CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to properly label, store and disp...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined that the facility failed to properly label, store and dispose of medications in 2 of 6 medication carts inspected.
This deficient practice was evidenced by the following:
On [DATE] at 10:30 AM, the surveyor inspected the [NAME] unit medication cart #1 in the presence of a Licensed Practical Nurse (LPN#1). The surveyor observed an opened bottle of Timolol Ophthalmic drops (medication used for Glaucoma. Glaucoma is a group of eye diseases that can cause vision loss and blindness by damaging a nerve in the back of your eye) and an opened bottle of Cosopt Ophthalmic drops (medication used for Glaucoma) that were both opened on [DATE] and were expired. The surveyor interviewed LPN #1 who stated that both the Timolol and Cosopt Ophthalmic drops were expired and should have been removed from the medication cart.
On [DATE] at 10:55 AM, the surveyor inspected the Juniper unit medication cart in the presence of LPN#2. The surveyor observed an opened Glargine Insulin Pen (medication used for Diabetes) with an opened date of [DATE] that contained no resident's name on the pen. The surveyor interviewed LPN #2 who stated that all insulins including pens and vials should contained the name of the resident.
A review of the Manufacturer's Specifications for the following medications revealed the following:
1.
Timolol Ophthalmic drops once opened have an expiration date of 28-days
2.
Cosopt Ophthalmic drops once opened have an expiration date of 28-days.
On [DATE] at 11:20 AM, the surveyor met with the Licensed Nursing Home Administrator (LNHA) and the Director of Nursing (DON), and no further information was provided by the facility.
A review of the facility's policy for Disposal of Medications and Medication-Related Supplies that was dated 4/22 and was provided by the DON indicated the following:
When medications are discontinued by the prescriber or the resident is discharged and medications are not sent with the resident, the medications are marked as discontinued and stored in a secure and separate area from the active supply, marked discontinued and securely stored until destroyed.
C. Medications are removed from the medication cart or active supply immediately upon receipt of an order to discontinue (to avoid inadvertent administration). Medications awaiting disposal or return are stored in a locked secure area designated for that purpose until destroyed or picked up by pharmacy.
A review of the facility's policy for Specific Medications Administration Procedures that was dated 4/22 and was provided by the DON indicated the following:
D. Check expiration date on package/container before administering any medications. When opening a multidose container, place the date on the container.
NJAC: 8:39-29.4 (a) (h) (d)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to follow professional standards of clinical practice concerning 1.) administration of medications for 1 of 4 residents(Resident #15) and 2.) following a physician's order for a resident who is on daily weight for 2 of 2 residents (Resident #38 and Resident #45).
This deficient practice was evidenced by the following:
Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a registered professional nurse is defined as diagnosing and treating human responses to actual or potential physical and emotional health problems, through such services as case finding, health teaching, health counseling and provision of care supportive to or restorative of life and wellbeing, and executing medical regimes as prescribed by a licensed or otherwise legally authorized physician or dentist.
Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding, reinforcing the patient and family teaching program through health teaching, health counseling and provision of supportive and restorative care, under the direction of a registered nurse or licensed or otherwise legally authorized physician or dentist.
This deficient practice was evidenced by the following:
1. On 06/07/22 at 10:02 AM, the surveyor observed Resident #15 in his/her room sitting in a wheelchair. The surveyor observed two small plastic cups, one containing pills and the second containing applesauce sitting on the overbed table. Resident #15 stated that he/she takes medications by themselves but never signed papers to be able to do so and nobody ever educated him/her on what to do. Resident #15 stated that he/she didn't know what each pill was for but knew some of them and would take the medications when he/she wanted to. Resident #15 tilted the small plastic cup and the surveyor observed seven pills. Resident #15 was unable to identify the pills.
The surveyor reviewed Resident #15's medical records.
The admission Record (an admission summary) revealed that Resident #15 had been admitted with diagnoses which included but were not limited to: bacterial pneumonia (lung infection and inflammation), dementia without behavior disturbance, anxiety, panic disorder, hypotension (low blood pressure), need for assistance with personal care, and Type 2 Diabetes Mellitus.
According to the Annual Minimum Data Set (MDS) dated [DATE], a tool used to facilitate the management of care, revealed that Resident #15 had a Brief Interview for Mental Status (BIMS) score of 15 out of 15 which indicated the resident was cognitively intact.
The Nursing admission Assessment, dated 5/10/22, revealed that Resident #15 had both short- and long-term memory problems, poor balance, and behaviors of being anxious, and could be resistive.
The facility provided; Order Summary Report for June 2022, did not reflect documented evidence to indicate Resident #15 was able to self-administer his/her medications.
According to the Care Plan with an initiated date of 3/15/22, revealed a focus area that Resident #15 displayed signs/symptoms of impaired cognition/impaired thought process as evidenced by forgetfulness and/or confusion related to dementia.
