PLAZA HEALTH AND REHAB
Inspected within the last 6 months. Data reflects current conditions.
Plaza Health and Rehab in Gainesville, Florida has received a Trust Grade of B+, indicating it is above average and recommended for prospective residents. It ranks #92 out of 690 facilities in Florida, placing it in the top half, and is the top-rated facility out of 9 in Alachua County. The facility is showing an improving trend, having reduced its issues from 4 in 2024 to 3 in 2025. However, staffing is a concern with a low rating of 2/5 stars and a high turnover rate of 65%, significantly above the state average of 42%. While there are no fines recorded, indicating compliance with regulations, there are specific concerns including failure to adequately assess residents with newly diagnosed mental disorders and a lack of proper treatment for residents requiring intravenous care. Additionally, the facility has less RN coverage than 93% of Florida facilities, which may impact the quality of care.
- Trust Score
- B+
- In Florida
- #92/690
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 65% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Florida facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 25 minutes of Registered Nurse (RN) attention daily — below average for Florida. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
19pts above Florida avg (46%)
Frequent staff changes - ask about care continuity
Part of a multi-facility chain
Ask about local staffing decisions and management
17 points above Florida average of 48%
The Ugly 14 deficiencies on record
Sept 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure residents received medications as ordered by physician for 1 of 6 residents reviewed for medication administration (Re...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
PASARR Coordination
(Tag F0644)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to coordinate assessments for the residents with newly diagnosed menta...
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Jul 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to ensure food was served in a safe manner for 3 of 12 residents observed for meal service.Findings include:During a tour of the kitchen on 07/2...
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Jun 2024
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure resident assessments accurately reflected the residents' sta...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure PICC (Peripherally Inserted Central Catheter) ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure food was properly stored, covered, labeled, or discarded in the areas of the kitchen walk-in cooler and walk-in freeze...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure complete medical records were maintained for 2 of 3 resident...
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Feb 2023
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure resident care equipment was kept in a clean and sanitary manner for 1 of 6 residents (Resident #39) reviewed for tube ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
2. During an observation on 2/21/2023 at 11:12 AM, Resident #103 had a medication cup containing three pills on the bedside table.
During an interview on 2/21/2023 at 11:12 AM, Resident #103 stated, ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure medical records were complete and accurate in accordance wit...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the assessment accurately reflected the reside...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure residents received treatment and care in accor...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to ensure that the medication error rate was less than 5%. Thirty-eight medication administration opportunities were observed, an...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure food was stored in the kitchen and 2 of 4 nourishment rooms in accordance with professional standards for food service...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Florida.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Florida facilities.
- • 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
- • 65% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Plaza Health And Rehab's CMS Rating?
CMS assigns PLAZA HEALTH AND REHAB an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Florida, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Plaza Health And Rehab Staffed?
CMS rates PLAZA HEALTH AND REHAB's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 65%, which is 19 percentage points above the Florida average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 61%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Plaza Health And Rehab?
State health inspectors documented 14 deficiencies at PLAZA HEALTH AND REHAB during 2023 to 2025. These included: 14 with potential for harm.
Who Owns and Operates Plaza Health And Rehab?
PLAZA HEALTH AND REHAB is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by GOLD FL TRUST II, a chain that manages multiple nursing homes. With 180 certified beds and approximately 171 residents (about 95% occupancy), it is a mid-sized facility located in GAINESVILLE, Florida.
How Does Plaza Health And Rehab Compare to Other Florida Nursing Homes?
Compared to the 100 nursing homes in Florida, PLAZA HEALTH AND REHAB's overall rating (5 stars) is above the state average of 3.2, staff turnover (65%) is significantly higher than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Plaza Health And Rehab?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is Plaza Health And Rehab Safe?
Based on CMS inspection data, PLAZA HEALTH AND REHAB has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Florida. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Plaza Health And Rehab Stick Around?
Staff turnover at PLAZA HEALTH AND REHAB is high. At 65%, the facility is 19 percentage points above the Florida average of 46%. Registered Nurse turnover is particularly concerning at 61%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Plaza Health And Rehab Ever Fined?
PLAZA HEALTH AND REHAB has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Plaza Health And Rehab on Any Federal Watch List?
PLAZA HEALTH AND REHAB is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.