometimes understood and sometimes had the ability to understand others. Resident #6 had unclear speech. The MDS indicated Resident #6 was unable to complete BIMS and had short-and-long term memory problem recall. The MDS indicated Resident #6 had severely impaired cognitive skills for daily decision making. The MDS indicated Resident #6 required limited assistance for eating and dressing, extensive assistance for bed mobility and bathing, and total dependence for toilet use.
Record review of Resident #6's care plan dated 09/29/22 indicated Resident #6 had altered nutritional status related to use of diuretics, laxative and/or cardiovascular as evidence by resident has inadequate fluid intake. Intervention included monitor oral intake of food and fluid.
Record review of Resident #6's, October 2023 -November 2023 ADL report, category: eating, fluid intake in ml indicated:
*10/27/23 no documentation of fluid intake
*10/28/23 no documentation of fluid intake
*10/29/23 at 7:30 a.m. 360 ml (CNA MM), at 11:30 a.m. 360 ml (CNA MM)
*10/30/23 at 7:30 a.m. 50 ml (CNA H), at 11:30 a.m. 50 ml (CNA H), at 4:30 p.m. 600 ml (CNA OO)
*10/31/23 at 7:30 a.m. 25 ml (CNA H), at 11:30 a.m. 50 ml (CNA H), at 4:30 p.m. 600 ml (CNA OO)
*11/01/23 at 7:30 a.m. 50 ml (CNA H), at 11:30 a.m. 50 ml (CNA H), at 4:30 p.m. 600 ml (CNA OO)
Record review of Resident #6's lab work, provided by the facility, indicated no electrolyte lab work had been drawn since 09/09/20.
During an interview on 10/30/23 at 2:16 p.m., family member C said one of her main concerns was her family member's water was never within reach when she visited. Family member C said her family member also did not have the strength to lift the water pitcher and she brought smaller cups for her to use. Family member C said she had to fill her family members pitcher herself and sometimes other residents too.
During an observation on 10/30/23 at 3:43 p.m. Resident #6's clear water pitcher with ml marking on the side, was full of water with no ice and on the bedside tray not within reach.
During an observation on 10/31/23 at 9:26 a.m. Resident #6's clear water pitcher was filled between the 600ml-700ml marking with no ice. The water pitcher was on the bedside tray not within reach.
During an observation on 10/31/23 at 9:42 a.m., CNA H started passing out ice water on the 100-hall.
During an observation on 10/31/23 at 11:35 a.m., Resident #6 had fresh ice water filled to 700 ml but was on the bedside tray not within reach.
During an observation on 10/31/23 at 2:05 p.m., Resident #6's water pitcher was still at 700 ml of water with no ice and on the bedside tray not within reach.
During an observation on 10/31/23 at 4:00 p.m., Resident #6's water pitcher was still at 700 ml of water with no ice and on the bedside tray not within reach.
During an interview on 11/02/23 at 12:47 a.m., an anonymous staff member said they passed out ice water at the start of each shift and after dinner. They said CNAs should make sure resident's water was within reach. They said they filled up the water pitcher to about 700 ml and counted down from there how much the resident drank. They said they had arrived on their shift and a resident water pitcher was filled to top with no ice. They said they had arrived on their shift and Resident #3 and Resident #6 bedside tray holding the water pitcher would be pushed out of reach. They said Resident #6 needed her water poured in smaller cups with a straw to help her drink. They said drinking adequate water helped prevent dehydration and dry skin. They said not having enough water could hurt the kidneys.
During an interview on 11/02/23 at 2:06 p.m., LVN N said anybody could pass water out. She said anybody could make sure it was within reach. She said the LVNs should ensure the aides are passing and offering hydration and keeping it within reach. She said she monitored hydration by asking resident if they had water during med pass and offered water to resident who need encouragement. She said hydration should be passed every shift and when asked by the resident. She said aides should offer hydration to resident every time they went into their rooms. She said adequate hydration prevented dehydration which could result in death.
During an interview on 11/02/23 at 3:04 p.m., the DON said hydration should be passed out on each shift and as needed. The DON said anyone could pass out hydration, but the aides were initially responsible. She said the LVNs should ensure hydration was passed out as needed and offered to resident frequently. She said when she did morning rounds, she monitored hydration. She said hydration was important to prevent dehydration and skin issues. She said dehydration could cause imbalances and decrease fluid volume which can affect vital signs.
Record review of a facility's Hydration policy revised 04/07 indicated .the staff will provide supportive measures such as providing fluids .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure each resident's drug regimen was free from unnecessary medic...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure each resident's drug regimen was free from unnecessary medications (is a medication used: In excessive doses (including duplicate therapy); or For excessive duration; or Without adequate monitoring; or Without adequate indication for its use; or In the presence of adverse consequences which indicate the dose should be reduced or discontinued) for 1 of 5 residents (Resident #29) reviewed for unnecessary medications in that:
The facility failed to ensure Resident #29 had appropriate diagnoses for the use of Acetaminophen (is used to treat many conditions such as headache, muscle aches, arthritis, backache, toothaches, colds and fevers), Albuterol (is used to prevent and treat difficulty breathing, wheezing, shortness of breath, coughing, and chest tightness caused by lung diseases such as asthma and chronic obstructive pulmonary disease (COPD; a group of diseases that affect the lungs and airways)), Boost (a nutrient-packed high protein nutritional drink for muscle health and immune support), House shake (Fortified Nutritional Shakes provides a convenient way to supplement calories and protein), bedtime snack, Linezolid (is used to treat infections, including pneumonia, and infections of the skin), Magnesium (is used as a dietary supplement for individuals who are deficient in magnesium), and Tussin (is used to relieve coughs caused by the common cold, bronchitis, and other breathing illnesses).
This failure could place residents at risk for adverse drug reactions (unintended, harmful events attributed to the use of medicines) and receiving unnecessary medications.
Findings included:
Record review of Resident #29's face sheet dated 10/30/23 indicated Resident #29 was 91-years-old male and admitted on [DATE] with diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning), chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe), acute respiratory failure (happens when not enough oxygen passes from your lungs to your blood), Type 2 diabetes (a chronic condition that affects the way the body processes blood sugar (glucose)), vitamin deficiency (a deficiency of one or more essential vitamins), pain, abnormal weight loss
Record review of Resident #29's quarterly MDS assessment dated [DATE] indicated Resident #29 was usually understood and usually understood others. The MDS indicated Resident #29's BIMS score was 10 which indicated moderate cognitive impairment and required extensive assistance for bed mobility, dressing, toilet use, personal hygiene, and bathing.
Record review of Resident #29's care plan dated 11/11/22 indicated Resident#29 had pain related to severe cognitive impairment as evidence by acetaminophen 325 mg 2 tablet by mouth. Intervention included administer pain medication as ordered.
Record review of Resident #29's care plan dated 11/11/22 indicated Resident#29 had altered nutritional status related to increase needs for wound care and admission status: recent weight loss as evidence by increase nutrients needs, pressure ulcer, and significant weight loss. Intervention included provide vitamins.
Record review of Resident #29's care plan dated 09/25/23 indicated antibiotic as evidence by Zyvox (Linezolid) 600 mg 1 tablet by mouth 2 times a day for 10 days (09/25/23). Intervention included observe for possible side effects, please review medication information listed on electronic healthcare record for specific antibiotic side effects.
Record review of Resident #29's consolidated physician order dated:
*05/03/22 HS snack daily at bedtime (ordered as a snack food or beverage items to be given at the hour of sleep for diabetics)
*05/03/22 Magnesium 200mg 2 tablets by mouth 1 time per day
*07/08/22 House Shake 1 can by mouth 3 times per day
* 12/12/22 Acetaminophen 325mg tablet 2 tablets by mouth 2 times per day
*06/21/23 Boost Plus 0.06 gram-1.5 kcal/ml oral liquid (Lactose-reduced food) 1 bottle by mouth 1 time per day at lunch
*06/30/23 Tussin DM Clear 10mg-100mg/5ml oral syrup 10 ml by mouth 2 times per day
*09/25/23 Linezolid 600mg tablet 1 tablet by mouth 2 times per day 10 days
*10/19/23 Albuterol sulfate 2.5mg/3ml solution for nebulization 1 solution for nebulization inhalation 4 times per day as needed for shortness of breath nebulization
Record review of Resident #29's MAR dated 10/01/23-10/31/23 indicated:
* HS snack daily at bedtime. Dx: Acute respiratory failure. Start date: 05/30/22. Acute respiratory failure was related to the lungs not snacks at bedtime for diabetics.
* Magnesium 200mg 2 tablets by mouth 1 time per day. Dx: diabetes mellitus without complication. Start date: 06/28/23. Diabetes was related to the glucose level not Magnesium vitamin deficiency.
* House Shake 1 can by mouth 3 times per day. Dx: Cellulitis of left lower limb. Modification date: 06/28/23. Cellulitis was a deep infection of the skin caused by bacteria not related to fortified shake for nutrition.
* Acetaminophen 325mg tablet 2 tablets by mouth 2 times per day. Dx: Type 1 diabetes mellitus (is a condition in which your immune system destroys insulin-making cells in your pancreas) with diabetic neuropathy (a type of nerve damage that can occur with diabetes). Modification date: 04/14/23. Acetaminophen was used to treat fever or pain not blood glucose levels.
*Boost Plus 0.06 gram-1.5 kcal/ml oral liquid (Lactose-reduced food) 1 bottle by mouth 1 time per day at lunch. Dx: Dementia. Start date: 06/21/23. Boost was used for weight loss management not used to Dementia.
* Tussin DM Clear 10mg-100mg/5ml oral syrup 10 ml by mouth 2 times per day. Dx: Dementia. Start dated: 06/30/23.Tusssin DM was a cough medicine not used to treat Dementia.
*Linezolid 600 mg 1 tablet by mouth 2 times per day 10 days ESBL in urine Dx: Chronic kidney disease (means your kidneys are damaged and can't filter blood the way they should). Modification date: 09/25/23. End date: 10/05/23. Linezolid was an antibiotic and should be used to treat a diagnosis of infection.
* Albuterol sulfate 2.5mg/3ml solution for nebulization 1 solution for nebulization inhalation 4 times per day as needed for shortness of breath nebulization. Dx: dementia. Modification date: 07/23/23. End date: 10/19/23. Albuterol sulfate was used to treat difficulty breathing not Dementia.
During an interview on 11/02/23 at 2:06 p.m., LVN N said she had been working at the facility for 4 years. She said the nurse who put the medication order in should make sure the right diagnosis is selected for the medication. She said other LVNs who administered the medication and the ADON should also monitor appropriate diagnoses with medications. She said the appropriate diagnosis was important to understand why a medication was given, know if the resident received the right medication for the prescribed diagnosis, and for billing purposes. She said it could negatively affect the resident if a wrong medication was given for the wrong diagnosis which could harm the resident. She said Acetaminophen was normally given for pain and/or fever (elevated body temperature) and Linezolid was an antibiotic. She said Albuterol was normally prescribed for resident with COPD or upper respiratory infections. She said Tussin DM was normally ordered for coughing or respiratory issues so Dementia was not an appropriate diagnosis. She said Boost and House shakes were normally ordered for resident with weight loss. She said Magnesium was used for resident with vitamin deficiencies.
During an interview on 11/02/23 at 3:04 p.m., the DON said all nursing staff was responsible for appropriate diagnoses with medications. She said on admission the orders should be inputted correctly with the appropriate diagnoses by the nurse. She said the MDS coordinator and DON tried to review orders for appropriate diagnoses, but the facility received a lot of admission. She said most nursing staff when inputting medication orders, select the first diagnoses listed. She said the resident's orders got behind because each order had to be manually fixed and she was only one person. She said the responsibility untimely fell on her to ensure medications had appropriate diagnoses. She said appropriate diagnosis was important to understand why a medication was be given and was the treatment effective.
During an interview on 11/02/23 at 4:07 p.m., the ADM said she expected nursing administration to handle appropriate diagnoses with medication for the residents.
Record review of a facility's Medication Ordering and Receiving from Pharmacy Providers policy revised 01/12/20 indicated .staff will order and receive medication from pharmacy providers in accordance with standard practice guideline .
Review of Nursing Process: Patient Safety during drug therapy (2024), https://www.nursingcenter.com/clinical-resources/nursing-drug-handbook/ndh-toolkit/nursing-process was accessed on 11/08/2023 indicated .drug therapy is a complex process that can easily lead to adverse patients events .applying the nursing process .assessment, nursing diagnosis .during drug therapy enables the nurse to systemically identify the drug therapy needs of each patient .administer medication utilizing the eight rights .right drug .right reason .
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of a...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to promote antibiotic stewardship by ensuring the appropriate use of antibiotic therapy and providing written rationale, by the provider, when an antibiotic was used despite criteria, to determine the appropriate use of an antibiotic for 1 of 4 residents reviewed for antibiotic use. (Resident #29)
The facility failed to ensure Resident #29's urinalysis (is a test that examines the visual, chemical, and microscopic aspects of your urine) with a culture (checks urine for germs (microorganisms) that cause infections) was collected prior to antibiotics starting.
The facility failed to ensure Resident #29 Cefdinir (is used to treat bacterial infections in many different parts of the body) has an appropriate diagnosis for indication of use.
The facility failed to ensure Resident #29 was not treated with an antibiotic when lab work did not indicate a urinary tract infection (an infection in any part of the urinary system, the kidneys, bladder, or urethra).
