OAK HILL HEALTH & REHABILITATION

7371 CORTEZ OAKS BLVD, BROOKSVILLE, FL 34613 (765) 664-5400
For profit - Corporation 109 Beds TLC MANAGEMENT Data: November 2025
Trust Grade
60/100
#395 of 690 in FL
Last Inspection: July 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Oak Hill Health & Rehabilitation has a Trust Grade of C+, which means it's considered decent and slightly above average among nursing homes. It ranks #395 out of 690 facilities in Florida, placing it in the bottom half, but it is #2 out of 6 in Hernando County, indicating that only one local option is better. The facility's trend is stable, with the same number of issues reported over the last two years. Staffing has an average rating of 3 out of 5 stars, with a turnover rate of 47%, which is around the state average, suggesting some staff consistency but room for improvement. Notably, there have been no fines reported, which is a positive sign. However, there are some concerning incidents documented. For example, there were issues with residents not receiving properly labeled enteral feeding bags, which could impact their health. Additionally, a resident's mental health evaluation failed to document serious conditions that were present, raising concerns about care planning. These incidents reflect potential risks that families should consider when evaluating this facility. Overall, while there are strengths in staffing stability and no fines, the identified concerns highlight the need for careful consideration.

Trust Score
C+
60/100
In Florida
#395/690
Bottom 43%
Safety Record
Low Risk
No red flags
Inspections
Holding Steady
7 → 7 violations
Staff Stability
⚠ Watch
47% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Florida facilities.
Skilled Nurses
○ Average
Each resident gets 39 minutes of Registered Nurse (RN) attention daily — about average for Florida. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
23 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★☆☆
3.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2024: 7 issues
2025: 7 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in quality measures, fire safety.

The Bad

3-Star Overall Rating

Near Florida average (3.2)

Meets federal standards, typical of most facilities

Staff Turnover: 47%

Near Florida avg (46%)

Higher turnover may affect care consistency

Chain: TLC MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 23 deficiencies on record

Jul 2025 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure treatment and care was provided for intravenous (IV) dressing changes for 2 of 4 residents, Residents #195 and #444, r...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure treatment and care was provided for intravenous (IV) dressing changes for 2 of 4 residents, Residents #195 and #444, reviewed for IV catheters and infusions, and failed to ensure medication management for 1 of 6 residents, Resident #55, reviewed for medications.Findings include:1) During an observation on 06/29/25 at 10:17 AM Resident #195 had a double lumen PICC (peripherally inserted central catheter) line inserted in his left upper arm. The dressing covering the insertion site was dated 6/17/2025. Review of Resident #195's physician order dated 5/23/2025 read, Change catheter site dressing every week and prn [as needed] with a transparent dressing every shift every Tue [Tuesday] for IV therapy.During an interview on 7/1/2025 at 1:11PM Staff E, Licensed Practical Nurse stated, IV dressing changes should be done every week or as needed. I don't know what happened I thought I had changed the dressing.During an interview won 7/2/2025 at 9:45 AM the Director of Nursing (DON) stated, Central line dressing should be [changed] every seven days and peripheral lines every three day. [Resident #195's name] should have been changed on 6/24/2025.2) Review of Resident #55's physician order dated 3/30/2025 read, Carvedilol Oral Tablet 3.125 mg [milligrams] give 1 tablet by mouth every 12 hours for htn [hypertension] hold medication for SBP <135 [systolic blood pressure less than 135].Review of Resident #55's Medication Administration Record (MAR) for the month of June 2025 documented Carvedilol 3.125 mg was administered outside of the physician ordered parameters at 0900 [9:00AM] on 6/2/2025 SBP was 106, 6/3/2025 SBP was 113, 6/4/2025 SBP was 110, 6/5/2025 SBP was 112, 6/6/2025 SBP was 122, 6/7/2025 SBP was 129, 6/8/2025 SBP was 128, 6/9/2025 SBP was 115, 6/10/2025 SBP was 111, 6/11/2025 SBP was 120, 6/12/2025 SBP was 124, 6/13/2025 SBP was 118, 6/16/2025 SBP was 108, 6/17/2025 SBP was 115, 6/18/2025 SBP was 111, 6/19/2025 SBP was 111, 6/20/2025 SBP was 113, 6/21/2025 SBP was 105, 6/22/2025 SBP was 116, 6/23/2025 SBP was 115, 6/24/2025 SBP was 107, 6/25/2025 SBP was 117, 6/26/2025 SBP was 132, 6/29/2025 SBP was 123, 6/30/2025 SBP was 126. At 2100 [9:00PM] on 6/1/2025 SBP 106, 6/2/2025 SBP was 113, 6/3/2025 SBP was 117, 6/4/2025 SBP was 110, 6/6/2025 SBP was 129, 6/7/2025 SBP was 122, 6/8/2025 SBP was 120, 6/9/2025 SBP was 116, 6/10/2025 SBP was 111, 6/11/2025 SBP was 108, 6/12/2025 SBP was 124, 6/13/2025 SBP was 113, 6/14/2025 SBP was 129, 6/15/2025 SBP was 108, 6/16/2025 SBP was 108, 6/17/2025 SBP was 118, 6/18/2025 SBP was 111, 6/21/2025 SBP was 108, 6/22/2025 SBP was 118, 6/23/2025 SBP was 107, 6/24/2025 SBP was 117, 6/25/2025 SBP was 120, 6/26/2025 SBP was108, 6/29/2025 SBP was 126, and on 6/30/2025 SBP was 126.During an interview on 7/2/2025 at 9:51 AM the DON stated, The nurses were administering medications out of parameters. The staff are expected to follow the physician orders and make the physician aware. I believe it might have been confusion with the less than sign. I always encourage the staff to write out the words instead of using the symbols.During an interview on 7/2/2025 at 10:22 AM Staff E, LPN stated, I always look at the parameters. I know the sign is for less than and you hold the medication. If the entry has a check mark it means it was given. I don't know what happened there, I don't recall. I would always document a progress note if I contacted the provider for any questions regarding medication.During an interview on 7/2/2025 at 2:30 PM Medical Doctor #1 stated, [Resident #55's name] has an extensive cardiac history. I was going to change her parameters. It's a betablocker and she needs the drug. If medication has parameters it should be followed. Review of the policy and procedure titled Medication Administration with a last review date of 12/30/2024 read, Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. 3) Review of Resident #444's physician orders dated 6/23/2025 read, Change catheter site dressing every week and PRN with a transparent dressing.During an observation on 6/30/2025 at 09:11 AM Resident #444 was lying in the bed and was noted to have a peripherally inserted central catheter (PICC) in the upper right arm. The transparent dressing covering the PICC was dated 6/22/2025. During an observation on 06/30/2025 at 9:45 AM with Staff B, Licensed Practical Nurse, Resident #444's PICC line dressing was observed. (Photographic evidence obtained) During an interview on 06/30/2025 at 9:45 AM Staff B, Licensed Practical Nurse stated, The dressing is dated on 6/22/2025. Dressing changes are to be done every seven days. It should have been changed yesterday 7/29. During an interview on 6/30/2025 at 1:20 PM the Director of Nursing stated, The dressing should be changed at least every seven days.Review of the policy and procedure titled PICC (peripherally inserted central catheter/MIDLINE/CVAD(central venous access device) Dressing Change dated 12/30/2024 read, It is the policy of this facility to change peripherally inserted central catheter (PICC), midline or central venous access device (CVAD) dressing weekly or if soiled, in a manner to decrease potential for infection and/or cross-contamination. Physician's orders will specify type of dressing and frequency of changes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review the facility failed to ensure medications were securely stored when unattended and failed to date and label intravenous (IV) medication infusion bags...

Read full inspector narrative →
Based on observation, interview, and record review the facility failed to ensure medications were securely stored when unattended and failed to date and label intravenous (IV) medication infusion bags and tubing. Findings include: 1) During an observation on 6/29/2025 at 11:32 AM Resident #499 was lying in bed. Next to the bed was an intravenous (IV) pole. Hanging on the pole was a Zosyn IV infusion bag. The infusion bag and the tubing were not dated or timed. re was no date or time on the IV infusion bag or tubing. (photographic evidence obtained)2) During an observation on 6/30/2025 at 10:19 AM of Resident #27's room there was CeraVe eczema relief cream on top of the bedside table. (Photographic evidence obtained) 3) During an observation on 7/1/2025 at 8:22 AM Resident #195's IV medication was hanging from an IV pole. The infusion bag and the IV tubing was not labeled with the date and time. Observed on top of Resident #195 bedside table was a Germa Ubre Plus topical analgesic ointment (is a medicated ointment used to relieve minor aches and pains in muscle and joints). During an interview on 7/1/2025 at 8:47 AM Resident #195 stated, I use the ointment if I have a tooth ache. I normally will apply it outside on the side of the mouth area and when I wake up the next morning it feels better.During an interview on 7/1/2025 at 8:50 AM Staff C, Licensed Practical Nurse (LPN), stated, The IV medication should be labeled with the time and date it was hung. I do not see this one [IV medication bag and tubing] has a date and time. I do not see a doctor's approval for Resident #195 to have medication at bedside.During an interview on 7/1/2025 at 9:15 AM the Director of Nursing stated, The residents need to have a medication self-administration assessment and be educated on medication self-administration. Also, the physician would be notified, and the medication should be secured when not in use. The intravenous tubing should be labeled with the time and date when first used.Review of the facility policy and procedure titled Intravenous Therapy with a last review date of 12/30/2024 read, Policy: The facility will adhere to accepted standards of practice regarding infusion practices. Compliance Guidelines: 5. All IV tubing is to be labeled with date, time and initials.Review of the facility policy and procedure titled, Labeling of Medications and Biologicals with a last review date of 12/30/2025 read, Policy: All medications and biologicals used in the facility will be labeled in accordance with current stated and federal regulations to facilitate consideration of precautions and safe administration of medication. 5. Labels for medications prepared or compounded for intravenous infusion must include: f. Initials of compounder and person administering medications if different than compounder.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0804 (Tag F0804)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review the facility failed to ensure foods and drinks were served at a safe and appetizing temperature.Findings include: During an interview on 6/29/25 at 1...

