Nursing Homes in Concord, New Hampshire

Concord has 4 Medicare-certified nursing homes with 416 beds. The city average CMS rating is 3.0 stars, which is at New Hampshire's state average of 3.0 stars. 1 facility earns a B grade or better and is recommended for family consideration.

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Worth Considering

Facilities graded A or B that meet our quality standards

1 recommended 1 mixed 2 avoid
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City Average

3.0

-0.01 vs state

Total Beds

416

across 4 facilities

High Risk Facilities

1

1 under CMS review

0 with abuse citations

Nurse Availability

42 min

RN time per resident daily

Below CMS recommendation

Well Staffed

1

exceed staffing threshold

25% of facilities

Zero Fines

1 /4

passed all inspections

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Trend

0

improved vs last year

0 declined

A

Top Rated in Concord

Havenwood-heritage Heights

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Fines · Deficiencies · Ownership Data · Quality Comparisons

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About Nursing Home Care in Concord

When it comes to nursing home care in Concord, NH, families need to be selective. The standout is Havenwood-Heritage Heights, boasting a Grade A and a 5-star CMS rating with a score of 93. While the market is about average for New Hampshire overall, with a rating of 3.0 stars, families should be aware that only two out of the four facilities in the area meet acceptable standards.

For families seeking quality care, Havenwood-Heritage Heights is a must-visit for its excellent ratings and clean record with zero fines. Another option is Concord Center, which also provides decent care, though its specifics were not highlighted. However, the options are limited, and if you don't find what you're looking for, consider expanding your search to nearby cities like Manchester or Nashua for additional facilities.

On the flip side, families should avoid Pleasant View Center and Harris Hill Center, Genesis Healthcare, both of which carry a troubling Grade F. Pleasant View Center is on the CMS Special Focus list for serious deficiencies, while Harris Hill Center has a history of inadequate care. When visiting any facility, always ask for recent inspection reports and be sure to tour during mealtimes to observe the care being provided.

Concord at a Glance

Good News

  • 1 facility with clean records—no fines in 3 years
  • 2 community-run facilities (non-profit)
  • 1 facility has more nurses than required
  • 1 facility earned 5-star CMS rating

Be Aware

  • 1 facility has serious problems—check before visiting
  • Some facilities have less nurse time than recommended
  • 1 facility under federal investigation

What's Changing

  • 4 facilities stayed the same
  • Overall: Concord is stable

Questions Concord Families Should Ask

Based on what we found in local inspection data

1

How many RN hours per resident do you provide daily?

CMS recommends 0.75 hrs; Concord avg is 0.70 hrs (42 min)

2

Have you received any fines in the past 3 years?

1 of 4 Concord facility has zero fines

3

What were your most recent inspection findings?

Ask for specifics—1 local facility has serious deficiencies

4

What is your staff-to-resident ratio on weekends?

Weekend staffing often differs from weekday levels

Finding Quality Nursing Home Care in Concord, New Hampshire

Concord, New Hampshire's Merrimack County seat, has 4 Medicare-certified nursing homes with approximately 416 beds. Families have solid options to choose from.

Concord vs. New Hampshire: Near State Average

Concord nursing homes perform near the state average on key quality metrics. The city's average CMS rating of 3.00 stars is close to New Hampshire's statewide average of 3.01 stars.

1 of 4 facility earns a B grade or better. Families should still research carefully, as 1 facility has significant concerns.

Understanding Our Trust Score System

The Trust Score is a 0-100 rating calculated from CMS's official nursing home database. The score combines five data categories:

  • Health Inspection Results — Recent deficiencies, their severity, and patterns over time
  • Staffing Levels — RN hours, total nursing hours, and weekend staffing
  • Quality Measures — Clinical outcomes like falls, pressure ulcers, and rehospitalizations
  • Penalties — Fines, payment denials, and enforcement actions
  • Complaints — Substantiated complaints and their severity

In Concord, 1 facility scores a B grade or better, indicating they meet quality benchmarks across these categories. We recommend families prioritize these facilities and carefully research any facility rated C or below before visiting.

Staffing: A Significant Concern in Concord

Staffing levels are among the most important predictors of nursing home quality. Research consistently shows that facilities with more nursing staff—especially registered nurses—have better outcomes for residents.

Concord facilities average 0.70 RN hours per resident day, which falls below the CMS-recommended threshold of 0.75 hours. The typical Concord resident receives approximately 42 minutes of RN attention daily—compared to the 45 minutes experts recommend.

1 Concord facilities exceed CMS staffing recommendations. Families prioritizing staffing should look for facilities with the "Top Staffing" badge and ask specifically about RN hours during facility visits.

Ownership: Mix of For-Profit and Non-Profit

Concord has 2 non-profit nursing homes and 2 for-profit facilities. 1 of 4 facility is chain-owned, with the remainder independently operated.

Research suggests non-profit facilities often have higher staffing levels and fewer deficiencies on average, though ownership type alone does not guarantee quality. Families should evaluate each facility individually using inspection data, staffing levels, and recent deficiency reports.

Nearby Alternatives Worth Considering

Families may also want to consider nearby New Hampshire cities for additional options. The following New Hampshire cities offer multiple nursing home options:

Frequently Asked Questions

How many nursing homes are in Concord, New Hampshire?

Concord has 4 Medicare-certified nursing homes with a total of 416 beds. The city average CMS rating is 3.0 stars, which is below New Hampshire's state average of 3.0 stars.

What are the best nursing homes in Concord?

Based on our Trust Score analysis of CMS inspection data, the top-rated nursing homes in Concord include:

  • Havenwood-heritage Heights — Grade A, 93/100 Trust Score
  • Presidential Oaks — Grade C+, 65/100 Trust Score
  • Harris Hill Center, Genesis Healthcare — Grade F, 36/100 Trust Score

These facilities have strong inspection records and staffing levels.

Which Concord nursing homes should I avoid?

We flag 1 facility in Concord as high-risk based on patterns of serious deficiencies, substantial fines, or placement on CMS's Special Focus Facility list. These facilities are marked with warning indicators in our listings above.

We recommend avoiding facilities with: Grade D or F, recent "Immediate Jeopardy" citations (indicating serious harm or risk to residents), or those on CMS's Special Focus Facility list.

The Bottom Line on Concord Nursing Homes

Concord offers typical nursing home options for the state. Focus your search on the 1 facility graded A or B, particularly those with zero fines and strong staffing. Avoid the 1 high-risk facilities flagged in our analysis.

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