CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Notification of Changes
(Tag F0580)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility did not ensure that staff promptly consulted with a physician when residents ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility did not ensure that staff promptly consulted with a physician when residents experienced significant changes of condition. This was observed with 3 (R36, R40 and R32) of 12 residents reviewed.
* R36 is dependent on staff for fluid and meal intakes. R36 also was on a scheduled diuretic, 20mg of Lasix each day for edema.
On 11/10/21, R36 experienced a change in condition. R36 ate only 25% at each meal and took in approximately 120 cc fluid at each meal. Charting on the 24- hour board indicates she was somewhat lethargic. There was no consultation with the physician regarding R36's lethargy, decreased intake and for facility to get direction as to whether they should continue to administer Lasix considering R36's poor intake. The physician indicated staff should have made contact.
On 11/11/21, R36 ate only 25% at each meal and took in a total of 489 cc's for all 3 meals combined.
On 11/12/21, R36 did not eat supper.
On 11/13/21, Resident did not eat breakfast or lunch and ate 25% supper.
On 11/14/21, nothing is recorded for intake. The 24-hour board indicated R36 was not herself that she is lethargic and barely opens her eyes. No one consulted with the physician.
On 11/15/21, R36 was hospitalized via 911 when staff found her unresponsive.
On 11/15/21, R36 admitted into the hospital for severe dehydration that required aggressive fluid resuscitation in the emergency room. R36 was diagnosed with hypovolemic shock and severe dehydration. R36 remained hospitalized until 11/23/21 when she return to the facility.
The facility's failure to consult with the physician regarding R36's lethargy, decreased intakes and for failing to get direction as to wether they should continue administering lasix considering R36's poor intake created a finding of immediate jeopardy that began on 11/10/21.
Surveyor notified Director of Nursing (DON)-B and [NAME] President (VP)-U of the Immediate Jeopardy on 4/19/22 at 11:00 AM.
The immediate jeopardy was removed on 4/19/22 and continues at a scope and severity level of D (potential for more than minimal harm that is not immediate jeopardy, pattern) as the facility continues to implement and monitor the immediate jeopardy removal plan and as evidenced by the following noncompliance;
*R40 physician was not notified of resident refusing wound treatments.
*R32 physician was not notified regarding a burn wound on their leg.
Findings include:
The facility's policy and procedures for Physician Notification revised 1/22 was reviewed by Surveyor. The policy identifies immediate notification and non-immediate notification. The Immediate notification column under Infection includes changes in ability to perform activity of daily living; intake of food or fluids; increasing confusion or lethargy.
The immediate notification definition is: A physician should be informed and consulted at the time the event occurs (but no later then 1 hour after the condition is identified) directly or via an electronic or telephone system.
1. R36's medical record was reviewed by Surveyor. R36 has an activated POA (Power of Attorney) and requires total assist from staff. R36's Annual MDS (minimum data set) assessment completed 9/10/21 indicates severe cognitive impairment; requires extensive assist of 1 for eating.
R36's meal/fluid intake reports were reviewed for November 2021. They indicate the following:
-11/7/21 Breakfast 75%/fluids 240 cc; Dinner 50%/fluids 360 cc; Supper 50%/fluids 360 cc
-11/8/21 Breakfast 75%/fluids 120 cc; Dinner 50%/fluids 300 cc; Supper 50%/fluids 360 cc.
-11/9/21 Breakfast 50%//fluids 120 cc; Dinner 25%/fluids 240 cc; Supper 50%/fluids 290 cc.
-11/10/21 Breakfast 25%/fluids 120 cc; Dinner 25%/fluids 120 cc; Supper 25%/fluids 120 cc.
-11/11/21 Breakfast 25%/fluids 240 cc; Dinner 25%/fluids 120 cc; Supper 25%/fluids 100 cc.
-11/12/21 Breakfast 25%/fluids 240 cc; Dinner 25%/fluids 120 cc; Supper 0%/fluids 120 cc.
-11/13/21 Breakfast 0%/fluids 60 cc; Dinner 0%/fluids 100 cc; Supper 25 %/fluids 200 cc.
-11/14/21 indicates Hospital (R36 did not go to the hospital until mid morning on 11/15/21)
R36 received Lasix 40 mg a day for diuresis. This was administered November 1st up to the 15th when R36 went out to the hospital.
The facility's 24 hour report sheets were reviewed for this this time period which reflected;
On 11/10/21 AM shift it indicates R36 is somewhat lethargic and vital signs are stable.
There is no documentation the physician was consulted with regarding R36's change in condition, with noted lethargy, decreased intake and consultation regarding continued use of R36's diuretic.
The night shift documentation up to 11/13/21 AM shift documents R36 is not themselves.
There is no documentation the physician was consulted with regarding R36's change in condition, not being themselves, noted lethargy of 11/10/21, decreased intake and consultation regarding R36's diuretic
Then the next notation is on 11/14/21 AM shift that indicates R36 is not themselves; doesn't eat well; barely opens their eyes; speech is soft; please evaluate R36. There is no documentation the physician was consulted with regarding R36's change in condition, decreased intake and for consultation regarding R36's diuretic
R36 nurses note on 11/15/21 at 11:01 AM indicates R36 had hypertension with change in condition, increase in lethargy, and loss of appetite over the weekend. 911 was called for transport to the emergency room.
R36's Hospital note on 11/15/21 indicates an assessment of hypovolemic shock with concern for sepsis. R36 presented to emergency room with lethargy for 2 days. R36 meets the criteria for hypothermia, hypotensive and concern for septic shock. R36 was unresponsive to 3 liters of fluid administered in the emergency room. They will administer an additional 1 liter of fluids. R36 also had a femoral line placed in the emergency room if R36 did not respond to fluid resuscitation and pressors (to raise blood pressure). R36 did start to respond after receiving 4 liters of fluid in the emergency room. R36 was significantly uremic with a BUN (blood urea nitrogen) of 117. Upon further chart review R36 appeared to be more lethargic the past several days with decreased intakes. R36 was transferred to a different hospital for further management. R36 remained in the hospital from [DATE]- 11/23/21.
On 04/18/22 at 10:43 AM Surveyor spoke with MD-P (Medical Doctor). MD-P indicated the staff usually call me with changes. If there is no documentation they called me then it was not done. MD-P interventions would be on a patient-to-patient basis.
On 04/18/22 at 10:58 AM Surveyor spoke with DON-B regarding changes in condition with intake monitoring. DON B stated they should have contacted the physician with changes. They would follow the COC (Change of Condition) parameters the policy and procedure. The Nurses should be reviewing the fluid/appetite intake on a daily basis and discuss if there is any concerns. The policy directs the process for intakes and when to notify the physician. DON-B has no additional information.
The facility's failure to promptly consult with the physician about R36's lethargy and decreased intake and for failing to get direction as to whether they should continue to administer Lasix considering R36's poor intake delayed medical intervention and created a reasonable likelihood for serious harm, thus creating a finding of Immediate Jeopardy.
On 4/19/22, the immediate jeopardy was removed when the facility implemented the following;
1. All resident records were reviewed to identify any other residents with a change of condition not previously identified and if found completed notification to MD and implemented interventions. Director of Nursing and MDS coordinator reviewed all nurses' notes and 24- hour reports for the past 7 days to identify any other residents requiring monitoring or MD notification of any change of condition. All resident nutritional assessments will be reviewed or updated.
2. The facility management reviewed the facility Resident Change in Condition and Physician Notification policies. On 4/19/22, the facility DON and MDS Coordinator reviewed the policies and procedures for nutrition and hydration monitoring and change of condition.
3. The facility policy on physician notifications and change of condition policies were reviewed to ensure which information will be communicated to the MD related to changes in change in condition. The facility does use an SBAR (Situation, Background, Assessment, Recommendation) tool to be completed with each change in condition to allow for a thorough and documented assessment and communication between the facility and MD.
4. All facility nurses have been retrained on change of condition and notification policies. Prior to working the next scheduled shift, staff were:
* Re-educated on change of condition, fluid and nutrition monitoring policies and process and physician notification policies and parameters.
* Educated on resident specific care plans and nurse orders for fluid and nutritional monitoring documentation.
* Educated on the specific Care Plan MD notification parameters for these residents including changes in condition.
* Educated on change of condition policies and documentation requirements.
* All nursing staff and the Interdisciplinary Team were educated on monitoring and reporting of change of condition of all residents.
* Management nurses will be educated on monitoring of nurses' documentation of nutrition, hydration and physician notification.
5. The facility will review facility implementation of the plan via the facility QAPI (Quality Assurance Performance Improvement) committee.
The survey also identified noncompliance at the level of potential for more than minimal harm that is not immediate jeopardy, as evidenced by the following:
3. R40 was admitted to the facility on [DATE] and discharged [DATE].
Diagnoses include hypertension, factitious disorder imposed on self, seizures, personality disorder, nontraumatic subarachnoid hemorrhage, lymphedema, and nondisplaced segmental fracture of shaft of left tibia.
The nurses note dated 11/19/21 documents, skin problems: has open lesion(s) present in past 7 days location: abdomen length: 24.0 cm (centimeter), width: 9.0 cm depth 0.2 cm, tissue type 90% granulation tissue 10% slough, drainage heavy exudate serous sang (sanguineous) no odor present action: will continue to monitor and assess weekly
general skin condition: skin problems: open area location: left and right lower leg comments: writer attempted to complete tx (treatment) and measure wound when resident refused and requested pain tx be administered prior to BLE (bilateral lower extremity) tx, no c/o (complaint of) pain during abdominal tx, floor nurse notified and tx scheduled to be completed this shift will continue to monitor.
The nurses note dated 11/20/21 documents behavior 11/19/21 refused dressing changes to bi-feet; today 11/20/21 refuses again but eventually allowed tx.
The nurses note dated 11/21/21 under comments documents writer completed abdominal treatment without incident or c/o pain, resident refused to have bilateral leg dressings completed due to potential pain resident does have scheduled analgesic and PRN (as needed) analgesic every 8 hours. resident stated I do not want anyone else to do my dressing, but a nurse practioner; writer explained to resident that the orders provided does not state it needs to be completed by NP, resident has hx of non compliance with wound care, risk and benefit counseling provided on infection control and importance of adhering to MD (medical doctor) order, no change in decision writer respected resident's wishes and notified the floor nurse and DON (Director of Nursing) of the above, will continue to monitor.
The nurses note dated 12/1/21 documents skin problems: open area location: to abdomen and bilateral anterior shins, teaching done: risk and benefit counseling provided to resident in regards to allowing staff nurses to complete wound treatments on scheduled days. resident voiced understanding. comments: will continue to monitor.
behavior: resident argumentative with writer in regards MD order for ACE wraps to BLE, resident demanding writer use the 2 step wrap system copy of MD orders for wound care provided to resident and order explained. after multiple attempts to redirect resident was cooperative with the ACE bandage per MD order. will continue to monitor.
The nurses note dated 12/6/21 documents offered to do treatments that are ordered for bil-lower legs and abd'l (abdominal) area, but she's been refusing them and also refuses them today.
The nurses note dated 12/7/21 documents Continues to refuse dressing changes to wounds despite [NAME] efforts to persuade.
Surveyor reviewed R40's November and December 2021 TAR (Treatment Administration Record) and noted:
The skin treatment: soak soiled abdominal wound dressing with copious amount of NS (normal saline) and take care in removing, cleanse with Puracyn Plus or wound cleanser leave solution to wound bed, for 3-5 minutes or as long as tolerated, do not wipe off, pat dry with gauze, apply skin sealant to peri wound, apply petroleum impregnated gauze to wound bed, f/b (followed by) calcium alginate with silver over gauze, cover with ABD (abdomen), secure with secure with tape changed every other day.
R40 refused the treatment on 11/26, 11/30 is not initiated as being completed, and 12/6 refused.
The skin treatment: Cleanse open area to left lower leg with Puracyn Plus or equivalent wound cleanser, leave solution to wound bed, for 3-5 minutes or as long as tolerated, do not wipe off, pat dry with gauze, apply skin sealant to peri wound, apply petroleum infused gauze to wound bed, f/b (followed by) Calcium Alginate AG, cover with ABD, secure with Kerlix, wrap with ace wrap, change every other day.
On 11/19, 11/21, 11/23 R40 refused her treatments, 11/24 is not initialed as being completed, 11/26 refused, 11/28 & 11/30 is not initialed as being completed and refused on 12/6.
The skin treatment: Cleanse open area to right lower leg with Puracyn Plus or equivalent wound cleanser, leave solution to wound bed, for 3-5 minutes or as long as tolerated, do not wipe off, pat dry with gauze, apply skin sealant to peri wound, apply petroleum infused gauze to wound bed, f/b Calcium Alginate AG, cover with ABD, secure with kerlix, wrap with ace wrap, change every other day.
The treatment was not completed on 11/19, 11/21, 11/23, 11/24 is not initialed as being completed, 11/26 refused, 11/28 & 11/30 are not initialed as being completed, not completed on 12/4, & refused 12/6.
On 4/18/22 at 9:19 a.m. Surveyor asked MDS (Minimum Data Set)/Wound RN (Registered Nurse)-G when would a Resident's physician be notified of refusals. MDS/Wound RN-G informed Surveyor she would have to check the policy. Surveyor informed MDS/Wound RN-G R40 had multiple treatment refusals and Surveyor was unable to locate when the physician was notified of the refusals.
On 4/18/22 at 10:48 a.m. Surveyor spoke with MD (Medical Doctor)-P on the telephone regarding R40. Surveyor informed MD-P R40 was admitted to the facility on [DATE] & discharged on 12/8/21. R40 was admitted with bilateral open areas to her lower extremity and abdominal wound. Surveyor informed MD-P Surveyor had noted multiple refusals and asked MD-P if he was notified of R40's refusals. MD-P stated to be totally honest do not recall. MD-P explained a lot of times he goes in to examine patient and they don't want to see him because they want to go smoke. MD-P informed Surveyor he has 7 jobs and can't deny or confirm he was notified.
On 4/18/22 at 11:18 a.m. Surveyor asked MDS/Wound RN-G if she was able to locate when R40's physician was notified of her refusals. MDS/Wound RN-G informed Surveyor she is still looking for the physician's notification.
On 4/18/22 at 11:22 a.m. Surveyor informed DON (Director of Nursing)-B of Surveyor's concern regarding R40's physician not being notified of her treatment refusals. DON-B informed Surveyor MDS/Wound RN-G is looking into this.
On 4/19/22 at 7:40 a.m. Surveyor asked MDS/Wound RN-G if she was able to find any information when the physician was notified regarding refusal of treatments. MDS/Wound RN-G informed Surveyor they are still looking.
On 4/19/22 at 8:08 a.m. Surveyor asked DON-B if she was able to locate when R40's physician was notified of R40's treatment refusals. DON-B replied not exactly sure, I don't think so but let me check with [MDS/Wound RN-G]. DON-B then went to MDS/Wound RN-G's office, returned and stated no.
4. R32 was admitted to the facility on [DATE] and the quarterly MDS (Minimum Data Set) dated 1/26/22 indicates R32 has cognitive impairment, is dependent with bed mobility, transfers, locomotion on and off the unit, and has mobility issues with his upper and lower extremities.
The nurses note dated 4/10/22 indicate open area on left knee. 1 by 0.5 granulation tissue no drainage or odor. Applied dressing to left knee.
The nurses note does not indicate R32's physician and POA (power of attorney) were notified. The MAR (Medication Administration Record) and physician orders indicate no new orders for the open area.
The nurses note dated 4/11/22 indicate New area has second or third degree burn (s) .superior to left anterior knee 1.0 cm by 0.5 cm by <0.1 cm UTA (unable to assess) wound bed to 100% dry tan exudate in place. Area circular in shape. resident stated I didn't mean to burn myself.
The incident investigation dated 4/11/22 indicate writer discovered area of skin impairment at time of assessment. Other causal factors: resident smokes primarily with daughter. Physician and POA notified.
The April 2022 MAR indicates on 4/11/22 an order was obtained to Cleanse open area to left anterior knee with NS (normal saline) pat dry apply skin sealant to periwound apply silvadene ointment to wound bed topical daily f/b (followed by) dry gauze secure with kerlix AM
On 4/13/22 at 3:30 p.m. during the daily exit meeting with Director of Nursing (DON) B, Wound Nurse G and Nursing Home Adminstrator (NHA) A, Surveyor asked how did R32 burn himself with a cigarette when R32 is dependent and cognitively impaired. Wound Nurse G stated R32 goes out to smoke with daughter when she visits. Wound Nurse G stated R32's daughter is not sure how the burn happened. R32's POA stated R32 doses off while smoking.
On 4/14/22 at 10:02 AM Surveyor interviewed Wound Nurse G. Surveyor asked if R32's physician was notified and orders obtained. Wound Nurse G stated when she came in on 4/11/22 she discovered the cigarette burn and obtained orders for treatment from the physician. Surveyor asked if R32 POA was made aware of R32's burn on 4/10/22 and Wound Nurse G stated R32's POA was made aware of the burn on 4/11/22.
On 4/14/22 at 3:30 p.m. during the daily exit meeting with DON B, Wound Nurse G and NHA A, Surveyor explained the concern R32 sustained a cigarette burn on 4/10/22 while he was outside with his daughter and R32's physician and POA were not made aware of it until 4/11/22. A treatment for the burn was not obtained until 4/11/22.
As of 4/18/22, Wound Nurse G had no additional information.
CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Deficiency F0692
(Tag F0692)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility did not ensure residents' fluid intakes were assessed or monito...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility did not ensure residents' fluid intakes were assessed or monitored. This was observed with 3 (R36, R33 and R31) of 3 residents reviewed for hydration concerns.
*R36 is dependent on staff for meal and fluid intakes. R36 was sent out to the hospital via 911 on 11/15/21 for severe dehydration and required aggressive fluid resuscitation. On 11/10/21, R36 started experiencing a change in condition becoming more lethargic with decreased intake. The facility did not involve the dietitian for reassessment of R36's food and fluid intake in order to develop an individualized care plan to ensure hydration. The facility continued giving R36 a Lasix (diuretic) even though R36's fluid intake was less then usual and did not monitor R36's fluid intake. The facility does not have a system to monitor and assess fluid needs and ensure residents receive adequate fluids.
*R33 is dependent on staff for meal and fluid intakes, along with supplemental gastronomy tube. R33 was sent to the hospital via 911 on 7/17/21 for severe dehydration and required aggressive fluid resuscitation. The facility does not have a system to monitor and assess fluid needs or to ensure adequate intake. Upon R33's return to the facility on 7/23/21, the hospital discharge summary orders stated if R33 eats less then 70% of their meal, R33 required 1 can of ensure. The facility was not monitoring R33's intake in order to determine if R33 was to receive the 1 can of ensure if consuming less than 70%.
The facility's failure to involve the registered dietitian in assessing residents needs and developing individualized plans to ensure proper hydration, its failure to monitor intake for R36 or R33, both of whom are dependent on staff for eating, its failure to ensure each resident received proper nutrition and hydration to ensure hydration and health and its failure to intervene when intake was less then usual created a finding of immediate jeopardy that began on 11/10/21.
Surveyor notified DON-B (Director of Nurses) and VP-U (Vice President) of the immediate jeopardy on 4/19/21 at 11:00 AM. The immediate jeopardy was removed on 4/19/22, however, the deficient practice continues at a scope and severity level of D (potential for more than minimal harm that is not immediate jeopardy, isolated) as the facility continues to implement and monitor the immediate jeopardy removal plan and as evidenced by the following noncompliance;
* R31's mechanically altered diet care plan includes recording intake every shift. R31's nutritional assessment indicates R31's daily caloric needs is between 2413 to 2815 and total daily fluid intake is 2011 to 2413. The facility is not documenting and monitoring R31's intake every shift, by not consistently completing R31's intakes. R31's last annual dietary assessment was September 2020 and not done annually as indicated by the Registered Dietitian.
Findings include:
The facility's policy and procedure for Hydration Management dated 12/20 was reviewed by Surveyor. The policy indicates hydration management will be accomplished through an individualized plan to promote adequate hydration based on risk factor identification and assessment and to determine if intake and/or monitoring is indicated. The procedures include the following:
-the nurse will complete the Dehydration/Fluid Balance Assessment under the nurse charting tab upon admission, quarterly and with significant changes.
-The dietary manager or registered dietician will compare the resident's current monitored intake to their calculated need and make adjustments to food/fluids as necessary.
-Fluids will be provided consistently throughout the day: approximately 75-80% at meals, 20-25% delivered during non-meal times
The facility's policy and procedure for Intake and/or Output Monitoring dated 5/18 was reviewed by Surveyor. The policy indicates to obtain accurate daily totals of resident fluid intake as indicated. The procedures include:
-intake and output is initiated by the Hydration Management policy.
-The daily intake is calculated on the night shift. In the event of any 24 hour period a resident has less then 75% of their identified fluid needs consumed, the 24 hour report will be noted for appropriate intervention or follow-up.
Nutrition Care Process (NCP)
According t the Academy of Nutrition and Dietetics, the Nutrition Care Process is a systematic method to providing high-quality nutrition care. It was published as part of the Nutrition Care Model. Use of the NCP does not mean that all clients get the same care; the process provides a framework for the RDN (Registered Dietician) to customize care, taking into account the client's needs and values and using the best evidence available to make decisions. Other disciplines in healthcare, including nurses, physical therapists and occupational therapists have adopted care processes specific to their discipline.
In 2003, the Academy's House of Delegates adopted the NCP in an effort to provide dietetics and nutrition professionals with a framework for critical thinking and decision-making. Use of the NCP can lead to more efficient and effective care, nutrition research, and greater recognition of the role of nutrition and dietetic professionals in all care settings. The Nutrition Care Process consists of distinct, interrelated steps:
* Nutrition Assessment and Reassessment: The RDN collects and documents evidence such as food or nutrition-related history; biochemical data, medical tests and procedures; anthropometric measurements, nutrition-focused physical findings and client history.
* Nutrition Diagnosis: Data collected during the nutrition assessment guides the RDN in selection of the appropriate nutrition diagnosis(es) (i.e., naming specific problems) terms.