Read full inspector narrative →
Based on observation, interview, and record review the facility failed to ensure foods and drinks were served at a safe and appetizing temperature.Findings include: During an interview on 6/29/25 at 10:03 AM Resident #493 stated, My food is always cold.During an interview on 6/29/25 at 10:20 AM Resident #495 stated, My food is sometimes cold. During an interview on 6/29/25 at 10:32 AM Resident #498 stated, The food is lukewarm.During an observation on 7/1/25 beginning at 7:00 AM, a test tray investigation on the 100 hallway was conducted related to resident complaints. At 7:19 AM the last tray/test tray was plated and placed on an enclosed meal delivery cart. At 7:20 AM the meal delivery cart exited the kitchen and headed towards the 100 hallway. At 7:35 AM the test tray/last tray was removed from the insulated meal delivery cart. The CDM (Certified Dietary Manager) tested the temperature of the scrambled eggs with a finding of 101 degrees Fahrenheit, the link sausages with a finding of 120 degrees Fahrenheit, and a glass of orange juice with a finding of 48 degrees Fahrenheit. During an interview on 7/1/25 at 7:40 AM the CDM stated, The hot foods [scrambled eggs and sausage] temp should be higher than 140 [degrees Fahrenheit] for hot foods. Cold foods/drinks should be below 41 [degrees Fahrenheit].Review of the policy and procedure titled, Food Safety Requirements, with a review date of 4/9/24 read, It is the policy of this facility to procure food from sources approved or considered satisfactory by federal, state and local authorities. Food will also be stored, prepared, distributed and served in accordance with professional standards for food service safety. 5. Foods and beverages shall be distributed to residents in a manner to prevent contamination and maintain food at the proper temperature and out of the Danger Zone [where bacteria can multiply rapidly, potentially causing foodborne illnesses]. Review of Room Test Tray Evaluation Form read, Acceptable delivery Temperatures: include Entree: cold 40-55* [degrees Fahrenheit] hot foods 135-160.* Cold beverages 40-55.* Food and drinks cannot be held in the Danger Zone 40*- 140* no more than 4 hours.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to ensure food was stored in accordance with professional standards in the kitchen walk-in cooler and walk-in freezer and in the...

