THE WATERTON HEALTHCARE & REHABILITATION
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The Waterton Healthcare & Rehabilitation has a Trust Grade of C+, indicating that it is slightly above average but not quite exceptional. In Texas, it ranks #364 out of 1168 facilities, placing it in the top half, and #7 out of 17 in Smith County, meaning only six local options are better. The facility is improving, having reduced its issues from three in 2024 to two in 2025. Staffing received a 3/5 rating, with a turnover rate of 52%, which is average for Texas, while it boasts good RN coverage, exceeding 77% of other facilities in the state, allowing for better oversight of resident care. However, there are some concerning findings from recent inspections. A critical issue was identified where a resident eloped due to inadequate supervision and monitoring. Additionally, there were concerns about the accuracy of residents' assessments and nutritional care, specifically failing to provide necessary dietary supplements for a resident, which could lead to serious health risks. Overall, while there are strengths in staffing and improvement trends, families should be aware of these significant weaknesses and the need for better adherence to care protocols.
- Trust Score
- C+
- In Texas
- #364/1168
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 52% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ⚠ Watch
- $9,009 in fines. Higher than 75% of Texas facilities, suggesting repeated compliance issues.
- Skilled Nurses ○ Average
- Each resident gets 32 minutes of Registered Nurse (RN) attention daily — about average for Texas. RNs are the most trained staff who monitor for health changes.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Near Texas avg (46%)
Higher turnover may affect care consistency
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Mar 2025
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure accurate assessments were completed for 7 of 15 residents (Re...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain acceptable parameters of nutritional status, ...
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Jan 2024
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0576
(Tag F0576)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and observation, the facility failed to ensure the residents received mail for 2 of 7 confidential residents ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to provide a safe, functional, sanitary, and comfortable environment f...
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Jan 2024
1 deficiency
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review the facility failed to ensure that the resident environment remained as free...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 5 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
About This Facility
What is The Waterton Healthcare & Rehabilitation's CMS Rating?
CMS assigns THE WATERTON HEALTHCARE & REHABILITATION an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Texas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is The Waterton Healthcare & Rehabilitation Staffed?
CMS rates THE WATERTON HEALTHCARE & REHABILITATION's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 52%, compared to the Texas average of 46%.
What Have Inspectors Found at The Waterton Healthcare & Rehabilitation?
State health inspectors documented 5 deficiencies at THE WATERTON HEALTHCARE & REHABILITATION during 2024 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 4 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates The Waterton Healthcare & Rehabilitation?
THE WATERTON HEALTHCARE & REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by THE ENSIGN GROUP, a chain that manages multiple nursing homes. With 92 certified beds and approximately 65 residents (about 71% occupancy), it is a smaller facility located in TYLER, Texas.
How Does The Waterton Healthcare & Rehabilitation Compare to Other Texas Nursing Homes?
Compared to the 100 nursing homes in Texas, THE WATERTON HEALTHCARE & REHABILITATION's overall rating (4 stars) is above the state average of 2.8, staff turnover (52%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting The Waterton Healthcare & Rehabilitation?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is The Waterton Healthcare & Rehabilitation Safe?
Based on CMS inspection data, THE WATERTON HEALTHCARE & REHABILITATION has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at The Waterton Healthcare & Rehabilitation Stick Around?
THE WATERTON HEALTHCARE & REHABILITATION has a staff turnover rate of 52%, which is 6 percentage points above the Texas average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was The Waterton Healthcare & Rehabilitation Ever Fined?
THE WATERTON HEALTHCARE & REHABILITATION has been fined $9,009 across 1 penalty action. This is below the Texas average of $33,169. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is The Waterton Healthcare & Rehabilitation on Any Federal Watch List?
THE WATERTON HEALTHCARE & REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.