On 6/07/22 at 10:11 AM, the surveyor interviewed the Licensed Practical Nurse (LPN) who stated that she was an agency nurse who had been working at the facility for four weeks. The LPN stated that Resident #15's medications were scheduled for 9 AM and she was aware it was after the hour time range to administer the medications. The LPN stated, I ran out for a bell. I usually let Resident #15 take them [medications] but I have to watch him/her. That was on me. I should not leave them.[medications] Anyone could walk in and take them [medications] and the resident might not take them [medications]. The LPN further stated that she knew at least one of the medications was a vitamin but would have to look up the other medications to see what they were and that she would go get the pills from the resident room.
On 6/07/22 at 10:17 AM, the surveyor interviewed the LPN/Unit Manager (LPN/UM) for Resident #15. She stated that the process for medication pass would be to follow the five rights, knock on the resident's door, and administer medications with precautionary measures. The LPN/UM stated that no residents on the unit were able to self-administer medications. The LPN/UM further stated that pills should never be left in a resident's room because the pills might not be taken by the resident or someone else could take them.
On 6/07/22 at 10:46 AM, the surveyor interviewed the Director of Nursing (DON) who stated that medication administration consisted of the five rights, nurses should introduce themselves to the resident, know the medications they are administering, check the medications against the Medication Administration Record (MAR), watch the resident take the medications, and never leave medications in the resident's room. The DON stated that others could take the medications and/or the resident may not remember to take the medications. If a resident refused to take the medications at that time, the nurse must take the medications away and destroy them. The DON stated that nurses all have medication competencies including the agency nurses.
On 6/09/22 at 10:10 AM, the surveyor interviewed the Assistant Director of Nursing (ADON) who stated that she was told by the LPN that she went to administer Resident #15's pills, heard an alarm, went to answer the alarm, and forgot to go back to Resident #15. The ADON stated that the LPN should have taken the medications with her and not have left them in the resident's room. The ADON further stated that since it was after 10 am and the medications were not in her sight, the LPN should have removed the medications and gave new pills because the LPN would not have known what medications were in that cup or missing from the cup. The ADON stated that the LPN should have called the physician about the late administration of medications and should have documented the conversation, but it did not get done.
2. On 6/8/2022 at 9:35 AM, the surveyor observed Resident #38 at the bedside sitting in their chair and able to respond to the surveyor's question appropriately. The resident had no shortness of breath and denied discomfort at that time. The resident stated he/she had weight fluctuations since admission but had no concerns.
The surveyor reviewed Resident #38's medical records.
The admission Record reflected that the resident had diagnoses that included but were not limited to: Chronic Combined Systolic (Congestive) and Diastolic (Congestive) Heart Failure, which occurs when the heart muscle doesn't pump blood as well as it should.
The admission MDS dated [DATE], reflected that the resident had a BIMS score of 15 out of 15, which reflected the resident had an intact cognition. It also reflected that the resident had no shortness of breath (SOB).
According to the Order Summary Report for June 2022, revealed an order dated 4/20/22 for daily weights everyday shift and to call the medical doctor (MD) if there is a weight gain of 2 Lbs. (pounds) or more/day.
The electronic Medication Administration Record (eMAR) reflected the following dates with 2 pounds (Lbs.) or more/day weight gain:
6/3/22
130 Lbs. (4 Lbs. weight gain)
5/30/22
126.6 Lbs. (2.6 Lbs. weight gain)
5/21/22
126 Lbs. (2 Lbs. weight gain)
A review of the resident's hybrid (paper and electronic/computer-generated) medical records did not reflect documented evidence that the physician was notified of the resident's 2 Lbs. or more/day weight gain on 5/21/22, 5/30/22, and 6/3/22.
On 6/8/22 at 10:08 AM, the surveyor interviewed the Registered Nurse (RN). She acknowledged that the resident had an MD order for daily weights and that the nurse should have called the MD for 2 Lbs. or more/day weight gain. She further stated that the resident was weighed daily during the morning shift by the Certified Nursing Aide (CNA). The CNA was then expected to record the weight in the resident's electronic medical record (EMR) and report it to the RN. The RN reviewed the resident's 6/2022 EMAR in the presence of the surveyor and she acknowledged to surveyor that the resident had more than 2 Lbs. weight gain on 6/3/22. She further explained that the nurse should've called [name redacted] to notify him of the weight gain, and should've documented in the nurse's notes that the MD was notified of the weight gain. The RN could not provide any information to reflect that the MD was notified of the weight gain on 6/3/22.
On 6/8/22 at 10:34 AM, the surveyor interviewed the LPN/UM who stated that the resident had a diagnosis of Congestive Heart Failure (CHF). She could not speak to why the MD was not contacted about the resident's weight gain of at least 2 Lbs./day on 5/21/22, 5/30/22, and 6/3/22 and why there was documented evidence in the EMR to reflect that the MD was alerted of the weight gain. Furthermore, she stated that the nurses should have called and notified the MD of the resident's weight gain and should've documented in the nurse's notes that the MD was notified. The LPN/UM also stated that it was important for the nurses to follow the MD's order for daily weight and to notify the MD if the resident had a weight gain of 2 or more Lbs. as this could be an indication of resident's change in condition.