* Nutrition Intervention: The RDN then selects the nutrition intervention(s) that will be directed to the root cause (or etiology) of the nutrition problem(s) and/or aimed at alleviating the signs and symptoms of each diagnosis.
* Nutrition Monitoring/Evaluation: The final step of the process is monitoring and evaluation, which the RDN uses to determine if the client has achieved, or is making progress toward, the planned goals.
1. On 04/11/22 at 10:16 AM Surveyor observed R36 in bed awake. There was no water next to the bed or in R36's room. R36 indicated they wanted water.
On 04/11/22 at 01:32 PM Surveyor observed R36 in bed. There was no water visible near the bed.
R36's medical record was reviewed by Surveyor. R36's Annual MDS (Minimum Data Set) assessment, dated 9/10/21, indicates a BIMS (brief interview of mental status) of 2 indicating severe cognitive impairment; eating is an extensive assist of 1 staff.
The Quarterly MDS assessment completed on 3/15/22 indicates a 0 for BIMS (severely impaired); eats with supervision; impairment of bilateral lower extremities; 2 staff for bed mobility.
R36 had a hospital stay from 11/15/21 to 11/23/21; per the nurses note on 11/17/21 R36 was sent out to hospital on [DATE] at 11:00 AM. R36 transferred (to the hospital) due to high blood pressure, lethargy and loss of appetite over the weekend. MD (Medical Doctor) and POA (Power of Attorney) aware of transfer. This was a 911 call. Resident returned to the facility on [DATE].
R36's Hospital note on 11/15/21 indicates an assessment of hypovolemic shock with concern for sepsis. R36 presented to emergency room with lethargy for 2 days. R36 meets the criteria for hypothermia, hypotension and concern for septic shock. R36 was unresponsive to 3 liters of fluid administered in the emergency room. They will administer an additional 1 liter of fluids. R33 also had a femoral line placed in the emergency room if R36 did not respond to fluid resuscitation and pressors (to raise blood pressure). R36 did start to respond after receiving 4 liters of fluid in the emergency room. R36 was significantly uremic with a BUN (blood urea nitrogen) of 117. Upon further chart review R36 appeared to be more lethargic the past several days with decreased intakes. R36 was transferred to a different hospital for further management. R36 remained in the hospital from [DATE]- 11/23/21.
R36 nutritional note on 11/23/21 indicates R36 was reviewed for weight gain. The nutritional note does not address fluid status. The previous note is a review from 8/17/21, which does not address fluid needs and did not contain any calculated fluid in the last 2 years. The last assessment dated [DATE] documents R36 needs 2613 ML fluid needs a day. There is no other comprehensive assessment after 10/10/2019 regarding R36's individualized fluid needs.
R36' meal/fluid intake reports were reviewed for November 2021. They indicate the following:
-11/07/21 Breakfast 75%/fluids 240 cc; Dinner 50 %/fluids 360 cc; Supper 50%/fluids 360 cc
-11/08/21 Breakfast 75%/fluids 120 cc; Dinner 50%/fluids 300 cc; Supper 50%/fluids 360 cc.
-11/09/21 Breakfast 50%//fluids 120 cc; Dinner 25%/240 cc; Supper 50%/fluids 290 cc.
-11/10/21 Breakfast 25%/fluids 120 cc; Dinner 25%/fluids 120 cc; Supper 25%/fluids 120 cc.
-11/11/21 Breakfast 25%/fluids 240 cc; Dinner 25%/fluids 120 cc; Supper 25%/fluids 100 cc.
-11/12/21 Breakfast 25%/fluids 240 cc; Dinner 25%/fluids 120 cc; Supper 0%/fluids 120 cc.
-11/13/21 Breakfast 0%/fluids 60 cc; Dinner 0%/fluids 100 cc; Supper 25 %/fluids 200 cc.
-11/14/21 indicates Hospital (R36 did not go to the hospital until mid morning on 11/15/21).
There is no current assessed fluid need, thus no way of knowing if fluid intake is meeting R36's need and, if not, how much fluid intake is below assessed need. If R36 still needed 2613 ml fluid each day, fluid intake was 63-86% less than need per day from 11/07 to 11/14/21.
R36 weights were recorded as:
-09/09/21 190#
-10/26/21 202#
-11/09/21 230#
-11/23/21 233#
-12/16/21 199#
-12/20/21 199#
R36's medical record does not indicate the physician, or the RD, was called with change in intakes.
R36 received Lasix 40 mg daily for diuresis from November 1 through November 15, 2022.
R36 receieved the Lasix, scheduled diuretic for edema that was administered when fluid intake was minimal.
There is no documentation that the RD was notified about R36's low intake and diuretic use.
There is no a RD assessment that incorporates medications that could lead to risks of dehydration.
R36's medical record does not contain any comprehensive fluid assessment after, or before, 11/15/21 hospital stay for dehydration other than the 10/10/2019 assessment documenting R needed 2613 ML fluids per day, with no indication of R36's fluids being monitored.
On 04/18/22 at 12:23 PM Surveyor observed R36 in bed with meal tray set-up in R36's room. R36 has 1 glass of water (6 ounce cup), mashed potatoes, chopped chicken creamed corn and sherbet. R36 was attempting to eat their sherbert with a spoon, however R36 does not have use of their other hand to hold items in place. R36 was scooting the sherbet cup around the meal tray. R36 had a large mug of water on the nightstand and not in reach. Surveyor noted R36 cannot pick up an item to drink on their own.
On 04/18/22 at 01:21 PM spoke with DM-K regarding meal tickets. R36' meal ticket shows water as the only beverage for lunch and dinner. DM-K stated they provide preference at meals of juice. DM-K talks with staff regarding if a resident refuses a certain beverage they will not put it on their tray. They have Milk, juice, coffee and water. The meal ticket indicates just the beverage and no amount of fluid. DM-K reported there is no way to put fluid ounces on ticket. DM-K stated residents drink all day long. DM-K stated for meal service we just give them these amounts: Breakfast 240 cc; 160 cc lunch and 240 cc for dinner. Between breakfast and lunch we send out a large mug of 500 cc of ice water. Have never done fluid ounces for meals. DM-K stated she does not know each resident's daily fluid needs. Surveyor noted DM-K does not incorporate an individuals fluid needs on the meal ticket to ensure adequate amounts of fluid are provided.
On 04/18/22 at 3:08 PM at the Exit meeting with DON-B and VP-U Surveyor shared concerns with fluid monitoring and assessed daily fluid needs.
2. On 04/11/22 at 09:42 AM Surveyor observed R33 in their room. R33 had a covered cup with straw with water on a overbed table in front of them.
On 04/11/22 at 12:03 PM Surveyor observed R33 in a Broda chair in their room eating a pureed diet independently with the same covered cup and straw.
On 04/18/22 at 09:05 AM Surveyor observed R33 up in a Broda chair in the lounge area on unit. R33 had a bowl of possibly hot cereal in front of them and a large beverage cup with a lid and straw. R33 was not eating or drinking at this time.
R33's medical record was reviewed by Surveyor. R33 has a facility acquired stage 4 pressure injury and receives tube feeding based on appetite consumption. R33 has an activated POA (Power of Attorney) and is dependent on staff for ADL's (activity of daily living). R33 is a full code status.
R33's medical record included a hospital visit from 7/17/21 - 7/23/21.
The Hospital Discharge Summary indicates R33 had Dehydration with acute kidney injury with elevated creatnine and was treated with fluid hydration as per shock protocol. R33 has suspected shock upon admission and treatment for shock was given and electrolyte abnormality. The hospital course indicates R33 was admitted from the facility severely dehydrated from reduced oral intake with an elevated creatinine. R33 was hypotensive and received fluid boluses. R33 had severe sepsis with septic shock. R33 was also diagnosed with a severe right renal hydroureteronephrosis secondary to a 8 mm calculus. R33 was also anemic.
The Discharge orders include if R33 eats less then 70% of their meal they require 1 can of ensure; flushes of 150 cc 4 times a day through PEG (percutaneous endoscopic gastronomy) tube regardless.
The Hospital History and Physical from 7/17/21 indicates R33 presented to the emergency room with altered mental status and largely non-verbal (has aphasia) so can nod. The Assessment includes severe sepsis with septic shock with a treatment to continue aggressive fluid resuscitation. The nursing home staff noted R33 to be less alert and hypotensive. The EMS (emergency medical service) reported on arrival to the facility R33 was somnolent, protecting their airway and hypotensive. R33 received 700 ml bolus prior to arrival at the emergency room from EMS.
R33's fluid intake for meals in June and July 2021 were blank. The April 2022 intake only has the 1st and 2nd day fully documented. The rest of the days did not have 24 hour documented intakes. There is no documentation to indicate R33's daily fluid needs. April 1st and 2nd indicates 340 cc total for all 3 meal times a day.
On 7/23/21 there is an MD order after R33's hospital stay. The order indicates to flush the gastronomy tube with 150 ml of water 4 times a day; and if R33 eats over 75% to hold Osmolite 1.5 355 ML feeding 3 times a day.
The Medical record did not contain any meal intakes, fluid flushes or fluid intakes for July 2021. There was no documentation that resident's intake was being assessed to determine intake needs prior to hospitalization. There is no physician notification due to no ongoing monitoring of R33's intakes to identify a change before becoming severely dehydrated.
On 04/18/22 at 10:07 AM Surveyor spoke with RD-Q (Registered Dietician) who indicated a comprehensive nutritional assessment is completed annually and on admission. These are kept in the yellow department notes in the electronic record. RD-Q indicated staff will let me know if someone isn't eating/drinking. The nurses look at the intake reports, if RD-Q was told of a concern they would do a full evaluation. RD-Q indicated they would want to be aware of concerns to monitor weight with extra fluids. RD-Q indicated they were not made aware of concerns if there is no assessment note. RD-Q is not made aware of resident hospital stays and indicated it would be nice if they were made aware.
R33's medical record did not contain a comprehensive nutritional assessment related to dehydration.
R33's weight documentation indicated:
-6/17/21 172#
-6/22/21 174#
-7/06/21 188#
-8/04/21 166#
-9/23/21 is 168#/166#
On 04/18/22 at 10:37 AM, Surveyor spoke with DM-K (Dietary Manager) who reported the RD does all the assessment.
On 04/18/22 at 10:43 AM, Surveyor spoke with MD-P (Medical Doctor) who stated staff usually call me with changes, If there is no documentation they called me then it was not done. MD-P's interventions would be on a patient to patient basis.
On 04/18/22 at 10:58 AM, Surveyor spoke with DON (Director of Nursing)-B regarding changes in condition with intake monitoring who stated they should have contacted the physician with changes. They would follow the COC (Change of Condition) parameters the policy and procedure. The Nurses should be reviewing the fluid/appetite intake on a daily basis and discuss if there is any concerns. The policy directs the process for intakes and when to notify the physician. DON-B has no additional information.
On 04/18/22 at 12:14 PM Surveyor spoke with LPN-R (Licensed Practical Nurse) who indicated if there is a reason to look at intakes they do. They usually are monitored with new admission residents. The 3rd floor Intake Binder with intake forms were reviewed. All the resident intake sheets are blank for April 8 -11 and the fluid intakes are not calculated.
On 04/18/22 at 12:18 PM Surveyor spoke with CNA-S (Certified Nursing Assistant)who reported they will put in intakes on certain people and not everyone. CNA-S did not elaborate on who was on intakes. They will let the nurse know if someone doesn't have any intake.
On 04/18/22 at 12:22 PM Surveyor spoke with CNA-T who reported they document all their resident's intake and lets the Nurse know if someone refuses.
On 04/18/22 at 01:21 PM Surveyor spoke with DM-K regarding meal tickets. DM-K stated they provide preference at meals of juice. DM-K talks with staff regarding if a resident refuses a certain beverage they will not put it on their tray. They have milk, juice, coffee and water. Meal tickets indicate just the beverage and no amount of fluid. DM-K stated there is no way to put fluid ounces on ticket. DM-K reported residents drink all day long. MD-K stated for meal service we just give them these amounts: Breakfast 240 cc; 160 cc lunch and 240 cc for dinner. Between breakfast and lunch we send out a large mug of 500 cc of ice water. DM-K stated she has never calculated fluid ounces for meals. DM -K does not know an individuals daily fluid needs. and does not incorporate the fluid needs on the meal ticket.
On 04/18/22 at 3:08 PM at the Exit meeting with DON-B and VP-U Surveyor shared concerns with fluid monitoring and assessed daily fluid needs.
The facility's failure to involve the registered dietitian in assessing the resident's needs and developing individualized plans to ensure proper hydration, its failure to monitor and assess intake and its failure to ensure each resident received proper nutrition and hydration created a reasonable likelihood for serious harm occurring (both residents were hospitalized via 911 with severe dehydration), thus leading to a finding of immediate jeopardy.
On 4/19/22, the immediate jeopardy was removed what the facility implemented the following;
* On 4/19/22 the contracted Registered Dietitian calculated fluid needs for residents R36 and R33.
* A comprehensive nutritional assessment identifying individual parameters of nutritional status has been completed for R36 and R33.
* Both residents' medication administration sheets were updated to include total daily fluid needs to ensure ongoing monitoring.
* Care plans have been updated with nutritional interventions and meal consumption records implemented.
* All Interdisciplinary Team members and nurses have or will be educated before their next worked shift on the interventions and the monitoring required.
* The facility Registered Dietitian was re-educated on Policy and Procedure for completion of a comprehensive nutritional assessment on 4-19-22.
* The facility has reviewed all other resident records to ensure completion of a comprehensive nutritional assessment on all residents and will identify residents that are nutritionally at risk and at risk for dehydration and updated care plans.
* The facility has implemented the procedures to monitor food and fluid intake for residents found to be at nutritional risk and risk for dehydration.
* The facility will summarize food and fluid intake for residents when found to be at risk, notify MD and implement interventions.
* The facility has identified individual resident nutritional preferences and nutritional requirements that need to be provided at each meal.
* The facility will review the facility implementation of the plan via the facility Quality Assurance Performance Improvement committee.
The survey also identified noncompliance at the level of potential for more than minimal harm that is not immediate jeopardy, as evidenced by the following;
3. R31 was admitted to the facility on [DATE] with diagnoses that include end stage renal disease, anoxic brain damage, hypertension and diabetes mellitus.
The quarterly MDS (Minimum Data Set) with an assessment reference date of 1/26/22 documents a BIMS (brief interview mental status) score of 5 which indicates severe impairment. R31 is coded as requiring extensive assistance with one person physical assist for eating.
The need for mechanically altered diet care plan dated 12/7/2018 includes an approach dated 2/27/19 of Nurse Aide--Record intake every shift. Feed all meals Elevate head of bed Explain foods served. dietary supplement per MD (Medical Doctor) order. weekly weights., 5/22/19 of Nurse Aide--Record intake every shift Feed all meals Elevate head of bed Explain foods served. weekly weight. and 9/11/19 of Nurse Aide-- Record intake every shift Feed all meals Elevate head of bed Explain foods served.
On 4/18/22 Surveyor reviewed R31's nutritional assessment and noted the last annual nutritional assessment is dated 9/8/20. Total calories are documented as 2413-2815 kcal (kilocalorie)/day based on 30-35kcal/kg (kilogram) CBW (current body weight), total protein 104--120 gPro/day (gram protein per day) based on 2.3-1.5 gPro/KG CBS and total fluids 2011-2413 ml/day (milliliters per day) based on 25-30 ml/kg CBW
Under comments documents [resident] due for his annual review. Spoke with dietitian at dialysis for collaboration of care. Diet is Mechanical soft, double protein; Regular diet OK with family. Recent death of significant other and decrease in appetite. Overall intakes are still fair. Receives Novasource (strawberry) 250 ml q (every) dialysis treatment and enjoys this and drinks it well .
On 4/18/22 at 12:12 p.m. Surveyor asked CNA (Certified Nursing Assistant)-I if they record the amount of fluids Residents consume. CNA-I replied certain ones we do. Surveyor asked CNA-I how she is aware which Residents need to have their fluids monitored. CNA-I informed Surveyor if therapy or the nurse lets them know and thinks R31 is the only one. CNA-I then showed Surveyor the appetite book.
On 4/18/22 at 12:14 p.m. Surveyor reviewed R31's April 2022 intake record and noted the following:
Breakfast fluids 4/1 leave of absence, 4/2 240 cc (cubic centimeters), 4/3 to 4/10 are blank, 4/11 360cc, and 4/12 to 4/17 are blank.
Dinner (lunch) fluids 4/1 leave of absence, 4/2 240 cc, 4/3 to 4/10 are blank, 4/11 OOP (out on pass) and 4/12 to 4/17 are blank.
Supper fluids 4/1 240 cc, 4/2 240 cc, 4/3 is blank, 4/4 240 cc, 4/5 120 cc, 4/6 240 cc, 4/7 240 cc, 4/8 240 cc, 4/9 240 cc, 4/10 & 4/11 are blank, 4/12 240 cc, 4/13 & 4/14 R (refused), 4/15 240 cc, and 4/16 & 4/17 are blank.
On 4/19/22 at 8:16 a.m. Surveyor spoke with RD (Registered Dietitian)-Q and inquired when does she complete nutritional assessments to determine a Resident's fluid and caloric intake. RD-Q informed Surveyor they should be done annually when the Resident has an annual MDS. Surveyor inquired about R31's fluid requirements. RD-Q informed Surveyor R31 receives dialysis and the dialysis center will let her know about fluids, his dry weight is a good indicator of whether R31 would need to be placed on a fluid restriction which he has not had to be placed on. RD-Q informed Surveyor she usually speaks to dialysis about once a quarter at least and then informed Surveyor she spoke with dialysis on 3/24/22, 2/25/22, 1/13/22, & 12/16/21, then stated usually once a month. Surveyor asked RD-Q when the last time an annual assessment was completed to determine R31's fluid needs. RD-Q replied September 2020 was the last annual assessment. Surveyor asked RD-Q if she reviews the Resident intake binder as Surveyor had noted multiple days when R31's fluids were not recorded. RD-Q informed Surveyor she rely's on staff to let her know as Surveyor had mentioned there are holes. RD-Q informed Surveyor the nurses review the intake and she speaks to the nurses and CNAs to see if there is anyone with decreased intake they want her to take a peek at. RD-Q stated that's how I know who is high risk.
On 4/18/22 at 3:10 p.m. VP (Vice President)-U, DON (Director of Nursing)-B and MDS/Wound RN (Registered Nurse)-G were informed of the above.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility did not ensure the prevention, and healing of pressure injuries....
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility did not ensure the prevention, and healing of pressure injuries. This was discovered in 2 (R33 and R2) of 3 residents reviewed with pressure injuries.
* R33 developed a fissure above the sacrum on 3/24/21. There was no further assessment of this area until 4/22 and 4/29/21. On 5/13/21, the fissure became larger and the MD was contacted for new treatment. On 6/10/21 the assessment indicated slough in fissure.
On 7/17/21, R33 was admitted to the hospital where it was noted upon admission, R33 had a stage 3 pressure injury on the sacrum. The facility had not identified the fissure as a stage 3 pressure injury. Upon readmission from the hospital on 7/23/22, the facility did not notify the physician of the hospital discharge wound treatment recommendations for the use of 2 X 2 with Dakins, cover with wet to dry keep frequently turned. The facility continued to use the treatment to apply Santyl ointment until 7/29/21. There was no wound assessment of R33's stage 3 pressure injury upon readmission on [DATE], even though the hospital identified R33 as having a stage 3 pressure injury.
On 10/4/21, the sacrum pressure injury was noted to be larger and deeper and on 10/7/21 the pressure injury was noted to have declined with tunneling. There was no MD consultation or change in R33's care plan with the deterioration of the wound.
On 10/14/21 slough was noted in the wound with no MD consultation. On 10/27/21, the MD progress note indicated the wound is declining, encourage nutrition and continue with wound specialist.
On 10/28/21, the pressure injury assessment indicated the area was noted to be a stage 4, with no MD consultation, no notification of the POA and no care plan revisions. The physician did not see R33's pressure injury.
On 4/13/22, during a dressing change surveyor noted no date on the dressing.
R33's care plan was not revised timely as the wound deteriorated.
On 4/18/22, R33 was observed seated on a gel cushion when according to RN-G R33 is not to have a cushion with the Broda chair. Additionally RN-G indicated the removal of heel boots from R33's care plan.
* R2 is a risk for pressure injuries. A weekly wound assessment for 3/31/22 indicates R2 had a suspected deep tissue injury to the left lateral foot. This weekly wound assessment for 3/31/22 was conducted 6 days after the podiatrist discovered the area on 3/25/22. On 4/12, 4/13 and 4/14/22, Surveyor observed R2 in bed with heels resting directly on the mattress. The facility did not implement the floating of R2's heels prior to the development of the suspected deep tissue injury.
Findings include:
The facility's policy and procedure for Skin Care Management dated 8/21 was reviewed by Surveyor. The policy indicates to provide skin care to residents that include assessment, prevention of skin breakdown, and management of pressure injury and other skin integrity concerns.
The procedures include:
A skin and body assessment form will be completed with admission; readmission; significant change in condition; acuity and alterations in skin.
1. On 04/11/22 at 09:43 AM Surveyor observed R33 sitting in a Broda chair in their room. R33 has gripper socks on with pillow under feet. R33 has a seat cushion in the Broda chair.
On 4/11/22 at 12:15 PM Surveyor observed R33 eating their pureed lunch in their room. R33 was sitting in a Broda chair and had a seat cushion.
On 04/13/22 at 08:03 AM Surveyor observed R33 in bed watching T.V. There was an air mattress on the bed. R33 was laying on their back.
R33's medical record was reviewed as R33 had developed a facility acquired stage 4 pressure injury on the sacrum.
R33 has a plan of care for skin impairment starting on 10/15/19. The identified concerns with correlating interventions;
On 11/1/19 the interventions are; To use a lift sheet, Reposition every 2 hours, Float heels off bed.
On 12/9/2020 R33 was identified as having a stage 2 ulcer to coccyx and ulcer to right heel with no corresponding revisions to the care plan.
