Jesse Helms Nursing Center
Inspected within the last 6 months. Data reflects current conditions.
Jesse Helms Nursing Center in Monroe, North Carolina has a Trust Grade of B+, which means it is above average and recommended for families seeking care for their loved ones. It ranks #103 out of 417 facilities in the state, placing it in the top half, and is the best option out of 7 facilities in Union County. The facility is improving, with issues decreasing from 3 in 2022 to 2 in 2025. However, staffing is a concern, receiving only 1 out of 5 stars, though the turnover rate of 35% is better than the state average of 49%. While the center has no fines on record, which is positive, there were several concerning incidents noted during inspections. For example, a resident with abnormal vital signs was not reported to the physician, which can pose serious health risks. Additionally, the facility failed to properly manage food safety, such as not removing expired items and failing to clean utensils. Overall, while there are notable strengths, families should weigh these concerns carefully when considering this nursing home.
- Trust Score
- B+
- In North Carolina
- #103/417
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 35% turnover. Near North Carolina's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most North Carolina facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 26 minutes of Registered Nurse (RN) attention daily — below average for North Carolina. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (35%)
13 points below North Carolina average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
10pts below North Carolina avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Aug 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, and physician and staff interviews, the facility failed to notify the physician immediately of a change ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, physician, and staff interviews, the facility failed to ensure a Resident's abnormal vital signs were re...
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Dec 2022
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0645
(Tag F0645)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and staff interviews, the facility failed to rescreen a resident with diagnoses including mental illness ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observations, record review and staff interview the facility failed to remove dry goods stored past the use by date and ensure all dry goods stored ready for use had use by dates, failed to r...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected multiple residents
Based on record review and staff interview, the facility failed to post accurate staffing information for licensed and unlicensed nursing staff for 3 of 5 posted daily staffing forms reviewed.
Findin...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in North Carolina.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most North Carolina facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Jesse Helms Nursing Center's CMS Rating?
CMS assigns Jesse Helms Nursing Center an overall rating of 4 out of 5 stars, which is considered above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Jesse Helms Nursing Center Staffed?
CMS rates Jesse Helms Nursing Center's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 35%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Jesse Helms Nursing Center?
State health inspectors documented 5 deficiencies at Jesse Helms Nursing Center during 2022 to 2025. These included: 4 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Jesse Helms Nursing Center?
Jesse Helms Nursing Center is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ATRIUM HEALTH, a chain that manages multiple nursing homes. With 70 certified beds and approximately 62 residents (about 89% occupancy), it is a smaller facility located in Monroe, North Carolina.
How Does Jesse Helms Nursing Center Compare to Other North Carolina Nursing Homes?
Compared to the 100 nursing homes in North Carolina, Jesse Helms Nursing Center's overall rating (4 stars) is above the state average of 2.8, staff turnover (35%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Jesse Helms Nursing Center?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Jesse Helms Nursing Center Safe?
Based on CMS inspection data, Jesse Helms Nursing Center has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Jesse Helms Nursing Center Stick Around?
Jesse Helms Nursing Center has a staff turnover rate of 35%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Jesse Helms Nursing Center Ever Fined?
Jesse Helms Nursing Center has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Jesse Helms Nursing Center on Any Federal Watch List?
Jesse Helms Nursing Center is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.