Read full inspector narrative →
Based on observation, record review, and interview, the facility failed to ensure food was stored in accordance with professional standards in the kitchen walk-in cooler and walk-in freezer and in the second floor nourishment freezer. Findings include:During the initial observation of the kitchen on 6/30/25 beginning at 9:07 AM in the walk-in freezer, there was a clear plastic bag of tater tots sitting on a shelf. The bag was not labeled or dated. In the walk-in cooler, were two trays of uncovered slices of pie on a rolling cart.During an interview on 6/29/25 at 9:08 AM Staff G, Head [NAME] stated, It [plastic bag of tater tots] should be labeled and dated. The dessert [pie] should be covered. During the interview on 7/2/25 at 12:37PM the Dietary Manager states, Food should be labeled and dated and the desserts [pie] should have been covered.During observation on 6/29/25 at 9:40 AM of the nourishment refrigerator/freezer located on the second floor inside the life enrichment room, there was an ice bucket in the freezer with an ice scooper laying on the ice.During an interview on 6/29/25 at 9:42AM Staff F, Dietary Aide stated, That should not be like that [the scooper laying on the ice]. During an interview on 7/2/25 at 12:38 PM the Dietary Manager stated, I don't know where that scooper came from. Review of policy and procedure titled, Food Safety Requirements, with a review date of 4/9/24 read, It is the policy of this facility to procure food from sources approved or considered satisfactory by federal, state and local authorities. Food will also be stored, prepared, distributed and served in accordance with professional standards for food service safety. Compliance guidelines: 3. Facility staff shall inspect all food, food products, and beverages for safe transport and quality upon delivery/receipt and ensure timely and proper storage. iv. Labeling, dating, and monitoring refrigerated food, including, but not limited to, leftovers, so it is used by its use-by date, or frozen (when applicable) discarded; and v. Keeping food covered or in tight containers.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to maintain complete and accurately documented medical records for 1 of 4 residents, Resident #195, reviewed for central cathete...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to maintain complete and accurately documented medical records for 1 of 4 residents, Resident #195, reviewed for central catheters and 2 of 6 residents, Resident #5 and #13, reviewed for medication management.Findings include:1) During an observation on 06/29/25 at 10:17 AM Resident #195 was sitting in wheelchair. Resident #195 was observed to have a peripherally inserted central catheter (PICC) line double lumen inserted in the left upper arm. The site was covered with a dressing that was dated 6/17/2025.Review of Resident #195’s physician order dated 5/23/2025 read, Change catheter site dressing every week and prn [as needed] with transparent dressing every shift every Tue [Tuesday] for IV [intravenous] therapy.Review of Resident #195’s Treatment Administration Record (TAR) for the month of June 2025, documented the PICC line dressing change was completed on 6/24/2025.During an interview on 7/1/2025 at 1:11 PM Staff E, Licensed Practical Nurse (LPN) stated, IV dressing changes should be done every week or as needed. I cannot recall what happened on 6/24/20245 or why the dressing was dated as 6/17/2025.2) Review of Resident #5’s physician order dated 11/7/2024 read, Insulin Glargine Solution 100unit/ml [milliliters] inject 10 units subcutaneously at bedtime for diabetes.Review of Resident #5’s physician order dated 11/8/2024 read, Novolog Injection Solution 100 unit/ml (Insulin Aspart) inject as per sliding scale.Review of Resident #5 Medication Administration Record (MAR) for the month of June 2025 for Insulin Glargine Solution documented on 6/10/2025 at 2100 [9:00PM] coded 10 [No sliding scale required].Review of Resident #5 Medication Administration Record (MAR) for the month of June 2025 for Novolog there was a blank entry on 6/20/2025 at 0600 [6:00AM].During an interview on 7/2/2025 at 9:49 AM the Director of Nursing (DON) stated, The nurses should be documenting accurately the services provided. If there is contact with the provided, they need to document the communication in a progress note.During an interview on 7/2/2025 at 11:11 AM with Staff J, Registered Nurse (RN), stated, I know I called the doctor and asked about the insulin. I normally will call the provider with any concerns and act upon the orders provided.During an interview on 7/2/2025 at 2:03 PM Medical Doctor #2 stated, I oversee many patients and it’s hard to recall all. I think it was communicated to me in person and a lot of things are communicated in person. I remember with her [Resident #5] she had a morning she refused the insulin.Review of the facility policy and procedure titled Documentation in Medical Record with a last review date of 12/30/2025 read, Policy: Each resident's medical record shall contain an accurate representation of the actual experiences of the resident and include enough information to provide a picture of the resident’s progress through complete, accurate, and timely documentation.3) Review of Resident #13’s physician order dated 6/13/2025 read, Insulin Aspart FlexPen Subcutaneous Solution Pen-injector 100 units/ml, inject subcutaneously before meals and at bedtime for diabetes mellitus, Inject as per sliding scale: if 150-200=1 unit, 201-250= 2 units, 251-300= 3 units, 301-350= 4 units, 351-400= 5 units, 401-999= 6 units, contact MD [Medical Doctor] and recheck every 1 hour until response or under 300, subcutaneously before meals and at bedtime for DM [Diabetes Miletus].Review of Resident #13's documented blood glucoses dated 6/14/2025 read, blood glucose reading at 6:17 AM of 145 milligrams/deciliters (mg/dl), 12:08 PM of 433 mg/dl, 4:50 PM of 139 mg/dl and 9:11 PM of 399 mg/dl.Review of Resident #13's documented blood glucose dated 6/19/2025 read, blood glucose reading at 11:11 AM of 190 milligrams/deciliters (mg/dl), 11:24 AM of 455 mg/dl, 1:45 PM of 489 mg/dl and 9:23 PM of 115 mg/dl.Review of Resident #13's medical record did not provide for document of notification to the medical doctor of the blood glucose readings greater than 400.During an interview on 7/2/2025 at 10:59 AM the DON stated, I spoke to the doctor and he stated that he was notified of the follow-up glucose. I also spoke with the nurses who were responsible for the follow-up blood glucose checks but they did not document them.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to prevent the possible spread of infection when not following infection control standards to wear appropriate personal protecti...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to prevent the possible spread of infection when not following infection control standards to wear appropriate personal protective equipment for 3 of 5 residents, Resident #195, #444, and #499, reviewed for enhanced barrier precautions, and failed to store respiratory equipment when not in use for 1 of 2 residents, Resident #5, reviewed for respiratory services. Findings include: 1) During an observation on 7/1/2025 at 8:22 AM Staff C, Licensed Practical Nurse (LPN) entered Resident #195’s room. Outside on the door frame to Resident #195’s room there was an enhanced barrier sign posted. Staff C entered the room and performed hand hygiene. Staff C donned gloves but did not put on a gown. Resident #195’s IV (intravenous) pump was peeping. Staff C turned the pump off. Staff C walked outside of the room with the gloves on, returned to the medication cart, and grabbed a curos disinfecting cap [a single-use cap designed to disinfect and protect IV access points]. Staff C entered the room, removed her gloves, did not perform hand hygiene, and donned a new pair of gloves. Staff C disconnected the IV tubing and put the curos on the end of the needleless connector, removed her gloves, did not perform hand hygiene, and exited the room to verify the flush order. Staff C walked to the medication room, returned to the medication cart with two 3 milliliters (ml) heparin flush syringes and a 5 ml heparin flush syringe. Staff C did not perform hand hygiene and placed the two 3 ml heparin flushes in the medication cart and then entered Resident #195’s room. Staff C did not perform hand hygiene and donned a pair of gloves. Staff C did not don a gown. Staff C placed the flush on top of Resident#195’s bed. Staff C exited the room wearing the gloves, returned to the medication cart, grabbed alcohol wipes, entered Resident #195’s room, did not remove the gloves, did not perform hand hygiene, removed the green curos cap from the IV needless connector and placed it on top of the resident's bed. Staff C cleaned the needleless connector and flushed the IV tubing. Staff C grabbed the used, single use, green curos cap and placed it on the needleless connector. During an interview on 7/1/2025 at 8:47 AM with Staff C, LPN, stated, For enhanced barrier precaution I just wear gloves. The curos cap as long as you remove it and quickly put it back on is okay. I should have perform hand hygiene more often and in between changing my gloves. 2) During an observation on 7/1/2025 at 2:05 PM Staff D, LPN, entered Resident #499’s room who had an enhanced barrier precaution sign on the frame of the room door. Staff D performed hand hygiene and donned a pair of gloves but did not don a gown. Staff D primed the resident’s IV tubing, cleaned the needleless connector with a alcohol wipe, flushed the needleless connector with normal saline, and started the infusion. During an observation on 7/1/2025 at 2:35 PM Staff D entered Resident #499’s room and performed hand hygiene and donned a pair of gloves but did not don a gown. Staff D disconnected the IV tubing, cleansed the needleless connector with an alcohol wipe, flushed the tubing with normal saline followed by a heparin flush. During an interview on 7/1/2025 at 2:47 PM Staff D, LPN, stated, For enhanced barrier I wear gloves. I normally wear gloves only.During an interview on 7/2/2025 at 9:36 AM the Director of Nursing (DON) stated, The expectation is at least hand sanitizer goes on when nurses remove their gloves. When they come back from the medication room they should do hand hygiene. Reusing a curos cap is not a best practice it should be changed out. As far as EBP [enhanced barrier precautions] the staff if they will be in high contact with a patient they should wear gowns and gloves.During an interview on 7/2/2025 at 9:49 AM the Assistant Director of Nursing (ADON)/Infection Preventionist stated, EBP residents have signs posted on the door. Nurses are expected to follow the instructions on the signs and they should wear a gown and gloves.Review of the facility policy and procedure titled Enhanced Barrier Precautions with a last review date of 12/30/2025 read, Policy: It is the policy of this facility to implement enhanced barrier precautions for the prevention of transmission of multidrug-resistant organisms. Enhanced barrier precautions (EBP) refer to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employ's targeted gown and gloves use during high contact resident care activities. 4. High-contact resident care activities include: g. Device care or use: central lines, urinary catheters, feeding tubes, tracheostomy/ventilator tubes, hemodialysis catheters, PICC [peripherally inserted central catheter] lines midline catheters.Review of the facility policy and procedure titled Hand Hygiene with a last review date 12/30/2025 read, Policy: All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents and visitors. This applies to all staff working in all locations within the facility. Hand Hygiene Table: Before applying and after removing personal protective equipment (PPE), including gloves.3) During an observation on 6/29/2025 at 10:03 AM Resident #5 was lying in bed. Lying on the corner cabinet was a nebulizer mask that was not bagged. Review of Resident #5’s physician order dated 11/7/2024 read, Ipratropium-Albuterol Solution 0.5-2.5 (3) MG/3ML [milligrams/milliliters] 3 ml inhale orally every 4 hours as needed for SOB [shortness of breath] or wheezing via nebulizer. Review of Resident #5’s Medication Administration Record for the month of June 2025 for Ipratropium Albuterol solution documented administered on 6/23/2025. During an interview on 7/2/2025 at 10:01 AM the DON stated, [Resident #5's name] nebulizer mask should be bagged when not in use. Review of the facility policy and procedure titled “Cleaning and Changing Respiratory Equipment with a last review date of 12/30/2024 read, Policy: It is the policy of this facility to ensure the safety of residents by cleaning and changing respiratory equipment using guidelines that adhere to infection control standards. Procedure: Handheld Nebulizers and mask (if applicable): c. The nebulizer will be kept in a plastic bag when not in use. 4) During an observation on 6/30/2025 at 09:11 AM Staff B, LPN prepared and administered medication and enteral feeding for Resident #444 without wearing the proper personal protective equipment (PPE - gown, gloves and mask). Staff B, LPN administer enteral feeding via gastrostomy tube. Staff B, LPN completed an intravenous flush of Resident #444’s PICC access device.Review of Resident #444's physician orders dated 6/20/2025 read, Enhanced Barrier Precautions (EBP)During an observation of resident #444's door and the surrounding area there was no signage to notify staff of the need for EBP.During an interview on 7/1/2025 at 9:30 AM Staff B, LPN stated, Normally, I look at the door and there is a sign on the door that tells me what type of isolation the resident is on. There is no signage [for Resident #444]. I'm not sure what enhanced barrier precautions are or what I should be wearing.During an interview on 7/1/2025 at 12:20 PM the Director of Nursing stated, They [staff] should follow the orders and wear the appropriate PPE.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure Preadmission Screening and Resident Reviews (PASRR) were accu...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure Preadmission Screening and Resident Reviews (PASRR) were accurately completed for 7 of 7 residents, Residents #9, #15, #23, #28, #31, #44, #59, reviewed for mood and behavior.Findings include:1) Review of Resident #44 Preadmission Screening and Resident Review (PASRR) dated 7/27/2024 did not document serious mental illness or intellectual disability.Review of Resident #44's admission record resident was readmitted on [DATE] with diagnosis including but not limited to anxiety disorder, major depressive disorder and psychosis. Review of Resident #44's physician order dated 7/29/2024 read, Xanax Oral Tablet 0.25 mg [milligram] give 1 tablet by mouth at bedtime for anxiety.Review of resident #44's physician order dated 12/10/2024 read, Zoloft Oral Tablet 50 mg give 1 tablet by mouth at bedtime for depression. Review of Resident #44's psychiatry subsequent note dated 6/3/2025 read, Chief Complaint: Depression, anxiety, insomnia and Parkinson's psychosis. History of Present Illness: Prior to last visit, patient had anxiety. Sleep issues were reported. During last visit, patient was at baseline. Patient's mood was stable. During an interview on 7/1/2025 at 9:10 AM with the Director of Nursing (DON) stated, [Resident #44's name] PASSR needed to be updated upon admission. They will be corrected to include all diagnosis applicable.2) Review of Resident #23's clinical record documented the resident was admitted on [DATE] with diagnosis to include but not limited to bipolar disorder and major depressive disorder. Review of Resident #23's PASRR dated 4/25/2025 did not document any mental illness. Review of Resident #23's physician order dated 6/10/2025 read, Depakote Sprinkles capsule sprinkle 125 mg give 4 capsules by mouth every 12 hour for mood disorder, aripiprazole tablet 5mg give 1 tablet by mouth at bedtime for behavioral/mood disturbances, escitalopram oxalate tablet 5 mg give 1 tablet by mouth one time a day for depression, Remeron oral tablet 15 mg give 1 tablet by mouth at bedtime for depression, and buspirone HCL oral tablet 5 mg give 1 tablet by mouth every 12 hours for anxiety.Review of Resident #23's psychiatry subsequent note dated 5/23/2025 read Chief complaint: The patient has a history of depression, schizoaffective disorder (depressive type with disorganized thinking and hallucination's, and prior opioid and nicotine dependence. She reports no anxiety.3) Review of Resident #31's clinical record documented the resident was readmitted into the facility on [DATE] with diagnosis to include but not limited to major depressive disorder. Review of Resident #31's physician order dated 6/10/2025 read, Fluoxetine HCL oral tablet 60 mg (Fluoxetine HCL) give 1 tablet one time a day for depression.Review of Resident #31's physician order dated 6/11/2025 read, Bupropion HCL ER (XL) [extended release] oral tablet extended release 24-hour 300 mg (Bupropion HCL) give 1 tablet by mouth one time a day for depression.Review of Resident #31's physician order dated 6/25/2025 read, Clonazepam oral tablet 0.5 mg (Clonazepam) give 1 tablet by mouth at bedtime for anxiety.Review of Resident #31's psychiatry note dated 6/20/2025 read, [AGE] year old female with a history of depression, anxiety, dementia, anxiety, psychosis, PTSD [post traumatic stress disorder], and panic disorder.Review of Resident #31's PASRR dated 2/20/2023 did not document any mental illness. 4) Review of the PASRR for Resident #9 dated 6/9/2025 read, Resident #9 did not have or was not suspected of having any mental illness.Review of Residents #9's medical record documented a diagnosis of anxiety disorder.Review of Resident #9 physician order dated 6/29/2025 read, Xanax 0.25 mg, give one tablet by mouth every 8 hours as needed for anxiety for 14 days.5) Review of the (PASRR dated 4/17/2025 read, Resident #15 did not have or was not suspected of having any mental illness.Review of Resident #15's psychiatry subsequent note dated 6/17/2025 read, I saw the patient for medication management as the patient has active psychiatric diagnosis, is on psych med, is in the facility setting .Review of Resident #15's physician order dated 6/13/2025 read, Remeron 30 mg, give one tablet by mouth at bedtime for major depressive disorderReview of Resident #15's physician order dated 6/14/2025 read, Risperdal 1 mg, give one tablet by mouth two times a day for behavior disorder.Review of Resident #15's physician order dated 6/15/2025 read, Clonazepam 2 mg, give one tablet by mouth three times a day for anxiety.6) Review of the PASRR dated 5/17/2024 read, Resident #28 was only suspected to have depression as the only mental illness the Resident is diagnosed with. Review of Resident #28's psychiatry subsequent note dated 6/3/2025 read, This is a [AGE] year old patient with an past psychiatric history of depression and anxiety.Review of Review #28's physician order dated 5/16/2025 read, Duloxetine 60 mg, give one capsule by mouth at bedtime for depression.Review of Resident #28's physician order dated 6/1/2025 read, Lorazepam 0.5 mg, give one tablet by mouth every 3 hours as needed for anxiety, restlessness.7) Review of PASRR dated 3/4/2024 read Resident #59 was only suspected to have depression and anxiety as the only mental illness the Resident is diagnosed with. Review of Resident #59's medical diagnosis related to mental illness read generalized anxiety disorder, major depressive disorder and adjustment disorder.Review of Resident #59's physician order dated 1/22/2025 read, Sertraline 100 milligrams, give one tablet by mouth one time a day for depression.Review of Resident #59's physician order dated 1/22/2025 read, Buspirone 5 mg, give one tablet by mouth two times a day for anxiety. Review of Resident #59's physician order dated 2/5/2025 read, Trazodone 50 mg, give one tablet by mouth at bed time for major depressive disorder. Review of Resident #59's physician order dated 4/8/2025 read, Alprazolam 0.25 mg, give one tablet by mouth every eight hours for anxiety.During an interview on 7/1/2025 at 3:30 PM the Administrator stated, The PASRRs are incorrect. My expectations would be that the PASRRs be correct.During an on 7/1/2025 at 3:30 PM the Administrator stated, The PASRRs are incorrect. My expectations would be that the PASRRs be correct.
Mar 2024 7 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure medication orders were obtained according to p...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure medication orders were obtained according to professional standard of quality for 1 of 6 residents reviewed for unnecessary medications, Resident #80. Findings include: Review of Resident #80's admission record showed the resident was most recently admitted on [DATE] with the diagnoses that included urinary tract infection, orthostatic hypotension, and heart failure. Review of Resident #80's physician order dated 3/3/2024 read, Midodrine HCL [hydrochloride] 5 mg [milligram] tablet (100 EA), Give 1 tablet by mouth every 8 hours as needed for hypothyroidism. During an interview on 3/14/2024 at 9:19 AM, Staff H, Licensed Practical Nurse (LPN), stated, The physician order written for Midodrine HCL tablet 5 mg is wrong. It is not given as needed for hypothyroidism. Midodrine is written for low blood pressure and with parameters. During an interview on 3/14/2024 at 11:19 AM, the Medical Doctor stated that the order for Midodrine HCL tablet 5 mg should have been written as needed for hypotension for systolic less than 110 not for hypothyroidism. During an interview on 3/14/2024 at 12:02 PM, the Director of Nursing stated, The order was written wrong. The nurse needs to read back the order if provided on the phone or transcribed. Then, the physician orders are to be checked with another nurse to prevent medication errors.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #18's admission record showed the resident was most recently admitted on [DATE] with the diagnoses that in...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of Resident #18's admission record showed the resident was most recently admitted on [DATE] with the diagnoses that included chronic obstructive pulmonary disease, hypertensive heart disease, and chronic diastolic (congestive) heart failure. During an observation on 3/11/2024 at 1:11 PM, Resident #18 was receiving oxygen at 4 liters per minute via nasal cannula (NC). During an observation on 3/12/2024 at 9:42 AM, Resident #18 was receiving oxygen at 4 liters per minute via NC. During an interview on 3/13/2024 at 8:44 AM, Staff B, LPN, stated, There is no order for the oxygen. The oxygen should be set at 4 liters via Nasal Canula. During an interview on 3/13/2024 at 11:15 AM, the Director of Nursing stated, There are no orders for oxygen administration and the orders should have been written. Review of Resident #18's physician orders revealed no order written for oxygen administration. Review of Resident #18's care plan dated 2/29/2024 read, Focus: I have an alteration in my cardiac respiratory status related to heart failure, exacerbation of Chronic Obstructive Pulmonary Disease (COPD) . Goal: My respiratory status will be managed with care plan interventions. Interventions: I will have my oxygen saturation levels obtained as ordered and as needed. I will have the head of my bed elevated to facilitate my breathing due to shortness of breath . I will receive my respiratory medications as ordered and as needed . I will wear my oxygen via nasal cannula as ordered and indicated. Review of the facility policy and procedures titled Administrative Physician's orders last reviewed on 3/11/2024 read, 8. Verbal and Telephone orders will be documented as such in the Electronic Medical Record . All licensed nurses and QMA's [Qualified Medical Assistants] will follow physician orders. Based on record review and interview, the facility failed to ensure residents received health care services in accordance with professional standards for 1 of 6 residents reviewed for unnecessary medications, Resident #20, and 1 of 4 residents sampled for oxygen therapy, Resident #18. Findings include: 1. Review of Resident #20's admission record showed the resident was initially admitted on [DATE] with the diagnoses that included type 2 diabetes mellitus without complications. Review of Resident #20's physician order dated 2/12/2024 reads, Insulin Glargine Solution 100 unit/ML [milliliters], Inject 15 unit subcutaneously one time a day for diabetes. Review of Resident #20's Medication Administration Record (MAR) for the period from 2/1/2024 through 2/29/2024 for administration of Insulin Glargine revealed the MAR was coded as 5 (Hold/See Nurses Notes) on 2/13/2024, 2/17/2024, 2/18/2024, and 2/19/2024, coded as 9 (Other/See Nurse Notes) on 2/16/2024, and as 2 (Drug Refused) on 2/25/2024, 2/26/2024, and 2/27/2024. Review of Resident #20's Medication Administration Record (MAR) for the period from 3/1/2024 through 3/12/2024 for administration of Insulin Glargine revealed the MAR was coded as 9 (Other/See Nurse Notes) on 3/2/2024, coded as 2 (Drug Refused) on 3/3/2024, 3/4/2024, 3/5/2024, 3/6/2024, 3/10/2024, 3/11/2024, and 3/12/2024, and coded as 5 (Hold/See Nurses Notes) on 3/9/2024. Review of Resident #20's nurses' progress notes for February 2024 and March 2024 revealed no documentation on Resident #20's physician notification or non-administration of Insulin Glargine. During an interview on 3/12/2024 at 12:53 PM, the Director of Nursing stated that the physician should be notified when medications were refused or not administered as ordered by the physician. During an interview on 3/13/2024 at 9:14 AM, when asked about notification of the status for administration of Resident #20's Insulin Glargine, Resident #20's physician stated, Nobody called me. During an interview on 3/13/2024 at 9:28 AM, the Director of Nursing stated she was unable to find documentation indicating Resident #20's physician had been notified when the medication was not given. She added that she would expect the medical doctor to be notified when a medication is not given if the physician had not specified parameters to hold the medication. Review of the facility policy and procedures titled Physician/Clinician/Family/Responsible Party Notification for Change in Condition, last reviewed on 3/11/2024, showed the policy read, Purpose: To ensure that medical/psychological care problems are communicated to the attending physician/clinician and family/resident representative in a timely, efficient, and effective manner . Policy: 1. The facility must immediately inform the resident; consult with the resident's physician/clinician; and notify, consistent with his or her authority, the resident representative(s) when there is . A need to alter treatment significantly (that is, a need to discontinue an existing form of treatment due to adverse consequences, or to commence a new form of treatment).
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents were assessed by registered dieticia...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents were assessed by registered dietician and measures were put into place to maintain acceptable parameters of nutritional status to prevent weight loss for 1 of 4 residents reviewed for nutritional status, Resident #25. Findings include: Review of Resident #25's admission record showed that the resident was admitted on [DATE] with the diagnoses including fracture of T (thoracic) 9 through T10 vertebrae, fall on same level, repeated falls, urinary tract infection, paroxysmal atrial fibrillation (an irregular heartbeat), unspecified dementia, cognitive communication deficit, mixed receptive expressive language disorder, and essential primary hypertension. Review of Resident #25's weights and vitals summary showed the resident's weight as 230.8 pounds on 1/8/2024, 228.2 pounds on 1/22/2024, 224.6 pounds on 1/29/2024, 221.8 pounds on 2/7/2024, 217.6 pounds on 2/14/2024, 213 pounds on 3/7/2024, and 210.3 pounds on 3/13/2024. This is an 8.93% weight loss in 2 months. Review of Resident #25's mini nutritional assessment dated [DATE] showed a score of 10 (at risk of malnutrition). Review of Resident #25's progress notes dated 2/1/2024 read, Resident with stage 3 sacral wound, noted to be improving. Current nutrition interventions include: Prostat 30 ml [milliliters] 2x/day, Vit C [Vitamin C] and Zinc 1x/day, Has varied oral intake but overall average is > 50% with occasional refusals. Has 8.8 lb [pound] weight loss from 1/8/2024-1/29/2024. BMI [Body Mass Index] is in obese range. No new recommendations at this time. Review of Resident #25's medical record revealed no additional Registered Dietitian assessments. Review of Resident #25's task sheet for meals (food and fluid consumption) from 2/19/2024 through 3/13/2024 showed refusal for breakfast and lunch and 0-25% consumption for dinner on 2/19/2024; 0-25% consumption for breakfast, lunch, and dinner on 2/20/2024; 51-75% consumption for breakfast, 25-50% consumption for lunch, and 0-25% for dinner on 2/21/2024; refusal for breakfast and lunch, and 0-25% for dinner on 2/22/2024; 76-100% consumption for breakfast, 25-50% consumption for lunch, and 51-75% consumption for dinner on 2/23/2024; 51-75% consumption for breakfast, 75-100% consumption for lunch, and refusal for dinner on 2/24/2024; 51-75% consumption for breakfast, 76-100% consumption for dinner, and 0-25% consumption for dinner on 2/25/2024; 0-25% consumption for breakfast, lunch, and dinner on 2/26/2024; 25-50% consumption for breakfast and refusal for lunch and dinner on 2/27/2024; 25-50% consumption for breakfast and lunch and refusal for dinner on 2/28/2024; 25-50% consumption for breakfast, lunch, and dinner on 2/29/2024; refusal for breakfast and lunch and 0-25% consumption for dinner on 3/1/2024; 25-50% consumption for breakfast, lunch, and dinner on 3/2/2024; 0-25% consumption for breakfast, lunch, and dinner on 3/3/2024; 25-50% consumption for breakfast, lunch, and dinner on 3/4/2024; 25-50% consumption for breakfast, refusal for lunch, and 51-75% consumption for dinner on 3/5/2024; refusal for breakfast and lunch, and 51-75% consumption for dinner on 3/6/2024; 25-50% consumption for breakfast and lunch, and 0-25% consumption for dinner on 3/7/2024; refusal for breakfast and lunch, and 0-25% consumption for dinner on 3/8/2024; no documentation for breakfast and lunch, and 0-25% consumption for dinner on 3/9/2024; no documentation for breakfast and lunch, and 0-25% consumption for dinner on 3/10/2024; 75-100% consumption for breakfast and lunch, and refusal for dinner on 3/11/2024; refusal for breakfast and lunch, and 0-25% consumption for dinner on 3/12/2024; and refusal of breakfast and lunch on 3/13/2024. During an interview on 3/13/2024 at 2:35 PM, Staff C, Licensed Practical Nurse (LPN), stated, I had not been told that he [Resident #25] had been refusing meals. I should be told if they have a poor appetite or refuse meals. I don't work with him a lot. During an interview on 3/13/2024 at 2:31 PM, the Registered Dietician stated, I was not aware of his [Resident #25] weight decline. He has not been a subject in our weekly weight meetings, and I have no notes on him. I was not told about his meal refusals, and we have a nutritional risk meeting and look at weights. I did not look at the weights. I should have been notified about his poor intake and his meal refusals. We should have implemented something before today. During an interview on 3/13/2024 at 3:09 PM, the Director of Nursing (DON) stated, The CNAs [Certified Nursing Assistants] should be notifying the nurses if a resident is refusing meals, and they should notify the dietician and doctor. We have weekly meetings related to residents and weight loss. He [Resident #25] did have C diff. [Clostridioides difficile] and had a history of COVID, which could have affected his appetite and weights. But we did not implement any measures to address his weight loss. During an interview on 3/14/2024 at 8:30 AM, Staff C, LPN, stated, I was not aware that [Resident #25's name] was refusing meals. We should be told by the CNAs if they are eating less than 50% of the meals. We should notify the doctor, the dietician, and the residents representative. I don't see any documentation of that. During an interview on 3/14/2024 at 11:00 AM, the Medical Doctor (MD) stated, This is a significant weight loss, truly attributed to his use of antibiotics. But, I was not notified of his weight loss until today and if I had been, I would have put measures such as dietary supplements in place. I was not notified about his poor intake and meal refusals and should have been. Review of the facility policy and procedures titled Weight Monitoring with an implementation date of 11/29/2023 read, Policy: Based on the resident's comprehensive assessment, the facility will ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident preferences indicate otherwise. Compliance Guidelines: Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) or insidious weight loss (gradual unintended loss over a period of time) may indicate a nutritional problem. 1. The facility will utilize a systemic approach to optimize a resident's nutritional status. This process includes: a. Identifying and assessing each resident's nutritional status and risk factors . c. Developing and consistently implementing pertinent approaches. d. Monitoring the effectiveness of interventions and revising them as necessary . 4. Interventions will be identified, implemented, monitored and modified (as appropriate), consistent with the resident's assessed needs, choices, preferences, goals and current professional standards to maintain acceptable parameters of nutritional status. 5. A weight monitoring schedule will be developed upon admission for all residents . c. Residents with weight loss-monitor weight weekly . 6. Weight Analysis: The newly recorded weight should be compared to the previous weight. A significant change in weight is defined as: a. 5% weight change in 1 month (30 days), b. 7.5% weight change in 3 months (90 days) . 7. Documentation: a. The physician should be informed of a significant change in weight and may order nutritional interventions . e. The Registered Dietician or Dietary Manager should be consulted to assist with interventions; actions are recorded in the nutrition progress notes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care consistent...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care consistent with professional standards of practice for 1 of 4 residents reviewed for respiratory care, Resident #19. Findings include: Review of Resident #19's admission record showed the resident was most recently admitted on [DATE] with the diagnoses including chronic obstructive pulmonary disease, type 2 diabetes mellitus, seizures, essential primary hypertension, unspecified dementia, unspecified mood disorder, and anxiety disorder. Review of Resident #19's physician order dated 1/23/2024 read, Oxygen at 3 lpm [liters per minute] via nasal cannula continuous, every shift for COPD [Chronic Obstructive Pulmonary Disease]. During an observation on 3/11/2024 at 12:35 PM, Resident #19 was in bed, receiving oxygen from the concentrator via nasal cannula at 4 liters per minute. During an observation on 3/13/2024 at 7:46 AM, Resident #19 was in bed, receiving oxygen via nasal cannula at 4 liters per minute. During an observation on 3/13/2024 at 8:33 AM, Staff E, Certified Nursing Assistant (CNA), confirmed that the oxygen was running at 4 liters per minute and stated, I do not adjust or start oxygen. During an interview on 3/13/2024 at 8:35 AM, Staff F, Registered Nurse (RN), stated, Nurses should be checking what oxygen is running at when they administer medications. We should follow physician orders. During an interview on 3/13/2024 at 8:37 AM, Staff G, RN, stated, I gave medications already. I did not verify oxygen amounts. We should check them and follow physicians' orders for it. Review of the facility policy and procedure titled Oxygen Therapy with the last approval date of 3/11/2024 read, Policy: It is the policy of this facility to provide adequate oxygenation to residents with health conditions that require continuous or as needed oxygen therapy . Procedure: 1. Oxygen may be administered when it has been ordered by a physician or in emergency situations, by a licensed nurse/RT [Respiratory Therapist] . 3. The physician order will be written to include the liter flow and delivery device (i.e., nasal cannula, mask) as well as any other specific orders such as saturation levels that may be included . Oxygen Administration- Concentrator: 1. Verify physician order (except in emergency).
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure residents were from unnecessary medications for 1 of 3 resid...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure residents were from unnecessary medications for 1 of 3 residents reviewed for urinary tract infections, Resident #209. Findings include: Review of Resident #209's admission record showed the resident was most recently admitted on [DATE] with diagnoses including displaced intertrochanteric fracture of left femur, fall, essential primary hypertension, chronic obstructive pulmonary disease, acute kidney failure, diverticulosis, and cognitive communication deficit. Review of Resident #209's interact SBAR (Situation, Background, Assessment, Recommendation) dated 3/8/2024 at 4:45 PM read, Nursing observations, evaluation and recommendations are: Resident expressed feelings of hopelessness and sadness. Resident states she is having PTSD [post-traumatic stress disorder] from experiencing 09/11. MD [Medical Doctor] contact and psych [psychiatric] consult ordered, every 15 minute checks initiated, and UA to be collected. Resident daughter [Resident #209's daughter's Name] called and explained resident is prone to UTIs [urinary tract infections] and believes behavior could be related to UTI. Review of Resident #209's physician order dated 3/8/2024 read, U/A [urinalysis], Urine C&S [culture and sensitivity].- Review of Resident #209's physician order dated 3/9/2024 read, Ciprofloxacin HCL [hydrochloride] 500 mg tab [tablet] (100 EA), Give 1 tablet every 12 hours for UTI for 5 days. Review of Resident #209's urinalysis lab results report with the final report date of 3/10/2024 showed no growth at 24 hours. Review of Resident #209's Medication Administration Record (MAR) showed Resident #209 was receiving Ciprofloxacin 500 mg every 12 hours from 3/9/2024 through 3/13/2024. During an interview on 3/13/2024 at 9:53 AM, Staff C, Licensed Pracctical Nurse (LPN), stated, I was not aware that her culture came back negative. I will need to call and make sure that it [Ciprofloxacin] is needed as she had no symptoms of a UTI. We should have called when we first got the negative urine culture. During an interview on 3/13/2024 at 10:00 AM, the Medical Doctor (MD) stated, I was not told that the culture results were negative. I would have discontinued the antibiotic as soon as I was told. It would be considered not needed because she does not have a UTI. This was started prophylactically when her daughter told staff she can get tearful and sad when she has a urinary tract infection, but once determined that she did not have a UTI, we should have discontinued this medication. During an interview on 3/13/2024 at 11:22 AM, Staff F, Registered Nurse (RN), stated, Typically, it is the nurses' responsibility to notify the physician of the culture results and they [the physician] will make the determination of whether a resident would stay on the antibiotic. I have her on the log [the infection control log] for March as a community acquired UTI. This was within 24 hours of admission. I cannot answer if I was told about the culture result or not. I just don't remember. It [the culture results] should have been followed up on, either by myself or the nurse. Review of the facility policy and procedure titled, Antibiotic Stewardship Program with an implementation date of 11/1/2023 read, Policy: It is the policy of this facility to implement an Antibiotic Stewardship Program as part of the facility's overall infection prevention and control program. The purpose of the program is to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. Policy Explanation and Compliance Guidelines . 4. The program includes antibiotic use protocols and a system to monitor antibiotic use . b. Monitoring antibiotic use: i. Monitor response to antibiotics, laboratory results when available, to determine if the antibiotic is still indicated or adjustments should be made (e.g., antibiotic time-out) . 5. Nursing will monitor the initiation of antibiotics on residents and conduct an antibiotic timeout within 48-72 hours of antibiotic therapy to monitor response to the antibiotic and review laboratory results and will consult with the practitioner to determine if the antibiotic is to continue or if adjustments need to be made based on the findings.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure medications were securely stored in 1 of 6 residential halls, Hall 500. Findings include: During an observation on 3/...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure medications were securely stored in 1 of 6 residential halls, Hall 500. Findings include: During an observation on 3/11/2024 at 9:52 AM, Resident #101 was in her room. There were one container of eye drops and single doses of eye lubricant stored on Resident #101's bedside table. During an interview on 3/11/2024 at 9:52 AM, Resident #101 stated that the items stored on her bedside table were her over-the-counter eye medications. Review of Resident #101's physician orders revealed an order with the start date of 2/13/2024 for administration of one drop of Xalatan Ophthalmic Solution 0.005% in both eyes at bedtime for dry eyes. Review of Resident #101's care plan initiated on 2/14/2024 revealed no focus on self-administration of medications. During an interview on 3/13/2024 at 9:04 AM, Staff A, Licensed Practical Nurse (LPN), stated, The facility completes a self-administration of medication assessment of a resident and obtains an order from the physician before a resident is able to self-administer medications. Staff A confirmed the facility had not completed a self-administration of medication assessment with Resident #101. During an observation on 3/11/2024 at 9:42 AM, Resident #20 was in his room lying in bed. There was a nasal spray pump stored in a tissue box on Resident #20's bedside table. There was no nurse or other facility staff present in Resident #20's room. During an interview on 3/11/2024 at 9:42 AM, Resident #20 stated the nasal spray pump contained his over-the-counter nasal spray. Review of Resident #20's physician orders revealed an order with the start date of 2/9/2024 for administration of 2 sprays of allergy relief nasal suspension 50 micrograms in both nostrils one time a day for allergies. Review of Resident #20's care plan initiated on 12/12/2023 revealed no focus on self-administration of medications. During an interview on 3/13/2024 at 9:06 AM, Staff A, LPN, stated, that Resident #20 did not have an assessment for self-administration of medication. During an interview on 3/13/2024 at 9:28 AM, the Director of Nursing stated, Usually, the facility contacts the physician to see if the doctor is okay with that [self-administration of medications]. The facility will have the medical doctor write an order for self-administration if the facility obtained physician's approval for a resident to self-administer medications. Review of the facility policy and procedure titled Self-Administration of Medication, last reviewed on 3/11/2024, showed the policy read, General Guidelines: 1. A resident may not be permitted to administer or retain any medication in his/her room unless so ordered, in writing, by the attending physician/clinician. 2. Should the resident's attending physician/clinician permit the resident to administer his/her medication(s), the following condition should apply: a. A self-administration of medications evaluation will be completed that indicates that the resident is capable of self-administering drugs. This is to be completed quarterly and as needed with resident cognition or physical ability changes. b. Storage of medications in the resident's room must be such that it will prevent access by other residents; c. Only the medications permitted for self-administration shall be left at the bedside. Review of the facility policy and procedure titled Guidelines for Medication Storage and Labeling, last reviewed on 3/11/2024, showed the policy read, Purpose: Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to adhere to professional standards of infection Based on observation, interview, and record review, the facility failed to ensur...