At 11:08 AM, the LPN/UM informed the surveyor that the resident's MD visited the resident on 4/21/22, 5/2/22, and 5/28/22. She acknowledged to the surveyor that there was no documented evidence in the Office/Outpatient Visit physician's notes dated 5/28/22, that the MD was notified and aware of a 2 Lbs. weight gain on 5/21/22.
3. On 6/3/22 at 11:45 AM, the surveyor observed Resident #45 sitting in their high back chair, awake, alert, and he/she was able to respond to the surveyor's question appropriately. The resident had no shortness of breath and denied discomfort at that time. The resident stated he/she had weight fluctuations since admission but was not worried about it.
The surveyor reviewed Resident #45's medical records.
According to the resident's admission Record reflected that the resident had diagnoses that included but were not limited to: Chronic Diastolic (Congestive) Heart Failure and Hypertensive Heart Disease with Heart Failure.
The Quarterly MDS dated [DATE], reflected that the resident had a BIMS score of 14 out of 15, which indicated that the resident had an intact cognition. It also reflected that the resident had no SOB.
The Order Summary Report dated June 2022, revealed an order dated 1/29/2022 for daily weight one time a day and to call the MD if there was a weight gain of 2 Lbs. or more/day.
The eMAR reflected the following dates with 2 lbs. or more/day weight gain:
6/6/22
198.8 Lbs. (3.8 Lbs. weight gain)
6/2/22
198.4 Lbs. (2.7 Lbs. weight gain)
5/27/22
194.6 Lbs. (3.4 Lbs. weight gain)
5/20/22
193 Lbs. (4.6 Lbs. weight gain)
5/17/22
190.8 Lbs. (4.4 Lbs. weight gain)
5/7/22
196.4 Lbs. (3.4 Lbs. weight gain)
5/3/22
197.6 Lbs. (6 Lbs. weight gain)
4/26/22
195.8 Lbs. (3.8 Lbs. weight gain)
4/23/22
190.8 Lbs. (2.3 Lbs. weight gain)
4/10/22
193.5 Lbs. (4.9 Lbs. weight gain)
4/7/22
183.5 Lbs. (2.5 Lbs. weight gain)
4/5/22
184.6 Lbs. (3.6 Lbs. weight gain)
4/1/22/
190 Lbs. (2.8 Lbs. weight gain)
3/31/22
187.2 Lbs. (5.5 Lbs. weight gain)
3/15/22
184.8 Lbs. (3 Lbs. weight gain)
3/3/22
182.6 Lbs. (3.8 Lbs. weight gain)
2/22/22
178.4 Lbs. (3 Lbs. weight gain)
2/17/22
179 Lbs. (3 Lbs. weight gain)
2/4/22
177.2 Lbs. (2.9 Lbs. weight gain)
1/31/22
170 Lbs. (2.2 Lbs. weight gain)
1/30/22
167.8 Lbs. (2.4 Lbs. weight gain)
According to the resident's hybrid medical records did not reflect documented evidence that the physician was notified of the resident's 2 Lbs. or more/day weight gain on the dates indicated above. Furthermore, there was no evidence for a daily weight on 5/11/22, 3/27/22, 2/6/22 and 2/5/22.
On 6/9/22 at 10:09 AM, the LPN/UM stated that she could not speak to nor provide documented evidence that the MD was notified of the resident's at least 2 Lbs. weight gain but did acknowledge there should have been documentation. She stated that the MD should have been notified at that moment when the nurses discovered a 2 Lbs. or more weight gain for that resident. Furthermore, she acknowledged to the surveyor that there was no weight documented on 5/11/22, 3/27/22, 2/6/22, and 2/5/22 and could not speak to why the weights were not documented.
At 10:15 AM, the LPN/UM acknowledged to the surveyor that the resident's MD visited the resident on 2/13/22, 3/25/22, and 4/23/22 and that there was no documented evidence in the MD Office/Outpatient Visit notes that the MD was notified and made aware of 2 Lbs. or more weight gain on the dates indicated above from the eMAR.
At 10:23 AM, the surveyor conducted a phone interview with the RN in the presence of the LPN/UM. The RN acknowledged to the surveyor that she was the day shift nurse assigned to the resident on 6/2/22. She also acknowledged that the resident had a 2.7 Lbs. weight gain on that day. She stated that she did not call the MD to notify the resident's weight gain because she was not comfortable with the resident's weight given by the CNA and stated that the resident may be wearing too much clothing. She stated that she asked the CNA to reweigh the resident for weight verification, but she did not follow up with the CNA and stated, I should have followed up and documented it in the nurse's progress notes and acknowledged that she did not do so. The RN stated that she did record and sign for the resident's weight in the eMAR on 6/2/22. She also stated that she should have called and notified the MD of the resident's weight gain and potential weight discrepancy and documented it in the nurses notes but she did not do so. The LPN/UM was present all throughout the surveyor's interview with the RN.
