HILLSBOROUGH COUNTY NURSING HOME
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Hillsborough County Nursing Home in Goffstown, New Hampshire has received a Trust Grade of A, indicating it is excellent and highly recommended for care. It ranks #8 out of 73 facilities in the state and #2 out of 21 in Hillsborough County, placing it in the top tier of local options. The facility is on an improving trend, reducing issues from 4 in 2024 to 2 in 2025. Staffing is a strong point with a perfect rating of 5 out of 5 stars and a turnover rate of 37%, which is significantly better than the state average of 50%. Although there are no fines on record, there were some concerning incidents, such as a staff member crushing a medication that should not be altered and a lack of proper handwashing after handling a resident with a C-diff infection. Overall, while the facility shows strengths in staffing and rankings, families should be aware of the identified concerns related to medication administration and infection control practices.
- Trust Score
- A
- In New Hampshire
- #8/73
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 37% turnover. Near New Hampshire's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most New Hampshire facilities.
- Skilled Nurses ✓ Good
- Each resident gets 43 minutes of Registered Nurse (RN) attention daily — more than average for New Hampshire. RNs are trained to catch health problems early.
- Violations ○ Average
- 8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (37%)
11 points below New Hampshire average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near New Hampshire avg (46%)
Typical for the industry
The Ugly 8 deficiencies on record
Apr 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, it was determined that the facility failed to follow medication administratio...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to implement policies and procedures for 1 of 1 resident reviewed for Transmission Based Precaution (Resi...
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May 2024
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on observation, interview, and policy review, it was determined that the facility failed to ensure that residents were assessed for the ability to self-administer medication for 1 out of 4 resid...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on interview, observation, and record review, it was determined that the facility failed to ensure that residents with pressure ulcers had documentation of weekly assessments that contained meas...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected 1 resident
Based on record review, interview, and observation, it was determined that the facility failed to ensure licensed nurses had the competencies and skill sets in accordance with the facility assessment ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, interview, and policy review it was determined that the facility failed to maintain a clean environment for proper washing and sanitizing of dishes and utensils in the main kitch...
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Apr 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, it was determined that the facility failed to monitor a resident who was experiencing sign...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review it was determined that the facility failed to ensure treatments were secured on 1 out of 6 units observed for 2 out of 20 B-2 Unit residents observed...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in New Hampshire.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most New Hampshire facilities.
- • 37% turnover. Below New Hampshire's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Hillsborough County's CMS Rating?
CMS assigns HILLSBOROUGH COUNTY NURSING HOME an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within New Hampshire, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Hillsborough County Staffed?
CMS rates HILLSBOROUGH COUNTY NURSING HOME's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 37%, compared to the New Hampshire average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Hillsborough County?
State health inspectors documented 8 deficiencies at HILLSBOROUGH COUNTY NURSING HOME during 2023 to 2025. These included: 8 with potential for harm.
Who Owns and Operates Hillsborough County?
HILLSBOROUGH COUNTY NURSING HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 300 certified beds and approximately 238 residents (about 79% occupancy), it is a large facility located in GOFFSTOWN, New Hampshire.
How Does Hillsborough County Compare to Other New Hampshire Nursing Homes?
Compared to the 100 nursing homes in New Hampshire, HILLSBOROUGH COUNTY NURSING HOME's overall rating (5 stars) is above the state average of 3.0, staff turnover (37%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Hillsborough County?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Hillsborough County Safe?
Based on CMS inspection data, HILLSBOROUGH COUNTY NURSING HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in New Hampshire. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Hillsborough County Stick Around?
HILLSBOROUGH COUNTY NURSING HOME has a staff turnover rate of 37%, which is about average for New Hampshire nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Hillsborough County Ever Fined?
HILLSBOROUGH COUNTY NURSING HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Hillsborough County on Any Federal Watch List?
HILLSBOROUGH COUNTY NURSING HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.