On 2/25/21 the interventions indicate to ensure the Convertible Alternating pressure mattress is on; Broda chair; elevate heels; prevalon boots to feet at all times.
R33's Quarterly MDS (Minimum Data Set) assessment completed 6/13/21 indicates at risk for pressure injury and no current pressure injuries. R33 requires total assist from staff for bed mobility/positioning. The Brief Interview for Mental Status (BIMS) documented 00 indicating R33 was not able to complete the interview.
The Quarterly MDS assessment completed on 9/10/21 indicates 1 stage 3 pressure injury and total assist from staff for bed mobility/ positioning. R33 has an activated POA (Power of Attorney) for healthcare. The Brief Interview for Mental Status (BIMS) documented 00 indicating R33 was not able to complete the interview.
The wound assessments were reviewed.
A Wound/Skin assessments dated 3/24/21 indicates fissure above sacrum reopened, MD (Medical Doctor) and POA updated. measured 2 cm (centimeter) x 0.5 cm depth 0.1 cm 25% epithelial tissue. The fissure sacrum wound was not assessed again for 3 weeks, it was not assessed the week of 3/27- 4/2/22, 4/3-4/9, and 4/10-4/16/22.
There were no care plan revisions when the fissure reopened.
The fissure above the sacrum was not assessed again until 4/22/21 and on 4/29/21.
The 4/29/21 assessment documents 0.9 cm by 0.2 cm with a depth of 0.2 cm and 100% epithelial cells.
On 5/13/21 an assessment indicated the fissure became larger measuring 1.5 cm by 2.8 cm by 0.1 cm importance of offloading and MD was called for new treatment. The new treatment was for foam dressing to be changed daily rather than every 3 days.
On 5/27/21 the care plan identified fissure to sacrum; blister to left anterior foot; reddened areas and pressure ulcers. There are no care planned interventions that correlate with this date.
On 6/10/21 an assessment indicated slough in fissure started.
On 6/17/21 the Fissure continues to the superior sacrum.
On 7/4/21 a care planned intervention of a cushion in the Broda chair was added.
R33 had a hospital visit from 7/17/21 - 7/23/21 for an unresponsive episode. R33 received fluids and had a stage 3 pressure injury on the sacrum. The Hospital Discharge Summary on 7/23/21 indicates cleanse sacral wound 2 x 2 with Dakin's and cover with wet to dry keep frequently turned.
Upon readmission into the facility on 7/23/21, the Nurses Notes do not indicate the MD was notified of the hospital discharge wound treatment recommendations. The facility continued using the previous treatment until 7/29/21.
There was no wound assessment upon readmission into the facility on 7/23/21.
On 7/29/21, the facility's wound assessment indicates the fissure evolved to a stage 3 pressure injury. The change in the wound assessment to a stage 3 pressure injury correlates with a hospital stay (7/17-7/23/21). The hospital documents a stage 3 pressure injury upon admission into the hospital on 7/17/21.
Surveyor noted R33's pressure injury was not assessed appropriately from a fissure that was actually a pressure injury. Upon return from the hospital stay on 7/23/21, R33 had a stage 3 pressure injury to the sacrum. The hospital discharge instructions had a treatment order. This treatment order was not relayed to the physician at the facility upon readmission on [DATE].
R33 did not have a wound assessment upon return from the hospital.
The Treatment Administration Record for July 2021 has a MD order starting on 7/1/2021. This order indicates to clean fissure to buttocks with normal saline, pat dry, apply skin sealant peri-wound, apply Santyl ointment topically nickel thick to wound bed, cover with foam dressing daily until healed. This was documented as being administered, except during the hospital stay, until discontinued on 7/29/21.
A new treatment order started on 7/29/21 to cleanse open area to sacrum with normal saline, pat dry, apply skin sealant to peri-wound, apply Santyl ointment topically nickel thick to wound bed only, cover with foam dressing daily. This was administered and then discontinued on 9/3/21.
On 8/10/21 there is a care plan intervention to limit time up to 60 minutes during meals.
Wound/Skin assessments with changes from a stage 3 to a stage 4 pressure injury were noted on the following:
On 10/4/21 the wound/skin assessment indicated sacrum pressure injury is a stage 3 measuring 3.0 cm by 1.5 cm by 1.5 cm wound worse becoming larger and deeper.
On 10/7/21 the wound/skin assessment indicated pressure injury declined with tunneling noted. There is no correlation with MD notification or change in plan of care.
On 10/13/21 the care plan identified fissure has evolved into a pressure injury to the sacrum. On 10/13/21 an intervention of a protein supplement was added.
On 10/14/21 the wound/skin assessment indicated slough in wound, no MD notification
The MD progress note dated 10/27/21 indicates wound declining. Encourage nutrition and continue with wound specialist. There is an MD order for a nutritional supplement twice a day for wound healing. The MD progress note indicate stage 3 afterwards.
On 10/28/21 the sacrum progressed to a stage 4 pressure injury from a stage 3 pressure injury.
The medical record does not contain any care planned intervention revisions, MD or POA notifications when on 10/28/21, the wound declined to a stage 4 pressure injury.
On 2/8/22 the care plan identified a fissure evolved into a pressure injury to the sacrum.
On 2/11/22 an intervention of a nutritional supplement was added.
On 4/12/22 the care plan identified a chronic stage 4 pressure injury to sacrum. There is no updated intervention.
On 4/12/22 the care plan identified non-compliance with repositioning at times; dependent on staff for repositioning; incontinent of bowel and bladder. There are no updated interventions.
On 4/13/22 at 2:02 PM RN-G provided Surveyor with the CNA (Certified Nursing Assistant) plan of care. The plan of care indicates the following for Skin Care:
CCC mattress with pump.
Broda chair.
Float heels off bed.
Offloading boots to be worn in chair.
Reposition every 2 hours and as needed.
Avoid direct pressure to sacrum as much as possible using slip sheet.
Encourage R33 to keep the maximum amount of time in their chair to 60 minutes during meals to promote healing.
For Toileting R33 is a check and change every 2 hours for incontinence of bowel and bladder. R33 is a 2 person Hoyer lift for transfers.
On 04/13/22 at 01:25 PM Surveyor spoke with RN-G (Registered Nurse).
RN-G indicated [R33] has declined overall in nutrition and physical activity which has contributed to the pressure injury RN-G reported [R33] does not have pain with treatment to the pressure injury. RN-G does not know why there is a cushion in the Broda chair. The Broda chair has its own pressure relief.
Surveyor observed R33's pressure injury at this time with RN-G. RN-G removed the dressing from the sacrum. There was no date on the dressing. RN-G indicated they have talked with MD-P about nutrition and possible bladder catheter.
RN-G indicated R33 has not had any infection in the wound. R33 has barrier cream placed around the surrounding skin.
Surveyor observed the surrounding skin to appear macerated and R33 is incontinent of bladder. R33's pressure injury has not been assessed /visualized by any physician or nurse practitioner since their hospital stay from 7/17-7/23/21.
RN-G indicated this area started as a fissure (the fissure was not assessed accurately as a pressure injury) and has been in communication with R33's POA . The POA indicated they want R33 managed here in the facility. R33 has limited mobility and there are struggles with moving R33 for transportation. R33's stage 4 pressure injury has no odor or drainage.
During the observation of treatment, RN-G applied Santyl with a q-tip to the wound bed, followed by calcium alginate. RN-G then covered the area with a foam dressing. RN-G could not find barrier cream in the room and indicated they will find some later.
RN-G indicated R33 uses a heel manager and does not wear pressure relief boots. RN-G indicated they will verify why there was a seat cushion. RN-G indicated R33 does not like to be on positioned on their side.
On 04/13/22 at 02:02 PM, RN-G spoke with Surveyor who stated [R33] is not supposed to have a cushion in the Broda chair. RN-G indicated they will remove the cushion. RN-G also stated they will remove the (2/25/21) heel boots from the care plan. RN-G stated [R33] should be using the heel manager or off-loaded device. RN-G stated she would look for when the pressure injury changed to a stage 4 pressure injury and what revisions were made (to the care plan). RN-G will find out more information related to wound changes and interventions.
On 4/13/22 at 3:20 PM, Surveyor shared R33's wound concerns with Administration at the facility exit meeting.
On 04/14/22 at 02:29 PM Surveyor spoke with RN-G.
RN-G indicated on 10/13/21 (she), spoke with Wound NP (Nurse Practitioner) about worsening of the wound, vitamins and nutritional supplements. (There is no documentation of this discussion.) RN-G indicated the plan of care was revised to avoid pressure to sacrum; monitor intakes; encourage to be up un chair for just 60 minutes for mealtimes; protein and nutritional supplement.
On 04/14/22 at 10:37 AM, RN-G told Surveyor they did communicate to MD-P the stage 4 change. However, the conversation is not documented reflecting any changes in the plan of care.
On 4/14/22 at 3:30 PM Surveyor shared the concerns with R33's wound with Administration at the facility exit meeting.
On 04/14/22 at 03:46 PM Surveyor spoke with MD-P who reported they did not see the wound and does not recall if they knew resident had a stage 4 (pressure injury). MD-P's progress notes do not indicate a stage 4 pressure injury. MD-P did not see the pressure injury.
There is an MD order on 10/26/21 to switch the nutritional supplement from Prosource to Arginaid, twice a day for wound healing.
The MD progress note dated 10/27/21 indicates wound declining. Encourage nutrition and continue with wound specialist.
Surveyor observed there was no indication in the record that R33 was being seen by a wound specialist.
The wound assessment indicates on 10/28/21 the sacrum progressed to a stage 4 pressure injury from a stage 3 pressure injury.
The medical record does not contain any intervention revisions, MD or POA notifications when wound deteriorated to a stage 4 pressure injury on 10/28/21
On 04/18/22 at 09:05 AM Surveyor observed R33 up in a Broda chair with a gel cushion on the seat. R33 also has a Hoyer sling behind R33's back while R33 was seated on the gel cushion. R33 was in the lounge area on unit.
On 04/18/22 11:09 AM Surveyor spoke with DON-B (Director of Nurses) regarding R33 seat cushion in the Broda chair, R33's pressure injury concerns with the change of wound, and no care plan revisions/interventions with changes identified through the assessment. DON-B indicated the weekly wound assessments get reviewed by Corporate for interventions.
The gel cushion information was provided to Surveyor. The gel cushion manufacturer indicates it is designed for users at moderate RISK for skin breakdown.
On 04/18/22 at 03:27 PM, RN-G stated there should be no gel cushion in the Broda. RN-G reported the (pressure injury) area was originally assessed as a fissure. RN-G continued calling it a fissure.
On 4/19/22 at 9:00 AM RN-G provided Surveyor with a fax to MD-P. The fax was dated 4/19/22 at 8:30 AM and requests a wound consult and a Foley catheter for bladder. This was just sent and no response noted from MD-P at this time.
2. R2's diagnoses includes Diabetes Mellitus, Atrial Fibrillation, Chronic Obstructive Pulmonary Disease, Hypertension, sleep apnea, and morbid obesity.
The CNA (Certified Nursing Assistant) Assignment Sheet not dated under skin care includes Float feet off of bed with heel manager or equivalent device every shift. and DTPI (deep tissue pressure injury) to left lateral foot.
The Impairment of skin integrity care plan dated 2/6/20 has the following approaches:
* Assess skin condition daily and note any changes, Treat as ordered, Keep clean and dry, apply tubigrips per MD (medical doctor) order, monitor feet daily notify MD of any changes dated 2/6/20.
* Assist with hygiene and general skin care, Reposition every two hours, and PRN (as needed) remove tubigrips at HS (hour sleep), elevate legs whenever possible Keep skin clean and dry, Use lift sheet when moving resident in bed dated 2/6/20 & 4/9/21.
* Provide ordered diet, Offer replacement food, Determine food likes dated 2/6/20.
* 1:1 visits, Encourage activity participation dated 2/6/20.
* P.T. (physical therapy) Evaluate, Treat as indicated 2/6/20.
* O.T (occupational therapy) Evaluate, Treat as indicated 2/6/20.
* S.T. (speech therapy) Evaluate, Treat as indicated 2/6/20.
* Assess skin condition daily and note any changes, Treat as ordered, Keep clean and dry, apply tubigrips per MD order, monitor feet daily notify MD of any changes skin assessment weekly due to at risk for skin breakdown due to immobility, diabetes, PVD (peripheral vascular disease), HX (history of) cellulitis Braden scale completed every quarter dated 4/9/21.
* Complete tx (treatment) per MD order dated 9/17/21.
* Encourage [Resident's first name] to wear shoes when in his w/c (wheelchair) dated 12/1/21
* Administer oral ABT (antibiotics) per MD order dated 2/4/22.
* Encourage [Resident's first name] to elevate BLE (bilateral lower extremity) while in bed, assist in trimming finger nails on shower days and PRN dated 2/4/22.
* Assist with hygiene and general skin care, Reposition every two hours, and PRN float heels off of bed, tubigrips at HS, elevate legs whenever possible Keep skin clean and dry, Use lift sheet when moving resident in bed dated 3/8/22.
* Report shower refusals to nurse promptly dated 3/8/22.
* Tubi grips on in am (morning) off at HS, encourage [Resident's first name] to elevate his BLE while in bed dated 4/1/22.
* Complete tx per MD order, update MD of any s/s (sign/symptoms) of infection dated 4/1/22.
* Float feet off of bed with heel manager or equivalent device every shift NOC (night) AM (day) PM (evening) dated 4/1/22.
* Encourage to reposition every 2 hours and PRN, report refusals to nurse dated 4/12/22.
The annual MDS (Minimum Data Set) with an assessment reference date of 12/28/21 documents a BIMS (brief interview mental status) score of 15 which indicates cognitively intact. R2 requires extensive assistance with two plus person physical assist for bed mobility & transfer, does not ambulate and is dependent with two plus person physical assist for toilet use. R2 is occasionally incontinent of urine and bowel. R2 is at risk for pressure injuries and is coded as not having any pressure injuries.
The podiatry consult dated 3/25/22 under progress notes documents He states feet are mostly numb. Noticed a blood blister still full of blood lateral left foot I told his nurse to monitor,
The weekly wound assessment dated [DATE], late entry for 3/31/22 documents Foot problem/care: **NEW AREA** Has 1+ foot problem eg. corn, callous, bunion, hammer toe, overlapping toe, pain structural problem. Suspected Deep Tissue Injury: Appearance of blood-filled blister, intact skin, Location: left lateral foot.
Length: 0.5 cm (centimeters), Width: 0.5 cm, Depth <(less than) 0.1 cm,
Drainage: none present clean and dry No odor present, Surrounding Tissue: edema +3,
Healing process: new area discovered during podiatry visit per nurse interview,
Teaching done: importance of floating feet off of bed,
Skin Treatment: Receives turning/repositioning program. float heels off of bed with heel manager or equivalent. Receives application of dressings (with or without topical medications) other than to feet. Procedure done: area cleaned examined measured area off loaded from bed. Action: tx order pending.
Surveyor noted this assessment is 6 days after the area was discovered during a podiatry consult on 3/25/22.
The physician orders dated 4/1/22 documents skin treatment apply skin sealant to intact blood blister to right (should be left) lateral foot daily AM (day) followed by elevation of BLE (bilateral lower extremity). This order was discontinued on 4/2/22.
The physician orders dated 4/2/22 documents Skin treatment: Apply skin sealant to intact blood blister to right (should be left) lateral foot three times a day AM (day) PM (evening) NOC (night) followed by elevation of BLE.
The weekly wound assessment dated [DATE] documents Suspected Deep Tissue Injury: Purple/maroon colored, localized area, intact skin, Appearance of blood-filled blister,
Location: left lateral foot
Length: 2.0 cm, Width: 1.0 cm, Depth: <0.1 cm
Tissue Type: Closed, Wound Tissue: NA (nonapplicable), Drainage: none present clean and dry No odor present, Surrounding Tissue: edema
Healing Progress: no change, Description: no s/s of infection present
Teaching Done: importance of diet and edema control on skin condition
Skin Treatment: skin sealant applied to area q (every) shift, edema control, diabetes management
Procedure Done: area cleaned examined measured Skin tx done per order
Procedure Result: treatment effective.
On 4/11/22 at 1:25 p.m. Surveyor reviewed the Facility's pressure injury list and noted R2 is listed for a left foot DTPI.
On 4/11/22 at 2:00 p.m. Surveyor observed R2 sitting on the edge of the bed. Surveyor asked R2 if he has any skin impairments on his feet. R2 replied they said while ago had a couple of blisters but I can't see them. R2 also informed Surveyor the Podiatrist said had a couple of bumps. R2 stated I don't know why I'm not walking and I have black velcro shoes which are not on my feet. R2 informed Surveyor he has diabetes.
On 4/12/22 at 11:09 a.m. Surveyor observed R2 in bed on his back with the head of the bed elevated. Surveyor observed R2 heels are resting directly on the mattress and there is not a heels up device on the bed. Surveyor asked R2 if staff ever floats his heels. R2 replied no.
On 4/13/22 at 1:01 p.m. Surveyor observed R2 in bed on his back with two transfer bars up. Surveyor observed R2's heels are resting directly on the mattress and there is not a heels up device on the bed.
On 4/13/22 at 1:06 p.m. Surveyor observed treatment for R2's left lateral foot pressure injury with RN (Registered Nurse)-D. RN-D with gloves on removed R2's tubi grips & gripper sock from his left lower extremity, removed her gloves, washed her hands, and placed gloves on. RN-D opened the skin prep package and applied skin prep on R2's left lateral foot pressure injury. RN-D then completed the treatment for R2's left shin stasis ulcer. At 1:12 p.m. RN-D asked R2 where his pillows are. R2 informed RN-D they are in the box. RN-D removed her gloves telling R2 the pillows are for under his feet. RN-D placed gloves on, placed R2's tubi grips and gripper sock back on and placed a pillow under R2's legs to float his heels. RN-D removed her gloves and washed her hands.
On 4/13/22 at 1:18 p.m. Surveyor spoke with RN-D regarding R2's deep tissue pressure injury. RN-D informed Surveyor the blood blister was caught by the podiatrist. Surveyor asked RN-D how this area developed. RN-D informed Surveyor R2's feet lay out like a frog and assumed the pressure injury developed from the bed. RN-D informed Surveyor R2 doesn't get up very often just for showers or doctors appointments and very rarely attends activities. Surveyor asked RN-D prior to R2 developing this pressure injury were staff floating his feet. RN-D replied I don't believe so.
On 4/14/22 at 7:54 a.m. Surveyor entered R2's room with RN-D to observe RN-D administer insulin to R2. Surveyor observed R2 in bed on his back. After RN-D administered R2 his insulin, Surveyor asked RN-D if Surveyor could look at R2's feet. RN-D removed the bedding off R2. Surveyor observed R2's right foot is resting directly on the pillow and the left foot is on the mattress. RN-D informed Surveyor R2 must of kick off the pillow and readjusted the pillow so R2's feet were being offloaded.
On 4/14/22 at 10:54 a.m. Surveyor met with MDS/Wound RN-G to discuss R2's pressure injury. Surveyor asked MDS/Wound RN-G what should be under R2's feet when he is in bed. MDS/Wound RN-G informed Surveyor they encourage R2 to use heel manager as long as R2's feet are offloaded and elevated. Surveyor informed MDS/Wound RN-G most of the time Surveyor observed R2 sitting on the edge of his bed but when R2 was laying in bed the only time Surveyor observed anything under his feet was with RN-D when she placed a pillow. Surveyor asked MDS/Wound RN-G how did R2's pressure injury develop. MDS/Wound RN-G informed Surveyor it's the strangest thing, the podiatrist saw it, thought maybe it was from his shoes being too tight but R2 barely wears them. MDS/Wound RN-G informed Surveyor R2 denied any injury to his foot, R2 does have diabetes and he could of bumped his foot on something. MDS/Wound RN-G informed Surveyor R2 has been wearing tubi grips to help manage edema and float heels off bed when possible. Surveyor asked where Surveyor would be able to find diabetic foot checks. MDS/Wound RN-G replied on the TAR (treatment administration record). Surveyor informed MDS/Wound RN-G Surveyor did not note diabetic foot checks on R2's TAR. MDS/Wound RN-G then looked at R2's electronic record and informed Surveyor she's not seeing it. MDS/Wound RN-G stated Usually diabetics have it, I'm still shocked.
On 4/18/22 at 10:35 a.m. Surveyor asked CNA (Certified Nursing Assistant)-I if she knew how R2 developed the pressure injury on his left foot. CNA-I replied I sure don't. Surveyor asked if they float R2's feet. CNA-I informed Surveyor lately they have been putting them up on a pillow. Surveyor asked if they started floating R2's feet after he developed the pressure injury. CNA-I replied yes. Surveyor asked if they were floating his feet prior. CNA-I replied no.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R38's diagnoses include epilepsy, chronic atrial fibrillation, diabetes mellitus, schizophrenia, hypertension, and Parkinson'...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. R38's diagnoses include epilepsy, chronic atrial fibrillation, diabetes mellitus, schizophrenia, hypertension, and Parkinson's disease.
R38's Annual MDS (minimum data set), with an assessment reference date of 1/21/22, documents a BIMS (brief interview mental status) score of 15 which indicates R38 is cognitively intact for daily decision making. R38 requires limited assistance and one person physical assist for bed mobility, transfer & toilet use. R38 requires supervision with set up only for ambulating in room and requires extensive assistance with one person physical assist for ambulating in corridor. R38 is incontinent of urine and continent of bowel. R38 is coded as not having any falls since prior assessment period.
On 4/11/22, at 12:16 p.m. Surveyor observed R38 sitting in a wheelchair in his room. R38 showed Surveyor a scar on his right inner forearm. R38 informed he received this last year in May. Surveyor asked R38 what happened. R38 explained there was a piece of wood sticking out on his footboard and begged maintenance for a long time to fix it, but they said they didn't have time. R38 informed Surveyor he also asked for tape to cover the wood sticking out. R38 informed Surveyor one time he got up and ran into it and had to have stitches.