This failure could place residents receiving antibiotics at risk for unnecessary antibiotic use, inappropriate antibiotic use, and increased antibiotic-resistant infections (happens when germs like bacteria and fungi develop the ability to defeat the drugs designed to kill them).
Findings included:
Record review of Resident #29's face sheet dated 10/30/23 indicated Resident #29 was 91-years-old male and admitted on [DATE] with diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning), chronic kidney disease (means your kidneys are damaged and can't filter blood the way they should), acute kidney failure (occurs when your kidneys suddenly become unable to filter waste products from your blood), and benign prostatic hyperplasia (is a condition in men in which the prostate gland is enlarged and not cancerous) with lower urinary tract symptoms.
Record review of Resident #29's quarterly MDS assessment dated [DATE] indicated Resident #29 was usually understood and usually understood others. The MDS indicated Resident #29's BIMS score was 10 which indicated moderate cognitive impairment and required extensive assistance for bed mobility, dressing, toilet use, personal hygiene, and bathing. The MDS indicated Resident #29 had frequent urinary incontinence and always had bowel incontinence.
Record review of Resident #29's care plan dated 09/25/23 indicated use of antibiotic as evidence by Cefdinir 300mg capsule 1 capsule by mouth 2 times per day for 10 days (10/26/23). Intervention included use of antibiotics should be limited to confirmed or suspected bacterial infection.
Record review of Resident #29's hospice communication form received by Hospice RN dated 08/04/23 indicated Resident #29 had issues/symptoms of burning on urination/urgency. The hospice communication form indicated a new order for urinary analysis with culture and Cefdinir 300mg twice a day x 10 days.
Record review of Resident #29's MAR dated 08/01/23-08/31/23 indicated Cefdinir 300mg 2 capsule by mouth 2 times per day. Dx: congestive heart failure. Start date: 08/05/23. End date: 08/07/23. The MAR indicated Resident #29 received 2 days of the wrong dosage of Cefdinir.
Record review of Resident #29's MAR dated 08/01/23-08/31/23 indicated Cefdinir 300mg 1 capsule by mouth 2 times per day for 10 days. Dx: congestive heart failure. Start date: 08/07/23. End date: 08/17/23. The MAR indicated Resident #29 antibiotic should have been discontinued from the start date of 08/05/23 not 08/07/23. The MAR indicated Resident #29 received doses from 08/08/23-08/17/23.
Record review of Resident #29's nurse note, by RN R, dated 08/08/23 indicated .urine collected for urinalysis with culture and screen .urine yellow and cloudy .ready for pick up from lab . No other nurse notes for August 2023 noted.
Record review of Resident #29's UA with C&S, with collection date 08/09/23 at 5:22 a.m., received by lab 08/09/23 at 10:30 a.m. indicated no pathogens detected.
Record review of the facility's infection control log dated 08/01/23-08/31/23 indicated on .08/05/23 [Resident #29] .pathogens: normal flora/negative .infection category: urinary without catheter .related diagnosis: unspecified congestive heart failure .antibiotic: Yes .Disposition: Facility treatment successful .status: resolve .
Record review of Resident #29's urine culture dated 09/21/23 indicated .Klebsiella pneumoniae confirmed .positive extended-spectrum beta lactamase (ESBL) .these organisms are uniformly resistant to all .Multi-drug resistant (is a germ that is resistant to many antibiotics) .
During an interview on 11/02/23 at 3:04 p.m., the DON said the facility followed the McGreer criteria for their antibiotic stewardship program. She said she believed a resident had to meet 3 criteria to start antibiotic. She said Resident #29 had a couple of infection recently, urinary tract and cellulitis in his leg. She said sort of recalled Resident #29 being started on Cefdinir for a suspected UTI then the lab coming back negative. She said he could have stayed on the antibiotic for cellulitis, but she was not sure. She said she ADON P was the Infection Control Preventionist.
During an interview on 11/02/23 at 4:06 p.m., ADON P said she started July 2023 and was not certified to be the Infection Control Preventionist. She said she did not do the Antibiotic Stewardship Program.
Record review of a facility's Antibiotic Stewardship policy reviewed 01/21 indicated .widespread use of antibiotics has resulted in an increase in antibiotic-resistant infections .it is our policy to maintain an Antibiotic Stewardship Program to promote the appropriate use of antibiotics to treat infections .prescription record keeping .dose, duration, and indication of every antibiotic prescription MUST be documented in the medical record for every resident .
Record review of a facility's Infection Prevention and Control Surveillance policy revised 01/22 indicated .surveillance definition for urinary tract infection .for resident without an indwelling catheter .both criteria 1 and 2 must be present .at least 1 of the following sign or symptom sub criteria .acute dysuria or acute pain, swelling, or tenderness of the testes, epididymis, or prostate .fever or leukocytosis and at least 1 of the following localizing urinary tract sub criteria .in the absence of fever or leukocytosis, then 2 or more of the following localizing urinary tract sub criteria .one of the following microbiologic sub criteria .at least .of no more than 2 species of microorganisms in a voided urine sample .at least .of any number of organism in a specimen collected by in-and-out catheter .UTI should be diagnosed when there are localizing .signs and symptoms and a positive urine culture .urine specimens for culture should be processed as soon as possible, preferably within 1-2 hours .
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0925
(Tag F0925)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to keep th...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to maintain an effective pest control program to keep the facility free of pest for one (room [ROOM NUMBER]) of 6 rooms reviewed for pests.
The facility failed to treat room [ROOM NUMBER] for roaches.
These failures placed residents at risk for the potential spread of infection, cross-contamination, food-borne illness, and decreased quality of life.
Findings included:
During an observation on 10/31/23 at 9:30 a.m. surveyor spotted approximately 10-15 roaches near some boxes stored on the floor of room [ROOM NUMBER]. There were food crumbs on the floor, stacked boxes with personal belongings of the resident, and large roaches were visible when the boxes were disturbed.
During an interview on 10/31/23 at 9:38 a.m. with the Maintenance Supervisor he stated the facility is contracted with a Pest Control company who comes out once a month to the facility to inspect and spray for pests. He stated currently the facility does not have a pest control issue. He stated that there had not been a roach infestation in the building since 2022. He stated that he has not seen any roaches in the building while doing his daily rounds. He stated that in the past they had issues with roaches in the building. He stated that during Covid (2020 to 2022) their previous pest control company did not want to come out and spray due to Covid. He stated when the current Pest Control company took over it knocked out the problem they had with roaches as they started spraying rooms. He stated that the Pest Control company took over January of 2022. He stated the Pest Control company comes out once a month to spray currently. He stated that none of the residents have told him they have seen roaches in their room or the building.
During an interview and Observation on 10/31/23 at 10:01 a.m. with the Maintenance Supervisor he stated that he can now see the roaches in room [ROOM NUMBER] and where they are hidden. He stated that he will call his man at pest control services to bring out some roach traps. He stated he was unaware of the infestation.
During an interview with the Housekeeping Supervisor on 10/31/23 at 10:04 a.m. he stated that his staff are trained to report pests in the building. He stated residents whose family leave food in their rooms sometimes have pests. He stated if food is left out there is a higher likelihood that pests will enter the room. He stated they encourage family to store food in Tupperware. He stated Resident # 68 (room [ROOM NUMBER]) had lots of food stored in his room. He stated Resident # 68 is the kind of person who screams and kicks when someone touches his belongings.
During an interview on 10/31/23 at 10:15 a.m. with Housekeeper Y he stated that he knew there were roaches in room [ROOM NUMBER]. He stated he did not report to the Housekeeping Supervisor or anyone else that he knew there were roaches in the room. He stated he started seeing them yesterday. He stated that it was in Resident #68's room. He stated that he was trained by the Housekeeping Supervisor to report when he saw pests in the building including roaches. He stated he did not report the roaches because he did not have time to.
During an interview on 11/1/23 at 11:12 a.m. with the Administrator she stated that Resident # 68 had some roaches in his room. She stated that they tried to place his food into a container, but he won't put his food away after he has had a snack. She stated that he is a snacker but also doesn't clean up after himself. She stated that staff will now start entering his room and placing his snacks in containers and cleaning up after him. She stated that they also laid traps that are safe to be around the residents.
Record review of an undated facility policy titled Pest Control revealed that This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents . Garbage and trash are not permitted to accumulate and are removed from the facility daily.
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to treat each resident with respect and dignity and provi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to treat each resident with respect and dignity and provide care in a manner that promotes maintenance or enhancement of his or her quality of life for 2 of 3 residents (Resident #72, and Resident #201) reviewed for resident rights.
The facility failed to ensure LVN SS treated Resident #72 with respect and dignity.
The facility failed to ensure CNA HH treated Resident #72 with respect and dignity.
The facility failed to cover the foley catheter urine drainage bag with a privacy bag for Resident #201 while she was out of her room in public view.
These failures could place residents at risk for diminished quality of life, loss of dignity, and self-worth.
Findings included:
1. Record review of Resident #72's face sheet, dated 11/01/23, indicated she was a [AGE] year-old female, admitted to the facility on [DATE]. Her diagnoses included amyotrophic lateral sclerosis (a progressive neurodegenerative disease that affects nerve cells in the brain and spinal cord).
Record review of Resident #72's admission MDS assessment, dated 09/25/23, indicated she had a BIMS score of 09, which indicated moderate cognitive impairment. She was sometimes able to make herself understood, and usually understood others. She did not exhibit behaviors of rejection of care or wandering. She required extensive assistance with bed mobility, transfers, dressing, eating, toileting, and personal hygiene. The MDS indicated she had a condition or chronic disease that may result in a life expectancy of less than 6 months.
During an interview with Resident #72 and record review on 10/31/23 at 2:32 PM, 2 separate videos were provided to this surveyor by Resident #72's Power of Attorney. Resident #72's POA was present while viewing these videos.The first video was timestamped 10/24/23 at 3:12AM, and contained a staff member, identified as LVN SS by Resident #72. The video was taken from a camera that resides in Resident #72's room. In the video a staff member was seen providing care to Resident #72. LVN SS was seen conversing with Resident #72 and LVN SS said she was going to leave the room to get another staff member to assist her provide care for Resident #72. As LVN SS left the room Resident #72 raised her voice, in an attempt to get LVN SS's attention. As LVN SS left the room she was heard telling Resident #72: I am getting someone to help me, if you want to keep screaming it is going to take a minute because I am going to wait for you to calm down. The second video was timestamped as 10/14/23, and contained a staff member, identified as CNA HH by Resident #72. In the video, CNA HH was sitting in a chair at Resident #72's bedside, CNA HH had her hand on her own forehead and stated to Resident #72 What I'm asking you honey, I don't need you to ask me for other people. I just need you to answer me. Are you going to help me to help you? After reviewing these videos Resident #72 said she was afraid of the staff because they talked to her in this way. She said she was afraid of intimidation and retaliation if she reported this to the facility staff. Resident #72 said in the second video she was trying to tell CNA HH that she wanted to be set up in a specific way so she could eat. Resident #72 said she was trying to ask CNA HH if she would grab another staff member that was familiar with her care to assist CNA HH in getting her set up in the way she would like.
During an interview on 10/31/23 at 2:45PM, Resident #72's POA said I have never seen [Resident #72] this upset. She was crying and hyperventilating when she was telling me about the incidents.
During an interview on 11/02/23 at 11:22 AM, CNA CC said Resident #72 was difficult to care for. She said once she has gotten to know Resident #72, she has gained her trust. She said Resident #72 treats some staff differently. She said some staff she does not want in her room, and she will yell at them, some staff she likes she will allow in her room. She said she sometimes works with CNA HH. She said that she thought CNA HH could be rude to Resident #72. She said CNA HH did not have the patience to take care of Resident #72. She said if a Resident was not treated respectfully then that could make them sad. She said Resident #72 would not go to the bathroom and would hold it if CNA HH is on shift so that she does not have to deal with her. This surveyor showed CNA CC screenshots of the 2 videos provided by Resident #72's POA and she identified the staff member in the first video as LVN SS, and the staff member in the second video as CNA HH.
During an interview on 11/02/23 at 11:47 AM, CNA DD said Resident #72 wants company. She said Resident #72 likes to hold staff in the room when they come in. She did not typically treat staff rudely. She said Resident #72 is direct with what she wants and who she wants to deal with. She said telling a resident to If you want to keep screaming it is going to take a minute because I am going to wait for you to calm down could make them feel like a child or make them feel like they are not important. She said that could cause a resident to become depressed.
During an interview on 11/02/23 at 1:18PM, LVN SS said Resident #72 had made allegations before of her and other aides. She denied saying If you want to keep screaming it is going to take a minute because I am going to wait for you to calm down. She said saying that to a resident could make them feel not good.
During an interview on 11/02/23 at 01:47 PM, ADON P said being treated without respect and dignity could make a resident feel horrible. She said there was a better way to take care of the situation and LVN SS should have been nicer to her. She said Resident #72 could be more frustrated because she already has trouble communicating with the staff. She said she expected the staff to treat all the residents with respect and dignity.
During an interview on 11/02/23 at 02:21 PM, the DON viewed the first video provided to this surveyor by Resident #72's POA and identified the staff member as LVN SS. She said she was going to terminate LVN SS. She said the words spoken could make a resident feel horrible. She said she expected the staff to treat the residents with respect and dignity. She said it could have made the residents feel bad about themselves. She said that kind of behavior was not okay.
