WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY
Over 2 years since last inspection. Current conditions may differ from available data.
Westminster-Canterbury on Chesapeake Bay has a Trust Grade of B+, indicating it is above average and recommended for care. It ranks #54 out of 285 nursing homes in Virginia, placing it in the top half, and #2 out of 13 in Virginia Beach City County, suggesting it is one of the better options in the local area. The facility's trend is improving, with issues decreasing from 12 in 2020 to just 1 in 2023, which is a positive sign for potential residents. Staffing is a strength, with a perfect rating of 5/5 stars and a turnover rate of 41%, lower than the state average, ensuring consistent care from familiar staff. However, there are some concerns; for instance, staff failed to follow physician orders for one resident, which could lead to potential health risks, and there have been other instances where the assessment for self-administration of medication was not conducted properly, indicating areas for improvement. Overall, while there are notable strengths, families should be aware of the facility's past shortcomings in care delivery.
- Trust Score
- B+
- In Virginia
- #54/285
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 41% turnover. Near Virginia's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Virginia facilities.
- Skilled Nurses ✓ Good
- Each resident gets 54 minutes of Registered Nurse (RN) attention daily — more than average for Virginia. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 17 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (41%)
7 points below Virginia average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Virginia avg (46%)
Typical for the industry
The Ugly 17 deficiencies on record
Mar 2023
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on staff interviews, clinical record review, the facility's staff failed follow physician orders for one (1) of 35 residents in the survey sample, Resident #71.
The findings include:
Resident #7...
Read full inspector narrative →
Jan 2020
12 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on resident interview, staff interviews, clinical record review, and facility document review the facility staff failed to assess resident for self-administration of medication for 1 of 36 resid...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Resident #43 was admitted to the facility on [DATE]. Diagnosis included but were not limited to, Respiratory Failure and Hear...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
Based on staff interviews, clinical record review and facility documentation review, the facility staff failed to report an injury of unknown origin that resulted in a serious bodily injury (right hip...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Transfer Requirements
(Tag F0622)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a closed record review and staff interviews the facility failed to ensure that care plan goals were sent upon discharge...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0625
(Tag F0625)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a closed record review and staff interviews the facility staff failed to ensure that a bed-hold notice was sent upon di...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview, resident interview and clinical record review the facility staff failed to ensure that the assessment ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. The facility staff failed to develop a care plan for Resident #190 who was on isolation precautions due to a diagnosis of Clo...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident interview, staff interview, clinical record review and facility document review, the facility staff failed to ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and clinical record review the facility staff failed to meet professional standards of practice by inco...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interview and facility record review, it was determined that facility staff failed to follow a physi...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and clinical record review the facility staff incorrectly transcribed a medication order for one of 36 ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation and staff interview the facility staff failed to ensure one multi dose vial of Tuberculin Purified Solution was properly dated when opened on one of four nursing units, Stone Reha...
Read full inspector narrative →
Nov 2018
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0558
(Tag F0558)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident interview, staff interview and facility documentation review, the facility staff failed to ensure...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
Based on observations, resident interviews and staff interview the facility staff failed to ensure resident equipment was maintained in a sanitary manner for 2 of 41 residents (Residents #57 and #6), ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
Based on clinical record review and staff interviews the facility staff failed to complete the required initial comprehensive assessment timely for 1 of 41 residents (Resident #132), in the survey sam...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0645
(Tag F0645)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on medical record review, facility document review and staff interviews the facility staff failed to ensure a
Level I PAS...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in Virginia.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Virginia facilities.
- • 41% turnover. Below Virginia's 48% average. Good staff retention means consistent care.
- • 17 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Westminster-Canterbury On Chesapeake Bay's CMS Rating?
CMS assigns WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Virginia, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Westminster-Canterbury On Chesapeake Bay Staffed?
CMS rates WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 41%, compared to the Virginia average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Westminster-Canterbury On Chesapeake Bay?
State health inspectors documented 17 deficiencies at WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY during 2018 to 2023. These included: 17 with potential for harm.
Who Owns and Operates Westminster-Canterbury On Chesapeake Bay?
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 108 certified beds and approximately 100 residents (about 93% occupancy), it is a mid-sized facility located in VIRGINIA BEACH, Virginia.
How Does Westminster-Canterbury On Chesapeake Bay Compare to Other Virginia Nursing Homes?
Compared to the 100 nursing homes in Virginia, WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY's overall rating (5 stars) is above the state average of 3.0, staff turnover (41%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Westminster-Canterbury On Chesapeake Bay?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Westminster-Canterbury On Chesapeake Bay Safe?
Based on CMS inspection data, WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Virginia. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Westminster-Canterbury On Chesapeake Bay Stick Around?
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY has a staff turnover rate of 41%, which is about average for Virginia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Westminster-Canterbury On Chesapeake Bay Ever Fined?
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Westminster-Canterbury On Chesapeake Bay on Any Federal Watch List?
WESTMINSTER-CANTERBURY ON CHESAPEAKE BAY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.