At that time, the LPN/UM acknowledged that the RN should have followed up with the CNA for the resident to reweigh for verification, notified the MD of the resident's weight gain and potential weight discrepancy, and documented this in the nurse's notes, and stated absolutely.
On 6/10/22 at 11:16 AM, the team met with the Administrator (LNHA), DON, and Executive Director to discuss the above concerns. The DON stated that the nurses should have notified the MD and assessed the residents for signs and symptoms of CHF, and it should have been documented in the nurses' notes in the EMR. Furthermore, she stated that a weight change beyond the prescribed parameters would be considered a change in condition which is why the nurses should perform physical assessments to ensure the weight gain was not related to CHF.
On 6/14/22 at 11:55 AM, the team met with the DON, ADON, Infection Preventionist Nurse (IPN), and the Executive Director. No further information was provided prior to the survey team's exit.
A review of the facility's policy on Weight Policy and Procedure updated on 10/15/22 reflected that a charge nurse was to report a weight increase as ordered by the physician. It was also indicated that for daily weights, the nurse must document the weight of greater than or equal to 2 Lbs. and what was addressed to the MD.
A review of the facility's Procedure for Notification of Changes for Resident reflected that the nurse would notify the resident, resident's physician and the resident representative(s) for non-immediate changes of condition on the shift the change occurs unless otherwise directed by the physician. It also indicated to document the notification and record any new orders in the resident's medical record.
A review of the facility provided, Medication Pass Observation, dated 05/02/22, included but was not limited to 9.c. resident observed to ensure swallowed meds [medications], and revealed LPN was deemed competent to follow all steps to administer medications safely.
A review of the facility provided, Position Description, Performance and Competency Review for position title LPN, undated, included but was not limited to duties and responsibilities to perform medication and treatment duties.
A review of the facility provided, Self-Administration of Medications policy and procedure, dated 10/30/17, included but was not limited to a resident may only self-administer medications after the [Interdisciplinary Team] IDT has determined which medications may be safely self-administered. The facility was unable to provide any documentation or determination that Resident #15 was deemed competent to self-administer his/her own medication.
A review of the facility provided, Administration of Medications, undated, included but was not limited to 4. Administer oral medication and remain with the resident while he/she takes the medication. Never leave a drug in resident's room. 10. If a resident refused to take a medication, indicate by a circle on administration record and on back of record.
NJAC 8:39-11.2(b), 27.1(a)
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observations, interviews, record review, and review of pertinent documentation, it was determined that the facility failed to a.) ensure that the facility's policy for the appropriate persona...
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Based on observations, interviews, record review, and review of pertinent documentation, it was determined that the facility failed to a.) ensure that the facility's policy for the appropriate personal protective equipment (PPE) for staff to wear for a resident who was newly admitted to the facility, to address the risk for infection transmission, and was in accordance with acceptable standards of infection control practice, and b.) wear all required PPE in the room of a newly admitted resident who was on droplet precautions and was unvaccinated for COVID-19 for 2 of 3 staff, according to the facility policy and New Jersey Department of Health guidance.
This deficient practice was identified for one of two unvaccinated new admission residents reviewed, Resident #172, and was evidenced by the following:
a) During an interview with the survey team on 06/06/22 at 09:39 AM, the Assistant Director of Nursing (ADON) stated that unvaccinated residents that were new admissions were placed on droplet and contact precautions requiring PPE: face shield, gown, gloves, and a surgical mask, when entering the room. The ADON stated that exposed residents were placed on Droplet precautions with an N95 mask (an N95 respirator is a respiratory protective device designed to achieve a very close facial fit and very efficient filtration of airborne particle), requiring full precautions: gown, gloves, face shield and N95.
During a tour of the Laurel Unit on 06/06/22 at 11:19 AM, Surveyor #1 observed a sign outside the room of Resident #172 that read Contact/&Droplet Precautions. The door did not have a Stop sign: must wear an N95 mask. There was a PPE isolation cart outside the door.
On 06/06/22 at 11:29 AM, Surveyor #1 observed Physical Therapist (PT) #1 knock on the door of Resident #172's room. She was wearing a surgical mask and a face shield. She donned (put on) a gown and gloves. She entered the room and closed the door.
The surveyor reviewed Resident #172's medical records.
According to the admission Record (AR), Resident #172 was admitted from an acute care hospital with diagnoses which included but were not limited to: chronic kidney disease and Heart failure.
The physician orders revealed an order for Isolation droplet and contact for preventative measures every shift for 10 Days with a started date of 6/3/22 and end date of 6/13/22.