R38's nurses note dated 5/8/21, documents incident type: resident reported a fall, date of incident: 5/8/21, location: resident's room;
resident's condition prior: orientated;
activity at the time: walking;
equipment involved: wheelchair (was not using);
injury: laceration;
injury location: left forearm (should be right), injury;
measurement: 10 cm (centimeters) x (times) 2.5 cm;
first aid: DSD (dry sterile dressing) and kerlix;
first aid: wrap to forearm transferred to emergency room vitals blood pressure 122/74, pulse 70, respiratory rate 18, temp (temperature) 98.0, neurochecks right hand grasp weak (r/t (related to) pain from laceration) left hand grip firm
staff involved: nurse;
witnesses: none
R38's nurses note dated 5/8/21 documents Resident returned from ER (emergency room) accompanied by 2 paramedic staff. Hospital sutured lac (laceration) on right forearm. Has order for suture removal on 5/18/21 [name of hospital] in emergency department. Resident drowsy but able to answer/ask questions.
The after visit summary from hospital dated 5/8/21 documents laceration care.
R38's nurses note dated 5/8/21, includes documentation of measurements right arm of 10.0 cm, 2.5 cm, 0.1 cm well approximated with 13 sutures.
R38's nurses note dated 5/11/21 includes documentation of skin problems: laceration, drainage: none present no odor present, description: no s/sx (signs/symptoms) of infection noted, sutures intact.
On 4/11/22, at 12:17 p.m., Surveyor asked R38 why he doesn't have a foot board on his bed. R38 informed Surveyor maintenance took it off. Surveyor asked why they didn't give him another one. R38 informed Surveyor they were afraid something would happen because he's so tall. R38 informed Surveyor they angled his bed so he could see the TV. R38 stated to Surveyor They haven't apologized for what happened referring to the scar on his right forearm.
On 4/14/22, Surveyor reviewed R38's incident investigation for date of 5/8/21 at 1:10 a.m. Under description of incident for what resident stated regarding incident I slipped on the way from the toilet. For root cause identified documents resident not using w/c (wheelchair) For resident injury/outcome documents Laceration to right forearm; resident sent to ER for possible stitches or staples to area.
There is a handwritten notation attached to R38's incident investigation which documents Return from hospital, resident stated he cut arm on footboard. Maint (maintenance) immediately addressed.
On 4/14/22, at 11:04 a.m., Surveyor asked MDS/Wound RN (Registered Nurse)-G if she was involved with R38's fall on 5/8/21. MDS/Wound RN-G replied no and explained she wasn't the nurse for either fall but does recall the laceration and sutures. Surveyor asked MDS/Wound RN-G how R38 received the laceration. MDS/Wound RN-G informed Surveyor R38 wasn't using his wheelchair and was walking. Surveyor asked what R38 cut his forearm on. MDS/Wound RN-G informed Surveyor she thinks it may have been the footboard.
On 4/14/22, at 11:14 a.m., Surveyor asked MS (Maintenance Supervisor)-E if he was involved with R38's fall on 5/8/21. MS-E informed Surveyor R38 fell on the weekend and he wasn't here. MS-E informed Surveyor he removed the footboard because it was cracked. Surveyor asked if R38 mentioned to him his footboard had sharp edges before the fall. MS-E replied I don't recall.
On 4/18/22 at 12:07 p.m. MT (Maintenance Tech)-H informed Surveyor he saw R38's footboard after the incident. MT-H informed Surveyor he didn't see anything on their log regarding R38's footboard and does walk around Resident's room. Surveyor inquired if there are any maintenance logs when Resident's beds including headboard or footboards are inspected. MT-H informed Surveyor they do a walk around the room, has glanced in R38's room and doesn't recall anything on the footboard. MT-H informed Surveyor R38 does close his door.
On 4/19/22 at 9:08 a.m. Surveyor asked R38 who in maintenance he spoke to regarding his footboard. R38 informed Surveyor last night after supper MT-H came to speak to him. R38 informed Surveyor he had spoken to MS-E. R38 informed Surveyor he told MT-H a piece of wood was sticking out of the footboard and MT-H told him it was a piece of plastic. R38 stated he told MS-E every day for a week before the accident but not on the weekend as there is no maintenance here on the weekend. MS-E told him he was too busy and the day before the accident he asked MS-E for tape to do it himself but MS-E said he had to do it but was too busy. R38 informed Surveyor his right arm got in contact with the object sticking out, must of hit his head as there was blood everywhere and a gash in his skin. R38 again showed Surveyor the scar on his right inner forearm and stated his sister hasn't seen it yet.
3. R31 was admitted to the facility on [DATE] with diagnoses that include dependence on renal dialysis, acute & chronic respiratory failure, anoxic brain damage, and schizoaffective disorder bipolar type.
R31's potential for trauma-falls care plan, dated 12/1/18, includes the following approaches:
* Observe, record, and report all unsafe conditions and situations, Anticipate fall times, Instruct on safety, dated 12/1/18;
* Call light in reach, Toilet every 2 hours and as needed, Anticipate needs, Floor mat on floor beside bed when resident is in the bed, (the right side of bed), dated 12/1/18;
* Call light in reach, Toilet every 2 hours and as needed, Anticipate needs, floor mat on both sides of [first name] bed, dated 12/12/18;
* Observe, record, and report all unsafe conditions and situations, Anticipate fall times, Instruct on safety, dated 4/28/21;
* Call light in reach, Toilet every 2 hours and as needed, Anticipate needs, floor mat on both sides of [first name] bed, dated 4/28/21.
The last fall assessment was completed 11/30/20.
The CNA (Certified Nursing Assistant) Assignment Sheet, not dated, under the safety Equipment section documents Floor mat on right side of bed in lowest position. Enabling bars on bed.
R31's quarterly MDS (minimum data set), with an assessment reference date of 1/26/22, documents a BIMS (brief interview mental status) score of 5 which indicates severe impairment related to daily decision making. R31 is dependent with two plus persons for bed mobility, transfer, & toilet use and does not ambulate. R31 is always incontinent of bowel and bladder and is coded as not fallen since prior assessment period.
On 4/12/22, at 11:06 a.m., Surveyor observed R31 in bed on his back with the head of the bed elevated and two transfer bars up. Surveyor observed R31's call light is on the floor and not within reach. Surveyor also observed there were no mats on the floor next to R31's bed.
On 4/12/22, at 12:23 p.m,. Surveyor observed R31 in bed on his back with two transfer bars up. Surveyor observed R31's call light is now within reach. Surveyor observed there are still no mats on the floor next to R31's bed.
On 4/14/22, at 8:01 a.m., Surveyor observed R31 in bed on his back with the head of the bed elevated with two transfer bars up. Surveyor did not observe a mat on the floor next to R31's bed.
On 4/14/22, at 8:56 a.m., Surveyor observed R31 continues to be in bed on his back with the head of the bed elevated and two transfer bars up. Surveyor did not observe a mat on the floor next to R31's bed.
On 4/14/22, at 1:30 p.m., Surveyor observed R31 in bed on his back with his eyes closed. Surveyor did not observe a mat on the floor next to R31's bed and R31's bed is not at the lowest position.
On 4/14/22, at 1:32 p.m., Surveyor asked RN (Registered Nurse)-D if she knew which CNA (Certified Nursing Assistant) was assigned to R31. RN-D asked Surveyor if Surveyor needed something. Surveyor explained to RN-D Surveyor wanted to ask if R31 is suppose to have mats on the floor next to his bed. RN-D replied I believe he is. RN-D then reviewed the CNA assignment sheet, printed on 4/7/22, and informed Surveyor R31 is to have a mat on the right side of the bed, bed in lowest position and has enabling bars on the bed.
At 1:34 p.m., Surveyor informed RN-D there is not a mat on the floor next to R31's bed and the bed is not at the lowest position. RN-D stated she will get right on it now.
On 4/14/22, at 3:56 p.m., during the end of the day meeting Administrator-A and DON (Director of Nursing)-B were informed of the above.
On 4/19/22, at 9:15 a.m., Surveyor observed R31 in bed on his back with the head of the bed up. Surveyor observed R31's bed is not at the lowest position and there is no mat on the floor next to R31's bed. Surveyor did observe a gray mat along the wall as you enter R31's room on the right side.
Based on observation, interview, and record review, the facility did not ensure that 3 (R32, R38, R31) of Residents reviewed for accidents had adequate assistance devices and interventions in place to prevent accidents and that the environment was free of accident hazards.
* R32 was assessed as being unsafe with smoking 8/25/21. On 4/10/22, R32 was outside smoking with a family member. R32 sustained a second or third degree burn to the left anterior knee. R32 stated he did not mean to burn himself. R32 was allowed t smoke without staff supervision.
*On 5/8/21, R38 fell in his room sustaining a laceration that required 13 sutures. R38's interviews reveals prior to the fall he had informed maintenance about a piece of wood sticking out from bed footboard. He asked for this to be fixed or for tape to fix it himself. R38 informed Surveyor he was told they (maintenance) were too busy. There is no evidence maintenance inspected R38's footboard prior to 5/8/21. R38 received the laceration when he fell against the protruding wood on the footboard.
* R31 was observed without a mat on the floor next to the bed and the bed not in the lowest position according to R31's care plan interventions.
Findings include:
The facility smoking policy with revised date of 6/2020, indicates:
. Protocol:
1. The facility prohibits smoking and tobacco use on all company premises in order to provide and maintain a safe and healthy environment for all.
a. Company premises is defined as up to the property boundaries of all facilities.
*with the exception of the southeast corner of the courtyard on the east side of the building .
3. The smoke and tobacco free policy applies to:
a. All areas of buildings occupied by residents and employees.
b. All vehicles owned or leased by the facility.
c. All visitors (customers, vendors and volunteers) on facility premises.
d. All contractors and consultants and/or their employees working on facility premises.
e. All residents.
f. All employees, including temporary employees.
g. All student interns.
5. Employees are not allowed to assist residents in smoking or chewing as they are not allowed to leave the campus property while working. Families that wish to assist residents may do so after signing the resident out on the Resident Sign Out Form and leaving campus property.
1. R32 was admitted to the facility on [DATE].
R32's smoking assessment, dated 8/25/21, indicates R32 memory impaired oriented to person, has difficulty making decisions in new situations, makes decisions which are poor; requires cues and supervision when making decisions. Lights/extinguishes cigarette safely: no: someone to assist him
Physically capable of managing smoking: needs assistance.
Level of assistance required: needs assistance with: lighting cigarette.
R32's quarterly MDS (minimum data set), dated 1/26/22, indicates R32 has cognitive impairment, is dependent with bed mobility, transfers, locomotion on and off the unit, and has mobility issues with his upper and lower extremities.
R32's nurses note, dated 4/10/22, indicates open area on left knee. 1 by 0.5 granulation tissue no drainage or odor. Applied dressing to left knee.
R32's nurses note, dated 4/11/22, indicates New area has second or third degree burn (s) .superior to left anterior knee 1.0 cm (centimeter) by 0.5 cm by < (less than) 0.1 cm UTA (unable to assess) wound bed to 100% dry tan exudate in place. Area circular in shape. resident stated I didn't mean to burn myself.
R32's incident investigation, dated 4/11/22, indicates writer discovered area of skin impairment at time of assessment. Other causal factors: resident smokes primarily with daughter. Physician and POA (Power of Attorney) notified.
R32's April 2022 MAR (medication administration record), indicates on 4/11/22 an order was obtained to Cleanse open area to left anterior knee with NS (normal saline) pat dry apply skin sealant to periwound apply silvadene ointment to wound bed topical daily f/b (followed by) dry gauze secure with kerlix AM (morning)
R32's smoking assessment, dated 4/13/22, indicate: Holds cigarette safely: no; burn discovered to left anterior left, resident admits he had burned himself with a cigarette, but didn't mean to.
Level of assistance required: Needs assistance with entire smoking process.
Resident noted to be an unsafe smoker. The above information reviewed with NHA (Nursing Home Administrator), DON(Director of Nursing), and SSD (Social Service Director). POA is aware of findings and agrees that resident is an unsafe smoker due to his ability to fall asleep quickly and frequently. pending further investigation.
On 4/13/22, at 3:30 PM, during the daily exit meeting with DON-B, Wound Nurse-G and NHA-A, Surveyor asked how R32 burned himself with a cigarette when R32 is assessed to be dependent and cognitively impaired. Wound Nurse-G stated R32 goes out to smoke with daughter when she visits. Wound Nurse-G stated R32's daughter is not sure how the burn happened. R32's POA (Power of Attorney) stated R32 doses off while smoking.
On 4/14/22, at 10:02 AM, Surveyor interviewed Wound Nurse-G. Surveyor asked if the cigarette burn was assessed and treated on 4/10/22. Wound Nurse-G stated when she came in on 4/11/22 she discovered the cigarette burn and obtained orders for treatment from the physician.
On 4/14/22, at 3:30 PM, during the daily exit meeting with DON B, Wound Nurse G and NHA A, Surveyor explained the concern R32 sustained a cigarette burn on 4/10/22 while he was outside with his daughter. A treatment for the burn was not obtained until 4/11/22. Surveyor also explained the concern R32 is dependent for most ADLs (activities of daily living) yet was not monitored while outside smoking.
As of 4/18/22, Wound Nurse G had no additional information.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
Based on interview and record review the Facility did not ensure that 1 (R41) of 1 Residents was assessed by the interdisciplinary team to determine if it was clinically appropriate to self-administer...
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Based on interview and record review the Facility did not ensure that 1 (R41) of 1 Residents was assessed by the interdisciplinary team to determine if it was clinically appropriate to self-administer medications.
R41 voiced a concern the evening nurses leave her medication when she is asleep, when she wakes she has hit the medication cup and the medication spills onto the floor. Staff interviews reveals R41's medication has been left. There is no self administration of medication assessment completed for R41 which would allow medication to be left.
Findings include:
The Self-Administration of Medication policy and procedure with a date revised of 2/22 under purpose documents It is the resident's right to self-administer medications if the facility interdisciplinary team has determined that the practice is safe.
Under protocol documents;
1. If a resident requests to self-administer medications it is the responsibility of the interdisciplinary team to determine that it is safe for the resident to self-administer drugs before the resident may exercise that right.
a. The Self-Med (medication) Admin (Administration) Assessment Folder in ECS (electronic chart system) is where the assessment will be completed for initial evaluation and on going reevaluation.
R41's quarterly MDS (minimum data set) with an assessment reference date of 3/7/22 has a BIMS (brief interview mental status) score of 15 which indicates cognitively intact.
Surveyor noted R41's physicians orders include Clonazepam 1 mg (milligrams) tablet with directions to give two tablets/2 mg by mouth at bedtime HS (hour sleep) for anxiety.
On 4/11/22 at 10:46 a.m. Surveyor asked R41 if she has any concerns regarding her medication. R41 informed Surveyor she has a problem with nurses leaving her Clonazepam in the evening. R41 explained sometimes she is asleep when they come in with her medication so they leave the medication on her table. R41 explained she has hit the medication cup and her medication falls on the floor.
On 4/12/22 at 3:52 p.m. Surveyor asked LPN (Licensed Practical Nurse)-J when administering R41's medication does she have to watch R41 take her medication or can she (LPN-J) leave the medication. LPN-J informed Surveyor she watches R41 take her medication. LPN-J informed Surveyor R41 has complained the nurses leave her medication especially the night time medication. LPN-J explained R41 likes her Clonazepam later so she will ask R41 if she will take her Clonazepam otherwise she will come back later.
On 4/13/22 at 8:33 a.m. Surveyor asked LPN-Y when administering R41's medication can she leave the medication or does she watch R41 take her medication. LPN-Y replied watch her. LPN-Y informed Surveyor it has been reported to her sometimes R41 falls asleep and then will take the medication when she wakes up. Surveyor asked LPN-Y if she has heard of other nurses leaving R41's medication. LPN-Y informed Surveyor one time R41 asked the nurse to leave the medication and then R41 fell asleep. LPN-Y informed Surveyor R41 was upset because she had fallen asleep and thought it was too late to take her medication. Surveyor asked LPN-Y if there are self administration of medications assessments. LPN-Y replied yes. Surveyor asked LPN-Y if there is one for R41. LPN-Y replied I don't know for sure.
On 4/13/22 at 1:23 p.m., Surveyor asked R41 if there were any concerns with receiving her medication last evening. R41 indicated there wasn't and explained the nurse came in at 9:20 p.m. which is a good time. R41 informed Surveyor other nurses come in at 7:00 p.m. and sometimes she is asleep so they will leave the medication. R41 informed Surveyor she has hit the medication cup and the medication falls on the floor. R41 informed Surveyor she likes to take her Clonazepam later in the evening.
On 4/13/22 at 1:20 p.m. Surveyor asked RN-D a question. Before Surveyor could ask the question RN-D replied yes. Surveyor asked RN-D what she is saying yes to. RN-D replied pills on [R41's] bed and explained to Surveyor she has seen R41's medication in her bed. Surveyor asked RN-D when she saw this. RN-D informed Surveyor she doesn't remember the date. Surveyor asked RN-D if there a self administration of medication assessment completed for R41. RN-D informed Surveyor she would not have R41 take her medication on her own. RN-D explained because of R41's illness she wouldn't trust her to follow the regimen.
Surveyor was unable to locate a self administration of medication assessment for R41 in either the electronic or paper medical record.
On 4/14/22 at 9:15 a.m. Surveyor informed MDS/Wound RN-G Surveyor is unable to locate a self administration of medication assessment for R41. MDS/Wound RN-G informed Surveyor she will print it if there is one and will let Surveyor know if there isn't anything.
On 4/14/22 at 9:57 a.m. MDS/Wound RN-G informed Surveyor there is not a self administration of medication assessment for R41 and she also spoke to DON (Director of Nursing)-B about it.
On 4/14/22 at 10:50 a.m. Surveyor asked MDS/Wound RN-G if she has heard the evening nurses were leaving R41's medication at the bedside and this is the reason Surveyor was inquiring about an assessment. MDS/Wound RN-G replied yes and explained she heard about it and doesn't condone it. Surveyor asked if this is a frequent concern for R41. MDS/Wound RN-G informed Surveyor R41 had voiced the concern at a resident council meeting. Surveyor asked was anything done. MDS/Wound RN-G stated she followed up with [Administrator's first name] and [Director of Nursing's first name] and let them know this was happening. MDS/Wound RN-G informed Surveyor she was informed education was to be provided to the nurse.
On 4/14/22 at 3:56 p.m. Surveyor informed Administrator-A and DON-B of the above.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0582
(Tag F0582)
Could have caused harm · This affected 1 resident
Based on staff interview and record review, the facility did not ensure written notification of coverage change and the financial liability for continued stay at the facility was provided to a Residen...
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Based on staff interview and record review, the facility did not ensure written notification of coverage change and the financial liability for continued stay at the facility was provided to a Resident (R) whose Medicare Part A benefits were ending for 2 (R12 and R22) of 3 residents reviewed for Medicare Part A notifications.
The facility did not provide R12 and R22 with a Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNFABN) form. The SNFABN includes information such as the care that may or may not be covered by Medicare, the estimated cost of the corresponding care that may not be covered by Medicare, and appeal rights.
Findings include:
Per the Centers for Medicare and Medicaid Services (CMS) Form Instructions, the SNFABN provides information to the beneficiary so that he or she can decide whether or not to get the care that may not be paid for by Medicare and assume financial responsibility. The SNFABN includes information such as the care that may or may not be covered by Medicare, the estimated cost of the corresponding care that may not be covered by Medicare, and appeal rights.
Surveyor reviewed a sample of residents for Medicare Part A notifications. Surveyor noted two of three sampled residents, R12 and R22, remained at the facility following termination of Medicare Part A coverage. The facility only provided Surveyor with Notice of Medicare Non-Coverage (NOMNC) forms for both R12 and R22.
On 4/12/22 at 10:23 AM, Surveyor interviewed Social Worker (SW)-F who indicated SW-F was responsible for sending notifications to residents of Medicare termination. SW-F explained that SW-F did not utilized SNFABN forms at the facility and confirmed that the facility did not have documentation of SNFABN provided to R12 or R22. SW-F indicated they were not trained on this process.
On 04/12/22 at 03:12 PM at the facility exit meeting Surveyor shared the concerns with notices. Administrator-A did not think residents that received State funding needed a notice for out of pocket costs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) On 04/11/22, at 11:26 AM, R4 reported to Surveyor they have been verbally assaulted several times by staff at the facility. ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) On 04/11/22, at 11:26 AM, R4 reported to Surveyor they have been verbally assaulted several times by staff at the facility. R4 stated the incident was reported to Nursing Home Administrator (NHA)-A. R4 stated he does not feel NHA-A is following up on the issues. R4 indicates MS-E (Maintenance Supervisor) has a bad attitude. R4 stated he has heard MS-E verbally assault other residents. R4 stated he had an issue with getting a TV and MS-E was involved. R4 stated he called down stairs and MS-E got on the phone and said listen you M***F***, you'll get a TV when I'm good and ready to give you one. R4 stated MS-E talked to R4 this way and SW-F (Social Worker) was present. R4 stated in front of SW-F, MS-E said, listen you M**F***, I'm not your bitch. R4 told SW-F they wanted to file a complaint and was told that NHA-A would take care of it. R4 reported residents are being made to move rooms, MS-E is cussing all the time, and upsets other residents and has made some cry. R4 stated MS-E told R4 he was going to have to move rooms. R4 stated he knows there rights and was not going to move rooms. R4 states MS-E said, grab your s** you are going down stairs. R4 is not aware of any discipline MS-E has received. R4 has not had any follow-up with facility staff in regards to his concerns.
On 4/11/22, at 11:06 AM, Surveyors reported R4 allegations to DON-B (Director of Nursing).
R4's Quarterly MDS (minimum data set) assessment, completed on 1/12/22, indicates a BIMS (brief interview for mental status) score of 15, indicating no cognitive impairment; R4 demonstrates occasional verbal behaviors towards others; R4 does not receive any psychotropic medications and is independent with ADL's (activity of daily living).
On 4/11/22, the facility initiated a Grievance Report in regards to R4's alleged concerns with MS-E . On 4/12/2022, a facility self-report investigation was sent to the State Agency regarding the alleged incident between R4 and MS-E.
