White Oak of Waxhaw

700 Howie Mine Road, Waxhaw, NC 28173 (704) 243-7640
For profit - Corporation 100 Beds WHITE OAK MANAGEMENT Data: November 2025
Trust Grade
80/100
#139 of 417 in NC
Last Inspection: August 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

White Oak of Waxhaw has received a Trust Grade of B+, which means it's above average and recommended for families considering long-term care options. It ranks #139 out of 417 facilities in North Carolina, placing it in the top half, and #2 out of 7 in Union County, indicating that only one nearby facility ranks higher. The nursing home shows a stable trend with no recorded issues during its first inspection, which is a positive sign for potential residents. Staffing is a notable weakness, rated at 1 out of 5 stars, but with a turnover rate of 36%, it is better than the state's average of 49%, suggesting some staff stability. Notably, the facility has no fines on record, which indicates compliance with regulations. Overall, while there are some staffing concerns, the excellent health inspection score and lack of reported incidents make it a solid option for families.

Trust Score
B+
80/100
In North Carolina
#139/417
Top 33%
Safety Record
Low Risk
No red flags
Inspections
Too New
0 → 0 violations
Staff Stability
○ Average
36% turnover. Near North Carolina's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most North Carolina facilities.
Skilled Nurses
○ Average
RN staffing data not reported for this facility.
Violations
✓ Good
No deficiencies on record. Exceptional compliance history. Very rare.
★★★★☆
4.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★☆
4.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
: 0 issues
2024: 0 issues

The Good

  • 4-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (36%)

    12 points below North Carolina average of 48%

Facility shows strength in quality measures, fire safety.

The Bad

Staff Turnover: 36%

Near North Carolina avg (46%)

Typical for the industry

Chain: WHITE OAK MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 0 deficiencies on record

Clean Inspection Record

This facility has zero deficiencies on record - the average nursing home has 7. Only 1% of facilities nationally achieve a completely clean inspection record.

Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (80/100). Above average facility, better than most options in North Carolina.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most North Carolina facilities.
  • • No deficiencies on record. Exceptional compliance history. Very rare.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is White Oak Of Waxhaw's CMS Rating?

CMS assigns White Oak of Waxhaw an overall rating of 4 out of 5 stars, which is considered above average nationally. Within North Carolina, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is White Oak Of Waxhaw Staffed?

CMS rates White Oak of Waxhaw's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 36%, compared to the North Carolina average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at White Oak Of Waxhaw?

Based on CMS data, White Oak of Waxhaw has no deficiency citations on record during the current review period. This is relatively uncommon - most facilities receive at least some citations during routine inspections.

Who Owns and Operates White Oak Of Waxhaw?

White Oak of Waxhaw is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by WHITE OAK MANAGEMENT, a chain that manages multiple nursing homes. With 100 certified beds and approximately 92 residents (about 92% occupancy), it is a mid-sized facility located in Waxhaw, North Carolina.

How Does White Oak Of Waxhaw Compare to Other North Carolina Nursing Homes?

Compared to the 100 nursing homes in North Carolina, White Oak of Waxhaw's overall rating (4 stars) is above the state average of 2.8, staff turnover (36%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting White Oak Of Waxhaw?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is White Oak Of Waxhaw Safe?

Based on CMS inspection data, White Oak of Waxhaw has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in North Carolina. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at White Oak Of Waxhaw Stick Around?

White Oak of Waxhaw has a staff turnover rate of 36%, which is about average for North Carolina nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was White Oak Of Waxhaw Ever Fined?

White Oak of Waxhaw has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is White Oak Of Waxhaw on Any Federal Watch List?

White Oak of Waxhaw is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.