The on-going personalized Care Plan revealed a focus area that Resident #172 was not vaccinated for COVID-19, dated 06/05/22. The Interventions included but were not limited to encourage to wear mask during visitations and during close contact activities due to increased risk.
According to the social services note dated 6/6/22 at 11:30 AM, indicated that Resident #172 declined the flu shot, PNA (pneumonia), and Covid-19 vaccines. Resident #172 is not vaccinated for COVID-19 . Resident #172 and family were educated on the need for PPE during visitation until he/she is off isolation due to not being vaccinated. They are aware the PPE is located outside the room and that surgical masks can be provided should they only have cloth masks.
During an interview with Surveyor #1 on 06/07/22 at 11:48 AM, the Director of Nursing (DON) stated that unvaccinated new admissions had signs for droplet/contact precautions requiring gown, gloves, a face shield, and a surgical mask to be worn in the room. She stated that exposed residents had signs for droplet/contact precautions with a Stop Sign: A N95 must be worn, requiring a gown, gloves, face shield, and a N95 be worn in the room.
During an interview with Surveyor #1 on 06/08/22 at 10:31 AM, the Infection Preventionist Registered Nurse (IP/RN) stated that new admissions that were not vaccinated were placed on contact /droplet isolation for 10 day, requiring a surgical mask, gloves, gown, and face shield to enter the room. She stated that Resident #172 was not vaccinated and was on droplet/contact precautions, requiring PPE: gown, surgical mask, gloves, and face shield to be worn in the room. She stated that the facility followed guidelines from the Center of Disease Control (CDC) and New Jersey Department of Health (NJ DOH) and discussed the guidelines with team, which included the Infectious Disease (ID) doctor.
In the presence of the survey team and the Licensed Nursing Home Administrator (LNHA) on 06/08/22 at 11:38 AM, the IP/RN stated that they were following the guidance from NJ DOH dated 2/25/22. The IP/RN read #5 of the guidance: New or readmitted asymptomatic patients/residents who are not up to date . the patients/residents should be placed in quarantine and cared for using full PPE (gown, gloves, eye protection that covers the front and sides of face, and a NIOSH-approved N95 or equivalent or higher-level respirator). The LNHA stated that the purpose of special precautions was to minimize the risk of exposure. She stated that the guidance was for the facility to follow. She further stated that guidance is open for interpretation per their ID doctor and that the guidance refers to consideration for cohorting for covid 19.
During an interview with Surveyor #1 on 06/09/22 at 09:42 AM, Certified Nursing Assistant (CNA) #1, stated that the signage outside the room of Resident #172 was for droplet/contact precautions which meant that a surgical mask, face shield, gown and gloves must be worn when entering the resident's room because the resident was not vaccinated.
In the presence of the survey team, the Executive Director, and the LNHA on 06/10/22 at 11:06 AM, the DON confirmed that they are standing by their policy for unvaccinated new admissions isolation protocol as advised by their ID doctor that a surgical mask, face shield, gown and gloves was required in the room.
During an interview with Surveyor #1 on 06/13/22 at 11:06 AM, PT#1 stated that unvaccinated precaution included a surgical mask, goggles/shields, gloves and gown. She stated that Resident #172 was unvaccinated and that a N95mask was not required in the resident's room.
b) On 06/08/22 at 10:02 AM, two surveyors observed a staff member inside of Resident #172's room. The surveyors observed that the staff member was wearing eye goggles, a surgical mask, and was standing within arm's length of the resident. The surveyors observed the outside of the room with signage that included contact and droplet precaution, stop see nurse, instructions to use hand hygiene, [PPE] gown and gloves required to enter the room, mask with eye shield for potential body fluids splashes or sprays, and hand hygiene when exiting. There was a plastic bin which contained PPE gowns, gloves, surgical masks, and disinfectant wipes, right outside the door.
At that time, a Licensed Practical Nurse (LPN) came to Resident #172's room to inform the staff member inside the room, that she was required to wear PPE while in Resident #172's room. The staff member was identified as a contracted x-ray technician. The x-ray technician stepped out of the room into the hallway, donned a PPE gown and gloves, and re-entered the room. The LPN informed the x-ray technician and surveyors that Resident #172 was on transmission-based precautions because he/she was a new admission and was not vaccinated for COVID-19.
On 06/08/22 at 10:07 AM, the two surveyors observed the door open, the x-ray technician move the resident's tray table and she proceeded to write information on paperwork. The x-ray technician was observed to be in close proximity to the resident's face, and Resident #172 was unmasked. The x-ray technician discarded her PPE. The x-ray technician was still wearing the same surgical mask and eye goggles.
On 06/08/22 at 10:09 AM, during an interview with the two surveyors, the x-ray technician stated she did not know if she saw the precautionary signs on Resident #172's door. The x-ray technician stated, they are doing this because he/she is unvaccinated, that is silly. Surveyor #2 asked about the required PPE and the x-ray technician showed the surveyor her eye goggles and stated that her company said, eyewear is eyewear. She acknowledged that according to the signage on Resident #172's door, that going into the room she should wear all PPE such as eye wear, mask, gown, and gloves. The x-ray technician further stated the facility never told her what PPE she should wear.