On 4/12/22, at 12:50 PM, Administrator-A informed this Surveyor he is currently in the process of investigating the incident between R4 and MS-E.
On 4/13/22, at 11:24 AM, this Surveyor spoke with SW-F regarding the alleged incident between R4 and MS-E. SW-F stated she know R4 does not like MS-E. SW-F stated R4 told her that he feels MS-E has not liked him from the start. SW-F stated R4 informed her that R4 feels the men that work here (at the facility) don't like him. SW-F informed Surveyor this is the first she hearing of this.
On 4/14/22, 8:24 AM, Nursing Home Administrator (NHA)-A spoke with Surveyor regarding R4's allegations against MS-E. NHA-A stated R4 was relocated from a covid unit and MS-E did get a phone call regarding R4 requesting a TV. NHA-A stated MS-E did get R4 a TV. NHA-A stated I highly doubt the use of foul language to this resident is harmful. NHA-A informed this Surveyor this is the first time that I'm hearing that the incident was in front of SW-F.
On 4/14/22, at 8:53 AM, this Surveyor spoke with NHA-A. NHA-A acknowledged he was made aware on 4/11/22 of an alleged incident between R4 and MS-E. NHA-A stated, he immediately did a self report and had SW-F interview R4. NHA-A reviewed records from a year and half ago for any additional information that might pertain to R4's allegation against MS-E. NHA-A stated MS-E certainly was inappropriate, however removing MS-E from the work place for an isolated incident, did not seem necessary.
On 4/14/22, at 11:15 AM, this Surveyor spoke with MS-E. MS-E stated he did receive training on abuse prevention surrounding the events with R4. MS-E stated he has been working since 4/11/22 (when the facility was informed of the alleged incident between R4 and MS-E). MS-E stated he was not told of any job limitations or restrictions from resident care areas while the facility was completing their investigation. This Surveyor verified MS-E's time worked at the facility by reviewing MS-E's time sheet. This Surveyor reviewed MS-E's time sheet and verified MS-E worked at the facility during the facility investigation process. MS-E stated he was not told of any work restrictions imposed during the facility investigation process.
On 4/14/22, 11:21 AM, NHA-A provided this Surveyor with a Review Employee Warning Document for MS-E, dated 4/11/22. The reason for the warning was documented as: use of profanity in workplace, inappropriate and potentially abusive. To avoid further discipline employee should have immediate abuse training with NHA and have no direct resident (1:1 contact) until further notice.
No further information was provided as to why MS-E was working in patient care areas while the facility was conducting an alleged abuse investigation.
Based on interview and record review the Facility did not protect Residents during 2 (R2, R4) of 2 investigations for allegations of mistreatment.
* On 4/11/22 Surveyor reported an allegation of mistreatment regarding R2 to Administrator-A involving CNA (Certified Nursing Assistant)-C. CNA-C was initially removed from the Facility on 4/11/22 but was allowed to work later during the evening shift and on 4/12/22 providing Resident care while the Facility was conducting their investigation.
* On 4/11/22 Surveyor reported an allegation of verbal abuse and intimidation regarding R4 to DON (Director of Nursing)-B involving MS (Maintenance Supervisor)-E. MS-E was not removed from Resident contact during the Facility's investigation.
Findings include:
The Resident Safety Abuse Policy with a revised date of 2/21 under procedure for investigation documents d. The supervisor will ensure that the resident(s) is/are protected from further potential abuse, neglect, exploitation or mistreatment while the investigation is in progress.
1.) R2's diagnoses includes Diabetes Mellitus, Atrial Fibrillation, Chronic Obstructive Pulmonary Disease, Hypertension, sleep apnea, and morbid obesity.
The annual MDS (minimum data set) with an assessment reference date of 12/28/21, documents a BIMS (brief interview mental status) score of 15 which indicates R2 is cognitively intact.
On 4/11/22, at 9:50 a.m., during the screening process Surveyor asked R2 if he has any concerns regarding how staff treats him. R2 informed Surveyor CNA-C is a trouble maker. Surveyor asked R2 what he means. R2 informed Surveyor CNA-C is rude and treats him like shit. R2 explained he has a bipap machine which requires distilled water and ask her to fill it up. R2 informed Surveyor, CNA-C told him to do it himself. R2 informed Surveyor he is unable as he can't walk to get the water and CNA-C told him to get a wheelchair. R2 informed Surveyor CNA-C has left him on the toilet a while back and CNA-C threatened him that she will leave him in the bathroom. R2 stated I hold it until someone else can get me. Surveyor asked how long ago this was. R2 informed Surveyor a week ago or few weeks, can't keep an eye on time. Surveyor asked R2 if he reported this to anyone. R2 informed Surveyor there was a day that a lady came up and he told her but can't remember her name. Surveyor asked if he reported this to anyone else. R2 replied no not that I remember.
On 4/11/22, at 10:16 a.m., Surveyor reported R2's allegations to Administrator-A. Surveyor asked Administrator-A if this was ever reported to him prior. Administrator-A replied no and indicated this is foreign to him. Administrator-A informed Surveyor they would get on this right away.
On 4/11/22, at 1:59 p.m., Surveyor asked R2 if anyone has spoken to him. R2 informed Surveyor the Administrator was here and SW (Social Worker)-F. Surveyor asked R2 if he told SW-F about CNA-C. R2 replied yes that is the second time I told her. R2 informed Surveyor he told SW-F this is the second time I'm telling you.
On 4/12/22, at 7:56 a.m., while Surveyor was on R2's unit Surveyor observed CNA-C working on the unit.
On 4/12/22, at 10:48 a.m., Surveyor asked SW-F if she spoke to R2 yesterday. SW-F replied I did. Surveyor asked what she spoke about. SW-F explained R2 told her a few weeks ago he asked a staff member to put water in his bipap and she said no you can do it but later did it with a [NAME]. R2 also told her she left him on the toilet a few weeks ago on a Friday for half an hour and another staff member took him off. Surveyor asked SW-F if R2 had reported this to her prior. SW-F replied no. Surveyor asked SW-F if she was sure R2 hadn't reported this prior as R2 had told Surveyor this was the second time he was reporting it to you. SW-F informed Surveyor she was 100% sure and would have immediately wrote a grievance, brought it to the Administrator and started the interview process. Surveyor asked SW-F what prompted her to speak to R2. SW-F informed Surveyor her Administrator.
On 4/12/22, at 12:23 p.m. Surveyor observed CNA-C enter R31's room with a lunch tray stating I have your lunch.
On 4/12/22, at 3:18 p.m., during the end of the day meeting with Administrator-A, DON (Director of Nursing)-B, and MDS/Wound RN (Registered Nurse)-G Surveyor asked why CNA-C is working on the floor with Residents. Administrator-A informed Surveyor after talking with the resident, asking more detailed questions as to what happened, [R2] denied being threatened, and they didn't have other complaints regarding CNA-C. Administrator-A informed Surveyor he thinks R2 has a dislike for CNA-C and didn't see any concrete reason to keep her off the schedule. Surveyor asked Administrator-A if they have spoken to any other Residents. Administrator-A informed Surveyor they are in the process and he gave SW-F questions to ask. Administrator-A informed Surveyor CNA-C is a long term employee and the basis of this complaint did not justify to bar her employment. Administrator-A informed Surveyor he made a decision with the team. Surveyor informed Administrator-A Surveyor is not understanding how they are protecting Residents since their investigation is not complete and they have not spoken to other Residents.
On 4/13/22, at 7:54 a.m., Administrator-A informed Surveyor they took [CNA-C] back off the schedule stating they were trying to do the right thing.
On 4/14/22, Surveyor reviewed CNA-C's time card and noted on 4/11/22 CNA-C punched out at 10:40 a.m. CNA-C returned and worked on 4/11/22 from 6:12 p.m. to 9:16 p.m On 4/12/22 CNA-C worked 6:23 a.m. to 10:26 a.m. and 11:05 a.m. to 2:50 p.m.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0625
(Tag F0625)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** *.) R36 medical record was reviewed by Surveyor. R36 has an activated Power of Attorney for Healthcare. The Quarterly MDS(minimu...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** *.) R36 medical record was reviewed by Surveyor. R36 has an activated Power of Attorney for Healthcare. The Quarterly MDS(minimum data set) assessment completed on 3/15/22 indicates a 0 for BIMS(brief interview of mental status), which means severe cognitive impairment.
R36 was sent out to the hospital on [DATE] at 11:00 AM. R36 was transferred due to high blood pressure, lethargy and loss of appetite over the weekend. The physician and POA(Power of Attorney) aware. of transfer. This was a 911 call. R36 returned to the facility on [DATE].
On 04/13/22 at 09:44 AM Surveyor spoke with RN-G (Registered Nurse) regarding bed-hold notification documentation. RN-G indicated it is the floor nurses responsibility to send the paper work including the bed hold documents. This would be kept in the front of the resident's medical record.
There is no documentation of bed-hold notification regarding R36 transfer to the hospital in the medical record.
On 04/13/22 at 03:20 PM at the facility Exit meeting Surveyor shared the concerns with bed-hold notification. No further information was provided
Based on interview and record review the Facility did not ensure that Residents and their representatives received the proper information regarding the bed hold policy for 3 (R38, R40 & R36) of 3 Residents that were transferred to the hospital.
Findings include:
The WI (Wisconsin) Bed Hold Policy revised 10/17 under protocol documents At the time of transfer for a resident for hospitalization or therapeutic leave, the facility will provide to the resident and the resident representative written notice, see WI-Bed-Hold Acknowledgement.
1.) R38's diagnoses includes seizures, schizophrenia, diabetes mellitus, and hypertension.
On 4/11/22, at 12:24 p.m., R38 informed Surveyor he just got back from the hospital for pneumonia a few weeks ago.
The nurses note dated 3/18/22, documents Transferred to ER (emergency room) acute care hospital [name] for evaluation chest pain, chest pain moving down left arm.
The nurses note dated 3/19/22, documents Resident admitted to hospital with hypoxia and COPD (chronic obstructive pulmonary disease).
R38 was hospitalized from [DATE] to 3/22/22.
On 4/13/22, at 9:44 a.m., Surveyor asked MDS (minimum data set)/Wound RN (Registered Nurse)-G who is responsible for providing a Resident or their representative with written information regarding the bed hold policy. MDS/Wound RN-G informed Surveyor it's the floor nurses responsibility to send the paper work including the bed hold. Surveyor asked MDS/Wound RN-G for the bed hold policy provided to R38 or his representative when he was hospitalized on [DATE] through 3/22/22.
On 4/14/22, at 8:35 a.m., Surveyor informed DON (Director of Nursing)-B Surveyor still has not received the written bed hold policy provided to R38 or his representative when R38 was hospitalized [DATE] through 3/22/22.
On 4/14/22, at 8:45 a.m., DON-B provided Surveyor with a bed hold policy and bed hold acknowledgement for R38 dated 4/13/22. Surveyor informed DON-B Surveyor was looking for the bed hold policy when R38 was discharged in March to the hospital. DON-B informed Surveyor they didn't have one so they provided R38 with the bed hold acknowledgement yesterday.
2.) R40's diagnoses includes hypertension, factitious disorder imposed on self, seizures, personality disorder, nontraumatic subarachnoid hemorrhage, lymphedema, and nondisplaced segmental fracture of shaft of left tibia.
The nurses note dated 12/8/21, documents behavior: Resident called 911 to be sent to ER (emergency room) d/t (due to) wanting dressing changed to her bilateral lower extremities
resident transferred: Time of transfer: 10:00 AM ER/Acute care hospital. [name of hospital] by ambulance
Notification: Physician notified.
Resident transferred Time of Transfer: 12:33 p.m.
Transportation: by ambulance
Reason: for evaluation, Admitting DX (diagnosis): Wound Care
Notification: physician notified
Actions: Medication list sent/
Transferred to: ER/Acute care hospital. [name of hospital].
Surveyor reviewed R40's medical record and noted in the paper record there is a blank bed hold acknowledgement form.
On 4/14/22, at 9:11 a.m., Surveyor asked RN (Registered Nurse)-D when a Resident is going to the hospital are their any papers they prepare. RN-D informed Surveyor they make up a packet which consists of the physician orders, face sheet, history & physical, and advanced directives. Surveyor asked if there is anything else. RN-D informed Surveyor she believes a copy of the face sheet is given to the paramedics. Surveyor asked RN-D if she knows who provides the Resident or their representative with the written bed hold policy. RN-D informed Surveyor she believes the social worker does.
On 4/18/22, at 11:22 a.m., Surveyor informed DON (Director of Nursing)-B Surveyor was not able to locate the written bed hold policy which was provided to R40 or her representative when R40 was admitted to the hospital on [DATE]. Surveyor informed DON-B during the record review Surveyor noted there is a blank bed hold acknowledgement form in R40's medical record.
Surveyor was not provided with the written bed hold policy for R40.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0645
(Tag F0645)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility did not ensure residents' Preadmission Screening (PASARR) assessments were co...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility did not ensure residents' Preadmission Screening (PASARR) assessments were completed upon admission to the facility. This was observed with 3 (R36, R342 and R31) of 3 residents reviewed for preadmission screening assessments completed accurately .
R36, R342 and R31 did not have complete and accurate Preadmission Screening (PASARR)assessments upon admission for residents diagnosed with mental disorders and/or intellectual disabilities.
Findings include:
On 4/12/22, at 10:56 AM, Surveyor spoke with SW-F (Social Worker) who is responsible for completing and tracking Preadmission Screening (PASARR) assessments. SW-F indicated a facility sweep was conducted last November to ensure Preadmission Screenings were in place for all residents. SW-F did not indicate why some residents did not have accurate, and complete, screenings in their medical records.
1.) R36 was admitted to the facility on [DATE], with psychotropic medications prescribed and mental illness diagnosis. The PASARR (preadmission screen and resident review) was not completed correctly to include a diagnoses of a major mental illness. The required PASARR II was not completed for R36 due to the PASARR I not being completed accurately.
R36's PASARR I screen was completed on 1/3/2018 and indicates R36 is not suspected of having a serious mental illness or a developmental disability. Section A. indicates R36 has received antipsychotics, anti-anxiety and mood stabilizing medications. R34's admitting diagnoses include: major depressive disorder and anxiety disorder.
On 4/13/22, at 3:20 PM, this Surveyor shared the PASARR screening concerns at the facility exit meeting with Nursing Home Administrator-A and Director of Nursing-B. No further information was provided
2.) R342's medical record was reviewed by this Surveyor. R342 was admitted to the facility on [DATE] from another skilled nursing facility.
R342's admitting diagnosis, to this facility on 2/25/22, is documented as a mood disorder due to known physiological condition. The R342's admission medications include an antipsychotics for dementia with behavioral disturbance; antidepressant for major depressive disorder.
R342's medical record includes a PASARR (preadmission screen and resident review) I and II from a previous skilled nursing facility. The PASARR I is documented as being completed on 11/13/2019, which indicates R342 has a serious mental illness. Section A indicates only Prozac has been prescribed. R342 is not currently prescribed Prozac.
The facility did not complete an updated PASARR I screen when R342 was admitted to the facility. An updated PASARR I would have correctly identify the psychotropic medication prescribed to R342. If the facility would have correctly updated R342's PASARR I screen upon admission they would have been directed to complete a PASARR II screen, which did not occur.
On 4/13/22, at 11:33 AM, Surveyor spoke with SW-F. SW-F indicated she will have to do another PASARR I and II for R342.
On 4/14/22, at 8:00 AM, NHA-A (Nursing Home Administrator) spoke with Surveyor and indicated R342 was transferred from another skilled nursing facility and DON-B (Director of Nurses) is looking for the last PASARR that was completed by the transferring facility. NHA-A stated a PASARR was not completed upon admission to this facility because NHA-A considered R342 a direct transfer.
3.) R31 was admitted to the facility on [DATE], with diagnoses which include dependence on renal dialysis, acute & chronic respiratory failure, anoxic brain damage, and schizoaffective disorder bipolar type.
Physician's orders upon admission include Quetiapine Fumarate (Seroquel) 100 mg (milligrams) tablet with directions to administer 1 tablet twice a day. According to the October 2018 MAR (medication administration record) R31 started to receive this medication during the PM (evening) shift on 10/18/18.
Surveyor reviewed R31's electronic & paper medical record and was unable to locate a level 1 PASARR (preadmission screen and resident review).
On 4/12/22, at 10:56 a.m., Surveyor asked SW (Social Worker)-F who completes the PASARRs at the Facility. SW-F replied I do. Surveyor asked where Surveyor would be able to locate a Resident's PASARR. SW-F informed Surveyor when she started at the Facility she did an audit of Resident PASARRs. Surveyor asked what prompted her to do this. SW-F informed Surveyor she was asked by the Administrator as the Facility didn't have a social worker for a long time. SW-F informed Surveyor there were quite a few PASARRs which were not done. Surveyor informed SW-F Surveyor was unable to locate a PASARR for R31. SW-F then started looking through a stack of papers stating unfortunately she doesn't have these in alphabetical order but would find his. SW-F informed Surveyor [R31's] must of been completed and is going to ask DON (Director of Nursing)-B. Surveyor informed SW-F Surveyor would like to review R31's PASARR when it is located.
On 4/12/22, at 11:22 a.m., SW-F provided Surveyor with R31's level 1 PASARR dated 10/18/18. Surveyor noted R31's level 1 PASARR was completed incorrectly for Section A as R31 is checked for The resident is not suspected of having a serious mental illness or developmental disability. Also Section A has a question regarding mental illness for medications. No is checked for the question Within the past six months, has this person received psychotropic medication(s) to treat symptoms or behaviors of a major mental disorder under the Diagnostic and Statistical Manual of Mental Disorders, 3rd edition, revised (DSM III-R) or DSM5 (see the above box for clarification)? If the person received psychotropic medication(s) to treat a medical condition, symptoms or behaviors that are due to a medical condition, or otherwise do not suggest the presence of a major mental illness, then provide a progress note in the person's record identifying the medication(s) and the medical reason (e.g., symptoms or behaviors) for which the medication(s) is prescribed. For example, Elavil, which is an antidepressant, may be prescribed to alleviate pain; Remeron, which is an antidepressant, may be used to increase appetite that was diminished due to a stroke. Attach a copy of progress note to this Level 1 screen.
Check all applicable boxes below and check the name of the psychotropic medications the person has received within the past six months. The below list includes the trade names of commonly used psychotropic medications and is not meant to be comprehensive. Some medications are approved for multiple purposes (e.g., Paxil may be used to teat anxiety or depression; Tegretol may be used as an anticonvulsant or a mood stabilizer).
Surveyor noted for Antipsychotics - Typical the box is not checked. Also use of Seroquel is not checked.
On 4/12/22, at 3:45 p.m., Surveyor asked SW-F how the audit was completed. SW-F explained she took a census list and sent the list to BCS (Behavior Consulting Services) to see what PASARRs were completed. Surveyor asked SW-F if she reviewed completed PASARRs to ensure they were accurate. SW-F informed Surveyor she didn't. Surveyor informed SW-F R31's level 1 PASARR was inaccurate as R31 has a diagnoses of schizoaffective disorder bipolar type and admission orders included Seroquel which R31 received on day of admission. SW-F informed Surveyor she will submit a request for a Level 2 PASARR for R31.
On 4/13/22, at 3:43 p.m., during the end of the day meeting with Administrator-A and DON-B were informed of the above.
On 4/14/22 at 8:21 a.m. Surveyor was provided with a new Level 1 PASARR along with information fax to BCS on 4/13/22.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3.) R36's medical record was reviewed. R36 was admitted to the facility on [DATE] with an activated Power of Attorney.
R36's mo...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3.) R36's medical record was reviewed. R36 was admitted to the facility on [DATE] with an activated Power of Attorney.
R36's most recent Quarterly MDS(minimum data set) assessment, completed on 3/15/22, indicates a score of 0 for BIMS (brief interview of mental status), which indicates severe cognitive impairment; R36 requires supervision for eating; R36 requires 2 staff assist for bed mobility.
R36's most recent Comprehensive MDS assessment dated [DATE], documents a BIMS score of 2, indicating R36's has severely impaired decision making abilities; requires an extensive assist of 1 staff for eating.
R36 was transferred to the hospital on [DATE] due to low fluid/food intakes and lethargy. R36 was admitted with extremely low fluid levels. R36 returned to the facility on [DATE].
A nutritional note, dated 11/23/21, indicates R36 was reviewed due to a weight gain. The nutritional progress note did not address R36's recent hospitalization related to low fluid/food intake. The nutritional progress note does not address the hospital identified fluid deficit concerns. The previous nutritional note, dated 8/17/21, does not address R36's recommended fluid requirements. R36 does not have a fluid assessment before or after R36's hospital stay which began on 11/15/21 and ended on 11/23/21. R36's fluid intake report, dated November 2021, indicates on the 11/12/21, R36 had no supper intake; on 11/13/21 R36 had no food intake for breakfast and lunch, and 25 % intake for supper. R36 has no food intake documentation on 11/14/22 for breakfast, lunch, or dinner.
R36's medical record does not contain documentation of a care plan addressing R36's fluid deficit concerns.
On 4/18/22, at 10:07 AM, this Surveyor spoke with RD-Q (Registered Dietitian). RD-Q indicated she completes a comprehensive assessment for residents Annually and upon Admission. RD-Q stated the facility staff will let her know if someone isn't eating/drinking. RD-Q stated the facility nurses look at the resident fluid/food intake reports. RD-Q stated if she is told of a resident intake concern she would conduct a full evaluation. RD-Q indicated she would want to be aware of intake deficits to allow for monitoring of weight variances or concerns with extra fluid. RD-Q indicated she was not made aware of eating or drinking concerns for R36 if there is no assessment note completed. RD-Q stated she is not made aware of resident hospital visits by the facility. RD-Q stated she would not have developed a plan of care for R36 if she was not made aware of fluid intake concerns.
On 4/18/22, at 10:58 AM, this Surveyor spoke with DON-B regarding R36 not having a care plan related to concerns for R36's food and fluid intake. No additional care plan information provided.
