BEDFORD NURSING & REHABILITATION CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Families considering Bedford Nursing & Rehabilitation Center will find that it has a Trust Grade of B+, indicating it is above average and recommended for care. The facility ranks #1 out of 73 nursing homes in New Hampshire and #1 out of 21 in Hillsborough County, placing it at the top of the local options. It is on an improving trend, with issues decreasing from 6 in 2023 to 3 in 2024. While staffing received a lower rating of 2 out of 5 stars, the turnover rate of 43% is better than the state average, suggesting some staff stability. However, there have been specific concerns, including expired medications being used and food safety violations in the kitchen, which indicate areas where the facility needs to improve. Overall, Bedford Nursing & Rehabilitation Center has strong quality ratings but should address these issues to enhance resident care.
- Trust Score
- B+
- In New Hampshire
- #1/73
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 43% turnover. Near New Hampshire's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Hampshire facilities.
- Skilled Nurses ○ Average
- Each resident gets 33 minutes of Registered Nurse (RN) attention daily — about average for New Hampshire. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (43%)
5 points below New Hampshire average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near New Hampshire avg (46%)
Typical for the industry
The Ugly 15 deficiencies on record
Oct 2024
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to ensure that expired medications were removed from a medication cart in 1 of 3 medication carts observe...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation and interview, it was determined that the facility failed to ensure that food and dishware were stored in accordance to professional standards for food service safety for 1 of 1 k...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0882
(Tag F0882)
Minor procedural issue · This affected multiple residents
Based on interview and record review it was determined that the facility failed to employ, at least on a part time basis, an Infection Prevetionist who completed specialized training in infection prev...
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Dec 2023
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
Based on observation, interview, and policy review, the facility failed to ensure dignity was maintained for 1 of 1 residents reviewed for dressing changes in a final sample of 18 residents (Resident ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on interview, record review, and policy review, it was determined that the facility failed to notify the resident's physician when medications were unavailable for 1 resident in a final sample o...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to follow physicians orders for 1 of 1 residents reviewed...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to ensure that medications were secured for 2 of 3 medication carts observed and the facility failed to e...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, interview, and policy review it was determined that the facility failed to maintain a clean environment in the dishwashing area.
Findings include:
Main Kitchen
Observation on 12...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected 1 resident
Based on interview and record review, it was determined that the facility failed to secure a communication process was implemented that ensures that the needs of the resident were addressed for hospic...
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Nov 2022
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on interview, observation, and record review, it was determined that the facility failed to assess a residents ability to self-administer medications for 2 of 2 residents reviewed for self-admin...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, it was determined that the facility failed to ensure medication error rate was not greater than 5 percent (%) during medication administration observ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
North Wing Unit
Observation on 11/2/22 approximately between 9:04 a.m. to 9:20 a.m. revealed that Staff F (Licensed Nursing Assistant (LNA)) was wearing a surgical mask below their nose while transpor...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0582
(Tag F0582)
Minor procedural issue · This affected multiple residents
Based on interview and record review, it was determined that the facility failed to ensure that the resident (and/or the resident representative) was informed of the Notice of Medicare Non-coverage (N...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0637
(Tag F0637)
Minor procedural issue · This affected multiple residents
Resident #10
Review on 11/2/22 of Resident #10's hospice record revealed that Resident #10 hospice services start date was 7/20/22.
Review on 11/1/22 of Resident #14's Hospice notes revealed that Resi...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0868
(Tag F0868)
Minor procedural issue · This affected multiple residents
Based on interview and record review, it was determined that the facility failed to ensure that the minimum required committee members attended meetings at least quarterly for 2 of the 4 quarterly mee...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in New Hampshire.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Hampshire facilities.
- • 43% turnover. Below New Hampshire's 48% average. Good staff retention means consistent care.
- • 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Bedford Nursing & Rehabilitation Center's CMS Rating?
CMS assigns BEDFORD NURSING & REHABILITATION CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within New Hampshire, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Bedford Nursing & Rehabilitation Center Staffed?
CMS rates BEDFORD NURSING & REHABILITATION CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 43%, compared to the New Hampshire average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Bedford Nursing & Rehabilitation Center?
State health inspectors documented 15 deficiencies at BEDFORD NURSING & REHABILITATION CENTER during 2022 to 2024. These included: 11 with potential for harm and 4 minor or isolated issues.
Who Owns and Operates Bedford Nursing & Rehabilitation Center?
BEDFORD NURSING & REHABILITATION CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 102 certified beds and approximately 85 residents (about 83% occupancy), it is a mid-sized facility located in BEDFORD, New Hampshire.
How Does Bedford Nursing & Rehabilitation Center Compare to Other New Hampshire Nursing Homes?
Compared to the 100 nursing homes in New Hampshire, BEDFORD NURSING & REHABILITATION CENTER's overall rating (5 stars) is above the state average of 3.0, staff turnover (43%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Bedford Nursing & Rehabilitation Center?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Bedford Nursing & Rehabilitation Center Safe?
Based on CMS inspection data, BEDFORD NURSING & REHABILITATION CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in New Hampshire. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Bedford Nursing & Rehabilitation Center Stick Around?
BEDFORD NURSING & REHABILITATION CENTER has a staff turnover rate of 43%, which is about average for New Hampshire nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Bedford Nursing & Rehabilitation Center Ever Fined?
BEDFORD NURSING & REHABILITATION CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Bedford Nursing & Rehabilitation Center on Any Federal Watch List?
BEDFORD NURSING & REHABILITATION CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.