During an interview on 11/02/23 at 03:10 PM, the Administrator said the statements recounted by this surveyor from the videos could make a resident feel defeated. She said she expected the staff to treat all residents with respect and dignity.
2. Record review of Resident #201's face sheet dated 10/30/2023 indicated that resident was a 63-year- old female who admitted to the facility on [DATE] with diagnoses of cerebral vascular accident (an interruption in the flow of blood to cells in the brain), flaccid hemiplegia (the affected extremity exhibits decreased muscle tone and cannot be actively moved by the patient), and aphasia (a language disorder caused by damage in a specific area of the brain that controls language expression and comprehension).
Record review of Resident #201's MDS admission assessment, dated 10/01/2023, indicated Resident #201 had a BIMS of 99. This indicated severe cognitive impairment. Resident #201 was rarely to never understood. Resident #201 had an indwelling foley catheter since admission.
Record review of Resident #201's care plan dated 09/26/2023 indicated she had a urinary catheter. The care plan indicated the resident would be free of complications from having a foley catheter for the next 90 days. The care plan had an intervention listed to provide care and change the foley catheter as ordered by the physician.
During an observation on 10/30/2023 at 9:50 a.m., Resident #201 was in a low bed with the foley catheter bag noted to have 750 cc of dark amber urine to the bedside drainage bag. Resident #201 was unable to answer questions.
During an observation on 10/31/2023 at 9:15 a.m., Resident #201 was observed in her gerichair the lobby in front of the nurse's station. Resident foley catheter was hanging from the footrest of her chair with 1000cc of dark amber urine visible in the drainage bag.
During an observation on 10/31/2023 at 11:42 a.m., Resident #201 was observed in her gerichair in the hallway of 100 hall. The foley catheter bag had 1200 cc of dark amber urine with no privacy bag covering urine.
During an interview on 10/31/2023 at 11:45 a.m., CNA F stated Resident #201 got up 2-3 times per week for 1-3 hours. CNA F stated Resident #201 had sores on her bottom and could not sit up for extended periods of time. CNA F also stated the foley catheter was the one Resident #201 came from this hospital with. CNA F stated the bags the facility used had a built-in privacy panel to cover the resident's urine. CNA F stated privacy bags were important, so other people did not have to look at urine. CNAF stated it would be embarrassing to her to carry her own urine in an exposed bag in public. CNA F stated it would be gross to try to eat and drink around someone with exposed urine, as well.
During an interview on 11/02/2023 at 2:30 p.m., the DON stated it was the job of the charge nurse and CNA to make sure the residents had their foley catheter bags covered if they were going to be up in the communal areas. The DON stated not having a privacy bag could be a dignity issue if the resident felt embarrassed by the urine in the bag being visible.
Record review of the facility's undated policy, Resident Rights, stated:
.All residents shall be treated with kindness, respect, and dignity
1. Residents are entitled to exercise their rights and privileges to the fullest extent possible.
2. Our facility makes every effort to assist residents in exercising their rights to assure that residents are always treated with respect and dignity
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to develop and implement a baseline care plan for each resident that ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to develop and implement a baseline care plan for each resident that included the instructions needed to provide effective and person-centered care and provide the resident and their representative with a summary of the baseline care plan that included goals of the resident, summary of medications and dietary instructions, and services and treatments within 48 hours of admission for 4 of 10 residents reviewed for baseline care plans. (Resident #94, Resident #352, Resident #358, and Resident #361)
1.The facility failed to develop a baseline care plan with initial goals and the minimum healthcare information necessary to provide person-centered care within 48 hours of admission for Resident #94, Resident #352, Resident #358, and Resident #361.
These failures could place residents at risk of not receiving care and services to meet their needs.
Findings included:
1. Record review of Resident #94's face sheet dated 10/31/23 indicated Resident #94 was admitted to the facility on [DATE] with diagnoses including sepsis (serious condition resulting from harmful bacteria in the blood) due to MRSA (methicillin resistant staphylococcus aureus-bacteria), ESBL (extended spectrum beta lactamase resistance), weakness, abnormality of gait and mobility, lack of coordination, cognitive communication deficit, history of cerebral infarction (disruption of blood flow to the brain, also called a stroke), and traumatic subdural hemorrhage (bleeding in the skull caused by a traumatic head injury).
Record review of Resident #94's admission MDS assessment revealed it had not been completed.
Record review of Resident #94's undated care plan revealed there were no interventions related to PICC line care, dialysis three days a week for end stage renal disease, or therapy services.
Record review of Resident #94's Consolidated Orders dated 10/31/23 revealed she was receiving daptomycin 500 mg IV every other day for MRSA and had PICC line dressing changes as needed. Resident #94 had orders for dialysis on Monday, Wednesday, and Fridays at 4:00 PM and she had orders for physical, occupational, and speech therapy.
2. Record review of Resident #352's face sheet dated 10/31/23 indicated Resident #352 was admitted to the facility initially on 10/17/23 and readmitted on [DATE] (resident went to emergency room on [DATE] and returned same day) with diagnoses including surgery for an abdominal aortic aneurysm (enlargement of the main blood vessel that delivers blood to the body at the level of the abdomen, could be life-threatening if it bursts), severe protein-calorie malnutrition (lack of proper nutritional intake of protein and calories), weakness, abnormalities of gait and mobility, lack of coordination, history of respiratory failure, and elevated white blood cell count (could mean a bacterial or viral infection).
Record review of Resident #352's admission MDS assessment dated [DATE] indicated Resident #352 was understood and understood others. The MDS indicated a BIMS score of 15 which indicated Resident #352 had no cognitive impairment. The MDS indicated Resident #352 was receiving IV feedings. The MDS indicated Resident #352 had a PICC line for IV access on admission. The MDS showed triggered care areas of ADL functional/rehabilitation potential, dehydration/fluid maintenance and nutritional status with TPN (total parenteral nutrition-nutrition given through an IV into the blood).
Record review of Resident #352's care plan dated 10/31/23 revealed was no interventions related to changing the PICC line care, therapy, severe protein-calorie malnutrition, and abdominal aortic aneurysm.
Record review of Resident #352's Consolidated orders dated 10/31/23 revealed she had orders for PICC line dressing changes; she was receiving physical and occupational therapy for functional deficits with self-care and mobility; and she had wound care to her abdomen with a diagnosis of an abdominal aortic aneurysm.
3. Record review of Resident #358's face sheet dated 11/01/23 indicated Resident #358 admitted to the facility on [DATE] with diagnoses including a fracture to her right lower leg, osteomyelitis to right foot & ankle, weakness, hypertension, abnormality of gait and mobility, lack of coordination, atrial fibrillation (irregular, often rapid, heart rate that commonly causes poor blood flow), and heart disease.
Record review of Resident #358's admission MDS dated [DATE] indicated Resident #358 was understood and understood others. The MDS indicated a BIMS score of 12 which indicated Resident #358 had moderate cognitive impairment. The MDS showed triggered care areas of ADL functional/rehabilitation potential, dehydration/fluid maintenance with IV antibiotics, and pain.
Record review of Resident #358's undated care plan did not include interventions for PICC line care, external fixator to right lower leg, or ADL care needs.
Record review of Resident #358's Consolidated orders dated 10/31/23 revealed orders for PICC line dressing changes weekly and as needed if it becomes damp, loose, soiled, sign or symptoms of infection and she had wound care orders for pin care to the external fixator, wound care to a wound to her ankle.
Record review of Resident #358's nurse's notes dated 10/10/23 revealed she had an external fixator to her right ankle.
4. Record review of Resident #361's face sheet dated 10/30/23 revealed Resident #361 was admitted to the facility on [DATE] with diagnoses including lymphedema (swelling in an arm or leg caused by a blockage in the lymphatic system, part of the immune and circulatory systems), pneumonia (infection in lungs), weakness, abnormalities of gait and mobility, heart failure, and diabetes (high sugar levels in blood).
Record review of Resident #361's admission MDS dated [DATE] indicated Resident #361 was understood and understood others. The MDS indicated a BIMS score of 15 which indicated Resident #361 was cognitively intact. Resident #361 required extensive assistance of 2 persons for most ADLs. Resident #361 was always incontinent of urine and frequently incontinent of bowel. The MDS said Resident #361 did not have pressure ulcers. The MDS showed triggered care areas of ADL functional/rehabilitation potential and at risk for pressure ulcers.
Record review of Resident #361's undated care plan revealed it did include the care areas of pressure ulcer, surgical wound, below knee amputation, therapy, diabetes, heart failure, and diet were not initiated within 48 hours of admission.
Record review of Resident #361's Consolidated orders dated 10/31/23 revealed orders for occupational and physical therapy, wound care to a left below the knee amputation incision, wound care to his coccyx, insulin for his diabetes, he was receiving furosemide for edema and amiodarone for heart failure, and he had regular no added salt and reduced concentrated sweets diet.
During an interview on 11/01/23 at 11:18 AM, LVN KK said he had worked at the facility for 6 months. LVN KK said the base line care plan should be initiated on admission and then an RN had to complete it. LVN KK said the purpose of baseline care plan was so residents received the appropriate care they needed. LVN KK said the resident would be at risk of not having their needs met if the base line care plan was not completed timely and did not include the care areas needed to provide care to the resident.
During an interview on 11/01/23 at 6:02 PM, LVN O said she had worked at the facility for five years. LVN O said she did not know exactly who was responsible for the base line care plan, but it was part of the admission process. LVN O said the baseline care plan will not let her complete it and she can only save it and then it asks for a RN signature at the end. LVN O said the purpose of the base line care plan was to have all the information to care for the resident to guide the resident's care. LVN O said the resident would be at risk of not having their needs met if the base line care plan was not completed timely and included all the pertinent care areas to care for the resident.
During an interview on 11/02/23 at 8:36 AM, ADON P said she had worked at the facility since July of 2023. ADON P said the base line care plan was initiated by the admitting nurse during the admission assessment. ADON P said their admission assessment had the base line care plan built into it. ADON P said the purpose of the baseline care plan was to make sure all the resident's needs were being met and initiated within 24 hours. ADON P said the base line care plan was a guideline for the care of the resident. ADON P said the base line care plan becomes the comprehensive care plan. ADON P said she used an admission audit form to check off that all areas of the admission assessment were completed, which included the admitting nurse initiating the baseline care plan. She said she had to work the floor regularly and had gotten behind on completing the admission audits. ADON P said if the base line care plan did not include all needed care areas to care for the resident and was not initiated within 24 hours, the resident could not have their needs met.
During an interview on 11/02/23 at 10:05 AM, the DON said she had worked at the facility for six years. The DON said the admitting nurse was supposed to complete the admission assessment upon admission and their software had the base line care plan built into part of the admission assessment. The DON said the base line care plan should be completed within 24-48 hours and include interventions and goals to guide the resident's care until the comprehensive care plan was completed. The DON said she was ultimately responsible for ensuring the base line care plans were completed. The DON said the resident would be at risk of not having their needs met if the base line care plan did not include interventions and goals to care for the resident within 24-48 hours.
During an interview on 11/02/23 at 10:52 AM, the ADM said she would expect the base line care plan to be completed within 48 hours of the resident's admission to establish the basic needs of the resident with interventions and goals put in place to meet the needs of the resident until the comprehensive care plan could be completed. The ADM said the receiving nurse would be responsible for completing the base line care plan during admission. The ADM said the resident was at risk for not having their needs met if the baseline care plan was not completed within 48 hours and did not have inventions and goals to meet the resident's needs.
Review of the facility's policy titled Care Plans-Process with a revised date of February 2020 indicated . initiate a baseline care plan and complete within 48 hours of admission based on the physician's orders and nursing evaluation . the base line care plan facilitates care until the comprehensive care plan is developed within the first 14 days .
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activit...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary services to maintain dressing, bathing, and bed mobility were provided for 4 of 24 residents reviewed for ADLs (Resident #22, Resident #29, Resident #45, and Resident #79.)
The facility failed to provide Resident #29 with timely incontinence care.
The facility failed to assist Resident #22 with daily dressing.
The facility did not provide scheduled showers for Resident #22, Resident #45, and Resident #79.
These failures could place residents at risk of not receiving services/care and decreased quality of life.
Findings included:
1. Record review of Resident #29's face sheet dated 10/30/23 indicated Resident #29 was 91-years-old male and admitted on [DATE] with diagnoses including Dementia (a group of thinking and social symptoms that interferes with daily functioning), chronic obstructive pulmonary disease (a group of lung diseases that block airflow and make it difficult to breathe) and Type 2 diabetes (a chronic condition that affects the way the body processes blood sugar (glucose)).
Record review of Resident #29's quarterly MDS assessment dated [DATE] indicated Resident #29 was usually understood and usually understood others. The MDS indicated Resident #29's BIMS score was 10 which indicated moderate cognitive impairment and required extensive assistance for bed mobility, dressing, toilet use, personal hygiene, and bathing. The MDS indicated Resident #29 had frequent urinary incontinence and always had bowel incontinence.
Record review of Resident #29's care plan dated 11/11/22 indicated Resident #29 was at risk for problems with elimination related to renal disease (is a condition characterized by a gradual loss of kidney function over time) as evidence by never mentally aware of toileting needs, always incontinent for bladder and bowel. Interventions included assist to toilet as needed and check resident every 2 hours and assist with toileting as needed.
