OAK BROOK HEALTH CARE CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Oak Brook Health Care Center in Whitehouse, Texas has received a Trust Grade of D, indicating below-average performance with some significant concerns. It ranks #297 out of 1,168 facilities in Texas, placing it in the top half, and #5 out of 17 in Smith County, meaning only four local options are better. Unfortunately, the facility is on a worsening trend, with issues increasing from 1 in 2024 to 2 in 2025. Staffing is a concern here, with a 3 out of 5 rating and a high turnover rate of 70%, which is above the Texas average of 50%. While the facility has average RN coverage, which is important for monitoring residents’ needs, there have been serious deficiencies. For instance, there were critical failures to provide CPR during emergencies and to prevent adverse drug reactions in residents. Additionally, some residents faced discomfort due to inadequate hot water for daily hygiene. Overall, while there are strengths in some areas, the facility's issues highlight significant weaknesses that families should carefully consider.
- Trust Score
- D
- In Texas
- #297/1168
- Safety Record
- High Risk
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 70% turnover. Very high, 22 points above average. Constant new faces learning your loved one's needs.
- Penalties ✓ Good
- $22,699 in fines. Lower than most Texas facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 23 minutes of Registered Nurse (RN) attention daily — below average for Texas. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 7 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
4-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
24pts above Texas avg (46%)
Frequent staff changes - ask about care continuity
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
22 points above Texas average of 48%
The Ugly 7 deficiencies on record
Apr 2025
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the resident had a right to a safe, clean, comf...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Grievances
(Tag F0585)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to ensure residents had the right to voice grievances to the facility or other agency or entity that heard grievances without discrimination o...
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Mar 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0576
(Tag F0576)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to ensure the residents received mail for 2 of 8 residents reviewed for rights to forms of communication. (Resident #s 38 and 65)
The facilit...
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Jun 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensue all alleged violations involving abuse, neglect, exploitation ...
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Mar 2023
2 deficiencies
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0757
(Tag F0757)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the drug regimen was free from unnecessary medi...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to implement their written policy and procedures for reporting allegati...
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Feb 2023
1 deficiency
1 IJ (1 affecting multiple)
CRITICAL
(K)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0678
(Tag F0678)
Someone could have died · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide basic life support, including CPR, to residen...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 2 life-threatening violation(s). Review inspection reports carefully.
- • 7 deficiencies on record, including 2 critical (life-threatening) violations. These warrant careful review before choosing this facility.
- • $22,699 in fines. Higher than 94% of Texas facilities, suggesting repeated compliance issues.
- • Grade D (44/100). Below average facility with significant concerns.
About This Facility
What is Oak Brook Health's CMS Rating?
CMS assigns OAK BROOK HEALTH CARE CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Texas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Oak Brook Health Staffed?
CMS rates OAK BROOK HEALTH CARE CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 70%, which is 24 percentage points above the Texas average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 67%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Oak Brook Health?
State health inspectors documented 7 deficiencies at OAK BROOK HEALTH CARE CENTER during 2023 to 2025. These included: 2 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 5 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Oak Brook Health?
OAK BROOK HEALTH CARE CENTER is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by CARING HEALTHCARE GROUP, a chain that manages multiple nursing homes. With 120 certified beds and approximately 86 residents (about 72% occupancy), it is a mid-sized facility located in WHITEHOUSE, Texas.
How Does Oak Brook Health Compare to Other Texas Nursing Homes?
Compared to the 100 nursing homes in Texas, OAK BROOK HEALTH CARE CENTER's overall rating (4 stars) is above the state average of 2.8, staff turnover (70%) is significantly higher than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Oak Brook Health?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the facility's high staff turnover rate.
Is Oak Brook Health Safe?
Based on CMS inspection data, OAK BROOK HEALTH CARE CENTER has documented safety concerns. Inspectors have issued 2 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Texas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Oak Brook Health Stick Around?
Staff turnover at OAK BROOK HEALTH CARE CENTER is high. At 70%, the facility is 24 percentage points above the Texas average of 46%. Registered Nurse turnover is particularly concerning at 67%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Oak Brook Health Ever Fined?
OAK BROOK HEALTH CARE CENTER has been fined $22,699 across 2 penalty actions. This is below the Texas average of $33,306. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Oak Brook Health on Any Federal Watch List?
OAK BROOK HEALTH CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.