On 06/08/22 at 10:15 AM, during an interview with the two surveyors, the LPN stated all staff would need to wear a surgical mask, face shield, PPE gown and gloves to enter Resident #172's room because he/she was not vaccinated for COVID-19. The LPN further stated that PPE was used to protect staff if a resident were to spit while talking. The LPN stated that if the x-ray technician had followed the signage to see nurse, she would have instructed the x-ray technician what PPE she was required to wear.
In the presence of the survey team on 06/08/22 at 11:47 AM, the IP/RN stated the hospital would have to do contact tracing on residents being admitted to the facility. The IP/RN stated she could not say that all residents were in the hospital 10-14 days prior to admission and could not say if they were possibly exposed at the hospital or even by the transport company.
On 06/08/22 at 12:02 PM, during an interview with Surveyor #2, the IP/RN stated the x-ray technician should have entered Resident #172's room wearing a surgical mask, PPE gown, gloves, and should have followed the signs on the resident doors regarding transmission-based precautions (TBP). The IP/RN stated if there were no nurse around, the x-ray technician should have reported to the nurse's station. The IP/RN stated if the proper PPE was not worn, it would increase the risk of the spread of infection. The IP/RN further stated that contract staff would be told by the nurse on duty, to always see well residents first and the ill or TBP residents last.
In the presence of the survey team on 06/10/22 at 11:10 AM, the DON stated when the facility used contract workers they are expected to abide by standards of practice.
On 6/13/22 at 12:53 PM, during a telephone interview with Surveyor #3, the Local Health Officer (LHO) who oversees the public health department, stated several weeks ago her department was asked to speak with Communicable Disease Service (CDS) and the facility on a phone call. The LHO stated that CDS informed the facility that they must follow the guidance (Considerations for Cohorting COVID-19 Patients in Post-Acute Care Facilities dated 2/25/22) including wearing the full PPE which included an N95 mask. The LHO stated the guidance as written should be followed.
A review of the Considerations for Cohorting COVID-19 Patients in Post-Acute Care Facilities guidance dated 2/25/22, included but was not limited to: 5) New or readmitted asymptomatic patients/residents who are not up to date with all recommended COVID-19 vaccine doses and have a viral test negative upon admission or readmission, should be placed in quarantine and cared for using full PPE (gowns, gloves, eye protection that covers the front and sides of face, and NIOSH [National Institute for Occupation Safety and Health] approved N95 or equivalent or higher-level respirator), even if they have a negative test upon admission.
A review of the facility provided Completed Development Opportunities in-services from the x-ray contracted company, dated 12/02/21, revealed that the x-ray technician had completed the Infection Control Practices course including infection prevention and control, standard and transmission-based precautions, barriers and use of personal protective equipment, and strategies for preventing the spread of infectious disease to healthcare workers and patients.
A review of the facility provided Field Personnel COVID-19 Procedures/Use of PPE guidance from the x-ray contracted company, undated, included but was not limited to 3. PPE required for patient encounters with suspected or known positive COVID-19. a. mask; b. gloves; c. eye protection/shield; d. gown/approved covering; e. wash hands with soap and water or hand sanitizer; and f. for patient, covering for patient's nose and mouth if the patient is symptomatic. These procedures are based on current CDC guidance/guidelines . All field personnel should routinely review the CDC's website for updates
A review of the facility's policy, [name redacted] COVID19-Resident Admission/Re admission Protocols revised 5/10/2022, revealed For unvaccinated COVID19 residents they will be on contact and droplet precautions isolation for 10 days. When on isolation, full PPE will continue to be used. If no know exposure to COVID 19, an approved NIOSH N-95 will not be required.
A review of the facility's policy, Application of Transmission-Based Precautions revised 6/8/22, revealed Purpose: transmission-Based precautions are used for residents who are known or suspected to be infected or colonized with infectious agents, which require additional control measures to effectively prevent transmission. Cohorting: Readmissions/new admissions that are unvaccinated for COVID19 vaccine should be on droplet precautions and contact precautions for 10 days.
NJAC 8:39-19.4(a)
MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0625
(Tag F0625)
Minor procedural issue · This affected most or all residents
2. On 6/7/22 at 9:40 AM, the surveyor reviewed Resident #46's medical record, which revealed that the resident was transferred to the hospital on 3/8/22. The surveyor did not observe evidence of writt...
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2. On 6/7/22 at 9:40 AM, the surveyor reviewed Resident #46's medical record, which revealed that the resident was transferred to the hospital on 3/8/22. The surveyor did not observe evidence of written notification of the facility's bed hold policy prior to the transfer to the hospital to the resident or the resident's representative.