Record review of Resident #29's October 2023 ADL category: Toilet-bladder indicated Resident #29
had no documentation of receiving bladder incontinent care for shifts:
*10/15/23 6am-2pm, 10pm-6am
*10/16/23 10pm-6am
*10/17/23 10pm-6am, 6am-2pm
*10/18/23 6am-2pm, 10pm-6am
*10/19/23 10pm-6am, 6am-2pm
10/20/23 10pm-6am
10/21/23 10pm-6am
10/21/23 10pm-6am
10/22/23 10pm-6am
10/23/23 6am-2pm
10/27/23 10pm-6am, 6am-2pm, 2pm- 10pm
10/28/23 2pm-10pm
10/30/23 10pm-6am
During an interview on 10/30/23 at 2:42 p.m., Resident #29, with family members at the bedside, said he had gone at least 4 hours without being changed 3-4 days a week. He said one day he went 15 hours without being changed. He said staff sometimes answered the call light, say they will be back and never come back. He said he had a lot of urinary tract infections and been on antibiotics.
During an interview on 11/01/23 at 5:45 p.m., Resident #29's hospice aide said she had been taking care of Resident #29 for a while. She said 7 out of 10 times when she visited him on Mondays, Wednesdays, and Fridays, he had dried poop on his butt. She said she visited all times of the day and would complain about not being changed.
During an interview on 11/02/23 at 11:35 a.m., CNA H said aides were responsible for changing the residents. She said residents should be changed at least every 2 hours and as needed. She said she had never arrived on her shift and found Resident #29 in a saturated brief or dried poop. She said no one resident had complained to her about not getting changed enough. She said aides charted ADL care once a shift.
During an interview on 11/02/23 at 12:47 p.m , an anonymous staff member said they worked three days a week and every day they worked, Resident #29 was always wet and dirty. They said Resident #29 told them he had been asking all day to be changed and no one would change him. They said staff members only had to chart ADL once a shift. They said they had told LVN T about Resident #29 always being wet or dirty, but she always said, they have done their rounds. They said reporting anything to upper management did not matter because nothing happened. They said CNAs were responsible for timely changing and LVN should make sure it happened. They said not being changed timely cause skin breakdown. They said it was hard to protect the resident's skin because one shift changed resident timely and then the next shift would not. They said residents were negatively affected by developing pressure sores.
On 11/02/23 at 1:30 p.m., attempted to contact LVN T by phone. A detailed voicemail was left but not return call prior or after exit.
During an interview on 11/02/23 at 2:06 p.m., LVN N said aides should change residents every 2 hours and as needed. She said LVNs should make sure it happened. She said nurses should monitor by doing frequent check on the residents and the resident usually told her. She said not being changed every 2 hours cause skin breakdown which could lead to infection.
During an interview on 11/02/23 at 3:04 p.m., the DON said CNA should change resident as needed and during q2hr rounds. She said the facility is in the process of trying a lead CNA program to monitor the floors. She said until that was started, the charge nurse should make sure residents were changed timely. She said the DON was ultimately responsible for residents receiving timely incontinent care. She said not getting changed enough could cause skin breakdown leading to infection. She said if the resident developed an infection, then they would need antibiotic.
2. Record review of a face sheet dated 11/01/23 revealed Resident #22 was [AGE] years old and was admitted on [DATE] with diagnoses including dementia, kidney disease, and heart failure.
Record review of the most recent MDS dated [DATE] indicated Resident #22 was understood and understood others. The MDS indicated a BIMS score of 10 indicating moderate cognitive impairment. The MDS indicated Resident #22 required limited assistance with dressing and physical help limited to transfer only with bathing.
Record review of a care plan last revised on 09/21/23 indicated Resident #22 had a self-care deficit as evidenced by generalized weakness. The goal was resident will accept assistance with area of dressing, grooming hygiene, and bathing over the next 90 days. There was an intervention to provide assistance with self-care as needed.
Record review on nurse's notes from 10/01/23 to 11/01/23 did not indicate Resident #22 had refused care.
Record review of ADL bathing documentation dated 10/01/23 - 10/31/23 indicated Resident #22 received a bath/shower on Monday 10/02/23, Wednesday 10/04/23, Friday 10/06/23, Friday 10/13/23, Wednesday 10/18/23, Monday 10/23/23, Friday 10/27/23, Sunday 10/29/23, and Monday 10/30/23. This documentation indicated scheduled baths were not completed on Monday 10/09/23, Wednesday 10/11/23, Monday 10/16/23, Friday 10/20/23, and Wednesday 10/25/23.
Record review of ADL dressing documentation dated 10/01/23 - 10/31/23 indicated Resident #22 did not receive assistance dressing on 10/04/23, 10/05/23, 10/08/23, 10/09/23, 10/11/23, 10/14/23, 10/19/23, 10/21/23, 10/22/23, 10/26/23, 10/30/23, and 10/31/23.
During an interview on 10/30/23 at 9:55 a.m., Resident #22 said she was supposed to have her showers on Mondays, Wednesdays, and Fridays. She said she was constantly having to ask staff when she would get her bath. She said she does not always get them. She said the staff are just so busy.
During an interview on 10/30/23 at 10:16 a.m. the Ombudsman said Resident #22 had poor balance and had fallen trying to dress herself. She said Resident #22 did not receive her scheduled baths and there had been times she only received her baths once a week.
During an interview on 11/01/23 at 1:41 p.m., Resident #22 said she had been dressing herself in the mornings. She said once a CNA acted like she did not want to help her get dressed. She said she quit asking anyone to help her because she felt she would be rejected. She did not know the name of the aide or report it to administration. She said the morning of 11/01/23 she almost fell getting herself dressed. She said she did not ask for assistance. She said that she tried to pick out something easy to put on so she could just do it herself.
During an interview on 11/02/23 at 8:44 a.m., CNA M said residents were bathed 3 times a week. She said she gives baths to her residents every day she worked unless they did not want one. Then she did not make them. She said Resident #22 was scheduled for baths on Monday, Wednesdays, and Fridays. She said it was her responsibility to assist residents with dressing. She said both of these tasks were documented in the resident's medical record ADL documentation. She said Resident #22 was dependent on staff for bathing and dressing. She said she required minor assist with dressing. She said Resident #22's knees were not good, and she needed assistance to keep her from falling while getting dressed or bathed. She said the resident did not refuse baths. She said there were times her knees were hurting, and she would refuse the shower but would allow a bed bath. She said there were days it may take Resident #22 awhile to get up and get her shower. She said in the past Resident #22 had dressed herself without assistance. She said she was not sure why the resident may have missed baths in October. She said she was not sure why she had not received assistance with dressing. She said she did believe the resident when she said she had missed baths and not received assistance dressing. She said she did not report any refusals to anyone because Resident #22 always let her give her a bed bath.
During an interview on 11/02/23 at 9:16 a.m., LVN N said bath days were determined by which side of the hall each resident was on. She said she was not sure what days of the week Resident #22 had scheduled baths. She said she had not known Resident #22 to ever refuse care. She said if a resident refused care it should have been reported to her by the CNA. She said she would then then chart any refusals in the nurse's notes and the aide should chart in ADL documentation. She said Resident #22 did bath herself in the sink at times. She said the Resident #22 dressed herself every day but did require bathing assistance. She said she was unaware Resident #22 wanted assistance with dressing. She said missing baths could cause issues with self-esteem, not smell good, increased bacteria, infection, and could cause the resident to be depressed. She said not receiving assistance with dressing could cause Resident #22 to fall and injure herself.
During an interview on 11/02/23 at 10:54 a.m., the DON said she would have expected residents to receive their scheduled baths and receive needed assistance with dressing. She said the CNAs were responsible for providing the care and she said she was ultimately responsible for making sure the tasks were done. She said she would expect all completed task to be documented in the ADL documentation. Any refusals should have been reported to the nurse so the nurse can try. She said she would like to be notified to. The nurse should chart refusals in the nurse's notes. She said resident's not receiving baths was unclean and could cause infection and a bad self-image. She said there was potential for Resident #22 to fall because she had not received assistance getting dressed.
During an interview on 11/02/23 at 1:13 p.m., the Administrator said she would expect residents that require assistance with dressing and bathing to receive that help. She said direct care staff would provide this assistance. She said if there were any refusals she would expect it to be reported to the nurse and documented in the nurse's notes and in the ADL care documentation. Staff should document that bathing or assistance was offered but was declined by the resident.
Review of a Bathing facility policy last revised on January 20, 2023 indicated, .Staff will provide bathing services for residents within standard practice guidelines .document bath in EHR (electronic health record) .
Review of an ADL Rehabilitative Program Specific to Dressing and Grooming facility policy last revised on February 12, 2020 indicated, .The nursing staff will assist the resident with activities of daily living specific to dressing and grooming .
3. Record review of a face sheet dated 11/01/2023 indicated Resident #45 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnosis including dementia (the loss of cognitive functioning - thinking, remembering, and reasoning - to such an extent that it interferes with a person's daily life and activities), diabetes mellitus type II ( a condition that happens because of a problem in the way the body regulates and uses sugar as a fuel.), and anxiety (a feeling of fear, dread, and uneasiness).
Record review of the quarterly MDS assessment dated [DATE] indicated Resident #45 understood others and made herself understood. The MDS indicated Resident #45 was severely cognitively impaired with short- and long-term memory impairment. The MDS indicated required extensive assistance with transferring, dressing, and personal hygiene and dependent assist needed for bathing.
Record review of the comprehensive care plan dated 11/02/2023 indicated no refusal or rejection of care for Resident #45.
Record review of the Completed ADL Report for August 2023 indicated Resident #45 was to receive a bath on the 2 p.m. to 10 p.m. shift every Tuesday, Thursday and Saturday.
Record review of an undated Shower Schedule indicated Resident #45 was listed as a Tuesday, Thursday, and Saturday bath for August 2023
For August 2023 Resident #45 should have gotten a bath on 08/01, 08/03, 08/05, 08/08, 08/10, 08/12, 08/15, 08/17, 08/19, 08/22, 08/24, 08/26, 08/29, and 08/31. (14 total)
For August 2023 Resident #45 received a bath/shower on 08/02, 08/04, 08/07, 08/09, 08/11. 08/14, 08/16, 08/18, 08/21. (9 total)
Record review of an undated Shower Schedule indicated Resident #45 was listed as a Tuesday, Thursday, Saturday bath for October 2023.
For October 2023 Resident #45 should have gotten a bath on 10/03, 10/5, 10/7, 10/10, 10/12, 10/14, 10/17, 10/19, 10/21, 10/24, 10/26, 10/28, 10/31. (13 total)
For October 2023 Resident #45 received a bath on 10/04, 10/09, 10/11, 10/13, 10/18, 10/20, and 10/25 (7 total)
During an observation on 10/31/2023 at 10:00 a.m., Resident # 45 had greasy disheveled hair that was uncombed. Resident #45 had a large food stain on her shirt.
During an interview on 10/31/2023 at 10:15 a.m., Resident #45's family was interviewed, and the family member stated the staff always complain about working shorthanded and never seem to have enough help to get all their work completed. The family member stated Resident #45 had missed several baths last month and had been in the same clothes multiple days several times she had visited. The family member could not recall the exact days of these occurrences.
During an interview on 10/31/2023 at 2:45 p.m., CNA L stated she tried her best to get everyone a bath that was supposed to get a bath. CNA L stated there were several days a week (3 out of 5) she was not able to get to everyone's bath. CNA L stated there are over 30 residents on this hallway and 2 CNAs. She stated there was no way she could feed everyone, bath everyone, keep everyone clean and dry, and no way she could turn everyone every 2 hours. CNA L stated 200 hall was normally staffed with only 2 aides on the 6 a.m. to 2 p.m. shift, 2 aides on the 2 p.m. to 10 p.m. shift and 1 aide on the 10 p.m. to 6 a.m. shift. CNA L stated about 3 out of 5 days someone calls in and our assignments get added to. CNA L stated the facility had multiple residents on the 200 hall that required an hour or more per aide each time the aide entered the room.
4. Record review of a face sheet dated 11/01/2023 indicated Resident #79 was a [AGE] year-old female, admitted to the facility on [DATE] with diagnosis including atrial fibrillation (an irregular and often very rapid heart rhythm), hypertension (high blood pressure), and history of falls.
Record review of the quarterly MDS assessment dated [DATE] indicated Resident #79 had a BIMS of 10, which indicated a moderate cognitive impairment. The MDS indicated required extensive assistance bathing.
Record review of the comprehensive care plan dated 10/11/2023 indicated no refusal or rejection of care for Resident #79. No ADL care plan was implemented for Resident #79.
Record review of the Completed ADL Report for August 2023 indicated Resident #79 was to receive a bath on the 2 p.m. to 10 p.m. shift every Monday, Wednesday, and Friday.
For August 2023 Resident #79 should have received a bath on 08/02, 08/04, 08/07, 08/09, 08/11, 08/14, 08/16, 08/18, 08/21, 08/23, 08/25, 08/28, 08/30. (13 total)
For August 2023 Resident #79 received a bath/shower on 08/03, 08/07, 08/11, 08/16, 08/18, and 08/22. (6 total)
Record review of a Completed ADL Report for September 2023 indicated Resident #79 was to receive a bath/shower on the 2 p.m. to 10 p.m. shift every Monday, Wednesday, and Friday.
