WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES

411 N. MIDDLETOWN ROAD, LIMA, PA 19037 (610) 565-8717
Non profit - Corporation 60 Beds ACTS RETIREMENT-LIFE COMMUNITIES Data: November 2025
Trust Grade
90/100
#142 of 653 in PA
Last Inspection: May 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Willowbrooke Court SKD Care Center at Lima Estates has received an excellent Trust Grade of A, indicating they are highly recommended and are performing well. They rank #142 out of 653 facilities in Pennsylvania, placing them in the top half of all state nursing homes, and #9 out of 28 in Delaware County, meaning there are only eight better options nearby. The facility is currently improving, having reduced issues from two in 2022 to none in 2024. Staffing is a significant strength, with a perfect 5/5 star rating and zero turnover, which is well below the Pennsylvania average, suggesting that staff are stable and familiar with residents. There are no fines on record, which is a positive sign, and the facility has more registered nurse coverage than 95% of Pennsylvania facilities, ensuring comprehensive care. However, there have been some concerns noted. For example, one resident did not receive their pain management patch as scheduled, which could lead to inadequate pain control. Additionally, there were incidents where two residents did not have adequate supervision, resulting in a fall and an elopement. Overall, while Willowbrooke Court excels in many areas, these incidents highlight the importance of ongoing vigilance in care practices.

Trust Score
A
90/100
In Pennsylvania
#142/653
Top 21%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
2 → 0 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Pennsylvania facilities.
Skilled Nurses
✓ Good
Each resident gets 76 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2022: 2 issues
2024: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Chain: ACTS RETIREMENT-LIFE COMMUNITIES

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 2 deficiencies on record

Jun 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on clinical record review and staff interview, it was determined that the facility failed to follow physician's orders for one of 13 residents reviewed (Resident 35). Findings include: Review o...

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Based on clinical record review and staff interview, it was determined that the facility failed to follow physician's orders for one of 13 residents reviewed (Resident 35). Findings include: Review of Resident 35's clinical record revealed a physician's order dated January 5, 2022, for FentaNYL (narcotic pain reliever) Patch 72 Hour 12 micrograms/hour - Apply 1 patch transdermally (to the skin) every 72 hours for pain and remove per schedule and an order dated August 4, 2021, to check the placement of the patch every shift. Review of Resident 35's progress notes revealed a nurse's note dated February 21, 2022, which stated, Upon checking the pain patch, was noted that most staff had stated that it was on the RUB [(right upper back)] but was on the LUB [(left upper back)] and had not been changed since 2/16. It was omitted on 2/19. Therefore, a new patch was applied to the RUB and the old patch from 2/16 was removed from the LUB. Review of Resident 35's February 2022 Medication Administration Record (MAR) revealed the FentaNYL patch from February 16, 2022 was documented as being removed on February 19, 2022 with a new patch placed the same date. Further review of Resident 35's February 2022 MAR revealed staff documented checking the placement of the patch on every shift from February 19, 2022 to February 21, 2022. Interview with the Nursing Home Administrator and Director of Nursing on June 10, 2022, at 9:35 a.m. confirmed staff failed to follow physician's orders in changing Resident 35's FentaNYL patch and checking for placement of the patch each shift. 28 Pa. Code 211.12(c)(d)(1) Nursing services
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on clinical record review, staff interview and review of facility policy, it was determined that the facility failed to ensure two of 13 residents reviewed received adequate supervision resultin...

