Nursing Homes in Hilo, Hawaii

Hilo has 5 Medicare-certified nursing homes with 619 beds. The city average CMS rating is 3.2 stars, which is at Hawaii's state average of 3.4 stars. 0 facilities earn a B grade or better and are recommended for family consideration.

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Worth Considering

Facilities graded A or B that meet our quality standards

0 recommended 4 mixed 1 avoid
See our top picks

City Average

3.2

-0.24 vs state

Total Beds

619

across 5 facilities

High Risk Facilities

0

0 under CMS review

0 with abuse citations

Nurse Availability

61 min

RN time per resident daily

Meets CMS recommendation

Well Staffed

3

exceed staffing threshold

60% of facilities

Zero Fines

4 /5

passed all inspections

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Trend

0

improved vs last year

0 declined

C+

Top Rated in Hilo

Hilo Benioff Medical Center

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About Nursing Home Care in Hilo

Hilo's nursing home market is a mixed bag, with some facilities offering reasonable care but overall, the options are limited and concerning. The standout is Hilo Medical Center Extended Care, which has a decent reputation, but it's crucial to approach with caution as none of the facilities can be deemed excellent. Families looking for nursing home care in Hilo should be prepared for a challenging search, as the average rating is about 3.2 stars, which doesn’t inspire confidence.

When considering specific facilities, check out Hilo Medical Center Extended Care, which is well-staffed and has maintained a clean record with zero fines in the last three years. Another option is Life Care Center of Hilo, which, despite its average rating, has some strengths like a responsive staff that families have noted positively. However, it’s wise to explore nearby cities like Kona or Waimea for potentially better options.

On the other hand, definitely skip Yukio Okutsu State Veterans Home. This facility has a troubling Grade F rating and has been cited for serious issues that could compromise resident care. Families should also be wary of Hilo Health and Rehabilitation, which has faced significant abuse citations. When visiting any facility, always ask to see the most recent inspection report and talk to current residents and their families to get a true sense of the care being provided.

Hilo at a Glance

Good News

  • 4 facilities with clean records—no fines in 3 years
  • 3 facilities have more nurses than required

Be Aware

  • Always check recent inspection reports before visiting

What's Changing

  • 5 facilities stayed the same
  • Overall: Hilo is stable

Questions Hilo Families Should Ask

Based on what we found in local inspection data

1

How many RN hours per resident do you provide daily?

CMS recommends 0.75 hrs; Hilo avg is 1.01 hrs (61 min)

2

Have you received any fines in the past 3 years?

4 of 5 Hilo facilities have zero fines

3

What were your most recent inspection findings?

Ask for specifics—0 local facilities have serious deficiencies

4

What is your staff-to-resident ratio on weekends?

Weekend staffing often differs from weekday levels

Finding Quality Nursing Home Care in Hilo, Hawaii

Hilo, Hawaii's Hawaii County seat, has 5 Medicare-certified nursing homes with approximately 619 beds. Families have solid options to choose from.

Hilo vs. Hawaii: Near State Average

Hilo nursing homes perform near the state average on key quality metrics. The city's average CMS rating of 3.20 stars is close to Hawaii's statewide average of 3.44 stars.

0 of 5 facilities earn a B grade or better. Families should still research carefully, as quality varies by facility.

Understanding Our Trust Score System

The Trust Score is a 0-100 rating calculated from CMS's official nursing home database. The score combines five data categories:

  • Health Inspection Results — Recent deficiencies, their severity, and patterns over time
  • Staffing Levels — RN hours, total nursing hours, and weekend staffing
  • Quality Measures — Clinical outcomes like falls, pressure ulcers, and rehospitalizations
  • Penalties — Fines, payment denials, and enforcement actions
  • Complaints — Substantiated complaints and their severity

In Hilo, 0 facilities score a B grade or better, indicating they meet quality benchmarks across these categories. We recommend families prioritize these facilities and carefully research any facility rated C or below before visiting.

Staffing: Meeting Standards in Hilo

Staffing levels are among the most important predictors of nursing home quality. Research consistently shows that facilities with more nursing staff—especially registered nurses—have better outcomes for residents.

Hilo facilities average 1.01 RN hours per resident day, which meets the CMS-recommended threshold of 0.75 hours. The typical Hilo resident receives approximately 61 minutes of RN attention daily—compared to the 45 minutes experts recommend.

3 Hilo facilities exceed CMS staffing recommendations. Families prioritizing staffing should look for facilities with the "Top Staffing" badge and ask specifically about RN hours during facility visits.

Ownership: An All For-Profit Market

Hilo has no non-profit nursing homes—all 3 facilities with reported ownership data are for-profit operations. 5 of 5 facilities are chain-owned, meaning these facilities are part of larger corporate systems rather than independently operated.

Research suggests non-profit facilities often have higher staffing levels and fewer deficiencies on average. The absence of non-profit options in Hilo may be worth noting. Families seeking non-profit care should consider facilities in surrounding areas.

Ownership type alone does not guarantee quality. Several for-profit facilities in Hilo perform well. Families should evaluate each facility individually using inspection data, staffing levels, and recent deficiency reports rather than ownership type alone.

Nearby Alternatives Worth Considering

Families may also want to consider nearby Hawaii cities for additional options. The following Hawaii cities offer multiple nursing home options:

Frequently Asked Questions

How many nursing homes are in Hilo, Hawaii?

Hilo has 5 Medicare-certified nursing homes with a total of 619 beds. The city average CMS rating is 3.2 stars, which is below Hawaii's state average of 3.4 stars.

What are the best nursing homes in Hilo?

Based on our Trust Score analysis of CMS inspection data, the top-rated nursing homes in Hilo include:

  • Hilo Benioff Medical Center — Grade C+, 65/100 Trust Score
  • Life Care Center Of Hilo — Grade C+, 63/100 Trust Score
  • Hale Anuenue Restorative Care — Grade C, 55/100 Trust Score

These facilities have strong inspection records and staffing levels.

Which Hilo nursing homes should I avoid?

We flag 0 facilities in Hilo as high-risk based on patterns of serious deficiencies, substantial fines, or placement on CMS's Special Focus Facility list. These facilities are marked with warning indicators in our listings above.

We recommend avoiding facilities with: Grade D or F, recent "Immediate Jeopardy" citations (indicating serious harm or risk to residents), or those on CMS's Special Focus Facility list.

The Bottom Line on Hilo Nursing Homes

Hilo offers typical nursing home options for the state. Focus your search on the 0 facilities graded A or B, particularly those with zero fines and strong staffing.

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