For September 2023 Resident #79 should have received a bath on 09/01, 09/04, 09/06, 09/08, 09/11,09/13, 09/15, 09/18, 09/20, 09/22, 09/25, 09/27, and 09/29. (13 total)
For September 2023 Resident #70 received a bath/shower on 09/05, 09/06, 09/15, 09/18, 09/22, and 09/27. (6 total)
For October 2023 Resident #79 should have gotten a bath on 10/02, 10/04, 10/06, 10/09, 10/11, 10/13, 10/16, 10/18, 10/20, 10/23, 10/25, 10/27, 10/30. (13 total)
For October 2023 Resident #45 received a bath on 10/06, 10/07, 10/13, 10/18, 10/23, 10/27, and 10/29 (7 total)
During an observation and interview on 10/31/2023 at 10:00 a.m., Resident # 79 was lying in bed in a dirty hospital gown, hair uncombed and disheveled. Resident #79 stated she had filed a complaint with the administrator about not having a CNA on her hall to give baths. Resident #79 stated the Administrator told her she would make sure she had a CNA to help her with her bath. Resident #79 said she had not fixed the problem with having no help yet.
During an interview on 10/31/2023 at 10:15 a.m., Resident #79's family was interviewed, and the family member stated that Resident #79 always complained about not getting a bath but about once a week. Resident #79 had been a daily bather at home. Resident #79's family stated the hall she lived on (300 hall) rarely ever had an aide assigned to it. Resident #79's family stated the aides had come help on 300 when they had a chance, and they rarely ever had a chance.
During an interview on 11/02/23 at 10:54 a.m., the DON said she would have expected residents to receive their scheduled baths and receive needed assistance with dressing. She said the CNAs were responsible for providing the care and she said she was ultimately responsible for making sure the tasks were done. She said she would expect all completed task to be documented in the ADL documentation. Any refusals should have been reported to the nurse so the nurse can try. She said she would like to be notified to. The nurse should chart refusals in the nurse's notes. She said resident's not receiving baths was unclean and could cause infection and a bad self-image. She said there was potential for Resident #22 to fall because she had not received assistance getting dressed.
During an interview on 11/02/23 at 1:13 p.m., the Administrator said she would expect residents that require assistance with dressing and bathing to receive that help. She said direct care staff would provide this assistance. She said if there were any refusals she would expect it to be reported to the nurse and documented in the nurse's notes and in the ADL care documentation. Staff should document that bathing or assistance was offered but was declined by the resident.
Review of a Bathing facility policy last revised on January 20, 2023 indicated, .Staff will provide bathing services for residents within standard practice guidelines .document bath in EHR (electronic health record) .
Review of an ADL Rehabilitative Program Specific to Dressing and Grooming facility policy last revised on February 12, 2020 indicated, .The nursing staff will assist the resident with activities of daily living specific to dressing and grooming .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0727
(Tag F0727)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to ensure the DON served as a charge nurse only when the facility had an average daily occupancy of 60 or fewer residents for 10 ...
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Based on observation, interview and record review, the facility failed to ensure the DON served as a charge nurse only when the facility had an average daily occupancy of 60 or fewer residents for 10 shifts in the last 90 days. The census was 96.
The DON worked as a charge nurse or CNA 3 times in August 2023
The DON worked as a charge nurse or CNA 3 times in September 2023.
The DON worked as a charge nurse or CNA 4 times in October 2023.
This failure could place residents at risk by leaving nursing staff without supervisory coverage and leaving essential DON functions undone.
Findings included:
During observation and interview on 10/30/2023 at 10:00 a.m., the DON was changing linen on a bed in a resident room and stated she has had to work the floor several nights as a charge nurse and has had to be a CNA on the floor when the facility was short staffed. The DON stated she knew she was not supposed to work the floor in a building of more than 60 average residents. The DON stated she would take the citation because she was not leaving the residents with no care and there was no one else to work. The DON stated she was the monitor for the infection control system, the weight system, the skin system, the antibiotic stewardship system, and the gradual dose reduction system. The DON stated she had ADONs to assist her but ultimately the responsibilities were hers. The DON stated she had not had time to keep up with all the systems because she was working the floor. The DON stated she was responsible for checking behind the nurses for clean oxygen equipment, making sure admission orders were checked, making sure admission assessments were done, making sure everyone was on the correct antibiotic, and making sure interventions were in place for weight loss and skin breakdown. The DON listed the dates she had worked the floor totaling 3 shifts in August, 3 shifts in September and 4 shifts in October 2023.
Record review of sign in sheets for August, September and October had not listed the DON as the floor nurse on any of the days.
During an interview with the Administrator on 11/02/2023 at 3:00 p.m., the Administrator stated the DON had worked the floor several shifts. The Administrator stated the DON was salary, so she did not have to clock in and out when working the floor, so there was no way to track what days and hours she worked the floor. The Administrator stated she was sure working night shifts sometimes put the DON a little behind because she had many systems she oversaw, but a lot can be done on the night shift because it was a slower time of day. The Administrator stated all the department head nurses took turns working the floor when someone called in. She said they each had responsibilities to keep the facility functioning well and it was her expectation that they keep up with their work.
A policy was requested on 11/02/2023 at 10:00 a.m. from the Administrator and none was provided prior to exit.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure t...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review, the facility failed to provide pharmaceutical services including procedures that assure the accurate administering of all drugs and biologicals, to meet the needs of 1 of 24 residents reviewed for pharmacy services. (Residents #83)
The facility failed to provide Resident #83 with dronabinol 5mg and megace 40mg for multiple days in September and October 2023 due to medications not being available.
This failure could place residents at risk for inaccurate drug administration and cause Resident #83 increased pain and weight loss.
Findings included:
1. Record review of Resident 83's face sheet reflected a [AGE] year-old female admitted to the facility on [DATE]. Her diagnoses included: dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), compression fracture of lumbar spine (small breaks in the vertebrae of the lower spinal column), and hypertension.
Record review of Resident # 83's quarterly MDS, dated [DATE], reflected she had a BIMS score of 05, which indicated severely impaired cognitive status. Her functional status reflected she required extensive assistance with bed mobility, toilet use and personal hygiene. She required set up only for eating.
Record review of consolidated physician's orders dated September and October of 2023 indicated Resident #83 had orders started on 04/07/2023 for dronabinol 5mg one capsule twice daily for [NAME] Syndrome (clinical syndrome arising with marked abdominal distension without evidence of mechanical obstruction) and an order for megestrol 400mg/10mL (megace) oral suspension daily for protein calorie malnutrition (clinical conditions resulting from mild to severe undernutrition).
Record review of the MARs dated September 2023 revealed 9 missed doses of dronabinol and 3 missed doses of megestrol. Resident #83's dronabinol was missed on 09/17, 09/18, 09/22, 09/23, 09/24, 09/25, 09/26, 09/27, and 09/30. Resident #83's megace was missed on 09/23, 09/25, and 09/30. The MAR reflected medication not available on these days.
Record review of MARS dated October 2023 revealed 12 missed doses of dronabinol and 3 missed doses of megestrol. Resident #83's dronabinol was missed on 10/1, 10/2, 10/3, 10/4 (2 doses), 10/5, 10/8, 10/9, 10/10, 10/11, and 10/12. Resident #83's megace was missed on 10/1, 10/4, and 10/5. The MAR reflected medication not available on these days.
Record review of a nurses note dated 10/16/2023 at 3:13 p.m., ADON P wrote, spoke to nurse with hospice about not being able to refill dronabinol. Hospice nurse contacted family and family said they would like to discontinue the dronabinol and the megestrol because Resident #83 is no longer losing weight and had increased appetite. Will monitor weight.
During an interview on 10/31/2023 at 12:12 p.m., Resident #83's family stated the phone call they received on 10/16/2023 from ADON P was the first notice they received that Resident #83 was not getting her medication because hospice would not pay for both of the medications. Resident #83's family stated ADON P made the suggestion the medications be discontinued because Resident #83 was maintaining her weight. Resident #83's family stated they agreed to the discontinuation of the dronabinol and megace.
During an interview on 10/31/2023 at 10:30 a.m., RN W stated Resident #83's dronabinol and megace had been missed on several occasions in September and October because her insurance would not pay for it and the family did not want to pay for it. RN W stated the ADON called hospice and got the medication discontinued. RN W stated he never called the hospice or MD to let them know the facility has missed doses of medication for Resident #83. RN W stated ADON P and the DON were aware the medications were not in the facility.
During an interview on 11/02/2023 at 3:30 p.m., the DON said she expected the nurses to be in contact with the doctors, hospice, and the pharmacy to ensure all residents had all medications ordered for them. The DON said she expected the nurses to bring any problems with obtaining medications to herself or the administrator immediately. The DON said the nursing staff did everything they could to get Resident #83's dronabinol and megace, it was an insurance issue. The DON stated Resident #83 had suffered no ill effect from the missed doses of the medication.
During an interview on 11/02/2023 at 4:15 p.m., the Administrator said she expected the nurses to communicate with the DON and herself any problems they have getting anything they need for the residents from clothing to medications and equipment. The Administrator said the facility would have paid for the medication if that was the issue getting it in the building.
Review of a facility policy dated December 2021, titled Administering Medications stated, Medications must be administered in accordance with the orders, including any required time frame. Mediations must be administered within one (1) hour of their prescribed time, unless otherwise specified.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure, based on the comprehensive assessment of a resident, reside...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure, based on the comprehensive assessment of a resident, residents who had not used psychotropic drugs were not given these drugs unless the medication was necessary to treat a specific condition as diagnosed and documented in the clinical record for 2 of 5 residents (Resident #5, Resident #6) reviewed for unnecessary psychotropic medications.
The facility failed to limit Resident #5's Lorazepam (anti-anxiety) prn medications to 14 days and the prescribing practitioner did not provide a rationale for extended use.
The facility failed to have an appropriate diagnosis or indication of use for Resident #5's Lorazepam.
The facility failed to document Resident #5's behaviors to justify administration of Lorazepam and effectiveness of administration.
The facility failed to have an appropriate diagnosis or indication of use for Resident #6's Seroquel (Quetiapine Fumarate; antipsychotic).
The facility failed to have an appropriate diagnosis or indication of use for Resident #6's Clonazepam (anti-anxiety; is used to treat seizures, panic attacks, and anxiety).
The facility failed to document behavior monitoring for Resident #6's antipsychotic use.
These failures could put residents at risk of receiving unnecessary psychotropic medications.
Findings included:
1. Record review of Resident #5's face sheet dated 10/30/23 indicated Resident #5 was a [AGE] year-old female and admitted on [DATE] with diagnosis including psychosis (a mental disorder characterized by a disconnection from reality), bipolar disorder (a disorder associated with episodes of mood swings ranging from depressive lows to manic highs), personality disorder (are conditions where an individual differs significantly from an average person), and anxiety disorder (a mental health disorder characterized by feelings of worry, anxiety, or fear that are strong enough to interfere with one's daily activities).
Record review of Resident #5's quarterly MDS assessment dated [DATE] indicated Resident #5 was usually understood and usually had the ability to understand others. The MDS indicated Resident #5 had a BIMS score of 13 which indicated intact cognition and required supervision for transfer, limited assistance for bathing, and extensive assistance for bed mobility, dressing, toilet use, personal hygiene. The MDS indicated Resident #5 received 1 days of an antianxiety medication in the 7-day assessment period.
Record review of Resident #5's care plan dated 06/21/23 indicated Resident #5 received an antianxiety medication as evidence by Lorazepam 0.5mg tablet 1 tablet by mouth 2 times per day as needed for anxiety. Interventions included monitor behaviors every shift and ask physician to review medication for possible dose reduction every 3 months.
Record review of Resident #5's consolidated physician order dated 06/29/22 indicated Lorazepam 0.5mg 1 tablet by mouth 2 times per day as needed for Anxiety.
Record review of Resident #5's MAR dated 10/01/23-10/31/23 indicated Lorazepam 0.5mg 1 tablet by mouth 2 times per day as needed for Anxiety. Dx: Bipolar disorder, current manic without psychotic features. Start date: 06/29/22. No end date noted. Resident #5 received as needed doses on 10/03/23 at 10:01 p.m. (LVN FF), 10/04/23 at 4:17 a.m. (LVN FF), 10/04/23 at 10:13 p.m. (RN RR), 10/07/23 at 3:55 a.m. (LVN QQ), 10/19/23 at 12:10 p.m. (ADON P), 10/22/23 at 6:57 p.m. (LVN FF), 10/23/23 at 5:40 p.m. (ADON P), 10/26/23 at 8:12 p.m. (LVN FF).
Record review of Resident #5's Behavior Monitoring report dated 10/01/23-11/01/23 indicated no episodes of restlessness or interventions related to use of Lorazepam 0.5mg.
Record review of Resident #5's Medication Review Record dated 06/29/23 indicated .prn psychotropic orders need a 14 day stop date .at the time physician will need to reevaluate need for the following . Lorazepam 0.5mg PO BID PRN .duration greater than 14 days will need physician rationale .
On 11/01/23 at 3:36 p.m., attempted to contact LVN FF by phone. No return call prior or after exit.
