HCC AT WHITE HORSE VILLAGE

535 GRADYVILLE ROAD, NEWTOWN SQUARE, PA 19073 (610) 558-5044
Non profit - Corporation 55 Beds Independent Data: November 2025
Trust Grade
90/100
#49 of 653 in PA
Last Inspection: January 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

HCC at White Horse Village has an excellent Trust Grade of A, indicating a high level of care and satisfaction. With a state rank of #49 out of 653 facilities in Pennsylvania, they are positioned in the top half, and they rank #4 out of 28 in Delaware County, meaning there are only three other local options rated higher. The facility is improving, with issues decreasing from two in 2024 to one in 2025. Staffing is a strong point, boasting a 5/5 star rating and a turnover rate of 40%, lower than the state average, which suggests a stable and experienced team. While there are no fines on record, which is positive, there have been some concerns identified, such as expired food items in the kitchen and instances where medication and wound treatments were not administered as per physician orders, highlighting areas that need attention despite the overall quality of care.

Trust Score
A
90/100
In Pennsylvania
#49/653
Top 7%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
2 → 1 violations
Staff Stability
○ Average
40% turnover. Near Pennsylvania's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Pennsylvania facilities.
Skilled Nurses
✓ Good
Each resident gets 101 minutes of Registered Nurse (RN) attention daily — more than 97% of Pennsylvania nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 2 issues
2025: 1 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (40%)

    8 points below Pennsylvania average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 40%

Near Pennsylvania avg (46%)

Typical for the industry

The Ugly 3 deficiencies on record

Jan 2025 1 deficiency
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on facility policy and procedure review, observations and staff interview it was determined the facility failed to store food in sanitary manner in the kitchen. Findings include: Review of faci...

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Based on facility policy and procedure review, observations and staff interview it was determined the facility failed to store food in sanitary manner in the kitchen. Findings include: Review of facility policy (unnamed and undated) regarding food storage, revealed that all food items stored in the refrigerator or freezer should be covered, labeled, dated, and discarded once expired, or beyond their use by date. Observation of facility main kitchen walk-in refrigerator #1 on January 07, 2025, at 1:00 pm revealed one container of expired lime juice that was opened without a date of first use and three unopened expired containers of lime juice. All were expired and dated for December 17, 2024. Observation of facility main kitchen walk-in refrigerator #1 revealed a case of liquid egg cartons that were dated illegibly. These eggs were inside of a case that was dated for January 05, 2025, Nursing Home Administrator and Employee E3 confirmed that the carton of eggs was illegible and discarded at the time of the findings. Observation of facility main kitchen walk-in freezer #1 on January 07, 2025, at 1:15 p.m. revealed a box with a bag of unsealed frozen salmon. Observation on January 07, 2025, at 1:15 pm in the presence of Nursing Home Administrator, Employee E3, and Employe E4 all confirmed the noted expiration dates and Employee E3 discarded these items. Interview with Employee E3 on January 07, 2025 @ 1:30 pm revealed that the expired case of liquid eggs had recently arrived from the distributer and the case was opened and dated at the facility on January 05, 2025. Interview with the Nursing Home Administrator on January 08, 2025 @ 11:00 a.m. confirmed that all food in the freezers and refrigerators were to be sealed, labeled appropriately, and dated and discarded once expired. 28 Pa. Code 211.6(f) Dietary services
Feb 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on clinical records review and staff interview, it was determined the facility failed to follow the physician's order regarding medication for one of the 12 residents reviewed (Resident 44) Find...

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Based on clinical records review and staff interview, it was determined the facility failed to follow the physician's order regarding medication for one of the 12 residents reviewed (Resident 44) Findings include: Review of Resident 44's clinical record including diagnosis list includes Diabetes (group of metabolic disorders characterized by a high blood sugar level over a prolonged period). Review of Resident 44's clinical record including physician order dated June 20, 2023, revealed an order of Novolog (fast-acting insulin) Flex Pen U-100 Inulin administered seven units subcutaneously (Insertion of medication beneath the skin by injection) with meals. Hold if blood sugar is below 180 mg/dl. Review of Resident 44's clinical record including January 2024, Medication Administration Record (MAR) revealed from January 1, 2024, until January 31, 2024, Novolog insulin was administered to the resident on the following days out of parameter: January 9, 2024, at 8:00 a.m., (BS-134 mg/dl); January 13, 2024, at 8:00 a.m., (BS-140 mg/dl); January 15, 2024, at 8:00 a.m., (BS-97 mg/dl); January 16, 2024, at 8:00 a.m., (BS- 124 mg/dl); January 18, 2024, at 8:00 a.m., (BS- 143 mg/dl); January 22, 2024, at 8:00 a.m., (BS- 108 mg/dl); January 22, 2024, at 12 noon, (BS- 165 mg/dl); January 23, 2024, at 8:00 a.m., (BS- 90 mg/dl); January 23, 2024, at 12 noon, (BS- 90 mg/dl); January 24, 2024, at 8:00 a.m., (108 mg/dl); January 25, 2024, at 8:00 a.m., (BS- 153 mg/dl); January 27, 2024, at 8:00 a.m., (BS- 102 mg/dl); January 28, 2024, at 8:00 a.m., (BS- 129 mg/dl); January 29, 2024, at 4:00 p.m., (BS- 125 mg/dl). Review of February 2024 MAR revealed that from February 1, 2024, until February 22, 2024, Novolog insulin was administered to the resident on the following days out of parameter: February 1, 2024, at 8:00 a.m., (BS- 143 mg/dl); February 2, 2024, at 8:00 a.m., (BS- 171 mg/dl); February 3, 2024, at 8:00 a.m., (BS- 172 mg/dl); February 7, 2024, at 8:00 a.m., (BS- 124 mg/dl); February 7, 2024, at noon, (BS- 156 mg/dl); and February 19, 2024, at 4:00 p.m., (BS-139 mg/dl). Review of Resident 44's clinical record revealed Resident 44 was administered Novolog Insulin outside of parameter 14 times in January 2024, and six times in February 2024. The above information was conveyed to the Director of Nursing on February 23, 2024, at 11:00 a.m. The facility failed to ensure Resident 44's insulin parameters order was followed. 28 Pa. Code 211.5(f) Clinical Records 28 Pa. Code 211.12(d)(1)(3)(5) Nursing Services
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