2.) R41's quarterly MDS (minimum data set) with an assessment reference date of 3/7/22, documents a BIMS (brief interview mental status) score of 15 which indicates R41 is cognitively intact. R41 is dependent with two person physical assist for bed mobility & transfers and does not ambulate.
On 4/11/22, at 11:13 a.m., Surveyor observed R41 in bed with two transfer bars up on each side of the bed. Surveyor asked R41 if she uses the transfer bars. R41 informed Surveyor they help her to pull herself to the right or left to help the CNAs (Certified Nursing Assistants).
On 4/14/22 ,at 8:03 a.m., Surveyor observed R41 in bed on her back with the head of the bed elevated and two transfer bars up.
Surveyor reviewed R41's care plans and noted the following care plans:
* Self Care Deficit, dated 8/3/20.
* Alteration in Thought processes, forgetfulness, dated 9/11/20.
* Altered Speech pattern, dated 1/31/22.
* Potential for Adjustment, impaired, dated 9/11/20.
* Potential for Disruptive interaction, dated 8/3/20.
* Potential for Comfort, Alteration, dated 9/11/20.
* Impaired physical mobility, foot drop, dated 9/11/20.
* Alteration in nutrition, dated 9/21/20.
* Potential for hypertension, dated 9/11/20.
* Altered Thyroid function, dated 9/11/20.
* Potential for Trauma-Falls, dated 8/3/20
* Potential for Tissue integrity impairment, dated 8/3/20.
* Need to evaluate potential to be discharged to less restrictive environment, dated 8/3/20.
* Potential for adverse medication side effects, Potential for Tardive Dyskinesia, dated 9/11/20.
Surveyor was unable to locate a care plan for R41's transfer bars.
On 4/14/22, at at 3:56 p.m., Surveyor informed Administrator-A and DON (Director of Nursing)-B Surveyor is unable to locate a care plan for R41's transfer bars.
Surveyor was not provided with a transfer bar care plan for R41.
Based on interview and record review the facility did not ensure 3 (R12, R41 and R36) of 12 residents reviewed had a comprehensive care plan.
R12 has insomnia and is prescribed melatonin at bedtime for insomnia. R12 does not have a comprehensive care plan that addresses his insomnia.
R41 has transfer bars on the bed and does not have a comprehensive care plan that addresses the need for transfer bars.
R36 is dependent on staff for fluid needs, was hospitalized for severe fluid deficits and receives a diuretic medication. R36 did not have a plan of care developed to meet their fluid needs
Findings include:
1) R12 was admitted to the facility on [DATE] with diagnoses of sleep apnea, blindness in right eye, type 2 diabetes and heart failure.
R12's physician order dated 11/30/21, indicates R12 was prescribed melatonin 15 mg (milligrams) at bedtime for insomnia.
The facility completed a sleep assessment on 4/5/22 indicating R12's need for melatonin for sleep.
Surveyor reviewed R12's comprehensive care plan and did not find a care plan that addresses R12's insomnia and the use of melatonin.
On 4/13/22, at 3:30 p.m., during the daily exit meeting with DON (Director of Nursing) B and NHA (Nursing Home Administrator) A, Surveyor explained R12 is using melatonin for sleep and a sleep assessment was completed but Surveyor was unable to locate a comprehensive care plan addressing R12's sleep concerns, which include insomnia.
On 4/14/22, DON B provided the Surveyor with a comprehensive care plan, dated 4/13/22, for R12 that addresses his insomnia. Surveyor asked DON B if this care plan was created after the meeting on 4/13/22 and DON B stated yes it was.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0660
(Tag F0660)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on an interviews and record review, the facility did not develop, or implement an effective discharge plan for a resident....
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on an interviews and record review, the facility did not develop, or implement an effective discharge plan for a resident. This was discovered with 1 (R4) of 2 residents expressing a desire to discharge to the community. R4 expressed desire to return back to the community and there is no documentation of a discharge plan being developed or implemented.
Findings include:
On 4/12/22, at 7:55 AM, R4 indicated they do not want to live at the facility. R4 indicated he wanted to be more independent and move back to the community.
R4's medical record was reviewed. R4 has resided in the facility since 7/9/2018, and was admitted for rehabilitation services.
R4's most recent Quarterly MDS (minimum data set) assessment, completed on 12/24/21, indicates R4 does not have any cognitive impairments and requires set-up assistance for activities of daily living. R4 also administers his own medication.
On 8/30/21, R4's medical record documents a social service progress: [Resident's name] would like to have his own apartment along with service as needed. R4 indicated they were interested in a assisted living place in [NAME]. R4 will have to convert to Community Care in order to move in this assisted living. With R4's permission the writer of the this note faxed over medical and financial information to the assisted living facility. The assisted living facility is going to fax writer an application to fill out with resident.
R4's medical record does not contain documentation of the assisted living application status or process. There is no further documentation regarding conversations with R4 related to discharging from the facility,
On 4/13/22, at 11:09 AM, this Surveyor spoke with SW-F (Social Worker) regarding R4's discharge plan. SW-F indicated R4 had changed his mind about the assisted living and wanted to move in with his girlfriend. SW-F indicated R4 now does not want to live with his girlfriend. R4 now wants to live in an apartment in Milwaukee. SW-F indicated R4 has a history of leaving apartments in bad condition and nobody wants to rent to him. SW-F has not documented any discharge conversations or planning with R4. SW-F stated she has talked with R4 about moving. SW-F recalled that there have been community resources attempting to assist, however R4 has rental issues preventing apartment residency. SW-F did not document dates of the conversations with R4 or where R4 is in the process of meeting his desired discharge goal.
On 4/13/22, at 3:20 PM, this Surveyor shared the discharge planning concerns with Nursing Home Administrator-A and Director of Nursing-B at the facility exit meeting. No further information was provided.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the Facility did not provide dialysis consistent with professional standards of practice fo...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the Facility did not provide dialysis consistent with professional standards of practice for 1 (R31) of 1 Residents reviewed for dialysis.
* R31's physician orders did not include monitoring of the access site until 4/12/22. R31's medical record does not include documentation of the assessment of R31's access site, monitoring for complications before and after dialysis or which arm to avoid for blood pressure.
Findings include:
The Dialysis Management policy and procedure last revised 11/18, under purpose documents Residents receiving end stage renal disease (ESRD) services such as hemodialysis (HD) in a certified dialysis center or peritoneal dialysis (PD) either in the nursing facility or offsite in a dialysis center will receive care and services for dialysis management according to current acceptable standards of nursing practice. The nursing facility does not provide home hemodialysis (HHD).
R31 was admitted to the facility on [DATE] with diagnosis which includes end stage renal disease. R31 receives hemodialysis Monday, Wednesday, & Friday with a chair time of 8:45 a.m. to 1:00 p.m.
R31's altered renal function care plan, dated 6/19/2019, documents approaches of
* Nurses-- Administer medications as ordered, observe for side effects and effectiveness, Monitor labs, Observe void pattern, monitor for edema, Monitor weight Assess level of consciousness, monitor for changes, Assess vascular access site for complications, Report s/sx (signs/symptoms) complications dated 6/19/19 & 4/28/21;
* Nurse Aide--Assist w (with) hygiene, Provide drinks per preference: enjoy juice encourage resident to wear loose clothing, dated 6/19/19 & 4/28/21;
* Dietary--Provide ordered diet, R.D. (Registered Dietitian) consult, dated 6/19/19 & 4/28/21;
* Activity--Encourage fluid intake, dated 6/19/19.
* Nurses-- Administer medications as ordered, observe for side effects and effectiveness, Monitor labs, Observe void pattern, monitor for edema, Monitor weight Assess level of consciousness, monitor for changes, Assess vascular access site for complications, Report s/sx complications Dialysis M-W-F (Monday-Wednesday-Friday), dated 4/28/21;
* Nurse Aide--Record Intake every shift, dialysis Monday, Wednesday, Friday, gets up early am (morning) for pick up at 8 am, returns around 2pm assist into bed after dialysis r/t (related to) fatigue, offer food, snack, drink upon return, dated 4/28/21.
The quarterly MDS (minimum data set) with an assessment reference date of 1/26/22, documents a BIMS (brief interview mental status) score of 5 which indicates severe impairment and is checked for dialysis while a Resident.
On 4/12/22, Surveyor reviewed R31's physician orders and noted the following orders related to R31's dialysis treatment. Nursing order: NOC (night) shift to complete dialysis screening form and fax to Dialysis center (number on the form) prior to pick up NOC Monday Wednesday Friday first date: 07/02/2021. Surveyor noted R31's physician orders does not include assessment of the dialysis access site or which arm to avoid for blood pressure.
Surveyor reviewed R31's electronic and paper medical record including MARs (medication administration record) & TARs (treatment administration record) and was unable to locate assessment of R31's dialysis access site, monitoring for complications before and after dialysis or which arm to avoid for obtaining R31's blood pressure.
Surveyor reviewed R31's dialysis binder which contains patient treatment information sheets with [name of] dialysis center. Information on this sheet includes pretreatment & post treatment weight, respiration, blood pressure, heart rate & temperature along with medications administered during treatment.
On 4/12/22, at 2:17 p.m., Surveyor asked RN (Registered Nurse)-D where Surveyor would be able to locate documentation of assessment of R31's dialysis access site and monitoring for complications before & after dialysis treatment. RN-D replied I don't know. Don't think I see that in the TAR. Surveyor inquired where R31's fistula is located. RN-D replied right arm. Surveyor asked RN-D where in R31's medical record Surveyor would be able to locate which arm blood pressure should be taken. RN-D replied don't think I've ever seen that. RN-D informed Surveyor a couple months ago the dialysis center called and said no one is removing paper tape so she removed the paper tape but didn't' write an order.
On 4/12/22, at 3:18 p.m., during the end of the day meeting with Administrator-A, DON (Director of Nursing)-B and MDS/Wound RN-G asked where Surveyor would be able to locate where staff are assessing R31's dialysis access site, monitoring for complications before and after dialysis or which arm to avoid for obtaining R31's blood pressure.
On 4/13/22, at 9:41 a.m., Surveyor asked MDS/Wound RN-G where Surveyor would be able to locate where staff are assessing R31's dialysis access site, monitoring for complications before and after dialysis or which arm to avoid for obtaining R31's blood pressure. MDS/Wound RN-G informed Surveyor she added monitoring of R31's dialysis access site and more specific details on the care plan. MDS/Wound RN-G also informed Surveyor at their facility they chart by exception.
On 4/13/22, Surveyor reviewed R31's physician orders and noted the following was added to the physician orders dated 4/12/22:
Nursing Order: Monitor left arm fistula for bleeding, discomfort, or redness, abnormal swelling or purulent drainage update MD (medical doctor) as needed three times a day NOC (night) AM (morning) PM (evening) first date: 04/12/22 and MISC/WT/VITAL (miscellaneous/weight/vital) TREATMENT: Check BP (blood pressure) twice a day AM PM first date 4/12/22 avoid use of left arm where fistula is located.
On 4/13/22, Surveyor noted R31's altered renal function care plan dated 6/19/2019 has been revised to include the following:
* Nurses--assess fistula to left arm for patency PRN (as needed) listening for bruit and palpate for thrill, notify MD of any bleeding or s/s (signs/symptoms) of infection dated 4/12/22.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) R342 was reviewed for unnecessary medication.
R342 was admitted to the facility on [DATE] on antipsychotics medications. Th...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) R342 was reviewed for unnecessary medication.
R342 was admitted to the facility on [DATE] on antipsychotics medications. The medical record did not contain a AIMS (abnormal involuntary movement scale) assessment to determine a baseline for side effects related to antipsychotic medication use. R342 does not have any psych service consults or assessments related to the need for or monitoring Abilify. R342 is currently taking Abilify for Dementia with behavior disturbances.
On 4/13/22, at 3:30 PM, at the facility exit meeting Surveyor asked DON-B (Director of Nurses) for AIMS information for R342. R342 was admitted from another skilled nursing facility, however there was no AIMS located in the medical record to determine baseline at admission to this facility. DON-B stated there was not a AIMS sent over from the discharging facility nor one completed at this facility.
Based on interview and record review the facility did not ensure 2 (R1 and R342) of 5 residents on psychotropic medications received the necessary psychiatric assessment and monitoring.
R1's medical record indicates R1 is administered Seroquel (antipsychotic) 50 mg (milligrams) daily for agitation. The facility is not conducting behavior monitoring regarding R1 agitation. The psychiatric note indicate R1 is having auditory hallucinations which the Seroquel assist in decreasing the hallucinations. These behaviors are not being monitored. R1 does not have side effect monitoring of Seroquel, such as an AIMS (abnormal involuntary monitoring scale).
R342 is on an antipsychotic medication and does not have side effect monitoring, such as an AIMS.
Findings include:
1) R1 was admitted to the facility on [DATE] with diagnoses of morbid obesity, COPD (chronic obstructive pulmonary disease), atrial fibrillation and sleep apnea.
The annual MDS (minimum data set) assessment, dated 12/24/21, indicates R1 is cognitively intact and needs supervision with transfers, hygiene, eating and dressing. It also indicates R1 is receiving antipsychotic medication.
R1's medical record indicates on 8/3/21 R1 was admitted to the hospital for neurologist service for video EEG (electroencephalography) monitoring. The hospital record indicates R1 has a history of seizure disorder. The hospital record indicates R1 was discharged back to the facility with Seroquel 50 mg daily. The hospital record does not indicate the reason and/or diagnosis for the Seroquel.
R1's psychiatric note, dated 9/23/21, indicates Staff reports resident has been at baseline. She continues to be angry she has a roommate & all her stuff is squeezed in 3 X # spot! she is yelling and crying about staff, them stealing and moving her things. She now states the music and noises in her head are louder and worse but had said they improved after starting Seroquel last month. Social Worker found psychotherapist through telehealth, which will hopefully start soon. The note also indicates R1 has depression and anxiety. The treatment recommendations indicate resident continued to yell at writer, did not want to take any suggestions or make any medication changes. Will not take depakote for mood. Follow up appointment 2 months.
R1's psychiatric note dated 12/29/21 indicate Staff reports resident has been at baseline. When writer came into room, she immediately started yelling because people stole her belongings when she was in the hospital, How would you feel if that happened to you? It's not OK for them to take my things! She asked why writer was there if she couldn't do anything about it & why she keeps coming back because nothing ever changes, everything is always stolen from me and no one cares! Writer was told not to come back if she can't help with her missing things. The treatment recommendations indicate Once again, resident yelled at writer did not want to take any suggestions thinks writer is able to change situations not pertaining to psych visit. She did not want to make any medication changes. Since is verbally aggressive toward writer and not willing to take recommendations she will be seen as needed.
R1 does not have any behavior monitoring for the use of Seroquel.
R1 did not have an AIMS (side effect monitoring for antipsychotic medications) in the medical record.
On 4/13/22, at 3:30 p.m., during the daily exit meeting with NHA (Nursing Home Administrator) A and DON (Director of Nursing) B, Surveyor asked if R1 had an AIMS completed. DON B stated she would look into it. Surveyor explained the concern R1 was prescribed an antipsychotic medication without clear indications for use. Surveyor explained the concern R1 was being seen by psychiatric services but psychiatric services will not being monitoring R1. Surveyor asked who will be monitoring R1 psychiatric medications. Surveyor also explained R1 does not have any behavior monitoring for the use of Seroquel. DON B stated she will get back to Surveyor with more information.
On 4/14/22, at 9:41 AM, Surveyor interviewed DON B. DON B stated R1 sees a therapist weekly via zoom. Surveyor asked if the facility has notes/documentation from the therapist and DON B stated she didn't think so. Surveyor stated to DON B it would be interesting to know why R1 is accepting of talking with the therapist but not accepting of the psych NP (Nurse Practitioner). DON B agreed that it did seem interesting. Surveyor asked DON B if the facility tried to reach out to a different psychiatric NP that possibly would have a different approach with R1 and DON B stated they didn't do that. Surveyor asked who is monitoring R1's Seroquel and any dose reduction needed. DON B stated the NP can be called as needed. Surveyor asked DON B how does she know when the NP needs to be notified. DON B was unable to answer the question.
As of 4/19/22 Surveyor did not receive any additional information.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
Based on observations, staff interview, and record review the Facility had a medication error rate of 28.57%. There were 8 errors in 28 opportunities.
R33's G (gastrostomy) tube medication was not ind...
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Based on observations, staff interview, and record review the Facility had a medication error rate of 28.57%. There were 8 errors in 28 opportunities.
R33's G (gastrostomy) tube medication was not individually administered through the G-tube. This resulted in 7 medication errors for R33.
R142 received Benadryl at 4:05 p.m. Physician orders document R142 should receive Benadryl at 1800 (6:00 p.m.).
Findings include:
The General Guidelines for Administering Medication Via Entral Tube, with an effective date of May 2018, documents Each medication is administered separately to avoid interaction and clumping. The Entral tubing is flushed with at least (15 ml (milliliter)) of water between each medication to avoid physical interaction of the medications. Tablets, powders and beads (never crushed) from opened capsules, are mixed with 15-30 ml of water prior to administration via the tube
1.) On 4/12/22, at 10:21 a.m., Surveyor observed RN (Registered Nurse)-D prepare R33's G-tube medication which consisted of one tablet Anastrozole 1 mg (milligram), one tablet Folic Acid 1 mg, one tablet Calcium 600 mg & D10 mcg (micrograms), one table Vitamin D 25 mcg, one tablet B-12 250 mcg, one tablet Magnesium Oxide 400 mg, and one tablet Aspirin chewable 81 mg. Surveyor noted RN-D dispensed all the tablets into one medication cup.
At 10:24 a.m., in a second medication cup, RN-D poured 30 cc (cubic centimeters) of ProSource.
At 10:25 a.m., Surveyor verified with RN-D there were 7 tablets in the medication cup. After verifying the number of tablets, RN-D crushed R33's medication all together in a plastic envelope and poured the crushed medications back into the medication cup.
At 10:27 a.m., RN-D poured the ProSource into a glass and added water.
At 10:29 a.m., Surveyor and RN-D entered R33's room. RN-D washed her hands, placed gloves on and filled the graduate with water. RN-D poured water into the medication cup containing R33's crushed medication, checked for residual and flushed R33's G-tube with 60 cc of water.
At 10:31 a.m., RN-D withdrew the medication & water into a syringe, added additional water in the medication cup and withdrew medication with water. RN-D administered R33's medication via the G-tube, flushed R33's G-tube with water, administered the ProSource, and flushed the G-Tube with 60 cc of water.
At 10:35 a.m., RN-D removed her gloves and washed her hands.
On 4/12/22, at 10:36 a.m., Surveyor asked RN-D why she crushed all of R33's medication together and did not administer them individually. RN-D informed Surveyor she goes by the premise that Residents who receive their medication are mixed with pudding so she does the same thing with tube feeding. RN-D stated she don't really see the necessity, may just be me.
Surveyor reviewed R33's physician orders in the electronic and paper medical record signed on 2/28/22 and did not note an order indicating R33's medication can be crushed all together and administered together via the G-tube.
On 4/14/22, at 10:45 a.m. Surveyor asked MDS (minimum data set)/Wound RN-G what is the expectation when nurses are administering G-tube medication. MDS/Wound RN-G informed Surveyor when the nurse comes in they are proven to be competent and function as a safe nurse, follow policies and anything that is deviated is not our standard of practice. Surveyor asked when preparing G-tube medication should they be dispensed in individual medication cups. MDS/Wound RN-G replied yes. Surveyor asked if the medication should be crushed individually and then poured back into individual medication cups. MDS/Wound RN-G replied yes and explained the medication has to be administered separately and don't use the same pouch. MDS/Wound RN-G stated we follow the guidelines and that's what we expect. Surveyor informed MDS/Wound RN-G of the observation with RN-D crushing R33's medication all together and administering the medication all together through the G-tube.
This observation resulted in 7 medication errors for R33.
2.) On 4/12/22, at 3:55 p.m. Surveyor observed LPN (Licensed Practical Nurse)-J prepare R142's medication which consisted of one tablet of Senna Plus 50/8.6 mg (milligrams), one half tablet Baclofen 10 mg, and one tablet Diphendydramine (Benadryl) 25 mg into a medication cup.
At 3:59 p.m., Surveyor accompanied LPN-J to the medication room where LPN-J removed one tablet of Prednisone 20 mg from contingency. LPN-J then dispensed the one tablet of Prednisone 20 mg into the medication cup.
At 4:02 p.m., Surveyor verified there were four tablets in the medication cup with LPN-J.
At 4:04 p.m., Surveyor entered R142's room with LPN-J. LPN-J washed her hands and R142 received his Benadryl telling LPN-J those I'll keep referring to the rest of his medication. LPN-J informed R142 she could bring the rest of his medication back, spoke with R142 about taking the rest of his medication. R142 agreed and LPN-J administered the rest of R142's medication.
On 4/14/22, at 12:18 p.m., Surveyor reviewed R142's physician orders. Surveyor noted R142's physician orders include Diphendydramine hcl 25 mg table dose ordered (1 tablet/25 mg) by mouth every 6 hours 1200 (12:00 p.m.) 1800 (6:00 p.m.) 0000 (12:00 a.m.) 0600 (6:00 a.m.) first date 4/11/22 for allergic skin reaction.
On 4/14/22, at 12:43 p.m., Surveyor asked MDS (minimum data set)/Wound RN (Registered Nurse)-G if a medication is ordered for 6:00 p.m. time can this medication be given. MDS/Wound RN-G informed Surveyor if the medication is ordered specifically at this time it is given a hour before or a hour after. Surveyor informed MDS/Wound RN-G of R142 Benadryl being administered at approximately 4:00 p.m. and is ordered for 6:00 p.m.
This observation resulted in a medication error for R142.
On 4/14/22, at 3:56 p.m., Administrator-A, DON (Director of Nursing)-B and MDS/Wound RN-G were informed of the above.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0576
(Tag F0576)
Could have caused harm · This affected multiple residents
Based on individual and group interview, the facility does not always provide reasonable access to residents' mail. Mail that is delivered to the facility on Saturdays is not always delivered to the r...