2. Record review of Resident #6's face sheet dated 10/30/23 indicated Resident #6 was a [AGE] year-old female and admitted on [DATE] and 09/07/20 with diagnoses including dementia (a group of thinking and social symptoms that interferes with daily functioning) without behavioral disturbance (sleep challenges, psychosis, agitation, and mood swings), psychotic disturbance (a mental disorder characterized by a disconnection from reality), mood disturbance (disorders are described by marked disruptions in emotions (severe lows called depression or highs called hypomania or mania)), and anxiety (is a feeling of unease, such as worry or fear, that can be mild or severe) major depressive disorder (persistently depressed mood or loss of interest in activities, causing significant impairment in daily life), anxiety disorder, delusional disorder (is characterized by one or more firmly held false beliefs that persist for at least 1 month), and histrionic personality disorder (is a mental condition in which people act in a very emotional and dramatic way that draws attention to themselves).
Record review of Resident #6's quarterly MDS assessment dated [DATE] indicated Resident #6 was sometimes understood and sometimes had the ability to understand others. Resident #6 had unclear speech. The MDS indicated Resident #6 was unable to complete BIMS and had short-and-long term memory problem recall. The MDS indicated Resident #6 had severely impaired cognitive skills for daily decision making. The MDS indicated Resident #6 required limited assistance for eating and dressing, extensive assistance for bed mobility and bathing, and total dependence for toilet use. The MDS indicated Resident #6 received 3 days of an antipsychotic and antianxiety medications in the 7-day assessment period. The MDS indicated Resident #6 received an antipsychotic medication on a routine basis only.
Record review of Resident #6's care plan dated 09/21/23 indicated Resident #6 received anti-anxiety related to diagnosis and yells out with history of combative behaviors as evidence by clonazepam 0.5 mg tablet 1 tablet by mouth 3 times per day. Intervention monitor behaviors every shift.
Record review of Resident #6's care plan dated 09/21/23 indicated Resident #6 received psychotropic drug use related to diagnosis and history of hallucinations, delusions as evidence by Seroquel 25mg tablet (Quetiapine Fumarate) 1 tablet by mouth at bedtime. Intervention included monitor behavior every shift and document.
Record review of Resident #6's consolidated physician order dated 08/02/23 Quetiapine Fumarate 25mg 1 tablet by mouth at bedtime.
Record review of Resident #6's consolidated physician order dated 08/08/23 Clonazepam 0.5 mg tablet 1 tablet by mouth 3 times per day.
Record review of Resident #6's MAR dated 10/01/23-10/31/23 indicated Quetiapine Fumarate 25mg 1 tablet by mouth at bedtime. Dx: dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Modification date: 08/04/23.
Record review of Resident #6's MAR dated 10/01/23-10/31/23 indicated Clonazepam 0.5 mg tablet 1 tablet by mouth 3 times per day. Dx: dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety. Start date: 08/08/23.
On 11/01/23 at 4:07 p.m., Resident #6's behavioral monitoring on the facility's EHR was assessed and no information was noted. On 11/02/23 at 3:04 p.m., the DON assessed Resident #6's behavioral monitoring on the facility's EHR and no information was noted.
During an interview on 11/02/23 at 2:06 p.m., LVN N said she had been working at the facility for 4 years. She said Dementia was not an appropriate diagnosis for Seroquel. She said the nurse who received the ordered, should have clarified with the ordering provider an appropriate diagnosis. She said Clonazepam was anti-anxiety medication and the diagnosis for use should not be dementia. She said the facility had behavior monitor on the computer system. She said behaviors and interventions should be charted every shift or when a prn medication was given. She said prn psychotropic medication should be ordered for only 14 days then reevaluate for use. She said the nurse who entered the prn order should make sure it was only for 14-day intervals. She said giving an inappropriate psychotropic medication could hurt a resident if not given for the right reason. She said before psychotropic prn medications were given, other things should have been tried. She said it was important not to over sedate the resident.
During an interview on 11/02/23 at 3:04 p.m. the DON said Dementia was not an approved diagnosis for Seroquel or Clonazepam. She said Lorazepam was an antianxiety medication and if it was ordered prn then it needed to be for 14 days. She said nursing staff should document behaviors at least every shift that correlated with the medication. She said nursing staff should document why a prn medication was given and if it was effective. She said the LVN should do review the diagnosis, make sure prn orders are 14 days, and chart behaviors prior to administering antipsychotic medications. She said she should be monitoring this process and antipsychotic medications were discussed during morning standard of care meetings.
Record review of a facility's Psychotropic Drugs-Use policy revised 07/27/20 indicated .assess the patient/resident for the use of .antipsychotics .only appropriate for the following acceptable diagnosis (es) .schizophrenia .Huntington's disease .Tourette's syndrome .non-pharmacological approaches must be attempted and documented instead of using psychotropic medications .careful evaluate of the resident's records should be reviewed for appropriate diagnosis for medication use .antianxiety .need supporting diagnosis and documentation .staff will complete and sign the monitoring/behavior form each shift .menu .EMR .Nurse .Monitoring .to identify and document number of episodes, interventions, and outcomes of targeted behaviors .documentation will include that staff ruled out .medical causes and unmet needs .residents do not receive PRN psychotropic medications unless necessary to treat a diagnosed specific condition which must be documented in the record .prn orders for psychotropic medications which are not antipsychotic medication are limited to 14 days .the attending physician/prescriber may extend the order .the medical record must contain a documented rationale and determined duration .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that it was free of medication error rate of 5 ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that it was free of medication error rate of 5 percent or greater. The facility had a medication error rate of 18.92%, based on 7 errors out of 37 opportunities, which involved 4 of 7 residents (Resident #18, Resident #50, Resident #25, and Resident #39) reviewed for medication administration.
The facility failed to administer Resident #18's loratadine (used to temporarily relieve the symptoms of hay fever [allergy to pollen, dust, or other substances in the air] and other allergies.) as ordered on 10/31/23.
The facility failed to administer Resident #18's fluticasone propionate (used to relieve seasonal and year-round allergic and non-allergic nasal symptoms, such as stuffy/runny nose, itching, and sneezing) as ordered on 10/31/23
The facility failed to administer Resident #50's potassium chloride extended release (a mineral supplement used to treat or prevent low amounts of potassium in the blood) as ordered on 10/31/23.
The facility failed to administer Resident #25's calcium carbonate-vitamin D3 (a combination medication that is used to prevent or treat low blood calcium levels) as ordered on 10/31/23.
The facility failed to administer Resident #39's lisinopril (used alone or in combination with other medications to treat high blood pressure) as ordered on 10/31/23.
The facility failed to administer Resident #39's pantoprazole (used to treat damage from gastroesophageal reflux disease [a condition in which backward flow of acid from the stomach causes heartburn and possible injury of the esophagus {the tube between the throat and stomach}]) as ordered on 10/31/23.
The facility failed to administer Resident #39's fluticasone propionate (used to relieve seasonal and year-round allergic and non-allergic nasal symptoms, such as stuffy/runny nose, itching, and sneezing) as ordered on 10/31/23.
These failures could place residents at risk for not receiving the intended therapeutic benefit of their medications or receiving them as prescribed, per physician orders.
Findings included:
1. Record review of Resident #18's face sheet, dated 11/02/23, indicated he was a [AGE] year-old male, admitted to the facility on [DATE]. His diagnoses included quadriplegia (paralysis of all four limbs), colostomy status (a surgical operation in which a piece of the colon is diverted to an artificial opening in the abdominal wall so as to bypass a damaged part of the colon), and shortness of breath (an intense tightening in the chest, air hunger, difficulty breathing, breathlessness or a feeling of suffocation).
Record review of Resident #18's annual MDS assessment, dated 10/07/23, indicated he was rarely/never understood, and he rarely/never understood others. A BIMS score was not entered into the MDS because Resident #18 was rarely/never understood. He did not exhibit behaviors of rejection of care or wandering. Resident #18 was coded as dependent (helper does all of the effort) for eating, oral hygiene, toileting, bathing, dressing, and personal hygiene. The MDS indicated he had a diagnosis of cerebrovascular disease (a group of conditions that affect blood flow and the blood vessels in the brain).
Record review of Resident #18's physician's orders, dated 11/02/23, indicated he had these orders:
*Claritin 10mg tablet (loratadine) 1 tablet by mouth 1 time per day (used to temporarily relieve the symptoms of hay fever [allergy to pollen, dust, or other substances in the air] and other allergies.). The start date was 05/08/23.
*fluticasone propionate 50mcg/actuation nasal spray, 1 spray nasally 2 times per day (used to relieve seasonal and year-round allergic and non-allergic nasal symptoms, such as stuffy/runny nose, itching, and sneezing). The start date was 05/08/23.
During an observation on 10/31/23 at 07:50AM, RN W administered cetirizine 10mg, when loratadine 10mg was ordered for Resident #18. He also administered fluticasone propionate 1 spray in each nostril when only one spray nasally was ordered for Resident #18.
Record review of Resident #18's MAR for the month of October 2023, printed on 11/02/23, indicated the Claritin 10 mg had been administered on 10/31/23. The MAR further indicated the fluticasone propionate had been administered on 10/31/23.
2. Record review of Resident #50's face sheet, dated 11/02/23, indicated he was a [AGE] year-old male, admitted to the facility on [DATE]. His diagnoses included cerebral infarction (the pathologic process that results in an area of necrotic tissue in the brain), autistic disorder (a developmental disability caused by differences in the brain), dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and vitamin deficiency (lower than normal level of vitamins in the body).
Record review of Resident #50's annual MDS assessment, dated 09/09/23, indicated he was usually able to make himself understood and usually able to understand others. He had BIMS score of 01, which indicated severe cognitive impairment. He did not exhibit behaviors of rejection of care or wandering.
Record review of Resident #50's physician's orders, dated 11/02/23, indicated he had this order:
*potassium chloride ER 20mEq tablet, extended release, 1 tablet by mouth every morning, give with food or after a meal with 4-8 oz of water or juice (a mineral supplement used to treat or prevent low amounts of potassium in the blood). The start date was 11/02/22.
During an observation on 10/31/23 at 8:35AM, Medication Aide X, administered potassium chloride ER 20mEq 1 tablet to Resident #50. She crushed the medication and mixed it with yogurt before giving it to Resident #50.
Record review of Resident #50's MAR for the month of October 2023, printed on 11/02/23, indicated the potassium chloride ER 20 mEq tablet was administered on 10/31/23.
3. Record review of Resident #25's face sheet, dated 11/02/23, indicated she was a [AGE] year-old female, admitted to the facility on [DATE]. Her diagnoses included dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), cerebral infarction (the pathologic process that results in an area of necrotic tissue in the brain), and essential hypertension (blood pressure that is abnormally high that is not the result of an identified medical condition).
Record review of Resident #25's annual MDS assessment, dated 10/09/23, indicated she was usually able to make herself understood, and was usually able to understand others. She had a BIMS score of 10 which indicated moderately impaired cognition. She did not exhibit behaviors of rejection of care or wandering.
Record review of Resident #25's physician's orders, dated 11/02/23, indicated she had this order:
*calcium carbonate 600mg-vitamin D3 10 mcg (400 unit) tablet, 1 tablet by mouth 2 times per day (a combination medication that is used to prevent or treat low blood calcium levels). The order start date was 02/21/23.
During an observation and interview on 10/31/23 at 9:26AM, Medication Aide X, did not administer Resident #25's calcium carbonate-vitamin d3 medication.
Record review of Resident #25's MAR for the month of October 2023, dated 11/02/23, indicated the calcium carbonate/vitamin D3 was marked as administered for the 9:00 AM dose on 10/31/23.
4. Record review of Resident #39's face sheet, dated 11/02/23, indicated she was an [AGE] year-old female, admitted to the facility on [DATE]. Her diagnoses included dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), and essential hypertension (blood pressure that is abnormally high that is not the result of an identified medical condition).
Record review of Resident #39's quarterly MDS assessment, dated 08/19/23, indicated she was able to make herself understood and she was usually able to understand others. She had a BIMS score of 10, which indicated moderate cognitive impairment. She did not exhibit behaviors of rejection of care or wandering.
Record review of Resident #39's physician's orders, dated 11/02/23, indicated Resident #39's order for lisnopril had been discontinued on 11/02/23. The physician's orders further indicated she had these orders:
*pantoprazole 40mg tablet, delayed release 1 tablet by mouth 2 times per day (used to treat damage from gastroesophageal reflux disease [a condition in which backward flow of acid from the stomach causes heartburn and possible injury of the esophagus {the tube between the throat and stomach}]). The order start date was 05/21/23.
*fluticasone propionate 50mcg/actuation nasal spray 1 spray nasally 2 times per day, one spray each nostril every 12 hours (used to relieve seasonal and year-round allergic and non-allergic nasal symptoms, such as stuffy/runny nose, itching, and sneezing). The order start date was 11/01/22.
During an observation on 10/31/23 at 9:26AM, medication aide X did not administer Resident #39's lisinopril medication. She further administered Resident #39 omeprazole 40mg when she was ordered pantoprazole, and administered 2 sprays of fluticasone propionate to each nostril for Resident #39, when only 1 spray per nostril was ordered.
Record review of Resident #39's MAR for the month of October 2023, dated 11/02/23, indicated she had this order:
*lisinopril 10 mg tablet 1 tablet by mouth 1 time per day. Hold if pulse less than 60 or systolic blood pressure less than 110 or diastolic blood pressure less than 60. The start date was 11/01/22. The end date was 11/02/23. This medication was marked as not administered on 10/30/23 and 10/31/23.
Record review of Resident #39's MAR for the month of October 2023, dated 11/02/23, further indicated her pantoprazole and fluticasone propionate were marked as administered on 10/31/23.