Based on clinical records review and staff interview, it was determined that the facility failed to timely follow a wound treatment recommended by the physician for one of the four residents reviewed ...

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Based on clinical records review and staff interview, it was determined that the facility failed to timely follow a wound treatment recommended by the physician for one of the four residents reviewed (Resident 38). Findings include: Review of Resident 38's clinical record revealed Resident 38 had Stage three (Thickness skin loss) to the sacrum (tail bone) with a wound treatment of Medihoney (A dressing that aids and supports debridement and a moist wound healing environment in acute and chronic wounds and burns), cover with foam dressing daily. Review of Resident 38's clinical record revealed a wound consult dated December 22, 2023, revealed a new wound treatment recommendation to cleanse the sacrum with normal saline, and apply Santyl (A topical medication used for removing damaged or burned skin to allow for wound healing and growth of healthy skin) to the base of the wound then secure with a bordered foam daily and as needed. Review of Resident 38's December 2023, Treatment Administration Record (TAR) revealed that the Medihoney treatment was discontinued on December 22, 2023. A review of the same TAR revealed that the Santyl treatment recommended by the wound NP (Nurse Practitioner) on December 22, 2023, was not implemented until December 27, 2023, five days after the wound treatment was recommended. Interview with licensed nurse Employee E3 on February 23, 2024, at 10:00 a.m., revealed the Nurse Practitioner's wound treatment recommendation to discontinue previous treatment of Medihoney was followed on December 22, 2023, but the recommendation to start new treatment of Santyl to the resident sacrum was missed until the error was discovered on December 27, 2023, five days after the wound treatment order was initiated. Employee E3 reported that the staff applied skin barrier cream to the resident Stage 3 sacrum. The facility failed to ensure wound care treatment for resident 38's stage three sacral wound was followed. 28 Pa. Code 211.5(f) Clinical Records 28 Pa. Code 211.12(d)(1)(3)(5) Nursing Services
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Pennsylvania.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Pennsylvania facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Hcc At White Horse Village's CMS Rating?

CMS assigns HCC AT WHITE HORSE VILLAGE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Pennsylvania, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Hcc At White Horse Village Staffed?

CMS rates HCC AT WHITE HORSE VILLAGE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 40%, compared to the Pennsylvania average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Hcc At White Horse Village?

State health inspectors documented 3 deficiencies at HCC AT WHITE HORSE VILLAGE during 2024 to 2025. These included: 3 with potential for harm.

Who Owns and Operates Hcc At White Horse Village?

HCC AT WHITE HORSE VILLAGE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 55 certified beds and approximately 48 residents (about 87% occupancy), it is a smaller facility located in NEWTOWN SQUARE, Pennsylvania.

How Does Hcc At White Horse Village Compare to Other Pennsylvania Nursing Homes?

Compared to the 100 nursing homes in Pennsylvania, HCC AT WHITE HORSE VILLAGE's overall rating (5 stars) is above the state average of 3.0, staff turnover (40%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Hcc At White Horse Village?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Hcc At White Horse Village Safe?

Based on CMS inspection data, HCC AT WHITE HORSE VILLAGE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Pennsylvania. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Hcc At White Horse Village Stick Around?

HCC AT WHITE HORSE VILLAGE has a staff turnover rate of 40%, which is about average for Pennsylvania nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Hcc At White Horse Village Ever Fined?

HCC AT WHITE HORSE VILLAGE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Hcc At White Horse Village on Any Federal Watch List?

HCC AT WHITE HORSE VILLAGE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.