Read full inspector narrative →
Based on observation, interview and record review, the facility failed to adhere to professional standards of infection Based on observation, interview, and record review, the facility failed to ensure staff performed hand hygiene during medication administration to help prevent the possible transmission of infections and communicable diseases during 3 of 7 observations of medication administration. Findings include: During an observation of medication administration on 3/13/2024 at 7:59 AM, Staff C, Licensed Practical Nurse (LPN), began preparing Resident #219's medications without performing hand hygiene. Staff C poured three medications into a medication cup. Then, Staff C removed one medication, which was not able to be crushed, with his bare hand and placed it in a different medication cup. Staff C crushed the medications and added the whole medication and mixed with applesauce. Staff C entered Resident #219's room and administered the medications. Staff C exited Resident #219's room and returned to the medication cart. At 8:07 AM, Staff C began preparing Resident #209's medications. Staff C entered Resident #209's room and administered the medications. Resident #209 dropped a medication on her chest and Staff C picked up the medication and placed it in the resident's mouth. After Resident #209 completed taking medications, Staff C exited the room and returned to the medication cart. At 8:15 AM, Staff C prepared Resident #25's medications, entered Resident #25's room, and administered the medications. Staff C did not perform hand hygiene during the medication administration. During an interview on 3/13/2024 at 10:30 AM, Staff C, LPN, stated, I thought I did use hand sanitizer. We should always use hand sanitizer when we do medications. I didn't realize I touched the medications. I should not have touched them. During an interview on 3/13/2024 at 3:24 PM, the Director of Nursing stated, All staff should follow infection control standards at all times. Review of the facility policy and procedures titled Medication Administration with an implementation date of 11/1/2023 read, Policy: Medications are administered by licensed nurses, or other staff who are legally authorized to do so in this state, as ordered by the physician and in accordance with professional standards of practice, in a manner to prevent contamination or infection. Policy Explanation and Compliance Guidelines . 4. Wash hands prior to administering medication per facility protocol and product . 13. Remove medication from source, taking care not to touch medication with bare hand . 15. Observe resident consumption of medication. 16. Wash hands using facility protocol and product. Review of the facility policy and procedures titled, Hand hygiene with an implementation date of 11/1/2023 read, Policy: All staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Policy Explanation and Compliance Guidelines: 1. Staff will perform hand hygiene when indicated, using proper technique consistent with accepted standards of practice. 2. Hand hygiene is indicated and will be performed under the conditions listed in, but not limited to, the attached hand hygiene table . Hand Hygiene Table . Between resident contacts . Before preparing or handling medications.
Aug 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on record review and interview the facility failed to complete and submit a federal report of alleged staff abuse for 1 of 3 residents, Resident #10, reviewed for reportable incidents. Findings ...