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Based on clinical record review, staff interview and review of facility policy, it was determined that the facility failed to ensure two of 13 residents reviewed received adequate supervision resulting in an elopement and a fall during a transfer using a lift (Residents 33 and 35). Findings include: Review of facility policy Elopement/Wandering Risk Assessment reviewed June 13, 2022, revealed that When responding to an alarm, if it cannot be determined what triggered the alarm, immediately verify that every resident is safe and accounted for by conducting a visual head and name reconciliation Review of Resident 33 progress notes dated June 1, 2021, at 11:46 p.m. revealed Approx. 7 p.m. this Nurse investigated a door alarm coming from Admin (administration) area; alarm computer was checked but did not indicate a code alert (alert notifying staff that a resident wandered outside of their designated area by a wearable tracker); this Nurse followed the sound to the door near Administration offices; no one was observed outside or inside. A surgical mask was found on the floor near the steps by the BR (bathroom) door in the same area. Review of Resident 33's progress notes dated June 1, 2021, at 11:46 p.m. revealed Approx. 7:20 p.m., this Nurse arrived @ (at) Res (resident) room to admin (administer) meds (medications) & (and) discovered Res was not in her room nor in her BR (bathroom). Call light was not on. Immediately, Activities Area was checked & all rooms/BR's on unit were checked for Res. When Res not found on unit, Security was notified. Review of Facility's investigation documentation for Resident 33's elopement dated June 1, 2021, revealed that staff did not conduct a visual head and name reconciliation when a door alarm was triggered by unknown means. Interview with the facility's Nursing Home Administrator and the Assistant Director of Nursing on June 10, 2022, failed to provide any documentation showing that staff conducted a visual head and name reconciliation as per facility policy Elopement/Wandering Risk Assessment. The facility failed to provide Resident 33 with adequate supervision, which resulted in Resident 33 eloping from the facility for 20 minutes before the facility recognized resident was missing. Review of facility policy Lifting/Transferring/Repositioning Resident Safely, last revised December 2018 revealed: Two employees will always be available when using a lift for residents who have no weight bearing ability and cannot provide assistance or balance. Review of Resident 35's annual Minimum Data Set (MDS - periodic assessment of resident's needs) dated February 18, 2022 revealed the resident required an extensive assistance with two staff persons for transfers and had impairment to both upper and lower extremities. Review of Resident 35's care plan revealed the resident was at risk for falls due to unsteady gait and poor balance, with an intervention added October 23, 2018 to Please allow me to have assistance with 2 staff persons using Hoyer lift during transfers, toileting and [activities of daily living.] Review of Resident 35's progress notes revealed a nurse's note dated April 7, 2022, which stated, On 4/6/22 at [7:30 p.m.]. The nurse was called into the residents room by staff. The resident was assisted to the floor by [nurse aide.] The resident was on the VERA LIFT. While on the lift the resident let go of the handles and began to fall. The [nurse aide] then assisted the resident to the floor. The resident was free from injury. The note further indicated the root cause of Resident 35's fall was: The resident was being transfer using a lift with only one person. All lifts required 2 staff members. The facility's failure to have two staff persons present while assisting Resident 35 during a transfer in the lift which resulted in a fall was discussed with the Nursing Home Administrator and Director of Nursing on June 10, 2022, at 9:35 a.m. 28 Pa. Code 201.29(c) Resident rights 28 Pa. Code 211.10(d) Resident care policies
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Pennsylvania.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
  • • Only 2 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Willowbrooke Court Skd At Lima Estates's CMS Rating?

CMS assigns WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Willowbrooke Court Skd At Lima Estates Staffed?

CMS rates WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes.

What Have Inspectors Found at Willowbrooke Court Skd At Lima Estates?

State health inspectors documented 2 deficiencies at WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES during 2022. These included: 2 with potential for harm.

Who Owns and Operates Willowbrooke Court Skd At Lima Estates?

WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by ACTS RETIREMENT-LIFE COMMUNITIES, a chain that manages multiple nursing homes. With 60 certified beds and approximately 3 residents (about 5% occupancy), it is a smaller facility located in LIMA, Pennsylvania.

How Does Willowbrooke Court Skd At Lima Estates Compare to Other Pennsylvania Nursing Homes?

Compared to the 100 nursing homes in Pennsylvania, WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES's overall rating (5 stars) is above the state average of 3.0 and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Willowbrooke Court Skd At Lima Estates?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Willowbrooke Court Skd At Lima Estates Safe?

Based on CMS inspection data, WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Willowbrooke Court Skd At Lima Estates Stick Around?

WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Willowbrooke Court Skd At Lima Estates Ever Fined?

WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Willowbrooke Court Skd At Lima Estates on Any Federal Watch List?

WILLOWBROOKE COURT SKD CARE CENTER AT LIMA ESTATES is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.