During an interview on 10/31/23 at 9:26AM, medication aide X said she did not have the omitted calcium carbonate-vitamin D3 or the lisinopril. She said it had been ordered to come in from the pharmacy and had not yet arrived to the facility. She said typically she tries to order medication refills when there is 7 days left of supply. She said she had not notified the nurse about the held medications, and that the nurse will know when the medication is out. She said someone looks back at the MAR every so often and see what medications were held. She said if the medication was held for a long period she would notify the ADON or DON. She was unable to specify who looks back at the MAR. She was unable to specify who tells the nurse when the medications are out. She was unable to specify what a long period meant.
During an interview on 11/02/23 at 12:25PM, Medication Aide X said she did not know you could not give the potassium chloride ER medication crushed. She said neither the lisinopril or calcium carbonate came in on 10/31/23 during her shift. She said she did not administer Resident #25 or Resident #39's omitted medications on 10/31/23. She said not receiving blood pressure medication could cause the resident's blood pressure to rise. She said if a resident received a wrong medication, they could have side effects or a reaction.
During an interview on 11/02/23 at 12:33 PM, RN W said that he should have reviewed and clarified the fluticasone propionate order with the physician before administering the medication. He said he was nervous and pulled the wrong medication to give to Resident #18. He said that Resident #18 could suffer side effects by receiving the wrong medication.
During an interview on 11/02/23 at 01:47 PM, ADON P said she expected the correct medication to be given to the resident as per the physician's orders. She expected the potassium chloride ER to not have been given, and the medication aide should have notified the nurse that they needed another form of the medication because she could not administer it. She said the med aide should have notified the nurse about the missing medications and the nurse could have pulled the medications out of the emergency kit and administered it to the resident. She said she expected the nurse and med aide to follow the physician's orders. She said if the wrong medication was administered there could be an adverse reaction. She said there could have been an allergy to the other medication.
During an interview on 11/02/23 at 02:21 PM, the DON said she expected the medications to be given as ordered. She said the resident could suffer decline or adverse side effects. She expected both the nurse and medication aide to give the medications as ordered. She said the medication aide should have notified the DON about the missing medications so it could be obtained from the emergency kit. She said she was not contacted about either of the omitted medications. She expected the doctor to be contacted about the missed lisinopril.
During an interview on 11/02/23 at 03:10 PM, the Administrator said she expected the staff to administer the medications per the physician's order. She said she expected the medication aide to notify the nurse so that the doctor can get the medication that cannot be crushed changed to an appropriate form. She said she expected the correct medication to be given. She said the resident could suffer harm as a result of errors in medication administration.
The National Library of Medicine website, accessed on 11/13/23 at 5:56PM, stated:
.extended-release (ER) . medications should not be crushed .
.Crushed .ER .drugs can lead to dangerous and erratic blood levels as well as dangerous side effects .
Record review of the facility's policy, medication - guidelines on clinical practice, last revised 01/12/20, stated:
.Staff will provide medications in accordance with standard practice guidelines .
.refer to the Pharmerica Nursing Care Center Pharmacy Policy & Procedure Manual regarding:
Medication Administration .
The Pharmerica Nursing Care Center Pharmacy Policy & Procedure Manual was requested by this surveyor but was not provided by the facility.
Record review of the facility's policy, medication, last revised on 02/12/20, stated:
.Staff will assist the physician and authorized prescriber with medication orders in accordance with standard practice guidelines .
Procedure: .
.2. When medications are not available to administer, medication aides will notify charge nurse.
3. Charge nurse will attempt to obtain medication from emergency kit. If not available, charge nurse will reach out to pharmacy for STAT delivery
4. Physician will be notified of missed doses due to medication availability
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure an infection prevention and control program des...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infections for 6 of 22 residents reviewed for infection control. (Resident #19, Resident #64, Resident #27, Resident #94, Resident #352, and Resident #358)
The facility failed to clean Resident #19's room after she had a nosebleed.
The facility failed to ensure Resident's # 64's wheelchair was free of soiled adult briefs.
The facility failed to ensure WCN NN practiced infection control measures by changing gloves after touching items during a wound dressing change for Resident #27.
The facility failed to ensure PICC line (catheter inserted into a large vein that carries blood to the heart and it is used to deliver long-term medications into the blood) dressings were changed weekly per the facility's policy for Resident #94, Resident #352, and Resident #358.
These failures could place residents at risk for cross-contamination and at an increased risk of infection.
Findings included:
1. Record review of a face sheet dated 10/17/18 revealed Resident #19 was an [AGE] year-old female admitted on [DATE] with diagnoses including: Dementia (impaired ability to remember, think, or make decisions that interferes with doing everyday activities), Hypertension (when the pressure in your blood vessels is too high), Hyperlipidemia (your blood has too many lipids (or fats), such as cholesterol and triglycerides.)
Record review of the MDS dated [DATE] indicated Resident #19 was understood and understood others. The MDS indicated a BIMS score of 08 which indicated Resident #19 had moderately impaired cognition. The MDS indicated Resident #19 was dependent on staff for all ADLs.
Record review of a care plan dated 09/20/22 indicated Resident #19 required assistance with her ADLs as needed. Shows that Resident #19 had impaired physical mobility and staff would provide physical assistance to provide highest level of function.
During an interview and observation on 10/30/23 at 9:37 a.m. it was observed that Resident # 19 had a plastic bucket on the foot of her bed, above her blanket, and near her feet. The plastic bucket had dried blood running down the outside of the bucket towards her bed. Inside the bucket was a rag soaked with dried blood. On the floor of her room was 5 toilet paper pieces that had dried blood scattered throughout the floor of the room. Resident # 19 stated she had a nosebleed that ended last night. She stated the bucket, rag, and toilet paper has been left on the floor all night. She stated she did not remember when her nosebleed stopped.
2. Record review of a face sheet dated 7/24/21 revealed Resident #64 was an [AGE] year-old male admitted on [DATE] with diagnoses including: Cerebral Infarction (occurs as a result of disrupted blood flow to the brain due to problems with the blood vessels that supply it), Hypertension (when the pressure in your blood vessels is too high), Hyperlipidemia (your blood has too many lipids (or fats), such as cholesterol and triglycerides.)
Record review of the MDS dated [DATE] indicated Resident #64 was understood and understood others. The MDS indicated a BIMS score of 09 which indicated Resident #64 had moderately impaired cognition. The MDS indicated Resident #64 was dependent on staff for all ADLs.
Record review of a care plan dated 09/21/22 indicated Resident #64 will be assisted with incontinence to ensure social acceptance. Shows that Resident # 64 was frequently Incontinent due to stress or urgency.
During an interview and observation on 10/30/23 at 10:15 a.m. it was observed a soiled adult brief on Resident # 64's wheelchair. Resident would not speak to surveyor when asked any questions.
During an interview on 11/2/23 at 9:15 a.m. with CNA U, she stated that after incontinent care with a resident she would throw a used brief in the appropriate trash that soiled briefs go into. She stated that there is a specific trashcan that items such as soiled briefs are to be thrown away. She stated that staff should not leave a soiled adult brief in a wheelchair as it could lead to infections. She stated that if a resident had a nosebleed, then she would need to throw away any blood-soaked tissue or rags away. She stated that staff should not leave the blood-soaked items laying on the floor. She stated that she would throw these items away immediately. She stated that residents could be placed at a higher risk for infection if they come into contact with blood, feces, or urine.
During an interview on 11/2/23 at 9:37 a.m. LVN V, she stated that staff cannot leave soiled briefs laying in a resident's wheelchair. She stated she would take the brief to the trash and place it in the appropriate trashcan for soiled items. She stated that the gray barrel is for trash and that is where dirty briefs would be placed. She stated that if she went into a room and she saw a dirty brief she would clean the wheelchair, throw the dirty diaper, and then find who left the soiled brief in the chair and counsel them on when and where to throw a used brief away. She stated that someone should have cleaned up the mess as the nosebleed was occurring and not just left it in the room. She stated that if there was any sort of soiled items in a patient room then they need to be disposed of immediately. She stated residents are placed at risk of infection if they come into contact with blood, feces, or urine.
During an interview on 11/1/23 at 11:12 a.m. with the Administrator she stated that staff should have disposed of a dirty brief in a trash bin after they performed incontinent care. She stated that staff should not have placed the brief in the resident's wheelchair. She stated that residents could be placed at a higher risk of infection if they come into contact with feces or urine. She stated that staff should have cleaned up the bloody tissue, rag, and bucket after a resident's nose bled had subsided. She stated staff should not have left the soiled items in the room for as long as they did. She stated that residents could be placed at risk of infection if the come into contact with blood.
During an interview on 11/2/23 at 1:02 p.m. with the Director of Nurses she stated that she expects her staff to follow infection control policies. She stated that staff should not leave dirty briefs in a wheelchair. She stated that staff should not leave bloody toilet paper or bloody rags in a resident's room. She stated both of these instances staff should have cleaned the resident's room and ensured it was free from soiled items. She stated that residents could be placed at risk of infection if they are exposed to blood, feces, and urine.
3. Record review of Resident #27's face sheet dated 10/30/23 indicated Resident #27 was a [AGE] year-old male and admitted on [DATE] with diagnoses including cerebral infarction ((also known as a stroke) refers to damage to tissues in the brain due to a loss of oxygen to the area), pressure ulcer of buttock (also known as bedsores, are an injury that breaks down the skin and underlying tissue), stage 3, skin changes and pain.
Record review of Resident #27's annual MDS assessment dated [DATE] indicated Resident #27 was usually understood and usually understood others. The MDS indicated Resident #27 had a BIMS score of 09 which indicated moderately impaired cognition and required limited assistance with dressing, extensive assistance with bed mobility, toilet use, personal hygiene, and bathing. The MDS indicated Resident #27 had 2 Stage 4 pressure ulcers and were present upon admission/entry or reentry. The MDS indicated Resident #27 had skin and ulcer/injury treatments of pressure reducing device for bed, nutrition or hydration intervention, pressure ulcer/injury care, application of ointments/medications other than to feet, and application of dressing to feet.
Record review of Resident #27's care plan dated 10/24/23 indicated Resident #27 was at risk for/actual of skin breakdown related to skin failure and history of pressure injury as evidence by pressure reducing/redistribution mattress (redistribute a patient's weight so as to relieve pressure points), pressure ulcer risk: high score 10-12, confined to bed most of time, wound (pressure, diabetic or stasis), open lesions. Interventions assist resident to turn and reposition frequently, report refusals, off load heels, position resident properly; use pressure reducing or pressure relieving devices if indicated, and treatments and dressings as ordered per physician.
Record review of Resident #27's Consolidated Physician Orders dated 10/12/23 indicated cleanse wound on day shift, cleanse wound to left upper back with normal saline, pat dry, apply calcium alginate with silver (Assist with infection reduction. Primary dressing for wounds with moderate to heavy exudate (drainage)), cover with silicone bordered dressing (is highly conformable with a thin, low-profile edge to help minimize the rolling and lifting that can impact adhesion) daily.
Record review of Resident #27's Consolidated Physician Orders dated 10/27/23 indicated cleanse wound day shift wound right upper lateral foot with normal saline, pat dry, xeroform (is a fine mesh gauze occlusive dressing impregnated with petrolatum and 3% Xeroform (Bismuth Tribromophenate)) to wound, cover with silicone bordered foam dressing or gauze dressing/tape daily.
Record review of Resident #27's Consolidated Physician Orders dated 10/27/23 indicated cleanse wound day shift to right heel with normal saline, pat dry, apply xeroform to wound, cover with silicone bordered foam dressing or gauze dressing/tape daily.
Record review of Resident #27's Consolidated Physician Orders dated 10/27/23 indicated cleanse wound on day shift, left back wound with normal saline, pat dry, apply alginate calcium to wound and cover with silicone foam bordered dressing daily.
Record review of Resident #27's Consolidated Physician Orders dated 10/27/23 indicated cleanse wound on day shift, right back with normal saline, pat dry, apply alginate calcium when blister breaks and cover with silicone foam bordered dressing daily.
Record review of Resident #27's Consolidated Physician Orders dated 10/31/23 indicated cleanse wound day shift to sacrum with Normal saline, pat dry, apply metronidazole (is an antibiotic that may be used to treat certain infections of the vagina, stomach, liver, skin, joints, brain and spinal cord, lungs, heart, or bloodstream) sprinkled to wound, apply xeroform to wound, apply dankins (is a dilute sodium hypochlorite (NaClO) solution commonly known as bleach) 1/4th strength wet to moist with kerlix, cover with silicone foam bordered dressing once daily.
During an observation on 10/31/23 at 3:02 p.m., the WCN NN performed wound care dressing change on Resident #27. WCN NN washed her hands then placed gloves on her hands. WCN NN touched the outside area of the wound care packages and opened packages with the same gloves. WCN NN with the same gloves performed wound care to Resident #27's left heel. WCN NN remove the dressing from Resident #27's back on the left side. WCN NN placed new gloves on then poured normal saline from a bottle on some gauze, she then with the same gloves cleansed Resident #27's left back wound. WCN NN changed gloves then with the new gloves started touching the outside area of the wound care packages and opened items then performed ordered care to the other back wounds. WCN NN removed the dressing from Resident #27's sacrum pressure wound. WCN NN changed gloves. WCN NN placed new gloves on then poured normal saline from a bottle on some gauze, she then with the same gloves cleansed Resident #27's sacrum pressure wound. WCN NN picked a medicine cup of an ordered medication, sprinkled the substances in the wound, then without changing gloves, placed xeroform gauze inside the cavity of the wound.