Read full inspector narrative →
Based on record review and interview the facility failed to complete and submit a federal report of alleged staff abuse for 1 of 3 residents, Resident #10, reviewed for reportable incidents. Findings include: Record review of Resident #10's investigation records revealed Resident #10 made an allegation on 5/24/2023 that Staff A, Certified Nursing Assistant, rolled her to her side and pushed on her nephrostomy tubes causing her to say ouch. Record review of additional facility investigation documentation, incident date 5/24/2023, showed the investigation was initiated as An event that is reported to law enforcement or it's personnel for investigation. Record review of facility investigation documentation related to the incident involving Resident #10 failed to reveal documentation that showed the facility had completed and submitted federal reports following the allegation. During and interview on 8/3/2023 at 11:03 AM, the Executive Director confirmed the facility had not completed and submitted federal reports following Resident #10's allegation of mistreatment by Staff A. Record review of the facility policy titled Abuse, Neglect and Misappropriation of Resident Property, last reviewed 12/31/2022, showed the policy read 9. When incidents involving injury of unknown origin, suspected abuse, neglect or mistreatment are reported, the facility shall take the following steps: d. Report all alleged violations of abuse, neglect, exploitation or mistreatment, including injuries of unknown source and misappropriation of resident property immediately but not later than 2 hours. B. If resident sustains injury by an employee or employee is a suspected perpetrator: b. Staff is to notify Administrator immediately of situation, and he/she or designee, must conduct a thorough investigation including interview with employee and resident immediately. This will be reported to appropriate agencies within 2 hours. 12. The results of all investigations will be reported to the Administrator and to other officials in accordance with the law within five (5) working days of the incident.
Nov 2022 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0676 (Tag F0676)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received services for activities of ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received services for activities of daily living (ADL) needs specific to bathing and personal hygiene for 1 of 3 reviewed residents, Resident #64, in a total sample of 39 residents. Findings include: Review of Resident #64's medical records revealed the resident was admitted on [DATE] with the diagnoses including fractured neck of right femur, type 2 diabetes mellitus, chronic obstructive pulmonary disease (COPD), and history of falling. During an observation on 10/30/2022 at 1:32 PM, Resident #64 was in bed with greasy hair. During an interview on 10/30/2022 at 1:32 PM, when asked when the last time was the resident had a shower, Resident #64 stated, A week ago on a Wednesday. When asked if she ever refused a shower when offered, she stated, Oh no. During an interview on 10/31/2022 at 9:13 AM, Resident #64 stated, I did not get showered yesterday either. During an observation on 10/31/2022 at 2:22 PM, Resident #64 was up in a chair and her hair was greasy. During an interview with Staff L, Certified Nursing Assistant (CNA), on 10/31/2022 at 2:47 PM, when asked what she did for the resident today, she stated, I got her up at around 9:30 AM, dressed her up and got her in her chair. When asked what her shower schedule is, Staff L stated, I do not know. I do not remember the schedule of all my residents. When asked if she gave her a shower or bed bath today, Staff L stated, No, but I assisted her to the bathroom and cleaned her up. During an observation on 11/1/2022 at 9:55 AM, Resident #64 was up in a chair and was getting ready to go to her doctor's appointment. During an interview on 11/1/2022 at 9:56 AM, Resident #64 stated, I have not had a shower for over a week, and I need one. My hair is not only greasy, they are falling off, too. Review of the shower schedule revealed Resident #64 was scheduled for a shower on 7 AM - 3 PM shift on Tuesdays and Fridays. Review of CNA (Certified Nursing Assistant) Task for ADL for Bathing for Resident #64 dated 10/3/2022 revealed a checkmark for total dependence on 10/4/2022 at 5:09 AM, on 10/10/2022 at 5:04 PM, on 10/18/2022 at 6:24 AM, on 10/26/2022 at 11:48 AM, and on 10/29/2022 at 1:11 PM. Review of Resident #64's Minimum Data Set (MDS) with assessment reference date (ARD) of 9/30/2022 revealed the resident required extensive assistance for personal hygiene for self-performance and required one-person physical assist for support. Section C- Cognitive Patters revealed a Brief Interview for Mental Status (BIMS) score of 10 (moderately impaired). Review of Resident #64's care plan reads, I need assistance with my ADLs related to weakness, altered mobility, right femur fracture with replacement . Interventions: I require assist of 1 for my AM and PM care . I require assist of 1 with bathing. During an interview on 11/1/2022 at 11:02 AM, Staff I, Registered Nurse (RN), Unit Manager stated, The resident's hair is wet, and we will give her a shower today.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure that residents received treatment and care in ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 2 of 3 residents reviewed, Residents #32 and #182, in a total sample of 39 residents. Findings include: 1. Review of Resident #32's medical records revealed the resident was admitted to facility on 2/17/2022 with the diagnoses including hemiplegia and hemiparesis following cerebral infarct, multiple sclerosis, and gastritis. During an observation on 11/2/2022 at 11:03 AM, Resident #32 was sitting in her wheelchair with a peripheral intravenous (IV) catheter in right forearm. A 1000 milliliter bag of 0.9% Sodium Chloride was labeled as 11/1-2150 @ [Resident #32's room number] [Staff M's initials] Rate=75 ml/hr [milliliter/hour] continuous (Photographic evidence obtained). During an interview on 11/2/2022 at 11:03 AM, Resident #32 stated, The nurse started this for my bowels, constipation/diarrhea if had. I told them I drank lots of water already. Review of the physician orders for Resident #32 revealed no order for IV fluids or to insert an IV catheter. During an interview on 11/2/2022 at 11:10 AM, the Assistant Director of Nursing (ADON) confirmed there was no orders in the electronic chart for Resident #32 to receive IV fluids or IV placement. The ADON walked to Resident #32's room and confirmed IV fluids were running. 2. During an observation on 10/30/2022 at 12:36 PM, Resident #182 had a bandage on her right elbow that had no date. During an interview on 10/30/2022 at 12:36 PM, Resident #182 stated, It is a skin tear I got from a fall. No one has touched this since I came in. During an observation on 10/31/2022 at 12:16 PM, Resident #182 was sitting up in a wheelchair and had no bandage on her right elbow. The bandage was on the lunch meal tray with no date (photographic evidence obtained). During an interview on 10/31/2022 at 12:16 PM, Resident #182 stated, Since no one has touched this since I came in, I took the bandage off. Review of Resident #182's medical records revealed the resident was admitted to the facility on [DATE]. No wound care order for right elbow was documented in Resident #182 medical records. Review of skin and wound evaluation with an effective date of 10/26/22 reads, Section A: skin tear Location: antecubital space present on admission, Wound Measurements: area 1.1 centimeter (cm) x 1.7 cm x 0.8 cm. Treatment: Dressing appearance: intact, dry. Cleansing Solution: normal saline, skin tear present on admission. The Admission/readmission Evaluation dated 10/24/22 12:30 Skin Observation: 1c. marked yes for other skin conditions (vascular, diabetic, rash, skin tear, bruises, surgical wounds, etc.) Section D documents resident is alert oriented to Person, Place and Time. talkative, Comprehension is quick and answers question readily. Review of the physician order dated 10/30/2022 at 10:45 PM reads, Cleanse right arm with normal saline, pat dry, apply collagen and xeroform, cover with dry clean dressing as needed for saturation/soiled. Review of Resident #182's Treatment Administration Record (TAR) for October 2022 reads, Cleanse right arm with normal saline, pat dry, apply collagen and xeroform, cover with dry clean dressing as needed for Saturation/Soiled. Start Date: 10/30/2022, 22:45 [10:45 AM] . Cleanse right arm with normal saline, pat dry, apply collagen and xeroform, cover with dry clean dressing every day shift every other day for skin tear. Start Date: 10/31/2022 07:00 [7:00 AM]. No entries were documented as completed on 10/30/22 or 10/31/22 on the TAR. During an interview on 10/31/2022 at 2:30 PM, the Director of Nursing (DON) confirmed it was nursing standards of practice to date, time and initial each dressing change. Upon viewing the undated bandage Resident #182 had removed, the DON stated, I see that is a problem.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care services c...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received respiratory care services consistent with professional standards of practice for 2 of 3 residents reviewed for respiratory care, Residents #54 and #1, in a total sample of 39 residents. Findings include: 1. During an observation on 10/30/2022 at 10:00 AM, Resident #54 was resting in bed, wearing a nasal cannula and the oxygen concentrator was set at 4 liters per minute (Photographic evidence obtained). Review of Resident #54's medical records revealed the resident was admitted to the facility on [DATE] with the diagnoses including pleural effusion, respiratory failure, personal history of COVID-19, pneumonia and pulmonary hypertension. Review of the physician order dated 10/11/2022 for Resident #54 reads, Oxygen at 2 lpm [liters per minute] via nasal cannula every shift. During an observation on 10/30/2022 at 11:00 AM, Resident #54 was sitting in wheelchair, wearing a nasal cannula and the oxygen concentrator was set at 4 liters per minute. During an observation on 10/30/2022 at 11:50 AM, Resident #54 was sitting in wheelchair, wearing a nasal cannula and the oxygen concentrator was set at 4 liters per minute. During an interview on 10/30/2022 at 11:50 AM, Staff F, Licensed Practical Nurse (LPN), stated Resident #54's oxygen should be at 2 liters per minute. 2. During an observation on 10/30/2022 at 10:10 AM, Resident #1 was resting in bed, wearing a nasal cannula and the oxygen concentrator was set at 2.5 liters per minute (Photographic evidence obtained). Review of Resident #1's medical records revealed the resident was admitted to the facility on [DATE] with the diagnoses including emphysema and chronic respiratory failure. Review of the physician order dated 10/11/2022 for Resident #1 reads, Oxygen at 2 lpm via nasal cannula every shift for SOB [shortness of breath]. During an observation on 10/30/2022 at 12:10 PM, Resident #1 was sitting in wheelchair, wearing a nasal cannula. Resident #1's portable oxygen tank was on the back of the wheelchair and connected to Resident #1's nasal cannula and the setting was at 1 liter per minute. During an interview on 10/30/2022 at 12:10 PM, Staff A, Licensed Practical Nurse (LPN), stated, Oxygen is supposed to be on 2 liters. Oh, I was not aware it was on 3 liters. During an interview on 10/30/2022 at 12:20 PM, the Assistant Director of Nursing confirmed the order for oxygen for Resident #1 was 2 liters per minute. Review of the facility policy and procedure titled Oxygen Concentrator revised in 2/2020 reads, Purpose: To provide instruction for safe, appropriate set-up and utilization of room oxygen concentrators . General Guidelines . 2. Verify physician's order.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were labeled in accordance with currently accepted professional princip...