On 6/7/22 at 11:27 AM, the surveyor interviewed the DSS who stated that the facility automatically holds a long-term care (LTC) resident's bed, and that the bed hold policy is provided on admission. The DSS then stated that when a resident on the subacute unit was transferred to the hospital, the facility called the resident's family and notified them of the fee amount to hold the bed. The DSS added that the facility used to send a written letter in the past but that the facility no longer sent them. The surveyor requested the DSS provide any documented evidence that Resident #46 or the resident's representative received written notification of the bed hold policy when the resident was transferred to the hospital.
On 6/13/22 at 9:08 AM, the DSS provided the surveyor with a letter that notified Resident #46's representative that the resident was transferred to the hospital and the reason. The letter did not include written notification of the bed hold policy, or the fee charged. The DSS provided a copy of the admission agreement with the following highlighted: Bed hold-private pay billing-beds will be held for LTC resident when discharge to a hospital unless otherwise notified by the resident or responsible party.
On 6/13/22 at 10:37 AM, the surveyor interviewed the DSS who stated that for Resident #46, who resided on the LTC unit, there was an automatic bed hold and the facility charged the resident the rate minus a 10% discount. The surveyor asked the DSS if the resident or resident's representative was notified of the bed hold charge and policy at the time of transfer to the hospital. The DSS stated that the resident and resident's representative were notified on admission that there would be a bed hold charge. She further stated that the facility does not notify the resident or the resident's representative of the bed hold charge or policy when they are transferred.
On 6/14/22 at 10:41 AM, during surveyor interview in the presence of the survey team, the LNHA stated that the information the DSS provided was what the facility had been doing in regard to the bed hold charge and policy.
A review of the facility provided undated policy titled, Bed Hold Policy, included the following:
Policy: It is the policy of Heath Village to hold offer to hold the bed if the resident, patient or responsible party is accepting of this at a private pay rate.
Procedure:
1. Long-term care (Private Pay): Beds will be held for long-term care residents of The [name redacted] when discharged /transferred to a hospital or other facility unless otherwise notified by the resident or responsible party. If upon discharge, the resident or responsible party request the bed not to be held, they must notify staff at The Meadows, than all personal belongings must be removed at the time of discharge and the bed reassigned. The daily rate will continue to be charged to the resident until the day all of the resident's belongings have been removed from the room.
2. Long-term care (Medicaid): The [name redacted], in compliance with the Medicaid Program, will hold a bed for 10 days when a person is discharged to a hospital unless otherwise notified by the The [name redacted] patient or responsible party. A resident whose hospitalization or therapeutic leave exceeds the 10 day bed hold period under the Medicaid bed hold policy will be readmitted to the facility immediately upon the first availability of a bed in a semi-private. The resident has the option of using personal funds to ensure return to the same occupancy at the regular daily rate upon the expiration of the mandated 10 day bed hold. If upon discharge to a hospital, and upon resident's or responsible party's request that the bed is not to be held for 10 days, then all personal belongings must be removed by the responsible party at the time of discharge to the hospital, and the bed may be reassigned.
3. Subacute rehab/respite:
The [name redacted] will not hold a bed for a rehab/respite patient when discharged /transferred to a hospital or other facility unless specifically requested by the patient or responsible party. All bed hold days will be discounted 10% off the stated per diem rate while absent from the facility. If not holding the bed, all personal belongings must be removed by the responsible party at the time of discharge or the private pay daily rate charge will apply.
The policy did not contain information regarding written notification of the facility's bed hold policy upon transfer to the hospital.
N.J.A.C. 8:39-5.1 (a)
Based on interview, review of the medical record and review of other pertinent facility documentation, it was determined that the facility failed to provide the resident or resident representative written notification of the facility's bed hold policy prior to transfer to the hospital for 2 of 2 resident's (Resident #15 and #46) reviewed for hospitalizations.
This deficient practice was evidenced by the following:
1. On 06/06/22 at 10:54 AM, the surveyor observed Resident #15 in their room sitting in a wheelchair self propelling around.
On 06/07/22 at 9:45 AM, the surveyor observed Resident #15 in their room sitting in a wheelchair. The surveyor interviewed Resident #15 who stated he/she was recently in the hospital for fluid in the heart.
A review of the facility provided admission Record revealed that Resident #15 was admitted with diagnoses which included but were not limited to Type 2 Diabetes Mellitus, Chronic Obstructive Pulmonary Disease (COPD, a chronic inflammatory lung disease that causes obstructed airflow from the lungs), and hypertensive (elevated blood pressure) heart disease with heart failure.
A review of the facility provided Universal Transfer Form, dated 05/04/22, revealed that Resident #15 was transported to the hospital ED [emergency department] to Hosp [hospital] Admission.
A review of a nurse's Progress Note, dated 05/04/22 at 22:45 [10:45 PM], revealed Resident #15 informed staff that he/she was having an attack and became lethargic. The physician was contacted and ordered the resident to be sent to the hospital emergency room for evaluation.