During an interview on 11/02/23 at 10:26 a.m., the WCN NN said she probably should have opened more wound care packages before she started the dressing change. She said she should have changed gloves after she touched the outside area of the packages and medicine cup. She said it was important to perform correct wound care to prevent infecting the wounds. She said an infected wound from cross-contamination, could make the resident sick, cause pain, increased the need for antibiotic, and deteriorate the wound.
During an interview on 11/02/23 at 3:04 p.m., the DON said she expected the WCN to use good infection control measure during wound care dressing changes. She said she expected the WCN to change gloves appropriately to maintain infection control measures. She said not changing gloves after touching other items, during the dressing change, placed residents at risk for infection, sepsis, and worsening wound. She said the resident would need antibiotics or cause hospitalization.
4. Record review of Resident #94's face sheet dated 10/31/23 indicated Resident #94 was admitted to the facility on [DATE] with diagnoses including sepsis (serious condition resulting from harmful bacteria in the blood) due to MRSA (methicillin resistant staphylococcus aureus-bacteria), ESBL (extended spectrum beta lactamase resistance), weakness, abnormality of gait and mobility, lack of coordination, cognitive communication deficit, history of cerebral infarction (disruption of blood flow to the brain, also called a stroke), and traumatic subdural hemorrhage (bleeding in the skull caused by a traumatic head injury).
Record review of Resident #94's admission MDS assessment revealed it had not been completed.
Record review of Resident #94's care plan dated 10/31/23 revealed she was receiving IV therapy and had PICC line flushes and was receiving an antibiotic daptomycin IV every other day. There were no interventions related to changing the PICC line dressings.
Record review of Resident #94's orders dated 10/31/23 revealed an order for PICC line dressing change as needed loosening and if it becomes, damp, loose, soiled or if the patient developed problems at the site that required further inspection.
Record review of Resident #94's eMAR dated 10/01/23-10/31/23 revealed PICC line dressing change as needed loosening and if it becomes, damp, loose, soiled or if the patient developed problems at the site that required further inspection. There was no documentation that the PICC line dressing had been changed between 10/01/23-10/31/23.
During an observation on 10/30/23 at 2:41 PM, Resident #94 had a PICC line dressing without a BioPatch to her left upper arm dated 10/18/23.
During an observation on 10/31/23 at 3:43 PM, Resident #94 continued to have a PICC line dressing without a BioPatch to her left upper arm dated 10/18/23.
5. Record review of Resident #352's face sheet dated 10/31/23 indicated Resident #352 was admitted to the facility initially on 10/17/23 and readmitted on [DATE] with diagnoses including surgery for an abdominal aortic aneurysm (enlargement of the main blood vessel that delivers blood to the body at the level of the abdomen, could be life-threatening if it bursts), severe protein-calorie malnutrition (lack of proper nutritional intake of protein and calories), weakness, abnormalities of gait and mobility, lack of coordination, history of respiratory failure, and elevated white blood cell count (could mean a bacterial or viral infection).
Record review of Resident #352's admission MDS assessment dated [DATE] indicated Resident #352 was understood and understood others. The MDS indicated a BIMS score of 15 which indicated Resident #352 had no cognitive impairment. The MDS indicated Resident #352 was receiving IV feedings. The MDS indicated Resident #352 had a PICC line for IV access on admission.
Record review of Resident #352's care plan dated 10/31/23 revealed she was receiving IV therapy. There were no interventions related to changing the PICC line dressing.
Record review of Resident #352's orders dated 10/31/23 revealed orders for PICC line dressing change every week on day shift and if it becomes damp, loose, soiled or if the patient develops problems at the site that required further inspection.
Record review of Resident #352's eMAR dated 10/31/23 revealed PICC line dressing change was completed on 10/18/23 and was scheduled to be changed on 10/25/23. The was no documentation on 10/25/23 indicating the PICC line dressing had been changed.
During an observation on 10/30/23 at 11:16 AM, Resident #352 was lying in bed and had a PICC line dressing with a BioPatch to her right upper arm dated 10/16/23.
During an observation on 10/31/23 at 03:13 PM, Resident #352 was lying in bed and continued to have a PICC line dressing with a BioPatch to her right upper arm dated 10/16/23.
6. Record review of Resident #358's face sheet dated 11/01/23 indicated Resident #358 admitted to the facility on [DATE] with diagnoses including a fracture to her right lower leg, osteomyelitis to right foot & ankle, weakness, hypertension, abnormality of gait and mobility, lack of coordination, atrial fibrillation (irregular, often rapid, heart rate that commonly causes poor blood flow), and heart disease.
Record review of Resident #358's admission MDS dated [DATE] indicated Resident #358 was understood and understood others. The MDS indicated a BIMS score of 12 which indicated Resident #358 had moderate cognitive impairment. The MDS indicated she had an IV access but did not specify which type.
Record review of Resident #358's orders dated 10/31/23 revealed an order for PICC line dressing change every week on day shift and if it becomes damp, loose, soiled or if the patient develops problems at the site that required further inspection.
Record review of Resident #358's eMAR dated 10/01/23-10/31/23 indicated the PICC line dressing change was to be done every week with a start date of 10/23/23. The eMAR documentation showed Resident #358's PICC line dressing was changed on 10/23/23 and 10/30/23.
During an observation on 10/30/23 at 2:23 PM, Resident #358 was lying in bed and had a PICC line dressing without a BioPatch to her right upper arm dated 10/10/23.
During an observation on 10/31/23 at 3:34 PM, Resident #358 continued to have a PICC line dressing without a BioPatch to her right upper arm dated 10/10/23.
During an interview on 10/31/23 at 4:35 PM, LVN EE said PICC line dressings should be changed weekly, and she believed it was usually done on Fridays and as needed if they become soiled. LVN EE said if the PICC line dressings were not changed weekly, it could be a safety issue. LVN EE said they were using a gel cover now and were not using the BioPatch anymore, so she did not think it would be an infection control issue.
During an interview on 11/01/23 at 11:18 AM, LVN KK said he had worked at the facility for 6 months. LVN KK said the PICC line dressings were usually changed by the wound care nurse, or he would need to find an RN to do it. LVN KK said the PICC line dressing changes were scheduled on the eMAR/TAR weekly. LVN KK said it could be an issue with infection if the PICC line dressings were not changed weekly.
During an interview on 11/01/23 at 11:57 AM, LVN NN said she had worked at the facility since August 2023, and she was the wound care/treatment nurse. LVN NN said she did not do the PICC line dressing changes because it had to be done by a RN.
During an interview on 11/01/23 at 6:02 PM, LVN O said she had worked at the facility for five years. LVN O said the PICC line dressing changes had to be done by a RN. LVN O said she did not know when they were changed since she did not do the PICC line dressing changes, but she thought it was weekly. LVN O said she assessed the PICC line dressing and site for drainage and any kind of signs or symptoms of infection.
During an interview on 11/02/23 at 8:36 AM, RN P said she had worked at the facility since July of 2023 as the ADON. She said she was responsible for making sure the nurses were doing what they were supposed to and to help the DON and the ADM. RN P said PICC line dressings were changed every seven days. RN P said the PICC line goes straight to your heart and you do not want infection to set up. RN P said PICC line dressings could also be changed as needed. RN P said the PICC line insertion site was a precious site and you do not want to get an infection in your PICC line and it was an infection control issue to not change the dressing weekly. RN P said she was not aware Residents #94, 352, and 358's PICC line dressings had not been changed. RN P said a LVN, RN, or the wound care nurse could change the PICC line dressings. RN P said she did not know the facility's policy on who could change PICC line dressings, but she would find out and would in-service the nursing staff to ensure the PICC line dressings were being changed appropriately. RN P said the resident could get an infection from not having their PICC line dressing changed weekly.
During an interview on 11/02/23 at 9:46 AM, RN LL said she had worked at the facility since March 2023. RN LL said PICC line dressings should be changed weekly and as needed to prevent infection.
During an interview on 11/02/23 at 10:05 AM, the DON said she had worked at the facility for six years. The DON said PICC line dressings should be changed weekly, and the wound care nurse did a lot of them. The DON said any nurse that had been checked off could change PICC line dressings, including an LVN. The DON said she had checked off several LVNs, including the wound care nurse. The DON said she was ultimately responsible for ensuring the nurses were taking care of the residents, but she was having to work the floor sever al days and/or nights weekly and it was hard to follow up on everything she was responsible for to ensure staff were taking care of the residents.
During an interview on 11/02/23 at 10:52 AM, the ADM said she would expect PICC line dressings to be changed according to the physician's order. The ADM said not changing the residents' PICC line dressings placed the residents at risk for infection.
Record review of the facility's policy titled Infection Prevention and Control Surveillance with a revised date of January 2022 revealed . the surveillance of infections is an essential part of any infection prevention and control strategy. The main objectives of a surveillance program are . the prevention and early detection of outbreaks to allow timely investigation and control . the assessment of infection rates over time to determine the need for, and measure the effect of, preventative or control measures .
Record review of the facility's policy titled Dressing Change for Vascular Access Devices dated 8/2016 revealed . purpose was to prevent local and systemic infection related to the IV catheter . central venous access device and midline dressing changes would be done at established intervals and immediately if the integrity of the dressing was compromised . transparent semi-permeable membrane dressings are changed every 7 days and PRN (as needed) . if a chlorhexidine impregnated gauze sponge (BioPatch) is applied under the transparent dressing, change every 7 days .
Review of Techniques for aseptic dressing and procedures (2015) www.ncbi.nlm.nih.gov was accessed on 11/08/2023 indicated .when applying or changing dressings, an aseptic technique is used in order to avoid introducing infections into a wound .never re-introduce them to a clean area once they have been contaminated .
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accorda...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety in the facility's only kitchen reviewed for food safety requirements.
The facility failed to ensure the plastic zipper bag labeled cocoa powder was securely closed.
The facility failed to ensure the plastic trash-like bag labeled salt was securely closed.
The facility failed to ensure there was not an uncovered unlabeled small cup of white granular substance left on the dry storage shelf.
The facility failed to ensure the plastic trash-like bag labeled light brown cane sugar was securely closed.
The facility failed to ensure the plastic bag labeled cheese was securely closed in the cooler.
These failures could place residents at risk of foodborne illness and food contamination.
Findings included:
During initial tour observations in the kitchen on 10/30/23 beginning at 9:05 AM, there was a plastic zipper bag labeled cocoa powder that was not securely closed in the dry storage area. There was a clear plastic trash-like bag sitting in a white plastic container sitting on the shelf labeled salt that was not securely closed in the dry storage area. There was an uncovered unlabeled small cup of white granular substance sitting on the dry storage shelf. There was a clear plastic trash-like bag sitting in a white plastic container on the shelf labeled light brown cane sugar that was not securely closed in the dry storage area. There was also a plastic zipper bag labeled cheese in the cooler that was not securely closed.
During an interview on 10/30/23 at 9:35 AM, the DM said the cocoa powder should not have been left opened and she threw it in the trash. The DM said the containers with the trash-like bags that contained salt and brown sugar should have been tied up to prevent anything from getting into them and contaminating the food. She said the cup of salt should not have been left on the shelf in the pantry uncovered and unlabeled because no one could tell what was in it, therefore she threw it away. She said the cheese in the cooler should have been securely closed to prevent the cheese from getting hard and prevent contamination.
During an interview on 10/31/23 at 9:38 AM with the Maintenance Supervisor, he said he was told by the Dietary Manager last month that she saw a roach in the kitchen near the dish washing station and they had the pest control company spray.
During an interview on 11/02/23 at 9:22 AM, [NAME] S said she had worked at the facility since January of 2021. [NAME] S said she had not seen any pests in kitchen. [NAME] S said they have a bug man that sprays regularly. [NAME] S said if the storage containers or bags were not securely closed, anything could get in it and contaminate the food. [NAME] S said by the bag of cheese not being securely closed in the refrigerator, it could make it hard and unable to use it. [NAME] S said when the food containers or bags were not securely closed it could affect the freshness of the food and it could get hard.
During an interview on 11/02/23 at 9:31 AM, the DM said if food was being left opened, it could affect the freshness, and anything could get in it. The DM said she had a [NAME] when in doubt throw it out. The DM said she did not know how long the bags of cocoa, brown sugar, salt, or cheese had been opened. The DM said she had saw one roach in the dishwasher room in September and the pest control company came and sprayed and she had not seen any bugs since then. The DM said with the bags not being securely closed, the food products could be contaminated. The DM said the small cup of uncovered and unlabeled white substance that was on the shelf in the dry storage was salt and she threw it away and in-serviced her staff. The DM said she did a check off daily, but she had an employee call in and had not gotten to her rounds that morning before surveyor entered. The DM said she also spot checks throughout the kitchen daily but did not work on the weekends. The DM said everyone in the kitchen was responsible for keeping food securely closed to prevent contamination.
During an interview on 11/02/23 at 10:52 AM, the ADM said she would expect food items to be securely stored to prevent anything from getting into the food item and contaminating it and to preserve the freshness of the food item.
Record review of the facility's policy titled Food Storage dated 8/1/2018 indicated . food is stored, prepared, and transported at an appropriate temperature and by methods designed to prevent contamination . air-tight containers or bags are used for all opened packages of food . all containers are accurately labeled with the item and date opened .