Read full inspector narrative →
Based on observation, interview, and record review, the facility failed to ensure the drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and included the expiration date when applicable. Findings include: During an observation of the 200 Hall Medication Cart on 10/30/2022 at 11:10 AM with Staff A, Licensed Practical Nurse (LPN), there were two insulin pens with no opened date on pens: one Insulin Aspart with order date on label 10/22/22, and one Insulin Glargine with order date of 10/21/22 (Photographic evidence obtained). During an interview on 10/30/2022 at 11:10 AM, Staff A, LPN, stated, They are both used. The insulin pens should be labeled. I don't know who opened the insulin pens and did not date them. During an observation of the 500 Hall Medication Cart on 10/30/2022 at 11:25 AM with Staff B, LPN, there were one vial of Insulin Glargine with no opened date. (Photographic evidence obtained). During an interview on 10/30/2022 at 11:25 AM, Staff B, LPN, stated, The insulin vial should be dated when vial is first opened. Review of the facility policy and procedure titled Guidelines for Medication Storage and Labeling revised in 7/2020 reads, Purpose: Medications and biologicals are stored safely, securely and properly, following manufacture's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. General Guidelines . 9. Multi-dose vials that have been opened or accessed (e.g., needle-punctured) should be dated when the vial is first accessed and discarded within 28 days unless manufacture specifies a different (shorter or longer) date for that opened vial. Review of the facility policy and procedures titled 5.3 Storage and Expiration Dating of Medication, Biologicals revised on 7/21/2022, reads, Procedure . 5. Once any medication or biological package is opened, Facility should follow manufacture/supplier guidelines with respect to expiration dates for opened medications. Facility staff should record the date opened on the primary medication container (vial, bottle, inhaler) when the medication has a shortened expiration date once opened or opened. 5.1 Facility staff may record the calculated expiration date based on the date opened on the primary medication container.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to ensure the garbage and refuse were disposed of properly. Findings include: During an observation of dumpster area on 10/31/20...