A review of a nurse's Progress Note, dated 05/05/22 at 2:20 AM, indicated that Resident #15 was being admitted to the hospital.
The surveyor reviewed Resident #15's Electronic Medical Record and medical chart at the facility and was unable to locate any written notice of bed hold that would have been provided to the resident or resident representative.
On 06/13/22 at 11:19 AM, the surveyor interviewed the Director of Social Services (DSS) who would have been responsible for the bed hold notifications, she stated that she did not have any letters that were sent out for Resident #15 when he/she went to hospital regarding bed hold.
On 06/13/22 at 11:35 AM, the surveyors informed the Licensed Nursing Home Administrator (LNHA) and Director of Nursing (DON) of no documented evidence that written notification about bed hold were sent to families of residents admitted to the hospital.
MINOR
(C)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected most or all residents
Based on observation, interview, and record review it was determined that, the facility failed to post the nurse staffing information on 0 of 3 areas of the facility in a prominent place within the fa...
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Based on observation, interview, and record review it was determined that, the facility failed to post the nurse staffing information on 0 of 3 areas of the facility in a prominent place within the facility readily accessible to the residents and the visitors.
This deficient practice was evidenced by the following:
On 6/3/22 at 9:00 AM, upon entry into the facility the surveyors did not observe that there was a Nursing Home Resident Care Staffing Report (NHRCSR), or a similar form with the required data, displayed in the facility lobby for residents or visitors to view.
On 6/8/22 at 9:48 AM, the surveyor did not observe a NHRCSR displayed in the facility lobby. The surveyor interviewed the Receptionist who stated that she had a copy of the Daily Schedule (DS) at her desk. The surveyor observed the DS which included the names of the staff that were scheduled to work on each unit for that day. The DS did not include the total number and actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care by shift: Registered Nurses, Licensed Practical Nurses and Certified Nurse Aides. The DS also did not include the census of the facility. The Receptionist stated that she would highlight the names of the staff listed as they came into the facility.
On 6/8/22 at 10:10 AM, the surveyor interviewed the Licensed Practical Nurse (LPN) on the Juniper Unit. The LPN stated that there was a DS and assignment sheet and that it was kept in the office behind the closed doors. The surveyor asked the LPN if there was any NHRCSR displayed for residents or visitors to view. The LPN stated that she had not seen anything posted for resident or visitors to view.
On 6/8/22 at 10:17 AM, the surveyor interviewed the Registered Nurse on the Juniper Unit. The RN stated that the DS was kept in the Nursing Station. She added that the DS was at the main desk but that she was not sure if it was visible for resident or visitors to see.
On 6/8/22 at 10:29 AM, the surveyor asked the Receptionist if a resident or a visitor would be able to view the DS. The Receptionist stated that no one had asked her to view it and that if someone did, that she would have to ask someone if they were allowed to view it. The Receptionist confirmed that the DS did not have the hours, the staff worked, or the facility census listed on it.
On 6/9/22 at 11:56 AM, the surveyor interviewed the Staffing Coordinator (SC) who stated that she usually posts a DS at the entrance on the Laurel unit. The surveyor asked the SC if that was the main entrance. The SC stated that the entrance on the Laurel unit was used during the evening hours and weekends when the main entrance was closed. The SC confirmed that she did not post a NHRCSR which included the hours worked at either entrance. The surveyor asked the SC the reason she had not posted the NHRCSR. The SC stated that she submitted the NHRCSR to the appropriate agency and kept a copy of it but that she was not aware that she was supposed to post it.
On 6/10/22 at 9:08 AM, the surveyor interviewed the Unit Secretary (US) of the Laurel and Juniper units who stated that she received a DS from the SC and that it was posted at the Nurses Station and that it was not out in the public area visible to residents or visitors. The surveyor asked the US if a DS or NHRCSR was posted in a public area, and she stated that she was not aware that it was posted anywhere for residents or visitors to view. The US added that in the past it was posted but was not sure why it had been stopped being posted.
On 6/10/22 at 11:09 AM, the surveyor interviewed the Licensed Nursing Home Administrator (LNHA) who confirmed that the NHRCSR was not posted for residents or visitors to view.
A review of the facility provided policy titled, Staffing Protocol, with a revised date of 10/26/2020, included the following:
Policy: [name redacted] will provide nursing services and licensed nursing and ancillary personnel at all times.
Objective: To fully staff each unit as required by standards, acuity levels, and by skill level of staff to properly meet the needs of all residents.
1. To determine minimum staffing, multiply the total number of residents by 2.5 hours a day.
2. In addition, the acuity levels will be calculated and added to that total .
4. Staffing coordinator/designee will log in to nj.gov to report staffing totals as per regulation. Staffing is reported for each shift for each day.
5. Nursing staffing is posted daily.
NJAC 8:39-41.2 (a)