REGENCY HARMONY HOUSE REHAB & NURSING
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Regency Harmony House Rehab & Nursing has received an impressive Trust Grade of A, indicating excellent quality and highly recommended care. They rank #37 out of 190 facilities in Washington, placing them in the top half of the state, and are #3 out of 4 in Okanogan County, meaning only one local option is better. The facility is on an improving trend, with issues decreasing from three in 2024 to one in 2025. Staffing is a strong point, boasting a 5/5 star rating and a low turnover rate of 30%, which is well below the state average, indicating experienced staff. However, there are concerns, such as failures to properly store controlled substances and maintain adequate dishwasher temperatures, which could pose risks for drug diversion and foodborne illnesses. Overall, while there are strengths in staffing and quality ratings, families should be aware of the existing concerns that need addressing.
- Trust Score
- A
- In Washington
- #37/190
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 30% turnover. Near Washington's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Washington facilities.
- Skilled Nurses ✓ Good
- Each resident gets 57 minutes of Registered Nurse (RN) attention daily — more than average for Washington. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (30%)
18 points below Washington average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
16pts below Washington avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 11 deficiencies on record
Feb 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0555
(Tag F0555)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure 1 of 3 residents (Resident 1), reviewed for choices, was aff...
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Sept 2024
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Abuse Prevention Policies
(Tag F0607)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to implement their Abuse and Neglect Prohibition Policies and Procedures when they failed to report an allegation of abuse to the State Agency...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0699
(Tag F0699)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to assess, identify triggers that might prompt a recall of previous traumatic events, and develop care planned goals and interventions for a r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to adequately date food items and ensure expired food ite...
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Oct 2023
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to ensure oxygen tubing was appropriately maintained and changed regularly, according to professional standards of practice for 1...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review the facility failed to appropriately label, and store refrigerated controlled substances in a permanently affixed compartment as required in 1 of 1 m...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to consistently maintain dish machine temperatures which placed all residents at increased risk for foodborne illness.
Findings...
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May 2022
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide care in a manner that promoted dignity during...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure 1 of 3 sample residents (33), reviewed for range of motion/mobility, received appropriate monitoring and consistent tr...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0804
(Tag F0804)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to serve food at palatable temperatures for 1 of 6 sample residents (33), reviewed for in-room dining. This failure placed the r...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure personal protective equipment (PPE) was used in accordance with the Centers for Disease Control (CDC) guidelines. This...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Washington.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Washington facilities.
- • 30% turnover. Below Washington's 48% average. Good staff retention means consistent care.
- • 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Regency Harmony House Rehab & Nursing's CMS Rating?
CMS assigns REGENCY HARMONY HOUSE REHAB & NURSING an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Washington, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Regency Harmony House Rehab & Nursing Staffed?
CMS rates REGENCY HARMONY HOUSE REHAB & NURSING's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 30%, compared to the Washington average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Regency Harmony House Rehab & Nursing?
State health inspectors documented 11 deficiencies at REGENCY HARMONY HOUSE REHAB & NURSING during 2022 to 2025. These included: 11 with potential for harm.
Who Owns and Operates Regency Harmony House Rehab & Nursing?
REGENCY HARMONY HOUSE REHAB & NURSING is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by REGENCY PACIFIC MANAGEMENT, a chain that manages multiple nursing homes. With 54 certified beds and approximately 42 residents (about 78% occupancy), it is a smaller facility located in BREWSTER, Washington.
How Does Regency Harmony House Rehab & Nursing Compare to Other Washington Nursing Homes?
Compared to the 100 nursing homes in Washington, REGENCY HARMONY HOUSE REHAB & NURSING's overall rating (5 stars) is above the state average of 3.2, staff turnover (30%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Regency Harmony House Rehab & Nursing?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Regency Harmony House Rehab & Nursing Safe?
Based on CMS inspection data, REGENCY HARMONY HOUSE REHAB & NURSING has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Washington. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Regency Harmony House Rehab & Nursing Stick Around?
REGENCY HARMONY HOUSE REHAB & NURSING has a staff turnover rate of 30%, which is about average for Washington nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Regency Harmony House Rehab & Nursing Ever Fined?
REGENCY HARMONY HOUSE REHAB & NURSING has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Regency Harmony House Rehab & Nursing on Any Federal Watch List?
REGENCY HARMONY HOUSE REHAB & NURSING is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.