Read full inspector narrative →
Based on observation, record review, and interview, the facility failed to ensure the garbage and refuse were disposed of properly. Findings include: During an observation of dumpster area on 10/31/2022 at 2:15 PM with the Food Services Director, the surveyor observed one lid on each of the two dumpsters were open and refuse was around the dumpsters including used wrappers, a blue glove, and a N-95 mask (Photographic evidence obtained). During an interview on 10/31/2022 at 2:17 PM, the Certified Dietary Manager confirmed the dumpster lids were open and there was refuse on the ground around the dumpsters. During an interview on 11/1/2022 at 9:08 AM, the Administrator stated the facility did not have a policy regarding dumpster maintenance.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure 2 of 2 residents who were fed by enteral means...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure 2 of 2 residents who were fed by enteral means, Residents #181 and #183, received properly labeled enteral feeding bag with date, time, and initials of nurse. Findings include: 1. During an observation on 11/1/2022 at 8:15 AM, Resident #183 was frail, eyes closed with a pale complexion and tube fed with Jevity 1.5. The formula was hung in a clear Enteral Feeding Bag and pump was running at 60 milliliters (ml) per hour (ml/hr). The bag contained approximately 800 ml of formula. The formula appeared thick and lumpy, with cottage cheese like appearance and consistency. The label on the feeding bag was torn and the date, time or nurses' initials of when the formula was hung were not legible (Photographic evidence obtained). During an interview on 11/1/2022 at 8:19 AM, Staff K, Licensed Practical Nurse (LPN), stated, I rounded on my resident this AM and I did not find any concerns. The residents that are tube fed reported no discomfort. Staff K was not able to identify the formula being thick and lumpy, with cottage cheese like appearance and consistency. Staff K stated the label was torn and the bag appeared dirty. During an interview on 11/1/2022 at 8:25 AM, the Director of Nursing (DON) stated the formula bag should have a label and appeared thick. Review of Resident #183's medical records revealed the resident was admitted to the facility on [DATE] with the diagnoses including fracture of mandible, dysphasia, muscle wasting, liver cancer, anemia, immunodeficiency, severe protein-calorie malnutrition, gastric ulcer, and cachexia. Review of Resident #183's physician orders reads, Nothing by mouth (NPO) diet NPO Texture. Order Date: 10/19/2022 . Jevity 1.5 at 60 ml/hr continuous every shift. Order Date: 10/27/2022. 2. During an observation on 11/1/2022 at 8:35 AM, Resident #181 was in bed, holding his stomach and frowning. The resident was tube being fed with Jevity 1.5. The formula was hung in a clear Enteral Feeding Bag and pump was running at 80 ml/hr. The bag contained approximately 600 ml. The formula appeared thick and lumpy, with cottage cheese like appearance and consistency. The label on the feeding bag was torn and the date, time or nurses' initials of when the formula was hung were not legible (Photographic evidence obtained). During an interview on 11/1/2022 at 8:35 AM, Resident #181 stated he had a stomachache and was nauseated not feeling well at all. During an observation on 11/1/2022 at approximately 8:40 AM, the Assistant Director of Nursing (ADON) arrived in Resident #181's room and looked at the formula and turned off the feeding pump. During an interview on 11/1/2022 at 8:40 AM, the ADON stated this looked the same as the other formula for Resident #183. Review of Resident #181's medical records revealed the resident was admitted to the facility on [DATE] with the diagnoses including muscle wasting and atrophy, immunodeficiency, dysphagia pharyngeal phase, dysphagia oropharyngeal phase, and gastro-esophageal reflux disease without esophagitis. Review of Resident #181's physician order reads, Jevity 1.5 cal/Fiber at 80 ml/hr continuous every shift for Enteral Feeding. Review of the facility policy and procedures titled Gastric Tube Feeding Via Continuous Pump last revised in 1/2019, reads, Purpose: To provide nourishment to the resident who is unable to obtain nourishment orally . Procedure: - Label the enteral feeding bag/bottle with date, time, rate and initials of the nurse.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of Resident #5's medical records revealed the resident was admitted on [DATE] with the diagnoses including anxiety dis...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of Resident #5's medical records revealed the resident was admitted on [DATE] with the diagnoses including anxiety disorder, major depressive disorder, and dementia. Review of Resident #5's physician orders dated 8/13/2022 reads, Depakote Oral Tablet Delayed Release 125 MG (Divalproex Sodium) Give 1 tablet by mouth two times a day for anxiety . Quetiapine Fumarate Oral Tablet 50 MG Give 1 tablet by mouth at bedtime for behaviors . Sertraline HCl Oral Tablet 50 MG (Sertraline HCl) Give 1 tablet by mouth one time a day for anxiety. Review of Resident #5's physician orders dated 8/17/2022 reads, Memantine HCl Oral Tablet 10 MG (Memantine HCl) Give 1 mg by mouth every 12 hours for Agitation . Rivastigmine Tartrate Oral Capsule 1.5 MG (Rivastigmine Tartrate) Give 1 capsule by mouth every 12 hours for Agitation. Review of Resident #5's order summary report on 11/1/2022 at 11:00 AM revealed no physician orders for monitoring behaviors for resident. Review of Resident #5's Treatment Administration Record for October 2022 revealed no documentation of behavioral monitoring. Review of Resident #5's care plan dated 9/16/2022 reads, Focus: I have a risk for side effects related to the use of psychotropic meds [medications]. Further review of the care plan did not reveal an intervention to monitor the resident's behavior while receiving psychotropic medications. During an interview on 11/2/2022 at 7:45 AM, Staff C, Registered Nurse (RN), Unit Manager, stated, When residents are on psychotropic medication, we monitor for all side effects and signs of behaviors. Normally we will have an order by the doctor, and we will be able to input the information on the TAR [Treatment Administration Record]. We are able to mark No or Yes. If it is Yes, we can then write notes regarding observations. During an interview on 11/2/2022 at 9:45 AM, the Director of Nursing (DON) stated, We were monitoring behaviors, but she went out to the hospital, and I guess the order fell out. Review of the facility policy and procedures titled Psychoactive Medications/ Gradual Dose Reduction (GDR)/ Unnecessary Medications Policy last revised in 10/2022, reads, Procedure . 3. Residents receiving psychoactive medications will have a care plan initiated that contains resident diagnosis and interventions regarding the target behaviors and possible adverse side effects of the medication(s). 4. Nursing will observe for adverse side effects of psychoactive medications every shift and document on the electronic MAR. 2. During an observation on 10/30/2022 at 9:15 AM, Resident #56 was in bed with flat affect and did not want to engage in conversation. During an observation on 10/31/2022 at 8:16 AM, Resident #56 was in bed and did not want to engage in conversation. During an interview on 10/31/2022 at 8:16 AM, Resident #56 stated she did not want to engage in activity and preferred to stay in room. Review of Resident #56's medical records revealed the resident was admitted on [DATE] with diagnoses including adjustment disorder with depressed mood and depression. Review of Resident #56's physician orders dated 9/21/2022 reads, Lexapro Oral Tablet (Escitalopram Oxalate) Give 10 mg by mouth one time a day for depression. Review of Resident #56's Minimum Data Set (MDS) dated [DATE] revealed Brief Interview for Mental Status (BIMS) score of 15 (intact cognitive response). Review of Section D- Mood revealed total severity score of 12 (moderate depression). Review of Resident #56's physician orders dated 10/20/2022 reads, Abilify Oral Tablet 2 MG (Aripiprazole) Give 1 tablet one time a day for depression. Review of Resident #56's MAR for September and October 2022 revealed the resident received Lexapro 5 mg oral tablet at 9 AM on 9/22/22 through 9/24/22 and Lexapro 10 mg oral tablet at 9 AM from 9/26/2022 through 10/31/2022. Further review of the MAR and TAR for the months of September 2022 and October 2022 revealed no monitoring for mood and behavior documented. Review of Resident #56's care plan reads, Focus: I have a risk for side effects related to the use of antidepressants. The interventions of the care plan did not include behavior monitoring. During an interview on 10/31/2022 at 2:35 PM, the Director of Nursing (DON) stated, It is the admitting nurse's responsibility for putting the orders for monitoring behavior and mood once the resident has diagnosis and medication for depression. I expect the nurses to monitor and document mood and behavior. Based on observation, interview, and record review, the facility failed to ensure residents who use psychotropic drugs received behavioral interventions for 3 of 3 reviewed residents, Residents #5, #56, and #70, in a total sample of 39 residents. Findings include: 1. Review of Resident #70's medical records revealed the resident was admitted on [DATE] with the diagnoses including encephalopathy, dementia with other behavioral disturbance, paranoid personality disorder, and personal history of traumatic brain injury. Review of Resident #70's Medication Administration Record (MAR) revealed the resident was receiving Alprazolam 0.25 mg [milligrams] for anxiety, Mirtazapine for depression, and Risperdal 1 mg at bedtime, and 0.5 mg daily for agitation. Review of Resident #70's care plan reads, Focus: I have a risk for side effects related to the use of psychotropic meds. Further review of the care plan did not reveal an intervention to monitor the resident's behavior while receiving psychotropic medications. During an interview on 10/31/2022 at 2:15 PM, Staff J, Certified Nursing Assistant (CNA), stated, Approximately 4-5 PM, she has a severe sun downing, where she gets out of her room, wanders in hallway looking for her daughter. She does not remember that her daughter visited her today. I do not see her cry. She can get feisty but not aggressive. During an interview on 11/1/2022 at 10:33 AM, the Regional Nurse Consultant stated, There must be a way for the nurses to document behavior and is just showing a check mark, and record shows Y for yes and N for no. I will check further with IT [Information Technology]. During an interview on 11/1/2022 at 2:30 PM with Staff H, Licensed Practical Nurse (LPN), when asked how she monitored the behavior of a resident who was receiving an antipsychotic, anxiolytic and hypnotic drugs, she stated, In the MAR, we are supposed to write Yes or No, but the computer is not showing that. There is a separate option that we need to add to monitor for behaviors. [Resident #70's name] MAR did not show to monitor for behaviors, and I know as reported to me that she has behavior issues in the evening.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, record review, and interview, the facility failed to ensure food was stored in accordance with professional standards in the walk-in cooler and walk-in freezer. Findings include...