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Based on individual and group interview, the facility does not always provide reasonable access to residents' mail. Mail that is delivered to the facility on Saturdays is not always delivered to the residents on that same day. At times mail is sorted and then if someone is uncertain if the resident should receive the mail it is placed into an office until Monday. This affected 5 out of 5 residents in council meeting and had the potential to affect all 42 residents in the facility.
Findings include:
During Resident Council held on 04/12/22 at 01:30 PM, R41 and R39 report that they have not received mail on Saturdays in a very long time. R39 reported that she recalled getting mail on a Saturday but most of the time the mail sits over the weekend until Monday. R15 stated that on Saturdays the mail goes in the front office. When staff come in on Monday then the mail is delivered. R11 reported not ever receiving any mail.
On 4/13/22 at 01:47 PM Surveyor interviewed the SW (Social Worker)-F who stated that the AD (Activity Director)-M delivers the mail every day. When asked if this includes Saturdays, she stated, No just Monday through Friday.
On 4/13/22 at 01:51 PM Surveyor interviewed AD-M regarding the process for mail delivery. AD-M stated, NHA (Nursing Home Administrator)-A goes through the mail first then will place it in my mailbox where I will then deliver every day to the floors. AD-M reports that mail is unopened. When asked about Saturdays AD-M stated, I'm not here on Saturdays. The mailman delivers to the front and a nurse will come downstairs and will disperse it. When I was an aide, I put it under the business office door. AD-M stated she has been in the activity director position since May 2021.
On 04/13/22 at 02:04 PM Surveyor interviewed RN (Registered Nurse)-D and asked if she works on Saturdays and if she was aware of how mail is delivered to residents. RN-D reported that she works every other Saturday and that if she hears the doorbell she will go down to the front and get the mail and bring it in. RN-D reports that she will deliver it if she can otherwise, she takes the mail to the office; unless it's a package. RN-D will deliver packages to residents.
On 04/13/22 at 02:09 PM Surveyor interviewed LPN (Licensed Practical Nurse)-N and asked if she works on Saturdays and if she was aware of how mail is delivered to residents. LPN-N reported she does work on Saturdays but does not know the process for delivering mail to residents.
On 04/13/22 at 02:12 PM Surveyor interviewed CNA (Certified Nursing Aide)-O and asked if she was aware of the mail delivers process to resident on Saturdays. CNA-O reported that she sometimes goes down to front and will deliver the mail to residents she knows who can read. Other mail she will put under the front office door.
On 04/13/22 at 03:33 PM Surveyor interviewed NHA-A regarding mail delivery on Saturdays. NHA-A reported that he talked to the mail carrier about it in the past. NHA-A stated The mail carrier will not wait for staff to come to the door. So, we have not had normal delivery on Saturdays since the front door has been locked for covid screenings. When asked how long residents have not been receiving regular Saturday mail delivery he stated, I'm not sure. It's been a while. Probably since the onset of covid. Since we had to lock the doors. I am considering an alternative holding place.
On 04/18/22 at 03:05 PM Surveyor requested the facility's mail policy.
On 04/19/22 at 10:24 AM Surveyor went to the administrators' office where VP (Vice President)-U and DON (Director of Nursing)-B were present and requested a policy for mail. VP-U reported they do not have a mail policy other than following CMS guidelines for mail to be delivered promptly to residents within 24 hours. VP-U stated that since the onset of covid and locking of front doors that mail has not been delivered. They have contacted the post office and informed them that they are working on a solution so mail can be delivered.
On 04/19/22 at 10:33 AM VP-U handed Surveyor a copy of their plan moving forward to correct mail delivery to residents on Saturdays. It states, The charge nurse on Saturday is to receive the mail, from mailbox. Which the key will be left in med room. After going through the mail, the charge nurse then hands off the mail to the lead CNA or the staff member in charge of activities for the day. Staff member will deliver mail to the residents. The remaining mail will be placed in the business office, in the administrator mailbox.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0678
(Tag F0678)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility did not ensure basic life support, including cardiopulmonary resuscitation (CP...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility did not ensure basic life support, including cardiopulmonary resuscitation (CPR), would be available 24 hours a day, if needed for residents requesting full code status.
The facility did not have an updated list of nursing staff that were current with CPR certification. The facility did not ensure a CPR certified staff member was scheduled on each shift daily. This could affect all residents who have requested to be full-code and want cardiopulmonary resuscitation.
Findings include:
The facility policy entitled, Cardiopulmonary Resuscitation (CPR) or Do-Not-Resuscitate (DNR) Orders, dated as last revised on 1/21, documents: . 5. The facility requires all licensed nursed to be CPR certified and to lead the emergency response. If there is another CPR-certified staff member present, they may assist with CPR delivery at the direction of the licensed nurse.
On [DATE], at 2:18 PM, this Surveyor interviewed Licensed Practical Nurse (LPN)-N, who stated, she believes all licensed staff who work at the facility are CPR certified and can assist when a code is called. LPN-N stated the facility keeps track of all licensed staffs' CPR certification status and when the staff are due for recertification the facility will provide a class so staff can renew their certification. LPN-N stated she was aware her CPR certification had expired but she was uncertain the of the date it expired. LPN-N stated her wallet was stolen sometime ago and her CPR certification card was in the wallet. LPN-N stated the facility realized LPN-C's CPR certification had expired and the facility is going to have a CPR class on [DATE]th so she can renew her CPR certification at that time.
On [DATE], at 3:59 PM, this Surveyor interviewed Nursing Home Administrator (NHA)-A. Surveyor asked NHA-A how the facility assures they have CPR certified staff on each shift. NHA-A stated all licensed staff are required to be CPR certified. NHA-A stated the facility keeps track of each licensed staff CPR certification and it is reviewed monthly. NHA-A stated they identify staff who will need to renew their CPR certification and the facility will provide a class for recertification. NHA-A stated, he would need to check to see if the facility had a specific policy related to licensed staffs' requirement to be CPR certified and monitoring of staff's CPR certification status. Surveyor requested a list of all licensed staff and their CPR certification status from NHA-A. Surveyor informed NHA-A of LPN-N's statement that her CPR certification had expired. NHA-A stated he would need to investigate how the facility assures they have CPR certified staff available on each shift.
Surveyor reviewed the facility provided list of current staff employed by the facility. Surveyor also reviewed facility provided list of Licenses and Certificationsof nursing staff, with a run date and time of [DATE], at 5:28 PM EDT (Eastern Time) (4:28 PM Central Time). The facility Licensed and Certifications Report does not list LPN-N as having CPR certification, including even expired certification as LPN-N stated her status was. LPN-N is listed on the facility employee list as working Regular Full Time. LPN-W is listed on the Licenses and Certification Report as having CPR Certification with an expiration date of [DATE]. LPN-W is listed as working Casual status. LPN-X is not listed on the Licensed and Certification Report as having CPR certification. LPN-X is listed as working Casual status. DON-B stated LPN-X is no longer employed by the facility. DON-B stated LPN-X was only a casual nurse and hasn't pick up any shifts at the facility in several months.
Surveyor identified LPN-X is documented on the facility provided staff schedule as having worked on [DATE] on the day shift.
On [DATE], at 1:15 PM, this Surveyor interviewed Director of Nursing (DON)-B, who stated, she was aware some of the licensed staff had expired CPR Certification. DON-B stated she set up a date with a company to complete CPR training at the facility. DON-B stated if the staff are unable to attend the scheduled class, they will need to obtain CPR certification on their own. Surveyor asked DON-B when the CPR training would take place at the facility. DON-B stated she would need to look into that and would provide this Surveyor with the information. DON-B was unable to tell Surveyor when she last reviewed the Licenses and Certifications Report to identify staff with expired CPR certification. Surveyor asked DON-B how she assures the facility has CPR certified staff on every shift. DON-B stated typically she will schedule the 2 staff with expired CPR Certification with other staff that are CPR certified. Surveyor asked DON-B for a copy of the last months nursing staff schedule.
On [DATE], DON-B provided this Surveyor with the nurse staffing schedule for [DATE]. On [DATE], the facility schedule documents Certified Nursing Assistant (CNA)/Medication Technician (Med Tech)-V was scheduled to work the day shift with LPN-N. LPN-N's CPR Certification expired at an unknown date. LPN-N is not listed on the facility Licenses and Certification Report as having CPR certification and LPN-N informed this Surveyor her CPR certification had expired but she wasn't sure when. DON-B stated CNA/Med Tech-V does have CPR certification. Surveyor identified CNA/Med Tech-V is not listed on the facility list of staff with CPR Certification.
On [DATE], at 3:09 PM, Surveyor interviewed DON-B, who stated she would need to look into what date the facility has arranged for the CPR certification class to take place at the facility. Surveyor asked DON-B when the facility last provided a CPR certification class at the facility. DON-B stated the last class at the facility was held on [DATE].
Surveyor identified LPN-W's CPR certification had expired on [DATE]. This is before the last CPR certification class was provided at the facility. LPN-W's CPR certification has been expired for over a year. DON-B stated the staff with expired CPR certification need to attend the class arranged by the facility or seek out the certification on their own. DON-B stated she didn't know when she last reviewed the facility Licenses and Certification Report to identify which staff were current and which staff had expired CPR certification.
On [DATE], at 3:33 PM, Surveyor informed DON-B, [NAME] President-U and Wound Nurse-G of the above concerns. No further information was provided.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5.) On 04/11/22, at 10:09 AM, Surveyor observed R36 in their bed. Surveyor observed there were padded transfer bar's on each sid...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 5.) On 04/11/22, at 10:09 AM, Surveyor observed R36 in their bed. Surveyor observed there were padded transfer bar's on each side of R36's bed.
On 04/11/22, at 2:58 PM, Surveyor observed R36 in their bed. Surveyor observed there were padded transfer bar's on each side of R36's bed.
On 04/13/22, at 7:54 AM, Surveyor observed R36 in their bed. Surveyor observed there were padded transfer bar's on each side of R36's bed.
R36's medical record was reviewed. R36 was admitted on [DATE] with a main diagnosis of cerebella stroke syndrome. The Nurse's Note on 6/17/21 indicates a bruise to their left hand - maintenance will pad bed positioning device to reduce risk of reoccurrence. R36's Annual MDS (minimum data set) assessment, dated 9/10/21, indicates severe cognitive impairment; total dependence on staff for transfers and bed mobility.
R36's Quarterly MDS assessment, dated 3/1/22, documents severe cognitive impairment and total dependence on staff for bed mobility and transfers.
R36's medical record did not contain an assessment for the use of transfer bars/mobility bed devices.
On 4/13/22, at 3:20 PM, at the facility daily exit meeting with Nursing Home Administrator-A, and Director of Nursing-B, Surveyor shared that Surveyor was unable to locate an assessmnet for the use of the transfer bars or consents for the use of the transfer bars for R36's.
On 04/14/22, at 9:38 AM, Surveyor was provided with a Resident Safety and Assistive Device Use Acknowledgement form for repositioning bars to promote mobility for R36. This Form was dated 4/13/22 and a call was placed to R36 Power of Attorney for consent. No assessment was provided.
Based on observation, interview and record review the Facility did not assess the risk of entrapment and review the risk & benefits for 5 (R2, R31, R38, R41, & R36) of 5 Residents observed having bed rails. Examples of bed rails include but are not limited to side rails, bed side rails, safety rails, grab bars and assist bars.
Findings include:
1.) R2's diagnoses includes chronic obstructive pulmonary disease, atrial fibrillation, diabetes mellitus, morbid obesity, and congestive heart failure.
The annual MDS (minimum data set) with an assessment reference date of 12/28/2, documents a BIMS (brief interview mental status) score of 15, which indicates R2 is cognitively intact. R2 requires extensive assistance with two plus person for bed mobility & transfer and does not ambulate. Under the restraint section bed rails are coded as not being used.
On 4/11/22, at 2:04 p.m,. Surveyor observed R2 laying in bed on his back with the head of the bed up. While Surveyor was speaking with R2, R2 grabbed on to the left assist/transfer bar and sat himself up. Surveyor noted there is an assist/transfer bar on each side of the bed.
On 4/12/22, at 11:09 a.m., Surveyor observed R2 in bed on his back with the head of the bed elevated. Surveyor noted there are two assist/transfer bars on each side of the bed.
On 4/14/22, at 7:54 a.m. Surveyor observed R2 in bed on his back wearing a C-pap machine. Surveyor noted there are two assist/transfer bars up.
On 4/12/22, at 3:31 p.m., during the end of the day meeting with Administrator-A, DON (Director of Nursing)-B and MDS/Wound RN (Registered Nurse)-G Surveyor inquired where assessments could be found. Surveyor was informed it would depend on the assessment but would be under nurse charting. Surveyor informed Facility staff Surveyor was looking for a bed rail/assist bar assessment. Surveyor was informed this assessment would be in the paper chart.
Surveyor reviewed R2's electronic and paper medical record and was unable to locate an assessment for R2's assist/transfer bars.
On 4/13/22, at 9:40 a.m., Surveyor informed MDS/Wound RN-G Surveyor was unable to locate an assessment for R2's assist/transfer bars.
On 4/14/22, at 8:22 a.m., Surveyor was provided with a Resident Safety and Assistive Device Use Acknowledgement form for R2. For recommended device documents repositioning bars and purpose for recommended device documents promote mobility. Surveyor noted this form includes the expected benefit of device and potential negative outcomes. This form was signed by R2 & MDS/Wound RN-G on 4/13/22.
On 4/14/22, at 10:53 a.m., Surveyor asked MDS/Wound RN-G if there is an assessment for R2's assist/transfer bars.
On 4/14/22 Surveyor was provided with R2's bed inspection form. The section to be completed by Director of Nursing, Clinical Nurse Manager or MDS Coordinator is signed by DON-B on 4/13/22. Yes is checked for the question does resident have an assessed need for a supportive device for bed mobility that is attached to the bed frame, headboard or footboard. For write-in device documents Grab/Positioning Bar(s). The question Is the supportive device assessment completed in ECS (electronic chart system) is not answered and yes is checked for for the question Is the Safety Device Use Acknowledgement signed and completed.
2.) R31's diagnoses includes end stage renal disease, anoxic brain damage, heart failure, diabetes mellitus and schizoaffective disorder, bipolar type.
The quarterly MDS (minimum data set) with an assessment reference date of 1/26/22 documents a BIMS (brief interview mental status) score of 5 which indicates severe cognitive impairment. R31 is dependent with two plus person physical assist for bed mobility & transfer and does not ambulate. Under the restraint section bed rails are coded as not being used.
On 4/14/22, at 8:01 a.m., Surveyor observed R31 in bed on his back with the head of the bed elevated. Surveyor observed there are two assist/transfer bars up on R31's bed.
On 4/14/22, at 8:56 a.m,. Surveyor observed R31 continues to be in bed on his back with the head of the bed elevated. Surveyor observed there are two assist/transfer bars up on R31's bed.
On 4/14/22, at 1:30 p.m., Surveyor observed R31 on his back with his head leaning towards the right. Surveyor observed there are two assist/transfer bars up on R31's bed.
On 4/12/22, at 3:31 p.m., during the end of the day meeting with Administrator-A, DON (Director of Nursing)-B and MDS/Wound RN (Registered Nurse)-G Surveyor inquired where assessments could be found. Surveyor was informed it would depend on the assessment but would be under nurse charting. Surveyor informed Facility staff Surveyor was looking for a bed rail/assist bar assessment. Surveyor was informed this assessment would be in the paper chart.
Surveyor reviewed R31's electronic and paper medical record and was unable to locate an assessment for R31's assist/transfer bars.
On 4/13/22, at 9:40 a.m., Surveyor informed MDS/Wound RN-G Surveyor was unable to locate an assessment for R31's assist/transfer bars.
On 4/14/22, at 8:22 a.m., Surveyor was provided with a Resident Safety and Assistive Device Use Acknowledgement form for R31. For recommended device documents repositioning bars and purpose for recommended device documents promote mobility. Surveyor noted this form includes the expected benefit of device and potential negative outcomes. This form was signed by MDS/Wound RN-G on 4/13/22. Verbal consent was provided via the telephone from R31's POA (power of attorney) on 4/13/22.
The nurses note dated 4/13/22 documents Call placed to: POA [name] regarding: Safety and assistive device use acknowledgement form Result: verbal consent provided for repositioning bars on bed to promote mobility stated he would like form emailed for signature email.
On 4/14/22, at 10:53 a.m., Surveyor asked MDS/Wound RN-G if there is an assessment for R31's assist/transfer bars.
On 4/14/22, Surveyor was provided with R31's bed inspection form. The section to be completed by Director of Nursing, Clinical Nurse Manager or MDS Coordinator is signed by DON -B on 4/13/22. Yes is checked for the question does resident have an assessed need for a supportive device for bed mobility that is attached to the bed frame, headboard or footboard. For write-in device documents Grab/Positioning Bar(s). The question Is the supportive device assessment completed in ECS (electronic chart system) is not answered and yes is checked for for the question Is the Safety Device Use Acknowledgement signed and completed.
3.) R38's diagnoses includes epilepsy, atrial fibrillation, diabetes mellitus, schizophrenia, Parkinson's disease and hypertension.
The annual MDS (minimum data set) with an assessment reference date of 1/21/22 documents a BIMS (brief interview mental status) score of 15 which indicates cognitively intact. R38 requires limited assistance with one person physical assist for bed mobility & transfer, supervision for ambulating in room and extensive assistance with one person physical assist for ambulating in the corridor. Under the restraint section bed rails are coded as not being used.
On 4/11/22 at 9:42 a.m. Surveyor observed R38 in bed on his right side. Surveyor observed there are large padded assist/transfer bars up on each side of the bed.
On 4/13/22 at 8:58 a.m. Surveyor observed R38 in bed on his back. Surveyor observed there are two large padded assist/transfer bars up on each side of the bed and R38's wheelchair is along the left side of the bed.
On 4/12/22 at 3:31 p.m. during the end of the day meeting with Administrator-A, DON (Director of Nursing)-B and MDS/Wound RN (Registered Nurse)-G Surveyor inquired where assessments could be found. Surveyor was informed it would depend on the assessment but would be under nurse charting. Surveyor informed Facility staff Surveyor was looking for a bed rail/assist bar assessment. Surveyor was informed this assessment would be in the paper chart.
Surveyor reviewed R38's electronic and paper medical record and was unable to locate an assessment for R38's assist/transfer bars.
On 4/13/22 at 9:40 a.m. Surveyor informed MDS/Wound RN-G Surveyor was unable to locate an assessment for R38's assist/transfer bars.
On 4/14/22 at 8:22 a.m. Surveyor was provided with a Resident Safety and Assistive Device Use Acknowledgement form for R38. For recommended device documents repositioning bars and purpose for recommended device documents promote bed mobility. Surveyor noted this form includes the expected benefit of device and potential negative outcomes. This form was signed by MDS/Wound RN-G on 4/13/22. Verbal consent was provided via the telephone from R38's POA (power of attorney) on 4/13/22.
On 4/14/22 at 10:53 a.m. Surveyor asked MDS/Wound RN-G if there is an assessment for R38's assist/transfer bars.
On 4/14/22 Surveyor was provided with R38's bed inspection form. The section to be completed by Director of Nursing, Clinical Nurse Manager or MDS Coordinator is signed by DON -B on 4/13/22. Yes is checked for the question does resident have an assessed need for a supportive device for bed mobility that is attached to the bed frame, headboard or footboard. For write-in device documents Grab/Positioning Bar(s). The question Is the supportive device assessment completed in ECS (electronic chart system) is not answered and yes is checked for for the question Is the Safety Device Use Acknowledgement signed and completed.
4.) R41's diagnoses includes hypertension, bipolar disease, and anxiety.
The quarterly MDS (minimum data set) with an assessment reference date of 3/7/22 documents a BIMS (brief interview mental status) score of 15 which indicates cognitively intact. R41 is dependent with two plus person physical assist for bed mobility & transfer and does not ambulate. Under the restraint section bed rails are coded as not being used.
On 4/11/22 at 9:47 a.m. Surveyor observed R41 in bed on her back with the head of the bed elevated with a book in her hand. Surveyor observed there is an assist/transfer bar up on each side of her bed.
On 4/11/22 at 10:46 a.m. Surveyor asked R41 if she uses the assist/transfer bars on her bed. R41 informed Surveyor she uses the bars to pull herself right or left to help the CNA's (Certified Nursing Assistants).
On 4/12/22 at 7:52 a.m. Surveyor observed R41 in bed on her back with the head of the bed elevated. Surveyor observed there is an assist/transfer bar up on each side of her bed.
On 4/12/22 at 3:31 p.m. during the end of the day meeting with Administrator-A, DON (Director of Nursing)-B and MDS/Wound RN (Registered Nurse)-G Surveyor inquired where assessments could be found. Surveyor was informed it would depend on the assessment but would be under nurse charting. Surveyor informed Facility staff Surveyor was looking for a bed rail/assist bar assessment. Surveyor was informed this assessment would be in the paper chart.
Surveyor reviewed R41's electronic and paper medical record and was unable to locate an assessment for R41's assist/transfer bars.
On 4/13/22 at 9:40 a.m. Surveyor informed MDS/Wound RN-G Surveyor was unable to locate an assessment for R41's assist/transfer bars.
On 4/14/22 at 8:22 a.m. Surveyor was provided with a Resident Safety and Assistive Device Use Acknowledgement form for R41. For recommended device documents repositioning bars and purpose for recommended device documents promote mobility. Surveyor noted this form includes the expected benefit of device and potential negative outcomes. This form was signed by MDS/Wound RN-G on 4/13/22. Verbal consent was provided via the telephone from R38's POA (power of attorney) on 4/13/22.
The nurses note dated 4/13/22 documents Call placed to POA sister [name] regarding : safety and assistive device use acknowledgement form result verbal consent provided for repositioning bars o sic (on) bed to promote mobility.
On 4/14/22 at 10:53 a.m. Surveyor asked MDS/Wound RN-G if there is an assessment for R41's assist/transfer bars.