Read full inspector narrative →
Based on observation, record review, and interview, the facility failed to ensure food was stored in accordance with professional standards in the walk-in cooler and walk-in freezer. Findings include: During an initial tour of the facility's walk-in freezer conducted with the Kitchen Manager on 10/30/2022 beginning at 9:48 AM, the surveyor observed unlabeled and undated partial bags of breaded chicken tenders, French fries and mixed vegetables, opened and partially unwrapped box of corn on the cob, freezer storage bags with onion rings and sliced potatoes, an unwrapped single chicken breast portion on top of a box of individually wrapped frozen fish portions, an open plastic food storage bag with French fries, and an opened and partially unwrapped box of French toast slices in the walk-in freezer (Photographic evidence obtained). During an initial tour of the facility's walk-in cooler conducted with the Kitchen Manager on 10/30/2022 beginning at 10:12 AM, the surveyor observed an unsealed plastic storage bag containing two bottles of liquid, one of which was open and partially full, a plastic bag containing unidentified contents, a plastic food storage bag with waffles and French toast slices, small plastic bowl with plastic wrap covering it containing diced green peppers and onions, a partially used bag of mozzarella cheese, plastic wrapped cheese slices, square bucket container containing an opened unsealed bag of parboiled eggs without a lid, and two portions of unwrapped rolls. A lidded container of hotdogs with a use by date of 10/28/22 on the label and a lidded container of pureed bread with a use by date of 10/29/22 on the label were observed on shelves in the walk-in cooler during the tour (Photographic evidence obtained). During an interview on 10/30/2022 at 10:25 AM, the Kitchen Manager confirmed the opened unlabeled and undated items were in the freezer and cooler and the leftover hotdogs and pureed bread were past the use by date. She stated, All of the food in the cooler and freezer should be closed, labeled and dated. Review of the facility policy and procedures titled Leftovers reviewed on 1/1/2022 reads, Procedure . 2. All foods stored for later use shall be covered, labeled with the food name, and dated with the current date, as well as a use by date, then stored appropriately (refrigerated or frozen if necessary) immediately after the end of the meal service.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Florida facilities.
Concerns
  • • 23 deficiencies on record. Higher than average. Multiple issues found across inspections.
Bottom line: Mixed indicators with Trust Score of 60/100. Visit in person and ask pointed questions.

About This Facility

What is Oak Hill Health & Rehabilitation's CMS Rating?

CMS assigns OAK HILL HEALTH & REHABILITATION an overall rating of 3 out of 5 stars, which is considered average nationally. Within Florida, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Oak Hill Health & Rehabilitation Staffed?

CMS rates OAK HILL HEALTH & REHABILITATION's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 47%, compared to the Florida average of 46%.

What Have Inspectors Found at Oak Hill Health & Rehabilitation?

State health inspectors documented 23 deficiencies at OAK HILL HEALTH & REHABILITATION during 2022 to 2025. These included: 23 with potential for harm.

Who Owns and Operates Oak Hill Health & Rehabilitation?

OAK HILL HEALTH & REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by TLC MANAGEMENT, a chain that manages multiple nursing homes. With 109 certified beds and approximately 104 residents (about 95% occupancy), it is a mid-sized facility located in BROOKSVILLE, Florida.

How Does Oak Hill Health & Rehabilitation Compare to Other Florida Nursing Homes?

Compared to the 100 nursing homes in Florida, OAK HILL HEALTH & REHABILITATION's overall rating (3 stars) is below the state average of 3.2, staff turnover (47%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Oak Hill Health & Rehabilitation?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Oak Hill Health & Rehabilitation Safe?

Based on CMS inspection data, OAK HILL HEALTH & REHABILITATION has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Florida. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Oak Hill Health & Rehabilitation Stick Around?

OAK HILL HEALTH & REHABILITATION has a staff turnover rate of 47%, which is about average for Florida nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Oak Hill Health & Rehabilitation Ever Fined?

OAK HILL HEALTH & REHABILITATION has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Oak Hill Health & Rehabilitation on Any Federal Watch List?

OAK HILL HEALTH & REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.