On 4/14/22 Surveyor was provided with R41's bed inspection form. The section to be completed by Director of Nursing, Clinical Nurse Manager or MDS Coordinator is signed by DON -B on 4/13/22. Yes is checked for the question does resident have an assessed need for a supportive device for bed mobility that is attached to the bed frame, headboard or footboard. For write-in device documents Grab/Positioning Bar. The question Is the supportive device assessment completed in ECS (electronic chart system) is not answered and yes is checked for for the question Is the Safety Device Use Acknowledgement signed and completed.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, the facility did not ensure that food was stored, prepared and served under sanitary conditions in 1 of 1 serving kitchens. There was no temperature ...
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Based on observation, interview and record review, the facility did not ensure that food was stored, prepared and served under sanitary conditions in 1 of 1 serving kitchens. There was no temperature monitoring, and no sanitation provided in the kitchenettes on the 2nd and 3rd floor. This had the potential to effect all 42 residents currently in the facility.
*On 4/11/22, Surveyor observed 4 large cans of Pumpkin (106 oz) with a best by date of December 2019 in the facility dry food storage room.
*On 4/11/22 and 4/12/22, Surveyor observed 4 black shelving units in the cooler that do not have 6 in clearance from the ground.
* On 4/11/22 and 4/12/22 Surveyor observed debris under shelving, frozen to floor in freezer.
* The food was not prepared to the required temperatures, nor in regulated temperature controlled equipment.
* Thermometers used for temperature monitoring of food were not sanitized properly.
* Food was not prepared in a appetizing manner for mechanically altered diets.
* The kitchenettes on the 2nd and 3rd floor contained refrigerators with freezer that were not kept in a sanitary fashion, nor monitored for appropriate temperatures.
Findings include:
STORAGE
The facilities food storage policy, entitled Food Storage Standards, dated 5/17 documents under section 1. Criteria for Refrigerator Storage .
d. Refrigerator storage areas meet FDA (Food and Drug Administration) or state standards (i.e. 6 inches off the floor, clean, slatted shelving).
On 4/11/22, at 9:35 AM, this Surveyor observed the main cooler where 4 black shelving units did not have 6 inch clearance from the floor.
On 4/12/22, at 8:57 AM, this surveyor used a standard tape measure to measure the clearance from floor to base of first shelf. Shelf has 3 inch clearance from floor. Items observed being stored on the bottom shelf of the 4 shelving units are a box of onions, box of potatoes, box of grapefruit and box of eggs.
On 4/12/22, at 8:59 AM, Surveyor interviewed the DM-K (Dietary Manager). Surveyor asked DM-K if the shelves were 6 inches off the floor. DM-K stated, No and that they were always like this. DM-K indicated they will get maintenance to raise the shelves.
SANITARY/STORAGE for COOLERS/FREEZERS AREAS
The facilities food storage policy, dated 5/17, entitled Food Storage Standards documents under section 2. Criteria for Freezer Storage .
g. Freezers are cleaned and inspected on a regular basis.
On 4/11/22, at 9:35 AM, this Surveyor observed the freezer with debris frozen to floor under the shelving.
On 4/12/22, at 9:00 AM, this Surveyor observed the freezer with DM-K and debris was noted to be frozen to the floor under shelving. DM-K confirmed it was not clean and stated, I'd have to turn freezer off to clean it because it is frozen to floor.
The facilities food storage policy, dated 5/17, entitled Food Storage Standards documents under section 3. Criteria for Dry Food Storage .
h. Storage area is kept clean, secure, and is inspected regularly .
j. Personnel look for and follow best before dates. They also honor Store in a cool dry place or keep in the refrigerator once opened. (Note: Best before dates mean personnel must look for additional instructions on the label; best before dates also mean the item is no longer at its best quality but may still be safe to eat.)
On 4/11/22, at 9:35 AM, this Surveyor observed 4 large cans of Pumpkin (106 oz) with a best by date of December 2019.
On 4/11/22, at 9:38 AM, this Surveyor informed NHA-A (Nursing Home Administrator) of the findings. Surveyor asked what the expectation is for canned food that is expired. NHA-A stated that expired food should be removed and disposed of. Surveyor then showed the Administrator the 4 large cans of Pumpkin (106 oz) in the dry food storage room. NHA-A stated, These are clearly past the expiration date,.
On 4/12/22, at 8:50 AM Surveyor interviewed DM-K regarding process for storing dry food. DM-K stated they use a first in, first out process and follow expiration dates on the container. I heard about yesterday and the pumpkin cans. I don't know how that happened.
On 4/18/22, at 9:09 AM, this Surveyor observed the 2nd floor kitchenette area. The freezer had a Ziploc type bag of ice and a few ice cream cups. There was no freezer thermostat. The refrigerator had a brown colored liquid in a pouring pitcher with no date or label on it. There were liquid spills in the drawers, a small Chinese takeout container unlabeled. On top of the refrigerator was a opened box of cereal, Cinnamon Toast Crunch, undated. There was no visible temperature log to verify the temperatures of the refrigerator and freezer.
On 4/18/22, at 9:16 AM, this Surveyor observed the 3rd floor kitchenette. The freezer had 3 large Ziploc type bags of ice and no thermostat. The refrigerator had 2 pitchers of orange colored juice with no dates or labels. The refrigerator inside was sticky with liquid spills. There is a build-up of ice in the back of the refrigerator. The temperature is 30 degrees Fahrenheit. There is no visible temperature log for the refrigerator and freezer.
On 4/18/22, at 9:26 AM, this Surveyor asked LPN-N (Licensed Practical Nurse) where the refrigerator and freezer temperature logs are kept. LPN-N showed Surveyor a binder with temperature log forms. There were a few times in April the refrigerators temperatures were recorded for the Kitchenette. There were no temperature recordings for the freezers. LPN-N did not know who was directly responsible for monitoring this, besides nursing.
On 4/18/22, at 10:32 AM, this Surveyor spoke with VP-U (Vice President) regarding the kitchenettes on the unit and that temperatures are not being consistently recorded. VP-U verified the temperature's have not been consistently recorded. VP-U did tell the DM-K that this would be their department.
On 4/18/22, at 10:33 AM, this Surveyor spoke with DM-K. DM-K stated they have not monitored the temperatures for the unit kitchenette refrigerators and freezers . DM-K indicated they will start doing this and thought Nursing was responsible for these areas.
On 4/18/22, at 11:08 AM, DON-B (Director of Nurses) spoke with Surveyor and indicated the kitchenettes were supposed to be monitored by the kitchen staff. DON-B stated there is no specific policy and procedure. They follow what's on the bottom of the form. The bottom of the form indicates temperature ranges for a medication refrigerator.
FOOD PREP/SANITIZATION
The facility's policy and procedure for Cooling and Reheating Food, dated 3/22, indicates the purpose is to provide uniform procedures for correctly cooling and reheating food items to safe temperatures in an effort to prevent food-borne illness. The procedure indicates for reheating food to at least 165 degrees Fahrenheit for 15 minutes. And refers to the Food Temperature Log.
The facility's policy and procedure, entitled Food Temperatures, dated 2/22, indicates the purpose is all foods will be prepared and temperatures recorded using appropriate practices and procedures to ensure safety. This policy provides guidance on properly cooking foods to required internal temperatures and taking and recording temperatures. The procedures to sanitize the thermometer between food items. The section for non-continuous cooking indicates cooled foods should be held at 41 degrees Fahrenheit and for heating it should be at least 165 degrees Fahrenheit for 15 seconds before serving it. For preparing hot foods it indicates do not use hot holding equipment to cook or reheat foods. The cooking temperatures are as follows:
-Pork 145 degrees Fahrenheit for 15 seconds
-Vegetables 145 degrees Fahrenheit for 15 seconds
On 4/12/22, at 10:10 AM, this Surveyor observed Cook-L prepare ham for the lunch meal. The ham was cold and came from the refrigerator in slices. The ham was placed in a blender to create a mechanical soft consistency. Nothing further was added. Cook-L used a spatula to get ham out of the blender then placed the ham in a container. Cook-L then proceeded to create puree consistency ham. Cook-L placed the ham in the blender. Cook-L then added hot water for malleable puree consistency. Cook-L then placed the ham in a pan. Cook-L covered the pans of ham and placed in holding/steam device. Cook-L did not take any temperatures of the ham before placing in the blender or before placing in a steamer/cooking device. The steamer/cooking device did not have any temperature gauge, or a functioning timer. It had a switch that indicated cook. The ham was for the lunch meal on this day. There were other covered containers in the steam/cook device at this time.
On 4/12/22, at 11:14 AM, this Surveyor spoke to DM-K regarding the temperature of the steam/cooking device when it does not have a temperature gauge. DM-K indicated when the food comes out of the device they take it's temperature on the tray line. DM-K indicated the steamer/cooker is pretty efficient. DM-K stated there is no temperature log for the steamer/cooking device. All the items for lunch were taken out of the steam/cooking device and brought over to the steam table in the kitchen.
Cook-L started taking food temperatures. The temperatures were as follows:
-Puree ham was at 129 F (Fahrenheit). Cook-L put the puree ham back in the cooking/ steamer device.
-Au gratin potatoes were at 162 F;
-Puree potatoes were at 132 F. Cook-L put the puree potatoes back into steamer/cooking device;
-Peas were at 134 F. Cook-L placed the peas back into steamer/cooking device;
-Puree peas were at 132 F. Cook-L placed the puree peas back into steamer/cooking device;
-Beef Stroganoff with noodles were at 165 F.
Cook-L indicated they keep any food under the safe holding temperature in the steamer/cooking device for 10 minutes.
The same probe wipe used to clean the thermometer between all temperatures taken for the above food. The thermometer was not sanitized between food items.
On 4/12/22, at 11:32 AM, Cook-L took the items from the steamer/cooking device and placed them back into the steam table.
-Puree ham was at 141 F. Cook-L dropped the thermometer into the pea container, picked it up with ungloved fingers;
-Puree potatoes were 130 F;
-Puree peas were 125 F. Cook-L dropped the thermometer into pea container, picked it up with ungloved fingers, then dropped it again, and picked it up a second time with a plastic fork;
-Cook-L then stirred the regular peas around with a spoon and took the temperature that read 152 F;
-Cook-L indicated all the puree and ground food will be going into the oven at 350 F instead of the cooker/steamer device. This included potatoes, ham and peas.
The same probe wipe used to clean the thermometer between all temperatures taken for the above food. The thermometer was not sanitized between food items.
On 4/12/22, at 11:38 AM, Cook-L placed all puree food items (peas, potatoes, ham) into the oven at 350 F.
On 4/12/22, at 11:44 AM, Cook-L took out the pureed items from the oven.
-Puree ham was at 110 F and Cook-L placed it back into the oven;
-Puree peas were at 147 F;
-Puree potatoes were at 160 F.
The same probe wipe used to clean the thermometer between all temperatures taken for the above food. The thermometer was not sanitized between food items.
Cook-L decided to start plating up food for resident room trays.
On 4/12/22, at 11:59 AM, Cook-L removed the puree ham from the oven and it was tempted at 122 F. This Surveyor observed the puree ham to appeared dried up and burnt around the edges. DM-K threw out the puree ham. DM-K took mechanical ground ham to puree. DM-K warmed up some milk in the microwave in a bowl. DM-K then added the hot milk to the ground ham in the food processor. DM-K did not measure out the milk or ham. DM-K then pureed the milk and ham together. DM-K then scooped the puree ham into a bowl and placed it in the microwave for a minute. DK-M took the temperature of the puree ham after stirring it up and it was 142 F. DM-K then placed the puree ham into the microwave for 30 seconds and retook the temperature which was 147 F.
On 4/13/22, at 9:47 AM, this Surveyor spoke with DM-K. DM-K stated they do not take temperatures of the food before it goes in the steamer/cooker. DM-K stated there is not a manual for the cooking steamer machine that they are aware of. DM-K did not know the temperature of the steamer/cooker nor anything more about it. DM-K does not have a specific recipe for puree ham. DM-K stated the facility uses a generic guideline for puree food.
On 4/13/22, at 3:30 PM, this Surveyor shared the above concerns at the facility exit meeting.
On 4/14/22, at 9:12 AM, this Surveyor was provided a Vulcan Installation & Operation Manual - VPX Series Steamers Model VPX5 ML-126588 for the cooking/steamer device used at the facility. This is a device for steaming food, it is not a cooking device. The manual does not identify any internal cooking temperature of device because it's a steamer.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
* On 4/12/22 from 10:21 a.m. to 10:35 a.m. Surveyor observed RN (Registered Nurse)-D prepare R33's medication, check for residual, flush R33's gastrostomy tube and administer R33's medication. During ...
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* On 4/12/22 from 10:21 a.m. to 10:35 a.m. Surveyor observed RN (Registered Nurse)-D prepare R33's medication, check for residual, flush R33's gastrostomy tube and administer R33's medication. During this observation RN-D's surgical mask was under RN-D's chin and was not covering her nose & mouth.
* On 4/12/22 at 10:39 a.m. Surveyor observed RN-D administer R342 his medication. Surveyor observed RN-D's surgical mask is under her chin and is not covering her nose & mouth.
* On 4/13/22 from 8:42 a.m. to 8:49 a.m. Surveyor observed RN-D prepare R22's medication, administer R22's oral medication, nasal spray, and inhaler. During this observation Surveyor observed RN-D was not wearing her surgical mask properly as the mask was not covering RN-D's nose.
* On 4/13/22 at 11:09 a.m. Surveyor observed RN (Registered Nurse)-D at the medication cart in the hallway preparing R22's medication. Surveyor observed RN-D's surgical mask is under her chin and is not covering RN-D's nose & mouth. At 11:11 a.m. Surveyor observed RN-D administer R22's inhaler and by mouth medication. Surveyor observed RN-D's surgical mask is under her chin and is not covering RN-D's nose & mouth.
On 4/13/22 at 3:43 p.m. Administrator-A, DON (Director of Nursing)-B were informed of the above and MDS/Wound RN-G were informed of the above.
Based on observation, interview and record review the facility did not ensure the infection surveillance report and infection rates were accurate and RN (Registered Nurse) D was observed not wearing her PPE (Personal Protective Equipment) appropriately. This had the potential to affect all 42 residents in the facility.
Findings include:
1) The facility Infection Prevention and Control Program policy with revised date of 1/20 indicate:
2. Surveillance .
a. Assessment population: The scope of the infection prevention and control program will include whole-house surveillance of all residents, staff members, volunteers, visitors and contracted individuals providing services to the residents.
d. Collecting surveillance data: Concurrent surveillance (looking at each infection as it happens to determine cause, pattern, trend, etc) will be utilized for timely intervention of issues. Retrospective surveillance (looking at the number of infections over a designated period of time) will be utilized to monitor overall program efficacy. The surveillance process consists of collecting data on individual cases and determining whether or not an HAI (Healthcare-Associated Infection) is present by comparing the collected data to the Surveillance Criteria for Monitoring Infections table. The data collected will come from nursing home rounds, staff reports, chart reviews, laboratory or radiology reports, treatment reviews, antibiotic usage data and clinical observations. The standardized format for data collection will be the facility Infection Control Log (ECS/electronic charting system) charting system for residents and the Infection Control Log-Employee (paper form) for all staff members.
g. Analysis and reporting of surveillance data: .
i. The licensed nurse will input surveillance data for residents into the Infection Control Log folder in ECS on a daily basis as the condition occurs. The IPCO (Infection Prevention and Control Officer) or designee will review the contents of this data folder daily along with the Infection Control Log-employee, and communicate any patterns or trends to the facility ICC (Infection Control Committee) during the daily facility staff meetings.
iv. The IPCO will calculate the individual HAI rate for each category/sub type of infection (i.e. urinary tract infections with or without catheter, gastrointestinal, wound, etc.) so that tracking, trending and performance improvement plans can be implemented through QAPI (Quality Assurance Performance Improvement) based on findings.
On 4/14/22, at 8:49 a.m. Surveyor interviewed DON B, who is the Infection Preventionist. DON B gave Surveyor a copy of the Infection Report that the nurses fill out in the electronic medical record when a resident develops an infection. DON B also gave Surveyor a hand written Infection Prevention and Control Surveillance Log along with the monthly infection rates.
DON B stated she takes the information from the Infection Report and transcribes it to the paper form Infection Prevention and Control Surveillance Log. DON B stated she uses the paper form to calculate the monthly infection rates.
Surveyor reviewed both the electronic Infection Report and the paper form Infection Prevention and Control Surveillance log.
December 2021 Infection Report indicates on 12/19/21, R11 developed a UTI (Urinary Tract Infection)and was placed on an antibiotic. The infection report does not indicate the type of pathogen for this infection. The December 2021 Infection Prevention and Control Surveillance Log does not have R11 listed as having an infection.
January 2022 Infection Report indicates on 1/31/22, R38 developed cellulitis and was placed on antibiotics. The Infection Prevention and Control Surveillance Log does not have R38 listed with an infection but it does list R292 with a skin infection (no date of infection) and prescribed an antibiotic.
February 2022 Infection Report indicates on 2/25/22, R342 developed cellulitis and placed on an antibiotic. On 2/28/22, R10 was admitted to the facility with diagnosis of pneumonia and was still receiving antibiotics. The Infection Prevention and Control Surveillance Log does not have R342 and R10 listed as having infections. The February 2022 Infection Report lists R38 as having cellulitis beginning 2/1/22. The January 2022 Infection report indicates on 1/31/22 R38 was diagnosed with cellulitis not 2/1/22.
Surveyor explained to DON B the discrepancies found between the Infection Reports and the Infection Prevention and Control Surveillance Log. DON B stated she understands the discrepancies but did not have an answer why there are discrepancies. Surveyor asked DON B how she calculates the monthly infection rates. DON B states she uses the information on the Infection Prevention and Control Surveillance Log to calculate the monthly infection rates. Surveyor explained the monthly infection rates are not accurate because the Infection Report and Infection Prevention and Control Surveillance Log do not correlate. DON B stated she understood the concern and had no further information.
MINOR
(B)
Minor Issue - procedural, no safety impact
Transfer Notice
(Tag F0623)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3.) R36's medical record was reviewed by Surveyor. R36 has an activated Power of Attorney for Healthcare. The Quarterly MDS (min...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3.) R36's medical record was reviewed by Surveyor. R36 has an activated Power of Attorney for Healthcare. The Quarterly MDS (minimum data set) assessment, completed on 3/15/22, indicates a score of 0 for BIMS (brief interview of mental status), indicating R36 has severe cognitive impairment.
R36 was transferred to the hospital on [DATE], at 11:00 AM. R36 was transferred due to high blood pressure, lethargy and loss of appetite over the weekend. The physician and POA (Power of Attorney) were made aware of the transfer. R36 returned to the facility on [DATE].
This Surveyor was unable to locate documentation the facility notified the Ombudsman of R36's transfer to the hospital.
On 4/13/22, at 1:28 PM, this Surveyor spoke with SW-F (Social Worker) and asked when a resident is transferred, or discharged to the hospital who notifies the Ombudsman. SW-F indicated she only notifies the Ombudsman when a resident is discharged from the facility. SW-F stated she didn't know the Ombudsman was to be notified when a resident is transferred to the hospital.
On 4/13/22, at 3:20 PM, at the facility exit meeting Surveyor shared the concern the facility has not ensured the Ombudsman was notified of residents that transfer from the facility with Nursing Home Administrator-A and Director of Nursing-B. No further information was provided.
Based on interview and record review, the Facility did not notify the Ombudsman of transfer/discharge for 3 (R38, R40 & R36) of 3 Residents reviewed for hospitalizations. Because the social worker was not aware that the Ombudsman was to be notified of a hospitalization, this would affect any resident who is hospitalized .
Findings include:
1.) R38's diagnoses includes seizures, schizophrenia, diabetes mellitus, and hypertension.
On 4/11/22, at 12:24 p.m,. R38 informed Surveyor he just gotten back from the hospital for pneumonia a few weeks ago.
The nurses note dated 3/18/22 documents Transferred to ER (emergency room) acute care hospital [name] for evaluation chest pain, chest pain moving down left arm.
The nurses note dated 3/19/22, documents Resident admitted to hospital with hypoxia and COPD (chronic obstructive pulmonary disease).
R38 was hospitalized from [DATE] to 3/22/22.
There is no documentation that the ombudsman was informed of R38's hospitalization.
2.) R40's diagnoses include hypertension, factitious disorder imposed on self, seizures, personality disorder, nontraumatic subarachnoid hemorrhage, lymphedema, and nondisplaced segmental fracture of shaft of left tibia.
The nurses note dated, 12/8/21 documents behavior: Resident called 911 to be sent to ER (emergency room) d/t (due to) wanting dressing changed to her bilateral lower extremities
resident transferred: Time of transfer: 10:00 AM ER/Acute care hospital. [name of hospital] by ambulance
Notification: Physician notified.
Resident transferred: Time of Transfer: 12:33 p.m.
Transportation: by ambulance
Reason: for evaluation, Admitting DX (diagnosis): Wound Care
Notification: physician notified
Actions: Medication list sent/
Transferred to: ER/Acute care hospital. [name of hospital].
R40 did not return to the Facility after being hospitalized on [DATE].
There is no documentation that the ombudsman was informed of R40's hospitalization.
On 4/13/22, at 1:28 p.m,. Surveyor asked SW (Social Worker)-F when a Resident is transferred or discharged to the hospital do you notify the ombudsman. SW-F replied no and explained she notifies the ombudsman when a Resident is discharged from the Facility. SW-F then showed Surveyor a notice of transfer and discharge form which SW-F informed Surveyor is sent to the Ombudsman. Surveyor noted under the reason for your discharge is that: (Check One) includes You have requested a transfer to the hospital or emergency room. Surveyor informed SW-F the notice of transfer & discharge form can be checked for You have requested a transfer to the hospital or emergency room. Surveyor asked SW-F if the Ombudsman was notified of this. SW-F replied no. Surveyor asked SW-F if there is anyone else Surveyor should speak to regarding notification to the Ombudsman. SW-F replied no and informed Surveyor she didn't know the Ombudsman was to be notified if a Resident went to the hospital. SW-F stated never heard of that.